Attachment 1 - Performance Work Statement (PWS).pdf

Performance Work Statement (PWS) – v. 26 November 2025

Service_436 MXS_ISOCHRONAL (ISO) STAND SYSTEM MAINTENANCE AND STAND SYSTEM

MOVE

1. DESCRIPTION OF SERVICES

The contractor shall provide all management, tools, supplies, equipment, and labor necessary for preventative maintenance, unscheduled repairs, and movement of the Isochronal (ISO) Stand System, manufactured by Kern Steel Fabrication, Inc. of Bakersfield, California, of the 436th Maintenance Squadron (MXS), Dover Air Force Base (AFB), Delaware, in a manner that will ensure continuous and safe operation.

The ISO Stand System consists of a series of wing, empennage, fuselage, landing gear, and engine stands, as well as a Hydraulic Power Unit (HPU). The contractor will use existing manuals, instructions, blueprints, and plans to guide the execution of maintenance planning, activities provided by the Contracting Officer Representative (COR), and all maintenance/inspection work shall be in accordance with approved technical orders (TO) (document containing instructions for installation, operation, use, maintenance, parts list, support, and training requirements for the effective deployment of a machine, equipment, process, or system).

Additionally, the contractor will provide emergency repair services in the event of system or component failure. The work shall be in accordance with approved technical orders;

commercial practices or, where applicable, manufacturer's specifications, and shall be intended to maintain the equipment in safe and reliable operating condition.

The contractor will deliver and provide technicians to complete all inspections, maintenance, and repairs at the current location and it’s eventually new location on Dover

AFB.

1.1 Preventative Maintenance

The scheduled maintenance will be coordinated with the COR in a timely manner to ensure there is no adverse impact on the C-5 aircraft maintenance. Maintenance and inspections shall be conducted semi-annually (180-day interval) for the wing stands, and all special inspections on the empennage stand per maintenance manuals.

1.1.1 Special inspections: These intervals are identified in technical data (AFI 35D34-9-11) for specific line-item components. These components may require either annual or semi-annual inspections.

1.1.2 Surge Support: The contractor will provide surge support for the annual and semi-annual inspection/maintenance. Surge support can be defined as additional manning required to facilitate inspections. This scheduled maintenance, outlined in the technical data, is based on usage hours rather than annual or semi-annual intervals. The contractor will provide hydraulic unit testing and elevator certification per the manufacturer/Air Force requirements, which include: AFI 35D34-33-11, IPB 35D34-33-14, AFI 35D34-9-11, and IPB 35D34-9-14. These documents provide guidance on hydraulic unit testing and elevator certification.

1.1.3 Conditional Report: The contractor will provide a conditional report, outlined below, of each stand identifying the operational readiness, reason for downtime, and expected repair cycle time to resolve. The contractor shall prepare and submit a written report within 10 business days of the annual and semi-annual preventative maintenance service. The report shall identify the component inspected, location of component, work performed, repairs required, date of inspection, name of technician, and overall condition assessment.

If components require maintenance outside specifications outlined in this PWS, the contractor shall notify the COR, who will notify the Contracting Officer (CO). No work outside the scope of this PWS is authorized unless approved by the 436 Contracting Squadron.

1.1.4 Semi-Annual Inspections: Accomplished in July, the Semi-annual inspections of the wing and empennage stands will include but are not limited to: visual inspection of all structural components for damage or corrosion, lubrication of all moving parts, verification of proper operation of all safety devices, and inspection of all hydraulic lines and fittings for leaks.

1.1.5 Annual Inspections: Accomplished in January, Annual inspections will include all tasks performed during the semi-annual inspections, as well as a more comprehensive inspection of all structural welds, non-destructive testing (NDT) of critical components, and load testing of the stands to verify their load-bearing capacity.

1.1.6 Hydraulic Unit Testing and Elevator Certification: Hydraulic unit testing will be conducted in accordance with manufacturer specifications and Air Force requirements.

The testing will include verification of proper pressure output, flow rate, and fluid cleanliness. Elevator certification will be performed by a certified elevator technician and will include inspection of all safety devices, load testing, and verification of compliance with all applicable codes and regulations.

AMBROSE, TRAVIS D 2d Lt USAF AMC 436 CONS/PKB Same comment as above paragraphs.

1.2 Unscheduled Maintenance

An Unscheduled Maintenance event is defined as a maintenance requirement that hinders mission execution and cannot be postponed to the next scheduled maintenance.

Personnel authorized to determine if an unscheduled maintenance service is required is the ISO Doc Chief and/or the ISO Doc Coordinator. If unscheduled maintenance is requested, the COR will notify the contractor of repairs to be made and coordinate an evaluation so an accurate quote can be provided to the Government. No unscheduled work can begin until 436 Contracting Squadron approves the quote/estimate provided by the contractor.

Upon acceptance of the quote, the contractor shall provide a qualified technician within 3 business days of notification to perform the evaluation. The contractor shall provide the CO and COR with a cost estimate to include labor and materials of any repairs not covered in the scheduled preventative maintenance. The contractor shall commence repair work upon receiving approval from the contracting officer. All repair work shall be in accordance with prescribed technical guidance and normal commercial practices using parts specified by the manufacturer or items of equal or better quality.

The contractor must notify the customer of all projected downtime and estimated time for repair. The contractor shall prepare and submit a Conditional report in accordance with paragraph 1.1.1.

1.2.1 Notification and Evaluation: The COR will notify the contractor of the unscheduled maintenance requirement via phone or email. The contractor shall respond within 24 hours to schedule an evaluation of the equipment. The evaluation shall include a thorough inspection of the equipment to determine the cause of the failure and the extent of the required repairs.

1.2.2 Cost Estimate Requirements: The cost estimate shall include a detailed breakdown of all costs associated with the repair, including: labor hours and rates, a list of all required parts and their associated costs, travel expenses, and any other applicable fees for any repairs not covered under preventative maintenance. The estimate shall also include a projected completion date for the repair work.

1.3 Emergency Maintenance

An Emergency Maintenance event is defined as a maintenance requirement that halts mission execution and cannot be postponed to the next upcoming scheduled event, which requires immediate attention. The COR will notify the contractor of repairs to be made and coordinate an evaluation to provide a quote.

Emergency maintenance requires the contractor to provide a qualified technician to the work location within 24 hours of notification regardless of holidays listed in section 3. The contractor shall provide the COR with a quote to include the labor and materials of any repairs not covered in the Scheduled Maintenance CLIN. The contractor shall commence repair work upon receiving approval from the CO. All repair work shall be in accordance with prescribed technical guidance and normal commercial practices using parts specified by the manufacturer or items of equal or better quality.

The contractor must notify the customer of all projected downtime and estimated time for repair. The contractor shall prepare and submit a written report in accordance with paragraph 1.1.1.

1.3.1 Emergency Response Time: The contractor shall provide a qualified technician to the work location within 24 hours of notification of an emergency maintenance event.

Failure to meet this response time will result in penalties as outlined in Section 1.3.3.

1.3.2 Communication Requirements: During an emergency maintenance event, the contractor shall maintain open communication with the COR and the affected unit. The contractor shall provide regular updates on the progress of the repair work, any anticipated delays, and the projected completion date.

1.3.3 Penalties for Failure to Meet Emergency Response Time: If the contractor fails to provide a qualified technician to the work location within 24 hours of notification of an emergency maintenance event, a deduction of $100 per hour will be applied to the contractor's invoice, up to a maximum deduction of $1000. In addition, failure to meet the 24-hour emergency response time will be documented and will negatively impact the contractor's performance rating in the Contractor Performance Assessment Reporting System (CPARS).

1.4 Stand Movement. The government will be responsible for breaking down, removing the stands from their existing location, and moving them to their new location. The contractor will have technicians on-site during the movement and placement to assist with any necessary repairs to prevent major delays in movement or impacting extended shutdowns of active taxiways due to stands or stand parts breaking enroute.

1.4.1 Stand Placement. Once stands arrive to their new location, the contractors will need to have the on-site project manager, technicians, and electrician use their laser system to shoot and mark the floor so that the government can place the ISO stand system. After the stands are placed, the contractor will assist with the hook-up of all stands’ electrical and air systems and conduct a post-movement function check of all systems to ensure they are working properly. A C-5M aircraft will need to be test fit in the hangar with the stands in place to ensure proper placement and workability at the end of the final placement.

1.5 Guarantees/Warranties

All maintenance and repairs shall be covered under warranty for a period of one year from the date of completion. The contractor shall perform all necessary work for the warranted items and services at no cost to the Government.

2. HAZARDOUS MATERIAL DISPOSAL AND STAGING AREA

2.1 Disposal

The 436 MXS will provide for and dispose of the following HazMat products for the utilization of the contractor during inspections, servicing, and/or repairs of the ISO Stand System:

Product Description

Specification

Lubrication Oil MIL-PRF-32033

Gadus Grease (No MIL SPEC) S2 V220

2.2 Storage

The Government will provide a designated space for the contractor to store tools and equipment within the facility. However, it will be up to the contractor to lock/secure these toolboxes, and the Government will not be liable for lost, stolen, or damaged equipment left on site.

3. GENERAL INFORMATION

New section for the movement of the iso stand.

The hours of operation are 24/7. Approval of working any time other than 0700-1900 (Monday through Friday), Saturday and Sunday will be requested 72 hours in advance and will be coordinated with COR.

The contractor is not required to provide service on the following days unless an emergency arises: New Year’s Day, Birthday of Martin Luther King, Jr., Washington’s Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.1. Base Exercises: The COR will notify the contractor 72 hours prior to any upcoming exercises that may interfere with the performance of the contract.

3.2. Personnel Access Limits: Base access will be granted to a maximum of three key contractor personnel for emergencies, after-hours, and weekend maintenance requirements. Additionally, those key personnel will be sponsored on the ISO Dock and granted flight line access badges with escort ability. This will eliminate the need for military personnel to provide an escort for any specialty trades (electricians, welders, inspectors, etc.) that may be required.

4. SECURITY

All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the governmental installation, shall abide by all security instructions and directives of Dover AFB. The contractor is responsible for safeguarding all Government property provided for contractor use.

4.1 Personnel Security

4.1.1 Background Checks: All contractor personnel requiring unescorted access to the installation must undergo a Criminal Background Investigation (CBI). The contractor is responsible for ensuring that all personnel meet the requirements for a CBI and for providing the necessary documentation to the 436 SFS, Pass and Registration.

Disqualifying factors for a CBI may include, but are not limited to, felony convictions, outstanding warrants, and a history of violence.

4.1.2 Security Training: Contractor personnel may be required to complete security awareness training as directed by 436 SFS. The contractor is responsible for ensuring that all personnel complete the required training and for maintaining records of training completion.

4.2 Facility Security

4.2.1 Access Control: The contractor shall comply with all access control procedures for the work area. This may include presenting identification badges, signing in and out of the facility, and being escorted by authorized personnel. The contractor shall not allow unauthorized personnel to enter the work area.

4.2.2 Key Control: If the contractor is provided with keys or access cards to the facility, the contractor is responsible for maintaining control of those keys or access cards. The contractor shall not duplicate keys or access cards without authorization and shall report any lost or stolen keys or access cards immediately to the COR.

4.3 Information Security

4.3.1 Data Protection: The contractor shall protect all sensitive data or information in accordance with applicable laws, regulations, and agency policies. This may include encrypting data, storing data in secure locations, and limiting access to data on a need-to-know basis.

4.3.2 OPSEC Compliance: The contractor shall comply with all Operational Security (OPSEC) requirements to protect critical information from unauthorized disclosure. This may include avoiding discussions of sensitive information in public areas, securing electronic devices, and reporting any suspected security breaches to the COR.

4.4 Antiterrorism:

References:

• Department of Defense Instruction O-2000.16, Volume 1 DoD Antiterrorism (AT) Standards, Standard 18

• Defense Federal Acquisition Regulation Supplement (DFARS) (Reference (r))reflects current DoD AT security requirements for defense contractors.

• Joint Publication 3-07.2 Antiterrorism

Terrorism is defined as: The calculated use of unlawful violence or threat of unlawful violence to inculcate fear; intended to coerce or to intimidate governments or societies in the pursuit of goals that are generally political, religious, or ideological.

Antiterrorism: As a prelude and during performance of any contract, it is critical that the Contractor be supportive of all Department of Defense (DoD) requirements to protect

Section 4.4 (Antiterrorism) was removed by Mission Partner and needs to be added back in. Will coordinate prior to signature.

personnel and their families, installations, facilities, information, and other resources from terrorist acts.

Contractors or subcontractors possessing a Common Access Card (CAC) will complete AT Awareness Level I training IAW AFI 31-145, Antiterrorism, Standard 25, by completing the―Force Protection computer-based training (CBT) course through the MyLearning site. This training site is available through the AF Portal at https://lms-jets.cce.af.mil/moodle. This site automatically records members completion of training and enables the user to print a certificate if needed by the Unit or Base Training Manager.

Contractors or subcontractors without a CAC or who do not have access to a government Non-classified Internet Protocol Router Network (NIPRNET) computer performing construction/services on the installation will complete AT Awareness Level I training IAW AFI 31-145, Antiterrorism, Standard 25, by completing the― Force Protection computer based training (CBT) course through the Joint Knowledge Online (JKO) Learning Management System (LMS) at http://jko.jten.mil/courses/atl1/launch.html

5. SPECIAL QUALIFICATIONS

Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements in the inspection of equipment. Proof of certification must be submitted to the Contracting Officer within 5 working days of the contract award.

6. RECORDS MANAGEMENT

The contractor understands that when creating, handling, and maintaining records for the Air Force, either electronic or paper, you must meet the requirements established in AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Records Management Program.

To meet the requirement established in accordance with (IAW) the above-mentioned regulations, contact the Base Records Management Office (436 CS/SCXK, Bldg. 310) at 302-677-5157 for guidance and training.

7. CONTRACTOR BADGE POLICIES

All requests for contractor badges will be submitted through the COR Operational Risk Management Assessment Form (ORM) for the requesting agency and submit it to the Pass and Registrations section for approval IAW DAFBI 31-101. As a minimum, the ORM will be submitted 10 days prior to the requested date of employment.

https://lms-jets.cce.af.mil/moodle http://jko.jten.mil/courses/atl1/launch.html

7.1 All contractor employees who will be granted unescorted access to the Installation are required to consent to a Criminal Background Investigation (CBI) prior to being granted entry to the installation. Continued employment is contingent upon successful completion and favorable reporting of the CBI.

7.2 Contractor badges will be issued for a maximum period of one year. Prior to reissuing new badges, all old badges must be returned to Pass and Registration for destruction. Also, before a new badge is issued, an ORM must be resubmitted to the Pass and Registration section for approval again. In the event a badge is lost or stolen, the badge holder must accomplish the Loss/Theft of Identification Worksheet and provide it to his/her supervisor.

The supervisor of the contractor will investigate the loss and report in writing the circumstances in which the badge was lost to the COR and submit a new request for a badge before a new badge can be reissued.

7.3 The Base Contracting Office or the COR of contact will immediately notify 436 SFS, Pass and Registration when a contractor’s employment has been terminated. The Site Supervisors are responsible for notifying and returning the contractor’s badge to Pass and Registration when this occurs. At no time will a contractor contact Security Forces directly regarding badge denial; they need to contact the COR.

8. INSTALLATION ACCESS

The contractor shall obtain personal contractor identification badges for all employees and vehicle passes for all contractors and personal vehicles requiring entry onto Dover AFB from 436 SFS, Pass and Registration, for the duration of the contract. Employees are only permitted to enter the Installation during the date and time periods indicated on their contractor badge.

8.1 Vehicle registration, proof of insurance, and a valid driver’s license must be presented for all vehicles while operating on the Installation. All vehicles entering the DAFB Main Base, Military Family Housing, or sensitive areas are subject to search. Any refusal or non-consent by an employee will result in termination of their base access and immediate confiscation of this access badge.

8.2 During Force Protection Condition (FPCON) Normal and Alpha, personnel without base-issued badges must be sponsored onto the installation.

8.3 During FPCON Bravo, Charlie, and Delta, personnel without base-issued identification shall be physically escorted onto the installation.

8.4 During Higher FPCONs (Charlie and Delta), the base will normally curtail non-essential operations/functions; access by non-essential Contract operations will be suspended at the direction of the Installation Commander.

9. FLIGHTLINE DRIVING

Contractors will have to adhere to the provisions in DAFBI 13-202 if operating on the airfield.

10. SOLID AND HAZARDOUS WASTE REMOVAL

The contractor shall dispose of all waste generated in the performance of this contract unless it is hazardous. No solid waste materials shall be placed in any trash receptacle on DAFB. If any Hazardous or Special Waste is generated, the contractor will coordinate with the COR prior to disposal.

11. SERVICES SUMMARY

The table below summarizes the most important performance objectives and thresholds (specific standards) as identified within the body of this PWS. The absence of any performance objective and threshold from this summary shall not detract from its enforceability or limit the Government's rights or remedies afforded under this contract.

Performance Objective Performance Threshold Reference

Management: Operate an effective Aircraft Services Management system to ensure all tasks and programs are successful and completed within a timely manner.

The government will periodically sample management services. No more than 1 unacceptable service, to include quality assurance evaluations and valid customer complaints, within a 30-day period for unsuccessful tasks or programs.

IAW PWS Par 1.1.; 1.1.;

1.2.; 1.3.; 1.4.

Preventative & Unscheduled Maintenance Services: Perform stand inspection and maintenance within technical standards and time limits.

No more than 2 valid customer complaints within a 30-day period for scheduled inspection or unscheduled maintenances actions.

IAW PWS Par 1.1.; 1. 3..

Performance Objective Performance Threshold Reference

The Government will periodically sample 20% of all maintenance actions.

No more than 2 unacceptable services, to include quality assurance evaluations and valid customer complaints, within a 30-day period for all maintenance actions.

Emergency Services: Provide emergency services within standards and time limits.

The Government will sample 100% of all emergency services provided. No unacceptable services per month.

IAW PWS Par 1.4.

Environmental Compliance:

Comply with all Federal, State, Local, and Dover AFB Environmental Laws, Regulations, Instructions, and Publications.

No violation notices.

IAW PWS Par 2.1;2.2.

Note: The Government reserves the right to inspect and/or test services that have been tendered for acceptance. The Government may require re-performance of any nonconforming services with no increase in contract price or additional cost to the Government. If re-performance will not correct the performance issue or is not possible, the Government may seek an equitable price reduction or contractual processes will begin to terminate the contract. Past performance history will be reported in the Contractor Performance Assessment Reporting System (CPARS) to reflect the contractor’s performance ratings.

12. CONTINUATION OF ESSENTIAL CONTRACTOR SERVICES DURING CRISIS

All services to be performed under the contract have been determined to be essential for performance during a crisis. The contractor shall prepare for the continuation of services during a crisis IAW Defense Federal Acquisition Regulation Supplement (DFARS) 252.237- 7023.

The Department of Defense (DoD) Force Protection Condition (FPCON) system describes the progressive level of protective measures that are implemented by all the DoD Components in anticipation of or in response to security threats. If FPCON measures are escalated, there will be delays at the installation entry control points and possible suspension of non-essential services. The contractor shall be notified of the FPCON Measure and directed to continue essential services, if needed.

13. OPERATIONAL SECURITY (OPSEC)

436 Contracting Squadron unit OPSEC coordinators will state OPSEC requirements on DD Form 254, contracts and PWS/PWS’s with sufficient detail to ensure complete contractor understanding of the exact OPSEC provisions or measures required by the organization. If the OPSEC block is checked on DD Form 254, the 436th Contracting Squadron unit OPSEC coordinators shall: Task the contractor to develop an OPSEC program plan to address how the contractor plans to protect critical and sensitive contracted information, and upon organization acceptance, implement the OPSEC program plan. Provide OPSEC guidance for the contractors to use in developing their own OPSEC plan.

Based on the classification guidance or OPSEC requirements in the prime contract, the prime contractor is responsible for the preparation of DD Forms 254 for any subcontracts.

This should be done in coordination with the 436th Contracting Squadron unit OPSEC coordinators and unit security manager. For a contractor to effectively comply with the OPSEC provisions of the contract, the organization must provide the following guidance: 1.

Dover AFB Critical Information and Indicator List (CIIL) and Operations Security (OPSEC) Supplemental Guidance (SG) Tri-Fold (Tri-Fold available from Contracting OPSEC Coordinators). 2. Operations security guidance (at a minimum, the organization will provide a copy of the Tri-fold). 3. Specific OPSEC measures the organization requires (as appropriate).

15. ATTACHMENTS

Attachment 1 – AT Tri-Fold

Attachment 2 – AT Awareness Guide

15. ATTACHMENTS