Attachment 1 - SOW.pdf

STATEMENT OF WORK

Cannon AFB Emergency Communications Center – Dispatch Console Refresh and Flooring Replacement

27 SOCES at Building 158, Cannon AFB, NM

8 May 2024

1. GENERAL INFORMATION. The contractor shall provide all required dispatch console systems, tools, and equipment necessary to install all consoles in accordance with this Statement of Work (SOW). In addition, the contractor shall provide all required flooring, product, tools, solvents, and equipment necessary to install flooring, in accordance with this Statement of Work (SOW).

1.1. DELIVERY DATE. Delivery and installation of console systems shall be completed no more than 20 weeks after award of contract. Additionally, product installation shall coincide with removal of Emergency Communications Center (ECC) dispatch consoles and prior to installation of new ECC consoles.

1.2. HOURS OF OPERATION. Contractor personnel shall perform the installation during normal business hours until completion. Exceptions to those hours will be weekends, holidays, and AFSOC indicated down days. Schedule coordination will be conducted at contract award.

2. INFORMATION.

2.1. Shipment/Delivery Location.

Fire Station #1, Bldg. 158 206 N. Chindit Blvd Cannon AFB, NM 88103

2.2. Point of Contact Information: Name and point of contact information will be provided upon award of the contract.

3. SCOPE OF WORK. This document identifies the requirements for the replacement of the four (4) ECC dispatcher consoles and associated small furniture items, workspace, and storage cabinets located at Building 158, Room 161, on Cannon AFB, NM. The modular console systems/package will be commercially available and installed on location (CAFB, Bldg. 158). The product and install will include removal and disposal of the old consoles. In addition, the replacement will require coordination with 27th Communications and 27th Civil Engineer squadrons for assistance with data cable management, and the removal/installation of flooring.

Purchase Number of Dispatcher Console(s): Four (4)

Delivery Location Info: Cannon AFB, NM

This document also identifies the replacement of the ECC flooring with a 5 mm vinyl product that meets the color requirements of the customer and includes complimenting trim to provide a professional appearance. Work will be located at Building 158, Room 161, on Cannon AFB, NM. The flooring and trim will be commercially available and installed on location (CAFB, Bldg. 158). The product and install will include removal and disposal of the old carpet flooring and cleaning of any adhesive necessary to facilitate install. Additionally, the replacement will require coordination with the 27th Civil Engineer Squadron for assistance with any permits.

Purchase Number of Flooring Square Feet: 600 sq-ft Delivery Location Info: Cannon AFB, NM

3.1. BACKGROUND. Department of Defense Instruction (DoDI) 6055.06, DoD Fire & Emergency Services (F&ES) Program, requires “around-the-clock” capability of an adequately staffed and resourced communications and dispatch services.

Department of the Air Force Instruction (DAFI) 32-2001, Fire & Emergency Services Program, identifies the Emergency Call Center as a core component of the Flight’s organizational structure.

The ECC is the Public Safety Answering Point (PSAP) that receives and processes E911 calls and dispatches emergency resources. The ECC is staffed by both Fire & Emergency Services (FES) and Security Forces (SFS) personnel 24/7/365. In addition to emergency responses, the ECC is responsible for CE after-hours service call, installation security & control of mobile SFS units, monitoring facility and intrusion detection alarms, and other functions of the Base Defense Operations Center (BDOC), which when combined with the Command Post (CP) complete Cannon's ability to maintain Command, Control, & Communication (C3) and maintain/execute perimeter defense.

The console refresh and flooring replacement increase individual dispatcher ability to execute mission tasks, duties, and responsibilities. Additionally, the refresh will increase work performance, agency interoperability, and the ability to efficiently execute emergent and non-emergent C3.

3.2. The space where the furniture and flooring will be installed is specific. For design purposes, the room layout is provided in attachments.

3.3. It is the responsibility of the contractor to validate the actual site conditions as well as any specific programming needs of the customer. A final furniture and flooring layout, color scheme, and Bill of Materials (BOM) shall be provided meeting the customer requirements and accommodating the physical environment.

3.4. FURNITURE REMOVAL. The contractor shall dispose of all refuse and packaging stemming from delivery and installation at an off-base location. The Government will not provide dumpsters for refuse removal. Contractor will be required to remove all existing furniture. Any furniture that is not to be removed by the contractor shall be appropriately marked by the government.

3.4.1. PREPARATION. Pre-Installation Requirements. Before installation services begin, the Contractor may perform a physical survey of the actual site to verify the amount of flooring and materials needed and to inspect and obtain all information needed for the performance of the service(s). The Contractor shall notify the CO of any conditions that prevent the suitable completion of these services, such as floor conditions preventing proper installation. If the Contractor discovers such problems associated with the work after starting, he or she shall immediately notify the POC and obtain approval if work is to continue.

3.4.2. ELECTRICAL WORK. It is the responsibility of the contractor to coordinate with 27th Special Operations Communications Squadron (27 SOCS) and 27th Special Operations Civil Engineer Squadron (SOCES) to ensure all furniture is plugged in and running smoothly before completion of installation. This includes tying new furniture to existing electrical outlets, providing new electrical whips if necessary, and ensuring a turnkey installation.

3.4.3. SYSTEM WORK. The contractor will assist Fire & Emergency Services

(F&ES) and 27 SOCS personnel with removal and remounting of monitors and system equipment to and from a storage location identified by the customer. The customer will be responsible for identifying or labeling data lines and cables upon removal.

3.4.4. DISPATCH CONSOLE INSTALLATION. The contractor shall install dispatch consoles with attached and free-floating furniture according to room dimensions and agreed upon layout, in accordance with commercial practices and manufacturer’s instructions. The contractor shall in install consoles and associated furniture with minimal connection errors. Trim, backing panels, and consoles shall be fitted properly in a professional manner and be bonded at the time of installation with appropriate adhesive or hardware.

3.5. FLOORING REMOVAL AND INSTALLATION. The contractor shall dispose of all refuse and packaging stemming from delivery and installation at an off-base location. The Government will not provide dumpsters for refuse removal.

Contractor will be required to remove all existing flooring.

3.5.1. PREPARATION. Pre-Installation Requirements. Before installation services begin, the Contractor may perform a physical survey of the actual site to verify the amount of flooring and materials needed and to inspect and obtain all information needed for the performance of the service(s).

The Contractor shall notify the CO of any conditions that prevent the suitable completion of these services, such as floor conditions preventing proper installation. If the Contractor discovers such problems associated with the work after starting, he or she shall immediately notify the POC and obtain approval if work is to continue.

3.5.2. ASBESTOS. According to records dated 2 Oct 2019 (available upon request to government contracting representative), asbestos or asbestos containing materials (ACM) has not been detected at or in Fire Station 1, Building 158.

3.5.3. NON-STRUCTURAL WORK. It is the responsibility of the contractor to coordinate with 27 SOCES to ensure all local requirements are completed before completion of installation. This includes permits and approvals to ensure a turnkey installation.

3.5.4. GENERAL: The Contractor shall install flooring over properly prepared substrates that are suitable for the specific product and installation method selected. All defects such as cracks, holes and flooring irregularities shall be adequately repaired to ensure a smooth, finished appearance and prevent accelerated vinyl wear. Patching compounds shall be suitable for the application.

3.5.5. COVE BASE: The Contractor shall follow building uniform appearance in matching existing cove base or as approved by the CO. Only rolled cove base shall be installed unless approved by the CO.

3.5.6. VINYL INSTALLATION: The Contractor shall install vinyl according to room dimensions, in accordance with commercial practices and with manufacturer's instructions. The Contractor shall install vinyl with minimum number of length and cross seams.

3.4.6.1. Vinyl seams shall run where practical and where such layout does not increase number of seams. All breadths shall be installed parallel with pattern or grain in same direction. Patterned goods shall match. Vinyl terminating at doorways shall be parallel to and centered directly under doors unless otherwise requested by the CO or POC. The Contractor shall maintain straight seams, running true with the lines of the building or as otherwise indicated. The Contractor shall provide cutouts as required for removal of access devices in the substrates.

3.4.6.2. (If Applicable) The Contractor shall install edge strips at every location where the edge of vinyl cannot be covered with a threshold or another device, such as an expansion joint cover system or as directed by the CO. NO TRANSITIONS WILL BE

REQUIRED WHERE METAL THRESHOLDS ARE

CURRENTLY IN PLACE, LEAVE EXISTING METAL

THRESHOLDS. VINYL IS TO BE TUCKED UNDER

EXISTING THRESHOLDS.

3.4.7. GLUE DOWN INSTALLATION: The Contractor shall ensure cut, and fit is accurate for each section of vinyl, prior to application of adhesive.

3.4.7.1. The Contractor shall apply adhesive and separate release agent, if any, with proper tools which are in compliance with the manufacturer's instructions. The Contractor shall butt vinyl seams and edges tightly together, eliminate any air pockets to ensure uniform adhesion everywhere.

3.4.7.2. The Contractor shall ensure all seams are trimmed and fitted in a professional manner and shall be bonded at the time of installation with a seam adhesive in compliance with the manufacturer's instructions. Seam adhesive shall be applied to cut edges of vinyl at level of backing. All irregularities in thickness or breadths shall be corrected in a manner recommended by the vinyl manufacturer so that the height of all adjacent breadths shall be equal. Vinyl shall be tightly fitted to all surfaces in a professional manner.

3.8. WARRANTY.

3.8.1. Warranty of Materials. The Contractor shall provide manufacturer's standard performance guarantees or extended warranties offered to the general public in customary commercial practice such as warranties including minimum ten (10) years wear warranty, two (2) years material and workmanship and ten (10) year tuft bind and delamination warranty.

3.8.2. Warranty of Labor. The Contractor shall provide standard warranty for labor or extended labor warranties offered to the general public in customary commercial practice. The minimum warranty should be one (1) year after project completion date. The Contractor shall respond to the CO or POC within twenty-four (24) hours for the repair of all warranty items.

4. SPECIFIC REQUIREMENTS FOR FURNITURE.

*Reference Attachment for Visual of Single- and Multi-Station View*

4.1. Four (4) single user emergency communications dispatch consoles with fixed and mobile storage and workspace. Each single workstation will include:

4.2. 72"x72" Dual Surface Console: Sit to stand adjustment range of 22"-48" AFF, with L5S Table Base.

4.3. 18"W Drawer Pedestal: 12", 12" drawers.

4.4. "Rollervision" Monitor Mounting System or equal: 10" focal depth adjustment, accommodates the following monitors left to right: Top Row: 24", 24", 24", 24" Bottom Row: 24", 24", 24", 24."

4.5. Datadock: Keyboard surface cable organizer, accommodates the following: eight

(8) USB Ports and one (1) CAT6 Port

4.6. 18"W x 42"H TechTower CPU Cabinet or equal: front & side locking doors, two

(2) internal fixed shelves, two (2) silent 45 CFM fans for active ventilation. CPU's Per Position: one (1) 7.5"W x 18"H x 18"D.

4.7. Cable Poles: 96"H one (1) Power and one (1) Data attached from the Panel

System to Ceiling.

4.8. 42"H Panel System: .55NRC Rated sound absorption.

4.8.1. Panel Trim: Black.

4.8.2. Interior Upper Panel: TBD

4.8.3. Interior Upper Panel: TBD

4.8.4. Exterior Upper Panel: TBD

4.8.5. Exterior Lower Panel: TBD

4.9. Fabric Top Panel Tile: Against wall in front of window one (1) 24"W eight (8) 36"W.

4.10. Two (2) 18"W Drawer Pedestal: 12", 12" drawers.

4.11. 36"W Bookcase: one (1) Adjustable shelf, 30" AFF to top side of work surface.

4.12. 16"W Mobile Pedestal: 12", 12" drawers.

4.13. Manually Controlled (max two (2) Components) Heat: two (2) 250w Forced Air Heaters Task Light: two (2) Dimmable lights with flexible mounting arm on keyboard surface. Down Bias Lighting: White.

4.14. Coordinate relocation of wiring/data lines from center column to wall(s) adjacent to dispatcher console(s).

5. SPECIFIC REQUIREMENTS FOR FLOORING. Install vinyl flooring in the ECC, Building 158.

*Reference Attachment ECC Layout*

5.1. Style - Plank, Sheet, or Tile.

5.2. Thickness - 5 mm.

5.3. Underlayment - Appropriate and manufacturer approved for vinyl flooring.

5.4. Design - Flecked or Marbled w/ light grey base color.

5.5. Finish - Sealed completely to minimize user cleaning/maintenance requirements.

5.6. Durability:

5.6.1. Must be capable of supporting emergency dispatcher console(s), operator, rolling chair, and co-located storage furniture.

5.6.2. Must be capable of handling constant foot traffic/user wear.

5.7. Install area:

5.7.1. Room total area - 502 sq ft actual (600 sq ft required).

5.7.2. Cove Base - 106’ - 3” ln ft actual (130 ln ft required).

5.7.3. Room dimensions:

5.7.3.1. Interior wall - 29’ - 9 ½” ln ft

5.7.3.2. Exterior wall - 18’ - 9 ¼” ln ft

5.7.3.3. Short wall 1 - 19’ - 8 ¼” ln ft

5.7.3.4. Short wall 2 - 10’ - 6 ¾” ln ft

5.7.3.5. *Staggered wall - 10’ - 1 ¾” ln ft

5.7.4. Number of door openings requiring transition - 5.

5.7.5. Number of under-windows installed area - one (1) 16’ - 0” ln ft; two (2) 15’

- 11 ¾” ln ft.

5.8. Installation:

5.8.1. Must coincide with dispatch furniture refresh (i.e., after old furniture/system removed, prior to wall paint, and console re-install).

5.8.2. Must follow wall painting. Wall painting will be done by the Government.

5.9. Final Pattern: TBD by Customer.

5.10. Final Color: TBD by Customer.

5.11. Final Color: TBD by Customer.

5.12. Final Appearance (e.g., marble, fleck): TBD by Customer.

5.13. Final Texture: TBD by Customer.

6. REQUIREMENTS. The required work shall be performed in accordance with this Statement of Work and all applicable Federal, State and Local laws and regulations:

6.1. MANDATORY BACKGROUND CHECK/SECURITY REQUIRMENTS.

All Contractor personnel supporting the installation shall undergo a thorough security background check to ensure supporting personnel meet the required clearance in accordance with the DoD guidance and REAL ID Act of 2005. To enable the security checks to be conducted in a timely manner, the Contractor shall submit to the Contracting Officer (CO) and the customer POC, within three

(3) working days after the contract award, to the following information for each employee that will require to be escorted on Cannon AFB in support of the furniture delivery and installation.

Full Name (including middle name, if any):

Date of Birth:

Social Security Number:

State ID Number or Driver’s License Number and State of Issue:

In addition, a rental agreement or vehicle registration and insurance shall be provided for each employee that will be operating a vehicle in the premises of the base.

6.2. DAMAGE/SAFETY. The Contractor shall conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work as required by OSHA. The Contractor shall provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the Contractor. Any damage caused by the

Contractor during installation is the responsibility of the Contractor and must be reported to the Contracting Officer (within two (2) hours) along with all available facts relating to each instance of damage to government property or injury to either Contractor or Government personnel.

6.3 UNSATISFACTORY PERFORMANCE. Unsatisfactory performance shall result in work being re-accomplished at the Contractor’s expense with no additional cost to the Government.

6.4 STORAGE. The Contractor shall store and safeguard materials until the contractor has prepared the worksite for installation. No storage is available on Cannon AFB unless authorized by the CO.

7. APPLICABLE DOCUMENTS. The latest revision of the following documents will apply:

7.1. DoDI 6055.06, DoD Fire and Emergency Services (F&ES) Program.

7.2. DAFI 32-2001, Fire and Emergency Services (F&ES) Program.

7.3. NFPA 1225, Standard for Emergency Services Communications.

Attachments:

1. ECC Concept Layout Design

2. Example ECC Console Single View

3. Example ECC Multi-Station Console View

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