Attachment 1- Performance Work Statement.pdf

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PERFORMANCE WORK STATEMENT (PWS)

Electronic Security System (ESS), Intrusion Detection System (IDS), Closed Circuit Television (CCTV) System, and Electronic Key Control System Maintenance Support Services

For Defense Logistics Agency (DLA) Distribution Warner Robins, GA

SECTION C: INTRODUCTION

1.0 Background.

The Defense Logistics Agency (DLA) is the largest logistics support agency in the United States (U.S.)

Department of Defense (DoD). The DLA Director reports to the Under Secretary of Defense for Acquisition, Technology and Logistics (USD AT&L) through the Assistant Secretary of Defense for Logistics and Materiel Readiness (ASD L&MR). DLA provides worldwide logistics support, acquisition, and technical services the military services, other federal and civilian agencies, and partner nations in peacetime and wartime.

DLA Distribution Warner Robins, GA is one of four strategic distribution platforms under DLA Distribution and distributes supplies to all branches of the military at locations all around the world. More than half the work completed at the distribution center is in support of the Warner Robins Air Logistics Center. The organization's $11 billion inventory includes parts and equipment for F-15, C-130, C-5 and C- 17 aircraft, target acquisition systems, and most airborne electronic warfare systems. In 2011, DLA Distribution Warner Robins opened its state-of-the-art Consolidation, Containerization Point processing operations.

DLA Distribution Warner Robins has a requirement for Electronic Security System (ESS), Intrusion Detection System (IDS), Closed Circuit Television (CCTV) System, and Electronic Key Control System maintenance support services.

2.0 Objective/Purpose.

The ESS, IDS, CCTV, and Electronic Key Control System Maintenance Support Services performed under this contract will provide scheduled Preventive Maintenance (PM) and unscheduled Corrective Maintenance (CM)/Service Calls to ensure that DLA Distribution Warner Robins maintains an operational security posture consistent with DLA and Host Installation requirements.

SECTION C-1: GENERAL CONDITIONS AND REQUIREMENTS

1.0 Scope of Work.

1.1 Scope.

The Scope of Work includes scheduled Preventive Maintenance (PM) and unscheduled Corrective Maintenance (CM)/Service Calls for the following types of electronic security systems:

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• Lenel OnGuard Electronic Security Systems

• ADT Intrusion Detection Systems

• Pelco Closed Circuit Television Systems

• Morse Watchmans Keywatcher Systems

The complete list of equipment items covered under this Scope of Work is identified on the DLA Distribution Warner Robins Equipment Inventory List (Attachment 2). The DLA Distribution Warner Robins Equipment Inventory List is subject to change based on equipment additions and/or deletions due to the acquisition of new equipment, replacement of existing equipment, or disposal of obsolete equipment.

1.2 Description of Services.

This is a non-personal services contract to provide ESS, IDS, CCTV, and Electronic Key Control System scheduled PM and unscheduled CM/Service Call maintenance support services to DLA Distribution Warner Robins. The Government shall not exercise any supervision or control over the contract staff performing the services described herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor.

The Contractor shall provide scheduled PM and unscheduled CM/Service Call maintenance support services for all ESS, IDS, CCTV, Electronic Key Control Systems, and all associated components located within the DLA Distribution Warner Robins facility. The overall coverage area of the facility consists of approximately 3,274,478 sq. ft. of controlled access open storage and thirteen (13) controlled or restricted access buildings, one of which is classified storage.

The Contractor shall provide all supervision/management, personnel, facilities, transportation, equipment, tools, supplies, materials, replacement parts, other items, and non-personal services necessary to perform the ESS, IDS, CCTV, and Electronic Key Control System scheduled PM and unscheduled CM/Service Call maintenance defined in this PWS.

The Government may provide technical direction, which will assist the Contractor in accomplishing the work detailed in the PWS; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the PWS. The Contractor shall submit to the Contracting Officer's Representative (COR) all documentation generated as a result of these services.

1.3 General Operating Conditions and Requirements.

1.3.1 Place of Performance. The primary place of performance for work performed under this Contract shall be at DLA Distribution Warner Robins, GA located on Robins Air Force Base.

1.3.2 Period of Performance. The period of performance shall be for one (1) Base Year of twelve (12) months.

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1.3.3 Federal Holidays.

A. Federal holidays generally observed by Government personnel include the following:

Observed Federal Holidays New Year’s Day Labor Day Martin Luther King Day Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

B. Holidays occurring on a Saturday will be observed on the preceding Friday. Holidays occurring on a

Sunday will be observed on the following Monday. The Contractor will not be required to perform scheduled PM services on these days. DLA Warner Robins may require the performance of unscheduled CM/Service Call maintenance services during holiday periods.

C. In the event an Executive Order issued by the President of the United States declares Agencies of the

Federal Government closed for a regularly scheduled workday, the COR, in conjunction with the KO and/or the Contract Specialist, will determine and advise the Contractor on whether services are required for that day.

1.3.4 Hours of Operation and Access to the Host Installation.

A. The normal hours of operation for DLA Warner Robins are -700-1530 Monday through Friday excluding Federal Holidays.

B. The Contractor shall perform scheduled PM services during normal hours of operation unless otherwise coordinated with the COR.

C. The Contractor shall perform unscheduled CM/Service Call maintenance services at any time of the day, during any day of the week, including Federal Holidays.

D. The Government understands that situations, such as a power outage, may require work to be performed outside of the normal hours of operation. DLA Distribution Warner Robins is a 24-hour operation. Should the need arise, the Contractor shall coordinate, in advance when possible, any requests to work outside of the core duty hours with the COR.

E. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the Host Installation, access to the Host Installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions may exist.

1.4 Government Interaction.

A. Contracting Officer (KO) and Contracting Officer’s Representative (COR). The Contractor’s primary interaction with the Government shall be through the Contracting Officer (KO) and the Contracting Officer’s Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

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1. Provide the primary interface between the Contractor and DLA Distribution Warner Robins Headquarters.

2. Ensure that the Contractor performs the technical requirements of the contract.

3. Perform inspections necessary in connection with contract performance.

4. Maintain written and oral communications with the Contractor concerning technical aspects of the contract.

5. Issue written interpretations of technical requirements, including Government drawings, designs, and specifications.

6. Monitor the Contractor's performance, conduct quality assurance evaluations, and notify the KO and

Contractor of any efficiencies and deficiencies.

7. Assist in identifying and incorporating process improvements.

8. Coordinate availability of Government Property (GP).

9. Provide access and site entry for Contractor personnel.

10. Perform other inherently governmental functions, or other functions, not part of these support services.

A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price and estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

B. The Government and the Contractor will have personnel working in the same area. The Government will provide general instructions on limitations and deadlines. Additional instructions will be provided for any unusual assignments or those that vary from established procedures. Contractor personnel will independently carry out the tasks identified in this PWS. Completed work will be spot-checked by the Government for adherence to procedures, accuracy, and completeness.

C. All contract personnel attending meetings, answering Government telephones, corresponding by e-mail, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear required Government ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the work place and at meetings. Contractor personnel may also wear distinctive clothing bearing the name of the company and/or badges that contain the company name and Contractor personnel name. During performance of the service requirements set forth in this PWS, all Contractor personnel shall introduce themselves or shall ensure they are introduced as Contractor personnel. Contractor personnel identification shall not be substituted for DoD required passes or badges.

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1.5 Resource Requirements.

1.5.1 Key Personnel. The Contractor shall provide a labor mix that meets the certification and knowledge requirements necessary to perform the ESS, IDS, CCTV, and Electronic Key Control System scheduled PM and unscheduled CM/Service Call maintenance support services set forth in this PWS. The Contractor, or Contractor and Subcontractor Team, must have the necessary qualifications to provide these services. The Contractor shall identify all key personnel by name, position, and firm ((if other than prime contractor, show the address (city/state) where the firm is located)) in the organization chart.

Resumes will be presented with the appropriate dates and responses to required qualifications as noted in the corresponding position description. The resumes will be evaluated to ensure that the individuals meet the desired qualifications and experience necessary to perform the roles and responsibilities required of the tasks detailed in this PWS. Any substitution of personnel following contract award shall also meet the qualification requirements of the PWS. Any permanent substitution of Contractor personnel at time of award or any time thereafter must be approved by the KO and requires the submission of resumes and letters of intent for this purpose.

A. Contract Manager.

The Contractor shall designate a primary and alternate Contract Manager. These personnel shall be responsible for the overall management of the contract including cost, schedule, and performance.

The Contract Manager and alternate shall full authority to act for the Contactor on all contractual matters related to the operations of this contract. The Contract Manager or alternate shall be available Monday through Friday, excluding Federal Holidays, between the hours of 0700 and 1530 EST to meet telephonically as required by the COR. Additionally, the Contract Manager or alternate shall be available by telephone to respond to calls within two (2) hours after normal working hours.

B. Field Service Technicians.

The Contractor shall provide one (1) or more Field Service Technicians trained, licensed and/or certified to perform maintenance and repair services on the following types of equipment:

• Lenel OnGuard Electronic Security Systems

• ADT Intrusion Detection Systems

• Pelco Closed Circuit Television Systems

• Morse Watchmans Keywatcher Systems

The Contractor shall obtain and maintain all necessary licenses and certifications required to perform the maintenance and repair services required by this PWS.

The Lenel ESS field service technician shall be, or be employed by, a Lenel OnGuard Value Added Reseller (VAR) in good standing with Lenel. The technician shall also be certified by Lenel at the Lenel Certified Professional (LCP) or higher.

The Contactor is responsible for complying with all applicable Federal, State, and local laws related to the performance of the work associated with this PWS.

The Contractor shall maintain updated copies of any applicable licenses and certifications for all employees and make them available to the Government upon request.

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1.5.2 Personnel Recruitment and Qualifications.

A. The Contractor shall implement a continuing recruiting program such that the Contractor can respond to urgent and phased surge and mobilization requirements. Personnel assigned to or utilized by the Contractor in the performance of this contract shall, as a minimum, meet the experience, educational, or other background requirements set forth below and shall be fully capable of performing in an efficient, reliable, and professional manner. If the KO questions the qualifications or competence of any person performing under the contract, the burden of proof that the person is qualified as prescribed herein shall be upon the Contractor.

B. The Contractor shall continuously maintain an adequate staff with suitable management expertise to assure work is scheduled and completed in accordance with these specifications. The Contractor shall maintain an adequate craft work force to complete work in accordance with the time and quality standards specified.

C. The Contractor shall not employ any person performing work under this contract who is not a citizen of the United States and who does not meet the security requirements as set forth in Section 1.6, Security, of this PWS.

D. All Contractor personnel shall demonstrate the following knowledge and skills:

1. The ability to read, write, speak, and proficiently communicate using the English language in oral and written communications.

2. The ability to work independently and well with others in a team environment.

3. Possess the experience and proficiency necessary to work with the latest version of MS Office

Suite necessary to perform the requirements set forth in this PWS.

1.5.2 Removal of Contractor Personnel. The Government retains the right to request the removal of Contractor personnel whose performance and/or actions, while assigned to this contract, negatively impact the mission of DLA operations. The Contractor will be immediately removed from the work environment, pending a final decision. The KO will clearly document the reason for removal. When and if such removal occurs, the Contractor shall within three working days assign qualified personnel to fill any vacancy(ies) thus created.

1.6 Security.

A. The Contractor or any representative of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to installation regulations.

B. Contractor personnel shall conduct and present themselves in accordance with (IAW) acceptable professional business etiquette and workplace decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or COR to be contrary to the public interest, deemed to adversely affect health, morale, welfare, or good order and discipline on the installation, or inconsistent with the best interests of national security. IAW

USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the Host Installation.

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C. In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation Commander.

D. The Contractor and its personnel shall comply with the following security-related regulatory guidance:

Publication Title ASD (HD&ASA) DoD Antiterrorism (AT) Officer Guide DoDI 2000.12 DoD Antiterrorism (AT) Program DoDI O-2000.16 DoD Antiterrorism (AT) Program Implementation, Volumes 1-2 DoDI 5240.06 Counterintelligence Awareness and Reporting (CIAR) DoDM 5200.01 DoD Information Security Program, Volumes 1-4 DoD 5200.2-R Personnel Security Program DoD 5200.8-R Physical Security Program DoD 5205.02-M DoD Operational Security (OPSEC) Program Manual DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) DoD 5220.22-R Industrial Security Regulation DLAI 4306 Physical Security Program DLAI 5205.02 Operations Security (OPSEC) Program DLAI 6401 Information Assurance (IA) Management Controls DLAR 4145.11 Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of Supply

1.6.1 Physical Security.

A. The Contractor shall ensure the physical security of all Government property IAW DoD and DLA regulatory guidance to assure that any accountable inventory or information in this contract is secured and protected against theft, sabotage or other acts constituting illegal destruction. The Government will not be responsible in any way for damage to the Contractor’s supplies, materials, equipment, and property or to Contractor employees’ personal belongings that are damaged or destroyed by fire, theft, accident, or other disaster.

B. The Contractor shall control access by locking or unlocking the areas or facilities provided for the

Contractor's use in the performance of the contract requirements. The Contractor shall lock all internal overheads, cages, vaults, doors, and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any working day. The Contractor shall lock all external cargo and personnel doors when not in use.

C. The Contractor shall enact operational procedures IAW DoD and DLA regulatory guidance that will control movement of authorized personnel into and out of secure facilities. The Contractor shall safeguard combinations and provide them to only authorized personnel. The Contractor shall change combinations when any personnel having access to the combination are reassigned, separated, or no longer have a need for this information, or the combinations have been subjected to compromise.

D. In the event that a Contractor area is found unsecured or there is a response to an alarm during non-duty hours, the Contractor's Point of Contact (POC) will be contacted to secure the area. The Contractor shall inform the COR of the results of the alarm response. The Contractor shall immediately report any facility security violations to the COR.

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E. The Contractor shall participate in the host installation Commander's Physical Security Council, if requested.

1.6.1.1 Key Control.

A. The Contractor shall establish and maintain a Key and Lock Control Program as part of their Physical Security SOP, IAW DLAM 5200.08 DLA Physical Security Manual. The Contractor shall safeguard keys provided by the Government. The Contractor shall utilize the automated key control system or an equivalent substitute as a means of key control. The Contractor shall designate in writing to the KO or designee a key custodian to manage the key control program by the start of full performance.

B. The Contractor shall submit a roster of employees with key or lock access requirements for key control boxes to the COR at least one (1) week prior to the date when access is needed and notify the COR within 24 hours when an employee no longer requires access or is no longer employed by the Contractor. The Contractor shall provide the COR updated rosters as information changes. The Contractor shall keep all keys within the Key and Lock Control Program under continuous accountability at all times and shall limit the number of individuals authorized to draw keys to a minimum commensurate with security and operational requirements. The Contractor shall not remove keys to warehouses and storage or industrial areas from the work area or issue them as personal possession keys.

C. The Contractor shall not duplicate keys or allow their use by unauthorized Contractor personnel.

The Contractor shall report any deviation from these rules or lost keys within two (2) hours after discovery of occurrence and submit a detailed written report by close of business (COB) the same working day. If lost keys are discovered at the end of the day and it is not possible to submit a written report to the COR by COB the same working day, the Contractor shall submit the report within two (2) hours of the beginning of business on the next working day. The Contractor shall reimburse the Government for all costs associated with replacing locks or re-keying required as a result of keys being duplicated or lost by the Contractor.

D. The Government will provide the Contractor access to key control boxes and will maintain the programming of key control boxes. The Government will furnish Personal Identification Numbers (PIN) to Contractor employees for access to key control boxes as required. Each Contractor employee shall safeguard his or her PIN by committing it to memory. Contractor employees shall not share assigned PINs.

1.6.1.2 Authorized Visitor Control.

A. Authorized visitors on official business related to the contract shall obtain approval from the Installation Law Enforcement and Security Office and the COR for entrance to the Installation. The Contractor shall submit data necessary for the KO or COR to complete a DLA Form 1818, “Visitor Request Form” at least one (1) week in advance for all planned off-base visitors and at least 24 hours in advance for all unscheduled visitors.

B. The Contractor shall not allow visits from foreign nationals to the host installation without written approval from the KO or COR. A foreign national is defined as a person who is not a citizen or national of the United States. If approval is obtained, the Contractor shall follow the instructions for coordinating the visit IAW DLAI 4303, Foreign Visits and Disclosure Program.

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1.6.2 Reporting Criminal Violations.

A. The Contractor shall report any security violations to the COR within one (1) hour of discovery. A security violation is any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information, to include a loss or gain of classified material.

B. The Contractor shall report to the KO or COR, any suspected, alleged, or actual criminal incidents

IAW DLAI 5105, Reporting of Criminal Incidents.

1.6.3 Personnel Clearance.

A. Work under this contract requires access to Government electronic security systems. All Contractor personnel performing work on this contract must be a U.S. citizen. A security clearance is not required to perform work under this contract. The Contractor shall comply with all applicable DoD security regulations and procedures during the performance of this contract. All Contractor personnel performing work under this contract are required to have pass a Tier 3 (T3) Background Investigation as required IAW DoD 5220.22-M, “National Industrial Security Program Operating Manual” (NISPOM) and DoD 5200.2-R, “Personnel Security Program”. The results must be received prior to commencement of work. A negative T3 determination will result in immediate termination of access to the workspace and equipment.

B. Homeland Security Presidential Directive 12 (HSPD-12) dated 27 August 2004 has established criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI. The Contractor shall request personnel clearances IAW instructions found in TE 1.1, Contractor Personnel Security.

C. A Contractor Investigative Request (CIR) form annotating the appropriate designation shall be submitted for each Contract Employee.

D. Not later than 15 calendar days prior to contract full performance start date, the Contractor shall provide the KO or designee a roster of all key personnel, to include those requiring access to restricted or controlled access areas. The roster shall include each employee’s full name, Social Security number, identification card number (if assigned), branch or section (if applicable), and security clearance (level of clearance and last investigation date, if applicable). The Contractor shall provide additions to rosters and an updated roster to the KO or designee at least five working days prior to the date of required access. The Contractor shall make all modifications to the rosters and provide an update to the KO or designee within 12 hours for employees whose employment has been terminated and for employees who no longer require access to restricted or controlled access areas.

E. The Contractor shall be required to comply with all DLA Distribution Warner Robins entrance and security requirements. The installation will vet all contractors, including subcontractor, for criminal warrants before a contractor will be allowed to enter the installation or garrison.

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F. Badges will be issued for the contract performance period not to exceed 179 day increments. A check will be made periodically by Security on the status of these badges. Normally, on projects longer than 180 days, the COR will submit a request to Pass and ID and request new badges to ensure contract personnel are vetted semi-annually.

G. The Prime Contractor will be required to escort suppliers, vendors, or other one-time or occasional visitors to the project site. Notification will be given a minimum of 3 working days prior to arrival and include the name of the company, the Prime Contractor Company name responsible for the vendor, and the vendor representative if available. Security may refuse entry without this notification.

H. The Prime Contractor will ensure that all access control requirements are adhered to per the DLA

Defense Distribution Depot San Joaquin Physical Security Plan. Any questions or concerns will be routed through the COR to the Security Services Branch for clarification.

I. Any additional requirements from Physical Security and Emergency Installation Management will be addressed during the pre-construction meeting conducted by the COR.

1.6.4 DoD Common Access Card (CAC)/Access Identification Badge (ID Badge).

A. Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and an Access ID Badge, as required by HSPD-12 and Directed-Type Memorandums (DTM) 08-003.

Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary Information Technology (IT) access pending final adjudication of the PSI. The Contractor shall request personnel clearances IAW instructions found in TE 1.1, Contractor Personnel Security, and, request CAC Cards IAW TE 1.2, Common Access Card (CAC) Procedures.

B. The Contractor shall safeguard all CAC and ID Badges furnished to them. Contractor employees shall not share CAC and/or ID Badges. Each Contractor employee shall wear the ID Cards conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the ID Card(s) are not worn. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

C. In the event that a Contractor employee damages his or her CAC and ID Badge, the Contractor sha ll report the damaged CAC and ID Badge within two (2) working hours after discovery of damage to the KO or designee The Contractor shall arrange for a replacement CAC and/or ID Card.

The Contractor shall return all government-furnished CAC and/or ID Cards to the Government IAW TE 1.2, Common Access Card (CAC) Procedures. The Contractor personnel failing to return their Government CAC and/or ID card are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.

D. The Contractor shall electronically submit a Monthly Contractor Employee Common Access Card

(CAC) Report to the COR and DLA Distribution J7 Contract Specialist for review and acceptance.

The report is to be submitted no later than the fifth (5th) working day of each month covering the previous month. The report shall be prepared IAW Contract Attachment 2 Common Access Card (CAC) Procedures and include:

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1. Employee’s Name.

2. Issue Date of CAC.

3. Expiration Date of CAC.

4. Verification of whether each listed employee still requires a CAC.

5. Changes that have occurred (additions or deletions) since the previous month.

6. Contractor employees who already have a CAC related to another DLA or DoD contract shall be included, noting the issuing organization and the CAC expiration date.

1.6.5 Vehicle Registration.

A. The Contractor shall register all Contractor-provided vehicles used in performance of the contract requirements and ensure that Contractor employee vehicles to be driven on the installation, to include motorcycles, are registered with the installation security office and are in conformance with local regulations in effect at the time of registration and as long as employed by the Contractor. The Government will not permit access to the installation without proper vehicle identification and registration. Evidence of a valid driver’s license, vehicle registration card, and insurance are required for registration. Contractor employees shall maintain current registration and proof of insurance on all privately owned vehicles (POVs) brought on the installation. The Contractor shall maintain current registration and proof of insurance on all Contractor-owned vehicles brought on the installation. The Contractor shall return all Government vehicle passes to the Government either within one working day of the completion of the contract or upon termination of an individual's employment, whichever comes first.

1.6.6 Parking and Traffic Control.

A. The Contractor and its employees shall abide by installation parking and traffic regulations. All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and installation driving regulations. Parking within the secure area will require the appropriate placard, which the Contractor shall request through the COR and is issued by the installation.

1.6.7 Contact of a Suspicious Nature.

A. Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately, either verbally or in writing, to their supervisor who shall report it within two hours to the KO or COR for action. Key contacts for reporting purposes are defined as:

1. Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

2. A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

3. Contact with a known or suspected intelligence officer from any country.

4. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests’ may be averse to the United States.

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B. Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or COR for action.

1.6.8 Information Security (InfoSec).

A. The Contractor shall not allow access or disclosure of classified information or information regarding the operations of DLA to any government agency, non-government agency, or individual unless specifically authorized by the KO or COR. The Contractor shall provide documents and files requested by such parties to the KO or COR within one (1) hour of receipt of the authorized request.

All files are the property of the Government and the Contractor shall turn all files over to the KO or COR at the completion or termination of this contract.

B. The Contractor may be required to access data and information that is proprietary to a government agency or contractor or that is of such nature that its dissemination and use other than as specified in this contract would be averse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to government personnel who are authorized to receive the information or upon written approval of the KO or COR. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

C. Disclosure of information regarding operations and services of DLA to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity, which could result in, or increase the likelihood of, the possibility of a breach of DLA’s security or interrupt the continuity of DLA’s operation.

1.6.9 Information System Security.

A. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary IT access pending final adjudication, but not less than fourteen

(14) working days prior to the employee’s start date, the Contractor shall request Information Technology (IT) eligibility for an employee requiring access and passwords to the Government data systems. All positions involving computer activities require a minimum IT II category eligibility.

The Contractor shall submit a Contractor Investigative Request (CIR) and a DD Form 2875 for temporary IT II eligibility, with final IT II eligibility contingent upon receiving a favorably adjudicated T3 (See Paragraph 1.6.3, Personnel Clearance).

B. All Contractor personnel provided with access to Government computers and systems shall observe

IT security policies and procedures as provided by the KO or COR. The Contractor shall notify the KO or COR within 12 hours when, for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, Contractor personnel no longer require access to Government systems.

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C. The Contractor shall observe all copyright agreements. In the interest of protecting Government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards or Internet websites. The Contractor shall use only Government software in performance of the contract requirements. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of public domain software or from software taken from a public bulletin board or Internet website, the Contractor shall be required to repair the damage and incur all costs at no expense to the Government and without impact on delivery schedules.

1.6.10 Potential Operational Constraints.

A. Force Protection Conditions (FPCONs) may affect access to the installation. The Host Installation

Commander or higher National Command Authorities establish the FPCON. The Host Installation Commander is responsible for implementing the proper security posture and procedures that correspond with each FPCON Level. The current FPCON Level is normally displayed at most entrance gates and building and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of each FPCON Level as these may impact the Contractor's normal operational approach to providing services. The Contractor shall ensure that services are sustained during heightened security measures.

1.7 Environmental, Safety, and Occupational Health (ESOH).

A. The Contractor shall ensure employees have safety education when engaged in activities involving

Government facilities, personnel, or equipment.

B. The Contractor shall notify the KO or COR immediately after the occurrence of all accidents and incidents resulting in either personal injury, loss of life, impact to the environment or property damage to a government facility or equipment. The Contractor shall submit a completed copy of DLA Form 1591 and supplemental information within four (4) working days of the accident or incidents.

C. The Contractor shall require their personnel to wear personal protection equipment (PPE) (e.g., safety shoes or safety boots, hearing protection, eye protection, gloves, safety harnesses, etc.) when required during the performance of this contract IAW OSHA standards. The Government will not be responsible for furnishing or paying for the cost of PPE.

D. The Contractor shall comply with all federal, state, DLA, and local environmental, safety, and health law and regulations.

E. The Contractor is subject to all DLA Distribution Warner Robins health and safety regulations, security requirements, and environmental requirements.

1.8 Preparedness Exercises.

A. The Contractor shall participate in emergency and recall notification and personnel accountability exercises. The Contractor shall establish emergency notification, recall, and personnel accountability procedures IAW DoDI 3001.02, Personnel Accountability in Conjunction with Natural or Manmade Disasters, and test those procedures twice a year when directed by the KO or COR. During the exercise, the Contractor shall determine the status and whereabouts of assigned personnel, report the status of each Contractor employee to the KO or COR within established timelines, and continue to report

- 14 -periodic status until further direction by the KO or COR. The Contractor shall follow their personnel accountability procedures in the event of a real emergency as directed by the KO or COR.

1.9 Data Rights.

A. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.

This right does not abrogate any other Government rights.

1.10 Organizational Conflict of Interest.

A. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

SECTION C-2: DEFINITIONS, ACRONYMS, and APPLICABLE DOCUMENTS.

2.0 General. The following documents of the exact issue form a part of this requirement to the extent specified herein. The PWS supersedes any conflict between the documents referenced herein and the contents of this

PWS.

2.1 Definitions and Acronyms. The DoD Dictionary of Military and Associated Terms is available on the

Internet at http://www.dtic.mil/doctrine/dod_dictionary.

SECTION C-3: GOVERNMENT PROPERTY (GP), SYSTEMS, TRAINING, and SUPPORT

SERVICES.

3.0 General. The Government will provide the following property, data systems, training, and support services listed below in support of the work required under this contract.

3.1 Utilities.

The Government, at no cost to the Contractor, will furnish electricity, natural gas, fresh water, and sewage service in support of the work performed under this contract. Obtain information regarding access to these services from the COR.

http://www.dtic.mil/doctrine/dod_dictionary

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3.2 Drawings.

Existing as-built drawings will be available to the Contractor for information only. The Government makes no representation as to the completeness or accuracy of these drawings.

3.3 Phase In Period Training.

A. A thirty (30) day phase-in period shall be established to allow the Contractor sufficient time to for all personnel performing work under this contract to complete all security requirements outlined in Section

1.6 and the following training prior to commencing work. The phase in period will begin on the day of contract award and end thirty (30) calendar days after contract award (DACA).

B. During the Phase-in Period, Contractor personnel shall complete security and safety training on site.

The Contractor shall schedule training through the DLA Distribution Training Office. The training will consist the following classes. The estimated in class time is 3 hours. Additional training may be required and will be identified by DLA at the time of contract award.

• Active Shooter Briefing

• Safety Briefing

• Shelter in Place/Evacuation Awareness Briefing

C. During the one month phased-in period to ensure all Contractor personnel know and understand regulations and policy pertaining to physical, information, operations and personnel security, the Contractor shall provide security and antiterrorism training to all employees in accordance with applicable DOD regulatory requirements. At a minimum, security training requirements as required by the DLA Issuances and other applicable DOD guidance will be completed annually for the following on-line training: Estimated in class time is 8 hours.

• Cyber Awareness Challenge

• Antiterrorism (AT) Level 1

• Operations Security (OPSEC)

• Counterintelligence Awareness Training

• Personally Identifiable Information Awareness

• Trafficking in Persons

D. DoD Guidance – OPSEC Training for On-Site Contractors

1. In accordance with the DoD memorandum “Reinforcing Operations Security and the Importance of Preventing Unauthorized Disclosures,” dated 20 July 2020, “all DoD personnel, including civilians, service members, and on-site contractors, are directed to take the Center for the Development of Security Excellence OPSEC Awareness, Unauthorized Disclosure of Classified Information for DoD and Industry, Insider Threat Awareness, and Introduction to Information Security courses.” Training is required for all contractors that perform work on-site at a DLA or DoD facility, or for contractors that perform work offsite and utilize Government resources or equipment to perform the contracted services.

2. DLA requires Contractor compliance with the referenced DoD memo. The Contractor must immediately direct their workforce who are performing services for the Government, to take the subject training after contract award.

If the contract currently requires OPSEC training for the workforce as part of onboarding or for annual refresher, per the DoD guidance, they must again take the training to be compliant with the OPSEC campaign.

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The training is accessible through the following URL: https://icontent-hcm04.ns2.apps.mil/icontent/CUSTOM/DLAHCM04P/NoCompat/SEC-ASCA

3. The Contractor shall provide evidence of this training to the COR or the KO no later than five (5) business days of contract award or prior to accessing the installation, whichever occurs first. Annual refresher training is also required. The training typically takes about one hour to complete. Any training certificates dated before 20 June 2020 are not acceptable. Certificates must be kept on record for inspection or submission as required by the Government at its own discretion. Questions regarding this guidance may be directed to the KO.

The security training is web-based and the Government will provide access. The Contractor shall ensure Contractor personnel have taken the required security training to meet DoD guidance and that the personnel continue to maintain their certifications.

SECTION C-4: CONTRACTOR FURNISHED MATERIAL, SUPPLIES, EQUIPMENT, TRAINING,

SUPPORT SERVICES and RESPONSIBILITIES.

4.0 General. The Contractor shall furnish, other than the Government furnished items in Section C-3, all material, supplies, equipment, training, and support services required to perform the work under this contract. Title to all Contractor furnished items shall remain with the Contractor. Contractor furnished equipment shall meet the same safety requirements as those established for Government equipment.

4.1 Repair/Replacement Parts. The Contractor shall provide new or factory reconditioned parts and components when providing the services described herein. All replacement units, parts, components, and materials to be used shall be compatible with that existing equipment on which it is to be used; shall be of equal or better quality than original equipment specifications; shall comply with applicable Government, commercial, or industrial standards such as National Board of Underwriters or Underwriters' Laboratories, Inc., National Electrical Manufacturer's Association, etc.; and used in accordance with original design and manufacturer’s intent. If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall equal or exceed the updated quality.

The Contracting Officer may require the Contractor to submit manufacturer's descriptive data and certifications for materials and equipment used where there are questions concerning their performance and quality. Such submittals shall be delivered to the Contracting Officer within 15 calendar days of request.

Manufacturer's descriptive data and certificates shall include the name of the manufacturer, model number or other identifying information, catalog cut, and other identifying data and information describing the performance, capacity, rating, and application/installation instructions that clearly illustrate that the proposed item meets all applicable standards.

The Contractor is responsible for coordinating with the DLA Distribution Warner Robins GA’s Accountable Property Officer (APO) for inspection of property, components, replaced parts and material prior to disposal to determine suitability as potentially accountable property.

SECTION C-5: SPECIFIC TASKS

5.0 General.

A. The Contractor shall manage the total work effort associated with the maintenance, repair, and all other services required herein to assure fully adequate and timely completion of these services. Included in this function are a full range of management duties including, but not limited to, planning, scheduling,

- 17 -report preparation, establishing and maintaining records, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the…