Attachment 1 Performance Work Statement Creede Janitorial.pdf

US Department of Agriculture (USDA)

Performance Work Statement

Contents Project Title General Information

1.0 Background and Purpose

2.0 Definitions

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Deliverable / Schedule

5.0 Government Furnished

6.0 Travel

7.0 Contractor’s Key Personnel

8.0 Security Requirements

9.0 Data Rights

10.0 Section 508 - Electronic and Information Technology Standards

11.0 Performance Requirement Measures

Project Title Rio Grande NF Janitorial Services for Creede, CO Visitor Center – Divide Ranger District

General Information

1.0 Background and Purpose

The Rio Grande National Forest Visitor Center in Creede, CO requires janitorial services for the public facing lobby, bathrooms, and office spaces. The office is occupied year-round with Forest Service staff, but only open to the public in the summer months (May to September). During the summer months, the Creede Visitor Center sees the highest visitation of all the offices on the Rio Grande National Forest. Providing clean facilities for our staff and visitors is a health and safety priority.

The facility address is 304 South Main St., Creede, CO, 81130.

Contractor shall maintain all areas of the office building (specified below) in a clean and acceptable condition.

Cleaning services shall be performed at the frequencies indicated below. Contractor will park along the street or in the parking lot behind the building and access the building through the rear door. Janitorial services shall be performed between the hours of 8:00 a.m. to 4:00 p.m. MST Monday through Friday, until a government sponsored background investigation is complete.

After the background investigation is complete, the door code will be provided. All work shall be performed on Mondays when the office is closed to the public, or after regular business hours, which are 8:00 a.m. - 4:30 p.m. Tuesday through Saturday. The Contractor shall furnish all cleaning equipment and supplies required to perform janitorial services, except for the Government furnished property specified below.

2.0 Definitions

N/A

Contractor Requirements

3.0 Technical Requirements / Tasks

Services Required Weekly: The upstairs portion of the office is the main area to be cleaned. It is approximately 2517 square feet; the majority being carpeted. The downstairs level will be swept/mopped biannually. The downstairs is roughly the same square footage as the upstairs.

The contractor shall perform the following services below:

Winter Months (October to April):

Room Cleaning: All upstairs offices, breakroom, and corridors shall receive the following services:

• Empty wastebaskets. Place trash in outside receptacle. Use plastic liners in each wastebasket.

• Empty recycling bins. Mixed recycling (e.g. paper, cans, bottles) from office recycling bins shall be dumped in the outside recycling container (green with yellow lid). DO NOT bag recycling items.

• Dust all desk and furniture surfaces, however, nothing placed on desk tops shall be moved for dusting.

Dust all windowsills. Dusting shall be done around anything lying on top of a desk. Wipe all glass surfaces.

• Access codes to locked offices may be provided to contractor at the discretion of the Divide Ranger District. If codes are not provided, do not clean locked offices.

Bathrooms:

• Clean, disinfect, and polish drinking fountain. No rust or encrustation shall remain.

• Clean and disinfect all toilet fixtures (toilets, urinals, wash basins, mirrors, vanity tops, etc.). No rust or encrustation shall remain. Refill paper towels, toilet paper, and soap dispensers as needed.

• Empty bathroom wastebaskets and napkin disposal containers. Use plastic liners in all wastebaskets and containers.

• Sweep and damp mop restroom floors.

• Use glass cleaner to clean bathroom mirrors until streak free.

Summer Months (May to September):

Perform all services listed above plus the following:

• Vacuum area rugs in the visitor lobby. Vacuuming should remove most dirt.

• Vacuum carpet in interpretive room. Spot vacuum other carpeted areas to remove obvious surface dirt.

Spot clean all carpeted areas as needed.

• Sweep visitor lobby area.

• Wipe down and disinfect the front lobby counter.

Services Required Biannually: The Contractor shall perform the following services each year in April and October.

• All windows and window casings shall be washed inside and out.

• Dust mini blinds.

• All upstairs walls and ceilings shall be washed or cleaned with a solution acceptable for the type of finish (i.e. panel cleaner for paneling). Use a dry dust mop to clean wood paneling.

• All carpets shall be shampooed in accordance with the manufacturer's instructions.

• Vacuum and sweep all floors in basement.

4.0 Deliverable / Schedule

Key Deliverables Item No.

Deliverable / Item Title

Description Frequency Reference Delivery Format

Due By

1 Weekly Quality Assurance Checklist

Contractor shall initial/sign the quality assurance checklist detailing required tasks each time they perform services

Weekly/Every time service is performed

See attached Quality Assurance Checklist

Hard copy signature, COR will collect records monthly

Weekly/Every time service is performed

On each date that the contractor performs service, the contractor shall complete the Quality Assurance Checklist by initialing/signing that each required task has been completed. The Government COR will collect and review the Checklists monthly to ensure services are performed adequately and store the completed checklists in the contract records. COR will also visually inspect the condition of the office weekly to ensure janitorial services are completed as scheduled.

5.0 Government Furnished

Once a successful background check has been completed, the Government shall make available to the Contractor the supplies listed below (hereinafter referred to as "Government furnished property") for use in the performance of this contract:

1. Keys or locks necessary for access to areas requiring work under this contract.

2. Dumpsters for trash and refuse disposal.

3. Storage space for Contractor-furnished cleaning supplies and equipment.

4. Paper towels, toilet paper, hand soap, garbage bags

The contractor will furnish all other supplies needed to perform services, including but not limited to:

cleaning sprays, disinfectants, vacuum cleaners, brooms, mops, buckets, gloves, etc.

Biobased Products The contractor must comply with the Agriculture Act of 2014; the Food, Conservation and

Energy Act of 2008 (FCEA), 7 U.S.C. 8102; the Farm Security and Rural Investment Act of 2002 9FSRIA), 7 U.S.C. 8102; the Federal Acquisition Regulation; Executive Order (EO) 13514, “Federal Leadership in equipment by Contractor’s employees is strictly prohibited.

Government office equipment shall not be Environmental, Energy and Economic Performance”, dated October 2, 2009; EO 13423, “Strengthening Federal Environmental, Energy and Transportation Management”, dated January 24, 2007; and Presidential Memorandum, “Driving Innovation and Creating Jobs in Rural America through Biobased and Sustainable Product Procurement,” dated February 2012 to provide biobased products.

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of biobased and recycled products. All supplies and materials to be used in the performance of work under this contract are subject to the approval of the Contracting Officer (CO) and Safety Data Sheets are to be submitted for each product.

The Creede Visitor Center requires the use of environmentally preferable products and services in order to comply with federally mandated programs and USDA’s Agriculture Acquisition Regulations (AGAR 423.703) that direct USDA agencies to actively promote a preference for Environmentally Preferable Products.

This includes the use of:

recovered material products, energy & water efficient products, alternative fuels and fuel efficiency, bio-based products, non-ozone depleting substances, priority chemicals, and environmentally preferable products. See www.biopreferred.gov for more information.

Replacement of Government Furnished Supplies: It will be the Contractor's responsibility to submit a list on a quarterly basis, or when supplies are low, to the Contracting Officer's Representative, of items needed so that the government has ample time to reorder.

Therefore, the Contractor should plan anticipated needs in advance.

6.0 Travel

Contractor will travel to the Creede Visitor Center at 304 S. Main Street each week to perform services and twice a year for semi-annual deep clean services. Contractor is responsible for providing their own vehicle, fuel, and any other expenses for travel. The Government will not cover or re-imburse any travel costs to the Creede office. Contractor shall provide their own safe, reliable transportation to the Creede office and shall notify the COR if they cannot travel to the site as scheduled (e.g. inclement weather, safety concerns). Services may be performed on an alternate day of the week if weather/safety prohibit safe travel.

7.0 Contractor’s Key Personnel

The employee should be familiar with the Creede area and be aware of the remote location. The employee will need unsupervised access to the Government facility and will need to pass a Government background check.

Employee shall have safe, reliable transportation to the Creede office and shall notify the COR if they cannot travel to the site as scheduled (e.g. inclement weather, safety concerns). Services may be performed on an alternate day of the week if weather/safety prohibit safe travel.

8.0 Security Requirements

The employee will be required to complete a Government background check since they will have unsupervised access to a Federal Government facility on a regularly occurring basis longer than 6 months.

9.0 Data Rights

N/A

10.0 Section 508 - Electronic and Information Technology Standards N/A

11.0 Performance Requirement Measures

Performance Objective

Required Task or Deliverable

Performance Standard Method of Surveillance

Negative Incentive % for NOT meeting the Task

Room Cleaning:

Offices shall have trash emptied, surfaces dusted and glass surfaces wiped.

Upstairs offices shall have trash and recycling emptied, surfaces dusted, and glass surfaces wiped.

All unlocked, upstairs offices shall have all tasks completed weekly when service is provided. No trash shall remain in trash cans.

COR will visually inspect work and collect paper records of work completed on checklist.

95% of One (1) day’s contract rate assessed for any month where deficiencies exceed two (2) defects per month.

Restrooms: All restroom items detailed above shall be cleaned/ disinfected.

Clean/disinfect drinking fountain, toilet fixtures, refill towel dispensers and soap dispensers, empty wastebaskets, sweep/mop floors, clean mirrors.

No rust or encrustation shall remain on drinking fountain or toilet fixtures.

Towels, toilet paper, soap shall be refilled as need. No trash shall remain in trash cans

COR will visually inspect work and collect paper records of work completed on checklist.

95% of One (1) day’s contract rate assessed for any month where deficiencies exceed two (2) defects per month.

Summer Services (May to September):

Visitor areas shall be cleaned and disinfected as detailed above.

Vacuum rugs in visitor lobby and carpet in interpretive room. Spot clean other carpeted areas as needed.

Sweep Visitor lobby area. Wipe down and disinfect front lobby counters.

Dirt/debris shall not remain on visitor lobby floors.

COR will visually inspect work and collect paper records of work completed on checklist.

95% of One (1) day’s contract rate assessed for any month where deficiencies exceed two (2) defects per month.

Semi-Annual Services (2x each year in April and October): Wash windows/casings, dust blinds, wash/clean walls, shampoo carpet, vacuum or sweep floors in basement.

Wash windows/casings, dust blinds, wash/clean walls, shampoo carpet, vacuum or sweep floors in basement.

Dirt/debris shall not remain on floors, windows, or blinds. Walls/ceilings shall be cleaned with appropriate solution or a dry dust mop for wood paneling. All basement floors shall be swept or mopped.

COR will visually inspect work and collect paper records of work completed on checklist.

95% of One (1) day’s contract rate assessed for any month where deficiencies exceed two (2) defects per month.