Attachment 1 Boiler Maintenance PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

BOILER MAINTENANCE

29 Apr 2021

1.0 DESCRIPTION OF SERVICES: The contractor shall provide all management, personnel, vehicles, equipment, supplies, tools, materials supervision, and other items and non-personal services necessary to perform boiler operation and maintenance as defined in this Performance Work Statement (PWS). This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasks under the contract. The contractor shall be responsible for implementing and maintaining a management control system to plan, organize, direct, and control all activities under this contract.

1.1 SCOPE: The Contractor shall provide all management, tools, supplies, equipment, and labor necessary to perform all work in accordance with these specifications. Work will consist of Preventive Maintenance (PM), Corrective Maintenance (CM), and inspections of 91 existing boilers/water heaters located in 68 facilities across base, as listed in the table below. The contractor will be required to assume maintenance of any new boilers installed during the duration of their contract, not to exceed a total of 110 boilers. Contractors will also be required to remove and dispose of existing boilers as well as install new boilers, up to 12 per year, not to exceed 1 every 30 days.

Boilers will be purchased by the government and installed by the contractor.

1.2 Period of Performance: The period of performance shall be for one (1) Base year and four (4) one

(1) year options.

Base Year Option 1 Option 2 Option 3 Option 4

1 Oct 21 – 30 Sep 22 1 Oct 22 – 30 Sep 23 1 Oct 23 – 30 Sep 24 1 Oct 24 – 30 Sep 25 1 Oct 25 – 30 Sep 26

1.3 BID INSTRUCTIONS:

Bids shall consist of a yearly lump sum for the expected Preventative Maintenance, Corrective Maintenance, and inspection for 2 groups of boilers, to be dispersed in monthly payments. The contractor shall also include pricing options for 4 option years after the initial year is over. Please account for cost adjustments for option years

(economic price adjustment) if desired.

The main group of boilers will consist of all boilers listed in the inventory except for the boilers at buildings 173, 175, and 185. The second group of boilers will only consist of the six (6) boilers located at Lodging (buildings 173, 175, and 185). The maintenance for these two groups of boilers will be paid separately.

Bids shall contain additional line items for the lump sum costs to add additional boilers to the contract. One cost to add boilers ranging from 250 MHB to 500 MBH. One cost to add boilers ranging from 501 MBH to 1000 MBH.

One cost to add boilers greater than 1000 MBHs.

Bids shall contain a line item for the lump sum cost to remove and dispose of an existing boiler, ranging from 250

MBH to 3000 MBH

Bids shall contain a line item for the lump sum cost to install a new boiler, ranging from 250 MBH to 3000 MBH.

Bid Items:

1.4 INVENTORY:

Bldg # Make Model Size (MBH) Fuel Source Type

121 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

122 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

122 Thermal Solutions EVA0250WN1-UAFM 250 Gas Hydronic

123 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

123 Thermal Solutions EVA0250WN1-UAFM 250 Gas Hydronic

128 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

130 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

131 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

135 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

145 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

140 P-K Sonic SC-1500 1500 Gas Hydronic

155 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

155 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

156 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

166 Thermal Solutions EVA1000BN1-UAAM 1000 Gas Hydronic

173 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

173 Thermal Solutions EVA0750WN1-UAFM 750 Gas Hydronic

174 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

175 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

175 Thermal Solutions EVA0750WN1-UAFM 750 Gas Hydronic

185 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

185 Thermal Solutions EVA0250WN1-UAFM 250 Gas Hydronic

188 Velocity Boiler Works RPTR399HB 400 Gas Hydronic

210 Thermal Solutions EVA1500WN1-UAFU 1500 Gas Hydronic

211 Thermal Solutions EVA1500WN1-UAFU 1500 Gas Hydronic

213 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

213 Thermal Solutions EVA0750WN1-UAFM 750 Gas Hydronic

220 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

Base Year Option Year 1 Option Year 2 Option Year 3 Option Year 4 5 Year Total

Annual Maintenance - Base - 85 Boilers

Annual Maintenance - Lodging - 6 Boilers

Add 120 to 500 MBH Boiler to contract

Add 501 to 1000 MBH Boiler to contract

Add >1000 MBH Boiler to contract

Remove Boiler - Any Size

Install Boiler - Any Size

248 Thermal Solutions EVA2500BN1-UCBM 2500 Gas Hydronic

248 Thermal Solutions EVA2500BN1-UCBM 2500 Gas Hydronic

284 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

290 HARSCO industrial SC-750 750 Gas Hydronic

290 HARSCO industrial SC-750 750 Gas Hydronic

291 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

292 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

294 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

420 Crown Boiler AWR280ENST2PSU 250 Gas Hydronic

425 Thermal Solutions EVA3000BN1-UEBM 3000 Gas Hydronic

426 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

430 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

437 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

437 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

442 PK-Sonic SC-3000 3000 Gas Hydronic

442 Thermal Solutions EVA3000BN1-UEBM 3000 Gas Hydronic

455 Thermal Solutions EVA2000BN1-UEBM 2000 Gas Hydronic

455 Thermal Solutions EVA2000BN1-UEBM 2000 Gas Hydronic

455 Thermal Solutions EVA2000BN1-UEBM 2000 Gas Hydronic

460 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

470 Thermal Solutions EVA0750WN1-UAFM 750 Gas Hydronic

475 Thermal Solutions EVA3000BN1-UEBM 3000 Gas Hydronic

475 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

476 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

505 Thermal Solutions EVA2000BN1-UABM 2000 Gas Hydronic

521 Thermal Solutions EVA2000BN1-UABM 2000 Gas Hydronic

521 Thermal Solutions EVA2000BN1-UABM 2000 Gas Hydronic

523 PK-Sonic SC-3000 3000 Gas Hydronic

523 PK-Sonic SC-3000 3000 Gas Hydronic

537 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

537 Thermal Solutions EVA3000BN1-UEBM 3000 Gas Hydronic

546 Lockinvar FBN2001 2000 Gas Hydronic

583 Thermal Solutions EVA2500BN1-UEBM 2500 Gas Hydronic

689 Thermal Solutions EVA0250BN1-UABM 250 Gas Hydronic

718 Thermal Solutions EVA0250BN1-UABM 250 Gas Hydronic

748 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

748 Thermal Solutions EVA1500BN1-UABM 1500 Gas Hydronic

758 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

758 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

761 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

763 Thermal Solutions EVA1000BN1-UAAM 1000 Gas Hydronic

766 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

767 Thermal Solutions EVA0250BN1-UABM 250 Gas Hydronic

767 Thermal Solutions EVA0250BN1-UABM 250 Gas Hydronic

768 Thermal Solutions EVA0750WN1-UAFM 750 Gas Hydronic

770 Thermal Solutions EVA0250BN1-UABM 250 Gas Hydronic

773 PK-Sonic N/A 500 Gas Hydronic

774 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

777 Thermal Solutions EVA0500BN1-UABM 500 Gas Hydronic

835 Thermal Solutions EVA0250BN1-UABM 250 Gas Hydronic

848 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

857 Thermal Solutions EVA3000BN1-UEBM 3000 Gas Hydronic

859 Thermal Solutions EVA1000BN1-UABM 1000 Gas Hydronic

863 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

864 Thermal Solutions EVCA1500BN1-UCB 1500 Gas Hydronic

864 Thermal Solutions EVCA1500BN1-UCB 1500 Gas Hydronic

864 Thermal Solutions EVCA1500BN1-UCB 1500 Gas Hydronic

867 Thermal Solutions EVA3000BN1-UCBM 3000 Gas Hydronic

867 Thermal Solutions EVA3000BN1-UCBM 3000 Gas Hydronic

869 Thermal Solutions EVA3000BN1-UEBM 3000 Gas Hydronic

879 Thermal Solutions EVA2000BN1-UABM 2000 Gas Hydronic

893 Thermal Solutions EVA0750BN1-UABM 750 Gas Hydronic

AERCO

INTERNATIONAL AS-650709 2000 Gas Hydronic

1.5 Inventory Validation: The contractor will be required to validate the existing inventory within 10 days of contract award. If an updated inventory is not provided by the contractor within that time frame, they will accept the inventory as is.

2.0 WORK INCLUDED:

2.1 Inspection and Acceptance Monitoring: All work will be subject to inspection by Government personnel as provided in FAR Clause(s) Inspection of Services/Construction.

2.2 Work Schedule: A proposed work schedule shall be approved by the contracting officer before work can begin. Work will be scheduled so that heating or air conditioning systems are available during normal heating and cooling seasons. The expected heating season is from October 1st to June 1st.

DOMESTIC WATER BOILER

2.3 Daily Cleanup: Contractor personnel shall at all times keep the premises, free from accumulations of waste materials, rubbish, or construction debris. At the completion of each workday, all cartons, waste materials, rubbish, debris, wrapping, etc., shall be removed from the work area.

2.4 Operating Manuals: The contractor will maintain one original copy of the manufacturer's owners/operations manuals, and one original copy of the manufacturer’s maintenance manual that includes illustrated parts breakdown, and a parts number listing for all system components shall be provided for such equipment or system before final acceptance by the Government. This is applicable to future boilers/water heaters that may be installed and included in this contract.

2.5 Warranties: The contractor shall maintain a record of all manufacturer warranties of any boilers added to the contract. Any existing warranties that are still valid will be transferred to the contractor upon award of the contract.

2.6 Preventative Maintenance: The Contractor shall provide monthly, quarterly, semi-annual, and annual scheduled maintenance for boilers/water heaters noted in this contract, and future boilers that may be added as part of this contract. For equipment that is maintained by the Contractor, there shall be a notice on or near each piece of equipment that directs Government and/or other contractor personnel not to perform maintenance work on the equipment, but to contact the Contracting Officer Representative (COR). It shall provide the name and phone number of the person to contact for maintenance. The information on these maintenance tags shall be current at all times.

2.7 Corrective Maintenance: While performing maintenance for the boiler/water heaters, the contractor shall make notes of any deficiencies and repairs that need to be made and will provide these notes to the COR. The contractor will be responsible for replacing any damaged parts of the boilers/water heaters but will not be responsible for purchasing parts. Repairs must be completed within 30 days of the contractor receiving the necessary parts.

2.7.1 Replacement Parts: All parts and materials shall be original equipment manufacturer parts or equal, recommended by the manufacturer. Only new standard parts shall be used in completed repairs. All replaced parts obtained by the contractor shall be invoiced at the contractor’s cost. If applicable, contractors will abide by any existing active warranties.

When a repair is necessary, the contractor shall notify the COR and CO of the necessary parts to be ordered and the estimated costs of the parts. Once approved, the contractor shall have 5 days to order the parts, and 30 days to complete repairs once parts are received. The contractor shall keep records of dates parts are ordered and dates parts are received.

2.7.2 Invoicing: The contractor shall invoice for Approved Corrective Maintenance, parts and materials once work is completed and accepted by the COR. Contractors shall use Wide Area Work Flow (WAWF) (https://wawf.eb.mil) to submit payment requests in electronic form. Defense Federal Acquisition Regulation Supplement (DFARS)

252.232-7003, Electronic Submission of Payment Requests, prescribes policies and procedures for submitting and processing payment requests in electronic form to comply with 10 U.S.C. 2227. Vendors are encouraged to access https://www.acquisition.gov/dfars, and read DFARS 252.232.7003 in full text. Each Corrective Maintenance, parts and materials invoice shall be submitted on company letterhead, and shall include:

a. Project number (sequentially numbered)

b. Date of proposal

c. Boiler number/location and original call number (if any)

d. Scope of repair work

e. Breakdown of materials and labor for repair

f. Indicate if boiler failed or was damaged

g. Estimate time to accomplish repair (include delivery of materials or parts)

h. Name, signature and telephone number of individual preparing the proposal

i. A copy of receipt reflecting price paid for part(s)

This information shall be submitted to the COR and CO for review/approval.

2.8 Additional Boilers: The government shall have the option to add additional boilers to the maintenance contract at a preset cost, up to a total of 110 boilers.

2.9 Boiler Installation: The Contractor shall provide a line item for the removal and disposal of old boilers and installation of new boilers as part of their bid. The contractor will provide this service when needed by the base at a preset cost. The contractor must be capable of removing and replacing up to 12 boilers per year, at a rate not to exceed 1 every 30 days. Contractor will be required to provide a cost to remove and dispose of existing boilers, and a cost to install new boilers. The contractor will not be responsible for acquiring/purchasing new boilers. New boilers will be of equal capacity and meet or exceed an 85% AFUE energy efficiency rating.

2.10 Special Instruction: When conducting work or inspections at buildings 166, 173, 175, and 185 the contractor will be required to sign in at the front desk of these facilities before entering their mechanical rooms.

2.11 Interruption of Utility Services: Neither the Contractor, nor any subcontractor shall shut off any utility service to any facility without prior coordination and approval of the COR. Request for an interruption of utility service shall be made not less than five days in advance of planned interruption. The Contractor will coordinate all scheduled utility outages with the COR in advance of scheduled outage. For those utility outages accomplished to accommodate the Contractor, it shall be the responsibility of the Contractor to ensure full service is returned to all affected facilities. The Government will provide utility services for contractor personnel. The Government may not be held responsible for interruptions of utility services and will not be liable for contractor delays, damages, or increased costs caused by any such interruption of services.

2.12 Operations/Maintenance work is subject to the Service Contract Act, and these responsibilities begin immediately upon schedule approval by the CO or upon installation of new boilers.

2.13 Disposal of Materials: All scrap materials must be removed from the site by the Contractor or their subcontractor, at no additional expense to the Government, and disposed of off base and in such a manner that meets all federal, state, and local environmental regulations. Government containers shall not be used for disposal of scrap materials.

2.14 Any required chemicals shall be dispensed ensuring no spillage to the ground or water. Periodic inspections of dispensing areas to identify leakage and initiate corrective action shall be performed and documented. This documentation will be periodically reviewed by the Government. Chemical waste shall be collected in corrosion resistant, compatible containers. Collection drums shall be monitored and removed to a staging or storage area when contents are within 6 inches of the top. Wastes shall be classified, managed, stored, and disposed of in accordance with Federal, State, and local laws and regulations.

2.15 Contractor Generated Hazardous Wastes/Excess Hazardous Materials: Water generated from the flushing of lines after disinfection or disinfection in conjunction with hydrostatic testing shall be land applied in accordance with all Federal, State, and local laws and regulations for land application or discharged into the sanitary sewer with prior approval and/or notification to the Waste Water Treatment Plant's Operator.

2.16 Hazardous wastes are defined in 40 CFR 261, or are as defined by applicable State and local regulations.

Hazardous materials are defined in 49 CFR 171 - 178. The Contractor shall, at a minimum, manage and store hazardous waste in compliance with 40 CFR 262 and shall manage and store hazardous waste in accordance with the installation hazardous waste management plan. The Contractor shall take sufficient measures to prevent spillage of hazardous and toxic materials during dispensing. The Contractor shall segregate hazardous waste from other materials and wastes, shall protect it from the weather by placing it in a safe covered location, and shall take precautionary measures such as berming or other appropriate measures against accidental spillage. The Contractor shall be responsible for storing, describing, packaging, labeling, marking, and placarding hazardous waste and hazardous material in accordance with 49 CFR 171 - 178, State, and local laws and regulations. Unused or partially used containers of hazardous materials (i.e., paint, adhesives) are not hazardous waste and will be taken off the facility for reuse by the Contractor. Spills of hazardous or toxic materials shall be immediately reported to the

Contracting Officer. Cleanup and cleanup costs due to spills shall be the Contractor's responsibility. The disposition of Contractor generated hazardous waste and excess hazardous materials are the Contractor's responsibility.

2.17 Environmental Protection: The contractor shall perform all work in such a manner as to minimize the pollution of air, water, or soil, and to control noise and dust within reasonable limits in accordance with all applicable Federal, State, and Local codes and regulations.

2.18 Provide sufficient instrumentation to facilitate trouble shooting equipment, including but not limited to inlet and outlet temperature and pressure gauges. This shall apply to new boilers that are added to the contract.

2.19 Provide a brass name tag for each valve, temperature control device, control system device, etc., installed in all new systems.

2.20 Contractor Qualification/Certifications: The Contractor shall utilize employees possessing adequate training, skills, knowledge, and certifications to perform the requirements of this contract. All certification and licensing requirements by Federal, State, and local agencies shall be complied with at the Contractor's expense.

Proof of certifications shall be provided upon request of government. The Contractor shall provide at least a minimum number of journeyman level positions in each trade as needed to accomplish work performed in this contract. There shall be, at a minimum, one journeyman for each trade providing supervision and training. The Contractor shall ensure that all personnel who routinely handle Hazardous Materials

(HAZMAT) or wastes have Hazardous Waste (HAZWASTE) Operator (HAZWOPER) spill response, awareness certification to the qualified technician level IAW the provisions of 40 CFR, Parts 260-266.

2.21 Codes and Standards: All contractor work shall conform to the requirements of this task order and to the appropriate Local, State, and Federal/National code for technology/system being implemented. All work must conform to local installation facility standards. All products and equipment provided by the contractor shall be

Underwriters Laboratory or Factory mutual listed or equal. All codes and standards requirements shall be based on the latest edition of applicable Local, State, and Federal codes at the time of task order award.

In addition to any previously mentioned regulations, the contractor shall adhere to all applicable guidelines referenced within the following regulations:

40 CFR, Parts 260-266 29 CFR 1910

40 CFR Part 63

AFMAN 91-203 Air Force Occupational Safety, Fire, and Health Standards

DoDM 5400.07_ AFMAN 33-30 AFMAN 33-363 Management of Records

AFI 32-1068 Heating Systems and Unfired Pressure Vessels

AFI 32-7040 Environmental Management

42 U.S.C. 13101-13109

42 U.S.C. 11001-11050

NFPA 85 Boiler and Combustion Systems Hazards Code (2019 Edition)

NFPA 101 Life Safety Code (2015 Edition)

NFPA 72 National Fire Alarm Code (2016 Edition)

NFPA 13 Installation of Sprinkler Systems (2016 Edition)

NFPA 54 National Fuel Gas Code (2015 Edition)

NFPA 211 Chimneys, Fireplaces, Vents, and Solid Burning Appliances (2016 Edition)

UFC 3-600-01 Fire Protection Engineering For Facilities

UFC 3-430-09 Exterior Mechanical Utility Distribution

3.0 BOILER MAINTENANCE INCLUDED:

3.1 General

3.1.1 Perform labor for non-warranty repair on the gas valve train including the fuel gas piping inside the mechanical room.

3.1.2 Any maintenance activities that require a boiler to be taken off-line will be coordinated with a Minot AFB

HVAC Shop COR.

3.1.3 Contractor is expected to remediate any noted deficiencies found upon inspection, except where noted.

3.1.4 All maintenance performed shall be in accordance with the manufacturer’s specifications

3.2 Annual Inspection:

3.2.1 Check combustion chamber for air or gas leaks.

3.2.2 Inspect and clean burner and ignition assembly where applicable.

3.2.3 Inspect fuel systems for leaks and change fuel filter element, where applicable. Contractor will be responsible for acquiring filters.

3.2.4 Check electrical wiring to burner controls and burner.

3.2.5 Clean firebox (sweep and vacuum).

3.2.6 Clean fire side of water jacket boiler.

3.2.7 Check boiler operation through complete cycle, up to 30 minutes.

3.2.8 Test glycol sample for appropriate concentrations and contaminants and replace as necessary.

3.3 Quarterly Inspection:

3.3.1 Check for proper operations response of burner to thermostat controls.

3.3.2 Check and lubricate burner and blower motors.

3.3.3 Check condition of flue pipe, damper, and exhaust stack.

3.4 Monthly Inspections:

3.4.1 Check fuel line and connections for damage.

3.4.2 Check main flame failure protection and main flame detection scanner on boiler equipped with spark ignition.

3.4.3 Check operation of control switches.

3.4.4 Check operation and condition of safety pressure relief valve.

3.4.5 Check operation of boiler low water cut off devices.

3.4.6 Check fuel level gauge pole, add as required.

3.4.7 Check the glycol level in boiler water and record reading monthly. Report any deficiency to the MAFB HVAC

Shop COR.

3.4.8 Measure pressure drop across water basket strainer, and clean if necessary. Notify the COR in writing if the strainer requires cleaning more frequently than once per month. Even though the contractor is to provide this monthly service, the responsibility for the boiler water contaminants shall remain with Base (see the following heading titled “The following services are not included in the boiler maintenance agreement”). The buildup of scale within the boiler is not considered boiler water contamination. Scale removal is addressed in the annual inspections.

3.4.9 Visually inspect the natural gas meter/regulator set (located outside of the building) and notify the Contracting

Officer of any observed deficiencies or irregularities. Any issues related to the gas meter/regulator set shall be addressed under the Base’s Natural Gas Line Privatization contract.

3.4.10 Fill out maintenance checklist and report deficiencies.

3.5 Typical Corrective Maintenance - not limited to the following:

3.5.1 Replace burner blower

3.5.2 Replace burner blower bearing

3.5.3 Replace blower motor

3.5.4 Replace burner fireeye

3.5.5 Replace burner gas regulator

3.5.6 Replace burner auto gas valve

3.5.7 Replace burner solenoid valve

3.5.8 Repair controls

3.6 The following services are not included in the boiler maintenance agreement:

3.6.1 Any heat exchanger and/or boiler replacement that is covered under warranty by the boiler manufacturer.

3.6.2 Replacement of venting and chimney in whole or substantial part.

3.6.3 Boiler water chemical treatment beyond the monthly glycol testing and annual scale removal.

3.6.4 Repair of pumps and leaks on the hydronic system separate from the boiler.

3.6.5 Problems relating to the Direct Digital Control system are not included.

3.7 Limitation of Boiler Maintenance Agreement

As this agreement is for routine maintenance, the contractor is not the first responder for facility “no-heat” calls, emergencies, or after hour’s calls. The 5 CES HVAC shop will retain responsibility for responding to no-heat calls, and is responsible for trouble shooting these issues, correcting the problem, and re-lighting the boilers once the problem is rectified. The contractor is not liable for problems that result from an event that is out of its control. This includes all costs of service calls, repairs or lost savings resulting from any failure that is determined to have been caused by:

1) An act of any persons other than Contractor staff and/or its subcontractors.

2) A force majeure event including; but not limited to:

I. Act of God

II. Acts of Terrorism

III. Fire

IV. Water damage from roof or equipment leaks

V. Electrical power failures, voltage surges, voltage sags

VI. Severe weather, including wind, lightning, floods, etc.

VII. Other events beyond the control of the contractor

At the request of the Government, the Contractor will provide a quote (based on the then-current rates) to affect repairs for any of the situations listed above. If the Government decides to proceed, the Contractor will receive written notification stating that the work is to be performed. Upon completion of the work, the Government will be invoiced for the quoted amount.

3.8 Records: The contractor will be required to create a log book for each of the listed boilers to be kept in the mechanical rooms and available for inspections. The log books will address all inspection items, date of inspections, date of repairs, and note any deficiencies or needed repairs. The logbook is to be updated every time the boilers are visited. In addition to a log book, the contractor shall complete AF form 1222 in accordance with AFI 32-1068. Forward all completed inspections and forms to the COR within 5 business days from completion of inspection.

4.0 SERVICES SUMMARY:

4.1 Performance Evaluation: The purpose of the Services Summary is to define performance evaluation. The

Performance Objective (column 1) describes what the Government will survey. Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the file with a Corrective Action Report (CAR) or a Performance Assessment

Report (PAR) and forward these documents to the Contracting Officer for their determination, if further action is necessary.

4.1.1 The Government will evaluate the Contractor’s performance throughout the life of the contract by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the Contractor’s performance through inspections of reports and contract services documentation. The

Government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates.

4.2 Services Summary (SS) The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. The SS and the Contractor’s Quality Control Plan provide information on contract requirements, the expected level of Contractor performance and the expected method of

Government surveillance and confirmation of services provided. These thresholds are critical to mission success. All inspections performed by the COR shall be rated “Acceptable or Unacceptable”. The results of the total number of inspections, accomplished during the month shall be assigned one of the following five tier ratings based on the number of inspections passed versus completed. For example, COR inspects 10 aircraft Arrivals with the following results: 8 “Acceptable” and 2 “Unacceptable”. Divide the total “Acceptable” by the total inspections (8/10=0.80)

80% for a “Satisfactory” rating. This will be the monthly rating and should be reflected in the monthly QA reports.

The average of the monthly ratings will be used in determining the annual CPARS rating.

Exceptional 95-100%

Very Good 90-94.99%

Satisfactory 80-89.99%

Marginal 75-79.99%

Unsatisfactory 0-74.99%

Performance Objective PWS Paragraph Performance Threshold Method of Surveillance

Monthly Maintenance and

Inspection

2.1 – 2.19

3.1

3.4

100% of items completed as listed in paragraph 3.1 and 3.4, in accordance with all specifications of paragraphs 2.1 through 2.19.

Random Sampling, Periodic Inspection and/or

Validated Customer

Complaint

Quarterly Maintenance and Inspection

2.7

3.1

3.3

100% of items completed as listed in paragraph 3.1 and 3.3, in accordance with all specifications of paragraphs 2.1 through 2.19.

Random Sampling, Periodic Inspection and/or

Validated Customer

Complaint

Annual Maintenance and

Inspection

2.1 – 2.19

3.1

3.2

100% of items completed as listed in paragraph 3.1 and 3.2, in accordance with all specifications of paragraphs 2.1 through 2.19.

Random Sampling, Periodic Inspection and/or

Validated Customer

Complaint

Corrective Maintenance 2.1 – 2.19

3.1

3.5

100% of items completed as listed in paragraph 3.1 and 3.5, in accordance with all specifications of paragraphs 2.1 through 2.19.

Random Sampling, Periodic Inspection and/or

Validated Customer

Complaint

4.3 Quality Control (QC). The Contractor shall develop and maintain a quality control program to ensure boiler maintenance services are performed in accordance with commonly accepted commercial practices and services identified in this PWS. The QC program shall be documented in a written Quality Control Plan (QCP). The program/plan shall identify a quality control inspector telephone number and email address with whom the

Government can discuss quality issues. A written QCP shall be submitted to the Contracting Officer for review and feedback. The plan shall be submitted no later than 10 working days after award. Once reviewed and accepted, the

QCP shall not be changed without prior review by the CO. The Contractor shall develop and implement procedures to identify and prevent defective service and/or non-performance. As a minimum, the Contractor shall develop quality control procedures addressing the Performance Objectives identified in this Services Summary section. The

QCP shall specifically address the Contractor’s strategy to provide quality workmanship and continual process improvement for preventing and correcting deficiencies as required.

4.4 Quality Assurance (QA). The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS. The COR will inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The CORs will use the Contractor’s work schedule or modified version thereof to record surveillance results. Results of the surveillance then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) for issuance to the Contractor.

4.4.1 Multi-Functional Team (MFT). A MFT will be established IAW AFI 63-138 consisting of the Contract

Manager with the Contracting Officer, Contract Administrator, COR, QA Personnel, and other Government personnel. The team will establish how often meetings are needed based on contract complexity. The Contractor may request a meeting with the Contracting Officer when the Contractor believes such a meeting is necessary. If the

Contracting Officer or Contract Administrator deems necessary, written minutes of any such meetings shall be recorded by the Contract Administrator in the contract file, signed by the Project Manager and the Contracting

Officer or Contract Administrator. If the Contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the Contracting Officer within 10 calendar days following receipt of the minutes.

4.4.2 Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any combination for any two or more consecutive or non-consecutive months during a contract year may result in a warning or letter of concern from the CO.

4.4.3 All remedies for service not meeting the thresholds in the SS, above, will be in accordance with FAR clause

52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

4.5 Surveillance Methods. The Government will surveil Contractor performance using the methods listed below:

4.5.1 Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation(s) based on the Contractor’s schedule. Periodic surveillance will be conducted and may be adjusted, based on quality trends.

Any unsatisfactory inspection (defect) result will be recorded, and the Contractor shall re-perform the service after notification by the COR within 24hours.

4.5.2 Random Sampling: This method requires the COR to utilize the total number of completed work orders to determine sample lot size to determine the acceptability of the entire lot. Re-work required by inadequate maintenance shall be performed within 24 hours.

4.5.3 Customer Complaints. The COR will receive and investigate customer complaints. The COR will initially validate customer complaints. The Contracting Officer shall make final determination of the validity of customer complaint(s) in cases of disagreement between the COR and the Contractor. Validated customer complaints shall be re-performed within 24 hours of notification.

4.5.4 Periodic Progress Meetings. The CO, Functional Commander, COR, other Government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed: opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance, and steps taken by the Contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The

Contractor may request a meeting with the CO. The minutes of these meetings will be signed by the CO and any other individuals deemed appropriate, and distributed to the functional area and the Contractor. Should the

Contractor not concur with the minutes, the Contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution within five (5) calendar days.

5.0 GOVERNMENT FURNISHED PROPOERTY AND SERVICES:

5.1 Utilities: All reasonable quantities of utilities shall be made available at no cost to the contractor.

5.2 Storage: Material and equipment storage will not be provided. Materials and equipment can be stored on-site for limited periods of time during repairs and maintenance actions when approved by the CO.

5.3 Damage to Government Property: The Contractor shall notify the Government when damage to

Government property is discovered. Any damage to Government property caused by the Contractor shall be repaired or replaced by the Contractor at the Contractor’s expense. The Contractor shall annotate on the inspection report, the damage, the cause of the damage, (if known) and a projected proposal for repair.

6.0 GENERAL INFORMATION:

6.1 Federal Holidays:

New Year’s Day – 1 January

Martin Luther King Day – 3rd Monday in January

Washington’s Birthday – 3rd Monday in February

Memorial Day – last Monday in May

Independence Day – 4 July

Labor Day – 1st Monday in September

Columbus Day - 2nd Monday in October

Veteran’s Day – 11 November

Thanksgiving Day – 4th Thursday in November

Christmas Day – 25 December

6.2 Base Closures: Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alerts shall commence as soon as possible after reopening the base, unless otherwise directed by the CO through coordination of the COR.

6.3 Security Requirements: Contractor personnel will be limited to work areas. The COR will identify facilities requiring additional escorts upon receipt of contract award.

6.3.1 Minot AFB Identification Requirements. All contracted personnel requesting access to Minot Air Force Base must possess a valid State or Government picture identification card. Furthermore, individuals presenting identification cards from a state that is non-compliant with the REAL ID Act will require additional documentation to gain unescorted base access. Additional documentation includes a valid U.S. or foreign government issued passport, an employment authorization document that contains a photograph, or identification cards issued by federal, state, or local government agencies that include a photo and biographic information. Additional information to include a full list of REAL ID Act compliant and non-complaint states can be found at https://www.dhs.gov/current-status-states-territories. Personnel requesting vehicle access to Minot Air Force Base must provide a valid driver's license (compliant with REAL ID Act), current vehicle registration, and insurance.

6.3.2 The Contractor shall be responsible for obtaining all necessary passes or other items required for access to the areas in which work will be performed. The Contractor shall request contractor passes through the Contracting

Officer by providing the name, social security number, date of birth, work phone, and home phone of employees requiring passes. Personnel must adhere to the REAL ID Act to ensure access to base is granted. Pass requests will be forwarded by the Contracting Officer to the 5th Security Forces Squadron Visitor’s Control Center for approval and issuance. Upon completion or termination of the contract, or an individual’s release from employment, the

Contractor shall retrieve the identification issued above and surrender it to the 5th Security Forces Squadron Pass and Registration Section located in the Visitor Control Center. Template will be provided at contract award and due

NLT 10 days after award.

6.3.3 Reporting Requirements: Contractor personnel shall report, to an appropriate authority, any information or circumstances they believe may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor’s employees shall be briefed by their immediate supervisor prior to entering the base.

6.4 Notification of Environmental Spills: The Contractor or their authorized representative shall report any spills immediately by calling the Fire Department at 723-2461 or 911 from a standard phone. If the Contractor spills or releases any substance listed in 40 CFR 302, Designation, Reportable Quantities, and Notification or general fluids into the environment, then the type of material and quantity spilled shall be reported. The Contractor shall be held liable for the spill or release of such substances and is expected to clean up all spills of less than 25 gallons. The

Contractor shall be liable for the cleanup and cost of any spill greater than 25 gallons that occurs and is determined to be contractor negligence.

6.4.1 The Contractor shall be familiar with and follow the most current "Installation Emergency Management Plan

10-2". The Contractor is required to have and maintain Safety Data Sheets (SDS) on all Hazardous Material (HM).

The Contractor shall provide a list of all HM to the CO at least 30 days prior to entering the base. The CO will distribute the list to all appropriate agencies for approval. The list shall contain the following information: the expected HM to be used including a copy of the SDS, an estimate on the quantity of the HM expected to be used during the performance of the contract, and anticipated storage location for each HM intended for use.

6.5 Compliance with Laws and Regulations: The Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, and requirements regarding environmental protection to include

AFI 32-7080, Pollution Prevention Program, AFI 32-7042, Solid and Hazardous Waste Compliance, ACC Manual

32-7051, Environmental Quality Manual, 40 CFR 273, 40 CFR 133, North Dakota Administrative Code 33-24-02-

06, and base Hazardous Waste Management Plan (July 2012) 5 BW-32-7043. In the event of environmental laws/regulations/requirements change during the term of the contract, the Contractor shall comply with such laws/regulations as changed. The Contractor shall comply with the base Hazardous Waste Management Plan (July

2012) when turning in wastes generated from spill cleanup.

6.6 Traffic Laws: The Contractor and its employees shall comply with base traffic regulations.

6.7 Weapons, Firearms, and Ammunition: Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned or privately owned vehicle while on Minot

Air Force Base.

6.8 For Official Use Only (FOUO): The Contractor shall comply with DoD 5400-7-R, Chapter 4, DoD

Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

6.9 Records: All records, files, documents, regardless of media (e.g., paper, electronic, etc.), as described in the

PWS, that are the responsibility of the contractor are the property of the Government and shall remain so upon termination or completion of the contract. The contractor shall keep these items current and maintain and dispose of them in accordance with the requirements established in Air Force Instruction (AFI) 33-322, Records Management

Program, Air Force Manual (AFMAN) 33-363, paragraph 6.4, AFMAN 33-364, paragraph 2.13, and the Air Force

Records Disposition Schedule which can be provided by the COR or CO upon request. Records shall be turned over to the Government upon completion of the contract unless otherwise stated. All records are subject to the Freedom of Information and Privacy Act. The Minot AFB Records Management Office (5 CS/SCXR), 723-7542/2084, will provide assistance and training to the contractor to ensure compliance with Federal record keeping requirements.

6.10 Personnel: Contractor personnel shall present a neat appearance. Contractor personnel, while performing work on this contract, shall be easily recognizable while on the installation. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats bearing the company name or logo. The coloring or design of the items selected should be such that they identify personnel easily and quickly for reasons of safety and personal protection. The Government is authorized to restrict the employment under the contract of any contractor employee or prospective contractor employee who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

6.11 Fire and Emergency Reporting: Call 723-2461 or 911 from a standard phone.