Attachment 1- Salient Characteristics.pdf

Covert Calls Salient Characteristics Access Capability Web Access Provide web-based access to user, virtual phone line, and evidence management Call Setup Ability to configure and place a three-way call from the web interface or phone line or mobile application

Functionality Virtual Phone Number

Generate a virtual telephone number with appropriate area code that will remain unchanged for the duration of the operation

Spoof Caller-ID Virtual line must support user configurable Caller-ID spoofing to protect OPSEC and safeguard participant’s cooperation with law enforcement

3-way Calling Conduct and record a 3-way call from the website, by phone call placed to the system, and through a mobile app

Record Calls Record and save all incoming and outgoing calls placed to and from a virtual phone number for later retrieval

Share Evidence Ability to share evidence with other users in the same organization Call Monitoring Allow multiple users to monitor incoming and outgoing calls from the virtual number

Support Text Messaging

Send and record SMS and MMS messages from virtual number through the website and mobile app with support for text, images, and emoji

Mobile Applications Record and transmit covert near real-time audio and GPS location using an Android or iOS device for later retrieval from the web-based management system. Also, capability for multiple users to monitor audio and GPS data to safeguard the participant.

Hash Evidence Files Provide a hash for evidence files when retrieved from the system, indicating the hash algorithm used.

Security FedRAMP System must be FedRAMP compliant CONUS Based Data servers must reside in the CONUS

Others