Attachment 1- Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT

COMMANDER NAVY REGION HAWAII (CNRH) SHREDDING SERVICES

1.0 BACKGROUND: Navy Region Hawaii enables Navy and joint operations, providing Base Operating Support that is capabilities-based, integrated, and optimally ready. People, our most valuable resource, achieve success through innovation and process and performance. Quality of Service defines our covenant of leadership.

2.0 OBJECTIVE & SCOPE

2.1 CNRH requires on-site shredding services that will destroy documents and non-paper media to render “Protected Personal Information” (PPI) data, contained, unreadable and unreconstructable.

The Contractor shall provide all labor, equipment, and materials to accomplish this task in accordance with the Privacy Act of 1974, as amended, and SECNAVINST 5211.5E.

2.2 Types of material to be shredded or destroyed will consist of the following:

2.2.1 Paper – white, mixed colors, fax, glossy, invoice, laser, ledger, window envelopes and file folders which may contain alligator clips, staples, paperclips, post it notes, tape or plastic tabs.

2.2.2 Non-Paper media – compact discs (CDs) and Digital Versatile Discs (DVDs)

3.0 PERFORMANCE REQUIREMENTS

3.1 The Contractor shall perform destruction of material to render the information contained thereon unreadable and unreconstructable on a regular schedule, in accordance with Table A at Paragraph

10.0. Any additional shredding that is outside of the regular schedule at Table A must be coordinated by the Technical Point-of-Contact (TPOC) and authorized by the Contracting Officer via a formal modification. If holidays or scheduled service conflicts arise, service shall be rendered on the next business day with regular service resuming for the next scheduled pick-up date.

3.2 The Government will assign Point-of-Contacts (POCs) for all locations and a list will be provided by the TPOC upon award of contract. The Contractor shall allow the POCs to witness the destruction of the PPI material, if requested.

3.3 The Contractor shall provide locked containers that can hold a minimum of 100 lbs of paper for PPI and maintain these containers in good working condition. “The bins shall be placed in designated areas as identified by the TPOC upon award of the contract. Locks for each bin shall be provided by the Contractor at no additional charge. Contractor shall provide the combination or sets of key to open the containers to designated Command Security POC in cases where retrieval is necessary or staging has to be done by departments as an operational requirement.”

3.4 The Contractor shall be responsible for the removal and disposal of all shredded material. All recyclable pulp material, debris and non-recyclable materials collected and removed by the contractor shall be disposed of at an authorized, licensed, disposal site selected by the contractor. The Contractor shall follow all Federal, State of Hawaii and City & County of Honolulu rules, regulations and laws concerning the lawful disposal of material after destruction. All fees, permits or charges associated with the disposal of waste shall be the responsibility of the Contractor.

3.5 The Contractor shall provide a certificate of destruction after each visit.

3.6 The Contractor shall provide the following at the conclusion of each scheduled occurrence:

‐ Removal and transport of all material to be destroyed from office or storage area to on-site disposal site ‐ Immediate on-site shredding of all material ‐ Removal and disposal of all debris resulting from the shredding ‐ A certificate of destruction after each visit ‐ A separate invoice for each service visit

3.7 PERFORMANCE LOCATION SUMMARY TABLE

Location Address # of Consoles Frequency

# of Services per Year

Hours of Operation

On-Site POCs & Phone #s

JBPHH CNRH

(N00, N04C, N5, N8, JBC & JB1)

850 Ticonderoga Street, Building 150, Suite 110, 2nd & 3rd floors

Bi-Weekly on 2nd & 4th

Thursday 26 M-F

0700-1530

Tara Shinkawa 808-473-5889/

CNRH HOUSING

OFFICE

200 Kokomalei Street, Building 6500, 1st floor

Bi-Weekly on 2nd & 4th

Thursday 26 M-F

0730-1600

Donovan Scott, 808-448-6883 /

Front Office, 808-448-6802

CNRH HOUSING

OFFICE

4825 Bougainville Drive, Building 2652, 1st & 2nd floors

Bi-Weekly on 2nd & 4th Thursday

26 M-F 0730-1600

Mayeth Ramirez, Andrea Hinojosa

808-474-1812 /808- 474-1806

Iese Tupua, 808-474-1808 /

Front Desk, 808-474-1820

JBPHH

UNACCOMPANIED

HOUSING OFFICE

Gabrunas Hall 1075 North Road, Building 1323, 1st floor

Bi-Weekly on 2nd & 4th Thursday

Abraham Seei 808-473-

Front Office

JBPHH

UNACCOMPANIED

HOUSING OFFICE

Battleship Drive Building 1722, 1st floor

Bi-Weekly on 2nd & 4th Thursday

Benjamin Taylor

JBPHH CNRH

(JB7

Neosho Ave, Building 1757. 1st floor

Bi-Weekly on 2nd & 4th Thursday

0700-1530

Charlyn De Leon 808-977-2307

Navy Closure Task Force – Red Hill

Fuller Way, Building 280, 1st

Floor

Bi-Weekly on 2nd & 4th Thursday

26 M-F 0700-1530

Blaine Kaaa

(808) 602-7439

Ashley Hanson

(808) 650-9322

Navy Closure Task Force – Red Hill

Pierce Street, Building 679, 1st

Floor, Space/Room

Bi-Weekly on 2nd & 3rd Thursday

0700-1530

Victor Lee

(808) 570-9422

SERVICE DELIVERY SUMMARY TABLE

Performance Requirement

PWS

Paragraph

Method of Surveillance

Frequency Performance Threshold

Shred documents per a regular schedule into an unreadable and unreconstructable form.

Paragraphs

3.1 & 3.7

Visual inspection by

TPOC

Random surveillance;

no less than Monthly

95% delivery and compliance

Provide locked container for PPI and maintain these containers in good working condition.

Paragraph 3.3 Visual inspection by

TPOC

Random surveillance;

no less than Monthly

95% delivery and compliance

Provide all disposal services for the waste generated from shredding.

Paragraph 3.4

– 3.6

Visual inspection by

TPOC

Random surveillance;

no less than Monthly

95% delivery and compliance

4.0 QUALITY ASSURANCE

4.1 The Contractor is responsible for implementing and maintaining a Quality Control Plan (QCP) that identifies and results in the correction of potential and actual problems. The QCP shall be implemented on the first day of contract performance and a copy of QCP shall be provided to the TPOC prior to contract performance upon request.

4.1.1 The QCP shall outline the Contractor’s plan to ensure the quality of deliverables to the Government as outlined in this PWS. The QCP shall address what will be reviewed and shall outline actions to be taken by the Contractor, should the review(s) identify areas requiring remedial action.

4.1.2. The Contractor shall keep records of any inspections and corrective actions taken, as outlined in the QCP and shall make such records available to the TPOC upon request.

4.2 Periodic Progress Meetings. The TPOC and/or other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractors’ performance. At these meetings, the TPOC will apprise the Contractor of how the Government views the Contractor’s performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

5.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

5.1 GENERAL SERVICES: The Government will not provide any material, services, or equipment to the Contractor.

5.2 FACILITIES & UTILITIES: The Government will not provide any facilities or utilities.

5.3 RECORDS, DOCUMENTS AND WORK PAPERS: The Government will not provide any records, documents, and/or work papers.

6.0 CONTRACTOR QUALIFICATIONS/REQUIREMENTS

6.1 Contractor shall have successfully provided document destruction services to other commercial businesses or Government agencies of similar size and scope for the last five years and provide current references, if requested.

6.2 The Contractor is required to comply with Public law 105-270, Section 5 (2)(A). This law states that contractors will not perform inherently governmental functions. Section 5(2)(A) of this Public law defines the term “inherently governmental function” as “a function that is so intimately related to the public interest as to require performance by Federal Government employees.” Per Section 5(2)(B), inherently governmental functions include management of Government programs requiring value judgments, conduct of foreign relations, selection of program priorities, and the direction of intelligence and counter-intelligence operations. Per Section 5(2)(C), inherent governmental functions DO NOT include, (i) gathering information for or providing advice, opinions, recommendations, or ideas to Federal Government officials or (ii) any function that is primarily ministerial and internal in nature.”

6.3 Security Requirements: U.S. or naturalized citizenship is required for facility and base access. A security clearance is not required to access the work area and to fully accomplish assigned work. The Contractor shall obtain base passes for employees and vehicles by the start of the period of performance and notify the TPOC. Upon termination of the contract, the Contractor shall return identification cards and base passes to Security Forces within 24 hours.

Base Access: All Contractor personnel shall obtain access to the installation by participating in the Defense Biometric Identification System (DBIDS) or Navy Commercial Access Control System (NCACS), as applicable. The Contractor shall furnish a completed EMPLOYMENT ELIGIBILITY VERIFICATION (DHS FORM I-9) form for all personnel requesting badges. This form is available at http://www.uscis.gov/portal/site/uscis by searching or selecting Employment Verification (Form I 9). Immediately report instances of lost or stolen badges to the Contracting officer.

DBIDS Program: DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to three years, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit. There are no fees associated with obtaining a DBIDS credential. The Government performs background screening and credentialing.

Throughout the year the Contractor employee must continue to meet background and screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.

DBIDS Credentials: Contractor employees shall furnish a completed copy of the SECNAV 5512/1 form to obtain the required background check and visit the local Navy Installation Visitor Control Center to obtain a DBIDS credential once approved. The SECNAV 5512/1 form and additional information about DBIDS can be found at: https://www.cnic.navy.mil/om/dbids.html. The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in DBIDS and the Contractor employees do not agree with the reason for disqualification. The Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding Officer will be the final waiver determination authority.

The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:

1.That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.

2.That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.

DBIDS Paper Passes: In the event that a visitor, vendor, or Contractor employee elects not to participate in DBIDS, the individual will be issued DBIDS paper pass from the Base Pass and Identification Office in order to access the installation. The time standard for the validity of a pass to access an installation will be not more than thirty (30) days and may be further restricted based on local policy or by Federal, DOD, Navy, and CNIC guidance. The Government will not be responsible for any cost or lost time associated with obtaining paper passes or added vetting or inspections incurred by non-participants in the DBIDS credentialing process.

7.0 PERSONNEL

7.1 Contractor shall furnish sufficient personnel to perform all work specified within the time limit identified in this contract.

7.2 Normal business workday consists of the hours notated for each location on Table A, Monday through Friday, except for federal holidays.

7.3 Federal Holidays:

New Year’s Day 1st of January Birthday of Martin Luther King, Jr. 3rd Monday in January Washington’s Birthday 3rd Monday in February Memorial Day 5th Monday in May Juneteenth National Independence Day 19th of June Independence Day 4th of July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day 11th of November Thanksgiving Day 4th Thursday in November Christmas Day 25th of December

7.4 When performing work associated with this PWS, the Contractor shall make clear to all individuals they deal with that they are contractor employees and not DOD employees. Contractor employees shall clearly identify themselves as a contractor (i.e., company shirt, pin, visible company identification, etc.) in a visible location as to who their employer is. All Contractor produced documents, and/or reports shall be suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

7.5 Contractor personnel shall not manage, supervise, direct, or task US military, DOD civilians or other personnel not associated with the Contractor while performing the tasks within this PWS.

7.6 Contractor personnel shall not make any commitment which commits the expenditure of US Government resources.

7.7 The Contractor performing services shall be required to comply with all US Navy rules, regulations, and training that is applicable to conduct, safety, security, and procedures governing site entry and exit.

7.8 Contractor personnel shall not establish an employee-employer relationship with CNRH under this

PWS.

7.9 The Contractor shall not provide personal services to CNRH. If Contractor employees are directed by any government employee at any time to perform services not covered under this contract, the Contractor shall immediately notify the Technical Point of Contact (TPOC).

8.0 PERIOD OF PERFORMANCE:

Base Year 17 December 2025 – 16 December 2026 Option Year 1 17 December 2026 – 16 December 2027 Option Year 2 17 December 2027 – 16 December 2028 Option Year 3 17 December 2028 – 16 December 2029 Option Year 4 17 December 2029 – 16 December 2030

9.0 POINTS OF CONTACT (POC)

9.1 Primary Technical POC (Building 150): Tara Shinkawa, 808-473-5889, tara.s.shinkawa.civ@us.navy.mil

9.2 Primary Technical POC (Building 2652): Marieta “Mayeth” Ramirez, 808-474-1812, marieta.m.ramirez.civ@us.navy.mil