ATTACHMENT 1 - Performance Work Statement (PWS).pdf

REFUSE AND RECYCLING COLLECTION SERVICES

LAKE MENDOCINO

REVISED: 30 MAR 2021

Part 1

GENERAL INFORMATION

1.0 GENERAL: This is a non-personnel services contract to provide refuse and recycling collection services at Lake Mendocino. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform refuse and recycling collection services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Lake Mendocino is a flood control reservoir in California, with numerous day use areas, campgrounds and lake access areas managed by the U.S. Army Corps of Engineers. Park areas at Lake M e n d o c i n o offer a wide variety of recreation facilities including boat launching ramps, campgrounds, picnic areas, and sand swimming beaches.

Many routine maintenance items are contracted to the private sector. Vegetation management, refuse collection, park attendant services, and facility cleanup are just a few of the activities that are performed by private contractors for the Corps of Engineers at Lake Mendocino.

1.3 Objectives: To find a Contractor qualified to carry out the specifications of this Contract to provide for the safe and sanitary recreation experience of the visiting public at Lake Mendocino.

1.4 Scope: The Contractor shall provide all manpower, labor, equipment, materials/supplies, transportation, fuel, tools, supervision and other items and services necessary to provide refuse collection and disposal services for designated public use and administrative areas at Lake Mendocino, near Ukiah, California, as described in the attached performance work statement (PWS) and elsewhere within the solicitation. The Contractor shall perform to the standards in the contract. Services also consist of attending annual pre-work conferences, meetings as necessary, and preparing worksheets and invoices.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year Date of Award – June 3, 2022

Option Year I June 4, 2022 – June 3, 2023

Option Year II June 4, 2023 – June 3, 2024

Option Year III June 4, 2024 – June 3, 2025

Option Year IV June 4, 2025 – June 3, 2026

1.5.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Contractor shall provide QC Plan within 30 days after contract award, one copy of a comprehensive written QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.5.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 Recognized Holidays: The only holidays that services shall be performed are those that fall during the recreation season (April 15 – September 30). These holidays include:

Memorial Day, Independence Day and Labor Day. All other holidays do not require services. They are as follows:

New Year’s Day Martin Luther King Day President’s Day Thanksgiving Columbus Day Veteran’s Day Christmas Day

1.5.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00am – 5:00pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at Coyote Valley Dam, Lake Mendocino in Ukiah, CA.

1.5.6 Type of Contract: The government will award a Firm-Fixed Price Contract.

1.5.7 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.10 Key Personnel: The follow personnel are considered key personnel by the government:

Contract Manager and Alternate Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00am-5:00pm Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.5.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.5.12 Accident Prevention Plan: An accident prevention plan is a safety and health policy and program document that is contract specific. The accident prevention plan shall comply with the requirements set forth in the Abbreviated Accident Prevention Plan in the USACE EM 385-1-1 in Appendix A.

1.5.13 Documents and Correspondence: After award, all documents and related correspondence shall be routed through the Contracting Officer’s Representative (COR) located at the Lake Mendocino Project Office.

1.5.14 Payment: Payment will be made monthly in accordance with Prompt Payment. The Contractor shall submit a monthly invoice for the work completed during the billing period.

The invoice shall include all SCHEDULED SERVICES and any ADDITIONAL SERVICES completed at the unit price per size of dumpster (i.e. number of services per billing period for each size of dumpster). The contractor shall include on the monthly invoice, a total of labor hours worked under this contract, which will be used for a Contractor Man Hour Accident Exposure Report. Under the terms of this contract, invoices are to be submitted monthly to:

CEFC-L3invoices@usace.army.mil

(b) An additional copy of the invoice shall be provided to:

Taylor Baughn 1160 Lake Mendocino Drive Ukiah, CA 95482 Telephone: 707-467-4233 Email: taylor.a.baughn@usace.army.mil

1.6 Contractor Personnel:

1.6.1 Minimum Manpower Requirement: The Contractor and employees/staff shall personally perform, or provide personal superintendence of the performance of, duties under this contract (no subcontracting). The Contractor shall maintain a sufficient number of staff/employees to perform the required services. In the event the Contractor is unable to perform contract duties, the Government reserves the right to terminate the contract.

1.6.2 Contractor Personnel: Contractor personnel shall present a neat appearance and be fully clothed at all times while performing services ordered under the contract. “Fully clothed” shall be deemed to mean that a sleeved shirt (or T-shirt), trousers, and shoes shall be worn at all times: except that this requirement shall not be construed to replace or eliminate the necessity for the wearing of appropriate protective clothing or devices as may be required for the safe performance of services or for the application of various approved chemicals (if any). The Contractor shall provide own attire. Contractor personnel shall utilize tact, diplomacy, and courtesy at all times during contact with the public and with Government personnel. The Contracting Officer’s Representative reserves the right to disapprove any individual whom he/she considers to be incompetent to perform the work required. Such disapproval will be given to the Contractor by written notice. Any such decision is final. Any illegal or criminal activity on the part of the Contractor or staff, employees, or other personnel may result in termination of the contract.

In order to assure the required services be performed at an acceptable level, the Contractor shall designate in writing a supervisor and/or foreman, who shall serve as a contact for matters involving quality, performance, or nonperformance of required services. In the absence of a designated supervisor and/or foreman, or if the designated supervisor and/or foreman is not available, the Contractor warrants that the driver(s) are qualified and fully competent with full authority to act for, and on behalf of, the Contractor, to insure the required work is performed in strict accordance with the contract specifications. The Government reserves the right to discuss matters with any Contractor employee on-site and currently employed by the Contractor.

1.6.3 Pre-screen candidates using E-Verify Program: The Contractor must pre-screen Candidates using the E-verify Program website (http://www.uscis.gov/e-verify) to meet the established employment eligibility requirements. The Contractor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system.

1.7 Equipment Breakdown: Equipment breakdown shall not relieve the Contractor of the responsibility of performing the work as specified. It shall be the responsibility of the Contractor to assure that he or she has, or can obtain on short notice, sufficient backup equipment to continue the services as specified without interruption in the event of mechanical failure of primary equipment.

1.8 Quality Control (Contractor’s Responsibility):

1.8.1 The Contractor shall develop a Quality Control Plan designed to demonstrate how the Contractor will meet the needs of the Project. The Quality Control Plan shall document how the Contractor will identify and correct performance shortfalls.

Complete records of all inspection work performed by the Contractor must be maintained and made available to the Government during contract performance.

1.8.2 The Contractor shall designate, in writing, a supervisor and/or foreman who shall serve as a contact for matters involving quality, performance or non-performance of the required work. The supervisor and/or foreman shall have the authority to correct non-performance. The Contracting Officer may disapprove any individual whom he considers to be incompetent to perform the work required. Such disapproval will be given to the Contractor by written notice, and the Contracting Officer’s decision shall represent a final decision.

1.8.3 The Contractor shall furnish to the Project office, a telephone number attended during normal business hours of 8:00 a.m. through 5:00 p.m. PST to which calls concerning performance or other contractual matters can be placed. For the purpose of time and date, a message will be deemed delivered to the Contractor at such time as it is delivered to the number provided by the Contractor.

1.8.4 The Contractor's representative at the job site shall enter the time that each item of work is completed on a Contractor's Daily Worksheet. Completed and signed worksheets shall be delivered each day work is performed, as directed by the Contracting Officer's Representative. Contractor Daily Worksheet forms will be furnished by the Government.

1.9 Smoking Policy: Smoking is not allowed in all Government buildings, including shower buildings, vault toilets, etc. Smoking is not allowed by the Contractor while in direct contact with the public.

1.10 Firearms and Weapons: The Contractor shall not possess, during the performance of this contract, any item, including firearms, which could be used as a weapon. Title 36 regulates firearms on Federal property.

1.11 Safety and Security: Appropriate measures shall be taken to protect the general public from accidental injury. All services shall be performed in accordance with applicable safety requirements set forth in Corps of Engineers Manual EM-385-1-1, “Safety and Health Requirements Manual” and supplements thereto (copies are available from the Project Office). ANY EQUIPMENT OR MATERIALS NOT IN CONFORMITY

WITH THE SAFETY MANUAL SHALL BE REMOVED FROM GOVERNMENT

PROPERTY IMMEDIATELY. The Contractor will be expected to take a vital interest in safety, hazard, and educate their employees to work and plan their work safely. Proper driving techniques and defensive driving will be practiced to prevent vehicle accidents and property damage. In order to provide safety controls for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies and equipment; and for avoidance of work interruptions in the performance of this contract, the Contractor shall comply with all pertinent provisions of the Federal, State, and local regulations and shall take or cause to be taken such additional measures as the Contracting Officer may determine to be reasonable and necessary for the purpose. Any injury, property damage equipment malfunction or safety hazard observed by the Contractor shall be immediately reported to the Project personnel.

The Contractor shall open and close gates within the contract boundary areas. The Contractor shall securely lock any gate that is opened by him/her, upon completion of the required work. The Contractor shall safeguard all Government property.

Government-furnished keys may be provided to the Contractor. The Contractor shall establish and implement methods of making sure all keys issued by the Government to the Contractor for Contractor’s use are not lost or misplaced and are not used by unauthorized persons. The Contractor shall immediately report to the Contracting Officer or the COR any occurrences of loss, unauthorized use, or unauthorized duplication of keys. In the event keys, other than master keys, are lost or duplicated, the Contractor may be required upon written direction of the Contracting Officer, to re-key or replace the affected lock or locks without cost to the Government. The Contractor shall safeguard keys issued to them to perform the services required by this contract. All keys shall be returned to the Government upon request and/or completion of the contract. Failure to return keys can result in withholding of payment.

1.12 Environmental Controls:

1.12.1 Compliance w i t h L a w s a n d Regulations: The Contractor shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, environmental requirements, and instructions. The Contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental pollution.

1.12.2 Hazardous Materials: The Contractor is responsible for advising his/her employees of all Environmental and Hazardous Materials Handling, and is also required to provide to the COR the Safety Data Sheets (SDS) for all materials used by the Contractor in accordance with Federal and State laws and/or regulations.

1.12.3 Notification of Environmental Spills: If the Contractor or employee(s) of the Contractor spills or releases any substance into the environment, the Contractor shall immediately report the incident in accordance with local procedures, and shall also notify the Contracting Officer’s Representative (COR), or in his or her absence the Contracting Officer. The Contractor shall be liable for containment and environmental cleanup of the spill or release of such substance.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.1.14 RECREATION SEASON: 1 April – 30 September

2.1.15 NON-RECREATION SEASON: 1 October – 31 March

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center

DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT PROVIDED PROPERTY & SUPPLIES

The Government shall furnish necessary keys and Contractor Worksheets for the use of the Contractor. The Government will provide designated area(s) for the Contractor's use for storage of dumpsters during periods of non-use.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR-FURNISHED ITEMS & SERVICES

4.1 The Contractor shall furnish all equipment, supplies, items, labor, materials, services, etc. to accomplish the services specified in this PWS. All equipment must be approved by the Contracting Officer or the Contracting Officer's Representative prior to initial use.

Equipment breakdown shall not relieve the Contractor of the responsibility of performing the work as specified. The Contractor shall assure that they have, or can obtain on short notice, sufficient backup equipment to continue the services as specified without interruption in the event of mechanical failure of their primary equipment.

4.1.1 Equipment: The Contractor shall furnish a two-axle (six-wheeled) compactor type truck or compactor type trailer having a gross weight not to exceed 30,000 lbs., suitably equipped, and constructed so as to prevent the scattering of refuse along the route. All vehicles used under this contract shall be kept clean and in proper repair so that trash is completely contained without any loss or leakage.

In accordance with EM385-1-1, paragraph 18.B.01, all trucks shall be operated with a properly functioning backup alarm while on government property. The vehicles shall be operated and maintained, and all trash disposed of in accordance with all federal, state and local regulations.

4.1.2 Containers: The Contractor shall furnish and deliver refuse and recycling containers (dumpsters of 6 cubic yard capacity, roll off dumpster of 20 yard capacity, and recycle containers of 6 yard capacity as specified) in accordance with the service schedule. In addition, all dumpsters furnished by the Contractor must be standard manufactured items meeting the size requirements of this contract and must be new or freshly painted units with brown, green or other neutral color, subject to approval, to aesthetically blend into the public recreation areas in which they will be placed. The Contractor’s name/logo may be displayed on the dumpsters, but no advertising will be allowed.

Warning/safety decals may be placed on the dumpsters, with a message that dumpsters are for disposal of waste only with landfill restricted items listed and “No Parking” or “Do Not Obstruct Access to Dumpster” message. The recycling dumpsters shall be clearly marked with decals designating the dumpsters are for recyclable items only. The government will not be responsible for the security or damage to any of the contractor’s equipment. If the dumpsters become damaged, dirty, or unsafe, the COR may direct that the unit be replace or the problem corrected within 48 hours or immediately if a significant safety or health risk is evident. The contractor should anticipate that dumpsters need to be periodically cleaned and should incorporate those costs into the unit price for each bid item. If the Contractor fails to keep the dumpsters clean or respond to the COR’s directive to clean or repair dumpsters, the Government may have the work performed by others and deduct the cost from moneys owed the Contractor.

4.1.3 MANPOWER. The Contractor shall furnish all manpower necessary to accomplish the required work.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Refuse collection is directly related to public health and sanitation; therefore, it is essential that all refuse containers be serviced as specified. The Contractor shall assure that he/she has, or can obtain on short notice, sufficient backup equipment to continue the services as specified without interruption in the event of mechanical failure of his primary equipment.

The Contractor shall notify the Contracting Officer within eight (8) hours of any such equipment failure and provide an alternate plan for collection of refuse during the repair period. Backup equipment need not be of the same type, nor meet the same requirement of the primary equipment, except as pertains to the scattering of refuse along the route; however, such equipment may be utilized only to accomplish the specified work of the contract while primary equipment is being repaired, for a period not to exceed 14 calendar days without prior approval of the Contracting Officer or his authorized representative. Equipment breakdown shall not relieve the Contractor of the responsibility of performing the work as specified.

5.2 Dumpster Placement: The areas subject to refuse and recycling collection under this procurement, and the approximate number and sizes of receptacles to be serviced, are shown in Attachment 2, Dumpster and Recycling Container Locations. Beginning May 4, 2021 (or effective date of award), the Contractor shall place dumpsters at the locations as specified in Attachment 2, Dumpster and Recycling Container Locations. On the last date of service for each area, the Contractor shall remove dumpsters.

5.3 Removal and Disposal:

5.3.1 The Contractor shall empty all dumpsters in accordance with Attachment 3, Collection Schedule. Services shall be performed as scheduled, including all holidays scheduled (the Contractor may service dumpsters one day prior or one day after Federal Holidays occurring in November through March if written COR approval is received prior to the holiday). The Contractor shall pick up all refuse within 10 feet of the refuse containers. The Contractor shall clean up immediately any spillage of refuse, in the course of the handling operations. The Contractor shall return refuse containers, when emptied, to their original position, with the covers closed. Dumpsters that have been moved by visitors shall be emptied and returned to their proper location by the Contractor.

5.3.2 ADDITIONAL SERVICES. Additional services of dumpsters within the recreation and Administration Area may be directed by the Contracting Officer. These additional services are to be paid at the rate bid for ADDITIONAL SERVICES and included on the Contractor’s monthly invoice as a separate line item with the area and date of service listed. A call for additional services will specify the area or areas, the number of dumpsters in each area to be serviced and the required date of service.

5.3.3 CHANGES. Several dumpsters are located in recreation areas that are subject to flooding. If flooding appears imminent, the Contractor will be notified, and they shall relocate the dumpsters to a safe location as directed by the Contracting Officer and then return them to their original positions when the water recedes.

All costs associated with relocating dumpsters shall be included in the Contractor unit price for ADDITIONAL SERVICES and separate payment will be authorized on a per dumpster basis for each call to remove or replace dumpsters as directed by the Contracting Officer. If a call is made for relocation of dumpsters on a day scheduled for regular service, the Contractor will only be paid once for the service to empty and relocate the dumpster at the ADDITIONAL SERVICES quoted price.

During the progress of the contract, it may be necessary to change the number and/or frequency of services due to construction, maintenance repairs, variations in public use, complete or partial closure of recreation areas, National Security or other reasons.

In the event changes occur the Contractor will be furnished in writing, a notice of change from the Contracting Officer. Any reductions in the number and/or frequency of services will require a deduction in the contract amount on the basis of the quoted unit price.

5.3.4 TRANSPORT AND DISPOSAL. The Contractor shall transport and dispose of all refuse from dumpsters off Government property to a State-approved sanitary landfill or disposal point. The Contractor shall bear all cost in connection with this work.

5.3.5 Cleaning of Equipment: The Contractor shall thoroughly clean equipment used for hauling to keep it free of residue and odor and to present a clean appearance. In the event of a disagreement relating to the need for cleaning equipment, the Contracting Officer's Representative's decision shall represent a final decision.

5.3.6 Disposal of Tires and Batteries: Tires and batteries which are left in and around dumpster units by the public may be left beside the dumpsters for disposal by others, but all non-hazardous debris must be removed and properly disposed of by the Contractor.

5.4 Dumpster Type and Condition

5.4.1 DUMPSTER TYPE. The Contractor shall furnish dumpsters equipped with plastic or rubber type lids with the capability to be locked. All dumpsters shall be of the same color, and must be approved by the COR.

5.4.2 CLEANING OF DUMPSTERS. The Contractor shall clean containers, so they are free of stains and odors. Contractor employees who service the dumpsters shall have with them approved odor control chemical(s), a broom, shovel, or other equipment which may be used to clean up spills and control odors. Dumpsters which have a noticeable odor, even after they have been emptied, shall be treated by the Contractor with approved chemicals and/or cleaned by the Contractor.

5.4.3 CONDITION OF DUMPSTER: The Contractor shall deliver and place dumpsters at locations designated by the Contracting Officer and shall maintain them in good repair and appearance. The Contractor shall remove and replace damaged or unsightly dumpsters with like units in good repair. All Contractor furnished dumpsters shall be so constructed and equipped as to prevent accidental tip over by the public. In the event dumpster(s) are vandalized and/or moved by the public, the Contractor bears the responsibility of retrieving, repairing and/or replacing the dumpster(s).

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications:

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

Attachment 1 – Quality Assurance Surveillance Plan

Attachment 2– Dumpster & Recycling Container Locations

Attachment 3– Collection Schedule

Attachment 1

QUALITY ASSURANCE SURVEILLANCE PLAN

For Lake Mendocino Refuse and Recycling Collection Services Contract W912P721PXXXX

COR: Taylor Baughn, Lake Mendocino Supervisory Park Ranger

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

Who will conduct the monitoring What will be monitored How monitoring will take place and the results documented

This QASP does not detail how the contractor accomplishes the work. The contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations might occur.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. The contractor and Government officials implementing surveillance activities will receive copies and revisions of the QASP.

The following FAR clause applies to this contract:

52.246-4 Inspection of Services – Fixed-Price

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (KO) - The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and safeguard the interests of the United States in the contractual relationship. The KO shall also make certain that the contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned Contracting Officer:

Mary Fronck Organization or Agency: USACE, San Francisco District Telephone: (415) 503-6554 Email: mary.c.fronck@usace.army.mil

b. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the KO, the COR shall provide documentation to the KO.

The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the KO for action.

Assigned COR: Taylor Baughn Title: Supervisory Park Ranger Telephone: (707) 467-4233 Email: taylor.a.baughn@usace.army.mil

3. CONTRACTOR REPRESENTATIVES

The following serve as the COR’s Field Representatives, Inspectors, and additional inspectors for this contract.

a. COR’s Field Representative – Sadie Parker Telephone: 707-467-4232

b. COR’s Field Representative (alternate) – Kevin Haney Telephone: 707-467-4234

c. Additional Contractor Representative Inspectors – Barbara Litman Telephone:

707-467-4265

4. PERFORMANCE STANDARDS

Performance standards define desired services. Contractor is responsible for establishing and maintaining adequate quality control to insure satisfactory performance of contract work in accordance with specifications. This feature will be assured by a comprehensive quality Control Plan developed by the Contractor and approved by the COR or designated representative prior to initiating work.

5. METHODS OF QUALITY ASSURANCE SURVEILLANCE

The COR shall use the surveillance methods listed below in the administration of this Quality Assurance Surveillance Plan (QASP).

The COR shall be responsible for monitoring the contractor’s performance in meeting specific performance standards. The COR shall always contact the contractor's task manager or on-site

Performance Element

Performance Requirement

Surveillance Method

Frequency

Acceptable

Quality Level

Contract Services

Contract Services furnished as prescribed in the PWS as applicable.

Inspection by the COR

Random inspection of all sampling of contract services.

>95% of services inspected performed timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a

Satisfactory (or higher) rating in the COR’s annual report on contractor performance

Assessment by the COR

Annual All service elements rated Satisfactory (or higher) Satisfactory = 95% or above average contract acceptable random sampling

Contractor Self Reporting

Contract Services furnished as prescribed in the PWS as applicable.

Contractor Self Reports

Monthly >95% of services reported performed timely and without rework required.

Customer Feedback

Customer complaints reviewed by

COR

Inspection by the COR

Per Occurrence

100% of valid customer complaints resolved

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice by COR

Monthly 100% accuracy representative when a defect is identified and inform the manager of the specifics of the problem.

Quality Control Inspection Reports: The Contractor shall maintain a current record of all Quality Control Inspection reports. These reports shall be furnished to the COR/COTR each month or more often, if requested in writing. The records of inspections shall cover all work items scheduled and shall be signed and dated by the Contractor’s Quality Control Inspector.

The frequency of these inspections shall be of an adequate number to insure all contract specifications are met. The COR/COTR reserves the right to require daily inspection reports if deemed necessary.

6. INSPECTION DEFICIENCIES: The COR/COTR reserves the right to request the Contractor to return to the job site and address any items which fail to meet the technical cleaning specifications. Any deficiencies must be corrected by the contractor no less than two hours after being notified. Payment will not be made for work which was not performed or does not meet the specifications in the scope of work. After the initial two-hour notification, the Corps of Engineers reserves the rights to have a third party perform any scheduled work which was not done or has not been done satisfactorily. In such a case, the government will charge these third-party cost to the contractor.

7. MEETINGS

Performance Evaluation Meetings: The contractor shall meet with the COTR, as often determined necessary by the COR/COTR to discuss performance.

Contract Deficiency Report (CDR): A meeting shall be held no later than one business day after a CDR is issued. Written minutes of these meetings shall be prepared and signed by the COR/COTR and the Contractor. Mutual effort will be made to resolve all problems identified.

Should the Contractor not concur with any decision, etc., the Contractor shall so state, in writing and request a final decision by the Contracting Officer (Park Manager).

8. RATINGS

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. The Inspection Checklist (Enclosure 1) employs a numerical scale using the numbers 1 through 4.

1. Acceptable

2. Unacceptable

3. Work in Progress

4. Work Not Started

9. DOCUMENTING PERFORMANCE

The Government shall document all performance using the attached Inspection Checklist.

Report may become a part of the supporting documentation for fixed fee payments or other actions.

When unacceptable performance occurs, the COR shall inform the contractor. The Government Inspector will document each occurrence on the Inspector Checklist unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR) and present it to the contractor's task manager or on-site representative. A CDR template is attached to this QASP.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor must present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for contract payment deductions, fixed fee deductions, award fee nonpayment, or other actions deemed necessary by the KO.

Prepared by: Taylor Baughn

Signature – Contracting Officer’s Representative

Signature – Contracting Officer’s Representative

Dumpster Inspections 20__ Date __/__/20__

Time: ___________

Inspector:____________________ Signature:______________________

Return to Taylor Baughn’s mailbox/desk after completion Please write in name of area and type in Dumpster column (example Pomo A, Refuse)

Dumpster Empty?

(or approx. level)

Satisfactory Condition?

Litter/Garbage cleared 10 ft radius?

In Designated & Safe Position?

Attachment 2– Dumpster & Recycling Container Locations

REFUSE CONTAINERS

AREA REC SEASON NON‐REC SEASON

6 cu yd 6 cu yd Headquarters 1 1 Joe Riley 1 0 Overlook 1 1 South Boat Ramp (to include new parking lot extension) 2 2 North Boat Ramp 1 1 Pomo A 1 1 Pomo B 1 0 Pomo C 1 0 Bushay*/** 7 1 Kyen (to include Oak Grove Day Use) 3 3

TOTAL 18 10

*Dependent upon water levels **Campground closed November ‐ April

20 CY Roll Off

AREA REC SEASON NON‐REC SEASON

20 cu yd 20 cu yd Headquarters 1 1

RECYCLING CONTAINERS

AREA REC SEASON NON‐REC SEASON

6 cu yd 6 cu yd Headquarters 1 1 Joe Riley 0 0 Overlook 0 0 South Boat Ramp 0 0 North Boat Ramp 0 0 Pomo A 0 0 Pomo B 0 0 Pomo C 0 0 Bushay*/** 2 1 Kyen 1 1

TOTAL 4 3

* Dependent upon water levels

** Campground closed November ‐ April

Attachment 3– Collection Schedule

BASE YEAR

Period of Performance: Date of Award – June 3, 2022 6 cu yd Refuse Container

AREA

DAYS

SERVICED # OF UNITS

# OF DAYS

SERVICED TOTAL

HEADQUARTERS M*** 1 52 52

JOE RILEY M, Fri. * 1 52 52

OVERLOOK M, Fri. ** 1 77 77

SOUTH BOAT RAMP M, Fri. ** 2 77 154

NORTH BOAT RAMP M, Fri. ** 1 77 77

POMO A M, Fri. ** 1 77 77

POMO B M, Fri. * 1 52 52

POMO C M, Fri. * 1 52 52

BUSHAY M, Fri. * 7 52 364

KYEN M, Fri. ** 3 52 156

1,113

*** Serviced Every Monday ** Serviced Mon and Fri 2 APR ‐ 29 OCT 2021, Every Mon 1 NOV 2021 – 28 MAR 2022

* Serviced Every Mon and Fri, 2 APR ‐ 29 OCT 2021, closed 1 NOV 2021 ‐ MAR 2022

6 cu yd Recycling Container

HEADQUARTERS T* 1 52 52

BUSHAY T** 2 26 52

KYEN T** 1 52 52

*Serviced Every Tuesday **Serviced Every Tue 6 APR ‐ 26 OCT 2021, closed 1 NOV 2021‐ MAR2022

20 yd Roll‐Off Refuse Container

HEADQUARTERS ON‐CALL

Not to exceed 12

OPTION YEAR 1

Period of Performance: June 4, 2022 – June 3, 2023

AREA SERVICE SCHEDULE

HEADQUARTERS

SERVICED # OF UNITS

# OF DAYS

SERVICED TOTAL

JOE RILEY M*** 1 52 52

OVERLOOK M, Fri. * 1 52 52

SOUTH BOAT

RAMP M, Fri. ** 1 77 77

NORTH BOAT

RAMP M, Fri. ** 2 77 154

POMO A M, Fri. ** 1 77 77

POMO B M, Fri. ** 1 77 77

POMO C M, Fri. * 1 52 52

BUSHAY M, Fri. * 1 52 52

KYEN M, Fri. * 7 52 364

M, Fri. ** 3 52 156

1,113

*** Serviced Every Monday

BUSHAY T** 2 26 52

KYEN T** 1 52 52

* Serviced Every Tuesday **Serviced Every Tue 5 APR ‐ 25 OCT 2022, closed 1 NOV 2022 ‐ MAR 2023

HEADQUARTERS 4/1/2022 3/31/2023 ON‐CALL

OPTION YEAR 2

Period of Performance: June 4, 2023 – June 3, 2024

# OF DAYS

SERVICED TOTAL

HEADQUARTERS M*** 1 52 52

JOE RILEY M, Fri. * 1 52 52

OVERLOOK M, Fri. ** 1 77 77

SOUTH BOAT RAMP M, Fri. ** 2 77 154

NORTH BOAT RAMP M, Fri. ** 1 77 77

POMO A M, Fri. ** 1 77 77

POMO B M, Fri. * 1 52 52

POMO C M, Fri. * 1 52 52

BUSHAY M, Fri. * 7 52 364

KYEN M, Fri. ** 3 52 156

1,113 ***Serviced Every Monday **Serviced Mon and Fri 3 APR ‐ 30 OCT 2023, Every Mon 6 NOV 2023 – 25 March 2024 *Serviced Every Mon and Fri, 3 APR ‐ 30 OCT 2023, closed 1 NOV 2023 ‐ MAR 2024

BUSHAY T** 2 26 52

KYEN T** 1 52 52

**Serviced Every Tue 4 APR ‐ 31 OCT 2023, closed 1 NOV 2023‐ MAR 2024

HEADQUARTERS 4/1/2023 3/31/2024 ON‐CALL

Not to exceed 12

OPTION YEAR 3

Period of Performance: June 4, 2024 – June 3, 2025

# OF DAYS

SERVICED TOTAL

HEADQUARTERS M*** 1 52 52

JOE RILEY M, Fri. * 1 52 52

OVERLOOK M, Fri. ** 1 77 77

SOUTH BOAT RAMP M, Fri. ** 2 77 154

NORTH BOAT RAMP M, Fri. ** 1 77 77

POMO A M, Fri. ** 1 77 77

POMO B M, Fri. * 1 52 52

POMO C M, Fri. * 1 52 52

BUSHAY M, Fri. * 7 52 364

KYEN M, Fri. ** 3 52 156

1,113

*** Serviced Every Monday ** Serviced Mon and Fri 1 APR ‐ 28 OCT 2024, Every Mon 4 NOV 2024 – 31 MAR 2025

* Serviced Every Mon and Fri, 1 APR ‐ 28 OCT 2024, closed 1 NOV 2024 ‐ MAR 2025

BUSHAY T** 2 26 52

KYEN T** 1 52 52

**Serviced Every Tue 2 APR ‐ 29 OCT 2024, closed 1 NOV 2024‐ MAR2025

HEADQUARTERS ON‐CALL

Not to exceed 12

OPTION YEAR 4

Period of Performance: June 4, 2025 – June 3, 2026 6 cu yd Refuse Container

AREA

SERVICE

SCHEDULE

# OF DAYS

SERVICED TOTAL

HEADQUARTERS M*** 1 52 52

JOE RILEY M, Fri. * 1 52 52

OVERLOOK M, Fri. ** 1 77 77

SOUTH BOAT RAMP M, Fri. ** 2 77 154

NORTH BOAT RAMP M, Fri. ** 1 77 77

POMO A M, Fri. ** 1 77 77

POMO B M, Fri. * 1 52 52

POMO C M, Fri. * 1 52 52

BUSHAY M, Fri. * 7 52 364

KYEN M, Fri. ** 3 52 156

1,113

*** Serviced Every Monday ** Serviced Mon and Fri 4 APR ‐ 31 OCT 2025, Every Mon 3 NOV 2025 – 30 MAR 2026

* Serviced Every Mon and Fri, 4 APR ‐ 31 OCT 2025, closed 1 NOV 2025 ‐ MAR 2026

BUSHAY T** 2 26 52

KYEN T** 1 52 52

*Serviced Every Tuesday **Serviced Every Tue 1 APR ‐ 28 OCT 2025, closed 1 NOV 2025 ‐ MAR 2026

HEADQUARTERS 4/1/2025 3/31/2026 ON‐CALL