Attachment 1 - Personnel Qualifications.docx

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Spacecraft Engineering, Software, Research and Development Services
Solicitation number
N00173-25-R-HH01
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This document is an Attachment to a Request for Proposals (RFP) detailing personnel qualifications for a spacecraft engineering and software research and development services contract. The solicitation (N00173-25-R-HH01) is issued by the Department of the Navy's Office of Naval Research and requires seven key personnel positions with specific qualifications, including Project Manager, Flight Software Development Lead, Embedded Software Development Lead, Integration and Test Lead, Integration and Test Software Lead, Chief Systems Engineer, and Lead System Administrator. Each key personnel role requires a minimum of a Bachelor's degree in technical fields like Aerospace, Mechanical or Electrical Engineering, Physics, or Computer Science, with experience levels ranging from Level III to Level IV and mandatory Top Secret/SCI or Secret security clearances.

The document also outlines ten non-key personnel positions, including Software Engineers, Embedded Software Engineers, Flight Software Engineers, Robotics Software Engineers, Test Support Engineers, System Administrators, Configuration Management specialists, Program Support, Technical Writers, and Software Quality Assurance Engineers. These positions have varying experience levels (I-IV) and require Secret security clearances. The personnel will support the Naval Center for Spacecraft Technology (NCST) programs, with responsibilities spanning software development, systems engineering, integration and test, administration, and quality assurance across spacecraft, ground systems, and related technological domains.

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Other files

File Type Posted
N00173-25-R-HH01 0002.pdf PDF
Attachment 1 - Personnel Qualifications 3 Sep.docx DOCX document
Attachment 9 - QA 3 Sep 2025.docx DOCX document
Exhibit A - CDRLs.pdf PDF
N00173-25-R-HH01 0001.pdf PDF
Attachment 2 - SOW 3 Sep.docx DOCX document
Attachment 5 -SBPCD.pdf PDF
Attachment 2 - SOW 8 July.docx DOCX document
Attachment 8 - Initial DD254 23 Jul.pdf PDF
Attachment 4 - Cost Spreadsheet.xlsx XLSX spreadsheet
Attachment 6 -Direct Labor Rate Substantiation.xls XLS spreadsheet
Attachment 7 - Req for Onsite KTRs.pdf PDF
Attachment 3 - Past Performance Questionnaire.pdf PDF
N00173-25-R-HH01.pdf PDF
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N00173-25R-HH01

Personnel Qualifications

PERSONNEL QUALIFICATIONS

A. Minimum Labor-Level Equivalency Matrix B. Key Personnel Qualification – Resume required with Proposal C. Non-Key Personnel – No Resume Required

Minimum Labor-Level Equivalency Matrix

Minimum Level
Educational Degree

From an Accredited Institute in an Area Applicable to the Position Minimum Years of Relevant Experience in Addition to Education Level

Level IV - Senior
PhD
10
Level IV - Senior
Master’s Degree
15
Level IV - Senior
Bachelor’s Degree
20
Level IV - Senior
Associates Degree
25
Level IV - Senior
High School Diploma/GED
25
Level III - Mid
PhD
0
Level III - Mid
Master’s Degree
5
Level III - Mid
Bachelor’s Degree
10
Level III - Mid
Associates Degree
15
Level III - Mid
High School Diploma/GED
20
Level II - Junior
Master’s Degree
0
Level II - Junior
Bachelor’s Degree
5
Level II - Junior
Associates Degree
10
Level II - Junior
High School Diploma/GED
10
Level I - Entry
Bachelor’s Degree
0

Key Personnel Qualification – Resume required with Proposal

B1. Project Manager (1 Key Required)

Experience Level: IV

Security Clearance:

TS/SCI position. Personnel must possess a final DoD granted TOP SECRET security clearance with SCI eligibility.

Education:

Minimum B.Sc., Aerospace, Mechanical or Electrical Engineering, Physics, Computer Science or Mathematics.

Experience:

This labor category covers a range of capabilities. The key personnel category needs to ensure continued support of current Naval Center for Spacecraft Technology (NCST) programs.

· Minimum of at least 5 years’ experience on a similar Federal, DoD, or NRL contract.

· Shall analyze and evaluate the effectiveness of program operations in meeting established goals and objectives.

· Shall develop life cycle cost analyses of projects or performing cost benefit or economic evaluations of current of projected programs.

· Shall advise on the distribution of work among positions and the appropriate staffing levels and skills mix.

· Shall develop data required for use in the management and direction of program.

· Shall develop management and/or program evaluation plans, procedures, and methodology.

· Shall perform management surveys to determine compliance with agency regulations, procedures, sound management practices, and effective utilization of staff.

· Shall identify resources required to support varied levels of program operations.

B2. Flight Software Development Lead (1 Key Required)

Experience Level: IV

Security Clearance:

TS/SCI position. Personnel must possess a final DoD granted TOP SECRET security clearance with SCI eligibility.

Education:

Minimum B.Sc., Aerospace, Mechanical or Electrical Engineering, Physics, Computer Science or Mathematics.

Experience:

This labor category covers a range of capabilities. The key personnel category needs to ensure continued support of current Naval Center for Spacecraft Technology (NCST) programs.

· Experience with satellite integration, test and operations.

· Experience leading satellite software development efforts from requirements through flight qualification testing.

· Relevant experience with all aspects of section 2.2 of the S.O.W for this effort with particular attention to sections 2.2.1, 2.2.3, 2.2.5 and 2.2.6.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

· Shall perform comprehensive testing on computer hardware and software components to evaluate operational and performance compliance of the overall systems.

· Shall develop under the real-time constrains of deadlines, task schedules, rates, task priorities, watchdog timers, interrupts, latency and jitter of soft and hard real-time operating systems.

· Shall manage and mitigates interprocess communications leveraging message queues, mutex, semaphores, blocking and non-blocking operations in multi-threaded software implementations.

· Shall design and develop distributed software systems leveraging multiple software, hardware, and communication technologies.

· Shall utilize standard communications ports and interfaces to facilitate communication between processes, processors, computers, and peripheral systems.

· Shall develop hardware and application specific boot code for establishing baseline services and loading OS and application code into execution memory.

· Shall assess and make recommendations on processor, memory and single board computer configurations which meet the compatibility, performance, memory and interface requirements of the system.

· Shall provide engineering support of the flight and ground system design and development team to assure system integrity, standards are applied where practical, new and emerging technologies are exploited to the required extent, and the system is developed with the goal of reuse of applicable software components in both ground and space systems to reduce development time and cost.

· Shall design and development of all software related to spacecraft bus functions, instrument control, and onboard data processing.

· Shall develop software for both run-time external commanding, controlling, and configuring; as well as run-time delivery of status, event logs, state of health and telemetry.

· Shall develop safety-critical applications capable of detecting software and hardware fault and responding to faults in a prescribed manner through isolation or recovery.

· Shall develop software control of flight systems leveraging real-time sensing and actuating interfaces

· Shall evaluate and apply advanced mathematical methods and algorithms in software solutions which meet the control and performance requirements of flight systems.

B3. Embedded Software Development Lead (1 Key Required)

Experience Level: III

Security Clearance:

TS/SCI position. Personnel must possess a final DoD granted TOP SECRET security clearance with SCI eligibility.

Education:

Minimum B.Sc., Aerospace, Mechanical or Electrical Engineering, Physics, Computer Science or Mathematics.

Experience:

This labor category covers a range of capabilities. The key personnel category needs to ensure continued support of current Naval Center for Spacecraft Technology (NCST) programs.

· Experience with embedded software integration, test and operations.

· Experience serving as lead embedded software design or architect and oversees all technical aspects of development.

· Experience as the embedded software build and product manager.

· Experience serving as embedded software technical expert

· Relevant experience with most aspects of section 2.2 of the S.O.W for this effort with particular attention to sections 2.2.2 and 2.2.4.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

· Shall perform comprehensive testing on computer hardware and software components to evaluate operational and performance compliance of the overall systems.

· Shall develop under the real-time constrains of deadlines, task schedules, rates, task priorities, watchdog timers, interrupts, latency and jitter of soft and hard real-time operating systems.

· Shall manage and mitigates interprocess communications leveraging message queues, mutex, semaphores, blocking and non-blocking operations in multi-threaded software implementations.

· Shall design and develop distributed software systems leveraging multiple software, hardware, and communication technologies.

· Shall utilize standard communications ports and interfaces to facilitate communication between processes, processors, computers, and peripheral systems.

· Shall develop hardware and application specific boot code for establishing baseline services and loading OS and application code into execution memory.

· Shall assess and make recommendations on processor, memory and single board computer configurations which meet the compatibility, performance, memory and interface requirements of the system.

B4. Integration and Test Lead (1 Key Required)

Experience Level: III

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance.

Education:

Minimum B.Sc., Aerospace, Mechanical or Electrical Engineering, Physics, Computer Science or Mathematics.

Experience:

This labor category covers a range of capabilities. The key personnel category needs to ensure continued support of current Naval Center for Spacecraft Technology (NCST) programs.

· Extensive experience with spacecraft operations and test.

· Extensive experience in directing teams of software engineers in the design and development of integration and test systems and procedures.

· Relevant experience with all aspects of section 2.1.1 of the S.O.W.

· Relevant experience with most aspects of section 2.1.3 of the S.O.W for this effort with particular attention to sections 2.1.3.1.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

· Shall provide electrical engineering expertise to analyze complex electrical systems, electrical-design, architecture, procurement, testing, and other electrical issues.

· Shall integrate electrical components into complex hardware and software designs.

· Shall organize and direct electrical installation, maintenance, support, documentation, and testing activities.

· Shall prepare reports and recommendations concerning existing and emerging electrical technologies based on users’ requirements.

B5. Integration and Test Software Lead (1 Key Required)

Experience Level: III

Security Clearance:

TS/SCI position. Personnel must possess a final DoD granted TOP SECRET security clearance with SCI eligibility.

Education:

Minimum B.Sc., Aerospace, Mechanical or Electrical Engineering, Physics, Computer Science or Mathematics.

Experience:

This labor category covers a range of capabilities. The key personnel category needs to ensure continued support of current Naval Center for Spacecraft Technology (NCST) programs.

· Extensive experience with spacecraft operations and test.

· Extensive experience in directing teams of software engineers in the design and development of integration and test systems and procedures.

· Relevant experience with many aspects of section 2.1 of the S.O.W for this effort with particular attention to the software components described in this section.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

B6. Chief Systems Engineer (1 Key Required)

Experience Level: III

Security Clearance:

TS/SCI position. Personnel must possess a final DoD granted TOP SECRET security clearance with SCI eligibility.

Education:

Minimum B.Sc., Aerospace, Mechanical or Electrical Engineering, Physics, Computer Science or Mathematics.

Experience:

This labor category covers a range of capabilities. The key personnel category needs to ensure continued support of current Naval Center for Spacecraft Technology (NCST) programs.

· Extensive experience in the development, maintenance, and operations of real time space, ground, test, avionics, telecommunication (terrestrial and space), and encryption/decryption hardware and software systems.

· Experience with system architecture and design of real-time data acquisition systems for complex spacecraft operations and support, simultaneous multiple spacecraft processing, flight system bus development, and other spacecraft related processing requirements such as integration and test and communication support systems.

· Experience with the design, development and maintenance of complex network infrastructures including emphasis on data security, information assurance, and cryptographic devices.

· Relevant experience with aspects of section 2 of the S.O.W. for this effort as it relates to the design and maintenance of that section with particular attention to sections, 2.1, 2.2 and 2.3.

· Shall analyze user’s requirements, concept of operations documents, and high level system architectures to develop system requirements and specifications.

· Shall analyze system requirements and leads design and development activities.

· Shall guide users in formulating requirements, advises alternate approaches, and conducts feasibility studies.

· Shall provide technical leadership for the integration of requirements, design, and technology.

· Shall incorporate new plans, designs and systems into ongoing operations.

· Shall develop system architecture and system design documentation.

· Shall guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans.

· Shall interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts.

· Shall provide the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.

· Shall design hardware and software interfaces including human-machine interfaces that connect and inter-operate correctly and are able to accept new features.

B7. Lead System Administrator (1 Key Required)

Experience Level: III

Security Clearance:

TS/SCI position. Personnel must possess a final DoD granted TOP SECRET security clearance with SCI eligibility.

Education:

Minimum B.Sc., Aerospace, Mechanical or Electrical Engineering, Physics, Computer Science or Mathematics.

Experience:

This labor category covers a range of capabilities. The key personnel category needs to ensure continued support of current Naval Center for Spacecraft Technology (NCST) programs.

· Relevant experience with all aspects of section 2.3.1 of the S.O.W.

· Shall perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.

· Shall provide support for implementation, troubleshooting and maintenance of IT systems.

· Shall manage IT system infrastructure and any processes related to these systems.

· Shall provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

· Shall provide Tier I (Help Desk) and II (advanced troubleshooting) problem identification, diagnosis and resolution of problem.

· Shall provide support for the escalation and communication of status to agency management and internal customers.

· Shall provide support for the tracking system and hardware problems and remains involved in the resolution process.

· Shall configure and manage UNIX and Windows operating systems.

· Shall installs/loads operating system and application of software.

· Shall isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.

· Shall troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.

· Shall integrate new technologies into new and existing systems including the transition and migration of corporate systems.

· Shall manage all virtual machine required by the division using software similar to VMPlayer V6.

· Shall manage the licenses and renewals for the 3rd party software required by the division (i.e. JIRA, VxWorks, Crucible/Fisheye, Klocwork, Red Hat, etc).

Non-Key Personnel

C1. Software Engineer

Experience Level: I 1, II 1, III 1

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance

Experience:

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

C2. Embedded Software Engineer

Experience Level: I 1, II 2, III 1, IV 1

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance.

Experience:

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

C3. Flight Software Engineer

Experience Level: II 2, III 2

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance.

Experience:

· Shall provide engineering support of the flight and ground system design and development team to assure system integrity, standards are applied where practical, new and emerging technologies are exploited to the required extent, and the system is developed with the goal of reuse of applicable software components in both ground and space systems to reduce development time and cost.

· Shall design and development of all software related to spacecraft bus functions, instrument control, and onboard data processing.

· Shall develop software for both run-time external commanding, controlling, and configuring; as well as run-time delivery of status, event logs, state of health and telemetry.

· Shall develop safety-critical applications capable of detecting software and hardware fault and responding to faults in a prescribed manner through isolation or recovery.

· Shall develop software control of flight systems leveraging real-time sensing and actuating interfaces

· Shall develop hardware and application specific boot code for establishing baseline flight services and loading OS and application code into execution memory.

· Shall evaluate and apply advanced mathematical methods and algorithms in software solutions which meet the control and performance requirements of flight systems.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

C4. Robotics Software Engineer

Experience Level: II 1, III 2, IV 1

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance

Experience:

· Shall develop software control of robotic systems leveraging real-time sensing and actuating interfaces

· Shall develop hardware and application specific boot code for establishing baseline robotic services and loading OS and application code into execution memory.

· Shall evaluate and apply advanced mathematical methods and algorithms in software solutions which meet the control and performance requirements of robotic systems.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

C5. Test Support Engineer

Experience Level: I 1, II 2, III 1, IV 1

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance

Experience:

· Shall provide electrical engineering expertise to analyze complex electrical systems, electrical-design, architecture, procurement, testing, and other electrical issues.

· Shall integrate electrical components into complex hardware and software designs.

· Shall organize and direct electrical installation, maintenance, support, documentation, and testing activities

· Shall prepare reports and recommendations concerning existing and emerging electrical technologies based on users’ requirements.

· Shall develop, maintain, and enhance complex and diverse software systems based upon documented requirements.

· Shall provide specific input to the software components of a system design to include hardware/software trade-offs, software reuse, use of COTS/GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components.

· Shall design, implement, and integrate software applications or performs software engineering tasks.

· Shall utilize software engineering and design methodologies appropriate to the development, integration, and production environment.

· Shall ensure efficient delivery of software engineering capabilities using industry standards and repeatable processes.

· Shall mitigates risks, control costs and schedule variance, and effectively manages large scale, integrated software projects.

· Shall review and tests software components for adherence to the design requirements and documents test results.

C6. System Administrator

Experience Level: II 1

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance.

Experience:

· Shall perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.

· Shall provide support for implementation, troubleshooting and maintenance of IT systems

· Shall manage IT system infrastructure and any processes related to these systems.

· Shall provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

· Shall provide Tier I (Help Desk) and II (advanced troubleshooting) problem identification, diagnosis and resolution of problem.

· Shall provide support for the escalation and communication of status to agency management and internal customers.

· Shall provide support for the tracking system and hardware problems and remains involved in the resolution process.

· Shall configure and manage UNIX and Windows operating systems.

· Shall installs/loads operating system and application of software.

· Shall isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.

· Shall troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.

· Shall integrate new technologies into new and existing systems including the transition and migration of corporate systems.

· Shall manage all virtual machine required by the division using software similar to VMPlayer V6.

· Shall manage the licenses and renewals for the 3rd party software required by the division (i.e. JIRA, VxWorks, Crucible/Fisheye, Klocwork, Red Hat, etc).

C7. Configuration Management

Experience Level: II 1

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance

Experience:

· Shall responsible for configuration management (CM) of developmental and operational systems.

· Shall work on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems.

· Shall use or recommend automated CM tools to implement CM policies and procedures.

· Shall develop or modify CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system.

· Shall implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life.

· Shall perform change control and configuration audits.

· Shall manage, maintain and develop the environment for hardware and software product build, staging, testing and integration.

· Shall work independently and define and implements hardware and software configuration management processes and procedures, such as creating product build scripts and procedures, and integrating those scripts with the hardware and software build process.

· Shall ensure hardware and software version control processes, policies and procedures are followed on hardware and software development projects.

C8. Program Support

Experience Level: II 1, III 1

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance

Experience:

· Shall maintain program schedules.

· Shall support budget inputs, tracking and reports.

· Shall coordinate all aspects of meeting, demonstration, formal review planning.

C9. Technical Writer

Experience Level: II 1

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance

Education:

Minimum B.Sc., Aerospace, Mechanical or Electrical Engineering, Physics, or Mathematics.

Experience:

· Shall explain scientific and technical ideas in simple language.

· Shall meet with engineers to establish technical specifications.

· Shall study technical drawings, specifications, and mockups.

· Shall create technical documentation for a variety of audiences.

· Shall gather and research information for use in technical documentation.

· Shall prepare charts, graphs, or forms to go along with technical documentation

· Shall proofread technical documentation.

· Shall follow the document development life cycle.

C10. Software Quality Assurance Engineer

Experience Level: III 3

Security Clearance:

SECRET position. Personnel must possess a final DoD granted SECRET security clearance

Experience:

· Shall monitor every phase of the software development process so as to ensure design quality, making sure that the software adheres to defined standards.

· Shall represent and report Mission Assurance, to provide oversight and verification of adherence to the defined processes.

· Shall define and develop SQA processes and conduct audits of code, builds, and documentation to ensure adherence to the standards as defined by the SQA and MA processes.

· Shall work with developers to ensure the implemented processes are tailored to meet the needs of the project.

· Shall work with the leads to support management of the software requirement specifications.

· Shall track and coordinate changes to the requirements via a tracking tool.

· Shall develop a framework using tracking tools to support development, planning, and execution of tests.

· Shall customize and upgrade tracking tools.

· Shall relational database design, deployment and administration.

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