Attachment 01 - Draft PWS.pdf

Performance-based Work Statement (PWS)

For

Personal Wireless Communications Systems (PWCS)

Misawa Air Base, Japan

TABLE OF

CONTENTS FOR

Personal Wireless Communications Systems (PWCS) Misawa Air Base, Japan

Paragraph Title Page

1. DESCRIPTION OF SERVICES

2. ORDERING PROCEDURE

2.1. ORDERING LIMITATION 4

2.2. AUTHORIZED ORDERERS 4

3. BASIC SERVICES, REPAIRS, INSTALLATION, RELOCATION,

4 PROGRAMMING, EMERGENCY REQUEST

3.1. BASIC SERVICES 4

3.1.1. ENGINEERING/TECHNICAL SOLUTION 4

3.1.2. MODIFICATIONS 4

3.1.3. TRAINING 5

3.1.4. ADMINISTRATIVE

3.1.4.1 COORDINATION 5

3.1.4.2 5

3.1.4.3 5

3.1.4.4 5

3.2. REPAIRS 5

3.2.1. REPLACEMENT PARTS 5

3.2.2. UNCONOMICAL REPAIRS 5

3.3. INSTALLATION, OR RELOCATION OF BASE STATION, VEHICLE 6

EQUIPMENT, AND REMOTE-CONTROL EQUIPMENT

3.3.1. EMERGENCY REQUEST 6

3.3.2. NON-EMERGENCY REQUEST 6

3.4. INSTALLATION, OR RELOCATION OF CONSOLE SYSTEMS 6

3.5. PROGRAMMING/CLONING 6

3.6. EMERGENCY REQUEST 6

3.6.1. NON-EMERGENCY REQUEST 6

4. SERVICE REQUEST

4.1. 6

4.2. MAINTENANCE REPORTS 6

5. LIMITED-SERVICE WARRANTY

6. GOVERNMENT-PROVIDED PROPERTY AND SERVICES

6.1. FACILITIES 7

6.1.1. 7

6.1.2. 7

6.2. EQUIPMENT 7

6.2.1. EQUIPMENT INVENTORY 7

6.2.2. EQUIPMENT ACCOUNTABILITY 8

6.2.3. OBTAINING ADDITIONAL OR REPLACEMENT EQUIPMENT 8

6.3. SERVICES 8

6.3.1. UTILITIES 8

6.3.2. TELEPHONE 8

6.3.3. BASE CABLE TV 8

6.3.4. BASE LOCAL AREA NETWORK (LAN) ACCESS 8

6.3.5. REFUSE COLLECTION 8

6.3.6. SECURITY FORCES AND FIRE PROTECTION 8

6.3.7. POSTAL SERVICES 9

7. GENERAL INFORMATION

7.1. PERSONNEL 9

7.1.1. CONTRACT MANAGER 9

7.1.2. EMPLOYEES 9

7.1.2.1. PRESENTATION 9

7.1.2.2. CONFLICT OF INTEREST 9

7.1.2.3. ABSENCES 10

7.1.2.4. SECURITY REQUIREMENTS 10

7.1.2.5. PROTECTION INFORMATION 10

7.1.2.6. INVESTIGATIONS 10

7.1.2.7. ESCORT 10

7.1.2.8. RANDOM ANTITERRORISM MEASURES (RAMs)

7.1.2.9. REPORTING SUSPICIOUS ACTIVITY 10

7.1.2.10. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE 11

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT

COMMANDER.

7.1.2.11. LEVEL I ANTITERRORISM AWARENESS TRAINING FOR CONTRACTORS 11

7.1.2.12. PERSONNEL (FOREIGN BASE REQUIREMENTS) 11

7.1.2.13. BASE COMPUTER NETWORK ACCESS 11

7.2. SAFETY REQUIREMENTS 12

7.3. SYNCHRONIZED PRE-DEPLOYMENT AND OPERATIONAL TRACKER (SPOT) 12

8. SERVICE SUMMARY 13

9. QUALITY CONTROL 13

9.1.1. QUALITY ASSURANCE 13

9.1.2. PERFORMANCE EVALUATION MEETINGS

9.1.3. PHYSICAL SECURITY 13

9.1.4. KEY CONTROL 13

9.1.5. LOST OR DUPLICATED KEYS 13

9.1.6. CONSERVATION OF UTILITIES 14

9.2. HOURS OF OPERATION 14

9.2.1. NORMAL BUSINESS HOURS 14

9.2.2. RECOGNIZED HOLIDAYS 14

10. CONTRACTOR PERSONNEL PERFORMING IN JAPAN 14

10.1. 14

10.2. 14

10.3. 14

10.4. 14

10.5. 15

10.6. 15

10.7. 15

10.8. 15

11. DEFINITIONS

11.1. STANDARD DEFINITIONS 15

12. APPENDICES 15

Appendix 1: Workload Estimate Appendix 2: Government Facilities Appendix 3: Government Property Appendix 4: Equipment Inventory Type

1. DESCRIPTION OF SERVICES This is non-personal service. The contractor shall provide all personnel, transportation, supplies, materials, manuals, tools, and test equipment necessary to perform repairs, modifications, programming, training, installations, relocations, and customized technical solutions on the PWCS equipment and devices listed in Appendix 4. The estimated quantity of work is listed in Appendix 1, Workload Estimate. Appendix 1 is only the Government's best estimate of the workload the contractor should expect during the period of this contract. Appendix 4 lists equipment items that will require services to be performed on.

2. ORDERING PROCEDURE Individual task and delivery order(s) will be issued during the contract period, as needs arise, and funds become available. Each task/delivery order will be for an estimated quantity of services that will need to be provided during the period specified. The contracting officer (CO), in coordination with the Contracting Officer’s Representative (COR), will place task/delivery order(s) to the contractor for the exact service item(s), identifying delivery quantities, schedule, and place(s) during the period specified in the task/delivery order(s). Each task/delivery order has a not to exceed threshold and under no circumstances shall the contractor provide the services in excess of the quantities listed on each specific task/delivery order. At the end of each task/delivery order period any remaining quantities shall be de-obligated, and the contractor shall not be paid for the services that are not provided.

2.1. ORDERING LIMITATION. The contractor shall track each task/delivery order and their aggregate amount. No supply/service shall be provided if the aggregate amount exceeds the total amount of an individual task/delivery order or if the order is made by personnel who are not appointed/authorized by the CO. The Government will not reimburse the contractor for responding to a request for supply/service initiated by unauthorized personnel, or for supplies/services performed by the contractor, which were not requested by authorized personnel. The contractor shall immediately report to the Contracting Officer without performing the service or providing supplies, if such a request is received.

2.2. AUTHORIZED ORDERERS. Only the CO is authorized to task/delivery orders. The Contracting Officer

Representative (COR) will authorize services to be performed by issuing a Job Control Number (JCN).

3. BASIC SERVICES, REPAIRS, INSTALLATION, RELOCATION,

PROGRAMMING, EMERGENCY REQUEST

3.1. BASIC SERVICES

3.1.1. ENGINEERING/TECHNICAL SOLUTION. As a monthly service, the contractor shall provide

Engineering support/technical solutions on existing base systems and assistance in formulation of new systems when requested by the COR.

3.1.1.1. JOB CONTROL: If the COR accepts the engineering proposal and estimate, a Job Control Number (JCN) will be issued by the COR for the contractor to begin work. Increases in the total cost of the project must be approved by the COR. Equipment engineering support to resolve unique local problems and trouble areas will be provided at no additional cost to the Government beyond that listed in the original estimate.

3.1.2. MODIFICATIONS. Perform all modification services to all equipment identified in Appendix 4, Equipment

Inventory. Upon completion of modification, the equipment will perform its intended purpose in a manner equal or superior to the manufacturer’s original standard of performance, will operate within specifications of the manufacturer, and the Federal Communications Commission (FCC). The contractor shall perform any requested modification such as, but not limited to encryption module upgrades, firmware upgrades, provisioning radios for trunked operation, and other modifications requested by the COR.

3.1.3. TRAINING. Perform customer education on operation of all equipment identified in Appendix 4, Equipment Inventory. Customer education includes hands on training, production of visual aids, and customer education via telephone and email. Provide maintenance training to personnel identified by the COR. Maintenance training includes repairs, modifications, programming, and installation of equipment listed in Appendix 4, Equipment Inventory.

3.1.4. ADMINISTRATIVE

3.1.4.1. COORDINATION. The contractor is responsible for coordinating with customers, CORs, and base agencies for daily duties.

3.1.4.2. The contractor shall update and create Communications and Information Systems Installation

Records (CSIRs). Communications and Information Systems Installation Records (CSIRs) are official records that document the installation, configuration, and maintenance of communications and information systems within an organization, often in a military or government context. These records typically include detailed information on system components, wiring, configurations, and any changes or updates made to the systems over time. CSIRs are used to ensure that there is an accurate and up-to-date reference for the installation and operation of communications and information systems, which is crucial for maintenance, troubleshooting, and system upgrades.

3.1.4.3. The contractor is responsible for keeping job tickets up to date, coordination with inventory management personnel, office upkeep, receiving phone calls, and responding to emails in a timely manner.

3.2. REPAIRS. Perform repair services to all equipment identified in Appendix 4, Equipment Inventory.

Upon completion of repair, the equipment will perform its intended purpose in a manner equal or superior to the manufacturer's original standard of performance, will operate within specifications of the manufacturer, and the Federal Communications Commission (FCC). The contractor shall replace any defective, excessively worn, inoperative, or malfunctioning components/parts. The repair service will include relocating the equipment in order to perform the repair, installing the equipment back to where it came from, and ensuring the equipment is fully operational for the customer. The contractor is responsible for coordinating repair actions with the customers. Repairs include ensuring that all peripherals associated with the equipment listed in Appendix 4 are functional as well (antennas, power supplies, fuses, cabling, etc.).

3.2.1. REPLACEMENT PARTS. Replacement parts shall be original manufacturers’ or of equal value, quality and specification to ensure original manufacturer specifications and warranty are maintained. Replacement parts are subject to inspection by the COR. For repair or service of encryption equipment, only replacement parts of the original manufacturer, or approved by the original manufacturer will be used. Encryption modules will be replaced only with encryption modules of the original manufacturer or approved by the original manufacturer. The 35 CS will not supply replacement parts. Payment will be the sole responsibility of the customer’s unit.

3.2.2. UNECONOMICAL REPAIRS. During the course of a repair action, should it be determined that an item may not be economically repairable, the contractor shall cease repair and notify COR. The contractor shall provide a price estimate to the COR for the additional work effort required to return the equipment to manufacturer's specifications. At that time, the COR will issue a determination to continue or cease the work effort. The dollar threshold requiring the contractor to contact a COR to determine whether to continue the repair work is $500.00 for parts.

3.3. INSTALLATION, OR RELOACTION OF BASE STATION, VEHICLE EQUIPMENT, AND

REMOTE-CONTROL EQUIPMENT

3.3.1. EMERGENCY REQUEST. Emergency installations, or relocations of base station, vehicle radios, and remote controls will be completed within 4 calendar days from COR request. Emergency requests by the COR is limited to 2 per month. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR. The COR will determine if the delay is authorized or unauthorized.

Emergency outages shall be responded to 24 hours a day, 7 days a week, including weekends and holidays.

3.3.2. REGULAR REQUEST. Non-emergency installations, or relocations of base station, vehicle radios, and remote controls will be completed within 15 calendar days from COR request. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR. The COR will determine if the delay is authorized or unauthorized.

3.3.3. One for One Swaps. Technical refreshes including installations, or relocations of base station, vehicle radios, and remote controls will not be charged for installation. Only installations, or relocations of base station, vehicle radios, and remote controls that will be considered new requirements will incur a cost, all others will be considered a One for One swap and will not incur charge.

3.4. INSTALLATION, OR RELOACTION OF CONSOLE SYSTEMS. Installations, or relocations of console systems within the same building will be completed within 20 calendar days from COR request. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR. The COR will determine if the delay is authorized or unauthorized.

3.5. PROGRAMMING/CLONING. Perform all programming and cloning services to all equipment identified in Appendix 4, Equipment Inventory. Upon completion of modification, the equipment will perform its intended purpose in a manner equal or superior to the manufacturer’s original standard of performance, will operate within specifications of the manufacturer, and the Federal Communications Commission (FCC). The contractor shall perform any requested programming changes requested by the COR. These services include but are not limited to coordination creation of new talk groups and programming of radios.

3.6. EMERGENCY REQUEST. Emergency requests consist of any requests for repairs, modifications, and programming, that must be responded to within 5 hours and completed within 48 hours from COR request.

Emergency requests by the COR are limited to 10 per month. If an emergency request involves actions being taken on multiple pieces of equipment, it is still only counted as one request. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR.

The COR will determine if the delay is authorized or unauthorized. Emergency outages shall be responded to 24 hours a day, 7 days a week, including weekends and holidays.

3.6.1. REGULAR REQUEST. Non-emergency repairs, modifications, programming, and training requests will be responded to within 48 hours and completed within 7 calendar days. Any delays due to parts shipment, customer coordination, or any other reason must be documented and provided to the COR.

The COR will determine if the delay is authorized or unauthorized.

4. SERVICE REQUESTS

4.1. The following information will be given to the contractor when placing a service request: work order number, type of equipment, serial number of equipment, location of equipment, nature of work required, and the point of contact information for the customer.

4.2. MAINTENANCE REPORTS. The following information will be documented by the contractor upon completion of a service request: work order number, type of equipment, serial number of equipment, location of equipment, nature of malfunction, service performed, itemized replacement parts, contractor’s signature, and date.

5. LIMITED-SERVICE WARRANTY Limited service warranty applies to all repair service performed by the contractor. If an item fails within 30 days after service was performed, the contractor will re-perform the service at no additional cost to the Government. This does not apply if the item failed due to negligence not caused by the contractor.

6. GOVERNMENT PROPERTY AND SERVICES

6.1. FACILITIES. Government facilities have been inspected for compliance with Occupational Safety and Health Administration (OSHA) standards. No hazards have been identified. Should hazards be subsequently identified, the Government corrects OSHA hazards according to Misawa base-wide Government developed and approved plans taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contract initiative. The fact that no hazards have been identified does not warrant or guarantee that no other hazards exist. All excess/unutilized government facilities will revert to the government for utilization.

Contractors must notify 35 CES/CERR (through the COR) of any unutilized space. Please reference Appendix 2.

6.1.1. Return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted at the end of this contract. These facilities shall only be used in the performance of this contract.

6.1.2. EQUIPMENT. The Government shall provide the contractor equipment listed in Appendix 3. The equipment designated in Appendix 3 shall be managed in accordance with para 9.2.1.

6.1.3. EQUIPMENT INVENTORY. Not later than 5 days prior to start of the each contract period, the contractor and a Government representative shall conduct a joint inventory of all equipment listed in Appendix 4 and the contractor shall receipt for all equipment provided by the Government. The contractor and a COR shall jointly determine the working order and condition of all equipment. Items of equipment missing or not in working order shall be recorded. The Government will replace missing items and repair all items not in working order or the COR will direct the contractor to replace the missing item(s) or accomplish the repair and the contractor will be reimbursed therefore. The Government representative will give disposition instructions for items beyond repair. The contractor and the Government representative shall certify their agreement as to the working order of the equipment. If the contractor does not participate in the inventory, the contractor must accept the listing and stated condition of equipment provided by the Government. If the contractor participates in the inventory, but does not agree with the Government representative’s determination as to the working order of the equipment, this failure of the contractor to agree on working order and defects shall be treated as a dispute pursuant to the clause of this contract entitled, “Disputes.”

6.1.4. EQUIPMENT ACCOUNTABILITY. Upon completion or extension of the contract, the contractor and a Government representative shall conduct a joint inventory of equipment. The contractor shall be liable for loss or damage to Government property beyond fair wear and tear in accordance with the clause of the contract entitled “Government Property.” Compensation shall be affected either by reduced amounts owed to the contractor or by direct payment by the contractor, the method to be determined by the CO. All equipment in need of repairs/maintenance shall be repaired/maintained by the contractor within 30 days of discovery, but before the joint inventory is made. All repairs/maintenance not performed by the contractor shall be made at the Government’s option and at the contractor’s expense, for the actual price or repair, provided such amount does not exceed the economical repair value. In the case of loss or damage beyond economical repair to equipment, the amount of the contractor’s liability shall be the depreciated replacement value of the item to be determined by the CO. Any failure of the contractor to agree with such determination shall be treated as a dispute pursuant to the clause of this contract entitled “Disputes.”

6.1.5. OBTAINING ADDITIONAL OR REPLACEMENT EQUIPMENT. The contractor shall submit requests for additional or replacement Government equipment required in the performance of the contract using AF Form 601, Equipment Action Request. The contractor shall submit such requests through the COR to the Functional Area Chief (FAC) and COR for approval and any appropriate contract modification. Upon approval, the contractor shall obtain the equipment by placing orders for such items through the Standard Base Supply System (SBSS) using operating funds provided by the Government for that purpose.

6.2. SERVICES

6.2.1. UTILITIES. Electricity, water, sewage, and heat shall be furnished by the Government, at no cost to the contractor for their use in the performance of services called for under this PWS.

6.2.2. TELEPHONE. The Government shall provide one class “A” and two class “C” telephones for the contractor’s use in the performance of the services called for under the contract. For services requested by the Government that require telephone services not available on the assigned telephones, the contractor shall request a “Telephone Control Number” from the 35th Communications Squadron’s Job Control. The contractor shall use this control number to place the necessary phone call through the base operator.

6.2.3. BASE CABLE TV. The Government shall provide the contractor, a cable TV connection for monitoring the Commander’s Channel, and the Base Weather Channel.

6.2.4. BASE LOCAL AREA NETWORK (LAN) ACCESS. Upon the completion of necessary training by the contractor, the government shall provide a Base LAN connection, limited only to email and Internet. The contractor shall not be provided access to secure military Internet sites or servers. The contractor will limit Internet and email to work related activity. The Government reserves the right to deny Internet or email access at any time.

6.2.5. REFUSE COLLECTION. The Government shall provide a refuse collection point for the contractor’s use in the performance of the services called for under this PWS.

6.2.6. SECURITY FORCES AND FIRE PROTECTION. The Government shall provide these services.

• Security Forces phone number: 911

• Fire Department’s phone number: 911

6.2.7. POSTAL SERVICES. The contractor, with US citizenship, may be provided, upon request of the contractor, a postal box on Misawa Air Base. All postal regulations apply to the use of this box, and the box will be used for private use only. The contractor may also be allowed to send mail through the base post office.

7. GENERAL INFORMATION

7.1. PERSONNEL.

7.1.1. CONTRACT MANAGER. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the manager is absent shall be designated in writing to the CO within 7 days of contract award. The contract manager or alternate shall have full authority to act for the contractor on all contracts matters relating to daily operation of this contract. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

7.1.2. EMPLOYEES

7.1.2.1. PRESENTATION. Contractor personnel shall present a neat appearance and be easily recognized. They must wear an appropriate badge or name tag, which contain the company name and employee name. They may also wear distinctive clothing bearing the name of the company. The CO has the right with advice from COR to accept or deny the technician(s) applications. A summary of each technician's experience and qualifications, including references, shall be submitted to the COR for approval /disapproval prior to the start of the contract performance when changes to the personnel assigned to perform technician duties are made.

Technician(s) assigned to accomplish maintenance must be properly trained and qualified. Each technician shall meet the following requirements prior to performing on this contract:

- Completion of general electronic school, military or commercial (submit certificate indicating successful completion), or

- Completion of an apprentice training program (submit certificate indicating successful completion).

And one of the following:

- Three or more years of experience on the equipment identified on the Appendix 4, or

- A current/valid FCC Radio Operators License (for the installation, repair, and maintenance of

PWCS equipment), in the repairing technician's name, or

- A certification of competency (COC) (at the journeyman or senior technician (or equivalent) level) from an organization having an established nationwide certification program similar to the ones listed below:

Electronics Technicians Association, 602 N Jackson, Greencastle, IN 46135 International Society of Certified Electronics Technicians, 3608 Pershing Ave., Fort Worth, TX 76107-4527 National Institute for the Certification in Engineering Technologies (NICET), 1420 King St., Alexandria, VA 22314-2794 National Association of Radio and Telecommunications Engineers (NARTE), 167 Village Street, Medway, MA 02053

7.1.2.2. CONFLICT OF INTEREST. The contractor personnel shall not be any person who is an employee of the

Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD Directive 5500.7-R, Joint Ethics Regulation. The contractor shall not employ persons for the work of this contract if such employment would create a conflict of interest per AFI 64-106.

7.1.2.3. SECURITY REQUIREMENTS. The contractor shall comply with all Misawa AB security requirements. The government will provide escorts for the contractor, as required. Failure to comply with the security requirements is cause for termination.

7.1.2.4. PROTECTING INFORMATION. The contractor shall safeguard all sensitive and For Official Use

Only (FOUO) information that the contractor may be subjected to during the course of fulfilling this contract. Contractor personnel shall not disclose any sensitive and FOUO information to any personnel or agencies, Government or civilian, who do not have a verifiable need to know that information.

Should contractor personnel receive or suspect they have learned classified information, the contractor shall identify their suspicion to the CO or COR. The CO or COR will then arrange for a security debriefing between the contractor and the appropriate security personnel.

7.1.2.5. INVESTIGATIONS. The contractor must obtain favorable National Agency Check investigations for its employees. The Government, on the contractor’s behalf, will complete the National Agency Check, in accordance with DoD 5200.2-R, Personal Security Program and AFI 17-130, Air Force Cybersecurity Program Management. The contractor personnel shall submit a request for NAC to the designated government official (the Unit Security Manager) within 5 working days from the contractor’s first duty day. The contractor personnel receiving unfavorable NAC status shall not perform the work under this contract. The contractor must obtain a USAF Restricted Area Badge authorized for entrance into the following restricted areas:

• Maintenance Operations Center (MOC)

• 13th Operations Center

• 14th Operations Center

7.1.2.6. ESCORT. National Agency Check investigations and obtaining a USAF Restricted Area Badge may take a considerable amount of time - in this case the contractor may be escorted by USAF personnel authorized access to the required areas.

7.1.2.7. RANDOM ANTITERRORISM MEASURES (RAMs). RAMS are conducted on Misawa Air Base at varying times during a 24-hour period and may consist of measures such as spot checks of identification credentials, random vehicle searches, and site security sweeps. The contractor is subject to participating and cooperating with RAMS as directed by competent authority. Anticipate increased RAMS during implementation of elevated Force Protection Conditions (FPCONs).

7.1.2.8. REPORTING SUSPICIOUS ACTIVITY. It is the responsibility of all personnel working and residing on

Misawa Air Base to be alert for detecting and reporting suspicious criminal or terrorist activity. The contractor shall immediately report any on-base observed suspicious activity to the 35 SFS/BDOC, Bldg. 646. All contractor-employed personnel shall be familiar with suspicious activity reporting numbers. The primary number for reporting suspicious activity on Misawa Air Base is 911 from a base phone or 0176-53-1911 from a mobile phone or off-base.

7.1.2.9. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND

AUTHORITY OR OVERSEAS COMBATANT COMMANDER. This service is NOT determined to be essential for performance during crisis as declared by the National Command Authority or Overseas Combatant Commander. In the event of crisis, the contractor will be notified by the CO of the need to discontinue services due to base closure or other causes. If notification to discontinue services is not received, the contractor will be expected to continue performance in accordance with this PWS.

7.1.2.10. LEVEL I ANTITERRORISM AWARENESS TRAINING FOR CONTRACTORS

(FEB 2019)

(a) Definition. As used in this clause— “Military installation” means a base, camp, post, station, yard, center, or other activity under the jurisdiction of the Secretary of a military department or, in the case of an activity in a foreign country, under the operational control of the Secretary of a military department or the Secretary of Defense (see 10 U.S.C. 2801(c)(4)).

(b) Training. Contractor personnel who require routine physical access to a Federally-controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. In accordance with Department of Defense Instruction O- 2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards, Level I antiterrorism awareness training shall be completed—

(1) Through a DoD-sponsored and certified computer or web-based distance learning instruction for Level I antiterrorism awareness; or

(2) Under the instruction of a Level I antiterrorism awareness instructor.

(c) Additional information. Information and guidance pertaining to DoD antiterrorism awareness training is available at https://jko.jten.mil/ or as otherwise identified in the performance work statement.

(d) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (d), in subcontracts, including subcontracts for commercial items, when subcontractor performance requires routine physical access to a Federally controlled facility or military installation.

7.1.2.11. BASE COMPUTER NETWORK ACCESS. Contractor personnel are required to have access to the Air

Force network. To become an Air Force network user, an individual must have a favorable background investigation, be trained, and licensed. The contractor shall provide all required information to the COR within 10 days after contract award. The COR will forward it to the activity's Information Systems Security

Officer (ISSO) and/or Client Systems Administrator (CSA) to arrange the training and Misawa Network End User License Agreement (EULA). The activity's CSA will perform the initial computer setup and configuration when the network user accounts are established. The contractor personnel shall follow the security requirements at AFI 33 - 119 Air Force Messaging and AFI 33-129 Web Management during the performance. The contractor personnel shall identify him/herself as “Contractor” in the name block on all government transactions, especially name and title block on electronic messages. The CSAs shall properly insert “Contractor” in the contractor’s title block when network user account is established. The contractor personnel shall NOT refer him/herself as “Civilian” or “Civ” during the performance. The Government reserves the right to deny internet or email access at any time. The government and the contractor shall follow the requirements in AFFARS5352.242-9001 - Common Access Cards for Contractor Personnel, to obtain CAC(s) for contractor personnel."

7.2. SAFETY REQUIREMENTS. All work shall be conducted in a safe manner and shall comply with the current Safety and Health Requirements Manual (EM385-1-1) issued by U.S. Army Corps of Engineers. A copy of the EM385-1-1 (http://www.usace.army.mil/inet/usace-docs/eng- manuals/em385- 1-1/toc.htm) can be obtained from the Public Works Department (PWD) Misawa, Facility Engineering Acquisition Division (FEAD) office. The Contractor shall provide all necessary safety protective equipment and follow all necessary procedures. All personnel on construction jobsites shall wear high- visibility safety apparel (garment, vest, harness of retroreflective and fluorescent material). Before commencing work, the Contractor shall submit a Safety Plan or Activity Hazard Analysis identifying all hazards and controls for each work activity identified in the Performance Work Statement. The Contractor must contact the Base Fire Department and the Contracting Officer prior to commencing hot work i.e., welding, torch cutting, or soldering.

7.3. SYNCHRONIZED PRE-DEPLOYMENT AND OPERATIONAL TRACKER

(SPOT).

DFARS Clause 252.225-7976 "Contractor Personnel Performing in Japan." (DEVIATION 2018- O0019) applies to this contract. Applicable references include USFJ Instruction 64-100, the full text of this clause, and USFJ Form 27. In summary, this requires the contractor to be registered via the Synchronized Pre- Deployment and Operational Tracker (SPOT), in addition to any contractor personnel performing work under this contract in Japan. Link: https://spot.dmdc.mil/privacy.aspx A Letter of Authorization (LOA) is required to be completed by the contractor in SPOT for each person performing work under this contract.

This LOA MUST be completed (via approval from a base contracting officer) prior to the departure of SOFA-covered contractor personnel.

Consequences of not completing the LOA include being turned around by Japanese customs upon arrival into the country. Depending on the scope of the contract, logistical support may be authorized by the installation commander, for items mentioned below (see DFARS Clause 252.225- 7976(b)(4) for more information):

(A) Base Exchange, including exchange service stations, theaters, and commissary

(B) Emergency medical care, on a reimbursable basis

(C) Postal support, as authorized by military postal regulations

(D) Local recreation services

Logistical support measures will be determined prior to the award of the contract. Contractors need to input employee information into SPOT for the working of the LOA, IMMEDIATELY AFTER the award of the contract. A required USFM Form 27, "Contractor Employee Acknowledgement" form must also be completed by the contractor, when applicable.

http://www.usace.army.mil/inet/usace-docs/eng-manuals/em385-1-1/toc.htm

8. SERVICE SUMMARY

Performance Element

# Performan ce Objective

PWS

Paragraph

Performance Threshold

Quality, Schedule

1 Routine Repair Service on Portable, Mobile and Fixed Equipment

3.1 No more than 2 unexcused

delays, and no more than 2 unsatisfactory repairs per month

2 Perform Emergency Services

3.6 No more than 2 unexcused

delays, and no more than 2 unsatisfactory repairs per month

3 Perform System Optimizatio ns/ Modificatio ns

3.1 No more than 2

unsatisfactory services per month

4 Perform Engineering/ Technical Support

3.1 No more than 2

unsatisfactory instances of technical support

9. QUALITY CONTROL

9.1.1. QUALITY ASSURANCE. The Government will evaluate the contractor's performance under this contract by appointing Contracting Officer Representative (COR) to monitor performance and ensure services are received. The COR will evaluate the contractor’s performance using monthly inspections. Upon completion of the services, the COR shall perform an operational check of the equipment. If the equipment fails the operational check, the contractor shall re-accomplish the services at no additional cost to the Government.

9.1.2. PERFORMANCE EVALUATION MEETINGS. The contract manager may be required to meet with the COR and the CO 30 days after commencement of the contract. Meetings will be as often as necessary thereafter as determined by the CO.

9.1.3. PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.

9.1.4. KEY CONTROL. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated unless authorized by the Government.

The contractor shall develop procedures covering key control that will be included in the quality control plan. The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor's employees. The contractor shall prohibit the opening of locked areas by the contractor's employees to permit entrance of persons other than contractor's employees engaged in performance of assigned work in those areas.

9.1.5. LOST OR DUPLICATED KEYS. The contractor shall report the occurrences of a lost or duplicated key to the CO. In the event keys issued to the contractor, are lost or duplicated, the contractor will be required, upon direction of the CO, to re-key or replace the affected locks or perform re-keying. When the Government performs the replacement of locks, or re-keying, the total cost of re-keying or replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system, and the total cost deducted from the monthly payment due.

9.1.6. CONSERVATION OF UTILITIES. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operation under conditions that preclude the wasting of utilities, which shall include:

• Lights shall only be used in areas where and when work is actually being performed.

• The workers shall not adjust mechanical equipment controls for heating and ventilation.

• Water faucets or valves shall be turned off after the required usage has been accomplished.

9.2. HOURS OF OPERATION

9.2.1. NORMAL BUSINESS HOURS. Business days are considered Monday - Friday, 0730-1630. The contractor will maintain customer service hours during this time unless identified as a recognized holiday in paragraph 12.2.2.

9.2.2. RECOGNIZED HOLIDAYS. The contractor is not required to provide non-emergency service on the following days:

• New Year's Day 1st of January

• Martin Luther King's Birthday 3rd Monday of January

• President's Day 3rd Monday of February

• Memorial Day Last Monday of May

• Juneteenth Day 19th of June

• Independence Day 4th of July

• Labor Day 1st Monday of September

• Columbus Day 2nd Monday of October

• Veteran's Day 11th of November

• Thanksgiving Day 4th Thursday of November

• Christmas Day 25th of December

10. CONTRACTOR PERSONNEL PERFORMING IN JAPAN

10.1. DFARS Clause 252.225-7976 "Contractor Personnel Performing in Japan." (DEVIATION 2018- O0019) applies to this contract. Applicable references include USFJ Instruction 64-100, the full text of this clause, and USFJ Form 27.

10.2. In summary, this requires contractors desiring to acquire status under Article 1(b) of the Status of Forces

Agreement (SOFA) between Japan and the United States as members of the civilian component, to be registered via the Synchronized Pre-Deployment and Operational Tracker (SPOT), in addition to any contractor personnel performing work under this contract in Japan. Link:

https://spot.dmdc.mil/privacy.aspx

10.3. A Letter of Authorization (LOA) is required to be completed by the contractor in SPOT for each person performing work under this contract. This LOA MUST be completed (via approval from a base contracting officer) prior to the departure of SOFA-covered contractor personnel. Consequences of not completing the LOA include being turned around by Japanese customs upon arrival into the country.

10.4. Depending on the scope of the contract, logistical support may be authorized by the installation commander, for items mentioned below (see DFARS Clause 252.225-7976(b)(4) for more information):

10.5.

(A) Base Exchange, including exchange service stations, theaters, and commissary

(B) Emergency medical care, on a reimbursable basis

(C) Postal support, as authorized by military postal regulations

(D) Local recreation services

10.6. Logistical support measures will be determined prior to the award of the contract.

10.7. Contractors need to input employee information into SPOT for the working of the LOA, IMMEDIATELY AFTER the award of the contract.

10.8. A required USFM Form 27, "Contractor Employee Acknowledgement" form must also be completed by the contractor, when applicable.

10.9. Please contact the contracting officer for this requirement for more information.

11. DEFINITIONS

11.1. STANDARD DEFINITIONS.

• Communications and Information Systems Installation Records (CSIRs): A Government program designed to store and maintain communication records.

• Contracting Officer Representative (COR): A Government person responsible for surveillance of contractor performance.

• Quality Assurance Surveillance Plan (PP): An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the contractor performance.

• Quality Assurance: Those actions taken by the Government to assure services meet the requirements of the

PWS.

• Quality Control: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

12. APPENDICES

• Appendix 1: Workload Estimate

• Appendix 2: Government Facilities

• Appendix 3: Government Property

• Appendix 4: Equipment Inventory Type

Appendix 1

WORKLOAD ESTIMATE

SUPPLIES/SERVICES E

ST

Q T Y

U/I Reference

Basic Services: Modifications, programming, training, and administrative.

12 EACH

PER

MONTH

Para 3.1

Emergency Requests: Repairs, modifications and programming within 48 hours of notification.

1 LOT Para 3.6

Remote Control Installation/Removal:

Installation or removal of any mobile remote heads or desk set controllers.

10 EACH

PER

MONTH

Para 3.3

Base Station Installation/Removal:

Installation and removal of stationary radios.

7 EACH

PER

MONTH

Para 3.3

Mobile Installation/Removal:

Installation or removal of vehicle bound radios and antennas.

7 EACH

PER

MONTH

Para 3.3

Dispatch Console: Installation, removal and modification of operator consoles used in conjunction with emergency services.

1 LOT 3.4

Appendix 2

GOVERNMENT FACILITIES FOR CONTRACTOR

USE

The contractor will use the following facilities:

Building 428 is a multi-use facility and the contractor has 2 rooms for office space. The warehouse section of the building is used by three separate offices. Building 427 is a workspace that can be utilized by the contractor for equipment storage and vehicle installations and removals.

Dimensions are as follows:

Office/lobby space: 689 square feet Vehicle workspace: 2092 square feet

Total space: 2781 square feet

Appendix 3

GOVERNMENT PROPERTY

The data below is an inclusive list of the Government Property for contractor performance and incidental to the performance site.

Item

Description Conditi on Issued

Qty Remarks

0001 Desk (60”x30”x29”) Good 1 N/A

0002 Filing Cabinet, 5 Drawer (Gray) Good 1 N/A 0003 Workbench Good 2 Some stains/holes due to use

0004 Book Shelf, Metal Good 1 N/A

0005 File Cabinet, 4 drawer Beige Good 1 Bottom drawer missing handle 0006 Stool Good 2 N/A

0007 Cabinet, 2 door (Metal Blue) Good 1 N/A

0008 Cabinet (wood) Good 1 N/A

0009 Coffee Table Good 1 Some scratches and marks

0010 File Cabinet, 3 drawer (Beige) Good 1 N/A

0011 Small Table (Metal) Good 1 N/A 0012 File Cabinet, 2 drawer (Beige) Good 1 Some scratches and marks

0013 HP Computer S/N 500579590

Good 1 N/A

0014 Monitor S/N P247LPQAA9513660 Good 1 N/A

Appendix 4

EQUIPMENT INVENTORY TYPE

The following data is the Government's inventory of current equipment at Misawa Air Base. All equipment is subject to replacement normally on a 1 for 1 basis with like items.

APX Portables – 5000, 6000, 6500, 7000, 8000 [Quantity: 1549] APX Mobiles - 6500, 5000 [Quantity: 57] APX Consolettes - 7500, 8500 [Quantity: 15] Motorola Remote Desksets - MCD5000 [Quantity: 11] Motorola Keyloaders – KVL3000 PLUS [Quantity: 10] Motorola Dispatch Console – MCC7500 [Quantity: 7]

Total: 1649