Attachment_001-SOW.pdf

Statement of Work (SOW) for Everglades National Park Refuse Collection

Scope: The purpose of this Statement of Work (SOW) is to provide solid waste removal and recycling at various locations throughout Everglades National Park (EVER). EVER is in Southern Florida and is comprised of 1.5 million acres across three different counties (Miami‐Dade, Collier, and Monroe). The contractor shall furnish all labor, supervision, materials, licenses, permits, tools, insurance, transportation, equipment, and container maintenance for refuse (solid waste and recycling) collections at the below‐listed locations within EVER. The contractor shall perform to the contract standards along with adhering to local, state, and federal regulations. The contractor is encouraged and expected to use innovative approaches to effectively and efficiently accomplish this SOW at a reasonable cost and in a way that advances pride and ownership of the work performed.

Background:

a) Bear Habitat: Bear sightings have been increasing in EVER in recent years with several reports of bears gaining access to solid waste and recycling containers. A large emphasis of this SOW is to remove or reduce the attraction of solid waste and recyclable containers throughout the park to prevent the potential of promoting food‐ conditioned behavior in native black bears. Once bears have been successful in obtaining human foods, without any negative experience, they begin to develop new behavior patterns and may continue to seek human food sources. The food‐conditioned behavior creates an increased safety risk to humans and bears.

b) Waste Diversion: Another emphasis of this SOW is to meet or exceed the goal of diverting 50 percent of our non‐hazardous solid waste from landfills. A good portion of this goal can be achieved through maximizing the recycling opportunities for our staff, our visitors, and our housing and campground residents.

Refuse Collection Requirements:

Contract Period:

Base Year: April 1, 2025, to March 31, 2026

Option Year One: April 1, 2026, to March 31, 2027 Option Year Two: April 1, 2027, to March 31, 2028 Option Year Three: April 1, 2028, to March 31, 2029 Option Year Four: April 1, 2029, to March 31, 2030

c) Schedules: Acceptable hours of service are Monday through Friday, 7 am to 4:30 pm

EST.

d) Container Requirements: The contractor will be required to supply containers for both solid waste and recycling services at all identified locations. All containers shall have metal lids with the capability to close and latch all openings to prevent refuse from blowing or falling out and be resistant to animal intrusion. Contractor‐supplied containers are to be the type used for commercial businesses, must be in good repair, and appropriately labeled to distinguish between solid waste collections and recycle collections.

e) Recycling Requirements: Recycle containers shall accommodate one stream of recyclables (all paper fibers, plastics, metals, and other containers are co‐mingled in each recycling container).

f) Collection Locations: EVER has numerous locations identified as solid waste or recycling collection points. Each location is addressed below with the required container type, quantity, size, and service requirements.

i) Location MC1 (Flamingo District Maintenance Compound): Requires one 6‐cubic yard, closed metal top, solid waste container with the capability to have all openings latched. The container shall be scheduled for once‐a‐week service.

ii) Location MC2 (Flamingo District Maintenance Compound). Requires one 20‐cubic yard, open top, construction, and demolition (C&D) container. The container shall be scheduled for once‐a‐month service.

iii) Location MC3 (Flamingo District Park Housing). Requires one 10‐cubic yard, closed metal top, recycling container with the capability to have all openings latched. The container shall be scheduled for once‐a‐month service.

iv) Location MC4 (Flamingo District Park Housing): Requires one 8‐cubic yard, closed metal top, solid waste container with the capability to have all openings latched.

The container shall be scheduled for once‐a‐week service.

v) Location MC5 (Flamingo Fish Cleaning Station): Requires one 6‐cubic yard, closed metal top, solid waste container with the capability to have all openings latched.

The container shall be scheduled for once‐a‐week service.

vi) Location MDC1: (Pine Island Maintenance Compound): Requires one 8‐yard, closed metal top, solid waste container with the capability to have all openings latched.

The container shall be scheduled for once‐a‐week service.

vii) Location MDC2: (Pine Island Maintenance Compound): Requires one 20‐cubic yard, open top, construction and demolition (C&D) container. The container shall be scheduled for once‐a‐month service.

viii) Location MDC3: (Pine Island Recycling Compound): Requires two 10‐cubic yards, closed metal top, recycling containers with the capability to have all openings latched. Containers shall be scheduled for once‐a‐month service.

ix) Location MDC4: (Bill Robertson Building): Requires one 6‐, closed metal top, solid waste container. Containers shall be scheduled for once‐a‐week service.

x) Location MDC5: (Pine Island Housing). Requires one 8‐yard, closed metal top, solid waste container with the capability to have all openings latched. The container shall be scheduled for once‐a‐week service.

xi) Location MDC6 (Tamiami Ranger’s Station). Requires one 8‐yard, closed metal top, solid waste container with the capability to have all openings latched. The container shall be scheduled for once‐a‐week service.

xii) Project Sites Containers: The park requests set prices identified for C&D Containers and/or recycling containers (4, 6, 8, 10, and 20 yards) for project locations. Service for the C&D and recycle containers will be called in as needed.

Contractor Responsibilities: The contractor has the following responsibilities:

g) Submittals: The contractor will submit to the Contracting Officers Representative

(COR) for approval of contractor‐owned and maintained containers to be used within the park.

h) Reports: The contractor shall maintain a once‐a‐month work log. The work log must be attached or incorporated into the monthly invoice. The following information is required on the invoice for each location serviced: line‐item Number, date of service, and associated cost. The contractor shall make a report available to COR no later than five working days after the end of each month. Refuse from collections other than those for the National Park Service shall not be combined or commingled with the refuse collected within the park. All trucks shall be empty before collecting any refuse from within the park.

i) Collection Disruption. The contractor shall notify the COR of any conditions that may interrupt the performance such as blocked container sites, delays due to security measures, and vehicle breakdowns. Collections because of authorized delays shall be performed the next business day. The contractor shall coordinate these disruptions with the COR. The contractor shall collect refuse material during periods of inclement weather. In cases of severe weather, the COR may authorize exceptions. When exceptions are granted, the contractor shall make up all missed collections within 24 hours after the severe weather has terminated, unless the COR authorizes additional time.

j) Operating Hours: The contractor shall establish routes and schedules based on the most cost‐effective and efficient method. Pickups shall be scheduled only between 7:30 am to 4:30 pm daily, Monday through Friday. Collection outside designated hours shall require approval by the COR.

k) Collection Points. The contractor shall position containers for ease in depositing refuse.

This may require repositioning of containers from time to time. The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions. The contractor shall not relocate any container without the approval of the COR. No additional collection points can be added without the approval of the COR.

i) Collection Point Maintenance: The contractor shall return the containers to their original location after servicing, in an upright position with the lids securely in place.

The contractor shall immediately clean spills and debris that may occur during servicing of containers. The contractor shall collect all refuse on the ground in and around enclosures or within 10 feet of the containers, whether spilled by the contractor or placed there by park visitors.

l) Disposals: The contractor shall transport and dispose of all waste at a licensed disposal site selected by the contractor. Disposal shall be following existing local, state, and federal regulations. The contractor shall be responsible for any permit or fees associated with the use of disposal locations.

m) Contractor’s Spill Plan: The Contractor shall submit for approval a spill plan outlining the actions the contractor shall take in the event of a spill. A spill is defined as material coming from one of the refuse containers or one of the vehicles used in collection operations.

n) Equipment Maintenance: The contractor shall perform all cleaning, painting, repair, and associated maintenance tasks on contractor‐owned equipment. The contractor shall provide and maintain containers based on the government‐designated color scheme.

All signs or stenciling shall be legible. Repairs or replacement of existing signage or labeling shall be the responsibility of the contractor. If container damage occurs because of contractor negligence it shall be replaced at no additional cost to the Government. The contractor shall maintain all containers ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers shall remain in safe and serviceable condition. They shall remain easily accessible. The access doors on the animal‐resistant refuse containers shall be checked periodically to ensure they are fully operational. The contractor shall coordinate with COR on the replacement of a container. Trucks used for hauling and collecting shall be washed as necessary to ensure they are free of odor, dirt, debris, and pests.

o) Contractor‐Furnished Vehicles. Contractor vehicles shall have the company name prominently displayed on both sides of the vehicle. Vehicles shall be maintained and cleaned to present a neat, professional appearance. All vehicles shall be registered, licensed, insured, and operated in a safe and serviceable condition. Vehicles found to be unsafe or mechanically unsound shall be restricted from operating in the park.

Vehicular repairs shall not be performed in the park. The COR may inspect the contractor’s vehicle(s) at any time and direct the removal of all unsafe vehicle(s) from the park. The Contractor shall have sufficient equipment to ensure completion of contract requirements in the event of equipment failure.

p) Contractor Personnel. Contractor personnel shall present a neat, professional appearance and be easily recognized by wearing a badge or clothing that signifies the company. The Contractor shall have competent personnel who are trained and capable of handling minor incidents. Additionally, each work team shall be provided with first aid kits complying with OSHA and state requirements to care for minor injuries normally sustained by contract personnel performing duties associated with refuse collection.

q) Safety and Environmental Compliance. The contractor shall comply with pertinent provisions of the Occupational Safety and Health Act (OSHA), and state, and local, safety laws. The contractor shall comply with pertinent Environmental Protection Agency laws and regulations. The contractor shall submit for approval a contractor safety plan.

r) Quality Control. The contractor shall develop and maintain a quality control program to ensure refuse collection is performed following accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non‐recurrence of defective services. At a minimum, the contractor shall develop quality control procedures addressing the areas identified in this PWS. Historical data collected during the life of the contract shall be easily transferred at the end of the performance period at no additional cost to the Government.

s) Contractor Point of Contact (POC). The contractor shall establish and maintain an office where the contract manager or alternate(s) can be contacted during collection hours.

The contractor shall provide the Contracting Officer with phone numbers and email addresses where service calls and complaints can be reported. The contractor shall provide the Contracting Officer with the names and phone/mobile numbers of the contractor

POCs for after‐business hours include nights, weekends, and holidays. This information shall be revised whenever personnel changes occur. Notifications of deficiencies with the contract shall be made through the contractor’s designated POC.

t) Payment Submittals: Payment requests shall be submitted electronically through the Department of the Treasury’s Invoicing Processing Platform (IPP) System. The IPP website address is https://www.ipp.gov. The Contractor shall use the IPP website to register, access, and use IPP for submitting payment requests. Assistance with IPP enrollment can be obtained by contacting the IPP Production Helpdesk via email at ippgroup@bos.frb.org or by phone (866) 973‐3131. An invoice is required to be attached to the IPP payment request. The following information is required on the invoice for each location serviced

i) Dates of service

ii) Associated cost.

Park Responsibilities:

u) Points of Contact (POC):

i) Contracting Officer: The contracting officer (CO) is responsible and has the sole authority for directing and/or negotiating any changes in the terms, conditions, or amounts cited in the contract. Increases in the scope of work shall be approved only by the contracting officer.

ii) Contracting Officer’s Representative (COR): All work will be regularly inspected by the Contracting Officer’s Representative (COR) and any deficiencies will be reported in writing to the CO. The assignment of a COR will be announced at the time the delivery order is awarded. The COR is responsible for:

(1) Monitoring the contractor’s technical progress including the surveillance and assessment of performance and recommending to the Contracting Officer changes in requirements.

(2) Interpreting the PWS.

(3) Performing technical evaluation as required.

(4) Performing technical inspections and acceptances required by this contract.

(5) Assisting the CO in the resolution of technical problems encountered during performance.

(6) Approving invoices.

(7) Working through the CO to accomplish contract modifications as the need arises.

v) Quality Assurance: The CO will work with the COR to determine the existence of a deficiency in performance, the corrective action(s) to be taken, and the timeliness of deficiency correction. If deficiencies are not corrected in a satisfactory and timely manner, work will not be approved for payment. The government will periodically evaluate the contractor’s performance by appointing representatives to monitor performance to ensure services are received. The government representative will evaluate the contractor’s performance through periodic on‐site inspections of the contractor’s quality control program and receipt of complaints. The government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality control inspections if performance is consistently found to be satisfactory or better.

w) Performance Evaluation: This contract is subject to performance evaluation. The CO will work with the COR to determine the existence of a deficiency in performance, the corrective action(s) to be taken, and the timeliness of deficiency correction. If deficiencies are not corrected in a satisfactory and timely manner, work will not be approved for payment. Following the end of each contract period and at the request of the contractor, a government evaluation will be forwarded to the contractor.