Attachment 1 Performance Work Statement (PWS) ASAT.docx

PERFORMANCE WORK STATEMENT (PWS)

OFFICE OF MARITIME SECURITY RESPONSE (CG-MSR) MARITIME ACTIVE SHOOTER/ACTIVE THREAT RESPONSE PROVISIONAL COURSE

1.0 GENERAL

The Maritime Security and Response Operations (MSRO) Policy Letter 03-18 and ALCOAST 262/19: Coast Guard Response to Active Shooter/Active Threat (ASAT) requires USCG units to have a strong bias for immediate action to an ASAT situation driven by the need to minimize loss of life. At the request of CG-MSR (Appendix A), the Force Readiness Command (FORCECOM) conducted a Rapid Task Analysis of the ASAT responder position to identify Major Accomplishments (Mas), a list of Tasks necessary to meet those accomplishments, and appropriate performance support intervention options to optimally respond to an ASAT situation, which can only be achieved through an ASAT responder course.

1.1 BACKGROUND

Active Shooter/Active Threat tactics, techniques, and procedures provides law enforcement personnel with the methods for conducting tactical procedures and responding to ASAT events and therefore ensuring Coast Guard personnel can work effectively with local and other governmental law enforcement agencies.

1.2 SCOPE

The purpose of this requirement is to obtain Contractor-provided Maritime Active Shooter/Active Threat Response course to Coast Guard Law Enforcement Officers who may be required to respond to Active Shooter threats in the maritime domain in the exercise of the Ports, Waterways, and Coastal Security Mission.

The Contractor shall provide all materials, equipment, training facilities, and instructors to deliver a DHS Active Shooter/Active Threat (ASAT) Responder course with a maritime nexus. The contractor shall provide two Maritime ASAT Responder courses consisting of 20-25 USCG members each.

1.3 OBJECTIVE

Law enforcement personnel have three primary goals when responding to an ASAT event: Stop the killing, stop the dying, and rapid casualty evacuation. Train and Certify 40-50 USCG Law Enforcement personnel in federally recognized Maritime Active Shooter/Active Threat responder training.

1.4 APPLICABLE DOCUMENTS

Applicable documents include CGTTP 3-93.12 Tactical Procedures and Active Shooter – Active Threat Response TTP (For Official Use Only)

1.4.1 Compliance Documents

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract:

· CGTTP 3-93.12 Tactical Procedures and Active Shooter – Active Threat Response TTP (For Official Use Only)

1.4.2 Reference Documents

The following documents may be helpful to the Contractor in performing the work described in this document:

· CGTTP 3-93.12 Tactical Procedures and Active Shooter – Active Threat Response TTP (For Official Use Only)

1.5 PERFORMANCE REQUIREMENTS SUMMARY.

This contract includes a Performance Requirements Summary (PRS) at PWS 9.0. The PRS plays an integral role in the administration of the contract. In addition to any applicable inspection clauses or other related terms and conditions contained in the contract, the PRS must serve as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR). Evaluation of the Contractor’s overall performance must be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR. The PRS constitutes a material aspect of the contract and will not be changed or otherwise modified without prior written approval of the Contracting Officer.

Completed and delivered tasks and work products shall be, with the exception of government caused delay or force majeure, in conformance with USCG Training System Standard Operating Procedures (SOPs), timely, complete, and documentation shall, upon final acceptance, be free from technical or typographical errors 100% of the time.

2.0 SPECIFIC REQUIREMENTS/TASKS

The courses required shall include the following 13 topics for inclusion in FLETC certified ASAT curriculum: initial response to an active threat; handling suspects with visible weapons; rapid response techniques; door entry and room clearing; active threat considerations; clear and cover danger areas; safe weapons handling for tactical operations; contact and cover techniques for tactical applications; tactical use of cover and concealment; coordination of contact teams; non-traditional response techniques to save lives; proper body movement techniques in tactical applications; search and rescue teams. These topics shall be delivered in a format that aligns with established Coast Guard law enforcement authorities, procedures, and Tactics, Techniques, and Procedures (TTP) procedures to address hostile threats in the maritime environment.

The courses required shall include the following task objectives:

2.1 TASK ONE. Participants will understand the course goals, terminology, and course performance requirements.

2.1.1 Participants will describe the difference between an active shooter and a barricaded gunman and respond appropriately given different scenarios.

2.1.2 Participants will recognize the threat posed by Active Shooters/Active Threats and understand how active shooter response has evolved.

2.1.3 Participants will demonstrate proper approaches to accessing the crisis site based on actionable and verifiable intelligence.

2.2 TASK TWO Participants will demonstrate safe weapons handling during small team movements, threshold evaluation, room entry, room clearing techniques and direct threat engagement.

2.2.1 Participants will demonstrate team movement techniques from solo officer entry to five officer team.

2.2.2 Participants will set up and conduct room entry and clearing as a solo responder and in a team of up to five responders.

2.2.3 Participants will process active threat considerations when responding to an active shooter scene.

2.3 TASK THREE Participants will perform proper patient assessment including “Stop the Bleed” techniques, tourniquet application and direct pressure to wounded victims to attempt to save lives.

2.3.1 Participants will describe and identify priorities of work post-engagement, lifesaving techniques, LCAN reports, establish link-up procedures with follow-on responders, and considerations for assuming initial Incident Command.

2.3.2 Participants will effectively respond to and mitigate an active shooter threat scenario utilizing reality-based scenarios.

2.3.3 Participants will successfully pass a post-test evaluation of course terminology and response tactics.

3.0 CONTRACTOR PERSONNEL

N/A

3.1 Qualified Personnel

The Contractor must provide qualified personnel to perform all requirements specified in this PWS.

3.2 Key Personnel

The Project Manager shall be a single point of contact to ensure Contractor employees are aware of, understand, and abide by U.S. Coast Guard established rules, regulations, and safety practices, and shall have full authority to act on matters pertaining to the performance of services under this Task Order.

3.3 Project Manager

The Contractor must provide a Project Manager who must be responsible for all Contractor work performed under this PWS. The Project Manager must be a single point of contact for the Contracting Officer and the COR. The name of the Project Manager, and the name(s) of any alternate(s) who must act for the Contractor in the absence of the Project Manager, must be provided to the Government as part of the Contractor's proposal. The Project Manager is further designated as Key by the Government. During any absence of the Project Manager, only one alternate must have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates must be able to read, write, speak and understand English. Additionally, the Contractor must not replace the Project Manager without prior approval from the Contracting Officer.

3.3.1 The Project Manager must be available to the COR via telephone between the hours of 1000 and 1700 EST, Monday through Friday, and must respond to a request for discussion or resolution of technical problems within 24 hours of notification.

3.4 Employee Identification

N/A.

3.5 Employee Conduct

Contractor access to Sensitive but unclassified Information is not required under this effort. However, the contractor may be exposed to Sensitive but Unclassified information during class discussions as it pertains to the USCG missions. Therefore, contractor employees shall not disclose, orally or in writing, any sensitive information to any person unless authorized in writing by the Contracting Officer. For those Contractor employees authorized access to sensitive information, the Contractor shall ensure that these persons receive training concerning the protection and disclosure of sensitive information both during and after contract performance (HSAR clause 3052.204-71, Contractor Employee Access, Safeguarding of Sensitive Information (MAR 2015), Information Technology Security and Privacy Training (2015)

3.6 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer*), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS

· All hardware, software, and services provided must be compliant in accordance with 140-01 Information Technology Systems Security and the DHS Sensitive Systems Handbook 4300A.

· The assurance of the security of unclassified facilities, Information Technology (IT) resources, and sensitive information during the acquisition process and contract performance are essential to the DHS mission. DHS Management Directive (MD) 11042.1 Safeguarding Sensitive but Unclassified (For Official Use Only) Information, describes how contractors must handle sensitive but unclassified information. DHS MD 140.01 Information Technology Systems Security and the DHS Sensitive Systems Handbook prescribe policies and procedures on security for IT resources. Contractors shall comply with these policies and procedures, any replacement publications, or any other current or future DHS policies and procedures covering contractors that require access to DHS facilities, IT resources or sensitive information. Contractors shall not use or redistribute any DHS information processed, stored, or transmitted by the contractor except as specified and approved by the Government.

· The Government may elect to conduct periodic reviews to ensure that the security requirements contained in this contract are being implemented and enforced. The Contractor will contact the DHS Chief Information Security Officer to coordinate and participate in the review and inspection activity of government oversight organizations external to the DHS. The Government may require a plan/audit in future before any work can be performed at the contractor’s site.

· At the expiration of the contract, the contractor shall return all sensitive DHS information and IT resources provided to the contractor during the contract, and certify that all non-public DHS information has been purged from any contractor-owned system. Components shall conduct reviews to ensure that the security requirements in the contract are implemented and enforced.

· All Contractor developed processes and procedures and other forms of intellectual property first developed and/or associated with this contract shall be considered Government property.

· All documentation and electronic data and information collected by the Contractor and entered into or generated in support of this contract shall be considered Government property, and shall be returned to the Government at the end of the performance period. In addition, Government property shall be available for review by the COR (or other designated staff) at any time.

· Contractor has ownership of their training course material, which is not considered FOUO or LES.

4.1 SECURITY

The requirements office anticipates the following:

Contractor access to unclassified, but Security Sensitive Information may be required under this PWS. Contractor employees must safeguard this information against unauthorized disclosure or dissemination.

4.2 PERIOD OF PERFORMANCE

The period of performance for this contract is a one-year base period with three one-year option periods as follows:

Option Period Three September 16, 2027 – September 15, 2028

4.3 PLACE OF PERFORMANCE

The primary place of performance will be the Contractor’s facilities

4.4 HOURS OF OPERATION

Conducted at a contractor facility.

4.5 TRAVEL

Contractor travel will not be required for this requirement.

4.6 POST AWARD CONFERENCE

The Contractor must attend a Post Award Conference with the Contracting Officer and the COR no later than 10 business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project plan. The Post Award Conference will be held via teleconference.

4.7 PROJECT PLAN

The Contractor must provide a draft Project Plan at the Post Award Conference for Government review and comment. The plan, at a minimum, must include: (a) list of work to be performed;(b) project schedule; (c) description of intended results; (d) role of key personnel, if applicable and (e) how quality of service (project) will be maintained throughout life of contract. The Contractor must provide a final Project Plan to the COR at the Post Award conference which will be scheduled no later than 10 business days after the date of award.

4.8 PROGRESS REPORTS

The Project Manager must provide a daily progress report to the COR via email correspondence. This report must include a summary of all Contractor work performed which includes an assessment of technical progress, schedule status, and any Contractor concerns or recommendations for the previous reporting period. Comment by Powell, Steven D CIV DHS (USA): I'm not sure that you want all of this information covered in a daily report for a simplified acquisition such as this. Let's confirm with the KO but this may need to be revised or removed. Comment by Stewart, Sean P LCDR USCG COMDT (USA): Awaiting additional instructions from KO

4.9 PROGRESS MEETINGS

The Project Manager must be responsible for keeping the COR informed about Contractor progress throughout the performance period of this contract, and ensure Contractor activities are aligned with DHS objectives. At a minimum, the Project Manager must review the status and results of Contractor performance with the COR on an end of course basis via email.

4.10 GENERAL REPORT REQUIREMENTS

The Contractor must provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Office Applications).

4.11 INTELLECTUAL PROPERTY

All Contractor developed processes and procedures and other forms of intellectual property first developed and/or associated with this contract shall be considered Government property.

All documentation and electronic data and information collected by the Contractor and entered into or generated in support of this contract shall be considered Government property, and shall be returned to the Government at the end of the performance period. In addition, Government property shall be available for review by the COR (or other designated staff) at any time.

Contractor has ownership of their training course material, which is not considered FOUO or LES.

4.12 PROTECTION OF INFORMATION

Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, Safeguarding Sensitive but Unclassified (SBU) Information. SBU includes information categorized by DHS or other government agencies as: For Official Use Only (FOUO); Official Use Only (OUO); Sensitive Homeland Security Information (SHSI); Limited Official Use (LOU); Law Enforcement Sensitive (LES); Safeguarding Information (SGI); Unclassified Controlled Nuclear Information (UCNI); and any other identifier used by other government agencies to categorize information as sensitive but unclassified. The Contractor shall ensure that all Contractor personnel having access to business or procurement sensitive information sign a non-disclosure agreement (DHS Form 11000-6).

The Contractor shall continue to ensure employees safeguard this information when the new Controlled Unclassified Information (CUI) framework replaces the sensitive but unclassified (SBU) categorization.

4.13 SECTION 508 COMPLIANCE

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology (EIT), they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public.

All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable EIT accessibility standards have been identified:

4.14 Section 508 Applicable EIT Accessibility Standards

36 CFR 1194.21 Software Applications and Operating Systems, applies to all EIT software applications and operating systems procured or developed under this work statement including but not limited to GOTS and COTS software. In addition, this standard is to be applied to Web-based applications when needed to fulfill the functional performance criteria. This standard also applies to some Web based applications as described within 36 CFR 1194.22.

4.15 36 CFR 1194.22 Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous Javascript and XML (AJAX) then 1194.21 Software standards also apply to fulfill functional performance criteria.

4.16 36 CFR 1194.24 Video and Multimedia Products, applies to all video and multimedia products that are procured or developed under this work statement. Any video or multimedia presentation shall also comply with the software standards (1194.21) when the presentation is through the use of a Web or Software application interface having user controls available.

4.17 36 CFR 1194.31 Functional Performance Criteria, applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

4.18 36 CFR 1194.41 Information Documentation and Support, applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required 1194.31 Functional Performance Criteria, they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

4.19 Section 508 Applicable Exceptions

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the COR and determination will be made in accordance with DHS MD 4010.2. DHS has identified the following exceptions that may apply: 36

4.20 CFR 1194.3(b) Incidental to Contract, all EIT that is exclusively owned and used by the contractor to fulfill this work statement does not require compliance with Section 508. This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public. This exception only applies to those contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

Section 508 Compliance Requirements

4.21 36 CFR 1194.2(b) (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available meet some but not all of the standards, the agency must procure the product that best meets the standards. When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be permitted under an undue burden claim and requires authorization from the DHS Office of Accessible Systems and Technology (OAST) in accordance with DHS MD 4010.2.

5.0 GOVERNMENT FURNISHED RESOURCES

No Government furnished information or property will be provided The Government will not furnish any resources to the Contractor in support of this contract.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to include LE duty/gun belts to fulfill the requirements of this contract.

7.0 GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

7.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The COR will have 10 business days to review deliverables and make comments. The Contractor must have 10 business days to make corrections and redeliver.

7.3 All other review times and schedules for deliverables must be agreed upon by the parties based on the final approved Project Plan. The Contractor must be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review. The Contractor must work with personnel reviewing the deliverables to assure that the established schedule is maintained.

8.0 DELIVERABLES

The Contractor must consider items in BOLD as having mandatory due dates. Items in italics are deliverables or events that must be reviewed and/or approved by the COR prior to proceeding to next deliverable or event in this PWS.

DISTRIBUTION

COR, Contracting Officer, Contract Specialist

9.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

The PRS establishes key elements of Contractor performance that represent “mission essential” service requirements, which are identified in the table below in the “Service Output” column. The “Performance Objective” column represents the standard against which Contractor performance will be measured in relation to accomplishment of the corresponding service output. The performance objective or “standard” describes the minimum acceptable level of service by the Contractor for satisfactory performance. The “Acceptable Quality Level (AQL)” column displays the maximum allowable deviation from the performance objective, which, if exceeded, evokes the negative incentive specified in the table below.

1. Train & Certify 40-50 USCG Law Enforcement personnel in federally recognized Maritime Active Shooter/Active Threat responder training.