Attachment 1 Performance Work Statement Municipal Waste.pdf

Performance Work Statement (PWS)

1) Requirement Title: Municipal Waste Removal and Recycling Services

2) Background: This requirement is needed to continue Municipal Waste Removal and Recycling Services for the Veterans Health Care System of the Ozarks (VHSO), located at 1100 N. College Ave., Fayetteville, AR 72703.

3) Purpose: The purpose of this Performance Work Statement (PWS) is to procure Municipal Waste Removal and Recycling Services in support of VHSO operations.

4) Scope of Work / Performance Objectives A) The Contractor must furnish all labor, material, equipment, supplies, transportation, management and supervision necessary to perform all Municipal Solid Waste Refuse Collection and Disposal Services as outlined in this Performance Work Statement (PWS). Materials supplied by the Contractor must be of a quality to conform to applicable Federal and State specifications.

B) The Contractor must furnish an electronic annual truck tonnage report to the assigned Contracting Officer Representative (COR) that clearly outline each charge for services provided to this facility no later than January 15 of the new year. This report must include the total pounds or tons of waste collected at VHSO including feedback for VHSO such as recommendations based on areas of improvements and/or deficiencies.

C) For unscheduled or emergency events, the Contractor must respond within 48 hours of the notification from the COR or his/her designee. Unscheduled and emergency services without prior written approval by the Contracting Officer are unauthorized.

5) Deliverables See Section B.2 PRICE/COST line-item schedule.

Task Description Quantity Pickup Frequency

Location

5A Contractor shall pickup compacted cardboard bails. 8 Bails (at the most)

Biweekly Bldg 40

5B Contractor must furnish one 30-cy container for collection and recycling of scrap metal (ferrous and non-ferrous).

1 Dumpster Monthly Bldg 40

5C Contractor must furnish one 30-cy container for collection of Refuse/Waste

1 Dumpster Weekly Bldg 40

5D Pick-ups and empty Government-Owned 34 Cubic Yard Trash Compactor (once new trash compactor is installed)

1 Trash Compactor

Weekly Bldg 40

5E Contractor must furnish one temporary 30-cy container for collection of Manifested Waste

1 Dumpster Weekly

Bldg 40

6) Place of Performance A) Veterans Health Care System of the Ozarks (VHSO) Main Campus

1100 N. College Avenue, Fayetteville, AR 72703

7) Period of Performance See contract Section B.2 PRICE/COST line-item schedule.

8) General Requirements A) All areas, which are involved in the collection and disposal services, must be maintained in a neat, clean, uniform and safe condition at all times. All power equipment must be operated within the safety parameters as defined by OSHA. Equipment must be operated with particular care when near pedestrians.

Equipment must be in working, safe, and good mechanical condition to operate on government property.

There must be no visible oil or refuse spills on the road due to contractor carelessness or inadequate equipment.

B) Hazardous Materials: The Contractor must inform the COR immediately of any hazardous materials (EPA or DOT HM listed) found in waste streams listed in this contract that would impact the performance of this contract to ensure they are not disposed of until coordinated by the COR. The Contractor must comply with all Federal, State and local environmental laws and regulations when handling hazardous materials and wastes. This contract excludes wastes services involving medical or hazardous waste generated at the identified VA Medical Centers.

C) All refuse, bulk items and debris must be disposed of to a location licensed by the State where performance occurs following all Federal, State and local licenses and regulations for such purposes. The Contractor must obtain all necessary permits for disposing of refuse. All costs associated with permits, licenses, and insurance shall be at the Contractor's own expense.

D) Contractor must coordinate all services with the COR, and communicate all questions, concerns, or issues to the COR. The COR must approve any request, or proposal for changes in project scope or additional requirements, in writing prior to the Contractor proceeding with any new work.

E) Emptied Containers: When emptied, the refuse and recycling containers must be returned to their designated position, as they exist now at the facility or as recommended by the COR for the hospital with hydraulic hoses replaced in the working position. The contractor will also be responsible for immediately cleaning up any spills, and debris, which may occur during servicing of the containers. Excluding large bulky items, all refuse on the ground within 30 feet of the container, whether spilled by the contractor or placed there by medical center personnel will be picked up by the contractor during collection. The contractor will maintain all contractor and government provided containers to ensure they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good working condition. They must remain easily accessible to customers.

F) Contractor vehicles used for hauling and collecting waste must be washed on a routine basis to ensure that they are free of odor, dirt, debris, and pests before entering VA premises.

G) The Contractor must furnish all necessary supplies, materials and equipment, of the size and type customarily used in work of this kind, needed for the performance of the work, except for those specifically stated to be Government-Furnished. Materials supplied by the Contractor must be of a quality to conform to applicable Federal and State specifications.

H) Contractor must plan contract work activity that interferes with Medical Center (MC) operations and must not commence without prior COR written approval at no additional expense to the Government.

I) All contractor employees must be easily identifiable at all times via a distinctive uniform, badge, or other identification method. The contractor must ensure all employees look neat and wear safety equipment/clothing while collection is in progress.

J) Contractor must make every reasonable effort to protect VHSO property from damage. Any property, including but not limited to, electrical, natural gas, medical gas, communication and utility lines, landscaping, walkways, roads, and curbs damaged by Contractor must be repaired or replaced at no additional cost to the Government. Government property must be protected from damage at no additional cost to the Government. Anything remaining in place that is damaged or defaced by the Contractor must be restored by the Contractor to the pre-existing damaged or defaced condition at no additional cost to the Government.

9) Constraints A) Solid Waste Diversion. The VA is bound by Executive Order 13101, Greening the Government through

Waste Prevention, Recycling, and Federal Acquisition to fully comply with this RCRA federal requirement.

Solid waste diversion is a major focus of this contract and the Contractor must be expected to work to improve the installation's diversion rate by improving techniques and methods and researching new markets for items not currently recycled. The Contractor must make every effort to divert 50% of non-hazardous solid waste from disposal by the end of FY 2021 to meet the agency's goal per Executive Order 13514, Federal Leadership in Environmental, Energy, and Economic Performance and minimum requirement detailed in Executive Order 13101, Greening the Government through Waste Prevention, Recycling, and Federal Acquisition, based on total waste diversion for the fiscal year (1 October -September 30).

B) GEMS PROGRAM CONTRACT OBJECTIVES. To establish a contract to divert materials currently going to the landfill by seeking opportunities for maximizing recycling material sales. It is intended that the service provider must perform the work in compliance with all applicable federal, state, and local environmental regulations, as well as ISO 14001 EMS (http://www.epa.gov/).

Target 1: Pursue continuous improvement in resource efficiency (increased diversion through reuse, recycle, composting, waste to energy conversion). Target 2: Optimize current hauling, garbage disposal, and recycling operations and services to reduce overall waste management system costs.

C) The Contractor must comply with all Federal, State, local, VA environmental and hazardous laws, regulations, directives and applicable instructions pertaining to the services required herein and to the conduct and qualifications of personnel in performance of this contract. The VA directives can be obtain at (wwwl .va.gov/vapubs/).The Contractor must utilize safe products and equipment and qualified personnel to ensure the health and safety of all in compliance with the Environmental Protection Agency (EPA) (www.epa.gov/) and the Occupational and Safety Hazard Administration (OSHA) (www.osha.gov/).

10) Hours of Operation A) Regular Business Hours: Site work must be scheduled during regular business hours, 0600 to 1600 hours, Monday through Friday.

B) National Holidays are excluded. If a holiday falls on Sunday, the following Monday will be observed as the

National Holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a National Holiday by U.S. Government agencies. Scheduled services should be completed on the first business day following any federal holiday.

11) Performance Standards Matrix: The Performance Requirements Matrix includes performance standards.

The Government shall use these standards to determine contractor performance and compare contractor performance to the Acceptable Quality Level (AQL). See Performance Standards Matrix, 11A, below:

11A) PERFORMANCE STANDARDS MATRIX: The Performance Requirements Matrix includes performance standards. The Government shall use these standards to determine contractor performance and compare contractor performance to the Acceptable Quality Level (AQL). See Performance Standards Matrix, below:

Required Services (Tasks) Reference

Performance Standard

Acceptable Quality Level

Method(s) of Surveillance

Surveillance Frequency

Incentives (Positive)

Disincentives (Negative)

PWS Section 4, 5, 8

Meets PWS Requirements

No more than 3 complaints from agency personnel, per year

Customer complaints (complaints from agency personnel)

COR Random Review (as needed)

Positive feedback regarding past performance.

Reduced surveillance to the maximum extent practical.

Negative feedback regarding past

Increased surveillance to the maximum extent practical.

Corrections of Deficiencies

See 52.212- 4(a)

Meets PWS Requirements

100% (no deviation)

Customer complaints (complaints from agency personnel)

Periodic Inspections

COR Random Review (as needed)

Annually

Positive feedback regarding past performance.

Reduced surveillance to the maximum extent practical.

Negative feedback regarding past performance.

Increased surveillance to the maximum extent practical.

Reporting Requirements

PWS Section 4B

Meets PWS Requirements

>95% accuracy, per year

Customer complaints (complaints from agency personnel)

Periodic Inspections

COR Random Review (as needed)

Positive feedback regarding past

Reduced surveillance to the maximum extent practical.

Negative feedback regarding past

Increased surveillance to the maximum extent practical.

12) Security Requirements A) While on campus, Contractor may be subject to wear a visible VHSO issued identity Badge. Contractor must report lost Badge(s) immediately to the COR and document on Badge Log. Contractor must return Badge(s) immediately on day of departure to COR and document on Badge Log. Contractor must return remaining Badge(s) at contract closeout to COR. Contractor must reimburse the Government a $100.00 fee for each lost or unreturned Badge.

B) Contractor must be escorted by COR or VHSO personnel to take job site related photos. Contractor must not photograph any patients, personnel, visitors, and others on VHSO property.

End of Performance Work Statement