Attachment 01 Summit_MiWok Janitorial SOW.docx

Summit/ Mi Wok Janitorial Stanislaus National Forest Contents

DESCRIPTION/ SPECIFICATIONS/ STATEMENT OF WORK

Scope of Work Description of Work: The intent of this contract is to furnish janitorial services for the Summit Mi Wok Ranger Districts.

Contractor Responsibility: The Contractor shall provide everything – including, but not limited to, all equipment, supplies, transportation, labor, and supervision – necessary to complete the project, except for that which the contract clearly states is to be furnished by the Government.

Project Location & Description Site visit is tentatively scheduled for

Summit District, located at 1 Pinecrest Lake Rd. Pinecrest CA 95364 Mi Wok District, located at 24695 Hwy 108 Mi Wok Village CA95346 The Summit Ranger Station consists of 6 buildings and includes carpeted rooms, 11 restrooms (2 with showers), reception area, mailroom/kitchen, hallways, and 1 janitor closet. Approximately 11,004 Sq. Ft.

The Mi Wok Ranger Station consists of 1 building which includes 8 carpeted rooms, 2 restrooms with showers. Approximately 3100 sq. ft.

Exclusions (non-work areas): 1. Warehouse section of building #2217

2. Any locked doors in the Law Enforcement building #1012 3.Engin Bay in the Firehouse building #1615

Accessibility (all locations): Typically, 2-wheel drive vehicles can access all sites; however, in winter months a 4-wheel drive vehicle may be necessary depending on weather and road conditions, at the contractor’s discretion.

Start Date & Contract Time Summit/Mi Wok Ranger District Office Start: After Award of Contract Time: 12 months Optional: four (4) additional, consecutive twelve-month periods Work Days and Hours of Work The janitorial work hours will coincide with Forest Service staff working in the building, so a consistent schedule of times for arrival and operations must be maintained to avoid disruption to Forest Service operations.

All once weekly scheduled work is to be performed during the hours of before 8:00 a.m. or after 4:00 p.m. In the case of 3 day holiday weekends, alternate cleaning dates and times may be negotiated with the COR.

Designated work days and times within these parameters will be agreed on by the Contractor and Contracting Officer prior to work starting under the contract. Changes in schedule other than emergency circumstances (e.g. snowstorm/fire/power outage preventing access) must be by bilateral agreement.

Technical Requirements This is a performance-based contract that expresses the Government’s requirements in the form of minimum quality standards to be met.

The Contractor must determine the optimal work schedule, resource allocations, and performance methods to achieve a work product that meets the standards set forth in the following pages.

WEEKLY JANITORIAL SERVICE REQUIREMENTS

General/All Areas

Chairs are neatly arranged around desks and tables after vacuuming.

Clean all interior and exterior doors and light switch plates Includes door surface, handles, push bars, kick plates and trim.

Surfaces are free of smears, stains, debris, and finger marks. Hand-touch surfaces are disinfected.

Restrooms

Clean all restroom fixtures Includes hand rails, toilets, urinals, and hardware, sinks, mirrors, counters, waste receptacles, feminine waste receptacles, soap and paper product dispensers, and the walls of toilet stalls.

Porcelain and metal surfaces and fixtures are disinfected and clear of dust, spots, water spots, stains, rust, mold, mineral deposits, soap residue, excess moisture or other deposits and free of debris. Fixtures such as sinks toilets, and urinals are cleaned on inside and outside surfaces. Mirrors have a clean shine, clear of streaks.

Service all product dispensers including, paper towels, soap, toilet paper, and seat covers.

Dispensers are fully filled.

MONTHLY JANITORIAL SERVICE REQUIREMENTS

SEMI-ANNUAL JANITORIAL SERVICE REQUIREMENTS

Carpet Shampooing

Perform commercial cleaning of carpets. Contractor is responsible for moving mobile furniture such as chairs and waste baskets and replacing items to original position when cleaning is accomplished.

The contractor is not expected to move boxes, piles of papers, backpacks, or miscellaneous non-furniture items.

The contractor shall place an "out of order'' sign on any plugged or otherwise inoperable toilets, sinks, drains, or drinking fountains and report it to the Contracting Officer’s Representative.

Contractor-Furnished Equipment and Supplies Unless otherwise specified herein, the Contractor shall furnish all supplies, materials, and equipment necessary for the performance of work under this contract. All supplies and materials shall be of a type and quality that conform to applicable State and Federal specifications and standards and, to the highest extent feasible and reasonable, include the exclusive use of bio based products. All supplies, materials, and equipment to be used in the performance of work described herein are subject to the approval of the COR.

The Contractor shall submit with their quote a list indicating the name of the manufacturer, the brand name, and the intended use of each of the materials proposed for use in the performance of its work. The Contractor shall not use any materials, chemicals, or compounds which the COR determines would be unsuitable for the intended purpose or harmful to the surfaces to which applied or, as might be the case for such items as paper or soap products, unsatisfactory for use by occupants.

Bio Based Requirements The Contractor shall utilize products and materials made from bio based materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. For the bio based content products evaluation, all non-chemical products proposed for use under this contract must conform to the Department of Agriculture (USDA) Designated Bio based Products List (DBPL) whenever practicable.

The following is a list of products USDA requires to be bio based for custodial purposes. Each product submitted for use under this contract must be identified with one of these categories. Labeling should be printed on all containers.

Trash bags must contain at least 25% recycled post-consumer content and also be biodegradable material.

Government-Furnished Equipment The Government will provide the following item(s) of Government property to the Contractor for use in the performance of this contract.

· Liquid hand soap

· Paper hand towels

· Toilet tissue

· Waterless urinal replacement cartridges

· Toilet urinal deodorant cake

· Plastic garbage bags for individual garbage cans and contractor’s trash barrel.

· Secure areas for storage of Contractor-furnished materials

· Keys for storage areas and locked items such as paper towel dispensers. Keys are not to be duplicated, loaned, or allowed to be accessed or used by any persons not necessary to completing work under this contract. All keys must be returned to the Forest Service upon completion of the contract. Payment of final invoice will not be made until all keys are returned.

INSPECTIONS AND ACCEPTANCE

Government inspections are for the purpose of satisfying the Government that the services are acceptable and do not relieve the Contractor of the responsibility for maintaining quality control.

Visual inspections will be made on a periodic basis by the Contracting Officer's Representative or designated inspectors. Such inspections do not constitute acceptance by the Government.

Specific Inspection Procedures The contractor’s performance will be evaluated based upon the Required Results for each task listed in the tables under Technical Requirements in this document. Methods and documentation may include written inspections or COR daily diaries with accompanying photos when deemed necessary, customer surveys, and/or records of customer complaints such as emails.

Determination of Acceptability and Payment Deductions Work on this contract will be deemed acceptable when the Government’s visual inspections show acceptable performance.

Payment will be made for fully acceptable work at the prices bid in the schedule of items. Payment will be made monthly upon receipt of a proper invoice in the IPP system.

Performance Thresholds for Acceptability of Work All services are performed to Required Results performance measures outlined in the tables under Technical Requirements, and no more than five customer complaints are received and substantiated by the COR per month.

Major deficiencies, such as tasks not done at all, more than 30% of tasks are of unacceptable quality, or repeat occurrences (3 or more times) of the same issues, will trigger the deduction schedule as if the customer complaint threshold had been reached.

Customer complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor and give the Contractor reasonable time to correct the defect, if it is possible to do so without disrupting government operations at the affected site. The COR will determine how much time is reasonable based on the individual situation.

Should the Contractor disagree with the complaint after investigation of the site, the Contractor shall notify the Contracting Officer. The Contracting Officer will review the matter with the COR to re-examine the validity of the complaint.

Deduction Schedule Should the threshold of valid customer complaints exceed the acceptable threshold per month, or if the Contractor does not correct the deficient work on time, a deduction of five (5) percent may be made from the applicable monthly invoice. Multiple instances of below standard work may be further deducted going up in five (5) percent increments, maxing in an amount of fifteen (15) percent per month.

CONTRACT PAYMENTS

Payment will be made for fully acceptable work at the prices bid in the schedule of items. Payment may be made for less than fully acceptable work at a reduced price (see Performance Thresholds for Acceptability of Work, above, for deduction thresholds).

Invoice Processing Platform (IPP) All payment requests must be submitted electronically through the US Department of the Treasury’s Invoice Processing Platform System (IPP). “Payment request” means any request for contract financing payment or invoice payment by the Contractor. To constitute a proper invoice, the payment request must comply with the requirements identified in FAR clause 52.212-4 Contract Terms and Conditions – Commercial Items. The IPP website address is: https://www.ipp.gov.

Under this contract, the following documents are required to be submitted as an attachment to the IPP Invoice:

Each invoice shall be submitted on the Contractor’s letterhead or invoice form with the following:

1. Invoice date and Government Contract Number.

1. Billing period specified with beginning and ending dates. The beginning date must not be later than the completion date or within any previous billing dates.

1. An accounting (bulleted list, for example) of charges claimed and amounts due, identified by work task and contract line item number.

1. Total amount due for the billing period.

The Contractor must use the IPP website to register access and use IPP for submitting requests for payment. The Contractor’s Government Business Point of Contact (as listed in SAM) will receive enrollment instructions via email from the Federal Reserve Bank or Bureau of the Fiscal Service within 5 business days of award. Contractor assistance with enrollment can be obtained by contacting the IPP Production Helpdesk via email IPPCustomerSupport@fiscal.treasury.gov or phone (866) 973-3131.

If the Contractor is unable to comply with the requirement to use IPP for submitting invoices for payment, the Contractor must submit a waiver request in writing to the Contracting Officer with its proposal or quotation.

SPECIAL CONTRACT REQUIREMENTS

Conduct All work under this contract shall be performed in a skillful and professional manner. The Contracting Officer may require the Contractor to remove from the work any employee the Contracting Officer deems incompetent, careless, or otherwise objectionable, or for theft or unauthorized possession or removal of materials, supplies, equipment, or property.

The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to the employee(s) as may be necessary.

The Contractor shall prohibit their employees from disturbing papers on desks, opening desk drawers or cabinets, or using telephones or office equipment provided for official Government use.

The contractor will not be allowed to have any pets or persons not employed under the contract on the premises.

All Government facilities are non-smoking. The Contractor shall not smoke on Government property.

The Contractor shall not participate in games for money or personal property while on Government property.

The Contractor shall not be under the influence of, use, or be in possession of any narcotic drug, hallucinogenic, marijuana, barbiturate, amphetamine or alcohol while entering on or on Government property. This prohibition shall not apply in cases where the drug is being used as prescribed for a patient by a licensed physician.

The Contractor shall not solicit or sell any items while on Government property.

The Contractor shall not be in possession of any firearms while on Government property.

Security The contractor shall not prop open exterior doors or windows during performance of services. The contractor shall promptly report to the Contracting Officer’s Representative doors or windows found propped open and unattended.

Quality Control Plan The contractor shall provide a method of self-inspection to assure that the quality of performance meets or exceeds those specified in this solicitation. This plan is to be easy to use, maintain, understand and be tailored to this project. A draft of the plan is to be provided with the quote.