Attachment 1 MEP SOW.pdf

STATEMENT OF WORK

NON-INTRUSIVE INSPECTION SYSTEMS PROGRAM

MULTI-ENERGY PORTAL (MEP) System

U.S. Customs and Border Protection

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Contents

STATEMENT OF WORK

1. SCOPE

1.1. Period of Performance

1.2. Program Organization

1.2.1. Government Management Organization

1.2.2. Contractor Management Organization

1.3. Purpose

1.4. Background

1.5. NII and NII-IP Program Objectives

1.6. Operational Objectives for MEP systems

2. APPLICABLE DOCUMENTS

2.1. Federal Regulations and Publications

2.2. National Standards

2.3. DHS/CBP Documents

2.4. Government Furnished Equipment, Information and Material; CAP Government Furnished Equipment

Government Furnished Information

Government Furnished Material (GFM)

Contactor Acquired Property (CAP)

Data Ownership

3. SYSTEM REQUIREMENTS

3.1. Requirement Definitions:

3.2. General Requirements

3.3. Performance Requirements for Large Scale NII Systems

3.3.1. Sources & Detectors

3.3.2. Computers

3.4. Systems Integration

3.4.1. NII Control Center

3.4.1.1. Prefabricated Booths

3.4.1.2. Officer Booths

3.4.1.3. DATA/LAN and Voice Connectivity

3.4.2. Integrated Image and Data Capture

3.4.3. Image Download

3.4.4. Integrated Data Package Download / Transfer

3.4.5. Closed Circuit Television System

3.4.7. Other CBP Technology System Integration

3.5. Safety and Protection Equipment

3.5.2. Radiation Safety

3.6. Reliability, Availability and Maintainability Design Requirements Mean Time Between Failures (MTBF)

Mean Time to Repair (MTTR)

3.6.1. Predictive Reliability, Availability, and Maintainability Analysis

3.6.2. Classification of Reliability Critical Items

3.6.3. Corrosion Control

3.7. Quality Assurance Plan

3.7.1. Operator Booth Quality Control Documentation (e.g. Fabrication Inspection Plan):

3.8. Testing

3.8.1. Factory Testing

3.8.2. Site Acceptance Testing

3.8.3. Discrimination Testing

3.9. System Safety Program

3.9.1. Radiation Safety

3.9.1.1. Radiation Safety Design Review

3.9.1.2. Radiological Survey and Report

3.9.1.3. Annual Radiation Survey and Report

3.9.2. Safety Plan

3.9.3. Hazardous Materials

3.10. System Installation Services and Support Requirements

3.10.1. Site Surveys

3.10.2. Engineering Assessment

3.10.3. Construction Drawings

3.10.4. Engineering Assessment and Construction Drawings Approval Process

Table 1: Engineering Assessment and Drawings Approval Process

3.10.5. Site Preparation

3.11. System Installation

3.11.1. As-Built Drawings

3.11.2. Construction Manager Log

4. LIFE CYCLE SUSTAINMENT AND SUPPORT REQUIREMENTS

4.1. Warranty

4.2. System Training

4.2.1. Operator Training

4.2.2. Secondary Operator Training

4.2.3. Train-the-Trainer

4.2.4. Ownership

4.3. Technical Manuals

4.4. System User's Manual

4.5. Operational/Storage Checklist

4.6. Operator Service Manual

4.7. Sustainment and Maintenance

4.7.1. Operational Availability

Customer Wait Time (CWT)

Device Obsolescence Report

4.7.2. Service Calls and Work Orders

4.7.2.1. Work Completion Form (WCF)

4.7.2.2. Work Site Cleanliness

4.7.3. Preventive Maintenance

4.7.3.1. Preventive Maintenance Schedule

4.7.4. Corrective Maintenance

4.7.5. Conditional but Operational Status

4.7.6. Corrosion Control under Preventative and Corrective Maintenance

4.7.7. Annual Configuration Report

4.8. On-Demand Services (System Integration, Technology Refresh, Other Maintenance, and Other Support Services)

4.8.1. Engineering and System Integration Services

4.8.2. Ad Hoc Reports

4.8.3. Site Surveys

4.8.4. Provisioning Support

4.8.5. Retrofit Support

4.8.6. Relocation Services

4.8.7. Site Work

4.8.8. Disposal Services

4.8.9. Emergency Services

4.8.10. Corrective and Replacement Services

4.8.11. Special Events

4.8.12. On-Demand Training

4.8.13. Remote Maintenance Monitoring

5. Information Technology Security

5.1. Basic Requirements

5.2 Identification and Authentication

5.3 Access Control

5.3.1 Auditing

5.3.2 Printed Documents

5.3.3 Printer / Scanner

6 Security Authorization

6.1 Enterprise Architecture (EA) Compliance

6.2 Product Assurance

6.3 Continuous Monitoring

6.4 DHS Security Policy Requirement

6.5 Encryption Compliance Requirement

6.6 Security Review

6.7 Access to Unclassified Facilities, Information Technology (IT) Resources, and Sensitive Information

6.8 Personal Identity Verification of Contractor Personnel

6.9 CBP Contractor Handling PII Level

6.10 Security Requirements for Unclassified Information Technology Resources

6.11 Contractor Employee Access

6.12 Safeguarding of Sensitive Information

6.13 INFORMATION TECHNOLOGY SECURITY AND PRIVACY TRAINING

(MAR 2015)

6.14 Enterprise Architecture (EA) Compliance

6.15 Supply Chain Risk Management Terms and Conditions:

6.16 Personal Identification Verification (PIV) Credential Compliance

6.17 DHS Information Technology Portfolio Alignment

6.18 Information Technology Security and Privacy Training

7 Accessibility Requirements (Section 508 Compliance)

7.2 Section 508 Applicable EIT Accessibility Standards

7.3 Section 508 Applicable Exceptions

7.4 Section 508 Compliance Requirements

8 CONFIGURATION MANAGEMENT

8.2 Configuration Baseline

8.3 Technical Documentation

8.4 Management of the Technical Documentation

8.5 Engineering Change Proposals (ECPs)

8.6 Configuration Changes

8.7 Configuration Control Reports

8.8 Interchangeability

8.9 Accessibility

9 DOCUMENTATION DELIVERABLES (Data Item Description (DID))

10 APPENDICES:

Appendix B: Deliverables

Appendix C: Acronyms

Appendix D: Glossary of Terms

STATEMENT OF WORK

1. SCOPE

Based on operational needs, the U.S. Customs and Border Protection (CBP) has an immediate requirement to inspect vehicles and cargo for illegal contraband including narcotics and terrorist weapons. Because of the high volume of commercial vehicles flowing through the Ports of Entry (POE), a system that allows commercial vehicles to be driven through the Non-Intrusive Inspection (NII) X-ray system by the vehicle’s driver would provide a more efficient means to conduct NII scanning operations. This Statement of Work (SOW) details the minimum requirements for an integrated Multi-Energy Portal (MEP) system including operations booth, or facility and equipment for an on-site control center to perform NII image adjudication and to control MEP operation. These systems will be deployed with required operator booths, separate shelters for officers and vehicle passengers, and other ancillary equipment in addition to the MEP system itself (e.g. bollards, signage, surveillance cameras, license plate readers, RFID, QR code reader, etc.). In the future, these systems will likely be integrated with Radiation Detection Equipment (RDE).

The system shall be offered as a Commercial-Off-The-Shelf (COTS) system, however the Government may require modifications to the COTS design to facilitate and support its inspection Concepts of Operation (CONOP), integration with other ancillary NII and CBP IT systems and other emerging requirements such as Assisted/Automated Threat Recognition (ATR) algorithm implementation. The system must be safe and create exposure rates as low as possible as promulgated by the Nuclear Regulatory Commission (NRC) in 10 C.F.R Part 20, setting the maximum permissible level of radiation dose to the general public at 0.1 Rem (100,000 µR (microrem)) per-year. CBP is seeking a system that shall scan the vehicle cabin at a driver-safe low energy/flux level, that creates and scans at a higher energy flux level for greater penetration and detailed images of the cargo area, and which allows operators to quickly identify contraband such as drugs, bulk currency, explosives, and weapons hidden in both the cabin and cargo areas of the conveyance.

This SOW will meet current operational requirements under the current NII Systems Program and it will include the scope necessary to meet future requirements under the NII Integration Program (IP). The NII IP will be implemented starting in the FY22 timeframe. The NII-IP requirements will include fully integrated NII imaging systems employed in a new CONOPS such as pre-primary scanning. NII-IP involves two layers of integration. The first is the POE site level integration of MEP with ancillary systems including but not limited to traffic control, RPM, and control centers. The second is the broader integration of deployed NII imaging systems with existing CBP IT enterprise infrastructure and law enforcement applications.

The resulting MEP production acquisition contract(s) will therefore support both near term acquisition of MEPs for traditional secondary style NII deployments under current NII program authorities as well as future MEP acquisitions for fully integrated, pre-primary-deployed systems under the future NII-IP starting in FY22.

The contractor shall be prepared to support the broader integration of the MEP system with the CBP IT enterprise infrastructure including network, backend data center, other deployed CBP program technologies and various law enforcement applications and databases. This end-to-end integration will be pursued in coordination and collaboration with CBP OIT and other CBP technology programs via subsequent task orders, as NII program authorities are established to do so.

1.1. Period of Performance

The anticipated base period of performance is twelve (12) months from date of award with four (4) option years.

1.2. Program Organization

This procurement is under the technical direction of the NII Acquisition Program Management Office (PMO) within the CBP Office of Field Operations (OFO) Cargo and Container Security (CCS). The maintenance, repair, and logistic support will be managed by the CBP Enterprise Networks and Technology Support Directorate (ENTSD), Integrated Logistics Division (ILD) with support from Data Analysis Center

– Threat Evaluation and Reduction (DACTER), a branch within the NII Division. NII Division Large Scale NII Branch represents the business owner and provides functional requirements. Future integrated system development will involve coordination with multiple directorates within CBP OIT.

1.2.1. Government Management Organization

CBP management of this procurement will be accomplished through the CBP NII PMO for system acquisition, delivery, and acceptance. ILD will manage the system(s) during the warranty period and beyond to include any corrective maintenance actions, preventive maintenance activities and if needed, on-demand services. CBP OTD and OFO/CCS/NII Division Training & Logistics Support Branch (TLSB) will approve training development and coordinate operator training presentations. CBP Human Resources Management (HRM) Radiation Safety Officer (RSO) will approve radiation safety. DACTER will support end to end system integration, plus development / deployment of ATR and of other value-added services in coordination with CBP OIT Directorates.

1.2.2. Contractor Management Organization

For each awarded task order, the Contractor shall provide a Project Plan for CBP review. This plan shall include the management organization, points of contact and description / scheduling for completion of all tasks required to fabricate, integrate, ship, test, install, train and maintain the MEP systems. This shall include site survey, the development of site installation drawings, site preparation / construction, MEP system installation and acceptance test. The Project Plan shall be prepared in accordance with Data Item Description (DID) A001. This plan shall also include the submittals for Data Item Description (DID) A003, A004; these reference the meetings and minutes.

1.3. Purpose

The purpose of these Systems is to enable CBP to perform effective and efficient Non-Intrusive Inspection of conveyances, including occupied commercial vehicles, for contraband such as illicit drugs, terrorist weapons, and currency. These systems will be used for inspection of larger vehicles like buses, recreational vehicles, and truck tractors with laden semitrailers and trailers. Each system shall be capable of providing an NII image with the quality and characteristics identified within the performance requirements in Appendix A of this SOW to aid CBP personnel in identifying anomalies (potential contraband) within the conveyance.

1.4. Background

As part of the CBP layered enforcement strategy, cargo vehicles and containers are examined by CBP officers via Non-Intrusive Inspection (NII) systems for contraband, illegal narcotics, weapons of mass destruction, and instruments of terror. CBP will deploy MEP systems at land POEs to inspect vehicles in secondary and prior to arrival at a primary inspection booth in an effort to improve CBP’s inspection and interdiction capability while increasing inspection capacity.

MEPs can also be deployed to seaport POE’s for targeted inspections. CBP’s long-term goal is to improve the effectiveness and efficiency of NII operations by expanding the use of automated tools and processes, and integrating multiple sensors, technologies, and data platforms. CBP’s MEP system use cases are included in the system’s Functional Requirement Document (FRD) as Appendix A to this SOW.

1.5. NII and NII-IP Program Objectives

a. Deploy MEP systems at land border POE, USBP Checkpoints and seaports based on individual site requirements beginning with traditional secondary stand-alone deployments.

b. Sustain MEP system operations for at least ten (10) years after deployment.

c. Develop separate training course materials and provide training services for CBP training personnel, and analysts.

d. Provide a flexible and scalable MEP system solution with modular, independent components and the ability to support multiple operating / deployment configurations (e.g., multiple analysts, control centers, and combined and distributed functions and operations). CBP anticipates that initial MEP deployments shall be made to land POE secondary, however the contract shall also allow for future land pre-primary and seaport deployment of MEP systems.

e. Enable pre-planned and ad hoc product improvement by deploying CBP OIT-compliant hardware, operating systems, and data formats (e.g., NIEM N.25, Unified File Format) that will allow for:

(1) Future integration and interoperability with the CBP data network, back-end data center, law enforcement databases / applications and other CBP Program technologies such as Land Border Integration, Border Security Deployment and Biometric Entry-Exit Programs;

(2) Future remote system health monitoring, performance/use monitoring, maintenance diagnostics, troubleshooting, configuration management, and IT application / operating system / security updates;

(3) Continuous evolution of hardware (e.g., components, sensors, and IT equipment);

(4) Continuous evolution of software (e.g., operating systems, graphical user interfaces (GUI), algorithms) to easily adopt new and emerging technologies and capabilities.

(5) Continuous evolution to comply with cybersecurity mandates including periodic technology refresh of MEP computer systems

Long term objectives include:

(1) Using remote NII control center operations to improve efficiencies and the effectiveness of the examination of cargo and conveyances entering the U.S.,

(2) Using remote operational technologies to eliminate the CBP officer manning requirement for primary entry inspection booths,

(3) Develop, validate, and implement ATR algorithm analysis capabilities to expand the scanning capabilities and leverage officer resources across a significantly larger volume of cross-border traffic,

(4) Improve operational functionality and efficiencies, increase information sharing, and decrease system life cycle support costs,

(5) Develop an integrated Information Technology (IT) framework for collecting, and analyzing multiple NII and law enforcement data sources,

(6) Develop a remote NII system health monitoring capability to support remote system maintenance actions and troubleshooting,

(7) Leverage developed capabilities for the more effective use of CBP officer resources,

(8) Increase the probability of detection of contraband by using and/or integrating different technologies to their maximum benefit.

(9) Potentially acquire technical data rights so that the Government can maintain and modify the procured systems using Government personnel and third party contractors as desired.

1.6. Operational Objectives for MEP systems

The CBP MEP CONOPS demands unique capabilities for NII systems - please see FRD. The MEP System shall integrate traffic control, x-ray, UVIS, LPR, RFID, QR, HMI, RPM and data store capabilities. Individual task orders and site projects may tailor MEP system configuration on a case by case basis to satisfy specific site / CONOP requirements and constraints.

a. X-Ray Imaging: Provide NII X-Ray imaging capabilities to inspect every cargo vehicle, trailer, container and occupants with x-rays that meet the Key Performance Parameters (KPPs) in the FRD, generate scans quickly, and produce images with high contrast sensitivity and spatial resolution.

b. Provide “opt-out” system feature or methodology to facilitate voluntary driver opt-outs from the X-Ray scan.

c. License Plate Recognition: Provide license plate identification capabilities via high-resolution cameras and LPR technology to capture license plate information, perform Optical Character Recognition (OCR) and to link to the radiographic image and Integrated Data Package (IDP).

d. Provide GEN 2 RFID (DTOPS transponder) and QR code read capability, including reprogrammable memory banks and link to the radiographic image and Integrated Data Package (IDP).

e. Under Vehicle Inspection System (UVIS): Provide cameras and or X-Ray to capture a still visual and/or X-ray image of each conveyance undercarriage, and include the image in the Integrated Data Package (IDP).

f. Traffic Control System: Provide the means to safely and efficiently direct and control the flow of traffic through the NII scanning process from POE entry to the primary booth and to secondary, including provision for individual cargo vehicles to “opt out” of the X-ray scan.

g. Command / Control Center: Provide the means, with IT systems and facility improvements, to control cargo vehicle NII system scanning operations including image adjudication from a remote location at the POE.

h. HMI Subsystem: Provides operator controls and tailored GUIs for system operation, to include the following:

(1) An Analyst GUI to review and analyze NII X-ray images with the corresponding

LPR, RFID or QR code read for each conveyance in a command center setting (locations TBD).

(2) An Analyst GUI to review and analyze NII X-ray images with the corresponding LPR, RFID or QR code read for each conveyance in a primary inspection booth setting. Independent of this defined primary GUI, the primary officer must be notified of a command center adjudication result for every vehicle entering a given primary lane. This could be by independent NII OEM monitor or via integration with the primary law enforcement application user interface.

(3) A Secondary Officer GUI to review and analyze NII X-ray images with the corresponding LPR, RFID or QR code read for each conveyance in a secondary inspection booth setting.

(4) NII Operator GUI to control and monitor all subsystems (X-ray Imaging, UVIS, Radiation Safety, and LPR and surveillance cameras).

(5) Advanced image analysis capabilities (e.g., algorithms and sensors) to assist operators in identifying potential contraband and anomalies present in cargo vehicles, trailers and containers. These capabilities may be developed by MEP OEM or by third party developers.

(6) Consolidated reports of inspection data, queried by data element (e.g. date and time, CBP analyst, importer, etc.).

(7) Customizable autonomous data management.

i. The system, including subsystems, shall be fully operational in the extreme weather conditions present on the U.S-Canadian and U.S.-Mexican border (e.g.

extreme hot or cold, arid or condensing air-conditions, night and day time use, etc.)—customized modifications based on deployment location are acceptable.

j. The contractor shall ensure the system is operationally available and maintainable throughout the 10-year system sustainment period.

The contractor shall ensure CBP operators, analysts, and trainers are trained to operate the system, to analyze images and data to interdict contraband, and to train other CBP operators and analysts.

2. APPLICABLE DOCUMENTS

Documents cited shall be referenced and used as called for in this Statement of Work (SOW) and the DIDs.

2.1. Federal Regulations and Publications

a. Code of Federal Regulations, 29 CFR 1910.120, Occupational Safety and Health Standards (OSHA), 2012

b. Code of Federal Regulations, 49 CFR 172, Hazardous Materials Table,

c. Code of Federal Regulations, 21 CFR 1020.31 Radiographic Equipment

d. United States Code, (44 USC 35), Federal Information Security

Management Act (FISMA) of 2014

e. Office of Management and Budget (OMB) Circular A-130, Security of

Federal Automated Information Resources.

f. Office of Management and Budget (OMB) guidance M-05-24

g. United States Code, (40 USC 1441 et seq.) Computer Security Act of

h. United States Code (5 USC 552a), The Privacy Act, 2010

i. United States Code (6 USC 133), Critical Infrastructure Information Act of 2002 (Title II, Subtitle B, of the Homeland Security Act)

j. Code of Federal Regulations (49 CFR 1520), Protection of Sensitive

Security Information

k. OMB Memorandum M-05-22, August 2, 2005

l. United States Code (29 USC 701) Rehabilitation Act of 1973, as amended by the Workforce Investment Act of 1998 (29 USC 794), Section 508

m. United States Code (36 CFR 1194) Software Applications and Operating Systems

n. Federal Acquisition Regulations (FAR 39.203), Electronic and Information Technology

Note: The regulations can be accessed at: http://ecfr.gpoaccess.gov.

2.2. National Standards

a. Human Engineering Design Criteria Standards Part 1: Project

Introduction and Existing Standards, DHS S&T TSD Standards project, (NISTIR 7889).

b. American National Standards Institute, ANSl/HPS N43.3, General Radiation Safety - Installations Using Non-Medical X-Ray and Sealed Gamma-Ray Sources, Energies up to 10 MeV, 2008.

http://ecfr.gpoaccess.gov./

c. American National Standards Institute, ANSl/HPS N43.14, Radiation Safety for Active Interrogation Systems for Security Screening of Cargo, Energies up to 100 MeV, 2011.

d. American National Standards Institute, ANSI/IEEE N42.46, Determination of the Imaging Performance of X-Ray and Gamma-Ray Systems for Cargo and Vehicle Security Screening, 2008.

e. Federal Information Processing Standards Publication (FIPS PUB), Number 199, Security Requirements for Cryptographic Modules, 2001.

f. Federal Information Processing Standards (FIPS) 197, Standards for Security Categorization of Federal Information and Information Systems.

g. Federal Information Processing Standards (FIPS) 140-2, Standards for Security Requirements for Cryptographic Modules.

h. Federal Information Processing Standards Publication (FIPS PUB) Number 201-2, Personal Identity Verification (PIV) of Federal Employees and Contractors, August 2013.

i. American National Standards Institute, ANSI/IEEE N42.42, Standard Data Format for Radiation Detectors Used for Homeland Security, 2012.

j. American National Standards Institute, ANSI/IEEE N43.17, Radiation Safety for Personnel Security Screening Systems Using X-Ray or Gamma Radiation, 2009.

2.3. DHS/CBP Documents

a. DHS Sensitive Systems Policy Directive 4300A, Version 12.01, February 12, 2016.

b. DHS 4300A Sensitive Systems Handbook v12.0 November 15, 2015.

c. U.S. CBP HB 1400-05D Information Systems Security Policies and

Procedures Handbook Version 6.0 March 03, 2016.

d. DHS Management Directive (MD) 11042.1 Safeguarding Sensitive But

Unclassified (For Official Use Only).

e. Homeland Security Presidential Directive-12 (HSPD-12), Policy for a

Common Identification Standard for Federal Employees and Contractors, August 2004.

f. DHS Enterprise Data Management Policy MD 103-01, 6/3/08.

g. DHS Section 508 Program Management Office and Information

Technology Accessibility MD 4010.2, 2005.

h. CBP Port Radiation Inspection, Detection and Evaluation (PRIDE) 2.0

Interface Control Document (ICD) version 5, 2015.

2.4. Government Furnished Equipment, Information and Material; CAP Government Furnished Equipment

The Contractor shall have procedures governing the receipt, protection and use of Government Furnished Equipment (GFE) in accordance with the provisions of this contract. The Contractor’s procedures shall address the following:

a. Examination upon receipt to detect damage upon arrival.

b. Inspection for completeness and proper type.

c. Methods for assurance of adequate storage conditions, proper handling, and protection from deterioration during storage.

d. Testing, as required, to determine satisfactory operation.

e. Protection from improper use or disposition.

The Contractor shall report GFE found damaged, malfunctioning, or otherwise unsuitable for use, and shall determine and record probable cause.

The Contractor shall develop and maintain listings of Government property purchased / provided under this agreement. All property listings shall be open to Government inspection at all times and shall be delivered to the Government upon task completion. The Contractor shall maintain any such items according to currently existing property accountability procedures. The Government Program Manager shall determine the final disposition of any such items.

Government Furnished Information

The Contractor shall implement and maintain a system for requesting, receiving, reviewing and storing Government Furnished Information (GFI), including For Official Use Only (FOUO) and/or Law Enforcement Sensitive information. The Contractor shall not further distribute any Government furnished information data that may be provided in support of this effort without Government approval. The Government may provide certain Government information, materials, and forms to the Contractor to support tasks under this SOW. Requests for GFI will be reviewed and granted on a case by case basis. The Government Program Manager identified in this SOW will be the point of contact for identification of any required information to be supplied by the Government. The Contractor shall prepare documentation according to the guidelines provided by the Government or as mutually agreed.

Government Furnished Material (GFM)

The Contractor shall implement and maintain a system for requesting, receiving, reviewing and storing Government Furnished Material (GFM), including material that is Law Enforcement Sensitive. The Contractor shall not distribute GFM that may be provided in support of this effort without Government approval. The Government may provide certain Government materials to the Contractor to support tasks under this SOW. Requests for GFM will be reviewed and granted on a case by case basis.

The Government Program Manager identified in this SOW will be the point of contact for identification of any required material to be supplied by DHS. The Contractor shall prepare documentation per the guidelines provided by the Government or as mutually agreed.

Contactor Acquired Property (CAP)

The Contractor shall create and maintain records of all contractor acquired property accountable to the contract.

Title to all property purchased by the Contractor for which the Contractor is entitled to be reimbursed as a direct item of cost under this contract shall pass and vest to the Government upon the Contractor’s delivery of such property.

Data Ownership

All data and information produced/generated by the MEP System and any associated systems is the sole property of the Government with unlimited rights of use.

3. SYSTEM REQUIREMENTS

CBP is seeking currently available Commercial off the Shelf (COTS) technology.

CBP will deploy these systems at various CBP POEs within the United States as designated by CBP. CBP shall identify specific deployment sites and schedules within the Request for Proposals (RFP) for the IDIQ contract and/or in subsequent task order RFP’s.

CBP may require modification of OEM COTS system components / software to facilitate incorporation of emerging capabilities such as ATR algorithms, system IT integration including other CBP technologies such as RPM, evolving cybersecurity and other requirements.

CBP will deploy these systems at various CBP POEs (land border crossings along the Southwest/Northern borders, seaports and airports) within the United States as designated by CBP. CBP may identify specific deployment sites and schedules within the Request for Proposals (RFP) for individual orders.

3.1. Requirement Definitions:

1. Threshold: The minimum level of operational performance that the

Government is willing to accept is considered a threshold value.

2. Objective: A level of performance that significantly improves mission performance, safety, or supportability beyond that of the threshold value, and represents the desired yield for system performance is considered an objective.

3. Objective values are not required, but can be defined to provide guidance to the Contractor with respect to areas where increased capability is of interest/value to the government. If Objectives are defined, the interval between the Objective and Threshold values for a given parameter is the government program manager's (PM) trade-space.

4. Single Requirement: Some requirements will have only a single parameter value and, when this is the case, these values are thresholds.

3.2. General Requirements

Each NII MEP system shall meet the requirements defined in this Statement of Work. The Contractor shall perform the work necessary to develop, test and deliver the procured equipment. The Contractor shall also provide training, warranty, logistics, on-demand services and training in support of these systems. The Contractor shall prepare Monthly Progress Reports in accordance with the attached DID A002 while performing tasks within this SOW.

3.3. Performance Requirements for Large Scale NII Systems

The contractor shall deliver a system that satisfies the requirements in the Functional Requirements Document (FRD), Section 4.0.

3.3.1. Sources & Detectors

As part of the NII MEP system, the Contractor shall deliver X-ray imaging sources and detectors for transmission imaging capabilities that are capable of meeting the Performance Specifications as described in the FRD including low energy flux scan for occupied vehicle cabs and higher energy flux scanning for unoccupied trailers and containers.

3.3.2. Computers

As part of the NII system, the Contractor shall provide computers and server(s) to meet all the requirements of this SOW and its appendixes (see the FRD for specifications).

3.4. Systems Integration

Integration of NII inspection system equipment and its supporting subsystems shall be the responsibility of the NII systems contractor in coordination with CBP NIID DACTER and OIT Directorates.

3.4.1. NII Control Center

The Contractor shall conduct a site survey in accordance with DID A006 of all anticipated sites for Operator booths, para 3.4.1.1, or control center, as required.

The government shall specify the specific site/project requirement in each individual task order. Control center space can be either remodeled existing space at a given POE or potentially new construction or modular construction.

The Contractor shall be required to provide the NII control center-building/ facility including the conceptual design, engineering, final design, procurement, installation and test. The Contractor shall provide all the necessary infrastructure modifications including the upgrading of port services such as power, data, plumbing, HVAC, etc.; installation of the services from the point of origin to the NII control center including the installation of conduit (including trenching); installation of the required transmission cables for the electrical service, data connectivity, etc.;

connection to the existing GSA infrastructure; and working with local, state and other agencies as required to full operability and compliance with all applicable codes and requirements.

The booth / control center size and the number of required NII image analyst stations will be determined based on the type of MEP deployment, the anticipated throughput of the system, the anticipated image adjudication time per IDP, and overall traffic volumes including at peak daily traffic loads. Control center configuration can include situational awareness digital display wall with CCTV and other data feeds to keep CBP officers and supervisors apprised of POE operations and status, including monitoring and controlling the MEP traffic control system.

The contractor shall be responsible for procurement and installation of all IT equipment, mounting hardware, cabling and operator / analysts work center furniture immediately associated with the operation of the MEP system. CBP shall procure and install IT equipment / cabling immediately associated with law enforcement application workstations and networking systems. The contractor shall support CBP IT installations as required and determined in the course of project design reviews.

3.4.1.1. Prefabricated Booths

The Contractor shall deliver an operator’s booth accompanying each MEP scanning system that will house the primary and secondary operator stations and a CBP law enforcement workstation, when directed within the project task order. A larger booth may accommodate two or more portals located in close proximity in lieu of 2 or more separate booths for a given POE site. The number, size and construction (permanent or temporary) and configuration of operators' booths will be determined based on local site surveys and site requirements. The provision of the operator and image analyst's stations is a requirement for the Contractor. The provision of the CBP workstation / networking equipment is not included as a requirement for the Contractor.

If determined based on local site surveys to install furnished, prefabricated booths, then the Contractor shall install, in accordance with CBP approved drawings, an operator’s booth in accordance with the following:

A. Structural Performance: Booth(s) shall comply with American Society of Civil Engineers (ASCE) 7 Minimum Design Loads for Buildings and Other Structures and the International Building Code, and the building code and regulations enforced by the authority having jurisdiction at the locations the booths will be installed.

B. The minimum Structural Design Criteria regardless of the jurisdiction shall be: (jurisdictional requirements may exceed these minimum factors)

1. Importance Factor: 1

2. Basic Wind Speed: 130 mph, 3-Second Gust

3. Wind Exposure: Surface Roughness Category C

4. Ground Snow Load: 25 psf

5. Snow Exposure: Terrain Category C

6. Seismic Response Coefficient (Cs): 0.24g

7. Floor Live Load: 50 psf

8. Access Platform Live Load: 100 psf or a concentrated live load of 300 pounds on an area of 4 square inches at any point along the element.

C. Thermal Movements: Provide booths that allow for thermal movements resulting from the following maximum change (delta) in ambient and surface temperatures by preventing buckling, opening of joints, overstressing of components, failure of joint sealants, failure of connections, and other detrimental effects. Base engineering calculation on surface temperatures of materials due to both solar heat gain and nighttime-sky heat loss.

Temperature Change (Delta): 120 degree F (67 degree C), ambient material surfaces.

D. The booth(s) shall be self-supporting aluminum or galvanized steel booth(s) for installation on existing asphalt, concrete pavement, or elevated steel structure.

E. Booth size shall nominally be 8’ x 12’ F. The door shall be of solid metal construction, mini blind/shade for door should be encased in glass pane or frame to prevent damage.

G. No window shall open outward.

H. All booth windows shall have tinted screens or an application of a tinted material I. Installed interior venetian blinds on all booth windows J. Interior lighting with dimmer for common area K. The booth floor shall resist frequent usage and require minimal maintenance, complies with OSHA and other applicable regulations, with at least a 10 year lifespan (e.g. diamond plated steel, spray-on/roll-on epoxy-like flooring, etc.) with a Thermal Resistance Value (R-Value) R-30 and UL Rating Class A with a flame spread rating less than 25; it shall not be fabricated of compressed wood materials.

L. Steps shall be constructed of galvanized steel or aluminum (if steps are required).

M. The gutters and downspouts shall direct the water away from the booth.

Water shall not be directed or accumulate on the booth access walk way (including the stairs, landing and electrical boxes).

N. Workstation accommodations for 4 officers in a common work area with capacity to configure four (4) desks with two (2) desk height casework work surfaces, one (1) file cabinet, off the floor computer CPUs and four (4) under counter file pedestals or one (1) under counter lateral file cabinet.

O. Furniture (including chairs) shall be included sufficient to accommodate the primary and secondary operator’s stations as well as for file storage

P. Under desk lighting shall be provided Q. Highly insulated booth envelope rated at R-30 or better.

R. Pitched or vaulted roof with 6” to 18” overhangs S. Exterior site lighting at all exterior doors T. Securable full height 19-inch Local Area Network (LAN)/video equipment cabinet in LAN alcove equipped with overhead cable trays and prewired communication cables to receptacles at common area workstations.

U. Heating, Ventilation and Air Conditioning (HVAC) unit shall be adequately sized for the climatic conditions and interior space found at each installation site listed.

1. Baseboard heaters rated at 1500 watts each shall be installed inside each operator’s booth in main interior area and be controlled by a separate thermostatic controls

2. Non-ceiling mounted Air Conditioning (AC) unit with louvered vents in main interior area

3. Adequate ventilation fans above LAN alcove to provide the required air flow for equipment

V. Booth Security

1. Default cypher/key access lock on main exterior door

2. Primary power integrated smoke detector/alarm, and installed 5 pound type ABC fire extinguisher located adjacent to the door

3. Manual operable roll down exterior security shutters on all windows

4. Reflective glazing on all windows rated R X or better

W. Electrical service: Attached 250A main service disconnect, manual transfer switch and generator power receptacle for temporary service power and interior mounted 200A power panel with breakers and circuits sufficient to supply all booth systems, and prewired interior and exterior lighting switches and power receptacles. Provide panel schedule with pre-installed circuits and loads labeled.

X. Building shall bear the Underwriter’s Laboratories National Electrical Code (NEC) classification insignia to verify that the electrical wiring system has been reviewed by an independent third party, and has been found to be in compliance with the NEC

3.4.1.2. Officer Shelters

CBP may also requires up to two additional Officer Shelters to shield the Staging and Secondary Officers from direct weather when MEPs are deployed in a conventional secondary-style installation. These shelters shall provide shelter from direct sunlight, precipitation and have a counter for storage. They do not have to be climate controlled.

3.4.1.3. DATA/LAN and Voice Connectivity

Conduit pathway and cabling for overall system connectivity shall be installed as part of the MEP installation. OIT-dedicated conduit (Data/Voice) pathway design and installation shall be coordinated with OIT ENTS and Field Support Directorate staff. Conduit pathway shall extend from the MEP X-ray and ancillary sensor systems in the traffic lanes / secondary to the LAN closet and telecommunications closet to the MEP control center or operations booth, as required by site requirements. This could include power, video and data connections from the control center to individual primary booths and/or to “staging lanes” where vehicles await adjudication of their NII image packages. The staging lanes are anticipated in the future as port operations are further automated and CBP potentially removes the primary officer and booth, to be replaced by the CBP officer / analyst in the control center. Staging lane infrastructure requirements shall be coordinated with both NII and CBP Land Border Integration Program representatives / contractors.

Future requirements include interfacing with the CBP IT network infrastructure for secure MEP IDP data transmission to CBP data center / Cloud storage.

3.4.2. Integrated Image and Data Capture

All NII Systems will be capable of capturing and displaying all of the items that are contained in an IDP (See FRD Appendix A). The IDP shall include, as a minimum, the radiographic image(s), a video capture snapshot image from each system CCTV camera, UVIS image, MEP metadata including LPR, RFID and QR code reads, a Data Sheet or Manifest, operator notes, the operator’s Suspect or Non-suspect decision and the User's name. Additional IDP element requirements, if applicable, are specified in the FRD. All MEP image data and metadata shall be the sole property of CBP.

LPR, RFID and QR metadata read capability shall be installed as a means to identify a particular vehicle and cargo shipment, and to associate it with its NII image package as the vehicle proceeds through the POE scanning and inspection process. This metadata shall be collected as the vehicle queues for entry to the MEP system via an integrated sensor kiosk, as it transits the MEP system (License plate and RFID, but not QR) and at a post-MEP primary booth or staging lane as required by local site conditions and CONOP. The CBP-issued, RFID windshield DTOPS tag registration number (memory bank 1) and reprogrammable user memory (bank 3) shall be read for each vehicle scanned and associated with the MEP image IDP. Memory bank #3 shall include the ACE trip number, estimated date of arrival for border crossing and data for up to two license plates. QR codes presented by drivers shall be similarly coded. The coded trip data and license plate patch image shall be available to the NII image analyst and MEP system operator via the MEP user interface applications / common viewers.

3.4.3. Image Download

The image will be configured in a format known as Unified File Format (UFF), where CBP may easily transfer the image from one computer containing the image analysis software to another computer containing the image analysis software without the loss of the image analysis functionality. For traditional MEP operations in secondary, this transfer will be conducted manually via secure thumb drive or other OIT-approved media. In future NII-IP integrated system applications, all MEP image and metadata shall be collected by CBP and securely transferred to the CBP Cloud.

3.4.4. Integrated Data Package Download / Transfer

The IDP shall consist of the data specified within the FRD. The consolidated IDP shall encompass all of the data required to perform an offsite scan review and analysis as though the reviewer was stationed at the original data site. The system shall also be capable of creating and exporting a summary scan report for each conveyance scanned – the format of this report shall be PDF. For the NII-IP, the complete IDP will be securely transferred via the CBP network to the CBP Cloud and no longer needs to be retained for any extended length of time on the MEP system itself. DACTER will associate manifest and other more sensitive data with the MEP IDP within the XARDIS Cloud database. The contractor shall support the development of an Interface Control Specification (ICD) and physical/data connections to CBP IT systems, to facilitate the connection to CBP network and IDP transfer capabilities.

3.4.5. Closed Circuit Television System

The Contractor shall provide and install a Closed Circuit Television System (CCTV) that is compatible and integrated into the Border Security Deployment Program (BSDP)/Centralized Area Video Surveillance System (CAVSS). The CCTV system shall be independent of the camera(s) used for capturing images of vehicles transiting the tunnel. The CCTV shall allow Officers to view license plates, determine make/model, and have situational awareness of the operating area surrounding the NII system. The contractor shall supply high‐resolution, IP, day/night, Pan‐Tilt‐Zoom (PTZ) cameras approved by CBP and on the BSDP/CAVSS Approved Device List (contains devices that have been scanned, tested and approved for use by the Cyber Security Directorate). All camera views must be automatically recorded.

A high-resolution color monitor (minimum 32”), Network Video Recorder (NVR) with a minimum 90 days recording capability and capable of playing back any camera view; and other required equipment to deliver a complete system must be provided.

The contractor shall determine the number and type of cameras, power, and network requirements upon completion of a site survey and coordination with OIT and BSDP. All CCTV designs will be reviewed by BSDP to ensure compatibility to connect to CAVSS and especially before the vendor purchases equipment. The CCTV equipment shall be designed and installed in accordance with the CAVSS Design Guide Standards. Only CBP approved vendors with fully cleared CBP BIs and approved system access are authorized to connect installed devices to the CBP BSDP/CAVSS. The BSDP, along with OIT Field Support, will be required to migrate the installed system to the CBP network. Bandwidth and switch port requirements shall be provided to CBP for planning purposes for migration to the CBP network.

All IP addresses for the CCTV will be provided by OIT, no later than 30 days prior to the start of the system installation..

3.4.6. Radiation Portal Monitor Integration

The Contractor shall support the physical and software / data integration of existing and future RPM systems with MEP systems and their operations. As detailed in the FRD Appendix A, MEP systems shall not interfere with RPMs nor result in the creation of RPM false alarms for gamma / neutron radiation during MEP X-ray transmissions. In addition, the contractor shall support the potential software / data integration of RPM and MEP to allow RPM alarm and related sensor data to be integrated into the MEP IDP and displayed via the MEP OEM analyst display or via a CBP law enforcement application such as PRIDE, ACE, etc.

3.4.7. Other CBP Technology System Integration

The Contractor shall support the integration of MEP systems with other CBP IT technology hardware and software including but not limited to Biometric Entry Exit BEE) Program and Land Border Integration (LBI) Program technologies, as specified in future task orders. This includes the collaborative development of ICD and networking design between systems, participation in joint design reviews, installation of system components and integrated testing activities.

3.5. Safety and Protection Equipment

The Contractor shall provide and install all safety and protection equipment, including safety interlocks, peripheral equipment, signage, and lighting in accordance with CBP approved Contractor Safety Plan, see DID A031.

3.5.1. Traffic Control System and Peripheral Equipment

The contractor shall provide a comprehensive traffic control system which shall include not only the traffic being routed through the MEP but also the required traffic control prior to and after the MEP. As agreed to with the Government the Contractor shall provide as TCS that meets the site specific CONOP’s and requirements. The Contractor shall provide an initial approach to the traffic control system in their proposal. As required, this approach shall be updated and finalized based on the information from the site survey and preliminary / critical design reviews.

For locations with multiple MEP units, if one MEP becomes unavailable for use, the traffic control system shall be capable of directing all traffic through the remaining MEP Unit(s). For locations requiring opt-out or by-pass lanes the traffic control system shall include those lanes. The traffic control system shall include standard traffic flow and the control of pre-identified exception conditions such as blocked lane (disabled truck); response to emergency conditions either by CBP Officers or by other emergency services, etc. The Government will work with the Contractor to finalize a list of exceptions during the site survey. The Government would prefer to achieve the traffic control goals without the use of gate arms which are a potential source of failure. Based on the final decision as to the location of the MEP Unit the traffic control system shall be designed to address the associated operational requirements as agreed to.

The MEP traffic control system shall be integrated into the MEP LAN as a standalone system which shall not interfere or integrate with any other terminal operating systems or traffic flow unless agreed to with the Government. The Contractor shall include the proposed traffic flow as part of the engineering analysis scope and present to the Government their recommendation for facilitating a smooth and efficient traffic flow. The traffic control plan and functionality shall be presented to the Government during the design reviews.

The Contractor shall provide devices (bollards, guard rails, etc.) to prevent/protect the system from being hit by vehicles traveling through/near the system. The location of guard rails shall ensure all conveyances (vehicles and trailers) with an outer track width (i.e. the dimension from the outer tire tread on one tire to the outer tire tread on the opposite tire on the same end of the vehicle) equal to or less than the width of the scanning area are able to pass through the system (i.e. if the scanning area is 8.5 feet wide, then guard rails are at least 8.6 feet wide). Oversize detection equipment shall address the placement of guard rails in addition to the system tunnel size.

The contractor shall provide 360-degree lighting around the MEP Units…