Attachment 1 - SOW Giant Voice Projects.pdf

Statement of Work

(SOW)

Giant Voice Projects at

Royal Air Force (RAF) Mildenhall “Rev. 1, 12 August 2025”

1.0 Introduction

1.1 Mission: The primary mission of the Communications Squadron (CS) at RAF Mildenhall is to provide reliable, secure, and integrated communications and information technology (IT) infrastructure to support the base's operations, including the Command Post's Command and Control (C2) functions. This requirement directly relates to our mission by enhancing critical communication systems, such as the Giant Voice system, which are essential for emergency response and operational support. We expect the contractor to deliver a fully functional and integrated Giant Voice system upgrade that ensures clear communication across areas stated in the work order, and meets safety and performance standards.

BLDG 127 & BLDG 436 Indoor GV Speakers

1.2 Background: This relocation/upgrade directly addresses the need to provide air crew, NAOC personnel, and mission partners Klaxon alarm and real-world emergency capabilities for B127 (Commissary) & B436 (Dining Facility), mitigating the risk of ineffective or delayed communication during critical events. By expanding coverage to previously unreached areas and improving overall system reliability, this project ensures that all personnel receive timely and actionable information, thereby enhancing the base's ability to respond effectively to a wide range of emergencies and operational needs.

1.3 Scope: The scope of this work, to be completed by the contractor, and supported by the Communications Squadron, includes, but is not limited to, the following:

QTY 2 - WET-6525W, 6.5" 70V Commercial Indoor/Outdoor Wall Speakers in White, Rockville (Pair) o QTY 1 pair - Installed in building 127; second horn will be stored as spare.

o QTY 1 pair - Installed in building 436

QTY 1 - MISC, Misc Install Materials Ensure proper wiring, grounding, and weatherproofing for all installed components.

The radio team will engage with the infrastructure team to locate a usable path for the new equipment to route back into the existing Giant Voice equipment designated by the contractor.

Testing and Integration: Thoroughly test the upgraded Giant Voice system to ensure it meets all performance specifications and integrates seamlessly with existing Command Post communication systems.

This includes conducting range tests, intelligibility tests, and simulated emergency scenarios. The Communications Squadron will participate in testing and integration to ensure seamless compatibility with existing infrastructure.

As-built documentation including speaker locations and wiring diagrams.

BLDG 237 & BLDG 238 Indoor GV Speakers

1.4 Background: This relocation/upgrade directly addresses the need to provide air crew, NAOC personnel, and mission partners Klaxon alarm and real-world emergency capabilities for the Alerts Quarter (B237 & B238), mitigating the risk of ineffective or delayed communication during critical events. By expanding coverage to previously unreached areas and improving overall system reliability, this project ensures that all personnel receive timely and actionable information, thereby enhancing the base's ability to respond effectively to a wide range of emergencies and operational needs.

1.5 Scope: The scope of this work, to be completed by the contractor, and supported by the Communications Squadron, QTY 14 - ISU-010, ISU, integrated speaker unit, 450 watts, 70/100V, integrated battery, IP firmware o QTY 9 - building 237 (three per floor) o QTY 5 – building 238 (three per floor); remaining four speakers will be recycled from Building

481.

QTY 1 - MISC, Misc Install Materials Ensure proper wiring, grounding, and weatherproofing for all installed components.

Testing and Integration: Thoroughly test the upgraded Giant Voice system to ensure it meets all performance specifications and integrates seamlessly with existing Command Post communication systems.

This includes conducting range tests, intelligibility tests, and simulated emergency scenarios. The Communications Squadron will participate in testing and integration to ensure seamless compatibility with existing infrastructure.

BLDG 789 Relocation Outdoor GV Speakers

1.6 Background: This upgrade directly addresses the identified shortcomings of the current system, mitigating the risk of ineffective or delayed communication during critical events. By expanding coverage to previously unreached areas and improving overall system reliability, this project ensures that all personnel receive timely and actionable information, thereby enhancing the base's ability to respond effectively to a wide range of emergencies and operational needs.

1.7 Scope: The scope of this work, to be completed by the contractor, and supported by the Communications Squadron, Relocate existing speaker hardware, equipment cabinet, and cabling from the B754 to Building 789.

Reinstallation of the existing control unit and connect to available AC power breaker in Building 789 Ensure proper wiring, grounding, and weatherproofing for all installed components.

Testing and Integration: Thoroughly test the upgraded Giant Voice system to ensure it meets all performance specifications and integrates seamlessly with existing Command Post communication systems. This includes conducting range tests, intelligibility tests, and simulated emergency scenarios. The Communications Squadron will participate in testing and integration to ensure seamless compatibility with existing infrastructure.

BLDG 809 Indoor/Outdoor GV Speakers

1.8 Background: This upgrade directly addresses the identified shortcomings of the current system, mitigating the risk of ineffective or delayed communication during critical events. By expanding coverage to previously unreached areas and improving overall system reliability, this project ensures that all personnel receive timely and actionable information, thereby enhancing the base's ability to respond effectively to a wide range of emergencies and operational needs.

1.9 Scope: The scope of this work, to be completed by the contractor, and supported by the Communications Squadron, Provide and install 33 SiRcom: SPK-CEIL ceiling-mounted indoor speakers (2-6 Watts).

Provide and install 10 SiRcom: SPK-HORN-30 indoor/outdoor horn speakers (10-30 Watts).

Provide and install 1 SiRcom: CCS-14-TW All-in-One Touch Screen Control Station (14",White, Win11).

Provide and install 2 SiRcom: ISU-010 Integrated Speaker Units (500 Watts, 70/100V, Integrated Battery).

Ensure proper wiring, grounding, and weatherproofing for all installed components.

Testing and Integration: Thoroughly test the upgraded Giant Voice system to ensure it meets all performance specifications and integrates seamlessly with existing Command Post communication systems. This includes conducting range tests, intelligibility tests, and simulated emergency scenarios. The Communications Squadron will participate in testing and integration to ensure seamless compatibility with existing infrastructure.

2.0 General Requirements

2.1 100 CS Responsibilities

Providing site access and escorts to the installation locations.

Obtaining and providing all necessary site approvals and permits.

Ensuring adequate space for the installation of equipment.

Observing post-installation tests of the equipment.

2.2 Business Relations: The Contractor shall successfully integrate and coordinate all activity needed to execute this requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall promptly identify issues to the Government and take timely corrective action. The Contractor shall seek to ensure mission partner satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Contract Management & Administration

2.3.1 Contract Management: The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of resources assigned to the requirement. The Contractor must maintain continuity between the mission partner and the contractor’s corporate offices.

2.3.2 Contract Administration: The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The Contractor shall respond to the Governments requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and contractor personnel assigned to support the contract. The Contractor shall assign resources in order to maintain proper and accurate records related to this contract.

2.3.3 Subcontract Management: If applicable, the Contractor shall be responsible for any subcontractor and any subcontractor management necessary to integrated work executed under this contract.

2.4 Hours of Work: Work days are from Monday through Friday excluding US federal holidays and UK bank holidays.

Work hours are from 0800 to 1700 local UK time.

3.0 Product Specifications & Delivery Requirements

QTY 2 - WET-6525W, 6.5" 70V Commercial Indoor/Outdoor Wall Speakers in White, Rockville (Pair) QTY 1 - MISC, Misc Install Materials QTY 6 - WET-6525W, 6.5" 70V Commercial Indoor/Outdoor Wall Speakers in White, Rockville (Pair) QTY 1 - ISU-010, ISU, integrated speaker unit, 450 watts, 70/100V, integrated battery, IP firmware 2 Qty – SiRcom: ISU-010, Integrated Speaker Unit, 500 Watts, 70/100V, Integrated Battery 40 Qty – Indoor Speaker, 2-6 Watt User Configurable, Ceiling Mounted 12 Qty – Horn Speaker, Indoor/Outdoor, 10-30 Watt User Configurable, Wall Mounted 1 Qty – SiRcom: CCS-14-TW, Control Station (All-in-One Touch Screen, Desk or Wall Mount, 14", Wt, Win 11) QTY 1 - MISC, Misc Install Materials Contractor must have capability and certifications required to install speakers and materials Delivery to RAF Mildenhall, United Kingdom

4.0 Special Requirements

4.1 Security & Safety

4.1.1 Operational Security (OPSEC): If any installation is required to take place in a Government facility, the Contractor shall be familiar with the organizational critical information and indicators list (CIIL) and OPSEC policy of any installation they require access to. The required CIIL can be provided by the Contracting Officer.

4.1.2 Safety: The Contractor and any of its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government/Contractor personnel that takes place on an installation. The Contractor shall notify the cognizant Contracting Officer within 24 hours of all mishaps or incidents. The Contracting Officer will in-turn notify the Safety Office. The Contractor shall cooperate in any resulting safety investigation.

4.2 Contractor Access to Installations: Access to DoD installations is limited to personnel with a valid installation access pass. Failure to submit required information to obtain required documentation will result in the exclusion of such employees from the installation until such documentation is obtained. Contractor employees may be subject to personal and vehicle searched when entering or leaving a DoD installation. If installation access is required, the Government will provide the Contractor with the required information and documents for installation access passes upon award. Subsequently, the Contractor shall provide a list of all employees along working under this contract, along with the required documentation upon receipt of contract award, and no later than 30 days prior to the projected need for any new installation access pass requirements. The Contractor is responsible for maintaining an adequate number of personnel with active installation access passes, and adhering to the timeframes stated in this section. The cognizant mission partner is responsible for the coordination of installation access passes. Upon termination of employment, termination or cancellation of the contract, or expiration of the contract the Contractor is responsible for collecting employee installation access passes and turning them in to the CO, or the cognizant mission partner in a timely fashion.

4.3 Shipping Instructions

4.3.1 For vendors located inside the United Kingdom.

4.3.1.1 Shipment shall be FOB Destination.

4.3.1.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either include the shipping in the costs of the items, or outline it in a separate line item).

4.3.1.3 The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

4.3.2 For vendors located outside of the United Kingdom.

4.3.2.1 Option One: United States Postal Service.

4.3.2.1.1 Shipping shall be FOB Destination.

4.3.2.1.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items, or outline it in a separate line item).

4.3.2.1.3 Weight of individual shipments must not exceed 70lbs.

4.3.2.1.4 Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

4.3.2.1.5 Hazardous material is not submitted.

4.3.2.1.6 The Government will provide the APO shipping address as part of the solicitation.

4.3.2.2 Option Two: Commercial small parcel carrier.

4.3.2.2.1 Shipping shall be FOB Destination.

4.3.2.2.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items, or outline it in a separate line item).

4.3.2.2.3 Weight of individual shipments must not exceed 300lbs.

4.3.2.2.4 Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

4.3.2.2.5 The Contractor is responsible for arranging and performing all shipping actions from origin to final destination.

4.3.2.2.6 The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

4.3.3 Contact Information; 48th Logistical Readiness Squadron (48 LRS)

4.3.3.1 48 LRS/Inbound Customs; 48lrs.lgrddc.inboundcustoms@us.af.mil.

4.3.3.2 48 LRS/Inbound Cargo; 48lrs.inboundcargo@us.af.mil.

4.3.3.3 Commercial phone number; +44 01638 525620.

5 Appendix: Related Documents

5.1 Building Diagrams and Speaker Placement

5.1.1 Building 127 Indoor GV Speaker Placement

5.1.1.1 Notes:

5.1.1.1.1 Installed new 15 watt horn on wall next to existing horn in lobby

5.1.1.1.2 Installed New ICU on wall outside Janitor room 1/04

5.1.1.1.3 Utilized wall mount half rack in Admin Office RM1/14

5.1.1.1.4 Non-Harsh Media Converter installed in existing comm rack in

Manager’s office and run Cat6 cable to new ICU.

Horn

ICU

5.1.2 Building 436 GV Speakers Placement

5.1.2.1 Notes:

5.1.2.1.1 Installed 2x 15 watt horn side by side in hallway. Each horn should point to each side of DFAC

5.1.2.1.2 Installed ICU Left hand side wall in Accounting Office

5.1.2.1.3 Non Harsh Media Converter installed in Comm Rm Rack

436F2TR202K2, Cabinet A and run Cat6 cable to new ICU in Accounting Office.

Horn

ICU

5.1.3 Building 238 Speaker Placement

5.1.3.1 First Floor

Indoor Speaker Unit

Ceiling Mounted Indoor Speaker

5.1.3.2 Second Floor

Indoor Speaker Unit Ceiling Mounted Indoor Speaker

5.1.3.3 Third Floor

5.1.4 Building 237 Speaker Placement

5.1.4.1 First Floor

5.1.4.2 Second Floor

5.1.4.3 Third Floor

5.1.5 Building 789 Speaker Placement

Outdoor Speaker Unit

5.1.6 Building 809 Speaker Placement

5.1.6.1 First Floor

Outdoor Speaker Unit

5.1.6.2 Second Floor