Attachment 1 - Draft MQ9 ATS PWS 1Jul24.pdf

PERFORMANCE WORK STATEMENT

FOR

MQ-9 AIRCREW TRAINING SUPPORT

Solicitation No. FA4890-24-R-XXXX Version 1.0 1 Jul 24

TABLE OF CONTENTS

SECTIONS Page

Section 1 - DESCRIPTION OF SERVICES 3

1.0 Scope of Work 3

1.1 Goals 3

1.2 Tasks 3

1.3 Contractor Required Plans 20

1.4 Employee Training 23

1.5 Quality Assurance 24

Section 2 - SERVICE SUMMARY 26

2.0 Service Summary Performance Objectives 26

Section 3 - GOVERNMENT FURNISHED/CONTRACTOR FURNISHED PROPERTY 27

3.0 General Information 27

3.1 Government Furnished Property 27

3.2 Government Furnished Facilities, Government Maintained 27

3.3 Government Furnished Equipment, Government Maintained 27

3.4 Government Furnished Services 28

3.5 Contractor Furnished Equipment, Contractor Maintained 28

Section 4 - GENERAL INFORMATION 30

4.0 Contractor Personnel 30

4.1 Contractor Employess 30

4.2 AAI Instructor Qualifications 31

4.3 Government Directed Contractor Travel 34

4.4 Communication 35

4.5 Contractor Security Requirements 35

4.6 Physical Requirements 38

4.7 Government Rights to Deliverables 39

4.8 Hours of Operation 39

4.9 Small Computer Equipment Configuration 40

4.10 Government/Contractor Lines of Communication 40

4.11 Contractor Manpower Report 41

4.12 General Definitions 41

4.13 Technical Definitions 42

4.14 List of Acronyms 45

Appendix 1-Workload Estimates 49 Appendix 2-Training Syllabus Inventory 63 Appendix 3-List of Applicable Publications and Forms 64 Appendix 4-Deliverables 68 Appendix 5-Government Furnished Eqiuptment 70 Appendix 6-Range Charts 71 Appendix 7-JTAC Lead Upgrade Training Plan 72

Attachment 1-Lesson Strategy Report 73 Attachment 2-Examination Package 74 Attachment 3-Lesson Plan 75 Attachment 4-Lesson Presentation Package 76 Attachment 5-Instructional Media Package 79 Attachment 6 - Training Manual 80 Attachment 7- Electronic Grade Sheet 81 Attachment 8 - Conference Minutes 82

Attachment 9 - Contractor's Progress, Status, and Management Report 83 Attachment 10 - Service Contracts Reporting 84 Attachment 11 - PWS Changes Pages 85

SECTION 1

DESCRIPTION OF SERVICES

1.0. SCOPE OF WORK. Except for the property and services specifically stated as Government-furnished in Section 3 of this Performance Work Statement (PWS), the contractor shall furnish all personnel, equipment, tools, materials, supervision, and all other items and services required to perform and support MQ-9 Remotely Piloted Aircraft (RPA) Aircrew Academic Instruction (AAI); Courseware Development (CWD); and Air and Ground Intelligence, Surveillance, and Reconnaissance (ISR) test and training support. The work identified in this PWS supports MQ-9 training operations, as required, at Holloman AFB, NM, White Sands Missile Range NM, Creech Air Force Base AFB, NV, the USAF Weapons School (WS), and 556 Test and Evaluation Squadron (TES), March Air Reserve Base (ARB), CA and Hancock Field Air National Guard Base (ANGB) NY. The contractor may be required to train foreign military sales (FMS) aircrews at Holloman AFB, March ARB CA, Hancock Field ANGB, NY, and Creech AFB. Additional CONUS locations may be required to support training, in the future, which may include Distributed Mission Operations (DMO) training capability.

The MQ-9 enterprise is beginning a force transition based upon emerging technology and NDS alignment. As such, mission sets of supported units may alter, but the services contracted in this PWS should not. Changes to supported unit mission sets and unit identifier do not automatically alter the scope of work. If required, a modification to the contract will be accomplished. Estimated workload for AAI, CWD, and ISR are specified in Appendix 1.

1.1. GOALS. The goals of this contract are to maximize operational effectiveness and combat capability, and to preserve Air Force personnel and material resources.

1.2. TASKS. The following sections contain those tasks required to accomplish work in accordance with the requirements of this PWS. The specific tasks for this contract are divided into three categories:

(1) Aircrew Academic Instruction (AAI)

(2) Courseware Development (CWD)

(3) Air and Ground Intelligence, Surveillance, and Reconnaissance Testing and Training (ISR)

1.2.1. Aircrew Academic Instruction. The contractor shall conduct aircrew academic instruction in support of formal course syllabi, training plans, event instructor guides and Continuation Training (CT). Academic instruction will consist of the Instrument Refresher Course (IRC). Training shall be given to formal course students, permanent party aircrew and operational support personnel as necessary to accomplish required event objectives and specific event tasks. Academic instruction shall be accomplished during the hours of operation as specified in paragraph 4.8.1. Academic instruction shall include platform academic instruction, remedial training, and monitoring of computer-based and self-paced instructional periods (if applicable). In addition to the specific tasks outlined below, instructor duties shall consist of revision and development of student training instructor guides as syllabus or aircraft procedures change due to mission/event or safety requirements. This includes providing Air Force or contract maintenance personnel with event data to transform training device events into software format for entry into the training device.

1.2.1.1. Standard of Performance for AAI Instructors. The standards of performance for instructors shall be equivalent to completion standards of the applicable Instructor Upgrade Training Course, Classroom Instructor Course (CIC) and or Principles of Instruction (POI) course. The contractor shall provide academic instruction to allow students to achieve the learning objectives associated with applicable syllabi or training plans. In general, accomplishment of learning objectives shall be evaluated IAW applicable AFIs/AFMANs governing programs (i.e., IRC) or IAW syllabus requirements. Contract instructors shall have a working knowledge of all applicable publications listed in Appendix 3 of this PWS and use these publications, as required, while providing instruction. Contract instructors shall review any changes or updates to applicable publications through any means, i.e., review of Flight Crew Information Files (FCIFs) provided by unit standardization/evaluation offices. Air Traffic Control (ATC) service and radio calls used shall be in accordance with the most current edition of the Federal Aviation Regulation (FAR) Handbook 7110.65 and local directives. The Government shall provide controlled access to all required classified manuals.

1.2.1.2. AAI Tasks. The contractor shall perform aircrew academic instruction using Instructor/Lesson Guides to accomplish required lesson tasks. The contractor shall perform the following tasks:

(1) Prepare classroom for IRC instruction.

(2) Issue any lesson-related student materials. This does not include individual student publications distributed by Government personnel, such as, any operational Technical Order (T.O.), Air Force Handbook (AFH), Air Force Instruction (AFI), Air Force Manual (AFMAN), and/or local instructions.

(3) Perform academic instruction as required by the applicable syllabi or training plans.

(4) Monitor self-paced and computer-based instruction (CBI) to provide academic instruction as required. The contractor shall be responsible for the proper use of the equipment in the Learning Center and shall report any equipment problems to the Government Training Subject Matter Expert (TSME).

(5) Manage IRC academic programs (i.e., configuration control) to comply with AFIs, AFMANs, AFHs and other publications listed in Appendix 3 of this PWS.

(6) Provide remedial student training as applicable. Remedial training shall be in accordance with the appropriate syllabus or training plan. Remediation shall be scheduled by the contractor and coordinated with the TSME. Remedial training shall be scheduled to allow continued normal progression in the syllabus or training plan.

(7) Administer and score examinations as applicable. The minimum passing score shall be as directed by the syllabi and local directives. All examinations shall be debriefed to one hundred percent (100%).

(8) Accomplish trend analysis and evaluation as described in applicable Air Force regulations and guidance. Analyze all examination results for trends toward faulty questions and deficient instruction. Analysis results shall be documented and submitted to the local SME, Courseware Development Subject Matter Expert (CWSME) or TSME prior to any CWD work being completed on examinations.

(9) Develop, review, and provide comparative analysis (based on available data) for end-of-phase and end-of-course critiques of academic instruction as applicable. Provide critiques to Air Force representative for review and approval.

Provide analysis, in desired format, to Air Force representative. Provide Critique for each class and deliver to the designated Air Force/Government Representative.

(10) When required, serve as a flight evaluation board or mishap (i.e., safety and/or accident) investigation board witness. In addition, contractor employees involved in a mishap shall cooperate with regulatory guidance in DAFI 91- 204 and other applicable ACC, AETC or Air National Guard (ANG) guidance during mishap investigations.

(11) Manage aircrew academic programs (i.e., configuration control) to comply with AFIs, AFH’s and other publications listed in Appendix 3 of this PWS.

(12) Maintain continuity folders for each area of responsibility such as Site Lead/Manager, Courseware Manager, Instructors/Subject Matter Experts (ISMEs), Simulation, Training, Scheduling and Administration etc., which may be periodically inspected by the Government SME.

(13) Maintain production folders for course taught, which may be periodically inspected by the Government SME.

(14) Maintain audiovisual library of electronic video and audio files, films, tapes, and lesson courseware as applicable.

This includes as a minimum, posting changes and maintaining the master lesson courseware (approved contractor produced courseware only) for all syllabus and CT required lessons (including Air Force taught lessons). The library of electronic media shall be maintained on a unit file server and files shall be accessible, search-able and organized via a web browser interface.

(15) Manage, maintain, configure, and control academic equipment (i.e., projectors, televisions, computer learning stations). If applicable, this includes uploading of Computer-Based Training (CBT). It is the responsibility of the contractor to maintain positive control of the equipment and ensure that the equipment remains in the assigned locations.

Academic equipment shall be designated in writing by the squadron.

(16) Maintain reference material used in support of academic courseware as applicable. This includes any T.O., reference notes, publications, etc. The library of electronic reference material shall be maintained on a unit file server and files shall be accessible, search-able and organized via a web browser interface.

(17) Provide all student deliverables including all courseware related material and tactical publications.

(18) Provide IRC instruction as required in Appendix 1.

(19) Provide documentation of IRC completion to the appropriate Squadron Aviation Resource Management (SARM) or training offices or training offices via AF Form 1522, ARMS Additional Training Accomplishment Report.

(20) Provide support as necessary to CWD tasks in paragraph 1.2.2.4.

(21) Observe academic instruction, training device operations, and other operations as determined by the government (i.e., mission planning exercises) for familiarity and synchronization with MQ-9 operations IAW paragraph 1.0.

1.2.2. Courseware Development. Contractor personnel shall create, update, and revise MQ-9 aircrew and operational support personnel courseware to support academic and training device instruction and flight phases of the training system covered under this contract. The contractor shall develop all courseware using the current, updated model of Instructional Systems Design (ISD) as defined in applicable Air Force regulations and guidance and AFH 36-2235 Volumes 1-13.

Courseware materials shall support formal course programs, CT programs, and MQ-9 operational support programs, and may be used for resident and non-resident training. Courseware includes but is not limited to the following: objectives hierarchy, Media Selection and Syllabus report, lesson format guides, student training materials, and ICW lessons. Aircraft hardware, software, tactics, local course rules, flight information publications, and safety publications affect courseware materials.

Products submitted to the government as new, revised, or reviewed shall be submitted in a hard copy with electronic media files. Products with errors shall be corrected and the entire product resubmitted for acceptance by the Government. After the Government has accepted a lesson, report, or other product as specified in the contract, the contractor shall deliver the final corrected product both in electronic format and hard copy not later than five (5) working days after the acceptance date.

1.2.2.1. Instructional Systems Development (ISD). The contractor shall build training programs IAW with ISD regulations set forth in ACCI 11-251, and AETCI 36-2621. ISD shall encompass the total training system. Contractor personnel shall have a working knowledge of the ISD model commensurate with his or her level of involvement in the ISD process. Contractor personnel shall also have a working knowledge of all applicable regulations, instructions, procedures, technical orders, and other publications listed in Appendix 3 of this PWS.

1.2.2.2. Existing Courseware. Existing courseware is Air Force property and shall be transferred to the contractor in its current condition. Courseware shall not be destroyed or disposed of without knowledge and consent of the Courseware SME (CWSME). On a non-interference basis, courseware shall be made available to the contractor during the phase-in period.

1.2.2.3. Courseware Materials. The contractor shall develop and produce the following courseware materials described in Appendix 4, Deliverables. Refer to Appendix 1 for workload estimates applicable to CWD.

1.2.2.4. CWD Tasks. The contractor shall perform the following:

(1) Develop new, review, and revise all scheduled courseware and related materials.

(2) Analyze test items and cumulative data for trends for all courseware as defined in applicable Air Force regulations and guidance. Maintain analysis results in the corresponding lesson’s production folder.

(3) Pursue the use of current technology, teaching tools and techniques that are compatible with Government media systems.

(4) Contractors shall build courseware training materials IAW Instructional Systems Development (ISD) guidance set forth in DAFI 36-2670 and AFH 36-2235 Volumes 1-13. Contractor shall use DoDI 1322.26, Development and Management of Interactive Courseware (ICW) for Military Training as a guide for developing ICW as noted in AFH 36- 2235.

(5) Employ metadata characteristics including a listing of commonly defined fields for each learning object. These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data and electronically transferring the information shall use common standards of operability.

(6) The contractor shall develop and adhere to development standards outlined in PWS attachments.

(7) Integrate with SMEs and incorporate current applicable hardware and software capabilities, MQ-9 AFTTP 3-3/3-1, MQ-9 T.O., AFMANs/AFIs, local supplements, and all levels of USAF policy and guidance (including Air Force doctrine and theater-level guidance) into courseware in support of all applicable syllabi.

(8) Present applicable hardware and software capabilities, MQ-9 AFTTP 3-3/3-1, MQ-9 T.O., AFMANs/AFIs, local supplements, and all levels of USAF policy and guidance (including Air Force doctrine and theater-level guidance) updates and changes to permanent party personnel.

1.2.2.5. Courseware Review and/or Revision and Development. Courseware materials are reviewed and/or revised on scheduled, out-of-cycle, and urgent requirements. The contractor shall review and/or revise courseware materials as stated in Appendix 1.

(1) Scheduled Review and/or Revision and Development. Scheduled courseware reviews and/or revisions occur during the normal 2-year revision cycle and are scheduled on the Courseware Development Schedule (CDS) as new, revision, or review. A Review is assigned a workload of 0.1 (1.0 is equal to the amount of work required to develop the lesson from the beginning) and is intended to evaluate the courseware for further revision and to incorporate minor courseware changes. A Revision involves a substantial work effort and is assigned a higher revision in this PWS of 0.5. A New lesson equivalent involves complete development work and is assigned a full workload rate of 1.0.

(2) Out-of-Cycle Changes. These revisions are minor in nature and occur outside the normal review and/or revision cycle. The contractor shall update existing academic, training device and in-flight courseware in response to formal syllabus, T.O., equipment modification, AFR or AFI changes which affect the content of the lesson. The local SME or T/CWSME shall notify the contractor of the requirement for the change and shall furnish all required event details. The changed courseware shall be completed by the contractor within 14 calendar days of notification or completed and approved by the CWSME and/or Training SME (TSME) prior to instruction (whichever is later). No workload credit is given for these small and rare occurrences.

(3) Urgent Action Directive (UAD). The contractor shall update existing courseware in response to each UAD issued by HQ ACC, AETC, or ANG on an as-required basis. The local SME or T/CWSME shall furnish all required event details.

The changed courseware shall be completed within 48 hours after notification and approved by the CWSME and/or TSME prior to instruction (whichever is later). No workload credit is given for these small are rare occurrences.

(4) Major Block or System Changes. The contractor shall develop new courseware or revise existing courseware/syllabi in response to major block or system changes to the MQ-9 aircraft. The government shall furnish all required event details, timelines, and all required technical data to the contractor as soon as it is available. The courseware will be developed within 60 calendar days of receipt of required program and technical documents or IAW the Courseware Development Schedule (CDS) adjustments that have been agreed to by the Government and the contractor. The CDS shall then be updated to reflect the change as agreed to by both the Government and the contractor. These proposed CDS changes will be provided to the CO for approval.

1.2.2.6. Joint Curriculum/Courseware Review Meetings. Joint curriculum review meetings shall be conducted as required, after training services have begun and shall be on dates recommended by the contractor and approved by the local Government SME, TSME, or CWSME. These meetings shall be held at the place of performance in a facility designated by the Government. The purpose of these meetings is to develop class schedules and to review course updates, plan deliverable revision schedules and access the impact of MQ-9 software/hardware upgrades. Training problem areas, scheduling and open training issues shall be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract, then the contracting officer (CO) must be consulted to approve required actions. Minutes of these meetings shall be prepared and submitted by the contractor IAW Attachment 9 and be signed by both the local Government SME and or local CWSME and the Site Lead/Manager.

1.2.2.7. Courseware Development Schedule. The contractor shall develop, coordinate, and produce a definitive Courseware Development schedule (CDS) that shall identify the milestones and time phasing of CWD that shall occur during the next fiscal year. Special emphasis shall be given to milestones at which key ISD tasks or events produce deliverable data (Lesson Plans (Attachment 3), Lesson Presentation (Attachment 4), Instructional Media Package (Attachment 5), Training manual (Attachment 6), and Electronic Grade Sheets (Attachment 7) or intermediate products of the CWD process. The contractor shall provide the initial CWD schedule to the CWSME no later than 45 days after contract award. For subsequent option years, the contractor shall provide the CWD schedule to the CWSME annually no later than 30 calendar days prior to the beginning of each fiscal year in which it is to be effective. The CWSME shall have 15 calendar days to notify the contractor of acceptance of, or the required modifications to, the CWD schedule and updated as necessary throughout the contract. The CDS shall be updated and coordinated at intervals determined by the Government to meet FTU requirements.

1.2.2.8. Courseware Development Standards. Contractors shall build courseware training materials IAW ISD guidance set forth in DAFI 36-2670 and AFH 36-2235 Volumes 1-13. Contractor shall use DoDI 1322.26, Development and Management of Interactive Courseware (ICW) for Military Training as a guide for developing ICW as noted in AFH 36- 2235. The contractor shall use the following standards and objectives to develop courseware:

(1) Aviation Industry CBT or Interactive courseware ICW Committee.

(2) Advanced Distributed Learning (ADL) Network, Sharable Courseware Object Reference Model (SCORM).

Courseware interchange and run time requirements (such as SCORM) shall allow flexibility of content use and deployment of the courseware.

(3) Employ metadata characteristics including a listing of commonly defined fields for each learning object.

These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data electronically transferring the information shall use common standards of operability.

(4) For this contract, all ICW shall be produced in, or converted to, HTML and shall be developed to the standards listed in ACCI 11-251, and AETCI 36-2621. All non-ICW academic courseware shall be produced with a PowerPoint or better system to industry standards for high fidelity graphics presentations. ICW/CBT lessons are considered Level II lesson and as instructor led lessons are considered Level I lessons. The Menu and Cross-Check Trainers are considered Level III, or Level IV.

(5) All training materials must be developed using the current Air Force Standard Desktop Configuration (SDC).

1.2.2.9. Training Task Lists (TTL). The contractor shall be required to assist with TTLs. TTL development and revision shall be accomplished IAW ACCI 11-252 and will also include monitoring and analyzing training performance of students in existing syllabi with the goal of continually improving instructional standards. The contractor's ISD duties will include monitoring of academic training, device training, and flight training to ensure accurate assessment and revision of training programs on a continual basis. The objective of all syllabi will be quality training conducted efficiently using available resources. The TTL development team shall be at minimum a SME and a CWD person familiar with the ISD process. SMEs shall have operational and/or training experience similar to an Instructor/SME (I/SME). See para A1.7.5.9 through A1.7.5.11. for estimated CWD workload.

1.2.2.10. Syllabus. The contractor shall be required to assist with syllabi development. Syllabus development and revisions shall be accomplished IAW ACCI 11-252 and/or AETCI 36-2621 as applicable. Duties will include providing constructive feedback/input to the training development process as well as drafting the actual documents. SMEs shall have operational and/or training experience similar to an I/SME. See para A1.7.5.9 and A1.7.5.10. for estimated CWD workload.

1.2.3. ISR Tasks. The following section contains those tasks required to accomplish Air and Ground ISR Test and Training Support in accordance with the requirements of this PWS.

1.2.3.1 The purpose of this program is to provide support, in the form of Joint Terminal Attack Controller (JTAC) expertise, to the training programs RPA pilots and sensor operators (SOs) must pass to achieve the following qualification levels: Initial Qualification (IQT), Combat Mission Readiness (CMR), and Requalification and Instructor Upgrade. In addition, USAF WS Training includes additional trainings, such as (but not limited to): advanced reconnaissance and surveillance sensors, weapons, ISR target management, and mission planning and execution. Also, this PWS requires support in the development and integration of common operating standards, concepts, technologies, tactics, techniques, procedures, and training using real-time ISR, surface attack, Combat Search and Rescue (CSAR), and Close Air Support (CAS) training scenarios on military ranges where aircrews conduct ISR, simulated attacks, CAS, and CSAR from the aircraft.

1.2.3.2. Places of performance will be at the following locations and associated training ranges:

(1) Holloman AFB, NM

1. 5103A/B/C (Timber North, Timber South, and CFA)

2. 5107A/K

3. White Sands Missile Range (Yonder/Yonder South/Lavas/Mesas)

4. 5107 B/C/D/E/F/G/H/J

5. 5111 A/B/C/D

6. Red Rio

7. Formal Training Unit (FTU) Training Facilities, Holloman AFB

(2) Creech/Nellis AFB, NV

1. 65B, C, D

2. 64A, B, C, D, E, F

3. 63B, C

4. ALAMO BRAVO, CHARLIE

5. COYOTE A, B, C, D

6. CALIENTE A, B, C

7. EC South, West, East

8. 74A, B, C/ 75 E, W, B / 71 S, N / 76

9. Creech AFB, NV

10. USAFWC, Nellis AFB, NV

(3) March ARB CA

1. R-2515

2. R-2502 Fort Irwin

3. R-2501 Twenty-nine Palms

4. W-291

5. FTU Training Facility, March ARB, CA

(4) Hancock Field ANGB NY

1. R-5201

2. R-5202 B

3. Viper MOA/ARTCC (Canton; ADRK: A, B, C, D; CRTHG: E, W; Lowville)

4. Oswego

5. GR1MM

6. M1STY 1/2/3

7. R-5203

8. FTU Training Center (Hancock Field ANGB, NY)

1.2.3.3. Assist the Government in planning, scheduling, and conducting day-to-day range operations. These day-to-day range operations support ongoing RPA pilot and SO training. The assistance entails ground personnel acting as simulated ISR targets and personnel emulating JTACs conducting Battlefield Air Operations (BAO) and directing aircraft Multi-Spectral Targeting System (MTS) Electro-Optical and Infrared sensors onto ground targets during aircrew training. The training is conducted in accordance with the syllabi listed in Appendix 2.

1.2.3.4. Provide simulated ground Opposing Forces (OPFOR), Friendly Forces (BLUFOR), isolated personnel, and JTAC on the ground for the purpose of prosecuting with MTS sensors.

1.2.3.5. Provide JTAC subject matter experts (SMEs) with expertise in Command and Control, Intelligence, Surveillance, and Reconnaissance (C2ISR), DaCAS (Digitally aided CAS) equipment and software, special operations Training, Tactics, and Procedures (TTPs), infiltration and exfiltration techniques, and sister service capabilities and limitations.

1.2.3.6. Perform in the role of JTAC ground team in the RPA simulators at Holloman AFB, Creech AFB, March ARB, and Hancock ANGB simulator training devices either by standing in the training device and utilizing voice communications with student crews or in established Ops Cells/ MQ-9 Simulator at Holloman AFB, Creech/Nellis AFB communicating via

Microsoft Internet Relay Chat (mIRC) or intercom voice systems to simulate ground personnel when weather conditions do not permit on range support or if a team(s) is/are untasked to the daily flying schedule. In addition, the role of JTAC can be required in the MQ-9 Simulator for Distinguished Visitor (DV) visits, media days, etc.

1.2.3.7. Provide teams to perform scenario-driven role-play of BLUFOR and OPFOR when manned and unmanned aircraft training is being conducted. The contractor will conduct specialized training for RPA aircrew to include integration with ground personnel, ground TTPs, and execution of training scenarios for Initial Qualification Training (IQT), Mission Qualification Training (MQT), and CT operations. Feedback will be provided to instructors and/or aircrew during briefings and debriefings to determine success of mission training objectives. Each team will consist of the appropriate number of JTACs and OPFOR support personnel to play the roles required to sufficiently meet the syllabus requirements. Normally feedback will be given over the radio at the end of the 2.5 hours of training. Face-to-face debriefings will be accomplished, as required.

1.2.3.7.1. Additional General Tasks: Hancock Field Air National Guard Base, NY

(1). Provide white cell support via chat and radio from the FTU operations floor for ongoing student sorties that mimics unit-level intelligence, Mission Intelligence Coordinators, ISR tasking agencies, airspace control, overseas headquarters, Distributed Ground Stations (DGSs), Signals Intelligence analysis hubs, Joint Personnel Recovery Centers, Air Operations Centers, threat reporting organizations, and other entities driven by the Training Manual (TM), course syllabus, sortie dance cards, and event scenarios as directed by instructor staff.

(2). Deliver the same white cell support listed above during student Training Events conducted in in the Flight Simulator or follow-on device. Additionally, operate simulator software and equipment at the request of the instructor staff to inject threats, targets, personnel, vehicles, structures, and other scenario-driven needs presented by the ongoing Training Event.

(3). Provide contractor support to the Weapons and Tactics Shop (DOW) with duties to include identifying and integrating emerging Tactics, Techniques and Procedures (TTPs) into the Training Manual, conducting mission planning, phase management of the Advanced Kill Chain (AKC), or follow-on phase of training, ensuring the standardization of training across the instructor staff, and assisting with drafting, publishing, and implementing CT products for internal and external use by ANG RPA Squadrons.

(4). Integrate contract staff into the Operation Support Squadron (OSS) for the planning and execution of small- and large-scale exercises and the continued development of ANG CT, as well as the Operations Group’s Test Detachment as it works to analyze new sensors and capabilities for the future of MQ-9 employment in the Combat Air Force (CAF).

1.2.3.8. Support operational and test scenario development, planning, project management, and execution of ACC and DoD training and test related exercises or demonstrations by acting as on-range ground data collectors for fielding of new software and MTS capabilities (target location error tolerance measurements, effective laser ranges, tactical acoustic testing scenario setups, range escort for scientific personnel, and exercise players). Testing and evaluation of multi-camera systems to track personnel and vehicles requires personnel and vehicles to move in particular patterns, which would be required of the support test teams. Additionally, testing of new weapon accuracy requires ground range support in the form of a team on the ground to observe the employment and track technical data dictated by the test. These tests occur approximately four times per year.

1.2.3.9. Support testing and demonstration exercises by providing test and evaluation expertise for manned and unmanned ISR test planning, test execution, range logistics, and post-test analysis and documentation. This requires training specialists that have RPA expertise to aid the test aircrew in identifying the requirements of a ground-based team in the field. Exercises will include demonstrations of new RPA capabilities to the warfighter from the 556th Test and Evaluation Squadron in the form of escorting RPA commanders onto ranges to observe capabilities, participating in Creech AFB and Nellis AFB exercises approximately three times a year for one week each; any exercise support provided will be counted for workload completion.

1.2.3.10. Provide survivor/downed airman support for manned and unmanned platform CSAR training, convoy operations and associated ground force activities IAW the FTU and 26 WPS syllabi, as applicable.

1.2.3.11. Provide Phase Training support on the proper use and practical application of remote Video Down Link (VDL) devices, ground communications, and support equipment during classroom and field training scenarios for the MQ-9 FTU students. Similar training and hands-on demonstrations will be provided for crews in CT status. This training support will be conducted approximately two times per month. Provide academic support to the manned and unmanned ISR FTU’s instructor staff, students, and support personnel during classroom and preflight briefings. The briefings will take place during the academic portion of each FTU class as indicated in the Training Syllabus. This training includes approximately 3 two-to-four-hour long briefings as instruction from JTAC SMEs monthly. Each class will be approximately 20 students, and oftentimes permanent party flight instructors will sit in on discussions for continuation training (approximately five additional personnel).

Services provided by the contractor must include ground team support during a variety of mission profiles, including intelligence, surveillance, and reconnaissance, route reconnaissance, convoy escort, and CSAR. Additionally, aid MQ-9 IPs in developing daily training scenarios that involve setting up ground on-range events to simulate raids, attacks, movements to contact, firefights, fleeing vehicles, multiple targets, and CSAR as mentioned above for aircrew training during portions of the Fighter Weapons School. This will involve teams of individuals maneuvering for the purpose of being exploited by airborne cameras, directing air strikes, simulating battlefield environments on pre-existing military ranges, and communicating directly with the aircraft’s pilot via handheld radios. Any Phase Training support provided will be counted for workload completion.

1.2.3.12. Assist FTUs in planning daily training events, on each of approximately 250 flying training days per year for active duty, 215 training day per year for ANG units, and support of RPA training requirements as required.

1.2.3.13. Maintain communications with the applicable FTU and USAF WS scheduling offices and range scheduling office to help facilitate coordination of aligning schedules for range ground support on a daily basis. Assist active-duty ground teams in coordinating with RPAs when active-duty units are visiting the RPA training or testing squadrons.

1.2.3.14. Logistical Tasks. Provide logistics planning and sustainment support. The contractor shall assist the Government in development of standard operating procedures and processes associated with system operations, mission areas, maintenance of Government furnished equipment (handheld radios, laser pointers, laser-safe goggles, antennas, ROVER kits), and identifying range structure deficiencies.

1.2.3.15. Operational Test and Evaluation (OT&E) Support. The contractor may be required to provide support for OT&E of training devices at the place of performance. If desired by a Government SME or delegated Government representative, this will be coordinated, directed, and approved by the CO. For any approved OT&E support, the requested workloads used shall be charged against unit training hours as an offset unless situations warrant a special arrangement.

1.2.3.16. Conference/Meeting Minutes. The contractor shall prepare and submit the minutes (Attachment 8) from the Curriculum Review, and Courseware Review Meetings, and any other conferences/meetings required by the terms of this contract. Conference/meeting minutes shall include, but are not limited to, the following: Purpose and objective of the conference meeting, location, summary of discussions, summary of decisions or agreements reached, resultant action items and a list of attendees (by name, rank, position or title, and activity represented). The contractor shall publish and distribute the minutes to each attendee and the COR within 5 business days of the conference/meeting.

1.2.3.17. Learning Management System (LMS). The contractor shall provide a LMS internet-based knowledge portal which provides student, instructor, and other required personnel access to approved courseware for each unclassified course of instruction specified in the PWS. It will support all file types required for instructor-led and computer based or computer aided instruction as well as individual and group assigned roles and permissions based on user(s) and role(s). The LMS will provide centralized, commonly accessible, reliable means of accessing instructor and student materials, quizzes and examinations as required to conduct instruction, review, and completion of course assignments and manage courseware and other academic material for the MQ-9 community. The LMS must allow multi-site collaboration for development and approval of courseware. The LMS may be one stand-alone system or a collection of systems which provides a portal for the student to access courseware and other training reference material. The LMS shall be operational at all times, 24/7/365 (24 hours a day, seven days a week, every week of the year). Any exceptions must be approved by the CO. LMS will be standardized across both FTU and MQ-9 operational squadrons based at Creech AFB, Holloman AFB, March ARB and Hancock Field ANGB. The contractor shall make LMS or components thereof available to all FTU’s and associated squadrons.

1.2.3.17.1. LMS Specialist. The contractor will provide personnel to develop and maintain the LMS. Specific duties shall include but not be limited to: system administration, grade sheet administration, training database management, programming of rule based syllabus requirements and prerequisites, develop reports as required, document and maintain ISME qualification upgrades, provide instruction for students and AD instructors, set-up and configuration of formal course classes with students names and applicable data, ensure accuracy and storage of all graduate documentation, provide LMS user-level assistance and training, install upgrades, troubleshoot and repair system, repair LMS database when corrupt, load and maintain LMS courseware

1.2.3.17.1. All unclassified material shall be accessible from formal training unit (FTU) unclassified local area network (LAN) while classified material shall be located on a classified server that can be accessed via a SIPRNET web page, with password controls (if SIPRNET is not available, then electronic media shall be made available to the instructors). Passwords shall be provided to all current students, instructors, and upon request through the appropriately designated local operation unit personnel. LAN access shall be approved IAW Local Operating Procedures

1.2.3.17.2. This capability shall be provided with no additional workload on the FTU LAN and information management staff. The contractor shall possess network operating maintenance capability sufficient to support this database and to meet the computer/network needs of all contractor personnel. The contractor shall provide on-site personnel to manage and support the LMS.

1.2.3.17.3. All systems must be compatible with and approved by the FTU LAN manager. Additionally, all systems and operation must comply with all government security regulations.

1.2.3.17.4. The contractor shall provide all software and licenses, as required, and an appropriate server and associated software for use in all associated operational squadrons. The contractor shall ensure there is no lapse in coverage by renewing licenses as required. These would be registered to the government.

1.2.3.18. All LMS database(s), data and files are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the LMS database data, files and any source code for all products developed under this contract. During the term of this contract, the Government shall have and may request access to completed/accepted LMS materials prior to the completion/termination of this contract. In addition, all data shall be transferred to a compatible computer/server(s) at Government direction prior to contract termination. All master files are the property of the Government. During the term of this contract the Government shall have and may request access to completed and accepted Master File materials prior to the completion/termination of this contract. The following table reflects the required working documents and related Master Files for the different products of the ISD process. The Master Files shall be maintained as electronic files (as is applicable), hard copies, and any other media as specified in this table. At the completion of this contract, the contractor shall provide the Government with the Master Files and any source code for all products developed under this contract.

1.2.3.19. Training System Media Chart. The following table reflects the required working documents and related Master Files for the different products of the ISD process. The Master Files shall be maintained as electronic files (as is applicable), hard copies and any other media as specified in this table.

TRAINING SYSTEM MEDIA CHART

WORKING DOCUMENT/MEDIA MASTER FILES

Course Syllabi (with changes and amendments) Original hard copy and editable digital file Syllabus Guides (each syllabus) Original hard copy and editable digital file

Instructor Guides (each syllabus) Original hard copy and editable digital file

Student Handbooks (pilot and SO each syllabus) Original hard copy and editable digital file

Lesson Overview Original hard copy and editable digital file

Lesson Plan Original hard copy and editable digital file

WORKING DOCUMENT/MEDIA MASTER FILES

Lesson Presentation Original storyboard and editable digital file

Examination Package Original hard copy and editable digital file

Contractor Progress, Status, and Management Report Original hard copy and digital file

Training Evaluation Report Original hard copy and digital file

Courseware Database Software application with Local Area Network (LAN) license and runtime digital file and digital backup file

Course Critiques (various critiques – all syllabi) Original hard copy and digital file

Completed Course Critiques (All syllabi) Original hard copies

Test Question Bank Original hard copy and editable digital file

Illustrations Original digital file

Digitally Scanned Images Original edited digital file

Digital Camera Images Original edited digital file

Digitally Scanned Video Original edited digital file

Digital Audio Original edited digital file

Briefing Room Interactive Products Original storyboards, illustrations/graphics, website addresses, and digital copy of website

Training Task List Original hard copy and editable digital file Squadron Standards Original hard copy and digital files Squadron Special Instructions (SPINS) Original hard copy and digital files

Squadron In-flight Guides (IFG) Original hard copy and digital files

1.2.4. Training Support. The following positions support AAI, CWD, and ISR training operations and activities, which include the responsibilities for the identified positions. Annual workload for these positions is quantified in Appendix 1.

- CSA

- LMS/Graduate Training Integration Management System (GTIMS) Specialist

- GTIMS Specialist

- Registrar

- Joint Interface Control Officer

- MQ-9 Simulator Console Operators

- Security Specialist

- Joint Test and Training Operations Center Support

- Squadron Operations Support Specialist

- Lead Scheduler/Scheduler

- Site Lead/Manager

- Office Administrator (Holloman)

1.2.4.1. Certified System Administrator (CSA) (Creech AFB/Holloman AFB). The primary CSA duties include:

(1) Provide client and system support to contractor personnel located at Creech and Holloman AFB.

(2) Work with local CS and ESD in maintaining hardware and software applications and technical support. “Systems may include network or server infrastructure in addition to software/hardware applications management and services.

(3) Site liaison for LMS application.

(4) Coordinate with Learning Management System Integrators in supporting LMS applications.

(5) Focal point for help desk matters concerning LMS configurations, training, and troubleshooting problems.

1.2.4.2. LMS / GTIMS Specialist (Holloman AFB) This position has the following responsibilities:

(1) Maintain the MQ-9 LMS to maintain accurate and timely training documentation and grade sheet administration

(2) System administrator duties for GTIMS and LMS, assigning Wing level permissions for GTIMS

(3) Ensure GTIMS operates effectively and efficiently.

(4) Training database manager, working with GTIMS help desk on rule-based syllabus requirements and pre-requisites, assist squadron GTIMS Associates with set-up and configuration of programmed flight training (PFT) classes with student names and applicable data, ensure accuracy and storage of all course grade sheets.

(5) Provide GTIMS and LMS user-level assistance and training to instructors, assist GTIMS help desk with install of GTIMS and LMS upgrades, assist with troubleshoot and repair of GTIMS and LMS system, backup of GTIMS and LMS database, repair of GTIMS and LMS student or syllabi database when corrupt, load, and maintain LMS courseware.

1.2.4.3. Registrar (All Locations). The contractor shall maintain a complete and accurate accountability of all student pipeline entry, reassignment, or classification for aircrew student qualification training. The Registrar shall be required to coordinate with HQ AFPC, HQ 19 AF, HQ ACC, HQ NGB, and any other agencies as required. The Registrar shall be the focal point for all student inquiries prior to arrival, during training, and after the students move to other squadrons. Duties include but are not limited to the following:

(1) Maintain daily updates of the PFT class status.

(2) Work and flow the FTU course schedules, course additions/overages, and course administration and provide to FTU leadership prior to class start dates as necessary.

(3) Complete AF Form 475 and route training reports IAW DAFI 36-2406.

(4) Update student contact information for FTU recall roster and emergency data form.

(5) Manage and ensure all students complete the squadron in/out-processing checklists.

(6) Coordinate with CWD and training offices to ensure complete and current courseware materials are available.

(7) (Holloman-only) Serve as Base Survey Administrator for the Aircrew Graduate Evaluation Program.

(8) (Creech-only) Schedule all student prerequisite and post-training ground training events such as Joint Firepower Course and mobility courses, as required.

(9) (Hancock-only) Ensure students are properly enrolled in an eligible course, verify prerequisite requirement are met, and coordinate any unaccomplished training with gaining units scheduled graduation.

(10) (Hancock-only) Input/maintain student names/information in LMS/GTIMS/Patriot Excalibur (PEX) as applicable.

(11) (Hancock-only) Coordinate student in-processing/out-processing paperwork and computer accounts.

(12) (Hancock-only) Distribute Student publications/courseware/equipment upon student in-processing and collect required return items at out-processing.

1.2.4.4. Joint Interface Control Officer (JICO) (Creech AFB). The primary duty is to provide systems expertise and support to the 432 WG Weapons shop Multi-TADIL Network Operations to include: planning, execution, management, and instruction of the Joint Multi-Tactical Data Link Network supporting operational and tactical training. The JICO requires access to Communications Security (COMSEC) related material, software, and hardware to conduct mission requirements.

1.2.4.5. MQ-9 Simulator Console Operators (SCO). (Creech AFB, March ARB, and Hancock Field ANGB) The primary duties of the console operator are as follows:

(1) Provide real-time MQ-9 Simulator (including Desktop Trainer [DTT], if applicable) mission support to on-going simulator missions, including Emergency Procedures, Launch and Recovery, CT, regular syllabus missions, and VIP and/or guest demonstrations.

(2) Responsible for loading the appropriately scheduled missions ahead of the arrival of the instructor and student crew scheduled for the simulator or DTT, as applicable.

(3) Maintain an immediate presence during the conduct of the mission in order to provide real-time tactical adjustments as directed by the instructor or CT crew.

(4) Provide troubleshooting assistance for maintenance or programming issues that may occur with the simulator or

DTT.

(5) Maintain the time-use log for the MQ-9 Simulator and maintain a daily log of simulator discrepancies for coordination with MQ-9 Simulator manufacturer’s representatives on site.

(6) When MQ-9 Simulators are not fully in use, SCOs will work with Weapons (DOW), Training (DOT), and Current Ops to refine training event dance cards, Zeus (or follow-on tactical situation display [TACSIT]) profiles, and program MQ-9 Simulator training event profiles via the MQ-9 Simulator and Modern Air Combat Environment (MACE).

(7) Coordinate with instructor aircrew prior to scheduled MQ-9 Simulator or DTT training events in order to identify any required voice or mIRC injects for the scenario. As relayed by the Instructor, the SCO may then be required to provide white cell support as one or more of the other players listed in the dance card during the execution of the training event.

These roles may include outside agencies, other aircraft, enemy forces, ground forces, or others as deemed necessary by the script or Instructor.

(8) Support mission debrief by providing event feedback to instructors, students, and other crew members as required.

(9) Make real-time adjustments to the tactical scenario based on crew…