Attachment 1 Commerical Laundry Services SOW.pdf

DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

STATEMENT/SCOPE OF WORK

This is a performance-based service contract intended to provide commercial laundry services for the Pacific Southwest Region Operations Southern California, Southern California Incident Support Cache (LSK). The contractor is responsible for all equipment, materials, supplies, transportation, and personnel necessary to meet or exceed the agreement specifications.

The contract period will commence from the date of the award for a base period of up to four option years totaling five years. Services will be performed to provide “clean laundry” per:

1. Individual article washing instruction.

2. Specifications contained herein.

The Pacific Southwest Region Operations Southern California, Southern California Incident Support Cache (LSK) is the primary cache for providing logistical support to all Federal and cooperating agencies within Southern California. Primary mobilization periods for the Southern California Incident Support Cache (LSK) region occur from March through December. Additionally, LSK has a national role in supporting all national disasters (i.e., wildland fire suppression activities, floods, and hurricane support).

The volume of work may vary widely from month to month and year to year because of unknown and unpredictable fire conditions, weather, and national disasters throughout the United States.

LOCATION AND DESCRIPTION

All laundry will be picked up and delivered at Contractor’s expense - (FOB) destination) at the Pacific Southwest Region Operations Southern California, Southern California Incident Support Cache (LSK) at 1310 South Cucamonga Avenue, Ontario CA 91761.

Articles to be laundered include the following:

a. Sleeping Bag, (cool/warm weather): NFES #0128, designed for spring, summer, fall and winter use. Nylon shell with over 3 pounds of hollow-fiber polyester insulation. Features semi-mummy style off-set quilting, full-length zipper, and hood with drawstring closure. (See Refurbishing Procedures)

b. Shirts (NOMEX): Fire-resistant (Nomex) polyamide, high-temperature resistant material. (See Refurbishing Procedures and Nomex Aramid fiber laundering guide)

c. Jeans (NOMEX): Fire-resistant (Nomex) polyamide, high-temperature-resistant material. (See Refurbishing Procedures and Nomex Aramid fiber laundering guide)

d. Blanket – Bed, Wool, 66" x 84" NFES #000441, Cleaning Wool blankets must be DRY CLEANED ONLY.

AUTHORIZED PERSONNEL TO PLACE ORDER

Only those individuals designated by South Zone Area Incident Support Cache (LSK) and confirmed in writing by the Contracting Officer are authorized to place orders.

ORDERING PROCEDURE - PRIORITY OF LAUNDRY PROCESSED

Ordering Procedure: Orders for laundry service will initially be given verbally and promptly confirmed in writing. All orders will be issued via telephone followed by an emailed written request.

Priority of Laundry Processed: The Government reserves the right to require the

Contractor to process laundry in a priority listing without any additional compensation to the Contractor. This scheduling action may be required to fulfill the urgent or emergency requirements of the LSK.

GOVERNMENT-FURNISHED PROPERTY

The Government shall make available to the contractor the following listed materials, supplies, property, or service (from now on referred to as “Government-furnished property”) at the places and times specified below. The Contractor shall be liable for all loss or damage of such delivered Government-furnished property until completion and final acceptance of work required under this contractor.

CONTRACTOR-FURNISHED PROPERTY SERVICES/OBLIGATIONS

(a) The Contractor shall furnish all fully qualified labor, supervision, equipment, supplies (twine or plastic wrap, transportation, and materials necessary to perform the work described in the individual article washing instructions and processing requirements found in D.7, and specifications herein.

(b) Contractor must, at its sole expense, maintain for their employees; Worker’s Compensation Insurance coverage, Unemployment Compensation, and all other taxes and insurances required by Federal, State, and local laws and regulations.

(c) Record Keeping - The Contractor will be fully accountable and must sign for all property items and laundry transferred to them for laundry processing. Additional requirements of the Contractor will include promptly maintaining and processing laundry orders.

(d) Quality Control – The Contractor shall maintain a Quality Inspection to ensure laundry is performed per established performance objective(s). The Contractor shall submit a quality assurance plan. As a minimum, the Contractor shall develop quality control procedures addressing the areas identified in , Quality Assurance Plan Requirements. The Contracting Officer will approve the quality inspection program before the Contractor performs any services.

PERFORMANCE WORK STATEMENT TASKS AND CRITICAL SUBTASKS

Laundry pickup - The Contractor shall pick up the articles to be laundered within 24 hours after the date of the verbal order issued by the Contracting Officer, the designated Contracting officer representative, or alternate. Pickup shall be made by the Contractor Monday through Friday between 8 a.m. and 3:30 p.m. During periods of 7-day mobilization at the LSK facility, additional pickup days of Saturday and Sunday may be required of the Contractor.

Laundering - All articles shall be laundered to meet individual article manufacture instructions, NWCG Standards for Fire Equipment Storage and Refurbishing, PMS 448 (available at PMS 448 Print Page | NWCG) as well as standard commercial laundry practices to assure that articles are clean and sanitized without damage. Shrinkage of items laundered will not exceed the minimum generally acceptable level maintained within the industry. All items returned to the Government by the Contractor must be clean, have no foul odor, and be thoroughly dry. If received in other than the described condition, articles shall be returned to the Contractor for cleaning and/or drying at the Contractor’s expense.

Packaging - All articles must be bundled according to NFES Number meeting the Standard Packaging Requirements (A)

(A) Standard Packaging Requirements:

1. Shirts shall be sorted by size, bundled in units of five (5). If items are damaged place in bundles of five (5), and mark “damaged.” Note, damaged unit bundles of five may be miscellaneous sizes.

2. Jeans shall be sorted by like waist size and inseam length, bundled in units of five (5).

If items are damaged, place in bundles of five (5), and mark “damaged.” Note, damaged unit bundles of five may be miscellaneous sizes.

3. Sleeping Bags shall be sorted by type and will be individually rolled, strapped, and packaged with five (5) bags per carton for cold weather sleeping bags, and ten (10) bags per carton for warm weather sleeping bags. The bags shall be returned in bin sorted by NFES number, NFES #1062, NFES #0022, NFES #0058, and NFES #0128.

4. Wool Blanket shall be folded and bundled in a pack of 15 each.

https://www.nwcg.gov/publications/pms448/PPE/print

5. The Contractor shall deliver clean laundry within 48-hours from the pickup date and time of the LSK facility. The COR, or designated alternate may approve an extension of the 48-hour processing time for individual lots based on inventory status and fire situation, but processing time shall not exceed 96 hours. Delivery shall be made by the Contractor Monday through Friday between 8 a.m. and 3:00 p.m.

During periods of 7-day mobilization of the Cache a delivery period will be established with the Contractor.

6. Each lot delivered by the Contractor will include the same items picked up by the

Contractor for that lot. For example, if the Government issues 100 sleeping bags, the Contractor shall return the same item quantity.

NOTE: THE CONTRACTOR IS CAUTIONED THAT PARTIAL LAUNDERED

LOTS WILL NOT BE ACCEPTED UNLESS PRIOR APPROVAL IS GRANTED

BY THE CONTRACTING OFFICER, CONTRACTING OFFICERS

REPRESENTATIVE OR ALTERNATE.

Documentation and Invoicing: All laundry will be counted and recorded by LSK personnel before pick-up by the Contractor of individual lots. The returned laundry shall include an itemized list with corresponding items and quantities. The Contractor has the option of presenting a consolidated invoice for the payment period. Any discrepancies in article count shall be reported to the COR before processing the lot.

BOTH THE GOVERNMENT AND CONTRACTOR WILL SIGN ITEMIZED

LIST AS TO THE QUANTITIES PICKED UP AND/OR DELIVERED.

Unserviceable Items and Items for Repair

(a) The lots (outbound) picked up by the Contractor should only contain serviceable items to be laundered. Since some pieces are missed in the initial inspection process, laundry items should be scrutinized by the Contractor using the following criteria that would deem the item unserviceable for laundering or packaging:

1. Items soiled by oil or other substances that would contaminate other articles if washed together.

2. Broken slide fasteners on sleeping bags and on general-purpose bags.

3. Broken zippers or jeans.

4. Nonfunctional buckles on Pack, Personnel Gear

5. Shirts or jeans with missing buttons shall be returned cleaned but separated and identified as “missing buttons.”

(a) Payment for handling of unserviceable items will be provided at the bid price as items entered in the Schedule of items.

(b) Will be bundled separately from other laundered articles labeled and returned as damaged.

(Please reference - NWCG Standards for Fire Equipment Storage and Refurbishing, PMS 448).

BIOBASED PRODUCTS

This procurement requires the use of biobased products to the extent that such products are reasonably available, meet agency or relevant industry performance standards, and are reasonably priced. Where available, these products should first be acquired from among qualified products that fall under the umbrella of items designated through the Federal Biobased Products Preferred Procurement Program (FB4P). Information is available at:

http://www.biopreferred.gov/.

CONTRACTOR QUALITY CONTROL SYSTEM

The Contractor shall identify the quality control system it will use to ensure that contract specifications will be achieved. At no time shall the Contractor rely upon Government inspections to provide notification of unsatisfactory performance. The Contractor shall produce written inspection records in a format and at times and places satisfactory to the Contracting Officer. Inspection records shall be made available upon request of the Contracting Officer and be maintained until the date of contract closure. The Contracting Officer may observe the Contractor's inspection at any time and shall otherwise have unlimited access to the inspection data.

QUALITY ASSURANCE PLAN REQUIREMENTS

TASK AND

CRITIAL

SUBTASKS

QUALITY

STANDARDS

ACCEPTABLE

QUALITY

LEVEL

MEANS OF

MEASUREMENT

Laundry Pick- Up

Within 24 hours of verbal or emailed order

All pick-ups meet or before 24 hours.

Lot has been picked-up on time

Laundering

Laundry is cleaned and sanitized in accordance with individual article instructions - Standard Commercial Practices and National Equipment Storage and Refurbishing Standards

All laundry is clean, no oil stains, or bad odors. Articles have not shrunk beyond limits.

Visual inspection of a random sample of articles within each lot.

Packaging

Laundry is correctly sorted by size, uniformly folded, boxed and labeled as directed by the COR

All boxes are properly filled and labeled

Inspection upon delivery.

http://www.biopreferred.gov/

Delivery

Within 48 hours during specified days and times with correct article counts

All pick-ups meet or before schedule or COR approved extension

Lot has been delivered on time.

Documentation and Invoicing

At times of pickup and delivery, the COR (or designated alternate) and the contractor’s representative shall sign confirming receipt of the items and their quantities.

All receipt forms are completed and submitted with delivery

Form received with each lot.

Unserviceable Item

Unserviceable items are properly identified and sorted/separated from serviceable items.

All unserviceable items are properly identified and sorted/separated.

Random sample inspection

The contractor will be allowed one rework for items not meeting the acceptable quality level. Failure to meet an acceptable quality level after one rework will result in no payment for those items.

5– PAYMENTS

(a) Payments for services rendered shall be made by electronic funds transfer. Invoices for payment shall be submitted by the contractor through the government’s invoice processing platform (WWW.IPP.GOV). The contractor shall submit an itemized breakdown of the types and quantities of laundry items for which they are invoicing through the WWW.IPP.GOV platform. The contractor shall submit an itemized breakdown in IPP with an invoice.

5.1-- RATES OF PAYMENTS

Payment will be at rates specified in the Schedule of Items or the yearly adjusted rates as agreed upon between the Government and the Contractor.

http://www.ipp.gov/ http://www.ipp.gov/