Attachment 1 - MCP 11-212.pdf
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About this file
This document contains a clinic cancellation request form and instructions. The form requires providers requesting a clinic cancellation to specify the date, name of clinic, purpose of cancellation such as annual leave or sick leave, and hours being cancelled. It also includes a clinic cancellation triage form that must be completed to certify all patients have been triaged, medications reviewed, and directions given for rescheduling patients based on clinical indication. Identification of wait times is critical as it may determine patient eligibility for community care services.
The related federal contract opportunity is a five-year solicitation from the Department of Veterans Affairs for otolaryngology/ENT physician services at the San Francisco Veterans Affairs Health Care System from November 1, 2023 to October 31, 2028.
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Text version
October 30, 2020
Clinic Cancellation Request
When completed, route this request, patient list, and attachment A to the appropriate Supervisor.
1. Date of request:
2. Name of clinic:
3. Provider Name:
Cancellation Date:
Hours being cancelled:
4. Purpose of Clinic Cancellation: Mark all that apply:
Annual Leave □ Sick Leave □ Conference
Schedule □ Training □ Emergency Adjustment
Other
MCP 11-212
APPENDIX A
A-1
January 31, 2020 MCP 11-212
APPENDIXB
Clinic Cancellation Triage Form must be COMPLETED.
• Completion of this form certifies all patients have been triaged, medications have been reviewed, and directions for rescheduling the patients has occurred based on clinical indication.
• Identification of wait times is critical as it may drive the patient's eligibility for community care services.
• Do not say to schedule to next available without giving the date of the next available.
Thank you for your cooperation. Unfortunately, requests cannot be processed without this information. Incomplete requests will be returned to the requesting provider without approval.
Clinic Cancellation Triage Form
It is the clinical staff's responsibility to triage the patients being rescheduled.
Patients who need to be overbooked or rescheduled urgently should be included on this list with explicit directions. If you have reordered medications for a patient, please indicate when this was completed.
Appointment Med Refill Date to Current Wait Projected Wait
Patient ID time after Date Completed Reschedule Time cancellation
Provider's Signature Date
Service Line Director or Designee Date
Chief of Staff or Designee Date
B-1
Patient ID Med Refill Completed
Additional Space, If Needed Projected Wait
Time After Cancellation
Current Wait Time
Date to RescheduleAppointment Date
| 11-212 Clinic Cancellation Policy - Fillable |
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