Attachment 1 - Purchase Description.pdf
PDF 149 KB Posted
- Attached to
- Website Optimization Software Federal contract opportunity
- Solicitation number
- 75N95024Q00106
About this file
This document contains a purchase description and related federal contract opportunity solicitation. The National Institute of Mental Health requires website optimization software to maintain and improve its public website and intranet. The solicitation seeks an unlimited license of the Monsido Premium Package to provide governance, quality assurance, accessibility compliance, search engine optimization, and other features. Key capabilities include accessibility scanning and remediation, quality assurance checks, traffic analytics, search engine optimization optimization, prioritized content management, performance monitoring, digital asset management, user access controls, and unlimited training. The software must integrate with the NIMH's Drupal 10 content management system. The base period of performance is one year from March 2024 to March 2025, with four optional one-year extensions. The National Institute on Drug Abuse intends to award this non-competitive brand name contract to Acquia Inc. without full and open competition.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 75N95024Q00114 - CSS Final.pdf | ||
| Attachment 3 - FAR 52.204-24 (Nov 2021).pdf | ||
| Attachment 4 - FAR 52.204-26 (Oct 2020).pdf | ||
| Attachment 5 - FAR 52.212-5 (Dec 2023) print.pdf | ||
| Attachment 2 - FAR 52.212-4 Addendum.pdf | ||
| Attachment 6- Invoice Instructions.pdf |
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Text version
Version 11-30-2016-1 FAR Part 11—Describing Agency Needs
PURCHASE DESCRIPTION
1. Statement of Need and Purpose: The Electronic Communications Branch (ECB) within the NIMH Office of Science Policy, Planning, and Communications (OSPPC) oversees the design, development, and management of the enterprise-wide NIMH public website and the NIMH intranet. ECB posts timely and accurate information to these sites, ensures NIMH information is accessible to individuals with disabilities, and seeks to improve the user experience for all digital communications channels. The NIMH website is expected to perform seamlessly and reach audiences 24 hours a day, 7 days a week.
Each year, the NIMH website reaches millions of individuals across the country and the globe who seek information on mental health illnesses, research topics, news, clinical trials, job announcements, and more.
To evaluate, update, and implement continuous improvement to this impactful, wide-reaching website, and other communications channels, ECB requires the use of various tools and software. In particular, an all-in-one platform that would enable ECB to optimize the NIMH public website governance, quality assurance, accessibility compliance, and search engine optimization (SEO) is desired.
2. Background Information and Objective: The NIMH website is a highly visible, trusted, and key communication channel for disseminating information to the public about the science of mental illnesses and why it matters. To maintain the public trust, authenticity, accuracy, and timeliness of the content ECB posts on the website, the latest tools for optimizing the user experience are necessary. Additionally, to maximize the website user diversity and inclusion, the website must comply with Section 508 regulations, which specify Federal compliance standards for individuals with disabilities. A website optimization software tool is required to provide ongoing maintenance, scanning, and reporting on the NIMH website. Additionally, OSPPC’s Science Writing, Press, and Dissemination Branch creates content and advises on website strategy; as such, they will also use various aspects of this software.
3. Generic Name of Product: Website Optimization Software
4. Purchase Description: Monsido Premium Package
5. Salient characteristics: The software package shall provide an easy interface and custom dashboards for monitoring the NIMH website’s overall performance. This package is needed since it will provide a unified solution for identifying and prioritizing website issues, fixing errors on the platform with direct integration into NIMH’s backend content management system, and monitoring. This tool shall address:
(1) accessibility [e.g., counting issues and identifying pages, checking PDFs for accessibility issues and remediating];
(2) quality assurance [scanning for broken links and images, misspellings, and inaccurate content];
(3) statistics [tracking analytics on website traffic, visits to the website along with insights on visitor behavior];
Version 11-30-2016-1 FAR Part 11—Describing Agency Needs
(4) SEO [scanning website for errors and optimizing search tags];
(5) prioritized content [marking website content by tier based on number of views and links pointing to it];
(6) heartbeat [monitoring real-time web performance and providing alerts of issues such as crashes or slow response];
(7) governance [setting policies and rules for content to be consistent; locating content infringements; finding and correcting terms];
(8) inventory [providing digital asset management for documents, links, images, forms, etc.];
(9) management [managing multiple domains and user group access; sending specific reports to team members];
(10) page assistance [enabling personalization for changing formatting, fonts, etc.]; and
(11) unlimited training and support, including in-app chat support, to assist with questions or issues.
Additionally, the software shall be capable of integrating with the NIMH content management system (Drupal 10).
6. Quantity: 1 license for unlimited seats and users
7. Delivery Date: As soon as possible
8. Period of Performance: One base year, 3/5/2024- 3/4/2025
9. Option(s): 4 option years
Option Year One: 3/5/2025- 3/4/2026 Option Year Two: 3/5/2026- 3/4/2027 Option Year Three: 3/5/2027- 3/4/2028 Option Year Four: 3/5/2028- 3/4/2029
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