Attachment 1 PWS_Test Center Administrators.pdf

Attachment 1

28 June 2024

PERFORMANCE WORK STATEMENT

for

81st Training Support Squadron

Test Center Administrator at

Keesler Air Force Base, Mississippi

PR#

22 May 2024

Table of Contents

1. DESCRIPTION OF SERVICES AND GENERAL INFORMATION

1.1. DESCRIPTION

1.2. PURPOSE

1.3. TEST CENTER ADMINISTRATOR SUPPORT

1.4. REQUIREMENTS

1.5. DELIVERABLES

1.6. PERSONNEL CATEGORIES

1.7. PERSONNEL REQUIREMENTS

1.8. SECURITY REQUIREMENTS

1.9. RECORDS

1.10. SECURITY

1.11. PHYSICAL SECURITY

1.12. OPERATIONAL SECURITY (OPSEC)

1.13. LEVEL I ANTI-TERRORISM (AT) AWARENESS TRAINING

1.14. SAFETY

1.15. SMOKING IN AETC FACILITIES

1.16. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

1.17. HAZARDOUS MATERIALS

1.18. CONTRACTOR MANPOWER REPORTING

1.19. PROFESSIONAL RELATIONSHIPS AND CONDUCT

2. SERVICES SUMMARY (SS)

2.1. SERVICES SUMMARY FOR TEST CENTER ADMINISTRATOR

3. GOVERNMENT FURNISHINGS

3.1. DESCRIPTION

3.2. FACILITIES

3.3. AUTOMATED DATA PROCESSING EQUIPMENT (ADPE)

3.4. ADMINISTRATIVE SUPPLIES AND DUTY RELATED ITEMS

3.5. COMPUTER SECURITY

3.6. LOCAL AREA NETWORK ACCESS (LAN)

3.7. ORIENTATION

4. APPENDICES

APPENDIX A: ACRONYMS

APPENDIX B: INSTRUCTIONS AND MANUALS

5. ATTACHMENTS…………………………………………….………………………………24

Attachment 1 Pearson VUE Policies.………………………………………………………...24

PERFORMANCE WORK STATEMENT (PWS)

TEST CENTER ADMINISTRATORS

Non-Personal Services

1. DESCRIPTION OF SERVICES AND GENERAL INFORMATION

1.1. DESCRIPTION

1.1.1. Test Center Administrators are required to support the certification of candidates utilizing the Pearson VUE Test Center located on Keesler Air Force Base (KAFB), Mississippi (MS).

The Test Center supports the testing requirements of the 333rd, 334th, 336th, and 338th Training Squadrons.

1.2. PURPOSE

1.2.1. The purpose is to provide test administration support for the proctoring of the on-site Pearson VUE Testing Center. The Test Center administers proctor testing for approximately 4,000 students annually. Every two weeks, there are approximately 150 - 220 students who require test registration or administration support; however, the number will vary depending on the number of graduates from the pre-requisite classes.

1.3. TEST CENTER ADMINISTRATOR SUPPORT

1.3.1. The Contractor shall provide sufficient Test Center administrators to handle an average weekly load of 102 student tests and 75 new registrations for test vouchers, up to and including a maximum of 160 students testing on a single day.

1.3.2. A Pearson VUE authorized Test Center is available on-site in building 4213. The Test Center is comprised of two testing rooms, first and second floor, equipped with 40 seats in each room. The contractor shall provide Pearson VUE certified Test Administrators.

1.4. REQUIREMENTS

1.4.1. The Contractor shall provide Test Center administrators who shall provide daily administrative and technical support in accordance with Pearson VUE policies (contractor shall verify current policies upon award) and procedures that are in the Pearson VUE Administrators Portal and current version at Attachment 1. Contractor shall ensure that a Pearson Vue account is established for a Contracting Officer Representatives (CORs) to enable review and evaluation of contractor performance.

1.4.2. The Contractor shall register the students to obtain their vouchers for the CompTIA exams via the Air Force Space Command website.

1.4.3. The Contractor shall identify and correct student administrative errors that may have occurred during the registration process.

1.4.3.1. The Contractor shall register students for CompTIA exams according to Pearson VUE policies and procedures to include test compromise.

1.4.3.2. The Contractor shall ensure that students/candidates are proctored by Pearson VUE certified Test Center Administrator(s) while exams are being administered.

1.4.3.2.1. Multiple certified Test Center Administrators are required to proctor testing rooms with more than 15 students/candidates taking exams at a ration of 1 proctor for every 15 students/candidates.

1.4.3.3. The Contractor shall, when notified by Pearson Vue of a software update, send an email to 81 TRSS/TSTM (UDG_81TRSS_TSTM@us.af.mil) requesting to open a job indicating that an update is necessary and the timeframe for completion, if provided.

1.4.3.4. The Contractor shall provide the following reports to the 336 TRS Training Manager and Contracting Officer Representative (COR) after completion of testing.

1.4.3.4.1. Student testing pass/fail report.

1.4.3.4.1.1. At a minimum, the report will include.

1.4.3.4.1.1.1. Instructor

1.4.3.4.1.1.2. Room number

1.4.3.4.1.1.3. Number of students started.

1.4.3.4.1.1.4. Number of students tested.

1.4.3.4.1.1.5. Student’s name, rank, AFSC, DOD I.D.

1.4.3.4.1.1.6. Scores (initial and re-test)

1.4.3.4.2. Out of cycle testing report.

1.4.3.4.2.1. Report template.

1.4.3.4.2.1.1. Student’s name, AFSC, DOD I.D.

1.4.3.4.2.1.2. Score

1.4.3.5. The Contractor shall maintain a visible testing schedule on Government furnished white board identifying dates the testing center will be used.

1.4.3.6. Test center administrators shall adhere daily administration of Test Center, proctor exams, and register students for exam vouchers.

1.4.3.7. The Contractor shall ensure that all Test Center administrators are certified by Pearson VUE and provide documentation of Pearson VUE certification.

1.4.3.8. All employees shall be able to read, write, speak, and understand English.

1.5. DELIVERABLES

1.5.1. The contractor shall provide the following deliverables.

PWS

Reference

Title Date of 1st Submission Date of Subsequent Submissions

1.4.3.4.1. Student testing

pass/fail report

1st Test date after start date of Contract

On each testing date.

1.4.3.4.2. Out of cycle testing

report.

1st Test date after start date of contract

On each testing date.

1.6. PERSONNEL CATEGORIES

1.6.1. PROJECT MANAGER

1.6.1.1. The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this PWS.

1.6.1.1.1. The Project Manager shall be a single point of contact for the Contracting Officer (CO) and the COR.

1.6.1.1.2. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government within 30 days of award.

1.6.1.1.3. During any absence of the Project Manager, an alternate shall have full authority to act for the Contractor on all matters relating to work performed under this PWS.

1.6.1.2. The Project Manager shall be available to the COR via telephone between 0800 through 1600 hours (8:00 am through 4:00 pm Central Time), only during Compressed Work Schedule (CWS) duty days and shall respond to a request for discussion or resolution of technical problems within 2 duty days of notification.

1.7. PERSONNEL REQUIREMENTS

1.7.1. The Contractor shall provide qualified personnel to perform all requirements specified in this PWS. All personnel shall obtain a Common Access Card (CAC).

1.7.2. All materials developed and data generated under this PWS are the sole property of the United States Government and may not be used for any purposes not directly associated to this PWS without the express approval of the COR.

1.7.3. The Contractor shall not employ any person who is an employee of the United States Government if that employment would appear to cause a conflict of interest.

1.7.4. Contractors shall be in their designated work areas and available for work at appointed times.

1.7.5. Work Location

1.7.5.1. Thomson Hall, 108 Phantom Street, Bldg. 4213, KAFB, MS, 39534.

1.7.6. Work Schedules

1.7.6.1. The 81 TRG adheres to a compressed work schedule, which equates to eight (8) nine-hour days, one (1) eight-hour day, and one down Friday per 2-week period.

1.7.6.2. Test Center Administrator shall work from 0530 to 1530 hours (5:30 a.m. to 3:30 p.m.

CST), Monday thru Thursday except on Fridays (One working Friday 0530 to 1430 hours (5:30 a.m. to 2:30 p.m. CST) and one Friday off), see CWS example below.

Example CWS:

Sun Mon Tue Wed Thu Fri Sat 9 hours 9 hours 9 hours 9 hours 8 hours 0530-1530 0530-1530 0530-1530 0530-1530 0530-1430 Sun Mon Tue Wed Thu Fri Sat 9 hours 9 hours 9 hours 9 hours

0530-1530 0530-1530 0530-1530 0530-1530 CWS

down day

1.7.6.3. Contractor personnel will receive written notice of all changes to scheduled shift adjustments within 2 duty days.

1.7.6.4. Contractor shall provide email notification of contract personnel absence to the Government within one hour after the start of the duty day.

1.7.6.5. Holidays

1.7.6.5.1. Contractor personnel shall not be required to provide services on Federal holidays (or the actual day set aside for observation).

1.8. SECURITY REQUIREMENTS

1.8.1. All Contractor Personnel employed by the Contractor in the performance of this PWS, or any representative of the Contractor entering the Government installation, shall abide by all security regulations of the installation (i.e., AFMAN 31-101V1, Integrated Defense (ID) Planning). The Contractor shall sign an agreement stipulating the security requirements of this

PWS.

1.8.2. Base Access

1.8.2.1. The Contractor shall obtain personal identification passes for all Contractor Personnel and vehicle passes for all Contractor Personnel’s personal vehicles, to include prospective Contractor Personnel, requiring entry onto KAFB. Additionally, the Contractor shall keep current, for Government inspection, a list of the names of Contractor Personnel employed on this PWS. Contractor Personnel shall complete Keesler AFB Form 299, Application for KAFB Identification Card, and submit it through the COR to the Security Forces and Pass and Registration. Vehicle registration, proof of insurance, and a valid driver’s license must be presented for all vehicles to be registered.

1.8.3. Pass and Identification Requirements

1.8.3.1. Contractor Personnel whose duties require access to KAFB computer system are required to obtain a CAC. To obtain a CAC, Contractor Personnel shall coordinate with their gaining unit’s security manager or the 81st Communications Squadron Consolidated Client Support Activity (CSA) at 228-376-4335.

1.8.3.2. Applicability

1.8.3.2.1. These requirements apply to Contractor Personnel requiring entry/access to KAFB for service contracts with period of performance (POP) exceeding 60 days when a CAC is not issued.

1.8.3.2.1.1. Contract POP begins at performance start date. The POP end date is based on this contract’s completion date.

1.8.3.2.1.2. These requirements shall be included (flow down) to subcontracts at every tier.

1.8.3.2.2. When work under this PWS requires unescorted entry to controlled or restricted areas, the Contractor shall comply with AFMAN 31-101V1, Integrated Defense (ID) Planning, 11 Mar 20, and DODMAN 5200.02_DAFMAN 16-1405, Department of Air Force Personnel Security Program, 31 Jul 2018, as applicable.

1.8.3.2.3. Contractor Personnel are not covered by Federal Acquisition Regulation (FAR) 52.222-3, Convict Labor, for the purposes of entry/access to installations/locations.

1.8.3.3. Badging System Data Requirements.

1.8.3.3.1. The Contractor shall provide the following to the Contracting Office:

1.8.3.3.1.1. Listing of personnel requiring access/entry.” The list shall contain the following:

1.8.3.3.1.1.1. Contract number.

1.8.3.3.1.1.2. Contract award date.

1.8.3.3.1.1.3. POP dates.

1.8.3.3.1.1.4. Work site(s) or location(s).

1.8.3.3.1.1.5. Each employee’s full name and Social Security Number (SSN). For those without SSNs, a working visa or Permanent Resident Card with a Resident Alien number must be provided, or base entry will be denied.

1.8.3.3.1.1.6. Identify up to two (2) Contractor Personnel for designation as “sponsor” authorities. Badges will identify the Contractor Personnel with sponsorship privileges.

1.8.3.3.1.2. Completed KAFB Form 299 shall authorize Security Forces to fingerprint Contractor Personnel and conduct additional background checks. The consent form will outline the following:

1.8.3.3.1.2.1. The Contractor Personnel for the purpose of the KAFB Form 299.

1.8.3.3.1.2.2. The information on the form is collected IAW 18 U.S.C. 1382 and DoDI 5200.08, Security of DoD Installations and Resources and the DoD Physical Security Review Board (PSRB), 10 Dec 2005, both of which permit installation commanders to limit access to installations for security reasons.

1.8.3.3.1.2.3. Completion of the form is voluntary.

1.8.3.3.1.2.4. Agreement to provide a specimen of fingerprints.

1.8.3.3.1.2.5. Awareness of a list of “disqualifying factors.”

1.8.3.3.1.2.6. Consent and authorization for Security Forces to conduct background screening and to compare fingerprints against State and Federal criminal databases.

1.8.3.3.1.2.7. Knowing and willful false statements on the form can be punished by a fine, imprisonment, or both (10 U.S.C. 1001).

1.8.3.3.1.2.8. The consent form shall remain valid for 24 months after the end of this PWS.

1.8.3.3.2. The Contractor Personnel list and consent form(s) shall be submitted as follows:

1.8.3.3.2.1. 81 SFS/PASS & ID e-mail account: 81 sfs.pass.id@us.af.mil. Personnel list must be submitted IAW this PWS. The signed KAFB Form 299 must be submitted in person to the 81 SFS/PASS & ID office.

1.8.3.3.2.2. Refer questions regarding the Contractor Personnel list and KAFB Form 299 to 81 SFS/PASS & ID at 228-377-1845 or 228-377-3844.

1.8.3.4. Background Checks.

1.8.3.4.1. Upon receipt of the KAFB Form 299 with a copy of Driver’s License and Social Security card, a background check will be accomplished. Background checks will be categorized as favorable or unfavorable. Unfavorable background checks contain any one of the “disqualifying factors.” Any person with an unfavorable background check will be denied entry/access to the installation.

1.8.3.4.2. “Disqualifying factors” include:

1.8.3.4.2.1. Barred from entry/access to any military installation or facility.

1.8.3.4.2.2. Wanted by federal or civil law enforcement authorities.

1.8.3.4.2.3. Name appears on any federal agencies “watch list” or “hit list” for criminal behavior or terrorist activity.

1.8.3.4.2.4. Conviction of firearms or explosives violation within the past seven (7) years.

1.8.3.4.2.5. Incarcerated regardless of offense or violation.

1.8.3.4.2.6. Conviction of aggravated assault, armed robbery, felony drug possession, drug possession with intent to sell, or drug distribution within the past seven (7) years.

1.8.3.4.2.7. Conviction of espionage, sabotage, treason, terrorism, murder, sexual assault, rape, or child molestation.

1.8.3.4.2.8. Terrorist or terroristic threats or repetitive history of criminal history.

1.8.3.4.2.9. Currently serving parole or probation for a felony case.

1.8.3.4.2.10. U.S. citizenship, immigration status, or Social Security Account Number cannot be verified.

1.8.3.4.3. An unfavorable background check/denial may be appealed through the 81 SFS/PASS & ID. The appeal shall include a signed letter of rebuttal and any associated supporting documentation to the 81 SFS/PASS & ID.

1.8.3.4.4. Given a reasonable cause, condition, or reason, these requirements do not circumvent the installation/location commander’s unilateral authority to deny or withdraw any individual’s entry/access to an installation/location.

1.8.3.4.5. Badge and Fingerprint Schedule. 81 SFS/Pass & ID will notify the Contractor upon completion of background checks. Badging and fingerprinting shall be scheduled by contacting the Contractor by phone. Contractor Personnel shall report to the 81 SFS/Pass & ID with a photo ID issued by a federal/state organization (i.e. Driver’s License, State ID card, U.S. Passport, etc.). IAW the Real ID Act, Individuals will no longer be able to access Air Force installations with a state-issued identification card or driver's license from Minnesota, Missouri, Washington, or American Samoa beginning 15 Aug 2016. If no approved photo ID is shown, a badge will not be issued.

1.8.3.4.6. Change in Employee Entry/Access Status (Deletions).

1.8.3.4.6.1. No later than five (5) workdays after a change in status for Contractor Personnel requiring entry/access, the Contractor shall return identified badges to the 81 SFS/Pass & ID.

1.8.3.4.6.2. The Contractor shall notify the Contractor Personnel of their change in status for entry/access.

1.8.3.4.6.3. Unfavorable fingerprints shall constitute immediate deactivation of the issued badge(s) to the disqualified Contractor Personnel.

1.8.3.4.6.3.1. 81 SFS may confiscate badge(s) of the Contractor Personnel present on base at the time of the unfavorable result notification. 81 SFS may escort the Contractor Personnel from KAFB IAW Security Forces guidelines.

1.8.3.4.6.3.2. 81 SFS/Pass &ID shall notify Contractor of an unfavorable fingerprint result and request the Contractor to return the badge IAW this PWS (unless already confiscated).

1.8.3.4.6.4. Badge Loss/Replacement.

1.8.3.4.6.4.1. Contractor Personnel requiring a replacement badge shall contact the 81 SFS/Pass &ID at 228-377-3844 to schedule a badge appointment.

1.8.3.4.6.4.2. Lost badge(s) require a signed letter from the Contractor and Contractor Personnel that lost the badge requesting replacement of badge(s) due to loss or damage.

1.8.3.4.6.5. Contract Completion, Return of Badges. No later than five workdays after PWS completion, the Contractor shall return all badges to 81 SFS/Pass & ID. All badges are returned collectively by the Contractor, not incrementally/individually by the Contractor Personnel. The badge turn-in shall identify the PWS name.

1.9. RECORDS

1.9.1. The Contractor shall create, maintain, and provide Government-owned/Contractor-held records, regardless of media, in performance of this PWS IAW the following directives:

AFI 33-322, Records Management and Information Governance Program, 27 Jul 2021 Air Force Information Management System database (AFRIMS) (access through the Air Force Portal at https://www.my.af.mil/afrims/afrims/afrims/rims.cfm) Air Force Electronic Records Management Solution

1.9.2. The Contractor shall segregate the Government-owned records from the Contractor-owned records and identify all records required to be created by this PWS on the AFRIMS records inventory. The Contractor shall create records in electronic format (\\mahg-fs-106v). If received in paper format, scan the records and save to the ERM server \\mahg-fs-106v. The Contractor shall maintain the software and background data to retrieve official electronic Government records throughout the lifecycle of the records.

1.9.3. The Contractor maintains and disposes of records IAW the AF records disposition schedules.

1.9.4. Electronically Stored Information (ESI). The Contractor shall maintain Government owned electronic non-official records on the organizational shared network drive according to subjective categories (example: template, common, reference material, and working files). The Contractor shall grant the base records manager access to all files located on the organizational shared network drive. The Contractor shall maintain the official electronic records on the base designated shared network drive (\\mahg-fs-106v) IAW the Keesler AFB Records Management Plan and AFI 33-322, Chapter 4.

1.9.5. Upon completion of this contract, all Government-owned/Contractor-held records (regardless of media) received, created, maintained, or provided in the performance of this PWS shall be turned over to the Government. Background electronic data and records specified for delivery to the contracting agency must be accompanied by sufficient technical documentation and software to permit the Air Force to use the data. In the event of default or non-performance, the Government will have access to all records to ensure mission support is not interrupted.

1.9.6. Contractor-Owned Records. The Contractor shall maintain records that relate exclusively to the Contractor’s internal business or are of a general nature not specifically related the performance of work under this PWS separately from the Government-owned records.

1.9.7. Freedom of Information Act (FOIA) Program. The Contractor shall comply with the requirements of DoDM 5400.7_AFMAN 33-302, Freedom of Information Act Program, 27 Apr 2018. If the Contractor receives a FOIA request, the Contractor shall ensure it is delivered immediately to the base FOIA manager (81st Communications Squadron (81 CS)/SCOK) for processing. The FOIA manager will task a Government official who, as the authorized official, will make the decision on releasing Government records.

1.9.8. Privacy Act Program. The Contractor shall create, maintain, and destroy Privacy Act data IAW AFI 33-332, The Air Force Privacy and Civil Liberties Program, 10 Mar 2020, and Privacy Act systems of records notice(s) (http://dpcld.defense.gov/Privacy/SORNs.aspx). The Contractor shall not create or maintain a Privacy Act system of records prior to public notice. If the Contractor receives a Privacy Act request, the Contractor shall be responsible for searching for the records and providing those records to a Government official who, as the authorized official, will make the decision on releasing the Government record.

1.9.9. Functional Requests. A functional request is a written request for DoD records received from any person (including a member of the public), or a business that does not cite either the FOIA or Privacy Act. The Contractor shall be responsible for searching for the records and providing those records to a Government official who, as the authorized official, will make the decision on releasing the Government records.

1.9.10. For Controlled Unclassified Information (CUI). When creating paper documents containing sensitive information, add “Controlled Unclassified Information” at the top of the document and the following statement at the bottom: The information herein in Controlled Unclassified Information (CUI) which must be protected under the Freedom of Information Act of 1966 and Privacy Act of 1974, as amended. Unauthorized disclosure or misuse of PERSONAL INFORMATION may result in criminal and/or civil penalties. Shred documents containing sensitive information when the disposition has been met.

1.10. SECURITY

1.10.1. Security Clearance: National Agency Check with Written Inquiries (TIER 1). As a minimum, Contractor personnel shall successfully complete a Tier 1 before operating Government-furnished workstations that have access to AF automated information systems.

Requests for Contractor personnel hired at the beginning of this PWS shall be submitted to the Government not later than 45 workdays from this PWS start date, when possible. Requests for Contractor personnel hired subsequent to contract start date shall be submitted to the Government not later than 10 workdays from the Contractor personnel’s first duty day.

Contractor personnel receiving unfavorable Tier 1’s shall not be employed. The Government will submit requests for investigations, at no additional cost to the Contractor. Any personnel with access to classified material will be submitted by the Contractor’s Facility Security Officer (FSO) for a Secret security clearance. The Contractor shall comply with the requirements of DoDMAN 5200.02_DAFMAN 16-1405, Department of the Air Force Personnel Security Program, 31 Jul 2018.

1.10.2. Contractor personnel shall comply with the requirements of AFI 71-101, Volume 1, Criminal Investigations Program, 30 Jun 2019 and AFI 71-101, Volume 2, Protective Service Matters, 20 May 2019. These regulations require Contractor personnel to report any information or circumstances of which they are aware that may pose a threat to the security of DoD personnel, Contractor personnel, resources, and classified or unclassified Defense information to their immediate supervisor. The immediate supervisor of Contractor personnel shall brief on this requirement during initial on-base assignment and as required thereafter.

1.10.3. The Unit Security Manager will establish a relationship with the Contractor in the Defense Information System for Security (DISS) and forward the Contractor’s information to 81 TRW/IP to request Tier 1 initiation.

1.10.4. Security Monitoring. The Contractor shall comply with all security requirements.

Submit reports, classified if appropriate, of any information coming to their attention concerning any of their employees who have been cleared or are in the process of being cleared for access to classified information, which indicates that such access or determination may not be clearly consistent with the national interest. Reports shall be submitted to the Defense Industrial Security Clearance Office (DISCO) immediately upon notification of any adverse information, change in employee’s status, official investigation, or any other reason. In addition, a copy of this report shall be furnished to the COR(s) and 81 TRW Installation Commander (81 TRW/CC).

1.10.5. Listing of Employees. The Contractor shall maintain a current listing of all Contractor personnel. The list shall include Contractor personnel’s names, Social Security numbers, and level of security clearance. The list will be validated and signed by the Company Program Manager (CPM) or the FSO and provided to the CO, COR, Base Visual Information Manager (BVIM), 81 TRW/IP, Unit Security Manager, and FSO prior the contract start date. Updated listings shall be provided when a Contractor personnel’s status or information changes.

Documents will be marked as Controlled Unclassified Information (CUI) as a minimum.

1.11. PHYSICAL SECURITY

1.11.1. The Contractor shall safeguard all Government property, including controlled forms provided for Contractor use. At the close of each work period, Government equipment, facilities, and other valuable materials shall be secured.

1.11.2. Entry Procedures to Controlled/Restricted Areas. The Contractor shall implement local base procedures for entry to AF controlled/restricted areas where Contractor shall work.

1.12. OPERATIONAL SECURITY (OPSEC)

1.12.1. The unit will provide a copy of the 81 TRW OPSEC Plan, along with wing and unit CILs. OPSEC Training.

1.12.1.1. Contractor personnel shall complete unit OPSEC in-processing training provided by the 81 TRSS Unit OPSEC Coordinator within 30 calendar days of reporting for duty. Training must be documented on the DD Form 254 – Contract Security Classification Specification for classified contracts.

1.12.1.2. All Contractor personnel shall complete annual refresher OPSEC awareness training provided by the 81 TRSS Unit OPSEC Coordinator.

1.12.1.3. Disclosure of Information.

1.12.1.4. The Contractor shall not release to anyone outside the Contractor’s organization any unclassified information, regardless of medium (e.g., film, tape, document, etc.), pertaining to or execution of any part of this PWS or any program related to this PWS, unless:

1.12.1.5. The CO, 81 TRG/CC, or 81 TRSS Unit OPSEC Coordinator has given prior written approval; or the information is otherwise in the public domain before the date of release.

1.12.1.6. Requests for approval shall identify the specific information to be released, the medium to be used, and the purpose for the release. The Contractor shall submit the request to the CO, COR, 81 TRG/CC, or 81 TRSS Unit OPSEC Coordinator at least 45 days before the proposed date for release.

1.12.1.7. The Contractor agrees to include a similar requirement in each subcontract under this PWS. Subcontractors shall submit requests for authorization to release through the prime Contractor to the CO, 81 TRG/CC, or 81 TRSS Unit OPSEC Coordinator.

1.13. LEVEL I ANTI-TERRORISM (AT) AWARENESS TRAINING

1.13.1. IAW DFARS 252.204-7004, Antiterrorism Awareness Training for Contractors.

Contractors and their employees are required to complete the computer-based Level 1 Anti- Terrorism Awareness Training found at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf.

Training shall be completed within 30 days of acquiring access, and annually thereafter.

Contractor shall submit an initial and then annual report on completed training to the COR and

CO.

1.14. SAFETY

1.14.1. Obligations. Contractors shall comply with the Occupational Safety and Health Act (OSHA, Public Law 91-596) and the resulting standards, OSHA Standards 29 CFR 1910 and 1926. The detailed provisions of the act for accident prevention are directly applicable to all Contractor operations. Contractors shall comply with applicable DAFMAN 91-203, Air Force Occupational Safety and Health Standards, 24 March 2022. Prime Contractors are also responsible for ensuring any sub-contractors also adhere to OSHA Guidance. OSHA compliance officers visit Contractor worksites on the installation.

1.14.2. Responsibilities. Following is a list of responsibilities for Contracting, Contractor, and Wing Safety personnel.

1.14.2.1. Contractor Responsibilities.

1.14.2.1.1. Contractors are responsible for ensuring OSHA and Air Force safety requirements are followed.

1.14.2.1.2. Contractors must report all accidents involving Air Force people, property, or equipment damage, and any Contractor personnel injured in the performance of the Air Force contract to the CO.

1.14.2.1.3. Take immediate corrective action to comply with safety regulations if informed of a violation by the CO.

1.14.2.2. Contracting Officer (CO) Responsibilities.

1.14.2.2.1. Inform Contractor of non-compliance with safety regulations, which may cause injury to Air Force personnel or property.

1.14.2.2.2. Notify Wing Safety of any injuries or damage to AF property reported by the Contractor, in performance of an Air Force contract.

1.14.2.3. Wing Safety Responsibilities.

1.14.2.3.1. 81st Training Wing Safety Personnel will periodically monitor Contractor operations to ensure safety regulation compliance as it applies to Air Force personnel and equipment.

1.14.2.3.2. Wing Safety personnel are available to the CO for technical assistance on matters pertaining to accident prevention.

1.14.2.3.3. Notify the CO if a safety procedure or condition exists which requires correction by the Contractor.

1.14.3. Safety Rules. Contractors shall pay particular attention to the following safety rules and ensure strict compliance while on the installation.

1.14.3.1. General Safety Rules While on the Installation.

1.14.3.1.1. Traffic Rules While on the Installation. All drivers, mobile equipment, and vehicles must comply with applicable federal, state, and local laws.

1.14.3.1.2. Seat belts are mandatory for all passengers as well as drivers.

1.14.3.1.3. An approved bicycle helmet is required to be properly worn while riding bicycles on the installation.

1.14.3.1.4. Drive the speed limit:

1.14.3.1.4.1. Base proper speed limit is 25 mph or as posted.

1.14.3.1.4.2. Housing area speed limit is 15 mph.

1.14.3.1.4.3. Parking lot speed limit is 5 mph.

1.14.3.1.5. Distracted driving: Vehicle operators on Keesler Air Force Base and operators of government-owned vehicles whether on or off the installation will not use cell phones or other portable electronic devices for any device function unless the vehicle is safely parked or unless the driver uses a hands-free device that does not require touching the cell phone or other portable electronic device. Note that using the speakerphone function of a cell phone while holding the device is not considered "hands-free".

1.14.3.1.6. Park in designated areas and IAW Keesler AFB Instruction (KAFBI) 31-218, Installation Traffic Code.

1.14.3.1.7. Upon encountering troop formations on the installation:

1.14.3.1.7.1. Vehicles must stop when approaching an active marching formation or closer than 50 ft.

1.14.3.1.7.2. It is unlawful to pass a marching formation.

1.15. SMOKING IN AETC FACILITIES

1.15.1. Contractors are advised that the Commander has placed restrictions on the smoking of tobacco products in AETC facilities. AFI 48-104, Tobacco Free Living, 10 Jul 2019, outline the procedures used by the commander to control smoking in our facilities. Contractors and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated tobacco use areas.

1.16. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

1.16.1. All contractor personnel shall complete environmental management system (EMS) awareness training prior to commencement of any activities. Training is available through the air force advanced distributed learning service (ADLS), the environmental awareness course hub (TEACH), or through the environmental office (KBOS/CEV).

1.17. HAZARDOUS MATERIALS

1.17.1. In the event that hazardous materials will be used in the execution of this contract, the Contractor shall be required to obtain authorization from the Installation Hazardous Materials Management Program before ordering or purchasing the hazardous product IAW AFMAN 32- 7002, Environmental Compliance and Pollution Prevention, 3 Feb 2020. This authorization process may take up to two weeks, which should be considered in the performance period of this contract.

1.18. CONTRACTOR MANPOWER REPORTING

1.18.1. The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) for performance of services under this PWS via a secure data collection site. The Contractor is required to completely fill in all required data fields at www.sam.gov. Reporting inputs will be for all labor executed during the performance for each Government fiscal year (FY) which runs 1 October through 30 September. While inputs may be reported at any time during the FY, all data shall be reported no later than 31 October of each calendar year.

1.19. PROFESSIONAL RELATIONSHIPS AND CONDUCT

1.19.1. Contractors shall comply with the provisions of AFI 36-2909, Air Force Professional Relationships and Conduct, 13 Nov 2019 and the AETC supplement to AFI 36-2909, and shall take immediate action to resolve violations of the prohibition on unprofessional relationships.

1.19.2. Unprofessional relationships include relationships involving recruiters, instructors, staff, applicants, recruits, trainees, cadets, students (to include international military students), and Airmen who participate in the Recruiter Assistance Program (RAP). Whether pursued on-duty or off-duty, relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests. Unprofessional relationships may include relationships between officers; between enlisted members; between officers and enlisted members; between recruiters and recruits, applicants, or RAP participants; between RAP participants and recruits or applicants; and between military personnel and civilian employees or contractor personnel.

2. SERVICES SUMMARY (SS)

2.1. SERVICES SUMMARY FOR TEST CENTER ADMINISTRATOR

PERFORMANCE OBJECTIVES PWS Para

PERFORMANCE

THRESHOLD

1. The Contractor shall provide Test Center administrators who will provide daily administrative and technical support in accordance with Pearson VUE policy on “Becoming a Pearson VUE Certified Administrator” to oversee and manage the Test Center.

1.4.1. 95% Compliance

2. Student testing pass/fail report. 1.4.3.4.1. 95% Compliance

3. Out of cycle testing report. 1.4.3.4.2. 95% Compliance

4. The Contractor shall maintain a visible testing schedule on Government furnished white board identifying dates the testing center will be used.

1.4.3.5. 100% Compliance

5. Contractors shall be in their designated work areas and available for work at appointed times.

1.7.4.

No more than 2 instances of tardiness or unexcused absences in one quarter

3. GOVERNMENT FURNISHINGS

3.1. DESCRIPTION

3.1.1. The Government will provide the limited facilities, equipment, materials, and services listed here. Specific responsibilities are detailed in this section.

3.2. FACILITIES

3.2.1. The Government will furnish or make available appropriate workspace on KAFB, MS.

The Government retains the authority to modify or realign facilities and space provided to the Contractor based on current or future AF guidelines for space utilization, mission requirements, and personnel requirements of the Contractor as necessary.

3.3. AUTOMATED DATA PROCESSING EQUIPMENT (ADPE)

3.3.1. The Government will grant access to ADPE, and training required for mission accomplishment.

3.3.1.1. The Contractor shall use ADPE for controlling and tracking data and information, as well as any other duties related to this PWS.

3.3.1.2. When required, the Government will provide laptops to enable the Contractor to conduct activities associated with this PWS offsite or at alternate locations.

3.3.1.3. The Contractor shall not use Government furnished ADPE for non-contractual related purposes.

3.3.1.4. The Contractor shall comply with all computer system security procedures required by the Government.

3.4. ADMINISTRATIVE SUPPLIES AND DUTY RELATED ITEMS

3.4.1. Office/testing supplies

3.4.2. Office automation software

3.4.3. Telephone (long distance access)

3.5. COMPUTER SECURITY

3.5.1. Contractor personnel shall be required to complete testing IAW AFI 17-130, Cybersecurity Program Management, 12 Feb 2020, any updated or supplements to the policies and directives that address or state the requirements, and satisfy any other local requirements set forth by the 81st CS or other Government agencies prior to being allowed access to Government computers.

3.5.2. The Contractor shall maintain computer systems security integrity IAW AFMAN 17-1301, Computer Security (COMPUSEC), 11 Feb 2020.

3.6. LOCAL AREA NETWORK ACCESS (LAN)

3.6.1. IAW AFI 17-130, Cybersecurity Program Management, 12 Feb 2020, Contractor personnel using unclassified automated information systems that have access to sensitive information must possess, at a minimum, a National Agency Check (NAC) or Entrance National Agency Check IAW DoDMAN 5200.02_DAFMAN 16-1405, Department of Air Force Personnel Security Program, 31 Jul 2018, and any updates or supplements to the policies and directives that address or state the requirements.

3.7. ORIENTATION

3.7.1. Initial familiarization/orientation will be provided by the 336th TRS Training Manager.

Standard Operational Procedures (SOP) will be available to the Contractor at the place of performance.

4. APPENDICES

A. Acronyms B. Instructions and Manuals

APPENDIX A: ACRONYMS

Acronym Expanded

AFSC Air Force Specialty Code CSA Client Support Activity CAC Common Access Card CPM Company Program Manager CWS Compressed Work Schedule CO Contracting Officer COR Contracting Officer Representative CUI Controlled Unclassified Information DISCO Defense Industrial Security Clearance Office DISS Defense Information System for Security DoD Department of Defense FSO Facility Security Officer FAR Federal Acquisition Regulation FOIA Freedom of Information Act IAW In Accordance With OSHA Occupational Safety and Health Act

PWS Performance Work Statement POP Period of Performance RAP Recruiter Assistance Program SSN Social Security Number

APPENDIX B: INSTRUCTIONS AND MANUALS

18 U.S.C. § 1382, Entering military, naval, or Coast Guard property 18 U.S.C. § 1001, False Statements, Concealment FAR 52.222-3, Convict Labor OSHA Standards 29 CFR 1910 OSHA Standards 29 CFR 1926 OSHA, Public Law 91-596 DFARS 252.204-7004, Antiterrorism Awareness Training for Contractors DoDI 5200.08, Security of DoD Installations and Resources and the DoD Physical Security Review Board (PSRB) DoDM 5200.02_DAFMAN 16-1405, Department of Air Force Personnel Security Program DoDM 5400.7_AFMAN 33-302, Freedom of Information Act Program DAFMAN 91-203, Air Force Occupational Safety and Health Standards AFI 17-130, Cybersecurity Program Management AFI 33-322, Records Management and Information Governance Program AFI 33-332, The Air Force Privacy and Civil Liberties Program AFI 36-2909, Air Force Professional Relationships and Conduct AFI 48-104, Tobacco Free Living AFI 71-101, Volume 1, Criminal Investigations Program AFI 71-101, Volume 2, Protective Service Matters AFMAN 31-101V1, Integrated Defense (ID) Planning AFMAN 17-1301, Computer Security (COMPUSEC) AFMAN 32-7002, Environmental Compliance and Pollution Prevention KAFBI 31-218, Installation Traffic Code

ATTACHMENT

Attachment- Pearson VUE Policies