Attachment 1 - Performance Work Statement 7 Feb 2022 .docx
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- Pool Maintenance and Service Federal contract opportunity
- Solicitation number
- W912CN-22-Q-0029
About this file
This document is a combined synopsis/solicitation for pool maintenance and service requirements issued by the Department of the Army Materiel Command Army Contracting Command. The solicitation seeks quotes for monthly pool maintenance and water treatment services for indoor swimming pools located at Fort Wainwright in Alaska. The requirement includes cleaning, chemical treatment, and inspections over a base period of 12 months with four optional 12-month periods. Quotes are due by July 5, 2022 and must include pricing for the base and all option years. The NAICS code is 561790 and the procurement is set aside exclusively for small businesses. The point of contact is the listed contracting specialist. Evaluation criteria include technical approach, past performance using SPRS ratings, and price. The successful offeror must comply with standard FAR provisions and clauses for a fixed-price commercial services contract.
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Performance Work Statement (PWS)
OPERATION AND MAINTENANCE
INDOOR SWIMMING POOL
Building 3452 Melaven Gym
Fort Wainwright, Alaska
07 February 2022
Table of Contents
| 1.0 | INTRODUCTION……………………………………………….…..…………………………5 | |
| 1.1 | Background..........................................................................................................5 | |
| 1.2 | Objectives………………………………………………………………………………5 | |
| 1.3 | Climate Conditions…………………………………………………………………….6 | |
| 1.4 | Facility Access…………………………………………………………………………6 | |
| 1.5 | Traffic Flow…………………………………………………………………………..…6 | |
| 1.6 | Drainage…………………………………………………………………………………6 | |
| 1.7 | Restoration of Landscape Damage…………………………………………………..6 | |
| 1.8 | Dust Suppression……………………………………………………………......……..6 | |
| 1.9 | Utility Location…………………………………………………………………………..6 | |
| 1.10 | Excavation Permits…………………………………………………………………….6 | |
| 2.0 | REQUIREMENTS………………………………………………..…………………………….7 | |
| 2.1 | Description of Services………………………………………………………………...7 | |
| 2.2 | General Information…………………………………………………………….....…..7 | |
| 2.3 | Emergency Services.…………….………………………………...…….……………9 | |
| 2.4 | Contract Administration and Management...………….………………………….….9 | |
| 2.5 | Work Management.............................................................................................13 | |
| 2.6 | Demand Maintenance Orders (DMOs)………………………………………….....15 | |
| 2.7 | Preventive Maintenance Orders (PMOs)………………..…………………………15 | |
| 2.8 | Operations Work Orders (OWOs)……………………..……………………………16 | |
| 2.9 | Project Work Orders (PWOs)……………………………………………………….16 | |
| 2.10 | Warranty Program……………………………………………………………………16 | |
| 2.11 | Technical Document Library Operation……………………………………………18 | |
| 2.12 | Maintain As-Builts…………………………………………………………………….18 | |
| 2.13 | Historic Property or Archeological Site…………………………………………….18 | |
| 2.14 | Security………………………………………………………………………………..18 | |
| 2.15 | Security Training……………………………………………………………………...20 | |
| 2.16 | Safety………………………………………………………………………………….21 | |
| 2.17 | Training, Physical Requirements, or other Expertise Required….…………......22 | |
| 2.18 | Environmental Requirements……………………………………………………….23 | |
| 2.19 | Contingency Plans……………………………………………………………………26 | |
| 3.0 | PERFORMANCE REQUIREMENTS AND STANDARDS………………………………26 | |
| 3.1 | Quality Assurance……………………………..……………………………………..26 | |
| 3.2 | Quality Control Plan……………………………………………………………...…..27 | |
| 3.3 | Customer Feedback Program............................................................................27 | |
| 4.0 | PERFORMANCE TASK REQUIREMENTS……………………………...……………….27 | |
| 5.0 | COMMON LEVELS OF SUPPORT (CLS)……………………………………..………....31 | |
| 6.0 | DELIVERABLES ………………………………….……..………………..………………...31 | |
| 7.0 | RELATED DOCUMENTS………..…………………...………….………………………....34 | |
| 7.1 | Definitions and Acronyms………………………………………........……………...34 | |
| 7.2 | Applicable Directives, Publications…………..……………..………...….………...50 | |
| 7.3 | Technical Exhibit (TE) Index…………….…………………………………….…….52 | |
| 7.4 | Government-Furnished Facilities (GFF) and Equipment (GFE).........................52 | |
| 7.5 | Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)………55 | |
| 7.6 | U.S. Department of Labor Wage Determination (DOL WD)……………………..56 | |
| 7.7 | Enterprise Contractor Manpower Reporting Application (ECMRA)....................56 | |
| 7.8 | ECMRA Reporting Labor Hours.........................................................................56 |
8.0 Specific Task..………..…………………...………….….……….………………………
| 8.1 | Pool Operator Maintenance …………………………………….…………………..58 |
| 8.2 | Water Treatment ………………………………..……………………………………58 |
| 8.3 | Monitor and Record Chlorine and pH Levels …………….……………………….58 |
| 8.4 | Integrated Maintenance Program (IMP): ………………..………………………..58 |
| 8.5 | Pool Systems ………………………….……………...……………………………….59 |
| 8.6 | Non-Recurring Work……….………………………………………………………...59 |
| 8.7 | Other Services ..……………..……………………………………………………….60 |
| 8.8 | Other Services/Emergency ………………….……………………………………...60 |
1.0 Introduction.
This is a non-personal services contract to provide Support Services for the U.S. Army Garrison Fort Wainwright, AK. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).
1.1 Background.
The Melaven pool was constructed in the late 1970’s, is approximately 60’x82’, 251,573 gallons and consists of an aluminum shell over gravel base with PVC liner. The pool shell and equipment was renovated in early 2017 to include replacement of PVC liner, minor repair of aluminum shell corrosion, replacement of existing aluminum gutter with new stainless steel gutter, pool lighting replacement, replacement of existing shell hydrostatic groundwater relief, installation of hose bibbs around pool perimeter, replacement of pool circulation pumps, filtration and water treatment equipment/controls, replacement and upsizing of pool heat exchanger and installation of automatic pool level controls. The sanitation system consists of liquid chlorine for primary disinfection with a medium pressure ultraviolet system for secondary sanitation. This system also uses muriatic acid control of water chemistry.
1.2 Objectives
The Contractor shall ensure all work accomplished in the performance of this PWS meets all maintenance and repair standards consistent with the original equipment manufacturer’s recommendations; all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the applicable publications listed in Section 7.0, Related Documents. The objective of this service is to maintain and keep government owned indoor swimming pool well maintained and at a high degree of reliability. The Contractor shall perform pool operator maintenance and operations to ensure proper maintenance and operation during the year. The Contractor shall perform work per applicable regulations. Monitor entire system to ensure proper operation at all times. Make adjustments, repairs, and replacements as necessary. Provide water sampling, analysis and chemical treatment in accordance with O&M manuals.
1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.
1.3 Climatic Conditions.
The average annual rainfall is 11 inches; with the wettest months being, e.g., June - September. The average annual snowfall is 65 inches, with snowfall expected during the period of, e.g., October – May. Starting the first part of June The average frost-free period (growing season) during the year is about 100 days. The first killing frost may be expected about middle to end of August, and the last killing frost generally occurs in May. The average annual maximum and minimum temperatures are approximately +73 and -40 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of +1 degrees in the month of December to a high of +73 degrees in the month of June. Summer temperatures often reach +70-80 degrees Fahrenheit, while sub-freezing weather is common during the winter months.
1.4 Facility Access.
The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fort Wainwright Fire Department point-of-contact (POC) at 907-353-7535, prior to outages that will impact the function of the system, special problems or circumstances, which require Fort Wainwright Fire Department inspection. The Fire Department will reset alarm systems to operational status. The Contractor shall not possess or use any keys to Government facilities. The Government shall ensure the Contractor has reasonable access to the work site. MWR staff shall provide access to the Mechanical Room or Chlorine Room located at Melaven Gym.
1.5 Traffic Flow. N/A
1.6 Drainage. N/A
1.7 Restoration of Landscape Damage. N/A.
1.8 Dust Suppression. N/A
1.9 Utility Location. N/A
1.10 Excavation Permits. N/A
2.0 Requirements
2.1 Description of Services.
The Contractor shall furnish all labor, supervision, management, tools, personnel, materials, equipment, facilities, transportation, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at Fort Wainwright, AK.
2.1.1 Non-Personal Services.
The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.
2.2 General Information.
2.2.1 Transition (Phase In/Phase Out). N.A.
2.2.2 Phase-out. N.A.
2.2.3 Place of Performance and Hours of Operation.
2.2.3.1 Place of Performance (expanded description).
The work to be performed under this requirement will be performed in the pool at Building 3452 Melaven Gym, Fort Wainwright, Alaska
2.2.3.2 Hours of Operation.
The Contractor shall conduct business prior to the pool opening. Pool hours of operation – Monday through Saturday 0600-1700, and as directed by the KO or Contracting Officer’s Representative (COR) excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Any other work outside Government regular working hours requires prior Contracting Officer (KO) approval.
Current Melaven pool hours of operation:
Monday through Friday 0600 – 0800; 1100 – 1430; 1600- 1930 Saturday 1130-1730
2.2.3.3 Installation Closures.
When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure. If any services must be interrupted (even temporarily) due to maintenance of contract work, the Contractor shall notify the KO and COR at least five working days in advance. If the service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and COR as soon as practicable.
2.2.3.4 Inclement Weather Delay.
If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.
2.2.3.5 The Contractor shall coordinate with DPW in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations.
2.2.3.6 Federal Holidays.
The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day/ Indigenous Peoples' Day Washington’s Birthday Veteran’s Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day
2.2.3.7 Travel/Temporary Duty. N/A
2.3 Emergency Services.
2.3.1 Emergency Medical Treatment.
The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) 30 minutes of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.
2.3.2 Accident Reporting.
The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.
2.4 Contract Administration and Management.
2.4.1 Post Award Conference/Performance Evaluation Meetings.
The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The KO, COR and DPW management will meet monthly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.
2.4.2 The following provides the roles and their respective authority during the performance of the contract:
2.4.2.1 Contracting Officer (KO).
The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.
2.4.2.2 Contracting Officer’s Representative (COR).
The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.
2.4.2.3 COR Authority.
A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.
2.4.2.4 COR or Designated Government Representative Functions.
The COR or designated Government representative shall monitor all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.
2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).
2.4.3 Contractor Key Personnel.
Shall be designated in writing to the KO at the start of the contract. These key personnel shall be available 24/7/365 including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.
2.4.3.1 Project Manager.
The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.
2.4.3.2 Operations and Maintenance Superintendent (O&M Superintendent) N/A
2.4.3.3 Quality Control Manager (QCM)
The Contractor shall designate a QCM and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan.
2.4.3.4 Quality Control Inspectors (QCI)
The Contractor shall designate QCI personnel sufficient to monitor Contract work to assure compliance with Government requirements.
2.4.3.5 General Fund Enterprise Business System (GFEBS) Project Manager Coordinator. N/A
2.4.3.5.1 GFEBS Certification. N/A
2.4.4 Contractor Requirements.
2.4.4.1 U.S. Residency.
All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.
2.4.4.2 Common Access Card (CAC) N/A
2.4.4.3 Qualification Standards.
The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.
2.4.4.4 Contractor Identification.
The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified.
2.4.4.5 Standards of Conduct.
Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.
2.4.4.6 Contractor Hiring Restrictions.
The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.
2.4.5 Business Relations.
The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.
2.4.6 Manual Operations. N/A
2.4.7 Interactive Customer Evaluation (ICE). N/A
2.5 Work Management. N/A
2.5.1 Coordination.
As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be done.
2.5.2 Work Clearance. N/A
2.5.3 Work Status.
The status of all assigned work shall be available to the designated Government representative/COR within one (1) hour of Contractor receipt of request during normal working hours, and 2 hours at all other times. For emergency, the Contractor shall respond within 30 minutes to any inquiries from the KO, COR, Contract Performance Evaluator (CPE), and DPW management. Responses will be either a phone call or text message or in person.
2.5.4 General Fund Enterprise Business System (GFEBS). N/A
2.5.5 Work Standards.
The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.
2.5.6 Disposal.
All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials). Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation.
2.5.7 Environmental Requirements.
The contractor and its subcontractors shall comply with Public Law 91-596 (Occupational Safety and Health Act (OSHA)) and the Environmental, Safety, and Occupational Health (ESOH) (DODD 4715.1E). These requirements shall be incorporated into the contractor’s safety and health program.
2.5.7.1 Particulate Matter. N/A
2.5.7.2 Construction (Storm Water) permits. N/A
2.5.7.3 Utility Clearances. N/A
2.5.7.4 As-Built Drawings.
The Contractor shall refer to the as-built drawings for each instance that work performed impacts existing real property. When discrepancies in drawings are found during work, the Contractor shall notify the KO or designated Government representative/COR.
2.5.7.5 Maintenance of Work Site.
The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.
2.5.7.6 Installation Recycling Program. N/A
2.5.7.7 Actions and Delivery.
The Contractor shall receive and use reusable pallets. The Contractor shall be available to receive/sign for and store all pool chemical deliveries. The Contractor shall dispose of any scrap metal, pallets, and excess serviceable lumber.
2.5.7.8 Facilities, Systems, and Equipment Identified for Future Replacement.
Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO.
2.5.7.9 New Components.
New components shall match or exceed existing components in both manufacture and quality. The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection. If existing aesthetics cannot be matched, the Contractor shall submit variations to the KO/COR for acceptability prior to installation.
2.5.7.10 Energy Conservation Standards. N/A
2.6 Demand Maintenance Orders (DMOs). N/A
2.6.1 Directorate of Public Work (DPW) Work Reception (WR). N/A
2.6.2 DMO Call Receipt and Entry. N/A
2.6.3 Completed Work. N/A
2.6.4 Materials. N/A
2.7 Preventive Maintenance Orders (PMOs). N/A
2.7.1 Scheduled Preventive Maintenance Completion. N/A
2.7.2. Process. N/A
2.7.3 Approved preventive maintenance schedule. N/A
2.7.4 PMO Stickers/Log. N/A
2.7.5 Operations & Maintenance (O&M) Library.
The Government shall provide O&M manuals as part of this contract and include the following:
a. Equipment function and calibration, normal operating characteristics, and limiting conditions.
b. Assembly, installation, alignment, adjustment and checking instructions.
c. Operating instructions for start-up, routine and normal operation, regulation and control, shut down and emergency conditions.
d. Operating cycles specifically described in outline format and in referenced detail. A wall mounted color-coded piping flow diagram is provided in the pool equipment room. The diagram is engraved on laminated plastic with color-coded piping to match color of coding on piping, and includes valves identified with number on tags.
e. Manufacturer’s recommended maintenance schedule, parts lists, piping diagram (to agree with wall mounted diagram) and trouble-shooting information for all pool mechanical equipment.
f. Using reference to keyed valves and wall diagram, include specific written instructions for procedures to be followed for the: Emptying and refilling the pool(s); Water level control adjustment and chemical control operation; Normal surge tank operation and balancing; Filter operation and backwashing; and Super chlorination.
g. Lubrication and maintenance instructions.
h. Guide to “trouble-shooting”.
i. Parts list and predicted life of parts subject to wear.
j. Outline, cross section, and assembly drawings; engineering data and wiring diagrams.
k. Test data and performance curves, where applicable.
l. One set of applicable submittals included in each manual.
m. One (1) copy of all instructional videos to include training on the complete swimming pool system including information on the care, operation, adjustment, and maintenance of all items.
n. Warranty Management Plan
Contractor shall be responsible for updating, adding to, and revising the government furnished O&M manuals. Two copies of all sheets reflecting updates, revisions, and additions to the O&M manual shall be made by the Contractor and approved by KO or COR. One copy shall be installed in the Contractor-held manual, and the other copy given to the Government for incorporation into the Government-held manuals. Revisions shall be approved by government.
2.8 Operations Work Orders (OWOs). N/A
2.9 Project Work Orders (PWOs). N/A
2.10 Warranty Program.
Prior to performing repair work, the Contractor shall report to the KO or COR any defect in workmanship, material, or parts, and any improper installation of equipment and components that are covered by a warranty. The Contractor is responsible for knowing which equipment and components are covered by the original warranty and the warranty duration. A Warranty Management Plan shall be provided to the contractor as part of this PWS. The Contractor shall maintain existing Warranty Management Plan provided by government and all additional warranty files over the life of this contract to include Non-recurring work, equipment installed under service orders, and equipment installed by other contractors.
a. For Non-recurring work performed under this contract, the Contractor is responsible for a one-year labor warranty commencing from the date of acceptance of the work.
b. For any equipment installed under service orders, Contractor is responsible for a 90 day labor warranty commencing from the completion date of the service order. Manufacturer's warranties shall apply to any equipment installed under a service order. The contractor shall be responsible for coordinating with manufacturers responsible for the repair or replacement of equipment installed under a service order.
c. Warranty of equipment installed by others (government or contractor) that may affect the integrity or operation of the pool system shall not be the responsibility of this contractor until the warranty has reach its end life. Contractor is responsible for all warranty management of files.
d. The Contractor shall maintain neat and orderly written records, to include letters, faxes, logged phone calls, etc., of warranty work requested and performed. The Government may request information from these records at any time.
2.10.1 Warranty Enforcement Manager.
The Contractor shall designate a Warranty Manager or Point of Contact (POC) to monitor and track all Government-owned equipment as identified by the Government as having a warranty.
2.10.2 Warranty Management.
The Warranty Manager shall receive a daily listing of all DMOs from the DPW WR and review all DMOs (including DMOs assigned to other service providers) in facilities under warranty for possible warranty items.
2.10.3 Routing of Warranty DMOs.
The Contractor personnel shall be familiar with all facilities and equipment under warranty to notify the Warranty Manager of DMOs requests impacting warranties. For DMOs assigned to other service providers, the Warranty Manager shall notify the service provider, who shall then determine if the problem is a valid warranty item. If the item is a valid warranty request, the service provider shall route the DMO back to the Warranty Manager and the DMO shall be routed to the warranty provider for repair. If the repair requirement item is not covered by the warranty, the DMO shall be completed by the service provider. Warranty items that may have been overlooked by the DMO review may be flagged by technicians or workmen as warranty items. In such cases, the DMO shall be routed back to the Warranty Manager and the DMO shall be routed to the warranty provider for repair. Contractor shall place warranty calls and track status until warranty repair has been completed.
2.10.4 Warranty Records.
The Contractor shall comply with standard Army execution and warranty claim action reporting programs as defined in AR 700-139.
2.10.5 Exception.
The existence of a warranty does not alleviate the Contractor of his responsibility to perform work needed to prevent potential damage to personnel and property or to prevent unnecessary shutdown of facilities and functions.
2.11 Technical Document Library Operation.
The Contractor shall store, maintain and make technical documents available to all Government personnel and others approved by DPW upon request. If electronic versions are available, the Contractor shall provide these via e-mail or other electronic media. If no electronic copy is available, the hardcopies will be scanned and sent to the Government personnel and others approved by DPW. Contractor shall obtain and record adequate contact information from the borrower, and the documents will be checked out for no longer than five (5) days. In the case where only one hardcopy exists and the document cannot be scanned; the documents shall be made available for reference or for copies. The Contractor, to the maximum intent possible, shall maintain all warranty documents in an electronic data base.
2.12 Maintain As-Builts. N/A
2.13 Historic Property or Archaeological Site. N/A
2.14 Security
2.14.1 Access and General Protection/Security Policy and Procedures.
The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.
2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.
2.14.3 Government Vehicles. N/A
2.14.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.
2.14.4.1 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
2.14.5 Contractor and Vendor Access.
Company/Contract personnel and their privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.
2.14.5.1 All Contractor personnel requesting access to Fort Wainwright will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of Fort Wainwright. Hand held cell phone usage and texting are not authorized while driving on the installation. Vehicle operators and passengers are required to wear seat belts at all times while driving on the installation.
2.14.6 Physical Security. (Only applicable to Government Furnished Property (GFP) and Facilities).
The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period. The Contractor, as a general rule, shall not have access to classified information; however, should Contractor personnel find classified documents in a waste basket and or recycle container, the Contractor shall immediately contact the KO or designated Government representative/COR for disposition instructions.
2.15 Security Training.
2.15.1 Anti-Terrorism (AT) Level I Training.
IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf
2.15.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days by Fort Wainwright ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.
2.15.2 iWATCH Training.
The contractor shall watch the attached slide presentation. The contractor shall sign the attached sign in roster acknowledging review/attendance and understanding of training content. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Fort Wainwright Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion.
2.15.3 Operational Security (OPSEC) Awareness Training.
IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion or upon request from the Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website: https://securityawareness.usalearning.gov/opsec/index.htm Online with above link, complete training with 75% on Exam and you will be able to save Certificate PDF. Or print certificate.
2.15.4 Threat Awareness & Reporting Program (TARP)
On site; scheduled with local Counterintelligence Agent/office. The contractor shall sign on the roster at training, do not miss the sing in to ensure proper credit for attendance. If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.
2.16 Safety.
The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.
2.16.1 Safety Plan.
The Contractor shall develop and implement a safety plan for its employees. The Contractor shall submit the safety plan to the KO/COR for review and acceptance within 30 business days after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change.
2.16.2 Occupational Safety and Health (OSHA).
The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.
2.16.3 Reporting of Fire and Safety Hazards.
The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. NFPA 51B, Standard for Fire Prevention During Welding, Cutting, and Other Hot Work, provides guidance for persons, including hourde Contractors and property managers, who manage, supervise, and perform hot work. It covers provisions to prevent loss of life and property from fire or explosion as a result of hot work.
2.17 Training, Physical Requirements, or other Expertise Required.
2.17.1 Certified.
The Contractor shall ensure all its employees and associated subcontractors are certified or licensed in the specific areas as required by the state of Alaska. The Contractor shall ensure its employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. Hazardous conveyance training and appropriate storage practices for pool chemical shall be provided in accordance with references listed in this PWS. Personnel who service a pool by maintaining the cleanliness, water quality and chemical balance of pools shall be a certified pool operator by the National Swimming Pool Foundation. Refer to State of Alaska Department of Environmental Conservation (DEC) 18AAC 30.500 through 18 AAC 30.590 Public Swimming Pools and Spas and Division of Environmental Health (DEH) Food Safety and Sanitation Program.
http://dec.alaska.gov/commish/regulations/index.htm
2.17.2 New Facilities Equipment Training. N/A
2.17.3 Asbestos Awareness Training.
IAW 29 CFR 1910.1101, all personnel that may come into contact with asbestos while performing work duties shall attend asbestos awareness training annually. This training course is targeted for employees who may disturb asbestos containing materials while performing normal work duties. This includes all operations and maintenance employees (electrician, plumber, and HVAC system), facility coordinators, cleaning and housekeeping personnel.
2.17.4 Child Abuse Prevention, Identification and reporting. N/A
2.18 Recycled Content Materials. N/A
2.18.1 Green Procurement.
Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines. The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) business days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the KO or designated Government representative/COR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.
2.18.2 Construction and Demolition Diversion N/A
2.18.3 Environmental Compliance.
The Contractor shall comply, and assure that all sub-contractors comply, with all applicable federal, state, and local laws, regulations, ordinances, policies and standards related to environmental matters and environmental laws, rules and plans. Where applicable, the Contractor shall use environmentally safe products in the course of completion of their project. The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal and State laws, and according to manufacturers’ recommendations. Contractor shall maintain, and provide on demand, an inventory of materials being brought into the Government facility. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal and State laws regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal. The Contractor shall make all environmental and hazardous material records available the next duty day upon request from the KO or designated Government representative/COR. The Contractor shall maintain a spill plan as required by federal, state, and local laws and regulations.
2.18.3.1 For materials that have Safety Data Sheets (SDS) associated with them, the Contractor shall submit the SDS to the KO or designated Government representative/COR for approval five (5) business after contract award. The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan. The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials.
2.18.3.2 Employees handling hazardous or toxic materials shall be properly trained under 29 CFR 1910.1200 Hazard Communication (HAZCOM) and documentation of training provided to the KO and COR within 30 calendar days of the start of the contract. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are provided to the KO and COR within 24 hours prior to employees commencing performance.
2.18.4 Hazardous Waste.
The Installation is regulated by the EPA as a large quantity generator of hazardous wastes and holds the appropriate permit issued under Part A of the Resource Conservation and Recovery Act (RCRA).
2.18.4.1 All hazardous waste as defined in 40 CFR Part 261 (Identification and Listing of Hazardous Waste) is subject to RCRA provisions. All such waste generated by the Contractor on the Installation from Government processes, equipment, or materials shall be stored in approved containers and disposed of IAW the Installation Hazardous Waste Management Plan available for review in…
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