Attachment 1 - SOW Bldg. 447.pdf

STATEMENT OF WORK TO

PROVIDE AND MAINTAIN RESTROOM TRAILER

18 November 2022

1. DESCRIPTION OF SERVICES.

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items or services necessary to furnish and service Restroom trailer as defined in this statement of work (SOW). Service shall be performed at Nellis AFB. The contractor shall perform to the standards in this contract.

1.1. BASIC SERVICES:

The contractor shall provide service to furnish, clean, sanitize, and maintain contractor furnished one restroom trailer with at least four stalls, at least two sinks. There should be at least four stalls, signage is required to identify at least two women and at least two men stalls. The trailer shall also include Air-conditioning and Heating to meet the requirements of the SOW, and Service Delivery Summary (SDS). All restroom trailer shall be paid and rented on a monthly basis. The restroom trailer will be serviced once a week for the entire rental year. The restroom trailer shall contain at least 450 gallon waste tank that is required to be pumped once per week by the contractor. The pump truck driver is authorized to empty directly into the base sewer system.

1.1.1. EQUIPMENT:

Restroom Trailer shall be of standard commercial manufacture intended for use as restroom trailer. All restroom trailer shall be new or like new condition, leak-proof, and serviceable. The roofs, sides, and floors shall be free of leaks, cracks, and holes. The door shall swing easily to open and closed position. The door locks shall be fully operable. The contractor at no additional cost to the government shall replace unusable deteriorated units that do not meet the above requirements. Units that do not meet the above requirements, whether identified by the contractor or the government personnel, shall be replaced on or before the next service day for those particular units.

1.1.2. DELIVERY/PICKUP: The Contractor shall make timely delivery and pickup of units for delivery orders placed hereunder. A separate delivery/pickup charge shall not be applied; such cost shall be included in the rental cost per unit identified in the Bid Schedule of the contract.

1.1.3. CLEANING REQUIREMENTS:

The contractor shall clean inside and outside of all units weekly to where they are free of all human waste, soiled toilet articles, dirt and graffiti. After emptying the units the contractor shall refill each unit with standard commercial sanitizing chemicals. The contractor shall restock the units with toilet paper and hand soap/sanitizer to last until the next weekly servicing date. The contractor shall maintain material safety data sheets in the service vehicle for all applicable material used in the performance of this service.

The contractor shall provide a written weekly service schedule of restroom trailer service dates to the government quality assurance personnel thirty days after award of the contract.

1.1.4. POSITIONING OF RESTROOM TRAILER:

Contractor shall ensure that all units are secured to minimize high wind toppling. The contractor shall furnish replacement units for all units removed for maintenance, or repair.

1.1.5. RELOCATIONS:

The contractor shall relocate restroom trailer as directed by the contracting officer or Quality assurance personnel. Moves greater than 100 yards will be treated as a separate line item at an additional cost to the government. If such a move is necessary the contractor will be notified of the new location at least 24 hours in advance.

1.1.6. PREVENTATIVE MAITENANCE INSPECTION AND SERVICE

PROGRAM:

An inspection and service program shall be implemented to correct and prevent discrepancies, and maximize the overall operating efficiency of the restroom trailer. The contractor shall be responsible for completing inspection and service records for each restroom trailer. The contractor shall develop and submit a quality control plan with the proposal. The schedule shall address the inspection and servicing aspects of the restroom trailer in weekly increments for the first month after award and monthly thereafter for the life of the contract. The schedule shall have an inspection and service report. Each restroom trailer shall have an inspection log.

1.1.7. INSPECTION AND SERVICE REPORTS:

The contractor shall develop and submit to the Quality Assurance Personnel, (COR) a summary of inspections and services completed for all restroom trailer. The contractor shall provide the reports to the COR, located in Civil Engineering Service Contracts Section, Bldg. 825 by the tenth workday of the following month.

1.1.8. INSPECTION LOG:

The contractor shall develop and place a monthly inspection log inside each restroom trailer. The inspection logs and/or units shall be numbered to coincide with the restroom trailer location. The inspection log shall contain the COR’s phone number for problems and feedback. The Inspection log shall show inspections, services, dates, times and legible signature of technician servicing the unit.

1.1.9. SCHEDULE INTERUPTIONS:

The contractor shall perform services during periods of inclement weather. In cases of unduly severe weather or an active range, authorized exceptions to this policy will be granted. When exceptions are granted and the government is not at fault the contractor shall perform the inspections or services within 24 hours after the regularly scheduled service. When exceptions are granted due to government fault the contractor shall consider the service cancelled.

2. SERVICE DELIVERY SUMMARY:

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective SOW Para Performance Threshold

Cleaned inside and outside Weekly: 1.1.3 Not exceed 1 non-performances per month

Units free of all human waste, Customer complaint and periodic inspection soiled toilet articles, dirt and graffiti.

Empty / Refill Weekly: 1.1.3 Not exceed 2 non-performances per month

Empty units and refill with soap or Customer complaint and periodic inspection sanitizing chemicals.

Restocking Weekly: 1.1.3 Not exceed 2 non-performances per month

Toilet paper rolls Customer complaint and periodic inspection

Refill soap

Position: 1.1.4 Not exceed 2 non- performances per month

Prevention of high wind blowing Customer complaint and periodic inspection the units over.

Inspection log Weekly: 1.1.6 Not exceed 1 nonperformance per month

Log shall be numbered, dated, Customer complaint and periodic inspection inspected/serviced, time, and signature.

3. GENERAL INFORMATION:

3.1. SERVICE CALLS:

In the event of a restroom trailer not functioning or needing to be restocked the contractor shall establish a service call system to include availability of phone, mail, electronic mail (e-mail) or fax.

3.2. CONTRACTOR AVAILABILITY:

The contract manager or alternate shall be available during normal duty hours to meet on the installation with government personnel to discuss problem areas. After normal duty hours, the manager or alternate shall be available within two hours.

3.3. SPILL RESPONSE:

In the event a spillage does occur, the Contractor shall thoroughly clean the entire area contaminated by the spill, in accordance with Occupational Safety and Health Administration (OSHA), Base Health and Safety, and current Federal, State and Local laws, ordinances, and regulations.

3.4. VEHICLE REGISTRATION:

The contractor shall register vehicles annually at base pass and registration located in building 20, Nellis AFB. Base pass access to secure areas will be coordinated through the COR.

3.5. LOCKS AND COMBINATIONS:

Government provided keys or lock combinations shall be issued upon award of the contract. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry.

3.6. FIRE PREVENTION:

The contractor shall strictly comply with installation fire regulations and become thoroughly familiar with applicable fire safety requirements. Fire prevention Technical Services: 702-652-9627.

3.7. SAFETY:

The contractor shall observe all safety regulations presently enforced at Nellis AFB. All work shall be in accordance with all Occupations Safety and Health Act (OSHA) standards.

3.8. BASE ACCESS:

The contractor shall use the following gates for base access: Nellis access use Area II gate on Las Vegas Boulevard two miles North of Craig Rd and Las Vegas Boulevard Avenue intersection.

3.9. QUALITY CONTROL RESPOSIBILITIES:

The contractor shall develop and maintain a quality control program to ensure services are performed in accordance with commonly accepted commercial practices for the cleaning of chemical toilets. As a minimum the contractor shall develop quality control procedures.

4.0. QUALITY ASSURANCE:

The government will periodically evaluate the contractor’s performance by appointing quality assurance personnel to monitor performance to ensure services are received. The COR will evaluate the contractor’s performance through random on-site inspections of the contractor’s quality control program and receipt of feedback from base personnel.

The government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate due to repeated deterioration of services discovered during COR inspections or because of repeated customer feedback. Likewise, the government may decrease the number of quality assurance inspections if performance dictates. The government will also receive and investigate feedback from various customers located on the installation. The contractor shall be responsible for initially validating customer feedback. However, the government representative shall make final determination of the validity of customer feedback in cases of disagreement with customer(s).

5.0 HOURS OF OPERATION:

Normal work hours are 7:00 A.M. to 4:00 P.M., Monday through Friday, excluding federal holidays. If the contractor desires to work during periods other than above, the request shall be submitted in writing to the Contracting Officer. The contractor shall list the desired dates and identify the work that will be accomplished.

6.0 GOVERNMENT FURNISNED PROPERTY:

Water:

The contractor shall provide at least 500 gallons water to fill and service the restroom trailer tank every weekly service. The government will provide water in the event the contractor exceeds the 500 gallons to perform the weekly service. The contractor shall clear water refills with the COR prior to hooking up to hydrants/faucets. The contractor shall provide all hoses and/or connections for refilling, if required.

Electrical:

The contractor shall use hookups furnished from existing outlets located at the facility.