Attachment_1_SOW.pdf

Statement of Work (SOW)

Introduction

The purpose of this SOW is to obtain services to upgrade the existing Audio/Video conference room equipment, as well as a one-year Basic Service Maintenance Agreement. Existing Audio/Video conference room equipment is located at USGS – Woods Hole Coastal & Marine Science Center (WHCMSC), 384 Woods Hole Road, Woods Hole, MA 02543.

The upgrade will include new vendor proprietary system equipment, integrated programming, changes, deinstallation of some existing equipment, and addition of audio/visual hardware to the existing suit of electronics.

Selected vendor must have experience working with existing audio visual system described below, and must be located within a 90 mile radius of USGS -WHCMSC in order to provide same day in-person trouble-shooting of system issues, or failures.

Background

The original Crestron audio/visual equipment was installed approximately ten years old with upgrades performed three years ago. This USGS equipment currently sits in the Tilley Conference Room located in the Gunderson Wing of our Gosnold building.

Existing USGS Equipment The existing audio/visual system is comprised of:

• Laptop computer: HDMI 1 EA

• Desktop computer: HDMI, USB 1 EA

• Satellite TV Receiver: Composite, Rack (floor standing) 1EA

• Wireless presentation (Barco Clickshare): HDMI, Rack (floor standing) 1EA

• Computer Monitor 1 EA

• Crestron DM transmitter 1 EA

• Audio processor: automatic microphone mixing and telephone interface 1EA

• Wireless microphone: 1 gooseneck, 8 boundary

• Speakers: surface mounted 2EA/space

• Telephone Interface: Analog POTS 1 EA

• Touch Panel controller 1 EA

• Computer for web conferencing 1 EA

• System software: Zoom, Teams, Webex

New Equipment required for upgrade

• PTZ cameras connected to computer through Vaddio AV Bridge, extender

• Microphones: Wall-mounted array microphone at display wall below screen, black 1EA

• Wireless microphones: lapel, black 1 EA

• Integrated Crestron control system

• User interface: Surface-mounted 10-inch wired touch panel, black to include: system power, selection of projection system or display, combine mode (primary audio to rear-room), source selection (all available sources: laptop, PC/Web conferencing, Barco, DirecTV) 1 EA

• SATV turner controls to include: channel up/down, numeric keypad, channel display, 9 channel presets w/ logos, on-screen channel guide 1 EA

• Camera selection and PTZ controls

• Audio conferencing controls include: numeric dial pad, text window on touch panel, functions (dial, hangup, redial, backspace), incoming call notification w/ accept/ignore buttons, far end audio conference volume control

• Audio controls to include: program volume control, privacy (local microphone mute) on/off

• System shut down to include: termination of web video or audio calls, reset all volume levels back to nominal, power off display systems, retract motorized screen

Existing Service: no current maintenance/service plan

Acronyms, Definitions Terms and Trademarks

PTZ – Pan Tilt Zoom

HDMI – High-Definition Media Input

PII – Personally Identifiable Information; per the US Department of Labor*: information: that directly identifies an individual (e.g., name, address, social security number or other identifying number or code, telephone number, email address, etc.);

Technical Liaison (TL) – on-site Government point of contact for the audio visual system

*US Department of Labor: https://www.dol.gov/general/ppii

Scope

• System Design and Engineering

• Project Management and Coordination

• Product Staging and Testing

• On-site Product Installation, Low Voltage cabling as it relates to the Audio-Visual system Testing and

Commissioning by a field engineer

• Upgrades must be performed by technicians qualified to work with existing audio visual equipment outlined in Existing Equipment section.

• Closeout documentation: As –built drawing, Programming files, Equipment Lists with associated serial numbers

Deliverables

1. Upgrade of A/V system as outlined in this scope of work with successful test of new hardware, software, parts. In addition, a one-year basic service plan in place for one year beginning the day after acceptance of upgraded system.

• Video from media inputs will be presented on the existing projector and screen, as well as an existing display mounted on a cart. Audio from media inputs will be played through existing surface mounted speakers. (In Divided- Mode, only the existing loudspeakers in the main room will output audio. In Combined-Mode, audio from the main system will be sent to the existing loudspeakers in the rear room.)

• Web-conferencing will hosted by the existing computer in the lectern, connected to an AV Bridge. Video pickup for web-conferencing will be via two (2) wall-mounted PTZ cameras, one at the front wall to pick up the audience, and one at the side wall to pick up the presenter at the lectern.

• Audio pickup for web and audio conferencing will be via a new wall-mounted microphone array bar below the existing screen to pick up the audience in the main room, as well as a new wireless lapel microphone for the presenter table microphone arrays. The existing wireless gooseneck microphone and wireless boundary microphones will also be incorporated into the system. (The boundary microphones will be used primarily for participants in the rear room to supplement the new microphone array.)

• To facilitate switching and PTZ control of the new cameras, as well as to create a more intuitive control experience, control of the AV system will be via a new touch panel at the lectern and replace the existing touch panel. A new control processor will replace the existing processor in the rack. AV equipment will be housed in the existing floor rack in the storage area behind the display wall.

2. Upgrades, and acceptable testing should be completed no later than 60 days after receipt of order. Basic service plan should be in effect after installation is complete and continue for 12 months.

3. Required brand name equipment: brand name required for compatibility with existing USGS equipment.

AVer PTZ310 Professional Live Streaming PTZ Camera Beyond Wall Mount Wall mount for PTZ and AutoTracker cameras Vaddio 999-8250-000 AV Bridge 2x1 N/A Crestron CP4N 4-Series Control System Crestron TSW-1070-B-S 10.1 in. Wall Mount Touch Screen Crestron USB-EXT-2 KIT; USB over Category Cable Extender, Local and Remote Netgear GC108PP-100NAS; GC108PP Ethernet Switch 8 Ports Manageable - 4 Layer Supported Blackmagic Design CONVCMIC/SH03G/WPSU Micro Converter SDI to HDMI 3G (with Power

Supply) Shure MXA710B-4FT LINEAR ARRAY MIC, BLACK, 4 FT Shure QLXD14/85-G50 WL185 Lavalier Microphone System Shure ANI4OUT-XLR 4-Output, XLR connectors, Mic/Line Dante™ Audio Network Interface with

PEQ

and Audio Summing

Ariston Custom Plate Custom Plate for Touch Panel

Support Services Requirement

Support shall be performed, to the greatest extent practicable, during WHCMSC normal operating hours: Monday - Friday, 8:30 A.M. to 4:30 P.M., ET, excluding Federal Holidays.

Contractor support shall include

• The Contractor's minimum acceptable response time shall be no longer than: one hour for response via phone or email, two hours to arrive on site.

• required scheduled services,

• routine maintenance and repair,

• post-award ancillary support.

Contractor Performance

The Contractor’s performance shall be measured in the following manner:

Acceptance of work will be rated by Luke Bennett, IT Systems Administrator (508-457- 2210/lbennett@usgs.gov).

A complete integrated systems analysis and test combining all new functionality modes of operation will be required to prove the contractor has provided USGS with accepted upgrades as specified.

Place of Performance

Upgrades will be performed at the USGS – Woods Hole Coastal and Marine Science Center, 384 Woods Hole Road, Woods Hole, MA 02543, Gosnold Building, Gunderson Wing, Tilley Conference Room.

Government Furnished Property (GFP)

The Government certifies that the equipment to be maintained under this contract will be in good operating condition on the effective date of this contract. For the purpose of this contract, the term, "good operating condition" means the conditions necessary for the equipment to function as intended without corrective maintenance.

The government property supplied to the vendor will be the existing Tilley Conference Room A/V system, as well as any accompanying electrical, network, or phone outlets/ports, and circuits (as discussed with USGS technical liaison Luke Bennett, and/or USGS IT staff).