Attachment 1 - Draft Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

FY21 Enhanced Tower Operating System (ETOS)

HARDWARE TECHNICAL REFRESH/UPDATE

1. GENERAL: This is a non-personnel services contract to provide IT lab equipment to ensure functionality of six ETOS labs. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to install six fully functional ETOS in labs 2-7 of Braman Hall, Fort Rucker, AL. The contractor shall perform to the standards in this contract.

1.2 Background:

1.2.1 Army air traffic controllers are given the awesome responsibility of ensuring the safe, orderly, expeditious flow of air traffic in and around Army airfields while deployed and civil airports during times of national emergency. This responsibility demands that our soldiers maintain a high level of proficiency and are prepared to perform their air traffic control duties when called upon to do so.

1.2.2 For our Army Soldiers to continue to fulfill their worldwide operational obligations to include the National Airspace System (NAS) and changing Army mission requirements, they must take advantage of current and proposed technological advances in simulation systems to enhance the quality of ATC training and proficiency maintenance. The simulation systems identified in this document will provide commonality and adherence with established DoD policy for simulation systems.

1.2.3 These simulators will ensure that civil and military operations, pre- deployment training, emergency readiness training, and controller situational awareness training are realistic and meaningful. Failure to furnish the tools necessary to provide a quality ATC training package in keeping pace with today's rapidly changing tower environment, will seriously impair Army ATC mission support capabilities and constrain the overall efficiency of the Army as part of a worldwide ATC system.

1.3 Objectives:

1.3.1 Installation of new ETOS systems:

1.3.2 Contractor shall deliver and install all equipment and supplies necessary to conduct a full hardware refresh/upgrade for ETOS labs 2-7 of Braman Hall, Fort Rucker, AL. Refresh/Upgrade shall include developer workstations.

The existing system shall be replaced with LCD based systems and will maintain commonality with Lab 1 which was refreshed in December 2018.

1.3.3 Contractor shall provide ATView licenses for increase from seven to eleven image channels per lab for a total of 24 additional licenses.

1.3.4 Contractor shall provide final system operational verification checks for each lab once installed.

1.4 Scope:

1.4.1 As providers of Air Traffic Control (ATC) tower services to both military and civilian aviation at locations worldwide, Army ATC is required to meet national standards for air traffic services established by the Federal Aviation Administration (FAA) and the International Civil Aviation Organization (ICAO). The Army will provide these services to a variety of aircraft in varying airspace complexities depending on location and Army mission requirements. The evolving Army mission and worldwide deployments have placed additional stress on the Army ATC training environment. To ensure Army Air Traffic Controllers safely and expeditiously move aircraft to, from, and through their designated airspace, they must have the capability to train using realistic air traffic simulation.

1.4.2 This simulation will provide controllers with the tools necessary to improve situational awareness, decision making, and management of mixed-traffic environments, effective communications, and workload management. Simulation exercises will ensure all tower trainees have the means to meet new training requirements and maintain a competent level of proficiency. The system must provide the controller with the information and support required to manage air traffic in both a tactical and fixed-base environment. This is necessary to ensure safe separation requirements are maintained between aircraft and obstacles, provide visually verifiable weather conditions, and accomplish expeditious and positive control of air traffic in a military control tower environment.

1.4.3 To fulfill the requirements listed above, the system must possess the following capabilities:

1.4.3.1 Visual display system, capable of at least 210-degree horizontal and 45-degree vertical representation of the airfield and environment as viewed from a control tower.

1.4.3.2 Visual and accurately depict a comprehensive selection of civil and military aircraft.

1.4.3.3 Accurately display aircraft so that they may be identified at distances consistent with that normally seen from air traffic control.

1.4.3.4 Accurately simulate all military and civilian aircraft maneuvers, profiles, and speeds.

1.4.3.5 Digitized voice communications between pseudo pilot and controller, controller and controller, controller and computer, computer and controller, and instructor and controller/pseudo pilot.

1.4.3.6 Digitized voice data communications between controllers and adjacent facilities and/or simulation devices.

1.4.3.7 Process and display tower radar information.

1.4.3.8 Process and display airport and weather conditions and information.

1.4.3.9 Monitor and control radio navigational aids and airfield lightning systems.

1.4.3.10 Provide a variety of display options for flexibility in integrating the device into existing tower configurations and available spaces.

1.4.3.11 System must be able to accept touch screen radio control panels.

1.4.3.12 System must be capable of integrating flight strip printing functionality.

1.4.3.13 System must have stand-alone ATNAVICS radar simulator with interconnectivity for realistic radar handoff training.

1.4.3.14 System must have joint service training capabilities.

1.4.4 The following capabilities are desirable at FOC and if not available at that time, the system must have the capability of easily adding these items:

1.4.4.1 The simulator should simulate a GFE GPS receiver display for radio timing, recording to display accurate time, and to determine position location and navigation.

1.4.4.2 The GPS display should provide accurate timing for the following:

1.4.4.2.1 HAVEQUICK and HF NOE COMM radios,

1.4.4.2.2 Voice recorder,

1.4.4.2.3 Workstation clock(s) for ZULU and local time

1.4.4.2.4 Meteorological Sensors

1.4.4.3 The system should simulate meteorological sensor displays that provide airfield conditions.

1.4.4.4 The simulator should have the capability to simulate the digital measuring of the following:

1.4.4.4.1 Wind speed

1.4.4.4.2 Wind direction

1.4.4.4.3 Wind gusts

1.4.4.4.4 Local barometric pressure reading (QNH/QFE) measured in inches of mercury and mill bars.

1.4.4.4.5 Temperature

1.4.4.4.6 Density altitude

1.4.4.5 The tower simulator should indicate a controller console for a minimum of three operators with stand-alone ATNAVICS radar control console that supports two operators in an ASR/PAR configuration.

1.4.4.6 Each work station should provide the ability for each controller to perform individual tasks independently while wearing combat and protective gear (extreme cold weather [ECW], cold weather [CW], or mission-oriented protective posture 4 [MOPP 4] clothing).

1.4.4.7 Each work station will provide a headset/handset override capability for the trainer.

1.4.4.8 Each work station display should simulate unobstructed visibility of the aircraft ground movement area and the air traffic pattern from a standing or seated position.

1.4.4.9 The system should simulate a data display and control for each controller work station that will provide independent control of communications with aircraft, adjacent facilities, other positions within the airfield and other organizations for each of the controllers.

1.4.4.10 The simulated data display and control should provide access to and visibility of all simulated voice and control devices, NOB, the meteorological sensor display, and the clock. See the table below for the minimum items to be displayed and/or controlled at each workstation.

Communication Item Data Displayed and/or Controlled

Radios Radio Status (each radio):

• purpose or frequency label

• transmit

• monitor

• off

• flash when transmission received Telephone/wireline Line Status (for each line):

• purpose or number label

• flash when ringing

• activate

• hold

• deactivate/off

• push-to-talk feature for each individual telephone/wireline

NOB Active/Inactive Status

MMS • Wind (in digital degrees and knots):

■ direction

■ speed

■ gusts

• Local barometric pressure reading (QNA/QFE) measured in inches of mercury and mill bars, displaying an altimeter setting corrected for field elevation.

• Temperature in digital Fahrenheit and Celsius • Density Altitude, based upon field elevation and current temperature

Clock Time (hours, minutes, and seconds in digital, operator-adjustable, 24-hour format):

• Zulu

• Local time Intercom Intercom status (each or all workstation):

• Purpose or position label

• Flash when ringing

• Activate

• Hold

• Deactivate/off

1.4.5 The means of displaying this data should be touch-screen, flat panel displays. These displays should be non-glare, provide operator-adjustable intensity for use with the unaided eye, and allow the simulation of light discipline in a tactical environment.

1.4.6 The simulator should facilitate ample seating for all controllers and one supervisor to adequately perform their tasks. While seated, each controller should have unobstructed visibility of the display simulating aircraft ground movement area and the air traffic pattern.

1.4.7 The simulator should provide, at a minimum, a flight strip bay/holder capable of holding at least 20 FAA Form 7230-8 flight progress strips at the center controller position, accessible by all controllers.

1.5 Period of Performance: The period of performance shall be for one (1) Base period of 6 months. Following completion of the Lifecycle Hardware Upgrade, one Year of Maintenance and Support for Software and Hardware shall be provided.

1.6 General Information: The description of the services to be provided are contained in sections 1.3 and

1.4 above.

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Within 30 days after contract award or with the contractors proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The following are Federal holidays that the Contractor is not required to perform services:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business on a non-interference basis to instruction that is in session. Normal Government operational hours fall between the hours of 0600-1700 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Braman Hall Building 6022.

1.6.6 Type of Contract: The government will award a firm fixed price.

1.6.7 Security Requirements: Unclassified.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or rekeying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Special Qualifications: See below.

1.6.8.1 AT Level 1: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level 1 awareness training within 30 calendar days after contracts start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontract personnel. AT Level 1 awareness training is available at the following website: http://jko.jten.mil.

1.6.8.2 Army Training Certification Tracking System (ATCTS): All contractor employees with access to a government information system must be registered in the ATCTS at commencement of services, and must successfully complete the DoD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.8.3 Access and general protection/security policy and procedures: Contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security office. Contractor workforce must comply with all personal indemnity verification requirements (FAR clause 52.204-9, Personal identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.8.4 For contractors that do not require CAC, but require access to a DoD facility or installation:

Contractor and all associated subcontractor employees shall comply with adjudication standards and processes using National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The follow personnel are considered key personnel by the government: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available telephonically or in person to the COR, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13 Contractor Travel: Contractor may be required to travel CONUS and within the NCR during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel or to ship training aids to Fort Rucker, AL in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.6.14 Other Direct Costs: N/A

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 PHASE IN /PHASE OUT PERIOD: N/A

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the

U.S. Government appointed by the contracting officer to administer the contract.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit