Attachment 1 - Past Performance Questionnaire.docx

DOCX document 19 KB Posted

Attached to
Integration and configuration of an OCIO acquired ServiceNow ITOM eDiscovery solution
Solicitation number
34300024Q0023
Issued by

About this file

The document is a Past Performance Questionnaire that will be used by the U.S. International Trade Commission (USITC) to obtain past performance information from references listed in an offeror's proposal for an integration and configuration of a ServiceNow ITOM eDiscovery solution. The questionnaire asks for a brief description of the services and deliverables received, as well as ratings on the quality of deliverables, timeliness, communications, staff, and overall satisfaction. The offeror or references should complete and return the questionnaire to the USITC by May 30, 2024. The related federal contract opportunity is a Request for Quotation (RFQ) for the integration and configuration of the ServiceNow ITOM eDiscovery solution, which will establish and automatically populate a centralized IT asset database for USITC's hardware and software assets. The Government anticipates awarding a Firm Fixed Price contract.

View the file

Other files

File Type Posted
Amendment 001 - Q A.xlsx XLSX spreadsheet
H - 34300024Q0023 Combined Synopsis Solicitation.pdf PDF

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

PAST PERFORMANCE QUESTIONNAIRE

The U.S. International Trade Commission is seeking to obtain services for Integration and configuration of an OCIO acquired ServiceNow ITOM eDiscovery solution which establishes and automatically populates a centralized IT asset database for all USITC OCIO managed hardware and software assets. This questionnaire will be used to obtain past performance information from references listed in the Offeror’s Proposal, or the offeror may send it directly to potential references and completed by them and returned to ian.quillman@usitc.gov.

Completed questionnaires should be submitted via e-mail to Ian.Quillman@usitc.gov no later than May 30, 2024. Any additional comments regarding quality and performance are optional and can be provided in your e-mail response, or you may attach a word document for further comments.

Offeror Being Evaluated

Organization Completing Questionnaire

Name, e-mail, phone # of Evaluator

In 50 words or less – Describe the services received from offeror.

In 50 words or less, List examples of the deliverables received from offeror.

Contract #

Contract Type (FFP, T&M, LH)

Total Contract Costs (Base + All Options)

Total Period of Performance (Base + all options)

Please rate the following using an X in the applicable rating:

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory

Quality of Deliverables

Timeliness of Deliverables

Quality of Communications with Stakeholders

Quality/Professionalism of Staff

Overall Satisfaction with Performance

Yes/No Questions

Answer the following questions using an X to indicate your response.
YES
NO

Did Offeror comply with all technical requirements of the Contract?

Would you hire them again?

34300024Q0023

File details come from the government source that posted it. Updated .