ATTACHMENT 1 - DM-FD Real Property PWS (Final) with line numbers 2-27-23 (4-19-23).pdf

ATTACHMENT 1 1

PERFORMANCE WORK STATEMENT (PWS) 2

REAL PROPERTY ADVISORY AND ASSISTANCE SERVICES 4

DLA INSTALLATION MANAGEMENT FOR DISTRIBUTION, NEW 5

CUMBERLAND, PA 6

1. INTRODUCTION 8

A. Background. The Defense Logistics Agency (DLA) is a United States (U.S.) Department of 10 Defense (DoD) agency that provides worldwide logistics support for the missions of the Military 11 Departments and the Unified Combatant Commands under conditions of peace and war. The 12 primary mission of DLA Distribution is to provide supplies and services to the United States 13 military forces worldwide. 14

B. DLA Installation Management has a requirement to provide Real Property and Assistance 15 Services support for DLA Distribution; and seeks to establish a Firm Fixed Price contract for 16 project support which is related to the mission, to include the mission changes, reporting 17 requirements, project requirements, stakeholder requests/input/changes, code updates, etc. 18 Accordingly, the workload required in this Performance Work Statement (PWS) is fluid and highly 19 dependent on the current state of the mission as it adjusts to conforming with the ongoing 20 Department of Defense financial audit, impacting reporting requirements and validation with each 21 Military Department. 22

SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS 24

1.1 SCOPE OF WORK 25

A. The Contractor shall provide all labor, tools, materials, and supervision necessary to perform 27 real property records’ research and documentation for Sustainment, Restoration, and Modernization 28 (SRM) using Government owned equipment located at DLA Distribution Susquehanna in New 29 Cumberland, Pennsylvania. The equipment workstations are currently located in Building 430. All 30 work shall be in accordance with the terms and conditions specified herein. All references in 31 this PWS to “Contractor personnel” include both Contractor employees and subcontractors. 32 B. This is a non-personal services contract to provide completeness and valuation of Evidential 34 Matter (EM) research and collection from all available resources identified in Attachment 2 35 Systems Access which includes internal & external websites, Military Services databases, and hard-36 copy files. Services include creating the necessary EM files ready for upload into EBS (Enterprise 37 Business System) involving Real Property records, research and documentation for Sustainment, 38 Restoration, and Modernization (SRM) projects conducted by DLA Distribution DM-FD, as well as 39 any additional information requested from EBS, concerning Real Property Assets. Manage records 40 in accordance with DLA records schedule approved naming conventions to expedite document 41 uploads and organization. Document and organize program files, such as filing minutes according 42 to established filing plans on the Government owned equipment. 43

WILLIAM

DM-FD

WILLIAM

Redundant

C. The Government will not exercise any supervision or control over the contract service providers 2 performing the services herein. Such contract service providers shall be accountable solely to the 3 Contractor who, in turn is responsible to the Government. The Government and the Contractor 4 understand that the services to be provided under this contract by the Contractor are non-personal 5 services and that no employer-employee relationship exists between the Government and the 6 Contractor. The Government may provide technical direction which will assist the Contractor in 7 accomplishing the PWS; however, the Government will not control the methods used by the 8 Contractor to perform the service requirements set forth in the PWS. 9

1.2 GENERAL OPERATING CONDITIONS 11

1.2.1 PERIOD OF PERFORMANCE 13

The period of performance for this Contract shall be for a (1) one-year base period with (4) four 15 one-year options. 16

1.2.2 PLACE OF PERFORMANCE 18

DLA Installation Support Susquehanna, Pennsylvania (DES-SP) which is located in New 20 Cumberland, PA. 21

1.2.3 INTERACTIONS WITH OTHER GOVERNMENT ORGANIZATIONS 23

A. The Contractor’s primary interaction with the Government shall be through the Contracting 25 Officer (KO) and the Contracting Officer Representative (COR). The COR will perform the 26 following: 27

1. Perform quality assurance evaluations of the Contractor’s performance. 29

2. Provide the primary interface between the Contractor and the host installation and DLA 30

Headquarters. 31

3. Perform other inherently governmental functions or other functions not part of this support 32 services. 33

1.2.4 FEDERAL HOLIDAYS 35

A. Federal holidays generally observed by the Government include: 37

Observed Federal Holidays New Year’s Day Martin Luther King Day Presidents Day Memorial Day Juneteenth Independence Day

Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

B. In the event an Executive Order issued by the President of the United States declares Agencies 2 of the Federal Government closed for a regularly scheduled workday, the KO or COR will 3 determine and advise the Contractor on whether services are required for that day. 4

1.2.5 REGULAR DUTY HOURS AND ACCESS TO THE INSTALLATION 6

A. The Contractor shall perform services required under this PWS during the operating hours of 8 the Government activity. The core hours for Contractor personnel are from 0700 to 1530 Monday 9 through Friday, Eastern Standard Time (local time), except Federal holidays. The COR will provide 10 the Contractor a 48-hour notice for any hours other than the core hours. 11 B. Due to changing traffic requirements brought on by construction, changing missions, and 13 security concerns within the installation, access to the installation is subject to change, sometimes 14 with little or no warning. Inbound and outbound traffic restrictions may exist. 15

1.3 PHASE IN PERIOD 17

A. A thirty (30) day phase-in period shall be established to allow time to gain system access to all 19 networks necessary to compile and validate Real Property information at CONUS 20 and OCONUS DLA Distribution locations. 21

1.4 AUTHORIZED GOVERNMENT PERSONNEL – GOVERNMENT POINT(S) OF 23

CONTACT 24

A. The following DLA employee shall serve as the COR and is authorized to schedule 26 meetings and special projects as the needs are identified. 27

1. William Donmoyer, Realty Specialist, DLA Installation Management 28 for Distribution; william.donmoyer@dla.mil 29

B. Changes to the authorized personnel list will be provided to the Contractor via a modification 31 issued by the KO. 32

1.5 CONTRACTOR PERSONNEL 34

A. Contractor personnel shall wear required Government furnished badge and be easily recognized. 36 This may be by Contractor personnel wearing distinctive clothing bearing the name of the company 37 and/or by wearing appropriate badges which contain the company name and employee’s name. 38 During performance of the service requirements set forth in this PWS, all Contractor personnel 39 shall introduce themselves or shall ensure they are introduced as Contractor employees. Contractor 40 personnel shall also appropriately identify themselves as contractor employees in telephone 41 conversations and in formal and informal written correspondence. 42 mailto:william.donmoyer@dla.mil

B. The Contractor shall not employ any person who is an employee of the United States 1 Government if the employment of that person would create a conflict of interest. The Contractor 2 shall not employ any person who is an employee of the Department of Defense, either military or 3 civilian, if such employment would be contrary to the policies contained in Defense Logistics 4 Agency Regulations (DLAR) 5500.1, STANDARDS OF CONDUCT. 5

1.5 PERSONNEL QUALIFICATIONS AND CERTIFICATIONS 7

A. Contractor personnel should be fully qualified to perform any tasks related to successful 9 performance on this requirement, and completely understand the requirements of this PWS. 10 B. The Contractor shall be responsible for obtaining all necessary licenses and for complying with 12 all applicable Federal, State, and local laws. The Contractor shall maintain updated copies of any 13 applicable licenses and certifications for all Contractor personnel, and make available to the 14 Government upon request. 15 C. Minimum Qualifications: Must possess a minimum of 5 years of experience providing DoD 17 Warehouse Real Property support, proficiency with Systems, Applications and Products (SAP) 18 Enterprise Resource Planning. 19

1.6 SECURITY 21

A. The Contractor or authorized representative shall submit to the COR a roster identifying all 23 Contractor personnel who will be performing under this contract. The roster shall contain the 24 following information about each individual. An updated roster and individual information shall be 25 provided to the COR when any Contractor personnel changes occur. 26

1. Name (last, first, middle initial), aliases 28

2. Status (type of employment) 29

3. Name of Company 30

4. Office phone number 31

5. Home address 32

6. Date of Birth 33

7. Length of anticipated employment 34

8. Citizenship 35

The roster shall be furnished to the COR within five calendar days after the date of contract 37 award. When any Contractor personnel changes occur, the Contractor shall provide an updated 38 roster and individual information to the COR immediately. The prompt submission of this 39 information will keep to a minimum any delay and inconvenience to the Contractor and Contractor 40 personnel in performance of the contract. 41 B. The Contractor and employees shall comply with all security requirements imposed by the 43 installation commander at all times while on the installation. The contractor and employees will be 44 issued a visitor’s pass at the Installation’s Pass & ID Office and be escorted by a COR to the area 45 where support services will be performed. Contractor personnel involved in civil crimes and/or 46 other incidents of misconduct may be restricted from entry to the installation. The Contractor is 47 responsible for insuring all visitor badges are returned the same day of employee termination or 1 contract completion. 2 C. In addition to the above, the Contractor and any employee shall provide the make, model, 4 vehicle identification number (VIN), license plate, valid driver’s license, vehicle registration, 5 current state vehicle inspection receipt, and insurance policy number to obtain either a temporary 6 permit or DoD decal for access to the installation. The installation’s Pass & ID office is extremely 7 busy and not having all of these documents will cause a lengthy delay. 8 The prompt submission of this information will keep to a minimum any delay and inconvenience to 9 the Contractor and employees in performance of the contract. The information will be provided 10 through the completion of DLA Form 1818, Visit Notification. Completed forms shall be forwarded 11 to the installation’s Pass & ID office. 12 D. Contractor employees must bring personal identification, including a valid state issued driver’s 14 license, and all completed forms to the installation’s Security Officer for badge photograph and 15 identification when notified by the COR. 16 E. The Contractor or any representative of the Contractor entering DoD locations to perform 18 contract requirements shall abide by all security regulations and may be subject to security checks. 19 This includes performing Random Antiterrorist Measures (RAMS) as directed by the DDSP 20 Security Officer. Contractor personnel and property shall be subject to search and seizure upon 21 entering, while on, and upon leaving the DoD locations pursuant to installation regulations. 22 F. The Contractor shall maintain an access log of all employees. 24

1.7.1 AUTHORIZED VISITOR CONTROL 26

A. Authorized visitors on official business related to the contract shall obtain approval from the KO 28 or COR for entrance to DDSP. The Contractor shall submit data necessary for the KO or COR to 29 complete a DLA Form 1818, “Visitor Request Form” at least one (1) week in advance for all 30 planned off-base visitors and at least 24 hours in advance for all unscheduled visitors. 31 B. The Contractor shall not allow visits from foreign nationals to the host installation without 33 written approval from the KO or COR. A foreign national is defined as a person who is not a citizen 34 or national of the United States. If approval is obtained, the Contractor shall follow the instructions 35 for coordinating the visit IAW DLAI 4303, Foreign Visits and Disclosure Program. 36 C. The Contractor shall develop specific procedures for identification (ID) and control of all 38 visitors to warehousing and administrative areas and submit to the KO or designee for acceptance. 39 The Contractor’s procedures shall include the following: 40

1. Positive methods of establishing the authority for admission of visitors, as well as any 41 limitations concerning access. 42

1. Positive identification of all visitors by means of personal recognition, visitor security 43 badge, visitor permit, or other identifying credentials. The Contractor shall contact the 44 employee, supervisor, or officer in charge to ascertain the validity of the visit. 45

2. Using the DLA Form 584, Visitor Register, or Contractor equivalent form to provide a 46 record of the identity of the visitor, the time and the duration of the visit, and other pertinent 47 control data. The Contractor may use an automated system instead of the DLA Form 584 48 provided the system records, at a minimum, provide the same data included on the DLA 1 Form 584. The Contractor shall establish procedures for recovering any visitor security 2 badges, visitor permits, or other identifying credentials at the completion of the visit. 3

D. The Contractor shall maintain a visitor log of all authorized visitors. 5

1.7.2 PHYSICAL SECURITY 7

The Contractor shall ensure the physical security of all Government property IAW DoD and DLA 9 regulatory guidance to assure that any accountable inventory or information in this contract is 10 secured and protected against theft, sabotage or other acts constituting illegal destruction. The 11 Government will not be responsible in any way for damage to the Contractor’s supplies, materials, 12 equipment, and property or to Contractor employees’ personal belongings that are damaged or 13 destroyed by fire, theft, accident, or other disaster. 14

1.7.3 PARKING AND TRAFFIC CONTROL 16

The Contractor and its employees shall abide by host installation parking regulations. All vehicles 18 shall be parked in designated parking areas only. The Contractor and its employees shall conform to 19 Federal, State and host installation driving regulations. 20

1.7.4 CONDUCT OF A SUSPICIOUS NATURE 22

A. Contractor personnel who have been contacted under suspicious circumstances shall report that 24 contact immediately, either verbally or in writing, to their supervisor who shall report it within two 25

(2) hours to the COR for action. Key contacts for reporting purposes are defined as: 26

1. Contact with an individual (regardless of nationality) that suggests to the Contractor 27 employee that an intelligence gathering or terrorist organization may have targeted 28 him or her for possible intelligence exploitation. 29

1. A request by anyone (regardless of nationality) for illegal or unauthorized access to 30 classified or unclassified sensitive information. 31

2. Contact with a known or suspected intelligence officer from any country. 32

3. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for 33 personal or official reasons. Certain Contractor personnel in positions designated as 34 “sensitive” by the Government may also be required to inform their chain of 35 command in advance of the nature and reason for contacting a foreign diplomatic 36 establishment or travel to countries on the State Department list whose interests may 37 be adverse to the United States. 38

B. Additionally, Contractor personnel who have information about activities pertaining to 40 espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, 41 treason, unauthorized release of classified or unclassified controlled information, or unauthorized 42 intrusions into automated information systems shall report that information immediately to the COR 43 for action. 44 C. Contractor personnel shall report any suspected, alleged, or actual criminal incidents IAW DLAI 46 5105, Reporting of Criminal Incidents to the KO or COR. 47

1.7.5 POTENTIAL OPERATIONAL CONSTRAINTS 1

Force Protection Conditions (FPCONs) may affect access to the Defense Distribution Susquehanna, 3 Pennsylvania Installation. The FPCON is established by the Host Installation or higher National 4 Command Authorities, and the Installation Commander is responsible for implementing the proper 5 response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance 6 gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any 7 restrictions imposed as a result of a FPCON. Measures implemented under the various levels of 8 terrorist threat may impact the Contractor’s normal operational approach to sign language 9 interpretation services. The Contractor shall ensure that sign language interpretation services are 10 sustained during heightened security measures. 11

1.7.6 INFORMATION SECURITY (INFOSEC) 13

A. Contractor personnel shall not allow access or disclosure of classified information or information 15 regarding the operations of DLA to any government agency, non-government agency, or individual 16 unless specifically authorized by the KO or COR. The Contractor shall provide documents and files 17 requested by such parties to the KO or COR within one (1) hour of receipt of the authorized 18 request. All files are the property of the Government and the Contractor shall turn all files over to 19 the KO or COR at the completion or termination of this contract. 20 B. Contractor personnel may be required to access data and information that is proprietary to a 22 government agency or contractor or that is of such nature that its dissemination and use other than 23 as specified in this contract would be averse to the interests of the Government or others. The 24 Contractor and its personnel shall not divulge or release data or information developed or obtained 25 under performance of this contract except to government personnel who are authorized to receive 26 the information or upon written approval of the KO or COR. The Contractor shall not use, disclose, 27 or reproduce proprietary data that bears a restrictive legend other than as specified in this contract. 28 C. Disclosure of information regarding operations and services of DLA to persons not entitled to 30 receive it, or failure to safeguard any classified information that may come into the Contractor’s 31 control in connection with work under this contract, may subject the Contractor, its agent, or its 32 employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, 33 Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense 34 Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its 35 employees shall disclose or cause to be disseminated any information concerning the operations of 36 the activity which could result in, or increase the likelihood of, the possibility of a breach of DLA’s 37 security or interrupt the continuity of DLA’s operation. 38

1.8 DOCUMENTATION AND RECORDS 40

All documentation, records, and schedules produced by the Contractor in performance of this 42 contract are the property of the Government and shall remain so upon termination or completion of 43 the contract. The Contractor shall keep these items current. Documentation, records, and schedules 44 shall be turned over to the Government upon termination or completion of the contract. All 45 documentation, records, and schedules are subject to the Freedom of Information Act and Privacy 46 Act. 47

SECTION C-2 DEFINITIONS AND ACRONYMS 1

2.1 DOD DICTIONARY 3

The DoD Dictionary of definitions and terms is available on the Internet 5 at http://www.dtic.mil/doctrine/dod_dictionary 6

SECTION C-3 GOVERNMENT-FURNISHED SUPPORT SERVICES 8

3.1 GOVERNMENT-FURNISHED SUPPORT SERVICES 10

At no cost to the Contractor, the Government will furnish the services listed in this section to be 12 used exclusively during performance of the requirements under this contract. 13

3.1.1 MEDICAL 15

Emergency medical services will consist of assistance for illness or injury that occurs to any 17 Contractor personnel on the job. The Contractor may call the on-site emergency number for 18 emergency medical services. The Government will provide emergency medical treatment and 19 emergency patient transportation service for Contractor personnel. Telephone number for Base 20 Emergency Services is 911. Caller should notify operator of location on the DLA Susquehanna 21 installation. 22

3.1.2 POLICE AND FIRE PROTECTION 24

The Government will furnish police and fire protection. The Contractor shall comply 26 with DoDI 6055.6, DoD Fire and Emergency Services Program. The Contractor shall participate in 27 host installation police and fire programs, drills, and instructions. Contractor personnel shall follow 28 the current fire evacuation diagram that is posted in the work area. 29

3.1.3 UTILITIES 31

The Government will make available at no cost to the Contractor water and electricity for 33 Contractor connection at Government-provided workspaces. The work area available during 34 performance of this contract includes workspace close to equipment locations. The Contractor shall 35 instruct employees in utilities conservation practices. Lights shall be used only in areas where and 36 when work is actually being performed. Mechanical equipment controls for heating, ventilation, 37 and air conditioning systems shall not be adjusted by the Contractor or by Contractor personnel in 38 Government areas unless authorized. Water faucets or valves shall, be turned off after use. 39 Government telephones shall not be used for personal reasons nor for any toll/long distance calls 40 unless authorized by the COR. Telephone access will, be made available for the Contractor’s use 41 for local calls only. Long distance and toll calls require prior authorization by the COR, and will be 42 limited to credit cards only. Unauthorized calls by the Contractor, will be reported to the KO for 43 resolution. 44 http://www.dtic.mil/doctrine/dod_dictionary

3.1.4 WORKSPACE(S) 1

The Government will make available workspace(s) necessary for Contractor to be used in 3 performance of this contract. The Contractor shall be responsible for the orderliness and cleanliness 4 of all areas utilized in the performance of this contract. These areas will be neat and clean, free from 5 fire and safety hazards and unsanitary conditions. The Government will not be responsible for the 6 damage, loss or theft of Contractor property. 7

3.1.5 DAMAGES 9

The Contractor shall be liable for loss or damage to Government-furnished property. Compensation 11 shall be effected either by reduced amounts owed to the Contractor or by direct payment by the 12 Contractor. The specific method will be determined by the Government. In the case of damaged 13 property, the amount of compensation due the Government by the Contractor shall be the actual 14 cost of the repair, provided such amount does not exceed the economic repair value. In the case of 15 loss or damage beyond economic repair of equipment, the amount of the Contractor’s liability shall 16 be the depreciated replacement value of the item as determined by the Government. 17

SECTION C-4 GOVERNMENT-FURNISHED MATERIAL 19

4.1 GOVERNMENT-FURNISHED MATERIAL 21

1. The Government shall furnish all material required for performance under this contract The 23 government will provide Two (2) laptops and Four (4) monitors to be used by the contractor 24 in the performance of this contract. All equipment will be returned to the government at the 25 conclusion of the contract. 26

SECTION C-5 SPECIFIC TASKS 28

A. This support services contract provides Defense Logistics Agency (DLA) Distribution Services 30 with Enterprise Business System (EBS) Real Property and Project Management support 31 services. Specific support functions include data analysis and clean-up, configuration 32 management, guidance creation, training, and identifying and recommending processes to 33 ensure compliance with regulatory and policy standards. Applicable regulatory policy includes 34 Office of the Secretary of Defense (OSD) Financial Management Regulations (FMR), Financial 35 Improvement Audit Readiness (FIAR) Guidance, and Generally Accepted Accounting 36 Principles (GAAP). The services also include Real Property and Project Monitoring, Analysis, 37 and Assessment in support of the DLA Asset Management Planning mission. 38

B. Services include [supporting the updating of the EBS Real Property and Project database. In 40 addition, the contractor shall participate in the Real Property and Project Meetings, investigate 41 and assist in the update of Host-Tennant Agreements (HTA’s) and assist in the preparation of 42 draft updates of Inter-Service Support Agreements (ISSA’s). Provide EBS Real Property 43 analysis and research data discrepancies in order to maintain DLA Distribution Services EBS 44 data in current and accurate condition. Reconciliation of Real Property Inventory (RPI) data 45 shall be made with host Military Departments (MILDEPS) for all DLA Distribution Sites. The 46 contractor shall provide a monthly status update. assist in achieving audit readiness sufficient to 47 show that an effective combination of control activities and supporting documentation exist to 1 limit the risk of material misstatements and meet the 2 Financial Reporting Objectives (FRO’s) outlined in Financial Improvement and Audit 3 Readiness (FIAR). 4

C. Create and organize Real Property records (both electronic and hardcopy files) on a 6 recurring/ongoing basis to ensure that each data element identified as a critical component of 7 audit readiness is supported by documentation from the field. The contractor shall inventory 8 unsupported data elements and assist the Real Property Officer in obtaining verification of the 9 unsupported data from the host. The contractor shall prepare supporting documentation in 10 electronic format to be uploaded by DLA to the DLA SharePoint site. The contractor shall 11 create systemic procedures and organize electronic data into both an auditable system and a real 12 property system to maximize efficiencies across DLA. The contractor shall assist in the 13 development of the procedural process manual for use by DLA in implementing Non-Host Real 14 Estate and other Real Property policies and procedures. 15

D. Assist collecting ancillary documentation necessary or pertinent to an audit assertion or the real 17 property process. The contractor shall obtain photographic evidence of all facilities from host 18 with corresponding dates and annotations and/or develop a system to obtain such documentation 19 dated October 2012 or later. The contractor shall compile Real Property Cards where they exist 20 at the Military host installations. The contractor shall assist creating Management Assertion 21 Letters, Memoranda, and Source Documentation packages for those facilities where data is 22 incomplete or cannot be verified. The contractor shall work with the Real Property Officer 23 (RPO)/Real Property Accountability Officer (RPAO) at DLA and host sites to make every 24 effort to locate all source documentation and evidential matter. 25

E. Perform QC/QA checks on the EBS database and provide asset information. Help to develop 27 automated lists that will compare current data fields to prior data fields noting the 28 discrepancies. The contractor shall continually monitor the database system to reduce the risk 29 that improper coding is entered because the data available for entry is outdated (for example, the 30 RPAO has changed at a particular site). 31

F. Provide assistance in developing a five-year review plan to update field assets and the ancillary 33 documentation required to be audit ready on a continual basis and to achieve consistency among 34 organizations. 35

G. Conduct Existence, Completeness and Valuation Evidential Matter (EM) research and 38 collection from all available resources including internal & external sites, Military Services 39 databases, and hard-copy files. Includes creating the necessary EM files ready for upload into 40 EBS (Enterprise Business System) involving Real Property records, research and 41 documentation for Sustainment, Restoration, and Modernization (SRM) projects conducted by 42 DLA Distribution 43

H. I. DS-FD, as well as any additional information requested from EBS, concerning Real Property 45 Assets. Manage records in accordance with DLA records schedule approved naming 46 conventions to expedite document uploads and organization. 47

I. Document and organize in documenting and organizing program files, such as filing minutes 1 according to established filing plans. Support conferences and meetings. This support shall take 2 the form of meeting setup, facilitation, as well as deliverables (graphics, study materials, 3 invitations, record keeping, etc.). 4

J. Meetings/conferences may address a wide variety of topics, such as stakeholder involvement, 6 community relations and risk communication. Coordinate between DLA, services Real Property 7 personnel, and DLA Distribution Field Activity staff based on guidance from the DS-FDB Real 8 Property Officer (RPO). Facilitate site visit preparation to include asset research, site 9 coordination's, developing document packages with appropriate EM (photos, EBS real property 10 and financial data, services, map reviews). Support cyclic Real Property inventory document 11 preparation. Support Fair Market Value (FMV) and Receipt Date Verification (RDV) research 12 and calculations based on DLA HQ guidance. 13

6.0 ADMINISTRATIVE DOCUMENTATION AND REPORTING 15

6.1 Administration and Reporting 17

This Section includes but is not limited to all documentation, records, and schedules, as described in 19 this PWS which are the responsibility of the Contractor, are the property of the Government and 20 shall remain so upon termination or completion of the contract. The Contractor shall keep these 21 items current. All documentation, records, lists, and schedules shall be turned over to the 22 Government upon termination or completion of the contract except as otherwise directed. All 23 documentation, records, and schedules are subject to the Freedom of Information Act and Privacy 24 Act. 25

6.2 Mandatory Documentation and Reporting 27

1. The Contractor shall respond to all internal and external customer requests 29 courteously and respectfully within established timeframe of 3 days. Requests 30 include taskers, data calls, and information requests. 31

2. The Contractor shall complete database updates as requested within 3 business days 33 of receipt. Extensions granted in event of database downtime. 34

3. The Contractor shall store documents properly as prescribed by Records 36 Management and DLA Installation Management policy or as requested 37

6.3 Government Observation 38

Government personnel, other than the COR may from time to time, with Contractor/Government 40 coordination, observe or inspect Contractor operations. However, these personnel may not interfere 41 with Contractor performance. 42

6.4 Certification and Acceptance 44

The Government COR is designated as the point of final inspection and acceptance by the 46 Government of all items and services required by the contract. 47

7.0 QUALITY ASSURANCE 1

7.1 The COR is responsible for performing Government quality assurance functions for all services 3 provided under this contract. Contractor performance is subject to review by the COR and 4 Contracting Officer. Upon contract award, the identity of the COR, his duties and authority will be 5 promptly furnished to the Contractor. 6

7.2 The Contractor Personnel may be required to meet at least once with the COR during the first 8 month of the contract and thereafter as often as necessary as determined by the COR. The 9 Government will be responsible for preparation of written meeting minutes which shall be signed 10 by the contractor personnel and the COR, with a copy provided to the Contracting Officer. Should 11 the Contractor not concur with the minutes, the Contractor shall so state any areas of non-12 concurrence in writing to the Government designee within five (5) calendar days of receipt of 13 signed minutes. 14

7.3 The COR will advise the contractor personnel in person when discrepancies occur, and will 16 request corrective action. The Government designee will make annotation of the discrepancy; the 17 date and time the deficiency was noted, and will request the contractor personnel (or authorized 18 representative) initial the entry. 19

8.0 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) 21

A. The Quality Assurance Surveillance Plan (QASP) is a government developed document used to 23 evaluate Contractor actions while implementing the PWS. The QASP is designed to provide an 24 effective surveillance method for monitoring and evaluating the Contractor’s performance for 25 each of the performance objectives, to ensure that the Contractor performs in accordance 26 with the performance metrics set forth herein, and to ensure that the Government receives the 27 acceptable performance levels of service. 28

B. The COR performs surveillance activities under direction of the DLA Distribution KO. The 30

QASP will also afford the KO and the COR a productive mechanism to preclude major 31 deficiencies in Contractor performance, provide input for the annual Contractor performance 32 evaluations, make the determination of exercising contract options, and ensure the Government 33 only pays for acceptable level of services received. The Contractor, and not the Government, is 34 responsible for management and quality control actions to meet the contract. The role of the 35 Government is to carry out quality assurance surveillance actions to ensure contract standards 36 are achieved. This QASP may be revised periodically as determined by the COR and KO. The 37 Contractor shall be provided a 30-day notice of revision. When the Contractor performance fails 38 to achieve the acceptable performance level and is clearly the fault of the Contractor, the COR 39 shall prepare a Contract Deficiency Report (CDR) and forward it to the KO to issue to the 40 Contractor. In response to the CDR, the Contractor shall explain within seven business days, in 41 writing, why performance was unacceptable, how performance will be returned to acceptable 42 levels and how recurrence of the problem will be prevented in the future. The KO will evaluate 43 the Contractor’s explanation and determine the appropriate actions. 44

(1) COR QASP Checklist 46

Mandatory Reports Due no later Than Date Received Distribution Rental Space Report

The 15th of the Quarter

END OF PERFORMANCE WORK STATEMENT