Attachment 02 PWS - EYNF HVAC Controllers Service Maintenance - El Portal Catalina JE 1.25.2021.docx
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- Attached to
- HVAC Controllers Service & Maintenance
- Solicitation number
- 12445021Q0053
- Issued by
-
Department of Agriculture Forest Service
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| 12445021Q0053 HVAC Controllers Maintenance.pdf | ||
| Attachment 03 Wage Rates.pdf | ||
| Attachment 01 Schedule of Items hvac.docx | DOCX document |
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US Department of Agriculture (USDA)
Performance Work Statement El Portal (October 1, 2021) & Catalina (Start date April 1, 2022) FS El Yunque - EL Portal & Catalina HVAC Controller Rio Grande, Puerto Rico
PURPOSE:
The Forest Service are requesting a contractor for provide HVAC Controllers Service & Maintenance at El Portal & Catalina.
Since Hurricane Maria, El Portal & Catalina destroyed most of the areas, El Portal has been renovated for visitors at all the Yunque public areas. Catalina is on it’s on the way to be restore the administrative building, Catalina headquarters should be ready around April 2022.
El Yunque National Forest is still under hurricane recovery efforts after being struck by hurricanes Irma and Maria. El Yunque is home to many plant and species, some unique in Puerto Rico. Also, it is visited my many visitors from countries all over the world.
We have field, workers and operations at the field performing cleaning of roads, structures, trash bins liners replacement, etc. and we are in the need to have the main areas cleaned management services provided in order to keep the Forest Clean and to prevent any public health issue.
The El Portal & Catalina is at the U.S. Forest Service, Southern Region, El Yunque National Forest in Rio Grande, Road 191 at el Portal Visitor center parking area on Rio Grande, P. R. 00721. Approximated coordinates location area is at: 18°20’18.70” N, -65°45’ 46.85” W.
1.0 PERFORMANCE WORK STATEMENT
The U.S. Forest Service at El Yunque National Forest (EYNF) requires services to maintain building HVAC Controllers in safe, reliable and efficient operating condition & routine maintenance servicesw. Pricing includes all costs associated with providing HVAC Controller maintenance services in accordance with manufacturer’s warranty including materials, labor, overhead and profit. The contract will be for a base year, with four one-year optional periods of performance in accordance with Performance Work Statement (PWS).
1.1 The Contractor shall provide all personnel, equipment, supplies, tools, material, supervision, and management to perform all routine, non-routine, preventative maintenance and emergency repair services, the manufacturer’s recommendations, National Electrical Code, and all other applicable laws, regulations, rules, ordinances, and codes. The Contractor shall repair, replace and/or service a piece of HVAC Controller equipment, component or part of the HVAC Controller system as is required in a well-planned preventative maintenance program. All preventative maintenance scheduled for each month must be completed during the month. The Contractor will also maintain a log for each service. The log shall be used to indicate all repairs, replacement of parts, and adjustments performed.
1.1.1 Other Personnel: The Contractor may not hire off-duty Government employees that would have any role in execution of this contract.
1.1.2 Special Qualifications: Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements in maintenance of HVAC Controller. All work shall be performed with, and under the supervision of, skilled and experienced HVAC Controller mechanics directly employed by the Contractor, and certified. Proof of certification for each employee shall be submitted to the COR no later than (NLT) 10 calendar days after contract award.
1.1.3 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.1.3.1 Rosters: For installation security purposes, the Contractor shall provide the COR a list of all employees who will perform work under this contract. The list shall include name, badge number and work assignment of each employee. The Contractor shall maintain revisions and updates to this list and submit them to the COR monthly.
1.1.3.2 Employee Badges: The Contractor shall furnish each employee a contract identification badge that shall be conspicuously displayed when working. The ID badge shall include the full name of the employee, company name, a badge serial number and the employee’s picture.
1.1.4 Liability of Contractor: The Contractor shall be liable for injuries or damages to persons or property resulting from the negligent acts or omissions of the Contractor, his agents, employees and/or subcontractors.
2.0 Intentionally left blank.
3.0 Intentionally left blank.
4.0 SCOPE OF WORK: The US Department of Agriculture – Forest Service (El Yunque National Forest) requires the Contractor to maintain the HVAC Controller at the El Portal & Catalina , identified in attachment 1 and explained in PWS Section 6.1 in safe, reliable and efficient operating condition. The Contractor shall provide all necessary managerial, administrative and direct labor personnel, and as well as all necessary transportation, equipment, tools, repair parts, supplies and materials required to perform inspection, maintenance, repair, and component replacement as required to maintain the HVAC Controller in accordance with the manufacturer’s specification from an authorized dealer. Under this contract the Contractor shall provide:
· The services of a trained HVAC Controller mechanic on a basis to check and repair equipment operation and perform scheduled and preventive maintenance;
· 24 hours/day, 7 days/week emergency response service;
· Appropriate, same day, service in response to an HVAC Controller malfunction trouble call; and
· After-hours emergency minor adjustment callback service.
· Perform annual inspection.
· All parts and equipment shall be original equipment manufacturer commercial grade and shall be intended for use as specified by the manufacturer
The EYNF agrees to purchase or maintain at its own cost, all necessary spares and replacement parts. These parts and /or replacements are to be made freely available to the vendor when in judgment they are required. Performance and responsibilities under this contract are associated with the availability of such materials, notwithstanding that vendor will provide that spare parts from his stock if available with them, which will be charged at additional cost.
It is agreed that the vendor will not assume possession or management of any part of the equipment but he can take the equipment to his workshop for extensive repair, if required with the approval of COR.
4.1 HOURS OF PERFORMANCE
The Contractor shall schedule all routine maintenance and repair work during normal business hours which are defined as 8:00 to 16:30 Monday to Friday, excluding federal holidays, unless approved in advance by the (COR).
All work over eight hours per month shall be approved by the COR
4.1.1. Hours of work are restricted to 800hrs to 1630hrs. each day, with regular work days of Monday through Friday, unless otherwise agreed upon by authorized U.S. Forest Service representatives. Work must be done during the regular work week based on a regular schedule approved of by the (COR) of the contract.
4.2 Recognized Holidays: The below listed are the Federal Holidays recognized by the Forest Service:
New Year’s Day, January 1* Three Kings Day, January 6 Martin Luther King Jr. Day, Third Monday in January Washington’s Birthday (President’s Day), Third Monday in February Memorial Day, Fourth Monday in May Juneteenth National Independence Day, June 19* Independence Day, July 4* Labor Day, First Monday in September Columbus Day, October 12* Veterans Day, November 11* Thanksgiving, Fourth Thursday in November Christmas, December 25*
* Federal law (5 U.S.C. 6103) establishes the public holidays listed in these pages for Federal employees. Please note that most Federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a nonwork day -- Saturday or Sunday -- the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday).
Operating Hours: The National Forest is open to the public from 9:00 am to 5:00 pm daily, except December 25. If work outside the normal contractor operating hours is necessary, approval from the COR is required with at least 48 hours’ notice.
5.0 ACCESS TO GOVERNMENT BUILDINGS AND STANDARDS OF CONDUCT
5.1 General: The Contractor shall designate a representative who shall supervise the Contractor’ HVAC Controller mechanics and be the Contractor’s liaison with the EYNF. The Contractor’s employees shall be on-site only for contractual duties and not for any other business or purposes. Contractor employees shall have access to the HVAC Controller’ hoist ways, lobbies and machine rooms, with proper escort for personnel not authorized unescorted access.
5.2 Personnel security: The Government reserves the right to deny access to U.S. - owned and U.S. operated facilities to any individual. Contract personnel shall either wear a badge or clothing readily identifying themselves as a contractor when wearing a badge poses safety concerns.
5.3 Standards of conduct:
5.3.1 General: The Contractor shall maintain satisfactory standards of employee competency conduct cleanliness, appearance and integrity and shall be responsible for taking such disciplinary action with respect to employees as may be necessary. Each Contractor employee shall adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.
5.3.2 Uniforms and Personal Equipment: The Contractor’s employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the (COR). The Contractor shall provide, to each employee and supervisor, uniforms and personal equipment. The Contractor shall be responsible for the cost of purchasing, cleaning, pressing, and repair of the uniforms.
5.3.3 Neglect of duties shall not be condoned: This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.
5.3.4 The Contractor shall not condone disorderly conduct, use of abusive or offensive language, quarreling, and intimidation by words, actions, or fighting. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.
5.3.5 Intoxicants and Narcotics: The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances which produce similar effects.
5.3.6 Use of Tobacco Products: The Contractor and its employees shall be familiar with and shall comply with the provisions of Smoke-Free Work Place, dated 03 Apr 2018. The Contractor, upon request, shall be furnished with a copy of this Policy Memorandum. However, failure to request a copy of the memorandum will not relieve the Contractor from complying with the requirements of this paragraph.
5.3.7 Criminal Actions: Contractor employees may be subject to-criminal actions as allowed by law in certain circumstances. These circumstances include but are not limited to the following actions: falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records; unauthorized use of Government property, theft, vandalism, or immoral conduct; unethical or improper use of official authority or credentials; security violations; organizing or participating in gambling in any form; and misuse of weapons.
5.3.8 Key Control: The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, or other areas, for the purposes of this contract, Keys shall not be duplicated without the COR’s approval. Where the Government determines that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from performing work under the contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system so compromised.
5.3.9 Employees of Contractor: The Contractor shall be responsible for the performance and conduct of his employees, to include subcontractor employees, at all times while performing under this contract. Employees of the Contractor or subcontractor may be denied entry to the installation by the authorized Government authority if it is determined that such entry may be contrary to good order, discipline or the security of the installation.
6.0 WORK REQUIREMENTS:
General. The Contractor shall maintain HVAC Controller so that the HVAC Controller are in a safe and efficient operating condition at all times. In the event of a break down, the Contractor shall make every effort to immediately return the HVAC Controller to an operating condition.
The Contractor shall maintain & ensure services are performed in accordance with commonly accepted commercial practices, manufacturers’ recommendations, in this contract, and all federal, state, and local laws and regulations. The Contractor shall develop and implement procedures to identify, prevent, correct, and ensure no recurrence of defective services.
6.1 Summary of Services (Appendix A) - Traction type HVAC Controller In order to maintain the designated traction type HVAC Controller in order with the manufacturer specifications, the contractor shall perform all of the following services:
1. Contractor shall ensure the operation of the HVAC equipment as it relates to the control system.
1. Contractor shall provide the FS access to DISTECH OEM equipment sales, DISTECH parts sales, and DISTECH controls sales.
1. Contractor shall ensure the function of the DISTECH control system graphics monthly to ensure any devices added/removed from the system are accounted for on the system graphics.
1. Provide all materials, supplies, equipment, tools, and labor, necessary to perform system maintenance, programming, and repair.
1. Provide monthly itemized report of work performed. Records of all inspections conducted by the Contractor and corrective action taken shall be made available to the Government upon, request.
1. Coordinate work with the appropriate FS Personnel and contract COR prior to providing work.
1. Ensure the control system is updated for the DISTECH, DISTECH ECOBOSS, Dwyer, Belimo system sensors, badger, Setra, ACI, Kele and DISTECH controllers within the optional years contract period, and to ensure the sustainability of the system components, the contractor shall provide upgrades in software and hardware to meet the requirements of a complete software and hardware upgrade. Provide maintenance service, on newly installed components, once the warranty period is over, during each contract year.
1. Contractor shall ensure the current operating system software (DISTECH ) version is updated in a timely manner before the end of each yearly performance period.
6.2 Preventative Maintenance: The Contractor shall furnish all labor, tools, and equipment usually furnished with such service, unless stated elsewhere in this contract, and be fully responsible for performance of all HVAC Controller. All HVAC controller maintenance shall be accomplished utilizing the latest technology, products, equipment, industry practices, and specifications. HVAC Controller log sheet shall be maintained for each HVAC Controller.
6.2.1 The Contractor shall determine appropriate preventative maintenance and frequencies for each HVAC Controller. Preventative maintenance shall be based on each HVAC Controller manufacturer’s recommended preventative maintenance schedule. Each HVAC Controller must be maintained to the performance standards, which are determined at contract start.
6.2.2 The Contractor shall maintain HVAC Controllers and respective equipment’s.
6.2.3 The Contractor shall ensure that the HVAC Controllers operate properly, and are maintained in a clean and serviceable condition at all times.
6.2.4 Software version updates, for the current operational system (Distech ECBOSS, and SC), are expected to be 100% complete yearly.
6.2.5 Contractor shall ensure that all controlled equipment is available on the software system interface quarterly.
6.2.6 The contractor shall thoroughly clean all HVAC Controller hoist ways tops, and controller interiors, including filters and machine rooms. The HVAC Controller, machine rooms and areas shall be free of all excess parts and materials, trash, and debris upon completion of service.
6.2.7 The Contractor shall report to the FS CO and COR any deficiencies found with other equipment in the mechanical room that is not functioning properly, such as the air conditioning system.
7.0 SCHEDULED ROUTINE MAINTENANCE:
7.1 General
7.1.1 The objective of scheduled routine maintenance is to eliminate or minimized HVAC Controller malfunction, breakdown and deterioration. Contract maintenance of the HVAC Controller must assure continuous, safe, and satisfactory operation of all HVAC Controller, their parts and components. The Contractor shall schedule routine maintenance to include all tasks herein described, in addition to routine lubrication and adjustments.
7.1.2 HVAC Controller equipment shall include but is not limited to, controllers, selectors, worm gears, thrust bearings, magnet coils, brake shoes, brushes, windings, commutators, rotating elements, contacts, coils, resistors for operating and motor circuits, magnet frames, door operating devices, inter locks and contacts, push buttons, operating valves, programmable controllers, hatch lighting, bulbs, and over all HVAC Controller signal accessories.
7.1.3 The Contractor shall inventory, supply, repair and replace all parts that have become unsafe due to wear and tear. The Contractor shall use genuine manufacturer’s parts or approved or equal (to be approved by COR) for all replacements. The Contractor shall maintain an easily accessible supply of spare parts sufficient for normal maintenance and expedient emergency repairs.
7.1.4 Reporting and Record Keeping Requirements:
7.1.4.1 HVAC Controller Monthly Status Report: The Contractor shall develop and implement a plan for communicating and reporting to the government, the status of the Contractor’s implementation of the contract requirements. The report shall be submitted to the COR monthly. The intent is to provide the government, in writing, information about what maintenance, updates, changes, alterations, repairs and replacements have been made to each HVAC Controller. This report shall accurately convey to the government all work to the HVAC Controller including minor repairs such as light bulb changes, cleaning, machine room updates, service call trouble shooting, etc. The format shall be approved by the COR.
7.1.4.2 Preventative Maintenance Schedule: The Contractor shall provide a work schedule for each HVAC Controller that includes plans for all preventative maintenance. Work schedules shall be designed for each type of equipment to be serviced, such as geared HVAC Controller, hydraulic HVAC Controller, etc., and shall conform to the manufacturer’s recommended practice for the particular equipment concerned. The annual schedule shall be submitted to the COR NLT than ten (10) working days prior to commencing work on this PWS. Updates to the schedule shall occur as needed but not less than annually. All inspections, lubrication, adjustments, tests, cleaning, routine repairing, and other preventative maintenance activities shall be performed IAW schedules submitted by the Contractor. If deficiencies are identified that require repairs outside the scope of this contract, the Contractor shall notify the COR in writing within 24 hours upon discovery of the deficiency.
7.1.4.3 HVAC Controller Log Sheet: The Contractor shall provide and keep current suitable HVAC Controller log sheets for each HVAC Controlled room. A log sheet shall be kept in the appropriate machine room of the building in which the HVAC Controller is located. A copy of the log sheet shall be submitted to the COR for approval NLT than ten (10) working days prior to commencing work. Once a log sheet has been completed a copy shall be submitted to the COR and a new log sheet started. Upon completion of each preventative maintenance visit or service call, the contractor employee shall record all work that was done to the HVAC Controller including identification of all parts that were replaced, status of the e HVAC Controller upon departure, and date and initial the log sheet.
7.1.4.4 Daily Action Reports: The Contractor shall notify the FS each day in writing of all work that was completed on any HVAC Controller, the status of the HVAC Controller upon departure and a follow-up plan for any HVAC Controller left non-operational.
7.1.4.5 Annual Inspection Reports: Annual inspection reports shall be submitted to the COR 14 calendar days after the inspections are complete. If deficiencies are identified, the report must include a detailed description of the deficiencies.
7.1.4.6 Replacement Parts: Parts recommended for periodic replacement per manufacturer scheduled maintenance recommendations (belts, chains, fuses, etc.) are the contractor’s responsibility and will not be subject to reimbursement. Other failed parts will be reimbursed by the Government at direct cost. COR approval is required before replacement of any parts subject to reimbursement. CO approval is required for any costs exceeding $2,500.00 All parts replaced under this contract shall be turned over to the FS within seven (7) calendar days of work completed for verification of defectiveness prior to payment for replaced items. The Contractor will not be paid for replacement of parts and/or materials for items found to be in good working order after replacement.
7.1.4.7 Key deliverable:
| Item No. |
| Deliverable |
| Objective |
| Due |
| 1 |
| Log |
| Indicate all repairs, replacement of parts, and adjustments performed. Ref. Subtask 1.1 |
| No later than five (5) business days after service |
| 2 |
| Special Qualifications |
| personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements in maintenance of HVAC System control. Ref Task 1.1.2 |
| No later than ten (10) calendar days after contract award |
| Roster |
| List of all employees who will perform work under this contract. Ref Task 1.1.3.1 |
| No later than ten (10) calendar days after contract award & at every update time. |
| 4 |
| Reporting and Record Keeping requirements |
| develop and implement a plan for communicating and reporting to the government, the status of the Contractor’s implementation of the contract requirements. Ref Task 7.1.4.1 |
| Monthly Submission to COR |
| 5 |
| Personnel Qualifications |
| Documentation showing individuals to perform maintenance and/or repair possess a minimum of three years’ experience in supplying, installing, wiring, programming, and maintaining HVAC System control equipment and controls. |
| Submission to COR, No later than ten (10) working days prior to commencing work on this PWS |
| 6 |
| Preventative Maintenance Schedule |
| The annual schedule Ref Task 7.1.4.2 |
| Submission to COR, No later than ten (10) working days prior to commencing work on this PWS |
| 7 |
| HVAC Controller Log Sheet |
| A copy of the log sheet Ref Task 7.1.4.3 |
| Submission to COR, No later than ten (10) working days prior to commencing work on this PWS |
| 8 |
| Daily Action Reports |
| Notify the FS each day in writing of all work that was completed on any HVAC System control Ref Task 7.1.4.4 |
| Submission each time to FS |
| 9 |
| Annual Inspection Reports |
| To know part deficiencies Ref Task 7.1.4.5 |
| Submission to COR, No later than fourteen (14) calendars days after completed |
| 10 |
| Check list approval |
| Schedule routine maintenance task Ref Task 7.3 |
| Submission to COR |
7.2 Payments: Payments for preventative maintenance, service calls and repairs shall be on a monthly.
7.2.1 Other than Fair Wear and Tear Repairs: Service calls and repairs that fall outside the scope of normal fair wear and tear (see paragraph 6.0), including misuse, abuse, vandalism and acts of God, shall be billed separately, based on labor hours, according to an agreed upon labor rate proposed in the applicable.
7.2.1.1 The Contractor shall only be paid for actual time spent on the ground at the HVAC Controller site; not for drive/trip time to or from the location will be charged.
7.2.1.2 This shall be done through a separate delivery order against this contract.
7.2.1.3 Work shall not commence until a proposal for the work has been accepted and a funded delivery order has been issued by the CO.
7.2.2 Parts and Materials: The Contractor will be reimbursed for parts and materials required to perform service call work and repairs within of the scope of this contract, In Accordance With the applicable contract line items and as described herein.
7.2.2.1 Pricing for parts, materials, and any special equipment shall be unburdened and supported with a quote or invoice. The amount billed shall be the lowest cost that is reasonably available to the Contractor. All parts and materials billed for shall be recorded on the HVAC Controller maintenance log, have approved supporting documentation submitted in conjunction with the invoice, and shall be included on the invoice under the appropriate CLIN, for the Period of Performance that the work was completed. Approval must be obtained from the CO prior to the replacement of any part(s) exceeding $500.00 in cost at any individual site.
7.2.2.2 Limits for Repair Work Outside of Periodic and Annual Inspection and Maintenance. The contractor upon arrival at the system shall perform an inspection and create a cost proposal of expected repair work to include separate lines for labor and materials. The contractor shall wait to start work until approved by the Contracting Officer (CO) or COR, depending on cost (see table below). Once the CO or COR approves the repair, the contractor shall make the repairs to include meeting the other requirements of this contract. All repairs shall be accomplished in a timely manner and shall be reimbursed to the contractor. Cost proposals are subject to negotiation.
| System |
| Dollar Threshold |
| Approval Level |
| HVA Controllers system |
| $2,500.00 and above |
| CO |
| HVA Controllers system |
| Under $2,500.00 |
| COR |
7.2.2.3 Consumable materials shall be included in the price amount.
7.2.3 Equitable Adjustments: Equitable adjustments that are deemed fair and reasonable by the CO, shall be applied if necessary.
7.2.4 Repairs Requiring More Than 32 Hours: Repairs that require over 32 hours shall be performed by an outside contractor. When this occurs, it is anticipated that a warranty for the work completed will reduce the number of service calls and repairs required. Should significant such repairs occur, the Government may issue a request for proposal for the reduced service order work that is typical when warranties exist.
7.3 Checklist Approval:
The Contractor shall submit to the COR a schedule and description of the scheduled routine maintenance tasks which the Contractor plans to provide. The Contractor shall prepare this schedule and task description in a checklist format. The Contracting Officer or COR must approve the proposed “Scheduled Routine Maintenance Task Checklist” prior to contract work commencement. Approved check list is attached which will be filled at each service.
7.4 Minimum Requirements:
· The Contractor shall provide a trained mechanic to inspect and service HVAC Controller a minimum of every month of the year. The HVAC Controller mechanic shall sign off on every item of the checklist. The HVAC Controller mechanic shall leave a copy of this signed checklist with the COR or the COR’s designate following that monthly routine maintenance visit. This monthly inspection and servicing shall include but is not limited to the following tasks.
· Check and make necessary repairs to assure proper operation of HVAC Controller.
· Review HVAC Controller performance with COR to determine if malfunction has occurred.
· Investigate any malfunction which has occurred, devoting special attention and make repairs as required.
· Examine stations and terminals and replace any damaged defective fixtures and related hardware.
· Trouble shoots any failure to equipment.
· Report findings to COR including identification of failed equipment and reasons for failure.
· Leave signed and data copy of maintenance check list with COR.
· Maintain system in operable conditions.
· Service technicians shall be qualified, certified, have experience, and shall have authorization to work on, maintain, program, repair and manage proprietary Distech control systems.
· Contractor shall be factory authorized and certified for Distech control system installation, Distech control system service, and Distech HVAC equipment service.
· Service technicians shall have all necessary tools to complete all required maintenance and repair of the system and programs.
· Service technicians shall have access to specialized Distech factory supplied technical support teams.
· Service technicians shall have specialized knowledge, training, experience, Distech computer software, Distech computer hardware, and training in Distech programming languages that can be proprietary.
· Individuals performing maintenance and / or repairs shall possess a minimum of three years’ experience in supplying, installing, wiring, programming, and maintaining HVAC equipment and controls.
8.0 TROUBLE CALL RESPONSE SERVICE
8.1 General. The Contractor shall provide “round-the-clock” service coverage for HVAC Controller trouble calls as described.
8.2 Emergency Response Service:
8.2.1 The Contractor shall provide, at no extra cost, a 24 hours/day, 7 days/week, 52 weeks/year coverage for emergency trouble calls. A trained mechanic shall be “on call” and shall be on site within a three-hour time period of the placement of an emergency trouble call by the Contracting Officer or COR.
8.2.2 The Contractor shall respond to emergency repair calls within two (2) hours from the time of notification during normal business hours and within four (4) hours from the time of notification at times other than normal business hours that the HVAC Controller and auto doors are out of service. A call of this type would suggest that there are issue with temperatures, or the HVAC Controller and auto condition could result in life, health, safety or property endangerment, or could have an adverse effect upon personnel, equipment and mission accomplishment. Emergency service shall be provided, 24 hours a day, seven (7) days a week. If this type of call requires emergency repair, the Contractor shall prepare and submit to the Government a detailed written report within two (2) calendar days after the emergency repair. The report shall include the date and time of the service call, the location of the HVAC Controller, the repairs performed, and the name of the technician performing the repairs.
8.3 Non-Emergency Response Service:
The Contractor shall provide, at no extra cost, a non-emergency response service. A trained HVAC Controller mechanic will be on site, within one working day, to trouble shoot and repair an HVAC Controller malfunction.
8.4 Non-Routine Services: A non-routine service call is defined as any maintenance that is not performed at pre-determined intervals. Non-routine work includes repairs, parts replacement, and services that address problems found during routine maintenance, inspections, annual maintenance, normal operation, or while performing routine services and preventative maintenance. Non-routine repair(s) and/or part(s) replacement shall be completed and all work shall be performed during the normal work hours as identified in this contract. The Contractor shall report to the work location, survey the repair, and provide to the COR/CO an estimated time to repair, estimated downtime of equipment, and the cost of repairs prior to starting work. The Contractor shall commence repair work after notification from the COR. All repair work shall be in accordance with normal commercial practices using parts specified by the HVAC Controller manufacturer or items of equal or better quality. The Contractor shall prepare and submit to the Government a detailed written report within two (2) calendar days after the non-routine repairs are completed. The report shall include the date and time of the service call, the location of the HVAC Controller, the repairs performed, warranty information of replaced parts/repairs and the name of the technician performing the repairs.
8.5 Callback Service: When an HVAC Controller which was previously worked on by the Contractor’s mechanic, has a repeat malfunction within a 24-hour period, the Contractor shall be obligated to provide, at no extra cost, a return visit by a trained HVAC Controller mechanic to correct the problem, even if the problem is minor in nature. The HVAC Controller mechanic shall respond to this callback within a three-hour time period regardless of what time the Contracting Officer or COR made the callback complaint, including the “after hours” time periods.
9.0 PERSONNEL, TOOLS, REPAIR PARTS, MATERIALS AND SUPPLIES
9.1 The Contractor shall provide trained HVAC Controller mechanics with the appropriate tools and testing equipment for scheduled maintenance, unscheduled repairs, emergency repairs/assistance, safety inspection, and safety testing as required by this contract. The Contractor shall provide all of the necessary repair parts, materials and supplies to maintain, service, inspect and test the HVAC Controller as required by this contract.
9.2 The Contractor shall provide all necessary supervision, material, tools, equipment and labor to complete all requirements to perform work under this contract.
9.3 The Contractor shall provide a schedule/timeline for scheduling and completion of all work at pre-work meeting.
9.4 The Contractor shall provide to the COR a maintenance plan and schedule within 14 days after award that identifies when monthly maintenance and periodic testing and certification will occur.
9.5 The Contractor shall provide a monthly maintenance and inspection checklist for each HVAC Controller that identifies preventative maintenance checks and services to be completed, technician name and dates each task is completed. The checklist shall be kept in a clear plastic, waterproof sleeve and attached in a visible location in each mechanical room.
9.6 The Contractor shall provide and maintain an HVAC Controller PM Logbook for each HVAC Controller that meets regulations. Log books shall be located in each mechanical room.
9.7 The Contractor shall provide a qualified employee to accompany the inspector during annual testing. The contractor will provide all record forms and certifications for annual testing within 5 business days of completion. All deficiencies found during testing will be documented and provided to the COR within 5 business days. The Contractor will provide a quote for all deficiencies found to the COR within 5 business days.
9.8 Contractor Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work and shall be the central point of contact with the Government. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the CO. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available from 0730 to 1600, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Since this is a performance-based contract, the manpower and labor mix of employees to perform this contract remain the discretion of the Contractor for all services addressed in the Technical Exhibits.
9.10 Special Qualifications: Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements in maintenance of HVAC Controller. All work shall be performed with, and under the supervision of, skilled and experienced HVAC Controller mechanics directly employed by the Contractor. Proof of certification for each employee shall be submitted to the CO no later than (NLT) the post award orientation for this contract.
9.11 Environment and OSHA: The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the CO and/or the COR for final resolution. The Contractor shall notify the CO and COR in writing in addition to any verbal notification of such conflicts within 24 hours of occurrence. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the CO or COR to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire or large fuel spill, the Contractor shall immediately notify the CO or COR.
9.12 Accident Prevention and Safety Requirements:
9.12.1 In order to provide safety controls for protection to the life and health of employees and other persons, for prevention of damage to property, materials, supplies and equipment, and for avoidance of work interruption in the performance of this contract, the Contractor shall comply with all pertinent provisions of the Occupational Safety and Health Act of 1970, Public Law 91-596. The Contractor shall also take or cause to be taken such additional measures as the CO may determine to be reasonable and necessary for the purpose.
9.12.2 The Contractor shall maintain an accurate record of, and shall report to the CO in the manner and on the forms prescribed by the CO, exposure data and all accidents resulting in death, traumatic injury, occupational disease and damage to property, materials, supplies, and equipment incident to work performed under this contract.
9.12.3 The CO will notify the Contractor of any non-compliance with the forgoing provisions and the action to be taken. The Contractor shall, after receipt of such notice, immediately take corrective action. Such notice, when delivered to the Contractor or his representative at the site of the work, shall be deemed sufficient for this purpose. If the Contractor fails or refuses to comply promptly, the CO may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such stop orders shall be made the subject of claim for extension of time or for excess costs or damages by the Contractor.
9.12.4 Compliance with the provisions of this clause by subcontractors shall be the responsibility of the Contractor.
10.0 EXCLUSIONS:
The Contractor shall not assume responsibility for the following items of HVAC Controller equipment, which are not included in this contract:
10.1 HVAC Controller enclosures and related items including, but not limited to, fixed or removable panels.
10.2 Buried caissons, cylinders and piping, and power supply feeder circuits to the machine room circuit breakers;
10.3 Computer and microprocessor devices not exclusively dedicated to the HVAC Controller equipment such as terminal keyboards and display units;
10.4 Communications equipment, such as heat detectors, and smoke sensors, which were not installed by the Contractor or the original HVAC Controller installer;
10.5 The Government reserves the right to purchase parts through any procurement means available and/or required by Federal regulation
11.0 PERMITS: The Contractor shall maintain in full force and affect all permits, licenses, and appointments required for the prosecution of work under this contract at no additional cost to the Government. The Contractor shall obtain these permits, licenses, and appointments in compliance with host country laws.
12.0 LOCAL LAW REGISTRATION: If the local law or decree requires that one or both parties to the contract register the contract with the designated authorities to ensure compliance with this law or decree, the entire burden of this registration shall rest upon the Contractor. Any local or other taxes which may be assessed against the contract shall be payable by the Contractor without Government reimbursement.
13.0 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT:
13.1 No government furnished property for the fulfillment of this contract requirement. The contractor shall provide all materials, equipment, tools, supplies and incidentals necessary to satisfy the requirement.
13.2 US Government manager, facilities or employees from the FS/EN, will not provide any materials/ equipment’s/property for this work.
13.3 The government shall not provide any government furnished property necessary for the fulfillment of this statement of work. The contractor shall provide all materials, equipment and supplies necessary to satisfy the requirement.
13.4 Contractor shall provide all labor, materials, equipment, supplies, (etc.) to effectuate the completion of this project. Contractor shall meet with the Government [e.g., Officer-in-Charge (OIC), Program Project Manager, Contracting Officer Representative (COR), Designated Safety Representative (DSR), etc.] to ascertain a clear understanding of the project scope; existing conditions; accessibility requirements, and scheduling concerns. Tasks that are unclear shall be confirmed with the Contracting Specialist (CS) prior to incurring costs. All work shall comply with all applicable federal, state & local building/construction codes. All work shall be guaranteed with a one-year blanket warranty after project acceptance.
13.5 GOVERNMENT FURNISHED MATERIAL: The Contractor will provide all necessary personal safety equipment for their employees.
13.6 The Government shall provide access to building, elevators, utilities, mechanical rooms, electrical and telephone connections to allow the contractor to perform work under this contract.
14.0 CONTRACTOR PROVIDED REOURCES:
14.1.1 The Contractor shall provide all necessary supervision, material, tools, equipment and labor to complete all requirements to perform work under this contract.
14.1.1 The Contractor shall provide a schedule/timeline for scheduling and completion of all work at pre-work meeting.
14.1.2 The Contractor shall provide to the COR a maintenance plan and schedule within 14 days after award that identifies when monthly maintenance and periodic testing and certification will occur.
14.1.3 The Contractor shall provide a monthly maintenance and inspection checklist for each HVAC Controller that identifies preventative maintenance checks and services to be completed, technician name and dates each task is completed. The checklist shall be kept in a clear plastic, waterproof sleeve and attached in a visible location in each mechanical room.
14.1.4 The Contractor shall provide and maintain an HVAC Controller PM Logbook for each HVAC Controller that meets Codes for proper contents. Log books shall be located in each mechanical room
14.1.5 The Contractor shall provide a qualified employee to accompany the inspector during annual testing. The contractor will provide all record forms and certifications for annual testing within 5 business days of completion. All deficiencies found during testing will be documented and provided to the COR within 5 business days. The Contractor will provide a quote for all deficiencies found to the COR within 5 business days.
Appendix A
Performance requirements summary
| Performance Objective |
| Required Task or Deliverable |
| Performance Standard |
| Method of Surveillance |
| Positive/Negative Incentive |
% for NOT meeting the Task
| PWS 6.0- HVAC System control are in a safe and efficient operating condition at all times. In the event of a break down, the Contractor shall make every effort to immediately return the HVAC controllers to an operating condition. |
| Perform regular periodic inspections and maintenance |
| Inspections and maintenance performed as scheduled 100% of the time. System defects are identified for timely repair 100% of the time |
| Periodic COR inspection during contractor inspections and maintenance visits. |
Periodic COR site visits to ensure systems are fully operational.
Re-performance; Exercise of Option Years; Past Performance Documentation
| PWS 7.0 through 7.1.4.6- eliminate or minimized HVAC Controllers malfunction, breakdown and deterioration; |
| Routine Service/Repair |
| Provide successful repairs 100% of the time. Repairs are continuous until complete. |
| Periodic COR inspection during contractor repair visits. Periodic COR site visits to ensure |
barricades are fully operational.
Re-performance; Exercise of Option Years; Past Performance Documentation
| PWS 8.0- for emergency calls, 24 hours/day, 7 days/week, 52 weeks/year coverage for emergency trouble calls. A trained mechanic shall be “on call” and shall be on site within a one-hour time period of the placement of an emergency trouble call by the Contracting Officer or COR for non-emergency calls, trained the HVAC controllers mechanic will be on site, within one working day, to trouble shoot and repair and the HVAC controllers malfunction. |
| Emergency Service / Repair calls |
| Contractor must respond within 4 hrs. 100% of the time. |
System defects are identified for timely repair 100% of the time Periodic COR inspection during Emergency Service to ensure contractor’s timely response and repair.
Re-performance; Exercise of Option Years; Past Performance Documentation
| PWS 7.1.4- accurately convey to the government all work to the HVAC controllers including minor repairs |
| Monthly Reports |
| Provide reports for the Service Calls (either regular inspections/maintenance or routine/Emergency calls) |
within five (5) duty days 95% of the time.
| COR will verify each month’s report is received as prescribed. |
| Re-performance; Exercise of Option Years; Past Performance Documentation |
| PWS 7.1.4.7-All deliverables provided by due dates and without significant errors |
| Key deliverable |
| No more than 1 significant error or 3 minor errors per year; no more than 2 late deliverables per year |
| COR will verify each month’s report is received as prescribed. |
| Re-performance; Exercise of Option Years; Past Performance Documentation |
Services Summary Item. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
El Yunque National Forest – El Portal & Catalina HVAC Controller PWS El Yunque National Forest, Rio Grande Puerto Rico August 30, 2021 image1.png image2.png
File details come from the government source that posted it. Updated .