Attachment 1_ Performance Work Statement IT Manpower Support Service US Army.pdf

CUI

PERFORMANCE WORK STATEMENT (PWS)

For

Army Contracting Command (ACC) Aberdeen Proving Ground (APG)

CONSOLIDATED MANPOWER

INFORMATION TECHNOLOGY (IT) SUPPORT SERVICES

Date: 6 March 2024

Controlled by: United States Army Controlled by: Army Contracting Command –

Aberdeen Proving Ground CUI Category: PROCURE

Limited Dissemination Control: FED ONLY POC: Rex M. Valdez, rex.m.valdez2.civ@army.mil

Part 1 General Information

1. General:

This is a non-personal non-commercial IT and business management services.The US Army Contracting Command at Aberdeen Proving Ground, MD (ACC-APG) seeks a qualified Small Business 8(a) contractor to support the Army enterprise infrastructure and infostructure goals with information technology (IT) services worldwide (inside the contiguous United States (CONUS) and outside the contiguous United States (OCONUS)), including warzone areas.

The Army is anticipating an award of a Cost Plus Fixed Fee (CPFF) Single Indefinite Delivery/ Indefinite Quantity (IDIQ) contract to a Small Business 8(a) concern that can provide information technology (IT) services and IT services- based solutions which may include the integration of ancillary support which is necessary and integral to the IT services being acquired. The Government intends to place task/delivery orders against the ID/IQ contract for individual requirements for each area. The ordering period will be sixty (60) months from date of ID/IQ award. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.1 Description of Services/Introduction: The U.S. Army Contracting Command is seeking Small Business 8(a) concern who are willing to partner with the Army to fulfill its mission.

The Army is structuring a Single award IDIQ contract in a manner that ensures that the contractor’s goals and objectives are in alignment with those of the Army. Superior performance on the contractors’ part will directly and indirectly link to superior Army mission accomplishment through the economic and efficient use of information technology. (Within the context of the Army/contractor partnership, the terms “partner” and “partnership” should not be read to suggest any formal legal partnership or joint venture between the contractor and the agency.) The Army/contractor partnership will reflect the attributes of an open, collaborative, and customeroriented professional relationship.

The Army develops, maintains, and defends LandWarNet (LWN) as its portion of the Department of Defense’s (DoD) Global Information Grid (GIG). The GIG is defined as a "globally interconnected, end-to-end set of information capabilities for collecting, processing, storing, disseminating, and managing information on demand to warfighters, policy makers, and support personnel." Linking the force through reliable, simple, and effective network access is imperative for the modern Army to ensure that information gets to the decision-maker accurately, whether tactical or operational, in a timely manner, and under all circumstances to provide a force multiplier to that end-user.

1.2 Background: The US Army Contracting Command (ACC) provides comprehensive contracting, business advisory support and sustained expertise through eight major competency areas: Research and Development; Command, Control, Communications, Computer, Combat Systems, Intelligence, and Reconnaissance (C5ISR); Cybersecurity; Test and Evaluation; Chemical, Biological, Radiological, and Nuclear Defense (CBRND), Cybersecurity and Installation Readiness; Biological, Radiological, and Nuclear Defense (CBRND); Sustainment and Soldier protection. We offer access to state-of-the art technology and a wide gamut of products and services which provide our Soldiers with the best resources possible. Our contracting and procurement expertise also include installation and base operations, foreign military sales, grants, cooperative agreements, depot-level maintenance and other transactions. We take pride in our role as fiscal stewards by meeting mission partners' needs in the most effective, economical and timely manner. We provide our mission partners with access to innovative and agile solutions through our interface with industry and small business.

1.3 Scope: A Single award IDIQ is defined as a task-order or delivery-order contract for information technology (IT) established by ACC for US Armywide use. The goal is to streamline procuring IT Services for our US Army customers through:

• Access to high-quality industry partner.

• Pre-competed, single award contract.

• Shortened procurement lead time.

• Limited protest-ability.

• Socioeconomic credit through FPDS-NG reporting.

• Scope compatibility reviews of prospective orders and modifications.

• Market research and capabilities support.

The scope will include a full range of services and solutions necessary for the Army to satisfy its support of the Army Enterprise infostructure and infrastructure goals. This IDIQ contract contemplates IT services-based solutions under which contractors may be required to provide a full range of equipment and software associated with those services. In addition to equipment and software, incidental construction may be required to provide a total solution.

Therefore, end-to-end solutions to satisfy worldwide development, deployment, operation, maintenance, and sustainment requirements are included. Also included is support to analyze requirements, develop and implement recommended solutions, operate and maintain legacy systems and equipment.

The types of services and solutions required for this acquisition will fall under the following Task Areas:

• Cybersecurity Services

• IT Services

• Enterprise Design,Integration, and Consolidation

• Network/Systems Operation and Maintenance

• Telecommunications/Systems Operation and Maintenance

• Business Process Reengineering

• IT Supply Chain Management

• IT Education & Training, Intelligent Automation (Artificial Intelligence (AI)/Robotic

Process Automation (RPA)), Cloud Services, and Data Services

It is the intent of the Government to establish a scope that is broad, sufficiently flexible to satisfy requirements that may change over the period of performance, and fully comprehensive so as to embrace the full complement of services that relate to IT.This IDIQ is being specifically crafted to be utilized as a strategic source for the Army. The services acquired on this contract apply to the full range of security domains, from Unclassified through Top Secret/Sensitive Compartmented Information (SCI).

1.4 Objectives: The overall objective of this contract is to provide industry best practice, best value, non-personal services to enable a broad range of enterprise-level support services for IT integration and service management activities to the Army including, but not limited to, locations CONUS, OCONUS, and warzone areas, establish and maintain contract methodologies and operations that are flexible, facilitate change, and allow for continuity of user support over the life of the contract, and assure affordable, best value, best priced IT solutions.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within Ten calendar days after date of contract award.

Upon review of the QCP, the Government, in writing, will either accept the plan or provide comments to the contractor. If the Government has provided comments, the Contractor shall then have Five calendar days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than Thirty calendar days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items

(Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided

Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds). The government at its sole discretion reserves the right to increase the frequency of the surveillance and to change the method of surveillance.

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal work week unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The contractor is responsible for conducting business during the hours required on each individual task order, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential. The contractor may also be required to support 24/7 operations 365 days per year as identified in individual task orders.The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ.

1.5.5 Type of Contract: This is a Single Award Delivery Order IDIQ contract. Individual task orders allowed under this agreement is Cost Reimbursement (CR) CPFF.

1.5.6 Place of Performance: The place of performance shall be identified in individual task orders. Locations will be Government or contractor sites within CONUS and/or OCONUS locations, including warzone areas. Locations may include Federal, State, or military data centers, and facilities, as defined in individual task orders.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Contractor performing work under this contract must have a Secret Facility Clearance Level at time of the proposal and must maintain the level of security required for the life of the contract. The security requirements are IAW with the DoD Contract Security Classification Specification (DD Form 254).

1.6.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the Secret level in the Defense Information System for Security (DISS), and must maintain the level of security required for the life of the contract. The security requirements are IAW the DoD Contract Security Classification Specification DD Form 254. The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with FAR 52.204-2 Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor shall ensure the employee complies with the DoD Security Agreement (DD Form 441), and the NISPOM rule at 32 Code of Federal Regulation (CFR) Part 117, effective 24 Feb 2021. The NISPOM is the National Industrial Security Program Operating Manual to which contractors must implement and comply.

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access or terminates employment.

1.6.3.1 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office on the same day or the next business day.

1.6.3.2 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office on the same day or the next business day.

1.6.3.3 Common Access Cards (CAC) and CAC Log: The Contractor shall complete an AHRC TASS form, and forward via encrypted e-mail, to respective COR for review and approval for a new CACto the COR with 7 calendar days after award. The issued CAC MUST be turned into SECMAN prior to employee termination of employment or at the conclusion of the contract. The Contractor shall ensure safeguarding of Personally Identifiable Information

(PII).

1.6.4 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13.”)

1.6.5 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Quality Control Plan.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.8 Post Award Meeting/Periodic Progress Meetings: The Contractor shall attend any post award meeting convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the COR may apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Contracting Officer shall appoint a COR on each Delivery Order level and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government.

If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Contractor Staff: The Contractor shall maintain an adequate staff of employees meeting all the requirements specified in the IDIQ PWS and each delivery order PWS. The Contractor shall ensure that all employees are professional, reliable and meet the training, certification and experience requirements of the IDIQ contract and its task orders. Each contracted employee is expected to adhere to standards of conduct that reflect credit on themselves, the Contractor, the U.S. Army, and the Federal Government. The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with the terms and conditions within the contract and task orders. The Contractor shall replace such an employee immediately and maintain continuity of services at no additional cost to the Government.

Contractor proposals shall provide thorough and detailed documentation of the experience, abilities, and background for Personnel in the form of a resume, to include certifications and/or diplomas. One (1) resume is required for each labor category/position cited as personnel.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The proposed sign shall be submitted to th COR for review and acceptance (10 calendar days) after contract award. Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name.

1.13 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee.

Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the COR prior to the contract performance date and updated as needed to reflect Contractor personnel changes.

1.14 Contractor Travel: The Contractor may be required to travel CONUS or OCONUS during the performance of this contract. The Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46. All travel requires COR approval and authorization 14 Days prior to scheduled travel. Annual travel costs ceiling will be established on each individual task/delivery order level.

1.15 Data Rights: The Government's rights in non-commercial technical data and computer software deliverables shall be governed by DFARS 252.227-7013 and DFARS 252.227-7014, respectively.

The Government's rights in commercial technical data shall be governed by DFARS 252.227- 7015. Because the Government's rights in commercial software are governed by the licensor's commercial software license agreements (unless the license terms are inconsistent with Federal procurement law or do not otherwise satisfy user needs), the Offeror's proposal shall include all applicable commercial software license agreements related to commercial software deliverables.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The

Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS and such restrictive legends, including DFARS data rights legends, distribution statements, and export controls.. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government no later than (7) Seven calendar days prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day, phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.20.1 Transition-In Plan: The awarded Contractor shall submit a draft transition-in plan within fifteen (15) calendar days after contract award for Government review and approval.

This plan shall include, but is not limited to:

• Coordination with Government Contracting Officer and COR.

• Review, evaluation and transition of current support services.

• Transition of historic data to new Contractor system.

• Control and accountability of all GFI and GFE transferred from the incumbent and from the Government.

http://www.dimoc.mil/resources/limitations/

• Orientation phase to introduce Government personnel, programs, and users to the Contractor's team, tools, methodologies, and business processes.

1.20.2 Transition-Out Plan: The transition-out shall be completed on the last day of the period of performance and in accordance with FAR 52.237-3 Continuity of Services. A Transition-Out Plan shall be provided by the Contractor awarded this IDIQ to the Government.

The Contractor shall submit a draft Transition-Out Plan ninety (90) calendar days prior to the period of performance end date for Government review and approval. In accordance with the Government-approved plan, the Contractor shall assist the Government in planning and implementing a complete transition from this contract to any new contract awarded for these services. This transition plan shall include, but is not limited to:

• Coordination with Government representatives.

• Review, evaluation and transition of current support services.

• Transition of historic data to new Contractor system.

• Transition of hardware warranties and software licenses (if applicable).

• Transfer of all necessary Government data, business and/or technical documentation.

• Return of all GFE to the Government.

• Applicable personnel out-processing procedures. • Turn-in of all Government keys, ID, access cards, and security codes.

If the Government exercises the option for the Transition-Out Plan, the plan shall be implemented during the final thirty (30) calendar days prior to the contract completion. The Contractor shall establish procedures with any successor to ensure a smooth transition of all responsibilities and requirements without any degradation of services.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.21.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1))

1.21.2 Federal and State Requirements: In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.21.3 Sexual Harassment/Assault Response and Prevention (SHARP). Sexual harassment and sexual assault violate everything the U.S. Army stands for including Army Values and Warrior Ethos, and therefore the Army is enforcing a zero-tolerance policy. The Contractor shall cooperate with Army operationalized Sexual Harassment/Assault Response and Prevention (SHARP) procedures to meet the DoD Strategic Direction on Sexual Assault Prevention and Response objectives. It is the responsibility of every leader, soldier, civilian and contractor to set the conditions for a positive command climate based on prevention, education, bystander intervention, victim support and accountability.

The Government will perform SHARP monitoring and measurement procedures in the Government workplace. Onsite contractors shall be subject to work area inspections. The Contractor shall create and uphold a positive climate and an environment of trust and respect in which every person can thrive and achieve their full potential. The Contractor shall execute sexual harassment and sexual assault prevention policies, training initiatives, and education programs. The Contractor and its individual employees shall be held accountable for their behavior, actions and inactions.

1.22 Intoxicants and Criminal Actions : Contractor personnel performing under this contract/DO are prohibited from being under the influence of alcohol intoxicants, drugs, or substances that produce similar effects, during business hours stated within this PWS. If any Contractor personnel are found to be under the influence of any intoxicants, he/ she shall be immediately removed from their position. This offense may be grounds for removal of that Contractor employee per the discretion of the Contract PM of that DO.

Contractor employees are subject to prosecution for criminal actions due to improper performance of duty as allowed by law. These criminal actions include, but are not limited to the following:

• Falsification or unlawful concealment, removal, mutilation or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

• Unauthorized use of Government property, theft, or vandalism.

• Unethical or improper use of official authority or credentials.

• Security violations.

1.23 Required Training: The following provides information on training requirements.

1.AT Level I Training.

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jkodirect.jten.mil/ for CAC holders. Non- CAC-holders may go to: http://jko.jten.mil/courses/atl1/launch.html.

2. Reserved

3.iWATCH Training.

http://jko.jten.mil/courses/atl1/launch.html

The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 60 calendar days after contract award.

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

4.Mass Warning Notification System (MWNS) Requirement: Per DoDI 6055.17, all contractors accessing government installations must register with the MWNS in use at the government place of performance.

5.For contracts that require a formal OPSEC program:

The contractor shall develop an OPSEC Standard Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

6.For contracts that require OPSEC Training:

Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html (Duration: 45 minutes).

7. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems: All contractor employees with access to a government information system (IS) must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services.

8.For Cybersecurity/Information Technology (IT) training:

All contractor employees and associated sub-contractor employees must complete the DoD Cybersecurity awareness training before issuance of network access and annually thereafter.

All contractor employees working Cybersecurity/IT functions must comply with DoD and Army training requirements in DoD 8140.01,and AR 25-2 within six months of appointment to Cybersecurity/IT functions.

9.For cybersecurity/information technology (IT) certification:

Per DoD 8140.01, DFARS 252.239.7001 and AR 25-2, the contractor employees supporting Cybersecurity/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8140.01 must be completed upon contract award.

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

10.Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area:

Contractor and all associated subcontractor’s employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

11. For contracts that require handling or access to classified information.

Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DoD 5220.22-M, notice of which has been furnished to the contractor.

12. Threat Awareness Reporting Program. For all contractors with security clearances.

Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

13. For contractors requiring Common Access Card (CAC):

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

14. For contractors that do not require CAC, but require access to a DoD facility or installation:

Contractor and all associated subcontractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190- 13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.24 Montly Reporting

1.24.1 Monthly Status Report The Contractor shall provide Monthly Progress Reports (MPRs) for each delivery order awarded under this IDIQ . Reports are due to the TCOR and COR by the 10th of the month or the next business day following the 10th. Monthly Reports for each delivery order shall contain the following:

a) Cover page Listing the Program, Delivery Order Number, Report title, Frequency, Date, Reporting period, Prime contractor Name and address, Preparer Name.

b) Summary of current activities completed

c) Future Activities to be undertaken

d) Issues and problems – with proposed mitigations / solutions

e) Risks and Mitigations

f) Other relevant information.

1.24.2 Monthly Contract Data Requirement List (CDRL): The Contractor shall provide monthly CDRL reports; Contractor Status, Contractor Directory, and Vacancy Summary.

CDRL reports for all personnel. CDRLs are due to the TCOR and COR by the 10th of the month or the next business day following the 10th

a) Contractor Directory Contains

a. Position

b. Name

c. Phone Number

d. Location

e. Contract Company

f. Start Date

g. Depart Date

h. Notes

i. TW/OS

j. Alt. Contact

b) Contractual Status report:

a. Name Position

b. Cyber Awareness Training Date

c. Signed AUP Date

d. Anti-Terrorism Training Date

e. iWatch Training Date

f. TARP Training Date

g. Derivative Classification Training Date

h. OPSEC Training Date

i. Controlled Unclassified Information (CUI) Training Date

j. DoD 8570 Baseline Certification Date

k. DoD 8570 Baseline Certification last completed/renewed Date

l. DoD 8570 Baseline Expiration Date

m. DoD 8570 CE Certification DoD 8570 CE Certification Completion Date

n. Computer Imaging/Reimaging Certification Date

o. Supported Command Integration Program (SCIP) Training Date

1.25 Service Contract Reporting

1.25.1 System for Award Management (SAM) Service Contract Report (SCR): The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields through the following web address: www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September

30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website.

From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

1.25.2 Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria.

Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service

Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

• Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

• Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

1.25.3 Steps for Editing a Submitted Service Contract Report (SCR)

1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL: 100% Compliant Deliverable A.018 http://www.sam.gov/ http://www.sam.gov/

1.26 Other Direct Cost.

The Other Direct Costs (ODC) category provides an estimate of the types and quantity of material, equipment, bonding, and travel necessary for the contractor to perform the work expected to be accomplished. ODCs consist of IT Solution Equipment, IT Solution Software, Travel and Per Diem, and Other ODCs and are reimbursable under cost reimbursement CLINs. The contractor shall include a detailed description of all proposed ODCs in individual TO proposals. The cost of general purpose items required for the conduct of the contractor's normal business operations will not be considered an allowable ODC in the performance of this contract.

1.27 Contractor Furnished Property and Services

1.27.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items that are determined as incidental per FAR 45.000.

1.27.2 Secret Facility Clearance: The Contractor shall possess and maintain a Secret Facility Clearance from the Defense Security Service IAW DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM) and AR 380-49, Industrial Security Program.

The Contractor’s employees, performing work in support of this contract shall have been granted a Secret Clearance from the Defense Industrial Security Clearance Office. The Facility Security Clearance must match the highest security clearance required for personnel. The DoD Contract Security Classification Specification (DD 254) is provided as an attachment in the basic contract.

1.28 Government Furnished Property

Government will furnish workspace for personnel assigned as a result of this contract in existing government facilities in a space available basis. While at a Government installation/operating location, the Government will provide all equipment necessary to perform their duties that shall include, but not be limited to, computer workstations, Local Area Networks /Wide Area Network connectivity and all administrative office equipment and expendable supplies necessary to perform normal operations. The Contractor shall control all Government property assigned to them. The Contractor shall be required to sign a hand receipt for all equipment provided by the Government. Contactor personnel shall obtain an Individual Property Pass (IPP) when transporting computer equipment on the installation.

Contractor shall provide monthly reporting for property accountability to COR on government furnished forms by the tenth of the month. Supplies and equipment required, but not provided by the Government, may be purchased by the Contractor, subject to fund availability and pre-approval in writing by the KO, and equipment becomes the property of the Government.

Government provided phone lines will be available to make official calls pertaining to contractual work performance. Telephone service is subject to the standard monitoring requirements of the Government telephone network.