Attachment 1 SOW-InternationalFallsKenneling.pdf

Statement of Work (SOW) U.S. Customs and Border Protection (CBP)

Office of Field Operations (OFO) Port of International Falls K9 Kenneling Services

1. OBJECTIVE:

To procure commercial kennel facilities and services that effectively support the U.S. Customs and Border Protection (CBP) Office of Field Operations (OFO) Canine Enforcement Program and its mission.

2. SCOPE OF WORK:

The contractor shall provide all labor, materials, and facilities for canine kenneling services. These services must be located within a Twenty (20) mile radius (shortest road route via Google Maps) of the U.S. Customs and Border Protection - Port of International Falls at 2 2nd Ave International Falls, MN 56649.

The Port of International Falls currently has One (1) canine that requires kenneling.

The contractor shall be able to provide kenneling services to accommodate a maximum of One (1) canine.

3. APPLICABLE DOCUMENTS:

The contractor shall comply with all Federal Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), State, and Local Laws, directives, regulations, ordinances, codes, and other orders as applicable to this type of service. Commercial standards shall be utilized.

The contractor shall hold and maintain applicable licenses and permits throughout the duration of the contract. (Deliverable-with quote)

4. SPECIFIC TASKS:

4.1 General Requirements

Staffing: The kennel facility shall be visited by staff at least four (4) times per day, seven (7) days per week. Staff presence is required to address needs for ill canines (Section 4.5 Health) and ensure timely stool removal (Section 4.4 Sanitation).

Breaks: The contractor shall provide CBP canines breaks. When the CBP canine is not working during the Canine Enforcement Officers regular days off, the Canine Enforcement Officer is on annual leave, or any circumstances where the canine is in the kennel, the contractor shall provide:

Between the hours of 7:00 a.m. and 6:00 p.m., seven days a week:

A break every 3 hours A minimum of (4) breaks a day Breaks may be conducted on/off leash in the designated CBP break area

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Due to individual canine temperament, canines can be excluded from this requirement by the CBP Canine Enforcement Officer supervisor. Enrichment activities/exercise/toys must be approved for each K9 by the Canine Enforcement Officer Supervisor. Exceptions to solo exercise breaks must be approved by a Canine Enforcement Officer Supervisor. All breaks must be logged on the daily break/exercise log chart. The break/exercise form will be provided after award.

(Deliverable)

Accessibility: Canines must be accessible and retrievable for duty 24 hours a day, 7 days a week.

A CBP Canine Enforcement Officer must be able to retrieve their assigned canine immediately upon arrival. The contractor shall provide each CBP Canine Enforcement Officer with necessary access (e.g., keys, codes, or 24-hour staffing) for independent retrieval. Access will be required for up to two (2) CBP employees (one (1) CBP Canine Enforcement Officers and one (1) CBP Canine Enforcement Officer Supervisors); this number may change based on CBP needs. All entry/exit points must be locked after hours or when unattended.

Authorized Access: The contractor shall ensure that only authorized kennel personnel have access to CBP canines. Public access to, and contact with, CBP canines, including contact with privately kenneled animals, is strictly prohibited.

Identification of working canines: Kennel personnel shall not disclose the identity or location of CBP canines to any unauthorized individuals. All information regarding CBP canines is restricted to CBP personnel.

Operating Environment: The contractor shall ensure the kennel, access buildings, break areas, and curtilage are clean and maintained in a safe, sanitary condition that poses no danger to canines or CBP Canine Enforcement Officers. (See Section 4.4 Sanitation).

Bathing: CBP Personnel will perform the bathing and grooming services of the CBP canines. On average, each canine is bathed two (2) times per month. The contractor shall provide bathing utilities, which shall include either a low level or easy canine access basin or tub, equipped with cold and hot running water. The contractor shall always keep the bathing area clean and provide a constant supply of fresh clean towels. In addition, the contractor shall provide a cupboard, closet, locker or other similar storage area for CBP to store bathing supplies. The storage shall be of adequate size to hold a minimum of one month’s quantity of supplies. CBP personnel will provide bathing supplies. CBP will coordinate the bathing of canines to coincide with the facility bathing routine.

General CBP Canine Guidelines: CBP canines are working dogs, not pets, typically weighing 20- 90 pounds and working 8-16 hours daily in high-stress situations. They are generally over one year old and are trained to detect illegal contraband. Therefore, it is important for these canines to have an appropriate environment to rest in while in the kennel facility. The kennel shall create a plan to meet the requirement that CBP canines have an appropriate environment to rest in while they are in the kennel facility with minimal noise and stimulation.

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4.2 Facility

Perimeter Fencing and Gates: Kennel facilities must have a double gate/door system requiring canines to pass through two secure gates/doors for facility and grounds entry/exit. Security fencing must surround all outside runs and break areas. The fence fabric must be solid surface or minimum 11-gauge steel wire-mesh chain-link, at least 6 feet high from ground to top.

Fencing must prevent passage over, around, or under, and must be kept in good repair to restrict outside access.

Heating Ventilation and Cooling: All kennel facilities and runs must have fresh air via windows, doors, vents, or air conditioning. Air temperature must be maintained between 50°F and 85°F.

Auxiliary ventilation (air conditioning or exhaust fans) is required if ambient temperature exceeds 85°F. Ventilation should provide 12-15 air exchanges per hour, and humidity levels must be maintained between 30%-60% to prevent upper respiratory illnesses and bacterial/fungal infections. The contractor shall provide an analog or digital temperature and humidity gauge, viewable by the Canine Enforcement Officer, within 10 feet of the CBP canine kennel. For multiple canines, one gauge shall be centrally located near the designated kennels.

Lighting: The kennel compound, runs, and parking lot must be sufficiently lighted for security and safe nighttime canine handling. All accessible areas will be lit, either by motion sensors or dusk to dawn sensor lighting.

Video Surveillance: The kennel compound, kennel runs, outside runs, break areas and secured parking lot will be under video surveillance 24 hours a day, 7 days a week. Video surveillance shall be a minimum of 1080p resolution with video kept for a minimum of 30 days and available to CBP personnel for viewing upon request. Login if required and access to view surveillance system shall be given to Canine Enforcement Officer Supervisor.

Commercial Security and Fire Alarm System: Window and door intrusion detection, glass break detectors. Fire alarm system can be stand alone or integrated into security system. Systems must include monitoring and alerts for after-hours building security.

Break Area: The contractor shall provide a fenced break/exercise yard for the exclusive use of CBP canines. Privately boarded dogs are not allowed in the designated CBP break/exercise yard.

For the safety of the canines only one dog at a time will be allowed in the break/exercise yard.

Parking: The contractor shall provide sufficient, safe, and lighted parking on facility grounds for loading/unloading canines and accommodating government-owned vehicles of CBP personnel.

24-hour access to the parking area is required.

4.3 Kennels

Kennel Runs: Kennels must be in a secure, limited-access area, away from the public, with minimal stimulation and maximum protection from elements. CBP canines must be kenneled individually and, whenever possible, separate from non-CBP canines. Designated CBP kennel runs are exclusively for CBP canines; public dogs are prohibited. Crates or wire cages are not permitted for CBP canine kenneling.

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Design Preference: While indoor/outdoor kennel runs are preferred, indoor-only runs will be considered. A guillotine-type drop door with a locking mechanism is acceptable for access between indoor sleeping areas and outdoor runs. Access doors must be sized to allow canines to enter without scraping.

Minimum Dimensions: Combined kennel runs and sleeping areas must total at least 24 square feet, with no dimension less than 3 feet.

Access: Canines must have full access to their kennel run for a minimum of 11 hours daily, seven days a week, including during public closure times. Canines should only be confined to their sleeping area during cleaning, sanitizing, or nighttime rest.

Kennel Run Fencing and Gates: Runs and gates must use solid surface or wire mesh fence fabric, at least 11-gauge material for 2-inch mesh. PVC-coated mesh is preferred. Access gates to each run and sleeping area must have a positive latching system to prevent canines from opening them.

Kennel Run Barriers: If kennel runs share a common barrier, it must extend from the floor to the top to prevent cross-contamination. The barrier must be a solid or composite wall at least 48 inches high, with the remainder being solid surface or wire mesh fence fabric. No wood construction is permitted in kennel runs.

Canopies and Chain Link Tops: Outdoor kennel runs must be fully covered with a canopy providing shade and all-weather protection. Rain gutters shall direct water away from runs. All kennel runs must have secured tops to prevent canines from jumping or climbing out.

Buffer Zones: For chain-link fence designs, an empty kennel buffer zone is required between CBP canines and other dogs to prevent contact, disturbances, overstimulation, or injury. This buffer is not necessary for fully partitioned rooms (e.g., solid wall construction).

Floor: Kennel buildings must have concrete foundations and subfloors. Kennel run floors shall be sealed, hard, non-skid surfaces (e.g., concrete or tile) sloped for adequate drainage to prevent liquid pooling. Other floors and pathways must also be non-skid and allow for adequate drainage.

Sleeping Areas: The contractor shall provide chew-proof aluminum KURANDA platform beds (Brand Name or Equal) of adequate size for the canine. If the sleeping area is part of the kennel run, it must have two solid walls between adjacent runs, with chain link or solid surface ends. If the enclosed bedding area is separate and accessed by a guillotine door, it must have three solid walls with a gate access opening on one end.

Salient Characteristics of the Kuranda Platform Bed *No access fabric edges

* Chew proof or similar *All aluminum frame *Orthopedic support *Cot style elevated bed *Waterproof fabric

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*Easy to clean *No stuffing **Any other proposed type of bedding must meet or exceed these salient characteristics.

Restricted Items: Toys are prohibited in kennel runs unless authorized by a CBP Canine Enforcement Officer. Only chew-proof or similar KURANDA platform beds (Brand Name or Equal), water buckets, CBP-authorized K9 toys, and feed dishes are permitted in kennel runs.

4.4 Sanitation:

Chemicals and Cleaning Supplies: All chemicals shall be stored away from any food items or on the floor, capped and in original labeled containers. Chemicals that are not in the original container shall be clearly marked. All disinfectants used for cleaning shall have the approval of the EPA.

Kennel Run Cleaning: Kennel runs and sleeping areas require daily cleaning and sanitization, encompassing walls, floors, doors, and ceilings. Disinfection must be performed daily using a veterinarian-approved, broad-spectrum kennel cleaner effective against Avian Influenza, Parvovirus, SARS-CoV-2, and Giardia. After cleaning, floors are to be squeegeed and dried before K9 units return. It is essential to keep kennel runs and sleeping/food areas free of pests and rodents. Stools must be removed as often as necessary, with all stools cleared by 8:00 a.m. daily.

Stools, urine, and waste food are not permitted to remain in a run for more than three (3) hours during staff visits, which are mandated at least four (4) times per day, seven (7) days a week, between 7:00 a.m. and 6:00 p.m.

Food and Water Areas: Kennel personnel shall clean food and water utensils every day with hot soapy water. Kennel personnel shall clean utensils used in preparation of food immediately after each food preparation period. Stainless steel feed and water pans shall be provided and used. Empty dog food bags shall be removed and disposed of in a covered waste container. All food shall be stored in a covered, rodent proof storage container in a clean dry area separate from non-CBP canine food. The area shall be rodent and pest free. The contractor shall provide a refrigerator for special diets and medications. Medication shall be properly labeled and stored in the refrigerator, if necessary. If the water supply comes from an underground well, it shall be tested and approved for human consumption (potable). If applicable, the water shall be tested annually, and the results provided to CBP. (Deliverable) The kennel shall have potable hot and cold running water. CBP Canine Enforcement Officers shall have 24-hour access to the potable hot and cold running water. Self-waterers are prohibited.

Break Area Cleaning: Break areas containing materials that cannot be sanitized using veterinarian approved disinfect, such as gravel, sand, grass, earth, absorbent materials etc., must be sanitized by other means to include removing the contaminated materials and rinsing the contaminated area as often as necessary to prevent odors, diseases, pests, insects and vermin infestation. Areas with surfaces of dirt, absorbent materials, sand, gravel, grass or other similar material must be raked or spot cleaned with sufficient frequency to ensure all animals the freedom to avoid contact with excreta. Stools and waste shall be removed promptly and completely between each use of the break area.

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Debris: The facility area where the kennels are located shall be free of all refuse, garbage, trash, and debris. Vegetation shall be maintained to a height so that it does not pose a health hazard to the dogs, handlers, or other individuals entering the premises. Fallen leaves and debris must be kept to a minimum.

Flea and Tick Prevention: The kennel and surrounding areas shall be treated to prevent infestation of fleas and ticks on a semi-annual basis, at a minimum and more if needed. A copy of the treatment record shall be provided to CBP semi-annually. (Deliverable)

Pest Control: Kennel facility must be free of poison baits or toxic materials accessible to animals.

Pesticides must be approved by local, state and federal regulations for use around animals. Only licensed pesticide applicators are authorized to apply pesticides in and around the kennel compound. CBP Canine Enforcement Officer Supervisor shall be given 24-hour advanced notice of application.

4.5 Health

Quarantine: The contractor shall ensure that CBP canines are not kenneled in the same room with any animals that are quarantined or are under medical treatment. The kennel must have an isolation area to accommodate those animals currently under quarantine or medical treatments. The Canine Enforcement Officer Supervisor must be notified if any CBP canine requires quarantine.

Medication: Medication shall be administered to the canines by the kennel employees in accordance with veterinary instruction. In some instances, the Canine Enforcement Officer or Canine Enforcement Officer Supervisor may administer medication; CBP will coordinate with kennel employees accordingly. Medication shall be kept in a secure location with visible medical chart and instructions including canine name/handler information.

Preventatives: Heartworm and flea/tick prevention will be provided by CBP and administered by kennel personnel according to medication instructions. Kennel personnel shall administer monthly heartworm and flea/tick prevention on the first day of each month or the first day of each quarter. This will be determined by the product that is provided by CBP. Specific instructions will be provided by the Canine Enforcement Officer or Canine Enforcement Officer Supervisor.

Sample Collection: Kennel employees may be requested to collect stool samples from the canines for medical testing, fecal containers will be provided by CBP.

Monitoring: The contractor shall observe the appearance and activity of the dogs for signs of illness, wounds, disease and discontent. The contractor shall specifically watch for signs of injury or other changes in the canines’ physical condition. The kennel shall have first aid kits for personnel and animals. Immediately upon determining a CBP canine is injured, ill, or in distress, the contractor shall contact the assigned Canine Enforcement Officer and the Canine Enforcement Officer Supervisor.

Emergency Notification: If the injury or illness is an emergency, and the assigned Canine Enforcement Officer or Canine Enforcement Officer Supervisor cannot be contacted the

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Emergency Veterinary Services: The name and contact information of the authorized veterinarian, CBP canine personnel emergency contact list and injury/illness form will be provided after award of purchase order. If the Contractor fails to contact the designated CBP personnel in a timely manner, Contractor assumes all liability for the canine and any charges that are incurred. In the unlikely event a CBP canine passes away, CBP personnel will take possession of the dog and transport it to the CBP designated Veterinary Hospital for a necropsy.

4.6 Feeding:

Food: The contractor shall provide all food, supplies, and equipment necessary to perform the feeding services. Food shall be stored in a container with a label containing the canine’s name and food type. This includes items such as stainless-steel feed and water pans, cleaning supplies and equipment, disinfectants, etc. The amount shall be the suggested label serving size provided by the food manufacturer unless the Canine Enforcement Officer or Canine Enforcement Officer Supervisor approves special rations. The acceptable range for the key nutritional factors is:

Energy density 4.0 to 5.5 kcal ME/g DM

Fat 15 to 40 % fat DM or 30 to 65% of calories from fat Soluble carbohydrate 39 to 55% NFE DM or 20 to 50% of calories from NFE Protein 22 to 32% protein DM or 18 to 25% of calories from protein Digestibility DM digestibility >80%

Once a standard, approved brand of dog food is established, any change including quantity of food must be approved in advance by the Canine Enforcement Officer or Canine Enforcement Officer Supervisor. Specialty food or diets will be provided by CBP. No treats will be given to the canines without approval by the CBP Canine Enforcement Officer or CBP Canine Enforcement Officer Supervisor.

Schedule: The kennel personnel shall be responsible for feeding the dog(s) according to the feeding schedule provided by CBP. All dogs will be fed 2 times a day, unless otherwise directed by the CBP Canine Enforcement Officer Supervisor or Canine Enforcement Officer Supervisor.

The frequency of feeding for each canine will be addressed on a case-by-case basis as designated by each respective Canine Enforcement Officer or by the CBP Canine Enforcement Officer Supervisor. Feeding time must occur within 30 minutes of the feeding schedule provided.

Documentation: Kennel personnel feeding the dog shall complete the Food/Stool Medication Chart daily. The Chart will be provided after Purchase Order award. (Deliverable)

4.7 Reporting and Documentation Requirements:

Designated Representative: A Contracting Officer's Representative (COR) will be appointed to monitor contractor performance and coordinate technical and administrative matters. The COR

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Emergency Procedures: The contractor shall have a plan for emergency procedures.

(Deliverable)

Fire Evacuation Plan: A copy of the local fire evacuation plan shall be posted in the kennel.

(Deliverable) There shall be smoke detectors in the facility. The contractor shall provide fire extinguishers on site to extinguish common construction materials and/or electrical fires. The contractor shall ensure that the fire extinguishers are inspected and maintained in accordance with the local/state/federal fire regulations.

Escaped Dog Plan: The contractor shall have a written plan for handling the “escaped dog” scenario. The plan shall include the immediate notification of CBP and define what steps will be taken. A copy of this plan shall be provided to CBP. (Deliverable)

Animal Injury Procedures: The contractor shall have written procedures to educate employees on how to identify and handle animal related injuries including gastric torsion and heat related injury/illnesses. Contractor shall confirm personnel are trained to follow these procedures and receive bi-annual refresher training (Deliverable)

Insurance: The contractor shall have business insurance as required by the appropriate state and local governments and municipalities. (Deliverable-with quote)

Personnel: If required by the state, the kennel manager must be certified to manage a kennel facility. If the kennel manager is replaced, the contractor shall provide notification to the COR immediately. (Deliverable)

5. DELIVERABLES:

The contractor shall deliver the following items to CBP:

Applicable licenses and permits (Deliverable-with quote).

Insurance Documentation (Deliverable-with quote).

Emergency Procedures Plan (within 10 days after award, sent to COR).

Fire Evacuation Plan (within 10 days after award, sent to COR).

Escaped Dog Plan (within 10 days after award, sent to COR).

Animal Injury Procedures (within 10 days after award, sent to COR).

Reports of sickness and/or illness, with follow-up reports (within 24 hours of action completion, sent to COR).

Daily break/exercise log chart (maintained and provided monthly).

Food/Stool/Medication chart (maintained and provided monthly).

Well water testing results (as applicable, provided annually).

Flea and Tick Prevention treatment records (provided semi-annually).

Certifications Required (as applicable).

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6. GOVERNMENT-FURNISHED EQUIPMENT (GFE) AND INFORMATION (GFI):

(GFI) Emergency notification contact list.

(GFI) Authorized veterinarian contact.

(GFI) Injury/illness reporting form.

(GFI) Break/exercise form.

(GFI) Food/Stool/Medication Chart.

(GFI) Heartworm and flea/tick prevention.

(GFI) Feeding schedule and diet.

(GFE) Specialty food or diets.

7. SECURITY:

There are no specific security classification level requirements associated with this procurement action.

Information is deemed unclassified.

8. PLACE OF PERFORMANCE

All kenneling services shall be performed at the contractor’s facility within Twenty (20) miles by road one-way from the location shown below. (Distances will be calculated based on the shortest route indicated on Google Maps).

US Customs and Border Protection Port of International Falls 2 2nd Ave International Falls, MN 56649

9. PERIOD OF PERFORMANCE:

The period of performance for the resultant Purchase Order shall be a base period plus 2 option years as follows:

BASE PERIOD: 08/1/2026 – 07/31/2027

OPTION YEAR 1: 8/1/2027 – 7/31/2028

OPTION YEAR 2: 8/1/2028 – 7/31/2029

OPTION YEAR 3: 8/1/2029 – 7/31/2030

OPTION YEAR 4: 8/1/2030 – 7/31/2031

10. SPECIAL CONSIDERATIONS:

Contracting Officer’s Authority: No changes to this SOW or price increases shall be incurred without written prior approval of the Contracting Officer. Any changes or cost increases will not take effect until the Contracting Officer executes a written modification. The Contracting Officer is the only individual with the authority to amend the solicitation or modify the contract.

Environmental Management: In order to comply with federally mandated environmental preference programs and Department of Homeland Security (DHS) “Green Procurement Program” (GPP) policy, US

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Customs and Border Protection requires the use of environmentally preferable products and services.

These program elements include recovered material products, energy and water efficient products, alternative fuels and fuel efficiency, bio-based products, non-ozone depleting substances, priority chemicals, and environmentally preferable products. These program elements are described on the Office of the Federal Environment Executive website (http://www.ofee.gov).

Product or service must be in compliance with Environment, Energy and Water Efficiency, Renewable Energy Technologies, Occupational Safety, and Drug-Free Workplace FAR 52.223-1 through 52.223-17, 52.204-4 and 52.211-5. The full text of the referenced FAR clauses may be accessed electronically at the following link (https://www.acquisition.gov/far/).

11. Points of Contact

Will provide POC on award.

https://www.acquisition.gov/far/