Attachment_1_-_PWS__Janitorial_Services_for_Blythe.pdf

Attachment – 1 Performance Work Statement

Document No.

140R3025Q0004

Document Title Janitorial Services for the Blythe Hydrographic Field Office

PERFORMANCE WORK STATEMENT

Janitorial Services for the Blythe Hydrographic Field Office

1.0 INTRODUCTION:

1.1 This Performance Work Statement (PWS) sets forth requirements for janitorial services at the Bureau of Reclamation, Blythe Hydrographic Field Office in Blythe, CA.

All janitorial services shall be performed once a week, (day of the week to be determined upon award), excluding Federal holidays. If the scheduled work day falls on a Federal holiday, the work will be performed on the next business day. The contractor will be provided access to enter the office building.

The Contractor shall keep the facilities clean, free of litter, and ensure that restrooms are stocked with adequate quantities of the necessary supplies. Restrooms are to be kept open at all times except for minimum time required for restocking or cleaning.

The Contractor shall perform all work in a manner which does not interfere with regularly scheduled Government activities. When any maintenance and construction activities occur in the facilities, all large debris generated by these activities will be removed by Government or other personnel who will also clean the affected area by sweeping with brooms and removing such collected material from the job site. The Contractor shall accomplish as much cleaning as is safely possible around the affected areas until such construction or maintenance work is completed. The Contractor shall thereafter perform the janitorial services in accordance with this PWS to restore such areas to their previous state of cleanliness.

2.0 SCOPE:

The Contractor shall provide all management, supervision, labor, subcontractors, materials, supplies and equipment, and shall plan, schedule, coordinate, and assure effective completion of all services described herein.

The Contractor shall provide janitorial cleaning, quality control and all other services as listed herein. The Contractor shall determine how much labor is needed to perform the tasks, what methods will be used to complete the job and which supplies, materials and equipment are needed.

The Contractor shall provide the services as stated below:

1. Services to be performed on a weekly basis to include the following:

a. Sweep and mop hard surface flooring;

b. Vacuum carpet areas;

c. Empty trash (dumpster available onsite);

d. Clean two (2) restrooms rooms including sink, toilet;

e. Clean one (1) kitchenette;

f. Clean conference room table and chairs;

g. Any other visible surfaces not mentioned that appear soiled; and,

h. Outside stairs, landing, and sidewalks.

Personal desk spaces shall not be touched as to not disturb work.

2. Services to be performed on a monthly basis to include the following:

Statement

a. Restrooms - Clean restroom corners, walls and baseboards;

b. Kitchenette – Clean inside refrigerator once a month;

c. Exterior building – Power wash exterior of building;

3. Services to be performed on a semi-annual basis to include the following:

a. Wax hard surface flooring;

b. Clean windows inside and out;

c. Shampoo carpets.

2.1 Restrooms - Weekly: Upon completion of cleaning restrooms, trash shall be have been removed; all surfaces of restrooms shall be disinfected and there shall be no streaks, stains, urine, excess stagnant liquids, unpleasant odors, marks, detergent residue, dirt accumulations, mold, fungus, mineral deposits, or soiling on any surface, including toilets, urinals, partitions, sinks, mirrors, windows and walls. All bright metal finishes such as faucets, pipes, fittings and hardware shall be kept in a bright and clean condition. Empty all wastepaper receptacles, and sanitary napkin receptacles to designated area. Refill all bathroom tissue, towel, and soap dispensers as required.

Monthly: All corners and baseboards shall be kept cleaned.

2.2 Kitchenette - Weekly: Empty and clean all waste receptacles and remove trash to designated area.

Sweep and damp mop floors. Clean counter tops and tables. Wipe clean exterior refrigerators. Wipe clean interior and exterior microwaves.

Monthly: Inside cleaning of one (1) fridge that is standard household size upright.

2.3 Offices, Conference Room, Reception, Hallways & Common Area - Weekly: Vacuum all carpeted areas. Special attention shall be given to the removal of dust and dirt from under tables, desks, chairs, corners and other hard to reach places. Sweep and damp mop all hard floors. Floors shall have a uniform appearance without streaks, swirls, marks, detergent residue, or any evidence of soil, stain, film, or standing water. No splash marks, streaks, or mop strands shall be present on furniture, walls, and baseboards.

Products used to clean floors shall be nonflammable and nontoxic and shall not leave a slippery surface.

Gather all waste material in containers and empty cartons, and place for disposal in designated area. Dust and wipe all windowsills, fixtures, furniture, office equipment, top of file cabinets, doors and kick plates.

Furniture shall be placed in its original location after cleaning. All interior glass to be spot cleaned. Remove finger marks from doors. Wipe clean all light switches. The Contractor shall not move tables that are in conference room.

2.4 Building Exterior - Weekly: Exteriors shall be maintained free of any accumulation of cobwebs, insects, bird nests, and debris. Exteriors will be swept, including all stairs, landing and sidewalk areas. Wall height 12’; length is 52’; and, width 28’.

Power wash exterior building once per month.

2.5 Hard Surface Flooring - Semi-Annual: 594 square feet of hard surface flooring shall be stripped, sealed and waxed every six (6) months.

Statement

2.6 Carpets - Semi-Annual: 758 square feet of carpeted area shall be shampooed using either a steam cleaning industrial process or a wet-cleaning system based on the abilities of the contractor.

2.7 Windows - Semi-Annual: Clean all interior and exterior glass located at the building. All glass, mirrors, windows and ledges shall be clean and free of dust, smudges, streaks, excess liquid, watermarks, soil substances or spots.

3.0 WORK SITE:

The work site is located at the Blythe Hydrographic Field Office, 1064 E Hobsonway, Blythe, CA 92225, Riverside County, CA.

The office building consists of 1352 square feet of interior space with 758 square feet of carpet.

There are nine (9) windows, three (3) feet wide and four (4) feet tall. On the outside, bottom edge is six (6) feet off the ground. A short or extended reach tool may be used.

4.0 PERSONNEL QUALIFICATIONS:

The Contractor shall furnish an adequate number of people skilled in all trades necessary to fulfill the requirements.

The Contractor’s employees must be able to speak, read and write the English language.

5.0 GOVERNMENT-FURNISHED EQUIPMENT (GFE) AND MATERIALS:

5.1 The Government will furnish, at no cost to the Contractor, all utilities (water, sanitary facilities, and electrical power) required to perform the required work, except for telephone service. Personal telephone calls or calls outside the local calling are required by the Contractor’s employees shall be made by means provided by the Contractor. Facilities are provided on an as-is, where-found basis.

The Contractor shall instruct its employees in appropriate utility conservation practices. The Contractor shall operate under conditions which preclude the waste of utilities. Water faucets and valves shall be turned off after the required usage has been accomplished. Mechanical controls shall not be adjusted by Contractor employees.

The Contractor or its employees shall immediately notify, the Contracting Officer’s Representative (COR) of any emergency (e.g., broken water pipes, and suspicious packages).

6.0 SECURITY:

6.1 The COR will assist with the Contractor’s entry into secure areas and inform the Contractor of security procedures. The Contractor shall comply with all security procedures.

6.2 Reclamation has identified specific security sensitivity designations for information related to Government facilities.

6.3 All areas where work is required under this requirement are designated as janitorial work areas.

Unless specifically authorized, Contractor personnel shall be restricted to these areas. The Contractor shall ensure by appropriate and effective means that personnel remain in these areas while on the jobsite.

6.4 The Contractor shall be required to supply Reclamation with the legal names and other personal

Statement information of employees who will be working under this requirement.

6.5 Reclamation reserves the right to perform security checks on Contractor employees.

7.0 TRAINING:

The Contractor is responsible for all training for its employees except when training can only be provided by Reclamation. Requests for training by exception must be provided to and approved by the CO prior to the Government conducting training. The Contractor shall sign a Hold Harmless Release for any training provided by the Government.

8.0 SUPPLIES:

The Contractor shall submit for approval Material Safety Data (MSD) for all chemicals and potentially hazardous solids (i.e., cleaners, solvents, absorbents, petroleum products) anticipated to be used during performance of the work. The MSD shall be reviewed and approved in writing prior to onsite delivery and use. Attached are five MSD for cleaners that have already been approved for use. Any other chemicals or potentially hazardous solids intended for use onsite shall be approved by the COR prior to onsite delivery and use. All chemicals and potentially hazardous solids stored onsite shall be in their original containers, clearly labeled, and with MSD attached.

Secondary containment is required for all potentially hazardous chemicals stored onsite. All chemicals and potentially hazardous solids shall be used and stored in accordance with manufacturer’s recommendations. The contractor is required to provide recycled supplies.

The MSD specifications, trade name, and manufacturer shall be submitted to the COR for review no later than 10 days prior to delivery and onsite use.

The Contractor shall provide the following supplies:

(1) Bathroom tissue;

(2) Paper towels;

(3) Liquid hand soap;

(4) Waste receptacle bags for refuse;

(5) Disposable toilet seat covers;

(6) Sanitary napkin bags;

Sanitary tissue products, which include bathroom tissue and paper towels, shall meet the EPA’s Recommended Recovered Fiber Content Levels for Commercial/Industrial Sanitary Tissue Products as listed below:

Item Postconsumer Fiber (%) Recovered Fiber (%) Bathroom Tissue 20-60 20-100 Paper Towels 40-60 40-100 NOTE: The content levels should be read as X% recovered fiber, including Y% postconsumer fiber and not as X% recovered fiber plus Y% postconsumer fiber.

Materials and supplies provided shall be of a quality which will adequately and economically serve the purpose for which they are required and shall meet the specifications stated in herein. Reclamation requires all building contractors to use green cleaning products and processes (i.e., products containing recycled content, Statement environmentally preferable products and services, bio-based products, and products and services that minimize the use of energy, water, and other resources) in accordance with FAR 52.223-04. "Environmentally preferable" products and services as defined in Executive Order 13101, Greening the Government through Waste Production, Recycling and Federal Acquisition, http://www.epa.gov/oppt/epp/pubs/13101.pdf shall be utilized in the performance of the work under this requirement. As such, all materials, supplies, procedures, and equipment shall be selected and used in a manner that reduces chemical exposures of workers, building occupants, and visitors, and that reduces the impact on the environment as compared to other products and services used for the same purpose. This includes:

(1) Chemicals/materials shall be selected with the consideration of minimizing the impact on both human health/safety as well as reducing other potential environmental impacts. Supplies and/or products that contain "environmentally preferable" products, products with recycled materials composition, and/or bio-based products.

This includes concentrated and/or ready-to-use chemicals that use ecologically sound packaging, are phosphate-free, non-corrosive, non-combustible, non-poisonous, non-reactive, non-aerosol, contain no carcinogens/mutagens/teratogens, contain no ozone depleting substances, are bio-based and fully biodegradable.

Such products shall have lower toxicity, and reduced potential for skin, eye, and respiratory irritation than comparable products used for the same purpose and shall contain no unnecessary dyes or fragrances.

(2) Materials and supplies, including generally consumable items, such as paper products, tissue products, trash bags, etc. shall be selected to achieve the requirements of RCRA Section 6002. The list of Comprehensive Procurement Guidelines (CPG) items and their associated Recovered Materials Advisory Notice (RMAN) are available at http://www.epa.gov/cpg. EPA's list of designated products and the accompanying recycled content recommendations can be found at http://www.epa.gov/cpg/products.htm. Items such as trash bags, much, hoses, toilet tissue, and paper towels, etc. are on the CPG list. The use of caustics (acid based cleansers) will not be approved. The contractor shall not use any material which the POC determines would be unsuitable for the purpose or harmful to the surfaces to which applied. Costs for correcting damage caused by the contractor will be borne by the contractor. The contractor shall furnish all Material Safety Data Sheets (MSDS) for any materials used in the performance of this order. The contractor shall keep a stock of expendable supplies onsite including, but not limited to, wiping rags, paper towels, toilet tissue, hand soap, glass cleaner, metal polish, furniture polish, scouring powder, liquid and powder detergents. The Contracting Officer retains the right to specify the kind and quality of all the above items. The COR will review the MSDS sheets submitted by the Contractor and approve the use of the hazardous materials before it is brought onto Government property.

9.0 DELIVERABLES The following services shall be provided:

10.0 PERIOD OF PERFORMANCE

The period of performance is for a base year and four option year periods, starting on 04/01/2025 – 03/31/2030.

The contractor must complete the work after 2:30 p.m. during the weekday or during the weekend to avoid distracting employees from work.

http://www.epa.gov/cpg

Statement

11.0 PERFORMANCE REQUIREMENTS SUMMARY:

Performance Objective

Paragrap h

Number Acceptable

Quality Level

Maximum Error Rate (MER) or

Performance Requirement

Method of Surveillance Incentive/Disincentive

Restrooms 2.1 Cleaning tasks accomplished in accordance with 2.1

MER = 3

defects per month

Periodic surveillance and validated customer complaints

Positive Incentive – 100% payment of monthly services

Negative Disincentive – 5% deduction of total monthly payment in excess of MER

Kitchenette 2.2 Cleaning tasks accomplished in accordance with 2.2

MER = 3

validated customer complaints

Positive Incentive – 100% payment of monthly services

Negative Disincentive – 5% deduction of total monthly payment in excess of MER

Office Space to include conference room, reception, hallways and common area

2.3 Cleaning tasks

accomplished in accordance with 2.3

MER = 3

validated customer complaints

Positive Incentive – 100% payment of monthly services

Negative Disincentive – 5% deduction of total monthly payment in excess of MER

Building Exterior

2.4 Cleaning tasks

accomplished in accordance with 2.4

MER = 3

validated customer complaints

Positive Incentive – 100% payment of monthly services

Negative Disincentive – 5% deduction of total monthly payment in excess of MER

Hard Surface Flooring

2.5 Cleaning tasks

accomplished in accordance with 2.5

MER = 0

defects per six months.

validated customer complaints

Positive Incentive – 100% payment of monthly services

Negative Disincentive – 5% deduction of total semi-annual payment in excess of MER

Carpets 2.6 Cleaning tasks accomplished in accordance with 2.6

MER = 0

defects per six months.

Periodic surveillance and validated customer complaints

Positive Incentive – 100% payment of monthly services

Negative Disincentive – 5% deduction of total semi-annual payment in excess of MER

Statement

12.0 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contractor personnel are required to identify themselves as contractors. Whether attending meetings, answering Government telephones, or working in other situations where their contractor status is not obvious to third parties, they must make their status known to avoid creating an impression that they are Government employees.

13.0 CONTRACTING OFFICER’S REPRESENTATIVE (COR):

The COR will be designated upon award and will be provided with the award documentation.

Windows 2.7 Cleaning tasks accomplished in accordance with 2.7

MER = 0

defects per six months.

validated customer complaints

Positive Incentive – 100% payment of monthly services

Negative Disincentive – 5% deduction of total semi-annual payment in excess of MER