Attachment 1 - PWS for TNF Mechanical Maintenance.pdf

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Performance Work Statement TNF Mechanical Maintenance

1.0 General Information

1.1 General: This is a non-personal services contract to provide mechanical maintenance to Tongass

National Forest (TNF) facilities located throughout Southeast Alaska. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.2 Purpose: TNF seeks to maintain mechanical systems in multiple facilities throughout Southeast

Alaska to ensure continuous and reliable operation of systems, and to support safe and healthy occupancy of facilities.

1.3 Description of Services: The Contractor shall provide all labor, supervision, management, tools, materials, equipment, facilities, transportation, and other items and non-personal services necessary to provide mechanical maintenance to multiple TNF facilities in accordance with (IAW) this Performance Work Statement (PWS). The contractor shall perform to the standards in the contract as well as all federal, state, and local codes and regulations, including the current family of ICC codes and NFPA 70, NEC.

1.4 Place of Performance: The work shall be performed at multiple TNF facilities located throughout

Southeast Alaska: Angoon, Craig, Hoonah, Juneau, Ketchikan, Petersburg, Sitka, Thorne Bay, Wrangell, and Yakutat.

1.5 Period of Performance (POP): The POP shall be for 1 Base Period of 10-months and 4 Option

Periods of 12-months each. Below is the estimated POP.

Period POP Start Date POP End Date Base Period 30 September 2023 31 July 2024 Option Period 1 1 August 2024 31 July 2025 Option Period 2 1 August 2025 31 July 2026 Option Period 3 1 August 2026 31 July 2027 Option Period 4 1 August 2027 31 July 2028

1.6 Contract Type: The Government will award a Firm-Fixed Priced (FFP), Requirements, Service contract with up to a 5-year ordering period. Performance shall be made only as authorized by Task Orders issued IAW the Ordering Clause. Subject to any limitations in the Order Limitations Clause or elsewhere in this contract, the Contractor shall furnish to the Government all supplies or services specified in the Schedule and called for by orders issued IAW the Ordering Clause. Note: Task Orders will be issued at the rates specified in the Schedule of Items. The quantities of services specified in the Schedule of Items are estimates only.

1.7 Government Regular Working Hours: The Government's regular working hours are Monday through

Friday from 0800 to 1630, except federal holidays or when the government installation is closed due to local or national emergencies, administrative closings, or similar government directed closings.

The contractor shall be responsible for conducting business between the hours specified in this paragraph, and to at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government installation is not closed for the above reasons.

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1.8 Federal Observed Holidays: When a federal holiday occurs on a Saturday, federal employees are normally granted the previous Friday as the holiday observance. When a federal holiday occurs on a Sunday, federal employees are normally granted the following Monday as the holiday observance. If a holiday falls on a scheduled Contractor workday, the following or proceeding workday will be used to schedule the work to be accomplished. Below is the list of recognized federal holidays:

Federal Holidays

New Year’s Day (January) Labor Day (September) Martin Luther King Jr’s Birthday (January) Columbus Day (October) President’s Day (February) Veteran’s Day (November) Memorial Day (May) Thanksgiving Day (November) Juneteenth Day (June) Christmas Day (December) Independence Day (July)

1.9 Contractor Key Personnel: The following contractor personnel are considered key personnel by the

Government: Contract Manager and Quality Control Representative.

1.9.1 Contract Manager: The Contractor shall provide a Contract Manager and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract. The Contract Manager or alternate shall be available during the Government's regular working hours.

1.9.2 Quality Control Representative: The Contractor shall provide a Quality Control Representative who shall be responsible for the Contractor’s Quality Control Plan (QCP) to ensure services are performed IAW the PWS. The Quality Control Representative shall implement and maintain full compliance of the QCP throughout the contract period.

1.10 Government Key Personnel: The following government personnel are considered key personnel:

Contracting Officer and Contracting Officer’s Representative.

1.10.1 Contracting Officer (CO): The CO is the only person with the authority to: enter into, administer, and or terminate contracts; make related determinations and findings on behalf of the government;

and legally bind the government. The CO shall ensure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO shall determine and document the final assessment of the contractor's performance in the government’s past performance tracking system.

1.10.2 Contracting Officer’s Representative (COR): A COR may be assigned to this contract to monitor all technical aspects and assist in contract administration. The COR may be authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including Government drawings designs, and specifications; monitor Contractor's performance and notify both the CO and Contractor of deficiencies; and provide site entry of Contractor personnel.

The COR is not authorized to change any of the terms and conditions of the contract or any resulting task order.

1.11 Post-Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The CO and/or COR shall meet periodically with the Contractor to review the contractor's performance. At these meetings the CO will apprise the Contractor of how the Government views the contractor's performance and the contractor will

PWS (Revised Version 2023.07.13) Page 3 apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.12 Access to Government Facilities: The contractor shall coordinate all access to government facilities with the COR and Forest Service Point of Contacts (list to be provided after contract award) at least 10 business days prior to performing services. Only contractor personnel performing work under this contract shall have access to government facilities.

1.13 Service Interruptions: If any services must be interrupted (even temporarily) due to maintenance of contract work, the Contractor shall notify the CO and COR at least 5 business days in advance. If the service is due to an emergency breakdown, the Contractor shall notify the CO and COR as soon as practicable.

1.14 Changes: The government reserves the right to add, delete, or change the items to be serviced under this contract, as required. Price adjustments for these changes shall be based on the rates specified in the Schedule of Items/Price Schedule for identical or similar items. Changes will only be authorized by a warranted CO.

1.15 Inspection and Acceptance: Any inspection and acceptance will be at the location specified in the contract or task order. The designated COR will act as the representative of the CO for purposes of inspection and acceptance of services to ensure compliance with the terms, conditions, and specifications of the subject contract. The COR has no authority to make any changes to the terms and conditions of the contract.

1.16 Invoicing: All contractor invoices shall be submitted via the Invoice Processing Platform (IPP) using contract line item numbers (CLINs). The contractor shall be required to establish account(s), access method(s), log-in(s), and necessary training in order to submit invoices through IPP.

Invoices not submitted via IPP shall not be accepted or paid. The contractor shall only invoice for work performed and as authorized by Task Orders issued IAW the Ordering Clause.

1.17 Special Qualifications: The contractor shall, at no additional cost to the government, obtain all licenses and permits required for performance of work and for complying with all applicable local, state, and federal laws and regulations. All work required by this contract shall be performed under the general supervision of a company possessing a Mechanical Administrators License issued by the State of Alaska. For other specialty work requiring State licensing, personnel shall be appropriately licensed for such other trades, such as electrical. Personnel employed by the Contractor shall be experienced and qualified to perform the work with minimal supervision.

1.18 Travel: Travel throughout Southeast Alaska is typically by daily commercial airflight, chartered airflight, and/or private and state-owned ferry services. A small road system on Prince of Wales Island connects Craig and Thorne Bay. All towns have hotel accommodations, convenience stores, and limited supplies in local hardware stores. Travel within Southeast Alaska is subject to weather conditions that may delay flights or ferry services.

1.18.1 Travel Cost: The government will cover contractor travel costs to and from the work site IAW

FAR 31.205-46. Travel shall be established as Firm-Fixed Price at the time of contract award. Refer to the Defense Travel Management Office for Non-Foreign OCONUS Rates which are applicable only to federal employees; however, it will be used as a guide when considering fair and reasonable travel prices proposed. The number of trips per year and frequency will vary. The contractor travel requirement is estimated at 20-30 trips per year. A trip is a round trip from the location where the service technicians are stationed.

1.18.2 Travel Report: A travel report shall be provided to the CO and COR no later than (NLT) 10 business days after completion of each travel. Reports shall at a minimum include travel dates, PWS (Revised Version 2023.07.13) Page 4 traveler name(s), duty position(s), reason for travel, to and from travel destinations, distance of travel, highlights of travel, and contractor’s signature.

2.0 Security and Safety Requirements

2.1 Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. Contractor personnel entering government facilities shall abide by all security regulations. At the close of each work period, government facilities, equipment, and materials shall be secured.

2.2 Key Control: No keys or key cards shall be issued to the contractor under this contract.

2.3 Identification of Contractor Employees: All contract personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves by wearing clearly written and visible nametags at all times, as such to avoid creating an impression in the minds of members of the public that they are Government officials.

2.4 Conduct of Contractor Personnel: The CO may require the contractor to remove from the work site any employee working under this contract for reasons of misconduct, security, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employee shall be subject to dismissal from the premises upon determination by the CO that such action is in the best interests of the government. Such removal from the work site or dismissal from the premises shall not relieve the contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS.

2.5 Safety: Contractor activities shall be conducted in a safe manner that minimizes accidents as well as any impacts on Government operations and members of the public. Contractor shall comply with applicable federal, state, and local codes and standards, including safety and occupational health requirements, as well as any additional specific requirement contained in this PWS.

3.0 Technical Requirements

3.1 General: The buildings in which mechanical systems are located are federally owned, occupied residential, offices, visitor centers, shops, and storage facilities. The contractor shall take every precaution to provide for safety, minimize disturbance to the occupants, and minimize interference with the general public. The contractor shall use the measures and precautions necessary to warn and protect the general public and government personnel during work performance. Such actions include, but are not limited to, furnishing and maintaining barricades and signs around the work site and roping off the area.

3.2 Work Schedule: The contractor shall develop a work schedule showing proposed service dates per facility for all equipment covered under this contract. All services shall be scheduled during government regular working hours. The contractor shall submit the work schedule to the CO and COR for approval NLT 10 business days after contract award and NLT 10 business days after the exercise of an Option Period. The CO and COR will review the work schedule and notify the contractor if changes need to be made to the schedule. An updated copy shall be provided to the CO and COR as changes occur.

3.3 Scheduled Maintenance: Coordinate all contractor personnel access to government facilities with the COR and Forest Service Point of Contacts at least 10 business days prior to the scheduled maintenance. If no coordination is made, access will be denied.

3.4 Quality Control Plan (QCP): The Contractor shall develop and maintain an effective QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the

PWS (Revised Version 2023.07.13) Page 5 means by which the Contractor assures that their work complies with the requirements of the contract. The Contractor’s QCP shall be provided to the CO and COR within 10 business days after contract award. After acceptance of the QCP, the Contractor shall receive the CO’s acceptance in writing of any proposed change to the QCP.

3.5 Safety Plan: The contractor shall develop a work-specific safety plan that addresses all possible hazards that may exist on the work site. The contractor shall submit the plan to the CO and COR NLT 10 business days after contract award. An updated copy shall be provided to the CO and COR as changes occur.

3.6 Equipment Specific Tasks:

3.6.1 Task 1 - Mechanical Maintenance Services: The contractor shall perform mechanical maintenance services to equipment identified in Attachment 2 - List of Facilities and Equipment.

Services shall be performed IAW manufacturer’s requirements and recommendations, and IAW the Technical Requirements for Maintenance by Equipment Type listed in PWS Paragraph 3.6.3. Note that manufacturer’s requirements and recommendations take precedence over the technical requirements listed in PWS Paragraph 3.6.3.

3.6.1.1 Full Service: The contractor shall perform full maintenance services to equipment identified in

Attachment 2. A “full service” includes all manufacturer’s requirements and recommendations.

Refer to Attachment 2 for facilities, equipment, required level of service, and frequency of services.

3.6.1.2 Partial Service: In addition to the full services required on equipment listed in Attachment 2, some equipment will require additional services. Such services are called “partial services”. A “partial service” is a less comprehensive service than a full service. A partial service includes tasks that the equipment manufacturer recommends occur at a more frequent interval than a full service, such as performing air filter cleaning or replacement. Refer to Attachment 2 for facilities, equipment, required level of service, and frequency of services.

3.6.1.3 Maintenance Report: The contractor shall submit a report of the maintenance services performed on each equipment listed in Attachment 2. The report shall be typed and submitted to the COR in Microsoft Excel or PDF format, via email, NLT 10 business days after work performance. At a minimum, the report shall contain the following information: type of work; detailed description of the work performed; date and time of the work; specific location (facility); technician’s name; work results; and any other notes/observations.

3.6.1.4 Equipment Tags: Record maintenance visits on the equipment tag. An equipment tag is a record attached to a piece of equipment which logs maintenance details. If a piece of equipment does not have a maintenance tag, or if the existing maintenance tag is full, then provide a new tag.

3.6.1.5 Impairments/Deficiencies: If an impairment or deficiency is discovered during the performance of Task 1, the contractor shall notify the COR within 3 business days of the discovery. If the impairment or deficiency requires work not covered under Task 1, the work shall be handled IAW Task 2 - Over and Above Work.

3.6.2 Task 2 - Over and Above Work: Work not covered under Task 1 of this PWS may be considered

Over and Above Work. The contractor shall submit the following information for all over and above work: type of work required; detailed work description; specific location, estimated labor hours;

materials required to complete the work, and proposed cost. Data shall be sufficient to satisfy contract requirements and obtain the authorization of the CO to perform the proposed work.

The contractor shall not proceed with over and above work until the Government promptly reviews the information submitted. The government will verify that the proposed work is required and not covered under the basic contract line item(s) and that the proposed corrective action is appropriate.

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The government will authorize over and above work as necessary and through the issuance of task orders, or use of government Purchase Card (GPC).

The government and contractor will negotiate a settlement for the over and above work. Contract modifications will be executed to definitize over and above work. Failure to agree on the price of over and above work shall be a dispute within the meaning of the Disputes clause of this contract.

3.6.3 Technical Requirements for Maintenance by Equipment Type: There is a wide variety of mechanical systems across multiple TNF facilities to be covered under this contract. The tasks listed below are general tasks based on type of equipment. The specific make and model of each equipment may have different scheduled maintenance requirements. Refer to the manufacturer’s requirements and recommendations for each equipment.

1. Oil Fueled Equipment: Boilers, Furnaces, Monitors, Toyostoves, and Unit Heaters

General inspection and cleaning of unit.

Clean combustion chamber.

Inspect, and adjust or replace ignition mechanism.

Inspect flue for holes and corrosion.

Inspect and clean flue condensate trap.

Test indoor equipment rooms for carbon monoxide.

Replace oil filter.

Replace air filter.

Inspect cadmium (CAD) cell or other flame sensors, record on and off resistance values or signals.

Adjust burner for optimal burn flame.

Replace oil nozzle.

Inspect, clean, and lubricate fuel pump, check fuel pressure.

Inspect oil tank and contents: Visually inspect for signs of water at fuel filter. If presence of water is suspected, dip small, residential-sized tanks to test for water. For large tanks, dip test not required.

Inspect fuel line.

Inspect transformer and electrical connectors.

Inspect, clean, and lubricate burner motor.

Inspect and clean heat exchange devices.

Inspect all pipe and duct fittings.

Inspect and test safety devices.

Verify correct controls and cycle system.

2. Heat Pumps and Air Conditioners

General inspection and cleaning of unit.

Clean filters.

Check for refrigerant leaks: “Sniff” test is acceptable. Dye tests are not required.

Inspect condensate collection system and pumps.

Inspect electrical connectors.

Lubricate motors and inspect mechanical components for wear.

Verify correct controls and cycle system.

Verify thermostat operation.

Inspect and clean heat exchange devices.

Inspect all pipe and duct fittings.

Inspect and test safety devices.

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3. Electric Element Equipment: Boilers, Furnaces, and Unit Heaters

General inspection and cleaning of unit.

Inspect electrical connectors.

Inspect and clean heating elements.

Replace filters.

Inspect all pipe and duct fittings.

Inspect and lubricate motors.

Inspect and test safety devices.

Verify correct electric controls and cycle system.

4. Wood and Pellet Burning Equipment: Boilers and Furnaces

General inspection and cleaning of unit.

Clean combustion chamber.

Inspect and clean chimney/flue vent.

Inspect and clean flue condensate trap.

Replace filters.

Inspect and lubricate fans, augurs, and motors.

Inspect and adjust ignition system.

Inspect catalytic combustor.

Test indoor equipment rooms for carbon monoxide.

Inspect fuel storage.

Inspect condition and moisture content of fuels.

Inspect and test safety devices.

Inspect and clean heat exchange devices. Inspect all pipe and duct fittings.

5. Fans: Air Handler Units, Variable Air Volume Units, Intake and Exhaust Fan Units, Fans in Other Equipment, Standalone Fans, and Dust Collectors

General inspection and cleaning of unit.

Clean or replace filters.

Inspect intake and exhaust louvers and screens, including for building supply inlet and return outlet.

Inspect and lubricate motors.

Inspect and replace fan bearings and belt if necessary.

Inspect electrical connectors.

Verify operation of dampers and linkages.

Clean and drain condensate pan.

Inspect coils, pipes, and ducts fittings.

Inspect and clean sensors.

Verify correct controls and operation.

Inspect and clean heat exchange devices. Inspect all pipe and duct fittings.

Inspect and test safety devices.

Standalone Fans and Dust Collectors: Remove dust and debris from grille. Lower or remove grille and vacuum interior of unit with a dusting brush attachment. If the motor has failed, or if the motor bearings are making excessive or unusual noises, provide a call order proposal to replace the motor (and blower assembly/impeller if integral to motor).

Petersburg Ventilation Units and Return Air Fan: Grease motor bearings. Oil circulation pumps.

6. Circulation Pumps

Inspect for leaks and corrosion.

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Lubricate pump.

Inspect electrical connectors.

Verify correct controls and operation.

Purge air, test fluid, flush if necessary.

7. Heat Recovery Ventilators

Inspect unit.

Clean or replace filters.

Verify condensate drain operation.

8. Domestic Water Heater (Oil, Electric, Heat Pump)

Thermostats, adjust to 120 Fahrenheit.

Inspect and test temperature, pressure, and safety valves.

Replace/clean filters or strainers.

Inspect anodes, replace if more than 6” of wire core is exposed.

Drain bottom of tank until water comes out clear, and refill tank.

Inspect for sediment, sludge, and rust.

Clean and inspect attached piping for leaks and corrosion.

Check resistance in electrical elements. Inspect electrical connectors.

For oil fired water heaters, perform relevant oil burner maintenance items listed under Oil Boilers.

For electric fired water heaters, perform relevant electric boiler maintenance items listed under Electric Boilers.

For heat pump water heaters, perform relevant heat pump maintenance items listed under Heat Pumps.

9. Sewage Lift Stations

Inspect for leaks and corrosion.

Lubricate mechanical components.

Inspect electrical connectors.

Verify correct controls and operation.

Replace/clean filters or strainers.

Perform pump maintenance items on pumps.

10. Bottle Filling Stations

Inspect for leaks.

Replace filter cartridge: Remove and dispose old cartridge, furnish and install new cartridge.

Reset filter monitor (i.e., filter status indicator).

Set filter capacity (if replacement cartridge has different capacity than original cartridge).

11. District Heating Distribution Systems

Inspect vaults for leaks. Tighten or adjust fittings as needed to mitigate leaks.

12. Hydronic Systems

Purge air, flush if necessary.

Clean hydronic strainers or replace if unserviceable.

13. Glycol-Water Heat Exchanger:

General inspection of unit.

Test glycol concentration to determine if adequate for freeze protection.

4.0 Deliverables Schedule

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4.1 The contractor shall submit an electronic copy of all deliverables to the CO and COR in PDF format and phrased in layperson language.

Item Deliverable Objective Frequency

1 Work Schedule

Provide a timeline of all the services to be provided under this contract.

NLT 10 business days after contract award and NLT 10 business days after the exercise of an Option Period. An updated copy shall be provided to the CO and COR as changes occur.

2 Quality Control Plan

(QCP)

Provide a QCP detailing the procedures to be implemented to identify, prevent, and ensure non-recurrence of defective services.

NLT 10 business days after contract award. An updated copy shall be provided to the CO and COR as changes occur.

3 Safety Plan Provide a safety plan addressing possible safety hazards and the procedures to be implemented to identify, prevent, and ensure the safety of all occupants.

NLT 10 business days after contract award. An updated copy shall be provided to the CO and COR as changes occur.

4 Maintenance Report

Report all maintenance performed on each equipment IAW PWS Paragraph 3.6.1.3.

NLT 10 business days after work performance.

5 Travel Report Report all travel conducted during the performance of this contract IAW PWS Paragraph 1.18.2.

NLT 10 business days after travel completion.

6 Over and Above Work Request

Provide a work request for all Over and Above Work. The request shall include: the type of work required;

detailed work description; specific location, estimated labor hours;

materials required to complete the work, and proposed cost.

NLT 10 business days from the date the work was discovered.

7 List of Contractor Personnel

Provide a list of all contractor personnel assigned to this contract and their point of contacts.

NLT 10 business days after contract award. An updated copy shall be provided to the CO and COR as changes occur.

8 Invoices Invoices shall be submitted via IPP. NLT 10 business days after work performance.

5.0 Performance Requirement Measures

5.1 Contractor’s Performance: The government expects the contractor to work at an acceptable performance level throughout the life of the contract, and the contractor’s performance shall be given significant consideration when evaluating recommendations for future government contracts and/or awards.

5.2 Acceptable Performance: Acceptable performance is achieved if 100% of the requirement is successfully satisfied. The Contractor’s acceptable performance will be rated in COR reports and in the Contractor Performance Assessment Reporting System (CPARS) as Satisfactory, Very Good, or Exceptional.

5.3 Unacceptable Performance: Unacceptable performance is achieved if less than 100% of the requirement is satisfied (e.g., work specified by contract is incomplete or work is not IAW the PWS, task order, and manufacturer’s specifications). If the performance is deemed unacceptable for any

PWS (Revised Version 2023.07.13) Page 10 objective (required task), the COR will determine the possible cause of this unacceptable performance. Unacceptable performance caused by actions of the Contractor shall be reported to the Contractor’s on-site representative and request its signature on documentation acknowledging notification. Unacceptable performance caused by actions of the Government shall not be held against the Contractor. If the Contractor disputes the results of surveillance, the COR must refer the Contractor to the CO for resolution. The Contractor’s unacceptable performance will be rated in COR reports and in CPARS as Marginal or Unsatisfactory.

5.4 Performance Requirements Summary:

Task Performance Objective

Performance Standard

Method of Surveillance

Remedy

Task 1:

Mechanical Maintenance Services

Work shall be performed IAW this PWS (Paragraph 3.6.1), the terms of each task order, manufacturer’s specifications, and all federal, state, and local laws and regulations.

Zero Deviation.

100% completion of all work.

Periodic inspections by COR or substantiated customer complaints.

The government has the right to change or modify inspection methods at its discretion.

Rework at no cost to Government for defective services.

Full invoice payment upon successful completion and acceptance.

Task 2: Over and Above Work

Work shall be performed IAW this PWS (Paragraph 3.6.2), the terms of each task order, manufacturer’s specifications, and all federal, state, and local laws and regulations.

Zero Deviation.

100% completion of all approved over and above work.

100% Inspection by COR.

The government has the right to change or modify inspection methods at its discretion.

Rework at no cost to Government for defective services.

Full invoice payment upon successful completion and acceptance.

5.5 Customer Complaints: Customer complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing and give the Contractor additional time to correct the defect. Should the Contractor disagree with the complaint after investigation of the site, the Contractor shall notify the COR. The COR will review the matter to re-examine the validity of the complaint. The COR will re-inspect the services for compliance prior to acceptance.

6.0 Government-Furnished Property

6.1 The Government will have electric power, water, and wastewater available on site as applicable.

7.0 Definitions

7.1 Acceptance: The act of an authorized representative of the Government by which the Government, for itself or as agent of another, assumes ownership of existing identified supplies tendered or approves specific services rendered as partial or complete performance of the contract.

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7.2 Business Day: Any day in which government normal business operations are conducted. For this contract, a business day will be IAW PWS Paragraph 1.7, Government Regular Working Hours.

7.3 Calendar Day: Period of elapse time, using Coordinated Universal Time or local time that begins at midnight and ends 24 hours later at the next midnight.

7.4 Contracting Officer (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer. "Administrative Contracting Officer (ACO)" refers to a Contracting Officer who is administering contracts. "Termination Contracting Officer (TCO)" refers to a Contracting Officer who is settling terminated contracts. A single Contracting Officer may be responsible for duties in any or all of these areas.

7.5 Contracting Officer’s Representative (COR): An individual, including a Contracting Officer’s

Technical Representative (COTR), designated, and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

7.6 Contractor: A supplier or service provider that enters into a contract with the Government to provide specific supplies or services to the Government. The term in this contract refers to the prime.

7.7 Day: Unless otherwise specified, it means a calendar day.

7.8 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

7.9 Deficiency: A condition that interferes with the service or reliability for which the part, system, or equipment was intended.

7.10 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

7.11 Equipment: A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

7.12 Facility: An establishment, structure, or assembly of equipment designated for a specific function;

something designed, built, installed, etc., to serve a specific function affording a convenience or service.

7.13 Government-Furnished Property (GFP): Property in the possession of, or directly acquired by, the

Government and subsequently furnished to the Contractor for performance of a contract.

Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

7.14 Government Property: All property owned or leased by the Government. Government property includes both government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property.

Government property does not include intellectual property and software.

7.15 Impairment: An abnormal condition where a system, component, or function is out of order, and the condition can result in the system or unit not functioning when required.

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7.16 Inspection: Examining and testing supplies or services (including, when appropriate, raw materials, components, and intermediates assemblies) to determine whether they conform to contract requirements.

7.17 Invoice: A contractor’s bill or written request for payment under the contract for supplies delivered or services performed.

7.18 Line Item: The basic structural element in a procurement instrument that describes and organizes the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term "line item" includes "subline item," as applicable.

7.19 Line Item Number: Either a numeric or alphanumeric format to identify a line item.

7.20 Non-Personal Services Contract: A contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

7.21 Option: Unilateral right in a contract by which, for a specified time, the Government may elect to purchase additional supplies or services called for by the contract, or may elect to extend the term of the contract.

7.22 Over and Above Work: Work discovered during the course of performing overhaul, maintenance and repair efforts that is within the general scope of the contract; not covered by the line item(s) for the basic work under the contract; and necessary in order to satisfactorily complete the contract.

7.23 Performance Objectives: Describe the work that is to take place.

7.24 Performance Requirements Summary (PRS): Identifies the key performance indicators of the contract that will be evaluated by the Government to ensure the Contractor meets standards.

7.25 Performance Standard: Describe the desired results that are to be achieved. A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

7.26 Quality Assurance (QA): Refers to the various functions, including inspection, performed by the

Government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

7.27 Quality Assurance Surveillance Plan (QASP): An organized written document used by the

Government for quality assurance surveillance. A plan describing how the government will survey, observe, test, sample, evaluate and document the contractor’s performance in meeting critical performance standards identified in the contract.

7.28 Quality Control (QC): Refers to the various functions performed by the contractor to control and improve the quality of goods and services provided.

7.29 Quality Control Plan (QCP): An organized written document used by the Contractor for quality control. A contractor’s internal quality assurance procedures for measuring, tracking, reporting, and analyzing contract performance. A contractor’s QCP is separate from the government’s QASP.

7.30 Random Sampling: A method of looking at a few individual items in a lot to determine the quality of that lot against a standard.

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7.31 Scheduled Maintenance: Known work that must be performed annually, semiannually, quarterly, and/or monthly, and shall be scheduled and performed by the Contractor. Scheduled maintenance is preventative and routine maintenance performed to maintain equipment in an operable, safe, and reliable condition.

7.32 Service Contract: A contract that directly engages the time and effort of a contractor whose primary purpose is to perform an identifiable task rather than to furnish an end item of supply.

7.33 Serviceable Condition: Refers to items that are usable; ready for use; in proper operating condition; durable; clean and in good condition; usable for its intended purpose.

7.34 Sub-Contractor: One that enters into a contract with a prime Contractor. The Government does not have privy of contract with the sub-contractor.

7.35 Task Order: An order for services placed against an established contract or with Government sources.

7.36 Work Request: Document prepared by the Contractor which describes over and above work being proposed.