Attachment 1 - PWS SOW Mission Planner.docx

Performance Work Statement (PWS)

For

United States Air Forces in Europe (USAFE)

Operations Management Support Services 352d Special Operations Wing (352 SOW)

29 July 2024

1 DESCRIPTION OF SERVICES

1.1 Background

This PWS is in support of the 352d Special Operations Wing (352 SOW) located at RAF Mildenhall, Suffolk, United Kingdom. The 352 SOW is the United States European Command’s (USEUCOMs) air component for special operations. Under the operational control of the Commander, Special Operations Command Europe (COMSOCEUR), the 352 SOW conducts infiltration, exfiltration, and resupply Special Operations Forces in denied territory under night, adverse weather conditions in support of: counter-terrorism operations, direct action, special reconnaissance, counter-proliferation, unconventional warfare, military information support operations, and personnel recovery.

The services under this PWS include support for:

1.1.1 Current Operations Scheduling

1.1.2 Future Operations Planning

1.2 Scope

The purpose of this PWS is to provide operational planning, technical, and analytical services to support and improve policy development, decision making, management, administration, and systems operation to support the 352 SOW. The contractor shall provide current and future planning in operations, scheduling, and training support services at the Wing and Group, and to provide services to four (4) squadrons during all working hours in support of 352 SOW mission requirements.

1.3 Specific Support Services

Provide current and future operations support to coordinate and schedule wing operations, activities, and investments to organize, train, and equip; ensuring the wing tackles Higher Headquarters Lines of Efforts, priorities, and taskings in the defense of the United States and its Allies.

1.3.1 Task 1 – Current Operations Scheduling (7 SOS and 67 SOS)

1.3.1.1 Current operations scheduling is primarily responsible for the coordination and scheduling of unit training and operational activities in the zero to thirty days out timeframe with higher emphasis placed on the zero to fourteen day period.

1.3.1.2 Specific tasks required for the successful completion of current operations scheduling include:

1.3.1.2.1 The contractor shall have a minimum of 3 years of experience in the past 10 years with all facets of Microsoft Office (predominantly Excel, Word, and PowerPoint). In addition, contractor personnel shall possess basic computer skills and the capability of learning new software.

1.3.1.2.2 The understanding of, and the successful operation of unit specific scheduling program software as mandated by The Air Force and AFSOC. Examples of current scheduling software utilized are Patriot Excalibur (PEX) and Skedify.

1.3.1.2.3 Building unit scheduling products per unit operational instructions on the battle rhythm set within.

1.3.1.2.4 The contractor shall require minimum guidance/oversight in daily duties and have the ability to provide recommendations in the decision-making process in support of the work performed. Assist in program goals, policies, procedures, and work plans dealing with the development of operations.

1.3.1.2.5 Conduct current and future range/airspace scheduling, flying mission tracking, scheduling, and related training support for approximately 100 – 200 personnel in each squadron. Track daily flying operations/special tactics operations.

1.3.1.2.6 Conduct ongoing scheduling and de-confliction of currencies, qualifications, upgrades and training rides. Must be able to de-conflict unit member commitments and adjust schedule on a routine basis based on changes to the mission and personnel availability.

1.3.1.2.7 Coordinate scheduling and training requirements with Current Operations and Training shops to ensure aircrew/special tactics currency and qualifications.

1.3.1.2.8 Monitor post-mission reports and deployed status reports, updates flying hour program tracking products.

1.3.1.2.9 Attends battle rhythm scheduling events within the unit.

1.3.1.2.10 Receives and schedules support requests.

1.3.1.2.11 Submits requests to external agencies, including but not limited to quiet hour waivers, airfield management requests (I.e. eSSS), 2407s, crash fire rescue support, and tanker/receiver refueling requests.

1.3.2 Task 2 – Future Operations Planning

1.3.2.1 Future Operations Planning is responsible for the coordination and scheduling of unit training and operational activities primarily beyond thirty days with emphasis on coordination with external agencies including other DoD agencies, as well as foreign and allied military and civil organizations.

1.3.2.2 Specific tasks required for the successful completion of future operations planning include:

1.3.2.2.1 The contractor shall have a minimum of 3 years of experience in the past 10 years with all facets of Microsoft Office (predominantly Excel, Word and PowerPoint). In addition, contractor personnel shall possess basic computer skills and the capability of learning new software.

1.3.2.2.2 The understanding of, and the successful operation of unit specific scheduling program software as mandated by the Air Force and AFSOC. Examples of current scheduling software are Patriot Excalibur and Skedify.

1.3.2.2.3 The contractor shall require minimum guidance/oversight in daily duties and have the ability to provide recommendations in the decision-making process in support of the work performed. Assist in program goals, policies, procedures, and work plans dealing with the development of operations

1.3.2.2.4 Monitor the planned closures of airfields, airspace, ranges and training locations on a long-range planning/coordinating calendar.

1.3.2.2.5 Will maintain an up to date tracking system for airspace, airfield and range requests up to a full Fiscal Year.

1.3.2.2.6 Will gain access to required programs and websites to monitor the status of administrative tasks required by Special Operations Command-Europe (SOCEUR), through the Operations, Activities, and Investments Management System (OAIMS).

1.3.2.2.7 The contractor will gain access to and monitor the dates, times and locations of pre-deployment briefings required for approval prior to mission execution.

1.3.2.2.8 The contractor will gain the required clearances and approvals in order to coordinate with the use airspace and training locations with host-nation controlling organizations.

1.3.2.2.9 Will monitor the status of post-mission products required by SOCEUR and submitted through OAIMS. These products include After Action Reports (AARs), Lessons Learned, and key tasks that were completed or not completed during the operation, exercise, or training event.

1.3.2.2.10 Report unit readiness and mobility status IAW headquarters battle rhythm and requirements.

1.3.2.2.11 Submit and monitor requests for personnel and country clearances.

1.3.2.2.12 Produce and monitor concepts of operations products IAW SOCEUR/352 SOW directives.

1.4 Deliverables

Lay out each deliverable in table format.

A002

A003

A004

A0005

2 SERVICES SUMMARY

The Services Summary (SS) is provided as a toll for identifying major requirements of the contract, where they can be found in the PWS and the performance standard that must be attained.

Weekly Operational Schedule

1.3.1.2.3.

1.3.1.2.5.

1.3.1.2.6.

1.3.1.2.7.

Deliverable shall be produced using prescribed formats, software tools and software versions as approved by the Government. All deliverables shall meet professional standards and the requirements set forth in contractual documentation. 95% compliance rate is acceptable.

1.3.2.2.1 Contractor personnel must maintain minimum education and certification requirements outlined in the contract, 100% of the time.

3 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Provided Facilities

The Government will provide the contractor with facilities to include office space to conduct classified and unclassified work.

3.1.1 Government Furnished Training

Any government required training will be computer based and provided by the government free of cost.

3.1.2 Logistical Support

Individual logistical support is provided under this contract in accordance with Federal Acquisition Regulation (FAR) 25.802, Defense Federal Acquisition Regulation Supplement (DFARS) 225.802, and the policies and procedures of DoD 4525.6-M and US Air Force Instruction (AFI) 36-3026. Policies and procedures are subject to change. Examples of support are: DoD Directives Division (DD) Form 1173 – Uniformed Services Identification and Privilege Card; Commissary (including rationed items); Armed Forces Recreation Facilities; Local Morale/Welfare Recreation Services; Military Postal Service (APO/FPO); Officer or NCO/EM Clubs; Privately-Owned Vehicle (POV) license; purchase of Petroleum, Oil and Lubricants (POL); Transient Billets or Visiting Officers Quarters (VOQ) on space-available and reimbursable basis when travel is performed on Official US Government Orders; Billeting in deployed areas is on a space-required basis (non-reimbursable); Messing Facilities at deployed sites only; Department of Defense Dependent Schools on a space available and tuition paying basis; Medical services on a reimbursable basis; and Dental care only for emergency conditions on a reimbursable basis.

3.2 Security Documentation

The details of any and all security documentation maintained and developed under this contract will become and remain the property of the government.

3.2 Base Access

3.2.1 Base Pass Requirements

The contractor is required to submit a roster of all employees who will require access to the installation within 5 days of issuance of an agreement/award. The roster will include the full name, current address, date of birth of all contract personnel that will require access. Additionally, individuals must submit their United States Social Security Number (SSN) passport number or two other documents (i.e. driver’s license and national insurance number) with corresponding issue and expiration dates. Please note that unescorted base passes take an estimated 90 calendars days to process.

3.2.2 Clearances

All personnel performing duties under this contract are require carry secret clearances. Some tasks may require personnel to have a Top-Secret (TSSCI) clearance. See section 5, security requirements.

3.2.3 Host Agency Check (HAC) Vetting

All local national contractor employees must undergo Host Agency Check (HAC) vetting prior to access to RAF installations. All employee information shall be relayed to the requiring activities’ HAC manager for processing. Required documents will be distributed with agreement/award and shall be completed and returned to the HAC Manager/COR assigned (located in the transmittal document) within five (5) days. Documents include but are not limited to NAC Cover Sheet; AF Form 2583, Request for Personnel Security Action; USAFE IMT 19, Residency Check for Employment with the United States Air Forces in Europe; Basic Check Verification Record (BCVR); and Ministry of Defense Liaison Office (MODLO) Proforma Packet for Security Clearance. If MODLO Proforma Packet is required (for foreign nationals), contractor personnel will receive an online application link via the personal email address provided. Contractor employees are required to complete online application for background check within five (5) calendar days of receipt. If contractor employees do not receive the email within seven (7) days, they shall notify the HAC manager. During processing of background check, Defense Vetting Agency (DVA) may contact the employee via email, phone or post to request further information. DVA may take up to eight (8) weeks to process so employees are responsible to be proactive in checking personal emails (to include junk mail). Approved security clearance is valid for five (5) years. The Government will not accept any employee with a federal conviction (or host nation equivalent) in their background check. Contractor employees that are U.S. citizens will complete all required documents except MODLO Proforma Packet. Security clearance will be processed with requiring activity’s Security Manager.

3.2.3.1 Required Documents

All paperwork shall be submitted to the COR/MPAS (formerly TA). New employees should submit a Letter of Identification (LOI) and DD Form 1172-2. Information from 1172-2 will be forwarded to the Security Manager for processing in Defense Information System for Security (DISS). COR/MPAS will approve and sign 1172-2 once all clearance(s) and date(s) are verified. A new account will then be set up in MP ICAM (formerly TASS) for the employee. Once complete, the employee should take signed form to be proceed by MPF/DEERS Office to obtain CAC Card.

3.2.3.2 Escort Privileges

Project Superintendent and Portfolio Manager, at a minimum, shall obtain escort privileges to escort subcontractors required to access project sites.

3.2.3.3 Base Passes Return.

The contractor is ultimately responsible to return all employee base passes to the CO, COR, or HAC manager if employees are terminated or no longer employed for this agreement. If base pass cannot be returned, the Contractor must report the First and Last Name, Date of Birth, and the reason they are no longer employed to the CO, COR, or HAC manager within three (3) calendar days of termination or absence of leave.

4 GENERAL INFORMATION

4.1 Key Personnel.

The following personnel are considered key personnel by the government: The contractor shall provide a Lead planner who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

4.1.1 Personnel Replacement

Once a contractor knows that an employee is leaving and will no longer support a task, the Contractor shall provide written documentation to the CO and COR within three (3) business days of the employee advising the Contractor of his/her intent to leave. This written notification shall include the date and time the position will be vacant, anticipated replacement date, and what actions the Contractor will take to ensure continue task completion. When vacancies occur, the Contractor shall provide a qualified replacement within 30 calendar days of the vacancy. The contractor shall ensure that any personnel replacements meet or exceed the established minimum qualifications and security clearance of the position.

4.2 Phase In (Transition) Period.

The contractor shall not exceed 60 calendar days to prepare and become fully operational to assume complete contract responsibility after award. The Contractor shall accomplish such tasks as hiring and training personnel, becoming familiar with work sites, meeting with Government staff members, and transitioning with outgoing Contractor during the Phase-In Period.

4.3 Phase Out (Transition) Period.

To minimize any decrease in productivity and to prevent possible negative impacts from a transition, the contractor is required to cooperate in the process and provide any information for resources required for a smooth transition.

4.4 Period of Performance

The period of performance will consist of a twelve (12) month base period and four (4) option years in accordance with FAR 17.2. Additionally, there will be a six (6) month option to extend in accordance with FAR 52.217-8.

4.5 Place of Performance

The contractor will primarily work at the 7th Special Operations Squadron (SOS), 67th SOS, 321st Special Tactics Squadron (STS) and the 352d Strategic Competition Cell. Each of these squadrons are located on RAF Mildenhall and are under the command of the 352 SOW.

4.6 Hours of Work

The Government standard work hours under this contract are Monday through Friday except US Federal Holidays. Workers typically work eight (8) hours per day, 40 hours per week. With supervisor approval and IAW mission requirements, contractor employees will be given the flexibility to complete their 8-hour workday between the hours of 0600 and 1800. Core hours of work are from 0730 to 1630 daily with a one-hour lunch. All personnel are expected to be available during core hours. The contractor may be required to work on weekends and or Federal holidays in conjunction with required temporary duty travel.

The existence of emergency situations, contingency operations, special events, exercise participation, severe weather or any other similar circumstance may require Contractor employees to operate on a modified work schedule (>8 hours per day and/or 40 hours per week), including weekends and legal holidays. Contractor employees may be required to work extended or curtailed hours, depending on events and conditions. Comment by IDLEMAN, JULIE A GS-13 USAF USAFE 48 CONS/PKB: This was in the old. Does it still apply? Comment by TIDWELL, CHRISTOFFER J Lt Col USAF AFSOC 352 SOW/A3 Director: Yes. Comment by ODOM, TRAVIS B CIV USAF AFSOC 352 SOW/A3T - QAS/COR/TASM: Yes

4.6.1 Continuity of Operations.

The contractor shall ensure continuity of operations during periods of personnel turnover and long-term absences. Long-term absences are considered those longer than two weeks duration.

4.6.2 Holidays.

U.S. Federal holidays. The contractor will not be required to work the following United States federal holidays, New Years’ Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day.

4.7 Mission Essential.

All elements of this PWS are Mission Essential.

Performance of Services During Crises Declared by the National Command Authority or Overseas Combatant Commander: (Identify services determined to be essential for performance during crisis according to DoDI 3020.37. Specify hours of operation required and the procedures to notify the contractor.) Access to the installation during various FPCONs. Contractors will be assigned a mission essential designation IAW requirements contained in AFMAN 31-113 USAFESUM-O 3Mar17 FPCON References and AFMAN 31-3113 USAFESUP-O 3Mar17 Attachment 15 USAFE Access Control Requirements. Only the installation commander or the unit commander requesting contract support will assign the mission essential designation.

4.7.1 In accordance with DFARS 252.237-7024, the offeror shall provide with its offer a written plan describing how it will continue to perform the essential contractor services listed in, Mission Essential Contractor Memo, under this PWS dated 29 July 2024, during period of crisis. The offeror shall –

4.7.1.1.1 Identify provisions made for the acquisition of essential personnel and resources, if necessary, for continuity of operations for up to 30 days or until normal operations can be resumed;

4.7.1.1.2 Address in the plan at a minimum –

4.7.1.1.2.1 Challenges associated with maintaining essential contractor services during an extended event, such as pandemic that occurs in repeated waves;

4.7.1.1.2.2 The time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site;

4.7.1.1.2.3 The components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home;

4.7.1.1.2.4 Any established alert and notification procedures for mobilizing identified “essential contractor service” personnel; and

4.7.1.1.2.5 The approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis.

4.7.1.2 The Mission Essential Contractor Services listed under Attachment A, as determined by the 352 SOW Deputy Commander must be performed under all circumstances in order to maintain continuity of operations.

5 Security Requirements Facility Security Clearance. The contractor must have a valid Facility Security Clearance granted by the Defense Security Service (http://www.dss.mil). The contractor must comply with DoDD 5220.22R, DoD Industrial Security Program, to determine eligibility for access to classified information for work performed under this PWS herein. Contractor shall have the appropriate Facility Clearance in accordance with DOD National Industrial Security Program (NISPOM) 5220.22R at the time of contract award and prior to performing work on any classified Government systems or products. DD Form 254 Department of Defense Contract Security Classification Specification provides security classification guidance to the contractor. The contractor shall comply with applicable DOD/Air Force security regulations when handling classified material.

5.1.1 Clearances

The contractor employee(s) responsible for administering classified TCF exams and conducting unit SAVs, shall possess a Secret Clearance in accordance with DoDD 5200.2, DoD Personnel Security Program and AFI 31-501, Personnel Security Program Management.

5.1.2 SECRET Clearance.

All personnel assigned to this task shall be a United States citizen and shall possess a minimum of a SECRET Security Clearance granted by DOD and their parent contractor facility shall also have the appropriate Facility Clearance in accordance with DOD National Industrial Security Program (NISPOM) 5220.22R at the time of contract award and prior to performing work on any classified Government systems or products. DD Form 254 Department of Defense Contract Security Classification Specification provides security classification guidance to the contractor. The contractor shall comply with applicable DOD/Air Force security regulations when handling classified material.

5.1.3 Badges.

The contractor is required to provide identification badges for their employees. All contractor personnel shall wear these badges while on duty on the government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as contractor. Size, color, style, etc. are to be mutually agreed to by contractor and government. The contractor’s identification badge will not be used as an entry requirement for installation entry or into any government designated controlled or restricted area.

5.1.4 Property Protection.

Property protection for facility where the contractors’ primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, The Air Force Installation Security Program and command/local directives. The contractor shall safeguard all government-owned equipment and materials in his/her possession or use.

5.1.5 Safeguarding Classified or Unclassified Information.

The contractor shall meet Air Force standards for storing, processing, and handling classified information and systems. Additionally, all resources (e.g. maps, publication/instructions, photos) provided by the government to assist the contractor in the performance of their contract will be surrendered upon termination of employment or the end of the contract performance period.

5.1.6 Non-Disclosure Agreements.

To safeguard information, the contractor shall enter into non-disclosure agreements with the responsible local security manager.

5.1.7 Privacy Act.

Work on this project requires that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

6 Quality Assurance

6.1 Government Quality Assurance

Government Quality Assurance. According to the applicable Federal Acquisition Regulation, Inspection of Services clause and the Quality Assurance Surveillance Plan; the Government will evaluate the contractor’s performance under this contract. Any action taken by the COR, as a result of surveillance, will be according to the terms of this contract.

6.1.1 Contractor Quality Control.

The Contractor shall develop, implement, and maintain a comprehensive Quality Control Plan (QCP) to identify potential and actual problem areas in providing specified requirements of the contract and documenting the resulting corrective action throughout the life of the contract. The Contractor shall provide the QCP to the CO at the Post-Award Conference for final review and acceptance. During the performance of the contract, any changes to the QCP shall be submitted to the CO and the COR not later than 10 workdays prior to effective date of change. The basic intent of the plan is to document and outline that the Contractor is responsible for quality. All methods, procedures, and forms shall support this concept. Upon acceptance by the CO, the QCP will become Attachment C to the contract.

7 Physical Security The contractor shall safeguard all government owned equipment and materials in the contractor’s possession or used in the day-to-day performance of the contract.

7.1 Contractor-Furnished Items and Services

Except for those items specifically stated in paragraph 3 as government-furnished, the contractor shall furnish everything needed to perform this contract.

7.2 eCMRA Contractor Manpower Reporting Application Section 2330a of title 10, United States Code (10 USC 2330a), requires the Secretary of Defense to submit to Congress an annual inventory of contracts for services performed during the prior fiscal year for or on behalf of the Department of Defense (DoD) by 31 Oct. The inventory must include the number of contractor employees using direct labor hours and associated cost data collected from contractors. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. Contractors for other than Army components can visit https://afcmra.hqda.pentagon.mil/Help/Full_User_Guide.pdf to review user manuals and gain an understanding about the data fields that will be included in the reporting structure that is hosted at http://www.ecmra.mil/.

7.3 Environmental, Health, and Safety

Environmental, Health, And Safety. The contractor shall ensure all employees receive the necessary environmental, health, and safety training to ensure compliance with all Occupational Safety and Health Acts (OSHA), and local UK laws. The contractor shall protect the health and safety of employees and the community, minimizing the risk of environmental pollution.

7.4 Energy Conservation

The contractor shall comply with energy saving conservation practices as deemed necessary by the facility manager.