Attachment 1 PWS - Spacesaver.pdf

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Space Saver Shelving Maintenance / Repair Service
Solicitation number
W912D0-26-Q-A007
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This is a Performance Work Statement (PWS) for Spacesaver shelving preventive maintenance and repair services at Bassett Army Community Hospital, Fort Wainwright, Alaska. The contract is a non-personal services, firm fixed-price agreement with a period of performance from FY26 through FY31, including four optional years. Services will be provided on-site at the Medical Supply Warehouse, Building 3567, Neely Road, Fort Wainwright, Alaska.

The contractor must provide a fully qualified technician to perform preventive maintenance services including a 17-point inspection, adjustments, lubrication, face panel cleaning, unlimited service calls with 48-hour response time, and unlimited replacement of worn and broken parts. All services shall be performed in accordance with manufacturer specifications, with the contractor furnishing all materials, equipment, labor, supervision, training, transportation, schematics, maintenance manuals, and test equipment. On-site services and telephonic technical support are available during normal duty hours (8:00 AM to 4:00 PM Alaska time, Monday through Friday, excluding federal holidays), with emergency repair response within 48 hours on an as-needed basis. The contractor must provide a verbal report to the Contracting Officer's Representative (COR), Warehouse Supervisor, or designated government representative prior to departure from the site, and a typed detailed, itemized service report upon completion of services. Acceptable performance allows 5% deviation per service for preventive and repair services, with 0% deviation allowable for verbal reports, written service reports, and technician equipment availability. The contractor is responsible for quality control and must comply with all security requirements, including AT Level I training, iWATCH training, identification badges, background checks, and Army Training Certification Tracking System registration. Contractor labor hours must be reported via the eCMRA website no later than October 31 of each calendar year, and payment requests must be submitted electronically through the Wide Area Workflow (WAWF) system.

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PERFORMANCE WORK STATEMENT

(SPACESAVER SHELVING PREVENTIVE MAINTENANCE SERVICES / REPAIR SERVICES

FOR BASSETT ARMY COMMUNITY HOSPITAL, FT WAINWRIGHT, AK)

PART 1

GENERAL INORMATION

1. General. This is a non-personal services contract to provide (Spacesaver shelving preventive maintenance services / repair services for Bassett Army Community Hospital, Medical Supply Warehouse, BLDG 3567, Ft.

Wainwright, AK). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Background. Proper preventive maintenance is essential to the continued performance of the Spacesaver Shelving unit within Medical Supply Warehouse. Malfunction of the Spacesaver Shelving Unit would greatly impair, disrupt or potentially halt the work performance and issuance of medical supplies for patient care.

1.2. Description of Services/Tasks. All services shall be performed in accordance with the manufacturer’s specifications. The Contractor shall furnish all materials, equipment, management, labor, supervision, training, and transportation (except as specified herein as Government furnished) to provide complete for Bassett Army Community Hospital, Ft Wainwright, AK.

1.2.1 The contractor shall provide a fully qualified technician to perform necessary preventive maintenance services to include the following, (1) 17-Point inspection, (2) Adjustments, as necessary, (3) Lubrication of system, (4) Wipe down of all face panels, (5) Unlimited Service calls w/48 hour response time (travel and labor included), (6) Unlimited replacement of worn and broken parts. The Contractor shall provide their own schematics, maintenance, and technical manuals to perform all services required under this contract. The Contractor also shall provide all required test equipment needed to perform services at the Medical Supply Warehouse, BLDG 3567 Neely Road Fort Wainwright, Alaska.

1.2.2 On-site services and Telephonic technical support shall be provided during normal duty hours, 8:00 AM through 4:00 PM Alaska time, Monday through Friday, excluding Federal holidays.

1.3 Deliverable. The contractor’s technician shall, upon completion of each service prior to departure from the Medical Supply Warehouse provide the COR, Warehouse Supervisor or designated government representative with at a minimum a verbal report indicating worked performed and status of equipment. A typed detailed, itemized service report may be faxed (907) 361-4862 or emailed.

1.4. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government in accordance with (IAW) the terms and conditions contained in

Federal Acquisition Regulation (FAR) 52.246-1 entitled, “Contractor Inspection Requirements” and applicable sub-clauses pertaining to quality control. All necessary measures taken by the Contractor to assure that the

Quality of an end product or service shall meet contract requirements.

1.4.1. Quality Assurance. The Government shall evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed IAW the requirements of the PWS of this contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s) as illustrated within the PWS and Performance Requirements Summary (PRS).

1.5. Contracting Officer Representative (COR). The COR monitors all technical aspects of the contract and assists in contract administration.

1.6. Period of Performance. The Period of Performance under this contract will be from FY26 through FY31, with (4) Options years to be utilized if it is within the Government’s best interest to continue.

1.6.1. Place of Performance. Services will be performed on site at Bassett Army Community Hospital, Medical Supply Warehouse, BLDG 3567 Neely Road, Fort Wainwright, Alaska. Services will be provided on a preventative maintenance schedule selected by contractor and agreed upon by the Government Representative. Services will also be provided on an as needed base for emergency repairs, 48 hour response.

The contractor will be contacted by a designated Point of Contact to arrange Date and Time of services to be rendered.

1.6.2. Hours of Operation. The Contractor is responsible for providing performance/service on an as needed basis/on call basis between the hours 8:00 AM and 4:00 PM, Monday-Friday except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.2.1. Federal Government Holidays.

a. New Years Day 1st day of January Martin Luther King Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.7. Type of Contract. This will be a Firm Fixed priced contract. The Government will award a Services Contract by the Contracting Office.

1.8. Security.

1.8.1. Security Requirements Security Requirements. The contractor’s technician shall physically sign in and out of the Medical Supply Warehouse Service Desk during the hours of 7:30 a.m. and 4:30 p.m., when entering and departing the warehouse.

1.8.2. Identification of Contractor Employees. The Contractor (to include Subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include Subcontractors) employees shall wear the ID Badge in a conspicuous place.

1.8.3 AT Level I Training. This standard language is for contractor employees with an area of performance within as Army controlled installation, facility or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil

1.8.4 Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.8.5 For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.8.6 iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within calendar days of contract award and within calendar days of new employees commencing performance with the results reported to the COR NLT calendar days after contract award.

1.8.7 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

http://jko.jten.mil/

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms.

2.1. Definitions. Federal Acquisition Regulation (FAR), Dictionary of US Army Terms, AR 310-25 and Authorized Abbreviations and Brevity Code, AR 310-50, are the references for definitions and acronyms not listed below.

2.1.1. Contract Specialist. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.3. Contracting Officer. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Quality Assurance. The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.6. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.7. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Responsibilities. The government shall not provide equipment, and/or materials to the contractor for contract performance.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities.

4.1. Contractor Furnished Items. Everything included in this paragraph and its subparagraphs is basic to the contract and should be included in the contract price.

4.1.1. The Contractor shall provide all labor, supervision, transportation, vehicles, supplies, equipment, materials, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials. The Contractor shall provide schematics, maintenance, test equipment and technical manuals to perform all services along with any necessary repair parts to meet the requirements of this PWS.

PART 5

CONTRACTOR MANPOWER REPORTING (CMR)

5. The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Army via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

5.1 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website”.

PART 6

METHOD OF PAYMENT

6. Electronic Submission of Payment Request Contractor shall submit payment requests using the Wide Area Workflow (WAWF) method to electronically process vendor requests for payment. This application allows DOD vendors to submit and track Invoices and Receipt/Acceptance documents electronically. Questions concerning payments should be directed to the Defense Finance and Accounting Service (DFAS-INDY VP GFEBS (HQ0490), 8899 E56th Street, Indianapolis IN 46249-3800. TEL: 801 605-7095

Attachment 1:

Performance Requirements Summary

Performance Objective Standard Acceptable

Performance Level Incentive/ disincentive

1. Provide Preventative and Repair Services IAW PWS Para 1.2.

The objective is to minimize equipment downtime through preventative maintenance

5% Deviation allowable per service

Contractor compliance will be tallied for CPAR http://www.ecmra.mil/ http://www.ecmra.mil/ within BLDG 3567 Neely Road, Bassett Army Community Hospital, FWA reporting periods and the results of the data will be used to substantiate objective ratings of Contractor performance.

Trends of less than acceptable performance could result in reductions in monthly payments at the discretion of the Contracting Officer.

Verbal report provided to COR, Warehouse Supervisor or designated representative prior to departure from site.

0% Deviation allowable per request

Typed detailed, itemized service report will be delivered to the COR upon completion of services.

0% Deviation allowable per request

Technician will have all necessary equipment (I.e. tools, replacement parts) on hand, if foreseeable, to complete services prior to departure from site.

0% Deviation allowable per request

(Spacesaver shelving preventive maintenance services / repair services
FOR BASSETT ARMY COMMUNITY HOSPITAL, FT WAINWRIGHT, AK)
Attachment 1:
Performance Requirements Summary

File details come from the government source that posted it. Updated .