Attachment 1 - Performance Work Statement.pdf

Uninterruptible Power Supplies (UPS) - Maintenance Services Performance Work Statement

1. Purpose. This contract requirement consists of furnishing emergency response and repair; and scheduled preventive maintenance, services, labor, equipment, material, and travel necessary to maintain the UPS and supportive thermal equipment for designated facilities operated by Headquarters, Training and Doctrine Command (HQ TRADOC), Fort Eustis, VA 23604.

2. Scope/Objectives.

2.1. The contractor shall provide preventive maintenance, emergency coverage and services, and support for the below listed TRADOC equipment.

Bldg 950

Type Equipment Model Number Serial Number

Location Remarks

LIEBERT 610 Main

UPS (520 KVA)

U39SA501AAAB108 D10EA50001 Rm 1039 Unclassified area

(40) DataSafe

12HX330-

FR

U36BP501RXBNUUU D10EH10016 Rm 1039 Unclassified area

(40) DataSafe

12HX330-

FR

U36BP501RXBNUUU D10EH10017 Rm 1039 Unclassified area

(40) DataSafe

12HX330-

FR

U36BP501RXBNUUU D10EH10018 Rm 1039 Unclassified area

LIEBERT XD

Precision Cooling

CDU100CA0000 C10G6F0001 Rm 1035 Unclassified area

LIEBERT XD

Precision Cooling

CDU100CA0000 C10G6F0010 Rm 1035 Unclassified area

LIEBERT XD

Precision Cooling

CDU100CA0000 C10G6F0013 Rm 1035 Unclassified area

LIEBERT XD

Precision Cooling

CDU100C-A000 C10G6F0004 Rm 1036 Classified area

LIEBERT XD

Precision Cooling

CDU100C-A000 C10G6F0007 Rm 1036 Classified area

Bldg 661

EATON UPS 9390 120 ED502CBB13 4th Floor Unclassified area

(40) DataSafe

12HX400

Batteries

4th Floor Unclassified area

EATON UPS 9390 60 ED505CBB08 4th Floor Classified area

(40) DataSafe

12HX400

Batteries

4th Floor Classified area

Bldg 601

Type Equipment Model Number Serial Number

Location Remarks

LIEBERT eXM Single Module (180kVA)

47SA180A0C00030 131 Open-storage facility

(24) Deka Unigy

HR4000

Batteries

HR4000 131 Open-storage facility

AboveAir Technologies

(CRAC 1)

VKE-360 (floor mounted air conditioner) with WP3492 (remote air cooled condenser)

107A Open-storage facility

AboveAir Technologies

(CRAC 2,4,5)

VCE-120 (floor mounted air conditioner) with XPU 120 (remote air cooled condenser)

1132, 120D (Secure Area), Open-storage facility

AboveAir Technologies

(CRAC 3)

FCE-036 (wall mounted air conditioner) with XP1036 (remote air cooled condenser

105A Open-storage facility

Table 1 – HQ TRADOC List of UPS Equipment

2.2. Normal hours of operation are from 8am through 5pm daily Monday through Friday. Emergency work hours are between 5:01pm and 7:59am Monday through Friday and all day Saturdays and Sunday; 365 days per year.

2.3. In addition to manufacturer’s specifications, the Contractor shall conduct all Preventive Maintenance (PM) in accordance with the Institute of Electrical and Electronics Engineers standards.

2.4. The Contractor shall provide coverage 24 hours per day, 365 days per year for the cost of parts, labor, and travel to repair a failure of the UPS (excluding batteries) due to defect in materials or workmanship. Service includes unlimited technical support via a 24 hour emergency service line; and/or email alerts; and/or Internet portal.

2.5 For all emergency calls, the Contractor shall provide a telephonic confirmation within 1 hour of system failure notification and a guaranteed 4 hour on-site response, 7 days per week, 24 hours per day.

2.6. For scheduled PM services, the Contractor provides a 72-hour notice prior to arriving at HQ TRADOC facilities in support of non-emergency service requirements.

2.7. The Contractor shall be certified to operate and repair the UPS systems and peripheral equipment at Table 1.

2.8. The Contractor shall provide a detailed maintenance report following each service. Information includes equipment settings required for normal operation, adjustments and services performed, predictive maintenance and repairs, and a performance trend analysis. and a complete record of maintenance history.

2.9. The Contractor shall conduct an initial Major Performance Evaluation

(MPE) of the UPS system at the start of the contract to determine state of health of the system. In addition, an MPE will be conducted following each emergency visit and during the Annual PM.

2.10. The Contractor provides transportation and all tools, equipment, and parts for any PM service, repair, or maintenance.

3. Period and Place of Performance (PoP)

3.1. As detailed below, the period of performance associated with this Performance Work Statement (PWS) shall be for one (1) twelve (12) month base year, and four (4) twelve (12) month option years, to be exercised at the discretion of the Government.

Period of Performance Dates

Base Year 4/27/2025 - 4/26/2026

Option Year One 4/27/2026 - 4/26/2027

Option Year Two 4/27/2027 - 4/26/2028

Option Year Three 4/27/2028 - 4/26/2029

Option Year Four 4/27/2029 - 4/26/2030

3.2. Places of Performance: The locations of HQ TRADOC UPS Systems are at Fort Eustis, VA, 23604 and are detailed below:

950 Jefferson Avenue, Building 950 661 Sheppard Place, Building 661 601 Lee Boulevard, Building 601

4. Requirements/Tasks: The Contractor shall perform the task as detailed below:

4.1. Four quarterly PM visits per year to include at a minimum:

4.1.1. Inspection of all battery connections for signs of corrosion, leakage, or looseness.

4.1.2. Measure/record independent cell/jar voltage, and all system status readings.

4.1.3. Measure/record AC ripple voltage.

4.1.4. Measure/record float voltage and current of battery string.

4.1.5. Measure/record ambient temperatures.

4.1.6. Verify the condition of cooling equipment.

4.1.7. Verify the condition of battery cabinets.

4.1.8. Recommend battery replacement based on recorded maintenance records.

4.1.9. Battery recycling as required.

4.2. Two MPEs per year; once at the start of the contract and once during the

Annual visit to include all tasks at paragraph 4.1; in addition to:

4.2.1. (Batteries): Thermal scan of all connections to ensure tightness and no excessive heat generation.

4.2.2. Re-tighten all battery connections to manufacturer’s specification.

4.2.3. Measure and record all battery connection resistances.

4.2.4. Internal inspection of UPS and system cabinets.

4.2.5. Internal cleaning of UPS and system cabinets.

4.2.6. Inspection of interconnections between system cabinets.

4.2.7. Operational testing of UPS system including calibration, alarm circuits, batteryrundown test.

4.2.8. Test system bypass to ensure the automated switch over is in working order.

4.3. Reports

4.3.1. A Maintenance Record Log shall be maintained as identified in paragraph

2.8. The Maintenance Log shall be accessible to the Owner and will record date of evaluation/service, findings, results, corrective actions taken, or recommended corrective actions.

4.3.2. A minimum of five reports are required and provided to the Owner. After each Quarterly PM service (4) and after each annual service (1). All measurements shall be paired to the appropriate benchmark.

4.3.3. At a minimum, benchmarks, actual measurements, and applicable tolerances shall be reflected as in the example that follows:

Quarterly Preventive Maintenance Checks – Bldg __________

Date: __________________________

Engineer: ___________________________________________________________

Maintenance Performed

Bench Actual Acceptable Tolerance

Remarks/Recommendations

Inspect connections for tightness, corrosion, and serviceability.

Adjust if necessary.

Measure/record AC ripple voltage

Verify the condition of the cooling equipment

Table 2 – Example information layout for Quarterly and Annual UPS PM Services

4.4. Personnel Requirements: At a minimum, Service Technicians conducting maintenance services on the UPS systems under this PWS will be certified on Liebert and EATON UPS equipment.

5. Accounting for Contractor Support

5.1. The Office of the Assistant Secretary of the Army (Manpower and Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the form at the following web address https://www.ecmra.mil.

The required information includes:

5.1.1. Contracting Office, Contracting Officer, Contracting Officer’s (Technical) Representative.

5.1.2. Contract number, including task or delivery order number.

5.1.3. Beginning and ending dates covered by reporting period.

5.1.4. Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data.

5.1.5. Estimated direct labor hours (including sub-contractors).

5.1.6. Estimated direct labor dollars paid this reporting period (including sub-contractors).

5.1.7. Total payments (including sub-contractors).

5.1.8. Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate Predominant FSC for each sub-contractor if different).

5.1.9. Estimated data collection cost.

5.1.10. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information.

5.1.11. Locations where the Contractor and sub-contractors perform the work (specified by Zip Code in the United States and nearest city, country; when using standardized nomenclature provided on the website.

5.1.12. Presence of deployment or contingency contract language.

5.1.13. Number of Contractor and sub-contractor employees deployed in theater this reporting period (by country).

5.1.2. As part of its submission, the Contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in I the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

6. Operations Security (OPSEC) Plan. IAW AR 530-1, contractor will follow the TRADOC OPSEC Plan.

6.1. Security Requirements:

6.1.1. All contractor employees performing service on the installation must be United States citizens or hold a valid resident alien status providing proof of alien registration with the Immigration and Customs Enforcement Service. Contractor shall not have access to classified information in the performance of their duties and must be escorted at all times. Contractor and all associated subcontractors' employees shall comply with applicable installation, facility and local security policies and procedures (provided by government representative). The contractor shall also provide all information required or background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The list of all contractor employees shall be provided not later than five (5) working days after contract award. The list shall state each employees complete legal name, SSN, and job title. The contractor shall provide in writing to the KO any additions or deletions to the personnel roster one (1) day in advance of any personnel changes. An employee may be barred from entering the installation because of misconduct or breaches of security violations.

6.1.2. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized in this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

6.1.3. Contracted personnel shall prominently display contractor furnished identification badges in a visible location above their waist at all times while physically on the installation performing contractual requirement. Each badge shall include the company's name, employee name, contract number, and expiration of the badge.

6.2. Physical Security. The Contractor shall be responsible for safeguarding all equipment, information, and property. At the close of each work period, Government facilities, equipment, and materials shall be secured.

6.3. Identification (ID) of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee.

6.4. Installation and TRADOC Requirements

6.4.1. Access and General Protection Security Policy and Procedures. The Contractor and subcontractor employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

6.4.2. Post Access. Fort Eustis, VA is a restricted access military installation.

Contract employees may encounter long delays for vehicle inspection and identification checks upon entering and exiting the installation. The Government will not reimburse the Contractor for time spent at installation checkpoints. Contract employees should plan accordingly and report to work at their scheduled duty time.