Attachment 1 - PWS 25 Apr 24.pdf
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- Attached to
- Giant Voice Survey
- Solicitation number
- FA461324Q1024
About this file
This document is a Performance Work Statement (PWS) for a contract to evaluate and upgrade the Giant Voice (GV) emergency notification system at F.E. Warren Air Force Base (AFB), Wyoming. The key requirements include:
The contractor shall provide all necessary services to evaluate the existing GV system, design upgrades and expansions, and test the repaired/upgraded system. The PWS outlines specific features and capabilities the new GV system must provide, such as enhanced RF communications, automated testing, encryption security, and integration with the base's emergency notification system. The contractor must be Whelen-certified and will be required to provide drawings, test plans, and acceptance documentation. The period of performance is 90 days or less, and the work must be performed on-site at F.E. Warren AFB. The solicitation is for a firm-fixed price commercial contract, with award based on the lowest priced, technically acceptable offer.
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PERFORMANCE WORK STATEMENT
(PWS)
FOR
Giant Voice Evaluation for Upgrade & Repair, and Expansion
Francis E. Warren (FEW) Air Force Base (AFB), Wyoming
25 Apr 24
[NOTE: table of contents populates based upon the font “Styles” feature in Word.
For example, “1” is associated with Heading 1; “1.1, 1.2, 1.3” are associated with Heading 2. When adding any paragraphs to those levels, be sur to click the
Attachment 1 - PWS FA461324Q0124 - Giant Voice Evaluation
Table of Contents
1. Description of Services
1.1. Evaluation for Upgrade/Repair and Expansion of the current System
1.2. Evaluate, Upgrade and Repair, and Expansion:
1.2.9. Backup Power
1.2.9.1. Control Stations
1.2.9.2. Siren Speaker Locations
1.2.10. Wiring and Conventional Communication Infrastructure
1.2.11. Electrical Power
1.2.12. Audible Signal
1.2.13. Music and Voice
1.2.14. Legacy System Removal/Site Restoration/Debris Removal
1.3. Outside Plant Requirements
1.5. Testing, Drawings, and Acceptance
2. General Services
2.1.4. Schedule of Work
2.1.5. In-Brief/Out-Brief
3. Services Summary
4. Government Furnished Property and/or Services
4.1. Government Furnished Services
4.2. Government Support
5. General Information
5.1. Quality Control
5.2 Quality Assurance
5.3. Security Requirements
5.4. Operational Security (OPSEC)
5.5. Period of Performance/Location/Hours of Operation
5.6. Conservation of Utilities
5.7. Environmental Controls
5.8. Safety Requirements
5.10. Contractor Personnel
5.11. Records
6. Appendices
6.1. Appendix A – Government Applicable Documents and Standards
6.2. Appendix B – List of Deliverables
6.3. Appendix C – Existing and New Outdoor GV System Requirements
1. Description of Services.
The contractor shall provide all management, supervision, tools, materials, supplies, equipment, labor, transportation, software license(s), electrical power, and all other incidentals necessary for the Engineer, Design, and Test of a Giant Voice (GV) System evaluation that includes outdoor GV and controllers at FEW AFB, WY. The contractor shall design a GV system that meets the requirements within this PWS.
1.1. Evaluation for Upgrade/Repair and Expansion of the current System. Whelen certified contractor shall evaluate the existing Whelen WPS-2900 GV system equipment to determine the system’s functionality, coverage, and potential for expansion and repair. Evaluation report must be provided to 90 CS/PM upon completion.
1.2. Evaluate, Upgrade and Repair, and Expansion:
1.2.1. Evaluate. Contractor must evaluate the existing system equipment to include upgrade to encryption capability for the potential of any upgrades, repairs, and expansion.
1.2.2. Upgrade and Repair. Contractor must evaluate the system for any potential upgrade and repairs.
1.2.3. Expansion of Existing System. Expansion coverage to include northern portions of the base where building construction is taking place. Sufficient intelligible voice coverage for the entire base populace with real time emergency alerting messages and accurate health system status.
1.2.3. Repaired, Upgraded, and Expanded GV system shall provide:
1.2.3.2. An interactive map with display and color-coded status with detailed communications diagnostics of each node and/or components in the GV system.
1.2.3.3. Comprehensive GV functions and capabilities, i.e., siren activation, sequence ID, a time and date stamp, unacknowledged alarms and reports, system alarms and events logging, and overall GV health status.
1.2.3.4. Pre-recorded voice alert messages, informational messages, action to be taken, playing of taps, retreat, reveille, and active shooter announcement messages to all personnel in the event of emergencies, terrorist threats, Force Protection contingencies, chemical spills, and real-world exercises.
1.2.4. Features and Capabilities:
1.2.4.1. The siren speakers shall deliver alert, warning, and informational messages of what to do before, during, and after emergencies, threats, exercises, or disasters by the operators at the central control stations, i.e., Primary Command Post (CP) Building 250, Alt CP Building 232, and Tertiary Building 332.
1.2.4.2. The Primary CP Building 250, Alt CP Building 232, and Tertiary Building 332 shall transmit emergency announcements as live voice messages to alert and warn base personnel through remote siren speakers via microphone to any individual zone, group of zones, or all zone speakers.
1.2.4.3. Activation and control subsystems. The Contractor shall leverage the enhanced RF radio frequency communications infrastructure for the GV system. The Contractor shall provide the central control activation and communication system with stand-alone RF infrastructure and not connect to the base network. The GV system shall provide the graphical intuitive interface with the features:
1.2.4.3.1. Operator can enable polygon activation to select and activate sirens.
1.2.4.3.2. Individual site and zone activation.
1.2.4.3.3. Schedule automated activations sent from the control center.
1.2.4.3.4. Operator can right click on any siren color coded icon to view detailed individual status.
1.2.4.3.5. Operator can utilize the alarm logger to retrieve specific event information based on siren site number and/or date and time. All accurate and real time siren system alarms and events are logged for the operator to view as they occur or after they have already occurred.
1.2.4.3.6. Operator must have the ability to monitor communication statistics for each site and reconfigure, add, and/or remove sites as necessary.
1.2.4.3.7. Accurate detailed siren system reports can be retrieved for analyzation, troubleshooting, appropriate corrective action taken, and maintenance.
1.2.5. Software. The GV system shall provide the latest software versions, which shall be compatible with the AtHoc IP Integration Module 64 (IIM64). The AIR FORCE EMERGENCY MASS NOTIFICATION PROGRAM MANAGEMENT OFFICE (AF EMNS PMO) has the current contract to perform the integration and migration of the GFE Blackberry AtHoc IIM64 with the AtHoc net-centric Network Alerting System.
The Base will coordinate with AFMC AFLCMC/HNI for the IIM64 and with HQ ACC/A3O Lead Command to request support on the integration and migration schedule of the expanded GV system with the AtHoc network alerting system.
1.2.5.1. The system shall allow operators to activate remote siren controllers independently, in groups, or as an entire system. The system shall be equipped with a silent test diagnostic that allows it to test all major system components without producing an audible signal.
1.2.5.2. The Siren Control Units (SCU) shall allow for multiple activation sequences to be programmed from the primary, alternate, or tertiary control stations or locally at the siren site.
1.2.5.3. The SCU shall utilize a separate battery cabinet that isolates the batteries from the electronic circuitry. Controller units shall be powered from standard 12VDC batteries, and the sirens shall operate continuously for at least 30 minutes in tone and voice on battery backup.
1.2.5.4. The SCU shall use hot swappable pulse width modulated amplifiers or single board amplifiers to provide the highest reliability and efficiency in a small modular weatherproof enclosure.
1.2.5.5. The amplifier shall be a modular component, which is hot swappable or single board amplifier, allowing easier maintenance and increased redundancy.
1.2.5.6. The GV system shall be programmed to perform automatic testing of all speakers in the system, weekly and/or monthly routine report, quiet testing, growl testing, or a full system test.
1.2.5.7. The GV system shall provide end to end security communications via 256-bit Advanced Encryption Standard (AES) over-the-air encryption package to prevent malicious, unauthorized access or accidental operation of the system and protect user data.
1.2.6. System Interface. GV System shall provide the following features:
1.2.6.1. Application Programming Interface (API) to remotely activate audible alerts.
1.2.6.2. Standard Transmission Control Protocol/Internet Protocol (TCP/IP) network protocols, Recommended Standard (RS) 232, RS-485, and audio-in input.
1.2.6.3. The API shall conduct all interactions using Extensible Markup Language (XML) messages conforming to the OASIS (Organization for the Advancement of Structured Information Standard) Common Alerting Protocols (CAP) Standard.
1.2.6.4. The API shall allow an external system to initiate specified pre-recorded audio alerts in the Giant Voice system.
1.2.6.5. Systems request reports on the status of delivery and activation of an alert already in progress;
specifically, if the alert was delivered to all targeted speakers and these speakers are sounding the alert.
1.2.6.6. Allow user termination of an alert already in progress. Request reports on system health status, replying with a detailed response.
1.2.6.7. The Giant Voice system shall allow the activation of target siren or speaker via dry contacts and audio-in input.
1.2.7. GV system shall be pre-programmed with the following messages:
(**NOTE - This is intended as a general list and the exact message list will be supplied by the base after the Post Award Walk-Thru.**)
1.2.7.1. Example Broadcasting Messages:
Westminster Chime Attack Warning Disaster Warning FPCON Alpha FPCON Bravo FPCON Charlie FPCON Delta All Clear To The Colors Retreat, Bugle Reveille Bugle Taps The National Anthem Retreat/Anthem End Message Indicator
1.2.7.2. Broadcasting Tones:
Alt Steady
Alt Wail Pulse Steady Pulse Wail
1.2.7.3. Broadcasting Voice:
Public Address Live Voice Audio level (line-level) input
1.2.7.4. Control System will perform the following functions:
Reset - used to reset all poles Cancel - used to cancel a message in mid-stream Test Message Silent Test
1.2.8. Zone Selectable. The GV system shall be set up and configured to provide speaker zone selection functions. All zones are linked to provide simultaneous activations and the capability to activate each individual zone or group of zones or all zones. The GV system shall allow for the pre-configuration of zones as indicated by 90th Communications Squadron (90 CS) Program Manager (PM), which can be selected by the operator to promptly issue an announcement to the selected area. The zone configuration will be determined with evaluation and provided with the evaluation report.
1.2.8.1. Central Control Stations. The GV system shall leverage the VHF RF Repeater infrastructure to transmit voice communications to all GV sirens. The GV system shall ensure that emergency alerts and announcements are securely transmitted and received, and the siren network is always available. GV system shall be capable of being activated, monitored and controlled, and transmit and receive real-time accurate siren status, and perform all system alarms and activities from the Primary CP Building 250, Alt CP Building 232, and tertiary Building 332.
1.2.9. Backup Power
1.2.9.1. Control Stations. System upgrade must include a new backup power (UPS) to maintain operations during emergencies that could result from temporary loss of normal base utilities. Backup Power Capacity for fire alarm systems is defined in the National Fire Alarm Code, NFPA 72, and section
1.5.1. As stated in Annex E of NFPA 72, mass notification systems should have the same backup power capacity as fire alarms. NFPA 72 states that the secondary supply for the control station shall be capable of supporting alarm operation for a minimum of four (4) hours.
1.2.9.2. Siren Speaker Locations. Each siren speaker location shall use the new batteries backup power to maintain operations during emergencies that could result in temporary loss of normal base utilities IAW NFPA 72. Each siren speaker shall have fully charged rechargeable batteries and shall be capable of operating the system under quiescent (non-alarm) load for a period of 72 hours and then shall be capable of operating the system under an emergency condition for 60 minutes at maximum connected load.
1.2.10. Wiring and Conventional Communication Infrastructure. The system shall include all signaling wiring for the enhanced VHF RF infrastructure to provide a reliable, robust, redundant, and resilient command and control communication system for the GV system.
1.2.11. Electrical Power. The system shall use solar power sources to provide power to the GV equipment. Installations must comply with NFPA 70 (National Electric Code) and UFC 3-510-01 low voltage requirements.
1.2.12. Audible Signal. When broadcasting voice and tone alerts for different warnings and when used as a vocal GV system for command-and-control instructions, the speaker system shall produce an audible signal and intelligible voice messages to any personnel located in the populated areas.
1.2.13. Music and Voice. The GV system shall be capable of broadcasting standard military music selections and pre-recorded voice messages.
1.2.14. Legacy System Removal/Site Restoration/Debris Removal.
1.3. Outside Plant Requirements
1.3.1. The new GV system shall be a stand-alone, two-way, Radio Frequency (RF) Repeater communications infrastructure works properly for the expanded GV system. The Central Control Station shall provide two- way communications with all five (5) existing outdoor sirens and two (2) new outdoor sirens.
1.3.2. If the contractor deems an expansion is necessary the expansion shall use the existing central control communications equipment and utilize the existing Very High Frequency (VHF) RF repeater infrastructure to transport voice announcements to the existing five (5) outdoor sirens and the two (2) expansion locations. The audible siren speaker messages shall be optimized, tested, controlled, and adjusted to prevent bleed-over noise into the surrounding communities.
1.3.3. The GV system shall utilize the existing three (3) Central Controller stations (CCS) to handle all communications between the central control stations and the outdoor sirens.
1.3.4. The GV system shall provide reliable, resilient, and robust communications over the VHF RF repeater infrastructure. The expansion must be compatible with the current system. The frequencies for the new VHF repeater will be provided at the later time.
1.3.5. The new GV system shall include the install of two (2) new SCU and two (2) new VHF radios that are compatible with the current system, for the expanded GV system. The existing five (5) radios shall be evaluated for upgrade to ensure encryption capability across the entire GV system. Contractor must state if upgrade is deemed necessary. The new RF Repeater infrastructure shall be the primary operational method used for the expanded GV system.
1.3.6. The expanded GV system shall use the pre-existing programmed terrorist attack announcements, weather warnings, Force Protection, chemical spills, active shooter, exercises, local accidents, base operations, and general announcements defined by FEW AFB.
1.3.7. The expanded GV system shall provide intelligible audible signals, pre-recorded and live voice messages, and electronic communications. FEW AFB shall have an expanded GV system with the capability to disseminate rapid emergency information to warn all personnel immediately per UFC 4- 021-01.
1.3.8. The Contractor shall provide with their offer site visit walk through information to analyze the project requirements, sound propagation analysis, perform engineering design tasks, and develop the data deliverables. The sound propagation mapping software shall be used to determine the sound travel, environmental attributes of the land, buildings, and the effects on sound travel. This software shall be used to determine the best Whelen speaker (or compatible) configuration and optimal locations for the two new GV poles (towers) and alternate locations if the primary location is not able to be used.
1.3.9. The new GV system must include weatherproof head and liquid tight devices and weatherproof sealants to prevent moisture, water, and insects from entering the dedicated electrical, communication systems and enclosures. The Contractor shall install the 2-inch electrical Poly Vinyl Chloride (PVC) tubing conduits, weatherproof and waterproof sealants, connectors, couplings, straps, tape, and cable ties for securing power cables and siren speaker wires.
1.3.10. The Contractor shall ensure there is a lightning strike protection system for all poles, speakers, and SCUs. The Contractor shall ensure the proper size of the solid lightning rod kits and ground rod kits for protection of poles in the ground to withstand the tremendous power and dissipation of a lightning strike and to comply with safety requirements IAW National Fire Protection Association (NFPA) 780 standard, Underwriters Laboratories (UL) 96A standard, National Electrical Code (NEC).
1.3.11. The Contractor shall ensure there are adequate lightning protection arrestors for all SCUs and radio antennas.
1.3.12. Any distances, measurements, counts or other numerical data (or other materials, etc.) provided by the Government are approximations only.
1.3.14. The GV system shall have a red steady warning beacon on top of the two (2) new speaker arrays to ensure a warning light is visible for helicopter operations in the area.
1.3.15. The GV system shall have two (2) new speaker arrays for the two (2) new outdoor GV poles/locations.
See Appendix C for current requirements and estimations for the expansion.
1.3.16. The GV system shall have two (2) new SCUs, and their corresponding amplifiers and batteries. GV system shall include a new VHF fiberglass antenna (with ancillary equipment) on each outdoor GV pole IAW this
PWS.
1.3.17. New GV system shall include two (2) new enclosures to house two (2) new controller processing units that interface with the logic controller circuitry boards in the SCUs, to provide activation, control, and monitoring capabilities, along with the accurate, real-time system status indications. The enclosure shall be weatherproof, waterproof, stainless steel, and National Electrical Manufacturers Association (NEMA)-4X rated.
1.3.18. New GV system shall include the install of Government provided VHF radios and utilize existing central controller workstations in the Primary Command Post (CP) (B250), and Alt CP (B232), and tertiary B332 (90 CS).
Contractor shall also provide and install the appropriate connections from the console to the APX7500 radio in the building’s designated communications room. Contractor shall confirm cable pathway with 90 CS/PM.
1.3.19. GV system shall include GPS antennas, antenna cables, and mounting brackets for maintaining timing at the new GV pole locations. The GV system shall use the Network Time Protocol GPS time servers within B333 to provide synchronization of the GV central control station consoles.
1.3.20. The Contractor shall provide skilled and Whelan-certified personnel that are qualified to install the expanded GV system and test the voltage, current, wire size, distance, transformer size, fuses, breakers, current limiting devices, communications, and other variables to ensure they are correctly utilized to drive the upgraded load for the expanded GV system.
1.5. Testing, Drawings, and Acceptance.
1.5.1 Contractor Testing.
1.5.1.1. Test and Acceptance/Installation Test Plan. The Contractor shall submit a detailed written test plan that details how they will test the GV system, CCUs SCUs, Front End processor and Field Interface Unit controllers, all siren speakers’ arrays, and ensure compliance with Unified Facilities Criteria (UFC) 4-021-01.The test plan will be reviewed and approved by the Government before final acceptance. These tests shall be accomplished at least 14 calendar days prior to testing and submitted to the 90 CS/PM.
1.5.1.2. Testing Requirements. The Contractor shall furnish all test equipment and personnel required to conduct all required testing. The Contractor shall test the speaker volume level to prevent excessive distortion/echo of the voice message which will decrease intelligibility to unacceptably low levels. The Contractor shall conduct a live voice test and the government personnel will listen and assess the intelligibility/clarity of the voice announcement at a radial distance of 2000 feet away from each siren pole.
The Contractor shall document all test results in a “Test Report(s)” and submit to local 90 CS/PM within five (5) business days of completion of each test. During any testing phase, the Government reserves the right to perform any of the Contractor performed inspections and tests to ensure solutions conform to prescribed requirements. The Contractor shall bear the burden of any and all undisclosed costs. The Contractor shall provide on-site support during the acceptance testing.
1.5.1.3. Line of Sight Test. The contractor shall test two-way RF transmit and receive communications signals to/from the Central Control Stations and antennas to the Siren controllers and antennas; signals to/from the Primary CP Building 250, Alt CP Building 232, and Tertiary Building 332. Tests shall be accomplished to ensure the expanded GV system will meet the required end-to-end enhanced RF communications signal strength and coverage areas.
1.6 Final Acceptance.
1.6.1. Walk-through. The Contractor shall schedule a final project walk-through prior to close out with 90 CS/PM. This should be scheduled at least five (5) business days prior to the acceptance.
1.6.2. Contractor shall conduct on-site testing IAW OEM installation manuals, practices, and the appropriate vendor’s test procedures. Contractor shall furnish all test equipment and personnel required to conduct all required testing. During any testing phase, the Government reserves the right to perform any of the contractor performed inspections and tests to assure solutions conform to prescribed requirements. The Contractor shall provide on-site support during the acceptance testing. The Contractor shall participate with the Government in testing the complete communications system. When any system, subsystem, component, or requirement test fails to meet the requirements of the test, Government acceptance and payment will be withheld until such time as the cause of the failure is corrected to the Government’s satisfaction. After appropriate corrective action has been taken, all tests including those previously completed, related to the failed test and the corrective action shall be repeated and successfully completed prior to Government acceptance.
1.7. Drawings.
1.7.1. As Built Drawings. Contractor shall submit red line drawings showing the “As-Built” configuration in Visio format to the 90 CS/PM prior to acceptance. The As-Built Drawings shall include the locations of all GV equipment, rack number, CAT 6 cables, enhanced RF network connectivity infrastructure, the
Global Positioning Satellite coordinates of each tower location, the detailed logical enhanced RF diagram of the expanded GV system, the facility location of the upgraded GV equipment, a floor plan of the room location, power source facilities and connections, a rack elevation plan of the GV equipment, equipment description, specifications, instructions, performance characteristics, power requirements, maintenance procedures, part lists and wiring diagrams as a complete source of information in order to easily follow, maintain and order replacement parts, and test coverage areas for FEW AFB. The coverage area drawings shall be shown on a satellite image of the coverage areas with the street names, facility locations and other geo-references shown.
1.7.2. Upon project completion the Contractor shall provide configuration management as-built drawings and documentation of the new GV system, including the predicted and tested audible coverage areas. The Contractor shall provide As-Built drawings on CD in Microsoft Visio format and a courtesy copy in PDF.
2. General Services
2.1. Site Coordination. Contractor shall coordinate with 90 CS/PM to arrange an in-brief with other base personnel as appropriate (e.g., Base Civil Engineering [BCE], Security, Safety) at the initiation of any survey and prior to beginning implementation. Contractor must meet with the Base Safety Officer (BSO) immediately upon arrival on site for review of the specific safety requirements prior to installation. During the in-brief, the contractor shall familiarize the Government with the contractor’s purpose and coordinate the proposed agenda.
2.2. Site Survey. Contractor shall collect all information to refine base requirements and to perform design tasks in response to the PWS. The Contractor shall obtain available drawings from 90 CS/PM. The Government will provide escorts during the Contractor’s survey, installation, and testing within “restricted” areas.
2.2.1. Contractor shall coordinate and conduct an out-brief with the 90 CS/PM at the conclusion of the survey and the implementation. At the survey out-brief, the Contractor shall inform the Government of survey results, including construction support requirements related to the project.
2.2.2. The Contractor shall provide copies of the engineering site survey to the 90 CS/PM
2.1.3. Identification/Marking. Contractor shall clearly mark all Contractor-Furnished Property and Equipment (CFP/CFE) with their company's name. The Contractor shall place an easily read, very visible, sign (minimum 8.5" x 11") on large containers, construction equipment, or un-manned rental vehicles while on the Government installation indicating the company name and both the Contractor and Site POC's names and local telephone numbers. The Contractor shall label all equipment, rack number, pole number, IP addresses, and cables they install in accordance with ANSI/TIA/EIA-606-A-2002. The Contractor is responsible for coordinating and paying any repairs to base infrastructure caused by damage made by the Contractor through negligence or failure to adhere to installation Civil Engineering authority’s guidance on existing infrastructure (cables, power lines, equipment, etc.).
2.1.4. Schedule of Work. Contractor shall propose a schedule of work within seven (7) calendar days of notice of award to 90 CS/PM. 90 CS/PM will review the proposed schedule of work and will coordinate with the contractor if the proposed schedule is not feasible. The approved schedule of work will be determined within 14 calendar days of contract award. The Contractor shall provide a complete milestone schedule that denotes project activities to include time-phased start and completion dates for the project and sub-projects associated with the installation and testing of the components and system.
2.1.5. In-Brief/Out-Brief. The Contractor shall conduct an in-brief and out-brief with 90 CS/PM or designated representative at the beginning and conclusion of the implementation. The in-brief shall inform the customer of the implementation plans, status, schedule, and necessary support.
The out-brief shall inform the customer of implementation results and necessary maintenance issues (including warranties).
3. Services Summary.
The contractor service delivery requirements are summarized into performance objectives that relate directly to standards of performance required to meet mission essential needs. For the Performance Objective to be met, service delivery must be in substantial compliance with applicable performance standards. The Performance Threshold describes the minimum overall levels of service delivery required for acceptable quality control. Failure to meet these Performance Thresholds means that contractor Quality Control is unacceptable.
The following is a list of the key performance objectives that shall be verified as contractually compliant by Government personnel; however, inspection of any contract requirement is authorized.
Performance Objective PWS Para. Performance Threshold Method of Surveillance
Coverage Map with new tower location estimates 1.1./1.3.8 Supply sound propagation map with proposed new tower locations. 100% Inspection
Whelen Certification 1.1. Provide copies of Certifications or authorization from Whelen 100% Inspection
Evaluate current GV System 1.1
Determine the system’s functionality, coverage, and ability to expand. Zero deficiencies
100% Inspection
4. Government Furnished Property and/or Services
4.1. Government Furnished Services.
4.1.1. Utilities. The Government will furnish the electricity, water, and sewage services (as necessary) for the accomplishment of service IAW this PWS.
4.2. Government Support
4.2.1. The laydown and dry storage areas will be provided upon request. The Contractor shall request the amount of storage in their offer and secure this area if needed. If the base cannot provide the request area, the Contractor will be required to find another area.
5. General Information.
5.1. Quality Control.
The contractor is required to control the quality-of-service delivery and offer to the Government for acceptance only services which conform to contract requirements. The overall control of quality must meet the specified performance thresholds for each requirement in the Services Summary.
5.2 Quality Assurance
The Government shall evaluate the contractor’s performance by monitoring the contractor’s performance to ensure services are received. The Government shall evaluate the contractor’s performance through on-site inspections, random spot checks, system acceptance tests, and receipt of customer complaints. The Government shall investigate complaints received from customers. The Government shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Remedies for non-conforming services shall be resolved IAW the applicable Inspection/Acceptance clause attached within the contract.
5.2.1. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the Contracting Officer and NOT to 90 CS/PM.
5.2.2. The Contractor shall provide Quality Assurance Support for the entire life of the project. The Contractor’s Quality Assurance Evaluator (QAE) shall assist the Government representative in performing random spot checks and system acceptance tests. The Government shall inspect each task as completed.
Contractor shall be responsible for identifying system and outside plant deficiencies and/or discrepancies throughout the life of the project. A weekly status report (soft copy) shall be prepared and submitted to 90 CS/PM indicating progress/status and listing any deficiencies/discrepancies found and actions to correct them.
The purpose of the report is to inform IPT members of project progress, problems being encountered, corrective actions taken, and other topics necessary/beneficial to ensure success and timely completion of the contract requirements. Government personnel reserve the right to perform inspections of the Contractor’s work during all phases of the installation.
5.2.3. The services to be performed by the contractor during the period of this contract shall always be subject to review by the Contracting Officer (CO) and/or authorized representative(s).
5.3. Security Requirements. The contractor shall be responsible for all passes issued to his/her employees under this contract. Applications shall be coordinated through the 90 CS/PM. At the time of application Security Forces will conduct a background check on employees. Upon termination of employment or contract completion, the contractor shall be responsible for returning identification cards/base passes to Security Forces within 24 hours. The Government shall provide the contractor with access to buildings necessary to perform work under this PWS. The contractor shall be subject to all Department of Defense rules and regulations while working on this military installation. The contractor shall provide all necessary personnel information for base access to 90 CS/PM at least 14 calendar days prior to beginning work. Some work may take place in secure areas where contractor employees must be escorted at all times. Contractor shall coordinate access to secure areas with 90 CS/PM at least seven (7) business days prior to access of the secure area. It is the Government’s responsibility to provide escorts. Contractor will not need security clearance.
5.3.1. Anti-Terrorism. If the Contractor (contract employees/subcontractors) identify any suspicious activity, they shall immediately contact the Base Defense Operations Center (BDOC) at 307-773-3501 (on-installation)/Missile Security Control (MSC) at 307-773-2701 (off-installation) and notify the CO and 90 CS/PM that they contacted the BDOC and/or MSC.
5.3.2. Physical Security. The Contractor shall be responsible for all contractor property on Government property. At the close of each work period, Government facilities, Contractor property, and Contractor materials shall be secured. The Government shall not be held responsible for any loss experience by the contractor resulting from theft or vandalism.
5.4. Operational Security (OPSEC).
The contractor shall adhere to the following minimum requirements in support of this requirement:
5.4.1. Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Official Business controlled unclassified information (CUI) may only be transmitted as directed in the PWS.
5.4.2. The Contractor shall not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract should be coordinated through the Project Manager or Contracting Officer, as applicable.
5.4.3. Because observation of events, operations, physical changes, etc. may reveal National Security information, specific restrictions are needed to preclude unintentional release of this information to unauthorized parties. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.) Therefore, contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data, or information, or observed events that reveal sensitive government operations, personnel, equipment, including, but not limited to:
5.4.3.1. Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, additions to vessels, aircraft, or weapons or equipment; increases, change, or decreases in work/deployment frequency or government personnel, vehicle, vessel or aircraft movements;
specialized equipment orders, deliveries, shipments, etc., Unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract shall be reported immediately to the 90 CS/PM and/or CO, as applicable.
5.4.3.2. Government issued badges, identification shall be removed and/or concealed from plain sight when off base and shall not be left in vehicles or unprotected. Badges and passes may not be duplicated, copied, or loaned to others. Lost or stolen identification badges, vehicle passes etc. shall be immediately reported to the Project Manager, Contracting Officer, and/or installation Security Office.
5.5. Period of Performance/Location/Hours of Operation.
5.5.1. Period of Performance. Refence contract period of performance.
5.5.2. Location. Place of performance is at F. E. Warren AFB WY. Telework shall not be permitted for this contract.
5.5.3. Normal Hours of Operation. The contractor shall perform the services required under this contract during the normal operating hours of the site. The average workweek consists of 7:00 AM and 4:00 PM
(MDT), Monday through Friday, excluding holidays and base closures. Any site work requested by the contractor to be performed outside of normal duty hours shall be coordinated with 90 CS/PM and Contracting Officer (CO) at least seven (7) business days in advance.
5.5.3.1. Facilities may be occupied during this effort. Contractor shall accomplish the installation with minimum disruption of daily office activities. If performance of work outside normal duty hours will be required to meet the scheduled dates stated above, include desired working hours with offer.
5.5.4. Recognized Holidays. The contractor is not required to provide service on the following days:
New Year's Day (January 1).
Birthday of Martin Luther King, Jr. (Third Monday in January).
Washington's Birthday (Third Monday in February).
Memorial Day (Last Monday in May).
Juneteenth National Independence Day (June 19).
Independence Day (July 4).
Labor Day (First Monday in September).
Columbus Day (Second Monday in October).
Veterans Day (November 11).
Thanksgiving Day (Fourth Thursday in November).
Christmas Day (December 25).
If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.
5.6. Conservation of Utilities.
The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions which prevent the waste of utilities which include the following:
5.6.1. Lights shall be used only in areas where and when work is being performed.
5.6.2. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees unless authorized.
5.6.3. Water faucets or valves shall be turned off after the required use has been accomplished.
5.6.4. Government telephones shall be used only for official Government business.
5.7. Environmental Controls.
5.7.1. Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the CO pursuant to notice requirements and negotiate a modification to the contract. All contractors are responsible for ensuring their subcontractors are compliant with all laws and regulations.
5.7.2. Notification of Environmental Spills. If the contractor spills or releases any substance contained in
40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to the F.E. Warren AFB Fire Dept at 911 (landline) or 307-773-2931 (cell phone). The liability for the spill or release of such substance’s rests solely with the contractor and its agent.
5.7.3. Hazardous Material (HM). If hazardous materials are used in the execution of this contract, the contractor shall comply with all federal, state and local regulations concerning the use, storage, and reporting of HM in accordance with AFMAN 32-7002, Environmental Compliance and Pollution Prevention. The contractor shall be required to obtain authorization per the Installation Hazardous Materials Management Program before ordering or purchasing any hazardous product and may not bring a HM onto F. E. Warren AFB property, nor use a HM, until the contractor receives all required authorizations. This authorization process may take up to three weeks.
5.7.4. Green Procurement Program (GPP). In performance of this contract, contractors shall use Environmental Protection Agency (EPA) designated recycled content products, Information Technology (IT) Energy Star products/appliances, Federal Energy Management Program (FEMP) Designated Energy Efficient Low Stand By Power products/appliances, U.S. Department of Agriculture (USDA) Bio based/Bio preferred products, Environmentally preferable products, Electronic Product Environmental Assessment Tool (EPEAT) registered products, Water Sense or other water efficient products, non- or Low Ozone depleting substances under the Significant New Alternatives Policy (SNAP), non or Low toxic or hazardous constituents (e.g. non- VOC paint) and any other environmentally sustainable product/method, to the greatest extent possible.
5.7.5. Asbestos. Due to the age of the building, the contractor must test for asbestos and lead prior to drilling into real property. The government shall not provide an asbestos report and it is incumbent upon the contractor to conduct the testing and abatement if required for installation. If the contractor detects asbestos or lead, the contractor must properly abate and dispose of the asbestos/lead (released during any drilling) IAW applicable laws and regulations. When testing, abating, or disposing, the contractor must take the necessary precautions to protect their employees, the public, and building occupants. If desired by the contractor, the contractor can hire a sub-contractor to conduct the asbestos/lead testing and abatement;
however, ensuring proper qualifications shall be the responsibility of the contractor.
5.8. Safety Requirements.
5.8.1. In performing work under this contract, the contractor shall:
5.8.1.1. Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.
5.8.1.2. Record and report promptly (within one hour), to 90 CS/PM or CO, all available facts relating to each instance of damage to Government property or injury to either contractor or Government personnel.
5.8.1.3. Accident/Incident Reporting and Investigation. Contractor shall record and report all available facts relating to each instance of injury to either contractor or Government personnel to 90 CS/PM and the Base Safety Office (BSO). Contractor shall secure the scene of any accident and wreckage until released by the accident investigative authority through 90 CS/PM. If the Government elects to investigate the incident, the contractor shall cooperate fully and assist the Government personnel until the investigation is completed.
5.9 Continuation of Essential DoD Contractor Services During Crisis.
IAW DFARS 237.7602(a), it is determined that the Giant Voice Service has NOT been identified by the Functional Commander/Director as an essential service.
5.10. Contractor Personnel.
5.10.1. Personnel Information. The Contractor shall submit a Site Visit Request to 90 CS/PM listing the following: contract number, location of work site, start and stop dates, and names of the site POC and additional contractor personnel needing access to the base no later than 14 calendar days before beginning work. When reporting to the registration office, the authorized Contractor personnel must provide a valid driver’s license for each individual and valid vehicle insurance certificate or rental agreement for each vehicle, to obtain access to the base.
5.10.2. Contract Manager. Contractor shall provide a Project Manager (PM) and alternate(s) responsible for contract performance and continuity ten (10) calendar days prior to project start to 90 CS/PM.
5.10.2.1. The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.
5.10.2.2. The contract manager shall be available within 24 hours of a request by the Government to meet to discuss problems.
5.10.2.3. The contract manager shall be able to read, write, speak, and understand English and shall be on site to coordinate permits, clearances, and receive shipments/material related to the contract.
5.10.2.4. The Contractor’s PM shall sign section 11A (Installation Activity) on AFTO Form 747 Cyberspace Infrastructure system Acceptance form which is used as a system commissioning documents at the completion of the project. The AFTO Form 747 will be signed and provided by 90 CS/PM.
5.10.3. Site Point of Contact (POC). The Contractor shall designate and provide to 90 CS/PM the Contractor's on-site team leader and alternate(s) as the Site POC for individual projects on the Site Visit Request Letter. The Site POC or alternate(s) shall be on site during duty hours until project completion and shall oversee all facets of the installation tasks. The Site POC shall be the interface for all work site communications with the Government, including quality, safety, and discrepancy matters.
5.10.3.1. The site POC shall be able to read, write, speak, and understand English and shall be on site to coordinate permits, clearances, and receive shipments/material related to the contract.
5.10.4. Contractor Employees: The contractor shall not employ persons for work on this contract if such employee is a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.
5.10.4.1. The Contractor shall utilize employees who have adequate training, skills, and knowledge to perform the requirements in this PWS.
5.10.4.2. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English. Contractor personnel who interact with Government personnel shall be able to communicate effectively in English.
5.10.4.3. The consumption of alcoholic beverages by Contractor personnel while on duty is strictly forbidden. The use of illegal drugs by Contractor Personnel is strictly forbidden. The Contractor shall immediately remove any personnel who is under the influence of alcohol or drugs.
5.11. Records. The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS or required by the provisions of a mandatory directive listed in Applicable Publications and Forms. If requested by 90 CS/PM or CO, the contractor shall provide the original record, or a reproducible copy of any such record within five (5) working days of receipt of the request.
5.11.1. Manuals and Practices. The Contractor shall provide the latest version of operation, installation, troubleshooting instructions, and maintenance manuals and practices/users guide for each system installed as provided by the original manufacturer with all new and upgraded equipment to 90 CS/PM ten (10) calendar days prior to acceptance.
6. Appendices
6.1. Appendix A – Government Applicable Documents and Standards
The Contractor shall comply with these documents during the performance of this contract. The Contractor shall obtain and comply with any other applicable manuals not identified in this PWS that would be required to meet industry standards.
UFC 4-021-01; 9 Apr 2008, change 1, Jan 2010 - Design and O &M: Mass Notification Systems UFC 4- 010-01/02 - Minimum Antiterrorism Standard for Buildings AFI 10-2501 - AF Emergency Management Program Planning and Operations Executive Order 13407, 28 Jun 2006 - National Public Alert and Warning System Secretary of Defense Memorandum: Final Recommendations of the Ft Hood Follow-On Review, 18 Aug 2010 DoDI 6055-17, 13 Jan 2009 - DoD Installation Emergency Management (IEM) program incorporating change 1, Nov 19, 2010 OSHA CFR 29 Part 1910-268 - (1988) Telecommunications REA TE&CM 701/PC-5A - Rural Electrification Administration (REA)
REA TE&CM 643 Form 515C - Rural Electrification Administration
(REA)
NEMA TC 2-1998 - Electrical Polyvinyl Chloride (PVC) Tubing and Conduit ANSI/TIA/EIA-568-B - (2001) Commercial Building Telecommunications (568B-1, 568B-2, 568B-3) Cabling Standard ANSI/TIA/EIA-569-A - (1998) Commercial Building Standard for Telecommunications Pathways and Spaces ANSI/TIA/EIA-606-A - (2002) Administration Standard for the Telecommunications
Infrastructure of Commercial Buildings ANSI/TIA/EIA-607 - (1994) Commercial Building Grounding and Bonding Requirements for
Telecommunications ANSI/EIA-310-D - Cabinets, Racks, Panels, and Associated Equipment BICSI TDM Manual - (1998) Building Industries Consulting Services International
Telecommunications Distribution Methods (TDM) Manual RUS Bulletin 1751F-640 - Design of Buried Plant-Physical Consideration RUS Bulletin 1751F-641 -
Construction of Buried Plant RUS Bulletin 1751F-643 - Underground Plant Design RUS Bulletin 1751F-644 - Underground Plant Construction Telecommunications
Engineering Shield Continuity and Construction Manual (TE&CM) 451.2 RUS Bulletin 345-65 (PE-33) - RUS Specification for Shield Bonding Connectors RUS Bulletin 345-54 (PE-51) - RUS Specification for Telephone Cable Splicing Connectors
RUS Bulletin 345-72 (PE-74) - RUS Specification for Filled Splice
Closures RUS Bulletin 345-150 (515a) - Specifications and Drawings for Construction of Direct
Buried Plant RUS Bulletin 345-151 (515d) - Specifications and Drawings for Underground Cable Installation Electronics Industry Alliance EIA-310-D - Cabinets, Racks, Panels, and Associated Equipment ANSI/TIA/EIA-758 - Outside Plant Telecommunication Cabling Standard
ANSI/TIA/EIA-606 - Administration Standard for Commercial Telecommunication Standard PVC) Tubing and Conduit
NFPA 70 - (2011) National Electric Code NFPA 72 - (2013) National Fire Alarm Code AFI 91-203, Chapter 23 - Air Force Consolidated Occupational Safety
Instruction Unified Facilities Code (UFC) 3-510-01 (2012), Interior Electrical Systems; Engineering Technical Letter (ETL) 11-29 (2011), Use of Light-
Emitting Diode (LED) Fixtures in Airfield Lighting Systems on Air Force Installations and Enduring/Contingency Location.
UFC 3-560-01 (2006), Electrical Safety, O&M; UFC 3-535-01 (2005).
Visual Air Navigation Facilities.
NFPA 70E, Standard for Electrical Safety in the Workplace.
F. E. Warren AFB Electrical Standards.
UFC 3-510-01 Low Voltage Requirements F. E. Warren AFB Safety Rules and Procedures NFPA 780 and UL 96A standards FAA Advisory Circular AC70/7460-1M and ETL 11-29
6.2. Appendix B – List of Deliverables
Deliverables Section When Who
Evaluation of Current System 1.1.
Upon completion of the evaluation 90 CS/PM
Zone Configuration 1.2.8.
Test Plan…
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