Attachment 1 PWS Baumholder.pdf

PERFORMANCE WORK STATEMENT

Student Transportation Services (STS) for

Daily Commute in

Baumholder, Germany

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

PERFORMANCE WORK STATEMENT

FOR

STUDENT TRANSPORTATION SERVICES (STS) IN BAUMHOLDER

1. General Information and Scope of Work.

1.1 The Department of Defense Education Activity (DoDEA), is a Federally-operated school system, responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 163 accredited schools in 8 districts located in 11 foreign countries, 7 states, Guam, and Puerto Rico. DoDEA employs approximately 8,700 employees who serve more than 78,000 children of active duty military and DoD civilian families. DoDEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for postsecondary education and/or career success and to be leading contributors in their communities as well as in our 21st century globalized society.

1.2 The purpose of the contract is to provide student transportation services. Safety is of the highest priority entrusted to the contractor under this contract. The contractor shall perform all services in a safe, prudent and professional manner accepting full and sole responsibility for the prompt and proper delivery of services. Maintain good order of passengers at all times. Transportation services for students must be completed in the safest and most efficient manner possible.

1.3 The contractor shall provide all personnel including drivers, safety attendants, supervision, services, supplies, and/or equipment necessary to perform student transportation services at Baumholder, Germany.

Contracted services must be in compliance with all of the DoDEA and Host Nation requirements for student transportation.

2. Requirement (Objectives).

2.1 Objective 1. Student Transportation Services Program Management and Operations.

2.1.1 Task One Contract Management: The Contractor shall submit the following:

2.1.2 Personnel List: Not less than 30 calendar days before service begin, the Contractor shall provide the COR a typed list of all personnel to preform services under this contract. The Contractor shall provide a dated, revised personnel list to the COR as changes occur. The list may be whatever format is most suited to the Contractor’s operations, but shall list each person in alphabetical order in the following manner: full name (last name, first name, middle initial), date of birth, job title (Driver, Safety Attendant, Safety Aide, etc.), country of citizenship, and identification document number / passport number.

2.1.3 Student Ridership Count Report: The contractor shall provide counts of actual ridership upon request to ensure accuracy regarding the number of students transported. Student counts may be required up to three (3) times each school year and shall be performed for three to five consecutive days each time they are required. The Contractor shall submit written Student Ridership Count Reports to the COR on computer-generated forms provided by the COR.

2.1.4 Vehicle list: Not less than 30 calendar days before service begin, identify all vehicles that will be used under this contract. Each vehicle must meet passenger capacity as well as be in compliance with host nation laws, inspection requirements and regulations concerning the transportation of students. Updated lists shall be submitted whenever changes occur.

2.1.5 Accident or Incident Reports: As required, report all incidents, injuries and accidents to the COR.

Within one hour of any/all such events, drivers shall make an oral report to the COR which shall be followed by a written report. Written reports shall be submitted to the COR by the end of the next business day.

2.1.6 Student Misbehavior Report: As required, a student misbehavior report shall be completed and handed in for a morning run be completed by the end of the business day and an afternoon run by 1000 the next business day.

2.1.7 Invoices: Invoices from the contractor to the government are due NLT the 15th of each month following services provided. E.g., a January invoice would be due NLT February 15th.

2.1.8 Training Memorandum: Before services begin, the Contractor shall prepare a memorandum that identifies the date, time, location, names of instructor(s) and trainee(s), and a brief statement, summary, or synopsis of the topics and content of material presented (e.g., instruction syllabus) to document the Safety and Security Training Session. The contractor shall provide a copy of the memorandum to the COR within five (5) business days of completion of training or before services begin, whichever date occurs first.

2.1.9 Miscellaneous: The following additional reports/data shall be maintained by the contractor and available for inspection by the COR:

Commercial General Liability Insurance Vehicle Safety Inspection(s) Driver’s License(s) First Aid/CPR/AED Training Certificate(s) Annual and as Requested Criminal History Background Check Installation Records Check(s) Quality Control Plan

2.1.10 Task Two Route Establishment: The contractor shall provide bus services to students living in established commute areas and outside of the established walking area. The Contractor shall collaborate with the Government to develop bus schedules; routes and bus stops for approval by the Contracting Officer Representative (COR).

Route Establishment Standards:

The elapsed time between first pick up and school drop off shall not normally exceed 60 minutes.

Any route longer than 60 minutes requires the COR and District Transportation Supervisor (DTS) approval.

The contractor shall ensure transportation does not depart bus stops or school loading zones prior to the designated time on the route sheet, except for safety or security reasons, and/or as approved by the COR.

2.1.11 Task Three Short Term & Long Term Schedule Adjustments: The Contractor shall accommodate any short term and long term adjustments in scheduling to include, but not be limited to, late morning runs for delayed openings or early releases.

Short Term Adjustments Standards:

Unscheduled School Day Schedule Changes The Contractor shall have vehicles at the school(s) or inspection point and ready for services within two (2) hours of notification by the COR.

If the Government does not notify the Contractor within prior to two (2) hours of the start of the run, the Contractor receives full consideration for the run.

Unscheduled School Day Cancelation The Government will notify the Contract Manager in the event there is an unexpected School Day Cancelation within six (6) hours of the start of the first run of the canceled school day.

If the Government notifies the contractor 24 hours before the first run of the canceled school day, then the contractor will not charge the Government for services not required.

If the Government notifies the contractor at least six (6) hours, but not more than 24 hours before the first run of the canceled day, then the Contractor will receive 50% consideration for the run(s) not required.

If the Government does not notify the contractor at least six (6) hours before the first run of the canceled school day, then the Contractor receives full consideration for the run(s).

Long Term Adjustment Standards:

The contractor shall implement long term route schedule adjustments within two (2) business days of receipt of a route change request from the COR.

2.1.12 Task Four Passenger Identification: Drivers shall verify that only authorized persons are boarding the buses by checking student bus passes or the COR-provided passenger lists. If a student does not present his/her pass and is not on the passenger list, drivers shall complete a Student Misbehavior Report (Technical Exhibit 2), and submit it to the COR. A student misbehavior report shall be completed and handed in by the end of the business day for the morning run and by 10:00 the next business day for an afternoon run.

Passenger Identification Standard:

If the student has a DoDEA issued bus pass for another route then the student may ride the bus even if their name is not listed on the passenger list. The Driver shall notify the Contract Manager who will notify the COR.

If the student does not have a DoDEA issued bus pass and is not on the passenger list, then the driver shall notify the Contract Manger who will request instructions from the COR. The bus driver shall not allow the student to board the bus, nor shall he/she continue the run until the Contract Manager has received instructions from the COR.

Drivers shall refuse entry onto the bus of any adult who is not a DoDEA official, a military/ Host Nation policeman, a DoDEA Bus Security/Safety Attendant, and/or Safety Aide, or who has not been specifically authorized by the Contracting Officer or COR.

When the Contracting Officer or COR authorizes an adult to ride on a bus route, the COR will issue the adult a bus pass and will provide the adult’s identity to the Contract Manager two (2) hours prior to the start of the run.

Drivers shall confirm the adult’s authorization to ride on the bus route by checking the adult’s DoDEA issued bus pass. No other identification document shall be accepted. If an adult tries to board a bus without a DoDEA issued bus pass or an expired pass, then the driver shall notify the Security/Safety Attendant or Safety Aide as applicable; and the Contract Manager. If the adult refuses to disembark from the bus, or otherwise becomes threatening, then the driver shall immediately call Host Nation police for assistance. In no case shall the driver continue the route with the unauthorized adult on board.

2.2 Objective 2. Daily Commute Student Transportation. Transport students and other authorized individuals to and from their designated schools and assigned bus stops before the start of and at the completion of the students’ school day.

2.2.1 Task One Student Transportation: Passengers are to be picked up and dropped off at their designated locations at the times specified on route schedules. The Driver or Safety Attendant shall receive the child at the pick-up point and assist the student while boarding. Drivers shall perform all stops/runs on the route schedule unless directed otherwise by the COR.

Student Transportation Standards:

The contractor shall maintain two way communications with all bus drivers during transportation of students on this contract.

Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the contractor shall immediately notify the COR of the vehicle status, whenever such a delay occurs the contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the government.

Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time.

Drivers shall use only the forward curbside door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

The Contractor shall not move passengers from one vehicle to another during a run, except when providing a replacement vehicle or when instructed to do so by the COR.

Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency), and shall not back up the vehicle without an adult Ground Guide in the school loading/unloading zone.

During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR. The passenger(s) shall be safely transported to the location specified by the COR as soon as possible.

Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the COR the next business day.

Student Transportation Inbound Standards:

At the school(s), drivers shall wait with their vehicles and passengers until a member of the school staff is available to take charge of the passengers. If a staff member is not present within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later) at the school, the driver shall immediately notify the Contract Manager, who shall contact the COR for instructions.

Student Transportation Outbound Standards:

Students shall not be unloaded at school before the scheduled time unless approved by the COR.

The Driver, Safety Attendant, and/or Safety Aide shall release certain younger students identified by the COR (e.g., KDN-2nd Grade) only when a parent or designated person is present. If this person is not present at the designated stop within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later), the driver shall immediately notify the Contract Manager who shall then contact the COR for instructions. The driver shall then take the passenger(s) to the location specified by the COR.

2.2.2 Task Two Safety Procedures: The Contractor shall provide a Safety Attendant/Aides for runs as ordered by the COR to assist small students in entering and exiting the vehicle, and riding safely. If no Safety Attendant/Aides are assigned, the driver shall assume the following responsibilities:

Assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or required under Host Nation law.

Ensure students remain seated with securely fastened seat belts, CSRS (if applicable).

Ride in the passenger compartment with students and communicate in English using positive words in a respectful tone to encourage safe student behavior and to intervene whenever there is a serious or life threatening situation.

Assist driver in reporting passenger misconduct on a School Bus Misbehavior Report (Technical Exhibit 2) for the driver to provide to the COR. A student misbehavior report shall be completed and handed in by the end of the business day for the morning run and by 10:00 the next business day for an afternoon run.

In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

Correct unsafe actions by students, especially to prevent an accident or injury, and to assist the driver, if behavior interferes with the driver's ability to operate the bus safely.

2.3 Objective 3. Scheduled Curricular and Co-Curricular transportation requirements.

2.3.1 Task One Scheduled Curricular: (e.g. physical education class, career practicum, etc). The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR.

2.3.2 Task Two Scheduled Co-Curricular: (e.g. late activity bus, sports practices, etc). The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR.

Curricular and Co-Curricular Standards:

The contractor shall maintain two way communications with all bus drivers during transportation of students on this contract.

Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the contractor shall immediately notify the COR of the vehicle status, whenever such a delay occurs the contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the government.

Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time.

Drivers shall use only the forward curbside door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

The Contractor shall not move passengers from one vehicle to another during a run, except when providing a replacement vehicle or when instructed to do so by the COR.

Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency), and shall not back up the vehicle without an adult Ground Guide in the school loading/unloading zone.

During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR. The passenger(s) shall be safely transported to the location specified by the COR as soon as possible.

Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the COR the next business day.

2.4 Objective 4. Special Needs Transportation requirements. RESERVED

Transport special needs students and other authorized individuals to and from their designated schools and assigned vehicle stops before the start of, and at the completion of, the students’ school day during the regular school year (SY) and the extended school year (ESY) in a safe and efficient manner.

2.4.1 Task One Special Needs Transportation Services: Provide daily curb-to-curb service on normal school days for special needs students.

2.4.2 Task Two Safety Aide: The contractor shall provide a safety aide whenever required. The Safety Aide has primary responsibility for the student(s) to whom they are assigned, and secondary responsibility for the remainder of the vehicle passengers.

The Safety Aide:

Shall be CPR/AED and First Aid Certified for the age group of the students they are transporting.

Assist passengers requiring assistance in boarding and disembarking of vehicles.

Adhere to the procedures for passenger boarding, use of safety belts, special passenger seating, and safe vehicle operation. Install and/or secure the contractor provided Child Safety Restraint System (CSRS) and wheelchairs in accordance with the manufacturers stipulated procedures on vehicles transporting Pre-K and/or students requiring special transportation. (Note: CSRS includes car/booster seats and harnesses). DoDEA requires seat belts on all Special Needs vehicles.

2.4.3 Task Three Special Needs Transportation Driver: The driver of special needs shall:

Ensure all routes are performed as described in the route sheet.

Not depart any authorized scheduled stop before the route sheet departure time and shall arrive at each school before the school’s start and end time. Vehicles must arrive at school at the specified time as directed by the COR.

Ensure passengers are picked-up and discharged at their designated stop locations.

In NO EVENT shall a passenger be allowed to exit a vehicle except at their authorized scheduled stop unless otherwise authorized in writing by the COR or KO.

When curb-to-curb service is authorized, release these passengers only when a parent or designated person is present. In the event this person is not present within five minutes of the vehicle's arrival (or scheduled arrival, whichever is later) at the designated stop, the driver shall immediately notify the Contract Manager. The Contract Manager shall then contact the COR for instructions. The driver shall take the passenger(s) to the location specified by the COR.

3. Constraints. This section includes the parameters under which the Contractor must perform duties of the PWS.

3.1 Security

3.1.1 Installation Access under Different Force Protection Conditions for Contractor Personnel.

Installation access requirements may change without notice based on various threat based scenarios as dictated by the installation commander. The COR, in concert with the DoDEA-E District Force Protection Officer, will advise the contractor of any noted access changes.

3.1.2 Security/Force Protection Conditions.

3.1.2.1 In the event security threats increase, the Government may require:

3.1.2.1.1 The Contractor to implement alternate routes or schedules.

3.1.2.1.2 Inspection of Contractor vehicles and/or parking areas by U.S. military and/or Host

Nation security personnel.

3.1.2.1.3 The Contractor to park vehicles used in performance of this contract in a secure installation/site identified by the Government.

3.1.2.1.4 The Contractor to perform security inspections as directed by the Government.

3.1.3 Vehicle Security Inspections. The Contractor shall have a procedure to conduct and document daily vehicle security inspections prior to performing services. The Contractor shall utilize the School Transportation Security Checklist (Technical Exhibit 1). The Contractor shall maintain records of daily vehicle security inspections for one (1) year.

3.1.3.1 The daily security inspection conducted by the driver shall include a search for suspicious objects (e.g., improvised explosive devices) and indicators of tampering with the vehicle (e.g., anything out of the ordinary that could cause harm to student passengers or damage the vehicle). If something unusual or suspicious is found, the driver shall not touch anything but shall evacuate the area around the vehicle, and shall immediately notify the Contract Manager of the findings. The Contract Manager shall determine if the Host Nation Police should be notified and/or if a replacement vehicle should be dispatched, then immediately notify the COR.

3.1.3.2 In the event a Bus Security Attendant (BSA) is assigned to the bus route, the driver and the

BSA shall conduct the security inspection.

3.1.3.3 When the route sheet has identified an off-post location for inspecting the bus, the Contractor shall ensure the bus is at the inspection location at the time prescribed on the route sheet to allow the BSA to inspect the bus.

3.1.3.4 If alerted to a security concern/incident by the BSA, the driver shall adhere to their directions.

3.1.4 Posting and Display of Route Number Signs on Daily Commute Runs. When in use on a DoDEA run:

3.1.4.1 Drivers shall post/display route number signs in the vehicle's windows for daily commute runs only after the BSA has completed the pre-run security inspection of the vehicle at the inspection point.

3.1.4.2 When no BSA / ESA is assigned to a daily commute run, the driver shall post the route number sign in the vehicle's windows only after completing the driver conducted pre-run safety and security inspection(s) of the vehicle.

3.1.4.3 Security of Route Signs and School Transportation Documents. When not in use on a

DoDEA run:

3.1.4.3.1 The driver shall remove the route signs and school transportation documents (e.g., route sheet, route numbers, student passengers list, safety/security inspection checklist, etc.), and store them in a secure location.

3.1.4.3.2 If the vehicle is parked in a secured parking area (e.g., Contractor’s fence-enclosed motor park, garage, secured U.S. military installation, etc.), the Contractor shall ensure the protection of school transportation documents.

3.1.5 Communications Capabilities. Drivers shall meet the following communications standards:

3.1.5.1 The Contractor shall equip driver with the capability for reliable, mobile, two-way, intelligible voice communications between the contractor’s local site-level supervisor and other contractor and designated DoDEA officials as deemed required.

3.1.5.2 The equipment should be self-contained, portable, self-powered and requiring no external connection to vehicles so that it can be used by drivers and applicable on any route or run.

3.1.5.3 The Contractor shall be fully responsible for implementing, operating, maintaining, testing and sustaining communications capabilities, including provision of all equipment and service carriers.

3.1.6 Safety and Security Training.

3.1.6.1 The primary and alternate Contract Manager shall attend an annual Government-sponsored

Safety and Security Training Session. Sessions are normally held June to August as coordinated with the COR. The Contractor may substitute the firm’s training manager for the Alternate Contract Manager.

3.1.6.2 Prior to start of the initial contract school year, the bus Contractor shall annually provide dispatchers, drivers, replacement drivers, and safety attendants seven (7) hours safety and security training covering the topics presented in the annual safety and security training session.

3.1.6.3 As a part of the seven hours safety and security training, a security contractor shall provide the following training courses to identified bus Contractor personnel either in conjunction with the annual bus Contractor training session or during separate session(s):

3.1.6.3.1 Training session will be completed prior to the beginning of each school year to cover force protection, accident/incidents, student management, use of child safety seats, handling students with disabilities, safety procedures, loading zone familiarization and operations, emergency evacuations / reporting procedures, safe havens, safety precautions at loading zone and bus stops. The contractor is responsible for training new employees hired after the annual training is completed.

3.1.6.3.2 Contractor trainer(s) shall attend the initial three-hour security/force protection training course security training course covering the Security/Force Protection Module. For new drivers and replacement drivers that are employed after the conduct of the security contractor’s training, the bus Contractor trainer shall provide interim security/force protection training presented in the security contractor’s training session until a security contractor is scheduled during the school year to conduct the formal training and must successfully complete an end-of-course examination.

3.1.6.4 A one (1) hour refresher training session safety and security training session will be conducted during the month of January to refresh contract employees of safety and security procedures.

3.2 Safety

3.2.1 Danger Zone - the area around a vehicle at a stop where most student injuries occur. It is an area

1.83 meters (6 feet) to both sides and rear of the vehicle and 3.05 meters (10 feet) in front of the vehicle. Particular care is required when a bus stop has less than 1.83 meters (6 feet) clearance between the road edge and the designated waiting area. The most critical areas are immediately to the front of the vehicle and at the right rear. The below schematics also depict the prohibited seats for students, denoted with an X, and the restricted seats, denoted with an O, that can only be used with manufacturer-approved seat belts, if so equipped.

3.2.2 Buses.

3.2.3 Vans, Sedans, and Station Wagons.

3.2.4 At Bus Stops and Loading/Unloading Zones. Before entering or leaving any bus stop or loading/unloading zone, the driver shall ensure that all students are completely clear of the Danger Zone as defined above.

3.2.5 Entering a Stop. Drivers shall enter each stop cautiously. If actions of students waiting at the stop are unruly or unsafe, the driver shall either enter the stop very slowly, motioning students to move back safely away from the vehicle, or, traffic and road conditions permitting, stop the vehicle before entering the bus stop and wait for student behavior to become safe before moving into the stop.

3.2.6 Loading/Unloading at a Stop. Drivers/Safety Aides shall open the forward curbside passenger door only after the vehicle has come to a complete stop.

3.2.7 Unloading at a Bus Stop or School Unloading Zone. Drivers shall exercise due caution that all passengers are cleared from the Danger Zone before placing the vehicle in motion. Drivers

DANGER ZONE

MOST DANGEROUS

WAITING AREA

WAITING AREA

SCHOOL BUS STOP

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U S shall discourage students from crossing the street directly in front of or behind the vehicle.

3.2.8 Departing a Bus Stop or School Loading/Unloading Zone. Drivers shall check all mirrors to ensure no student remains in the Danger Zone before closing the passenger door. Drivers shall ensure that all passengers are seated and secured in seat belts if equipped and child safety restraint system devices (if applicable), all doors are securely closed, and make a visual safety check around the vehicle for pedestrians and vehicular traffic before placing the vehicle in motion.

3.2.9 Additional Considerations at School Loading/Unloading Zones. For added safety precautions with respect to student pedestrians, etc., drivers shall adhere to the established school loading/unloading zone vehicle traffic flow pattern and shall not pass any vehicle that is already in the loading/unloading zone unless directed by the COR or the vehicle is inoperable. When picking up students at school, drivers shall not place the vehicle into motion until released by the school loading zone supervisor or the COR.

3.2.10 Driver’s Presence. When passengers are boarding, drivers shall be in their vehicles or assisting students to board. Drivers shall not leave their vehicles when passengers are on board, except in cases of emergencies. When it is necessary for drivers to leave their seat or leave the vehicle while passengers are on board, reasonable safety precautions such as applying the emergency brake, shutting the engine off, and removing the ignition key shall be taken before leaving the seat or the vehicle.

3.3 Vehicles. Vehicles should be in good working order and capable of meeting all of the demands associated with student transportation requirements.

3.3.1 Have within its fleet a number of buses which are capable of navigating all host nation, military installation housing areas. Buses will be inspected, serviced, and in place NLT 1 August of each school year. All vehicles used on this contract must be inspected and approved by the COR prior to school start.

3.3.2 Vehicles transporting students shall comply with school bus requirements for host nation and

DoDEA requirements for student transportation.

3.3.3 Ensure all vehicle interiors are clean and the exterior presents a clean appearance at the start of the operational day and vehicles are aired out thoroughly to provide a smoke free environment before transporting passengers.

3.3.4 Perform vehicle safety inspections. The contractor shall have a procedure to conduct vehicle safety inspections prior to performing services under this contract. The contractor’s Quality Control Plan shall contain a daily vehicle inspection checklist. This checklist shall, as a minimum, ensure compliance with all applicable host nation and DoDEA regulations. The contractor shall maintain a file of the results of all inspections during the entire life of the contract.

3.3.5 Display vehicle route number signage in accordance with directions provided by the COR.

3.3.6 Vehicles will be maintained at a temperature of 65-85 degrees (Fahrenheit). (18-30 degrees

Celsius) for the entire passenger compartment, regardless of weather conditions, from time of pick-up of the first passenger to the discharge of the last passenger utilizing heating, ventilation or air conditioning. Considerations will be given when the vehicle is waiting at the school loading zone with the motor turned off in accordance with the host nation laws.

3.3.7 Provide replacement buses as needed to ensure mission requirements are attainable. Any replacement bus must be inspected by the COR prior to being put into mission status.

3.3.8 Not be of the double-decker, accordion-type (i.e., articulated), nor be U.S. - manufactured ‘Blue Bird” buses.

3.3.9 Emergency replacement buses due to maintenance or accidental purposes must be onsite within 45 minutes of notification to the COR.

3.3.10 Visibility. The driver shall ensure adequate visibility at all times as required by the Formal

Visibility Test (Technical Exhibit 4)

3.4 Contractor Personnel must meet the requirements set forth in this PWS to ensure a safe and efficient manner for transporting DoDEA students.

3.4.1 Safety Attendant/Aides shall be at least 21 years old and be able to communicate in the English language sufficiently to converse with student passengers, parents, COR, and school officials.

3.4.2 Drivers shall be able to speak, read, and write the host nation language.

3.4.3 The Contract Manager and Alternate shall speak, read, and write the English language when communicating with the COR, Contract Specialist, and Contracting Officer.

3.4.4 As directed by the COR, the contractor shall participate in Force Protection/Anti-Terrorism/Crisis

Management/Safety and Security requirements. These requirements are during the normal duty day.

3.4.5 Contractor performance under this contract shall be in compliance with U.S. Government requirements for contracting.

3.4.6 Drivers and safety attendants shall have current first aid and CPR certifications either by receiving training in Host Nation Red Cross First Aid or American Red Cross First Aid equivalent. The certifications shall be no more than three (3) years old and shall be made available for review upon request by the COR.

3.4.7 All contractor Drivers and Safety Attendants/Aides shall be free of communicable diseases and physical or mental impairment that would affect the ability of the individual to perform the duties of the position to include the use of alcohol or drugs while performing the duties set forth in this

PWS.

3.4.8 Contractor personnel shall be properly attired and present a neat and clean appearance.

Transportation drivers shall wear a nametag or display any identification badge(s) in a visible location in the driver’s compartment of the vehicle.

3.4.9 The contractor agrees that inappropriate conduct shall not be tolerated and may be grounds for suspension or dismissal of a contractor employee from performance under this contract in addition to any remedy taken.

3.4.9.1 Shall not use verbal assault, foul language, personal or racial insults, threats of personal violence, or comment on the personal appearance of students in any language.

3.4.9.2 Shall not engage in any conduct of a sexual nature, verbal or physical; including, but not limited to, the reading or display of nudity or pornographic material.

3.4.9.3 Shall not engage in physical contact with students, except as required for reasons of safety, first aid or CPR; show verbal or physical affection toward students; or take photographs of students.

3.4.9.4 Shall not use tobacco products, eat or drink, or report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this contract.

3.4.9.5 Shall not sell, give to, or accept from students any beverage, food or tobacco product, or any gift or item, irrespective of monetary value.

3.4.9.6 Shall not play music tapes, CDs, or videos unless approved by the COR.

3.4.9.7 Shall not wear clothing with insignia reflecting religious, political or social messages or slogans; but shall dress in a neat, professional manner.

3.4.9.8 Shall not wear shoes with open toes and/or shoes with heels higher than 4 centimeters while performing under this contract.

3.4.9.9 Drivers shall not use mobile devices without hands-free abilities, for the duration of the run.

3.4.9.10 If working in a DoDEA sanctioned program involving children under the age of 18, per Public Law No 101-647, Section 231, Pub. L. No.102-190, Section 1094, and DoDI 1402.05, child care checks must also be completed.

In accordance with DoDI 1402.05 it is DoD policy that individuals, DoD contractors, subcontractors, staff, or providers in DoD facilities or installations who have regular contact with children under 18 years of age in DoD-sanctioned child care services programs will undergo a criminal history background check in order to protect the health, safety, and well-being of children in such programs. All individuals who also have a current or prior DoD affiliation must also undergo an installation records check (IRC). The contractor may need to provide documents for a fee, which are non-reimbursable to the contractor.

The government will initiate, process, and make any adjudicative determinations for contractors working on a DoDEA contract that are US citizens.

When permitted by the host government, foreign government checks of individuals serving on DoD installations overseas must be requested directly by the employing Military Service or agency in accordance with Volume 1231 of the DoDD 1400.25, as an alternative, DoD Components may request that overseas Military Service investigative elements obtain appropriate host-government checks and accept such checks if they are comparable to those required by section 13041 of Title 42. Where it is not possible to obtain criminal history checks comparable to those required by section 13041 of Title 42, foreign nationals will not be eligible for employment in child care services.

The host government background check must be translated in English by a certified translator and reviewed by the COR for potential disqualifiers in accordance with Public Law No 101- 647, Section 231, Pub. L. No. 102-190, Section 1094, and DoDI 1402.05.

No person, regardless of circumstances, will be approved to provide child care services if the background check results discloses any of the following criteria, below.

(1) That the individual has been convicted in either a civilian or military court (to include any general, special or summary court-martial conviction) or received non-judicial punishment (under Article 15 of chapter 47 of Title 10, U.S.C., also known and referred to in this instruction as "the Uniform Code of Military Justice (UCMJ)" for any of the following:

(a) A sexual offense.

(b) Any criminal offense involving a child victim

(c) A felony drug offense.

(2) That the individual has been held to be negligent in a civil adjudication or administrative proceeding concerning the death or serious injury to a child or dependent person entrusted to the individual's care.

Individuals permitted to perform duties solely under Line of Sight Supervision (LOSS) must be marked conspicuously by means of distinctive clothing, badges, wristbands, or other visible and apparent markings visible from a distance. Conspicuous postings or printed information must communicate the purpose of such markings to staff, customers, parents, and guardians.

LOSS is the continuous visual observation and supervision of an individual whose background check has not yet cleared and who has a favorable interim suitability or fitness determination while he or she is engaged in child interactive duties or in the presence of children in a DoD-sanctioned program or activity. The person providing supervision must have undergone a background check and received a final favorable suitability or fitness determination and be current on all periodic reverifications, as required by this issuance.

The contractor's LOSS supervisor must have:

(1) Undergone a criminal history background check and received a favorable fitness or suitability determination.

(2) Complied with the periodic reverification requirement for a recurring criminal history background check, as required.

(3) Not previously exhibited reckless disregard for an obligation to supervise a contractor.

DoD contractors are required to self-report any disqualifying information as soon as it occurs to the COR and the COR will report the information to DoDEA SMD for action. The Contractors are also to complete a new DD2981 during annual agreement extensions, renewals, or awards. After the initial Child Care checks, Contractors are subject to reverification every five years. If derogatory information surfaces within the 5 years before the reverification, the DoD Component will take action to protect children by reassigning or suspending from having contact with children, any contractor until the case is resolved.

The COR is responsible for obtaining and submitting the required background processing packages to DoDEA SMD to be processed. The processing timeline for completed child care checks could be 120 days or more for completion by DCSA. The adjudication and final determination will occur after the investigative results have been received by DoDEA SMD for action.

Required documents for processing are:

Contractor NIP form

OF306

Resume DD2981 Basic Criminal History and Statement of Admission DoDEA IRC/FAP Consent Form

3.4.10 Maintain the most current background checks on file and shall make them available to the COR upon request.

3.4.11 Criminal Offenses: The Contractor shall not hire anyone with a criminal record to perform under this contract. The Contractor shall immediately inform the COR when it is learned that an employee has been arrested for a criminal offense. A past criminal offense of any nature shall be grounds for removal, as determined by the Contracting Officer. The Contractor shall also immediately inform the COR when any action is taken to suspend or revoke the driver’s license of any driver preforming under this contract.

3.4.11.1 The Contractor shall not assign any person to perform duty under this contract whose background or criminal record includes both an arrest and a conviction of any of the offenses enumerated below;

a. Assault and battery, domestic violence / abuse, homicide, or manslaughter;

b. Child abuse, child neglect, child sexual molestation, pedophilia, child pornography or any crime involving a child;

c. Public indecency, sexual assault, rape or any crime of a sexual nature;

d. Use, possession, or distribution of any illegal drugs or controlled substance;

e. Reckless driving or driving while under the influence of alcohol or drugs;

f. That the individual has been held to be negligent in a civil adjudication or administrative proceeding concerning the death or serious injury to a child or dependent person entrusted to the individual's care.

3.4.11.2 The Contractor shall immediately inform the COR when an employee preforming services under this contract is arrested for a criminal offense. The employee shall be immediately removed from preforming under the resulting contract. Furthermore, the Contractor shall also immediately inform the COR when the driver’s license of any driver preforming under this contract is suspended or revoked.

3.4.12 All contractor drivers shall possess current, valid professional certifications and Commercial

Driver’s licenses in accordance with host nation laws for the vehicle(s) driven.

3.4.13 The contractor shall appoint a Primary and an Alternate Contract Manager who shall be responsible for the performance of work at each location. The contractor shall notify the COR in writing of the appointments within 5 business days of contract award or prior to any replacement personnel assuming these duties.

3.4.14 The contract manager or alternate(s) shall have full authority to act for the contractor on all matters relating to daily operations of this contract.

3.4.15 The COR must be able to contact either the Primary or Alternate Contract Manager at any time, 24 hours a day, regarding emergencies, severe weather notification, or other similar urgent non-routine matters.

3.5 Accident and Incident Procedures and Reporting

3.5.1 Accidents or Incidents. If an accident or incident occurs, the Driver, Safety Attendant, or Safety

Aide, shall check each passenger for injuries, and shall provide first aid and/or call for medical assistance immediately after the accident or incident. The driver shall notify the Contract Manager within 10 minutes of the accident or incident occurring. The Contract Manager shall notify the COR within five (5) minutes of the driver’s notification. The Contractor shall provide telephonic updates to the COR at least every 30 minutes thereafter until the accident scene is clear and service starts again. Procedures to report a Serious Emergency during the run are below.

3.5.1.1 Accident. An accident is an event in which a Contractor’s vehicle with students on board is involved in an event that results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s). Examples of accidents include but are not limited to:

3.5.1.1.1 Collision with another vehicle.

3.5.1.1.2 Hitting a pedestrian, cyclist, or large animal.

3.5.1.1.3 Leaving the roadway and striking any object, and/or overturning.

3.5.1.1.4 Evasive driving or emergency actions that injure any passenger on board.

3.5.1.1.5 Equipment malfunction or mechanical breakdown that results in injuries to those on board.

3.5.1.2 Incident. Any event that occurs on/around the school loading/unloading zone or during school transportation services that has an adverse effect on either the performance of this contract or passengers, such as:

3.5.1.2.1 Any event causing the driver to take evasive action (e.g., swerving, slamming on brakes, etc.) which could cause injury to a passenger or to a pedestrian, or which could cause damage to a vehicle or other property.

3.5.1.2.2 Security problems (e.g., student transportation vehicle is being followed by suspicious vehicles; strangers approaching students at bus stops or on/around school grounds; strangers questioning the driver or students about routes, schedules or passengers; bomb threat; etc.).

3.5.1.2.3 Passenger misbehavior with severe impact (e.g., weapons/prohibited items, assault or battery, vandalism of the vehicle, etc.).

3.5.1.2.4 An individual health-related emergency requiring professional medical attention (e.g., epileptic seizure, etc.).

3.5.2 Response to a Serious Emergency during the Run. In a serious emergency as identified below, the driver, or if he/she is incapacitated, the Bus Security Attendant, Safety Attendant, or

Safety Aide, if one is assigned, shall immediately contact the Host Nation Emergency Services and subsequently contact the Contract Manager, who shall immediately contact the COR.

3.5.2.1 Hijacking of the school vehicle or hostage-taking of a student passenger(s).

3.5.2.2 Gunfire directed at the school vehicle, or in its immediate vicinity.

3.5.2.3 Rocks, bottles, or other objects being thrown at the school vehicle.

3.5.2.4 Person or persons, or another vehicle(s) surrounding the school vehicle, or impeding its movement.

3.5.2.5 Attempts to force the school vehicle from the road or street.

3.5.2.6 An unauthorized person(s) boarding the school vehicle and refusing to leave.

3.5.2.7 Assault by a person(s) causing grievous harm or injury to a vehicle passenger(s).

3.5.2.8 Major vehicle accident that seriously injures a student passenger(s) requiring immediate help from first-responders (police, medical, etc.).

3.5.2.9 Fire aboard the school vehicle that causes evacuation of a student passenger(s).

3.5.3 Accident or Incident Reporting. The Contractor shall comply with the following procedures in the event of an accident or incident, providing the COR with initial telephonic reports and submitting a written Accident or Incident Report by close of business the next duty day. The Government may also require updated reports as needed. The written report shall include at a minimum:

3.5.3.1 The contract number and the date and time of the accident or incident.

3.5.3.2 The location of the accident or incident.

3.5.3.3 The route number and name of driver involved in the accident or incident.

3.5.3.4 The make, model, manufacture year, and size of the Contractor’s vehicle(s) involved in the accident.

3.5.3.5 The names of personnel and passengers involved in the accident or incident, plus the names of all students on board the vehicle when the accident/incident occurred.

3.5.3.6 The names of all personnel and passengers injured and type of injury, if known, involved in the accident or incident.

3.5.3.7 A chronological narrative of the events leading up to the accident or incident.

3.5.3.8 Whether police were on the scene. If the police were on the scene, any citations or findings made by the police concerning the accident, and any police report numbers.

3.5.3.9 Any recommendations or comments by the Contractor concerning the accident or incident.

4. Performance Requirement Summary (PRS).

4.1 All requirements and objectives identified above must be fulfilled 100% of the time in order to meet the needs of a safe and efficient student transportation program.

4.2 In the event of non-performance or failure to meet an objective a Contractor Deficiency Report (CDR) will be issued by the KO with instructions on further steps necessary for corrective action.

4.2.1 Contractor performance of all…