Attachment 0001 - Performance Work Statement (PWS) - ICIDS 23June21.pdf

PERFORMANCE WORK STATEMENT (PWS)

CONVENTIONAL INTRUSION DETECTION SYSTEMS (IDS),

ELECTRONIC ENTRY CONTROL SYSTEMS (EECS),

CLOSED CIRCUIT TELEVISION (CCTV) AND

FIRE DETECTION SYSTEMS (FDS)

AT PINE BLUFF ARSENAL (PBA)

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide maintenance and repairs on Pine Bluff Arsenal’s IDS system. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform preventive maintenance and repairs of existing IDS, EECS, CCTV, and FDS systems as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Pine Bluff Arsenal has recently received a new Integrated Commercial Intrusion Detection System (ICIDS)-V IDS/EECS/CCTV system. Prior to the new install, PBA had an ICIDS-II IDS system which was antiquated and parts could not be ordered.

1.3 Objectives: Maintain and repair IDS/EECS/CCTV/FDS systems on Pine Bluff Arsenal.

1.4 Scope: The contractor shall provide a DAQ StarWatch ICIDS-V certified employee to administer, provide preventive maintenance, and repair existing IDS, EECS and CCTV for the IDS and Ammunition Area. The contractor will troubleshoot and recommend corrective actions on FDS. IDS consist of DAQ Electronics, also known as ICIDS-V, its maps, components, sensors, connections, systems wiring, control units, and dedicated conduit. EECS consists of all access control hardware, software, connections, and system wiring. CCTV includes all cameras, CCTV specific wiring, connections, and hardware that is integrated into the ICIDS-V and CCTV located in the ammunition area. FDS consists of all sensors, system components, wiring, hardware and software. PBA is in the process of installing IDS/EECS/CCTV. PBA anticipates installation being complete on or about July 2021. This equipment will be covered by a one year warranty for parts/operation/preventative maintenance and will not be the responsibility of the Contractor. However, the contractor will be responsible for all monthly and quarterly testing as required by regulation. Once the warranty period is complete, the Contractor shall perform periodic preventive maintenance IAW Original Equipment Manufacturer (OEM) standards and maintain the IDS/EECS/CCTV in an operational state. Contractor shall provide required material to perform needed adjustments, and/or replacement of components, scheduled preventive maintenance, and/or for testing. Contractor will perform unscheduled repairs during work hours by making adjustments, replacing components, or other actions necessary to return the system to full operation. Additionally, the Contractor shall provide continuous database maintenance for all functions and capabilities in accordance with the DAQ operational manuals.

This includes performing data backups, account scheduling, command file development and maintenance, and access level configuration.

1.5 Period of Performance: The period of performance shall be for one Base Year of 12 months and four 12-month option years. The Period of Performance reads as follows:

Base Year 1 October 2021 – 30 September 2022

Option Year I 1 October 2022 – 30 September 2023 Option Year II 1 October 2023 – 30 September 2024 Option Year III 1 October 2024 – 30 September 2025 Option Year IV 1 October 2025 – 30 September 2026

1.6 General Information

1.6.1 Quality Control (QC): The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. QCP is to be delivered with the contractor’s proposal. Then, 3 copies of a comprehensive written QCP submitted to the Contracting Officer (KO) and Contracting Officer Representative (COR) within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the KO’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: Maintenance work shall be performed excluding Federal Holidays. The current list of observed federal holidays is as follows:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730-1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Unscheduled service calls may occur after duty hours or on holidays or weekends.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Pine Bluff Arsenal, Arkansas. Pine Bluff Arsenal is a United States Army military reservation located in Jefferson County, approximately 40 miles south of Little Rock, Arkansas.

1.6.6 Type of Contract: The government will award a firm-fixed-price contract.

1.6.7 Personnel and Security Requirements: Contractor personnel performing work under this contract must have a security clearance of CONFIDENTIAL, granted in accordance with AR 380-67, paragraph 3- 400, and must maintain the level of security required for the life of the contract. If contractor personnel do not have a CONFIDENTIAL clearance at the start of the contract, then all required paper work must have been submitted to obtain one. If any employee is subsequently unable to receive a confidential clearance, the contractor shall replace that employee. The security requirements are in accordance with the attached DD254. The following are the Antiterrorism/Operations Security training requirements.

1.6.7.a. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.6.7.b. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Directorate of Emergency Service. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.c. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 60 calendar days after contract award.

1.6.7.d. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.6.7.e. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.6.7.1 Contractor personnel will be required to obtain a satisfactory local law enforcement background check conducted by the PBA Security Office and obtain a PBA access badge.

1.6.7.2 The contractor shall provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Employees, while on PBA, shall not in any way reflect discredit upon PBA or the Department of the Army (DA).

1.6.7.3 The Pine Bluff Arsenal installation commander has the authority to bar individuals from the installation for misconduct. The KO may bar an employee from the work site in the interest of security, safety, or other legitimate Government concern. The barring of an employee from the job site or from the installation shall not relieve the contractor of the requirement to provide sufficient personnel to perform the services as required by this contract.

1.6.7.4 Vehicles shall be property licensed and registered with the State of Arkansas.

1.6.7.5 The contractor shall display company name and telephone number on both sides of his/her vehicles and equipment. Magnetic signs are acceptable. Signs shall be easily readable from 20 feet by persons with 20/20 vision.

1.6.7.6 Contractor personnel or any representative of the contractor entering Pine Bluff Arsenal, Arkansas, shall abide by all security regulations and shall be subject to security checks in accordance with Pine Bluff Arsenal's regulations.

http://jko.jten.mil/

1.6.7.7 Contractor personnel and property shall be subject to search and seizure upon entering the confines of Pine Bluff Arsenal, Arkansas, while on Pine Bluff Arsenal, Arkansas, and upon leaving the confines of Pine Bluff Arsenal, Arkansas.

1.6.7.8 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. All parts/equipment shall remain the property of the Government and shall at no time be removed from Pine Bluff Arsenal without the KO/COR/PBA's Systems Administrator approval. The contractor shall store all removed parts/equipment in a Government furnished storage space unless otherwise specified and approved by the KO/COR/PBA's Systems Administrator. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.9 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall report any occurrence of duplicated, misplaced, damaged, missing or lost keys to the KO or COR/Systems Administrator within 4 hours after discovery of occurrence and submit a written report to the KO or COR/Systems Administrator by close of business the next working day. The written report shall provide complete details relating to duplication, misplaced key, loss, etc.

1.6.7.9.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.9.2. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.7.10 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.8 Safety: The contractor shall safeguard and maintain all Government property, as well as-provide for the safety and well-being of personnel employed in the performance of this contract. The contractor shall comply with the provisions of EM 385-1-1 (Current), prepared by the Department of the Army, Corps of Engineers and published by the U.S. Government Printing Office; the Occupational Safety and Health Act (OSHA); and any other applicable safety laws and regulations. Contractor personnel shall wear safety items required by OSHA during the performance of tasks requiring protective equipment or clothing. The contractor shall develop and implement a safety program for employees performing work under this contract. The contractor shall submit the safety plan to KO or COR/PBA's Systems Administrator at least ten calendar days prior to start of contract performance. Revisions shall be submitted at least seven working days prior to effective date of change.

1.6.9 Accident Reporting: The contractor shall maintain an accurate record of accidents resulting in traumatic injury or death and accidents resulting in damage to Government property, supplies, or equipment. The contractor shall report all accidents to the KO and COR.

1.6.10 Special Qualifications: The contractor personnel performing maintenance and repair service on the systems shall be DAQ ICIDS certified and trained integrator for StarWatch system (version 5.5) and shall have a minimum of three years experience in maintenance and repair on systems equal in size, type and complexity of the systems indicated. All personnel must be DAQ Starwatch ICIDS certified to work on ICIDS-V system. Due to the multiple different critical nature of fire detection and alarm systems on PBA, contractor personnel are not required to have a specific fire certification IAW NFPA 72 section 10.5.1.2, 10.5.1.3, A10.5.3 and A10.5.3.1., but demonstrate knowledge of fire alarm and detection equipment. As the contractor performing maintenance and repair services for PBA on Fire and CCTV systems the base will work with the contractor to ensure opportunities for new system certifications. A National Institute for Certification in Engineering Technologies (NICET) IV Fire Alarm engineer is required to be on staff and dedicated to supporting the onsite personnel and PBA's Fire & Emergency Service Department and/or Directorate of Public Works to provide high level technical support. The contractor shall be a certified integrator for the Genetec Omnicast CCTV software system.

1.6.11 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, contracting officers representative, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.12 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.13 Key Personnel: The follow personnel are considered key personnel by the government: offsite project manager and NICET IV fire alarm engineer. The contractor shall provide a project manager and alternate who shall be responsible for the performance of the work. 10 calendar days prior to start of the contractor performance, the contractor shall submit to the KO, in writing, the names, phone numbers, and work assignments of the contractor's management and supervisory personnel scheduled to perform work under this contract. The project manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The project manager or alternate shall be available between 0730-1630, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Changes to the contractor work list shall be submitted not later than seven calendar days prior to implementation of the change. In emergency situations and cases of adverse actions, where seven calendar day’s notice is not possible, the contractor shall submit the change in writing to the KO or designated COR/PBA's Systems Administrator not later than forty-eight hours after the change is implemented.

1.6.14 Identification of Contractor Employees: All personnel utilized in the performance of the contract shall be employees of the contractor and legal residents of the United States. Contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel on duty shall wear government provided identification badges. Identification badges shall be worn in front, above the waist.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Files: The contractor shall maintain complete and accurate files of documentation, records, and reports required under the terms of this contract. The contractor shall not allow access to the files by any Government agency, non-Government agency, or individual unless specifically authorized by the KO or COR/PBA's Systems Administrator. Files shall be made available to the KO or COR/PBA's Systems Administrator or designated representative upon request. All files will become the property of the Government and shall be turned over to the KO or COR/PBA's Systems Administrator at the expiration or termination of this contract and before receipt of final payment.

1.6.17 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI.

The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI. The contractor shall not employ any employee of the United States Government, either military or civilian, if such employment would create a conflict of interest, nor employ any of their relatives or individuals with whom the Government employee has a covered relationship, if so, such employment would result in a violation of the Joint Ethics Regulation (JER).

1.6.18 Area of Responsibility: Separate systems to be serviced or repaired with various components are located in various buildings on Pine Bluff Arsenal. The following buildings/igloos represent a total of approximately 300 alarm sensors consisting of Passive Infrared Motion Sensors (PIMS), Balanced Magnetic Switches (BMS), Duress Switches, Uninterruptible Power Supply (UPS), Remote Area Data Collectors (RADC), RADC Input/Output Expansion (RIOX), Modules, Integrated Axis Controller (IAC)- III Local Controllers, Poller Mux Bins with Audio/Digital Poller Mux Cards, Access/Security Keypads, Bridges and card readers.

Building 10-020 Igloo 62-290 Building 10-040 Building 64-060 Building 11-060 Igloo 64-350 Building 12-631 Igloo 84-110 Building 13-100 Igloo 84-120 Building 13-040 Igloo 84-210 Building 16-050 Igloo 84-220 Building 17-110 Igloo 84-230 Building 17-120 Igloo 84-310

Building 17-130 Igloo 84-320 Building 23-371 Igloo 84-410 Building 24-020 Igloo 84-420

Building 34-121 Igloo 84-430 Building 34-161 Igloo 84-440 Building 34-910 Igloo 84-450 Building 42-210 Building 93-500 Building 44-101 Building 96-621 Building 60-01 Building 60-020 Building 60-021

1.6.19 Disclosure of Information: Performance under this contract may require the contractor to access data and information proprietary to a Government agency, another Government contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The contractor, including its employees, agents, or subcontractors, shall not disclose such information unless authorized in advance, in writing, by the KO or COR/PBA's Systems Administrator.

1.6.20. Work Coordination and Operating Hours

1.6.20.1. The KO or COR/PBA's Systems Administrator or his/her authorized representative will initiate service calls when the IDS/EECS/CCTV/FDS are not functioning properly. A DAQ certified service technician shall be available to provide service to the complete IDS/EECS/CCTV/FDS at all times during the normal workweek. For high priority service calls during normal working hours, the COR/PBA's System Administrator may direct the service technician to arrive at the site of a malfunction within 60 minutes from time of notification. The KO or COR/PBA's Systems Administrator shall be furnished with a telephone number where the service supervisor can be reached at all other times. Service personnel, other than normal work hours, shall respond either telephonically or on site within two hours after receiving a service request for IDS/EECS/CCTV service. The IDS shall be restored to proper operating condition within 24 hours and EECS/CCTV within 48 hours after service personnel arrive on site, if parts/equipment are readily available.

1.6.21 Invoicing: The contractor may submit monthly invoices for payment. Also, the contractor may submit a separate monthly invoice for spare parts. All monthly invoices shall be sent through Wide Area Work Flow (WAWF).

1.6.21.1. Contingencies: Contingency situations that can arise for which the contractors shall provide service are: disasters, civil disturbances, mobilization, alerts and special exercises.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. ACCESSIBLE. Capable of being reached or inspected without the requirement to remove permanent or fixed construction. Facility can be readily restored to its previous state at the conclusion of activity. As an example, ductwork or piping above a plaster ceiling is not accessible if no provisions such as access or inspection openings were provided. Ductwork or piping above a lay-in acoustical ceiling is accessible as the ceiling can readily be restored to its original condition at the conclusion of the work.

2.1.2. ADJUST. Performing the necessary alterations to return the performance of the part to within the stated acceptable range.

2.1.3. CHECK. To observe a system or its components for satisfactory operating performance, condition, and accuracy as compared to its designed operating parameters and to replace/repair all deficiencies discovered.

2.1.4. CLEAN. Free from dirt, foreign material, debris, contamination, or impurities; unsoiled, unstained, recently laundered.

2.1.5. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.6. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.7. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.8. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.9. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.10. EQUIPMENT: Machines, apparatus, tools, or devices used in the performance of any action, including, but not limited to, heavy equipment (trucks, bulldozers, etc.), shop equipment (hammers, drill, etc.), food service equipment (ranges, mixers, steam tables, etc.), office equipment (typewriters, computers, etc.), and Building equipment (fans, pumps, boilers, etc.). As it relates to the system equipment, equipment is a major component that is an accountable item.

2.1.11. FACILITY. Includes everything Government owned within Government boundaries.

2.1.12. INSPECT. To conduct a close, thorough, and critical appraisal of the systems, equipment, components, and services covered by this contract and to provide detailed written reports on the conditions observed.

2.1.13. KEY CONTROL. The establishment, implementation and maintenance of systems and records to identify holders of all keys; verify authorization of key cutting orders; cross-reference keys, room numbers, lock/key brand/type; document lost keys; and restrict access to keys and key records.

2.1.14. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.15. MAINTAIN: To furnish necessary resources including repairs to keep systems and components operating in a safe, effective and reliable manner, to extend its useful life, and to minimize unscheduled downtime.

2.1.16. OPERATE. To furnish all labor to systematically ensure that systems and equipment are properly performing their intended and designed functions and are functioning safely, effectively, and efficiently or reliable, trouble free service.

2.1.17. OPERATION. To adjust, control or guide a specific thing so as to produce a specific performance or result in accordance with a specific operating procedure.

2.1.18. PART. A system component that is not considered an accountable item.

2.1.19. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.20. PREVENTIVE MAINTENANCE (PM). A systematic and cyclic check, inspection, and correction of minor deficiencies as well as the recording and reporting of deficiencies beyond the scope of PM.

2.1.21. PROVIDE: Furnish, install, test, inspect and make ready for use.

2.1.22. REPAIR (GENERAL). The restoration of a failed or failing system to return to full operation.

Repair is performed by replacing system components to the board level, making adjustments, or other actions necessary to correct deficiency.

2.1.23. REPLACEMENT. A new or refurbished component used to replace a failed component.

2.1.24. RESPONSE TIME (RESPOND). The total time from the receipt of a work requirement by the contractor until the contractor telephonically or physically reports to the site and begins to perform the work requirement. The response times indicated herein are a standard for performance on which the Government will evaluate the contractor.

2.1.25. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.26. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.27. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.28. SCHEDULED MAINTENANCE (SM). Maintenance activities performed on a recurring basis in accordance with predetermined frequencies.

2.1.29. SCHEDULED MAINTENANCE SCHEDULE (SMS). The contractor generated document, which details the scheduled maintenance tasks to be accomplished under this contract and specific days on which those tasks will be performed.

2.1.30. SYSTEM. A group of interacting or interdependent components and equipment operating together to perform a common function. As an example a piping system would include all piping, hangers, valves, pumps, controlling components, and fittings necessary to ensure proper operation in the achievement of its overall function.

2.1.31. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.32. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.33. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation BMS Balanced Magnetic Switches CAD Computer-Aided Design CCE Contracting Center of Excellence CCTV Closed Circuit Television CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf CMR Contract Management Reporting DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense EECS Electronic Entry Control System EM Engineers’ Manual FAR False Alarm Rate FAR Federal Acquisition Regulation GFP Government Furnished Property GSA General Services Administration HIPAA Health Insurance Portability and Accountability Act of 1996 IAC Integrated Axis Controller IAW In Accordance With ICIDS Integrated Commercial Intrusion Detection System IDS Intrusion Detection System KO Contracting Officer JER Joint Ethics Regulations MIL-STD Military Standard NA Not Applicable NAR Nuisance Alarm Rate NICET National Institute for Certification in Engineering Technologies NLT No Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OEM Original Equipment Manufacturer

OSHA Occupational Safety and Health Act PBA Pine Bluff Arsenal PAM Pamphlet PIMS Passive Infrared Motion Sensors PM Project Manager PM Preventive Maintenance POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RADC Remote Area Data Collectors RIOX RADC Input/Output Expansion SOP Standing Operating Procedure TE Technical Exhibit TM Technical Manual UPS Uninterruptible Power Supply US United States USC United States Code WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will not provide any services.

3.2 Facilities: The Government will not provide the necessary workspace for the contractor staff. The Contractor will have to provide storage space for contractor equipment.

3.3 Utilities: The Government will provide water and electricity.

3.4 Equipment: The Government will allow the Contractor use of the equipment listed below. The Contractor shall ensure the equipment is not damaged and returned to USG personnel immediately upon completion of task. This equipment will remain on the USG hand receipt and will not provide as traditional Government Furnished Property under this contract.

ITEM PRICE

1. Light, Optical Source Noyes/Fisher OLS.6 $ 1,550.30

2. Light, Optical Source Noyes/Fisher OLS.6 $ 2,540.75

3. Meter, Optical Power Noyes/Fisher OPM-3 $ 1,367.38

4. Detector, Visual Fault Noyes/Fisher VRI-2 $ 346.65

5. Detector, Optical Fault Noyes/Fisher VRI-2 $ 346.65

6. Box, Optical Time Domain Reflectometer Launch Alco Fujikura $ 727.13

7. Microscope, Optical Fiber Inspection 400 $ 466.65

8. Microscope, Optical Fiber Inspection 400 $ 466.65

9. Microscope, Optical Fiber Inspection 400 $ 466.65

10. Cleaver Optical Fiber Precision Optical 2000 $ 1,495.00

11. Simulator, Fiber Optic Network Noyes FB2-M6-SM-100 $ 415.75

12. Simulator, Fiber Optic Network Noyes FB2-M6-SM-100 $ 415.75

13. Cleaver, Fiber Alcoa Fujikura CT-07 $ 1,100.00

14. Cleaver, Fiber Alcoa Fujikura CT-07 $ 1,100.00

15. Cleaver, Fiber Powercleave Alcoa Fujikura FK11-FJ $ 3,900.50

16. Cleaver, Fiber Alcoa Fujikura CT-04B-S8 $ 1,550.00

17. Polisher, Fiber UT-9005-2 Two Position Portable $ 2,995.00

18. Polisher, Fiber UT-MINIPOL-1 Single Position $ 1,995.00

19. Reflectormeter, Mini Optical Time Domain Graybar M600 $13,623.48

20. Oven, Fiber Curing 6-Port Fibertron 9550 $ 351.00

21. Oven, Fiber Curing 6-Port Fibertron 9550 $ 351.00

22. Oven, Fiber Curing 6-Port Fibertron 9550 $ 351.00

23. Cabinet, Dust Free Hoffman $ 595.32

24. Monitor, Video Hand Held Tote Vision LCD $ 486.00

TOTAL: $39,003.61

3.5 Materials: Any Government furnished manual, which may be loaned to the contractor, shall be hand receipted to contractor and immediately returned upon contract expiration or termination. The KO/COR/PBA's Systems Administrator must be notified if the contractor has a need for manuals.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS. Contractor will provide personnel located on site with office work space, i.e., trailer, off post office space; furniture, and information technology equipment and connections (computers, printers, copiers, fax, WiFi, internet). If needed, there is a concrete pad available to place a trailer with water, electricity, and sewer; connections ate at the expense of the Contractor. After connection there will not be a utility usage charge Also, an igloo is available inside a fenced area where replacement/spare parts can be stored.

4.2 Secret Facility Clearance: The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted at a minimum CONFIDENTIAL security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment 1.

4.3. Materials.

4.3.1. The Contractor shall keep records and logs of each task. The log shall contain all initial settings in the format used by the ICIDS OEM manuals. Complete logs shall be kept and be available for inspection on site, demonstrating that planned and systematic adjustments and repairs have been accomplished for IDS/EECS/CCTV systems. Contractor is responsible to update and maintain the Zone worksheets for each account. Copies shall be maintained on file.

4.3.2. The contractor shall separately record each service call request, as received. This shall include the serial number (if available) identifying the component involved, its location, date and time the call was received, nature of trouble, name(s) of service personnel assigned to the task, instructions describing what was done, the amount and nature of the materials used, the time and date work started, and the time and date of completion. The contractor shall deliver a record of the work performed upon request to the KO or COR/PBA Systems Administrator.

4.3.3 Contractor shall conduct required tests, adjustments and/or replacements of components including sensors within the IDS and EECS. Also includes continuous database maintenance for all functions and capabilities IAW with the operational manuals and other required manuals. A record of all sensor tests will be maintained for 12 months. The record will reflect the date of the test, the name of person conducting the test, results of the test, and any required corrective action resulting from the test.

4.3.4. The contractor shall provide all ready spare parts required to perform this contract. The parts will be purchased off of Government Services Administration (GSA) price list, if available. If not available, it will be cost plus 10%. All parts orders should be approved by the KO or COR/PBA's Systems Administrator.

4.4. Equipment. The Contractor shall provide storage space for contractor equipment.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for periodic preventive maintenance IAW Original Equipment Manufacturer (OEM) standards and maintain the IDS/EECS in an operational state.

Contractor shall provide required material to perform needed adjustments, and/or replacement of components, scheduled preventive maintenance, and/or for testing. Contractor will perform unscheduled repairs during work hours by making adjustments, replacing components, or other actions necessary to return the system to full operation. Additionally, the Contractor shall provide continuous database maintenance for all functions and capabilities in accordance with the DAQ operational manuals. This includes performing data backups, account scheduling, command file development and maintenance, and access level configuration.

5.2. Task Heading.

5.2.1 Contractor shall be available on a 40-hour normal workweek basis to repair and maintain any and all IDS/EECS/CCTV/FDS systems covered under this contract, regardless of the cause of the malfunction. On his/her own initiative, the Contractor shall be required to coordinate and work with other Pine Bluff Arsenal agencies and contractors to diagnosis problems and resolve them.

5.2.2. Contractor shall conduct required tests, adjustments and/or replacements of components including sensors within the IDS and EECS. Also includes continuous database maintenance for all functions and capabilities IAW with the operational manuals and other required manuals. A record of all sensor tests will be maintained for 12 months. The record will reflect the date of the test, the name of person conducting the test, results of the test, and any required corrective action resulting from the test.

5.2.3. Contractor shall perform data base maintenance and updates including data backups, account scheduling, command file development and maintenance, and access level configuration.

5.2.4. Performance of scheduled adjustments and repairs shall include verifying proper operation of the IDS/EECS/CCTV/FDS systems. The contractor shall enter all updates or new IDS/EECS/CCTV database entry requirements into the server database as received. The contractor shall provide system administrative assistance to monitor personnel and solve user problems and procedural problems arising within the IDS/EECS/CCTV systems, in order to maintain the orderly flow of data throughout the systems. Maximum nuisance and false alarm rates (NAR/FAR) will be approved by the KO or COR/PBA Systems Administrator.

5.2.5 The Contractor shall keep records and logs of each task. The log shall contain all initial settings in the format used by the ICIDS OEM manuals. Complete logs shall be kept and be available for inspection on site, demonstrating that planned and systematic adjustments and repairs have been accomplished for IDS/EECS/CCTV systems. Contractor is responsible to update and maintain the Zone worksheets for each account. Copies shall be maintained on file.

5.2.6. The contractor shall separately record each service call request, as received. This shall include the serial number (if available) identifying the component involved, its location, date and time the call was received, nature of trouble, name(s) of service personnel assigned to the task, instructions describing what was done, the amount and nature of the materials used, the time and date work started, and the time and date of completion. The contractor shall deliver a record of the work performed upon request to the KO or COR/PBA Systems Administrator.

5.2.7. In support of the 24-hour time-to-repair requirement for IDS and 48 hour for EECS/CCTV, Contractor shall keep and maintain a supply of ready spare parts available at all times. Repair problems of this nature shall be reported to the KO or COR/PBA's Systems Administrator for resolution. Parts shall be stored in a secure storage facility protected at all times in accordance with DA Pam 190-51, Appendix B-2, Risk Level 1. The storage area shall be large enough for storage shelves, workbenches for testing operations, office equipment, and test equipment.

5.2.8. The ICIDS-V systems integrates primary functional parts/equipment manufactured by DAQ with sensors and other standard peripheral parts/equipment available from a variety of sources, and supplied by respective manufacturers or suppliers. The contractor shall request replenishment of all parts/equipment into Ready Spares storage as approved by the KO or COR/PBA's Systems Administrator. The Contractor is required to purchase any new or replacement parts. For single parts over $500 or cumulative parts adding up to $500 purchased for maintenance, the contractor shall provide an estimate to the KO or COR/PBA's Systems Administrator for approval. If a standard part is not available as a replenishment item, a commercial component, having equal quality, having compatibility/networthy with the zone control unit and other primary functional parts and at least equivalent protective capabilities as the standard item shall be integrated into the systems.

5.2.9. The ICIDS System runs on DAQ StarWatch software applications that are proprietary to DAQ Electronics. The contractor shall maintain the software and integrate upgrades to the software as required to support installation of replenishment parts/equipment into the systems. Parts/equipment must be compatible with the existing RADC’s and other primary functional parts/equipment. Remote Area Data Collectors (RADCs) with RIOX Modules, Access/Secure Keypads Membrane, Power Line Filters and a battery-backup is the standard RADC used at Pine Bluff Arsenal.

5.2.10. Systems Maintenance. Accomplishment of the work shall include maintaining or having access to sufficient supplies and parts/equipment to complete the work within the specified time. In addition, the contractor shall:

5.2.10.1. Provide systems maintenance as specified in an IDS Maintenance Standard Operating Procedure (SOP) provided by the contractor.

5.2.10.2. Provide all required documentation.

5.2.10.3. Report work accomplished and components replaced.

5.2.10.4. Report any conditions considered as CHANGED from the state of the equipment at the start of the contract period.

5.2.10.5. Notify the COR as to when the work will start.

5.2.10.6. Clean up the areas worked in at the end of each workday.

5.2.10.7. Accomplish the work in the specified time IAW regulatory requirements.

5.2.10.8. Perform other work necessary to accomplish the above items.

5.2.11. Twenty-Four Hour Repair Call. The contractor shall provide a local or toll-free telephone number and a person to act as a point of contact to receive calls for repairs on a 24- hour-a day basis. A message machine (e.g., recorded calls) will not be accepted in lieu of this requirement. The local or toll-free telephone number and the name of the point of contact shall be provided to the KO or COR/PBA's Systems Administrator prior to the start of the contract. Any changes regarding the telephone number or the point of contact shall be immediately provided to the KO or COR/PBA's Systems Administrator.

5.2.12. Work Hours.

5.2.12.1. Preventive Maintenance (PM) shall be accomplished between the hours of 0730 and 1630 hours, exclusive of Saturdays, Sundays, and Federal holidays.

5.2.12.2. Maintenance and Repair Service Calls: Service calls outside normal hours shall be included in the contract base cost. Unscheduled maintenance will not be billed separately. Past history of unscheduled maintenance calls has been less than 10 hours in a two year period. The parts will be purchased off of GSA price list, if possible. If not available via GSA, costs for repair parts will be cost plus 10%.

5.2.13. Repair Service Call: The Government will provide a list of persons authorized to place calls in accordance with the terms and conditions of the contract. The contractor shall not accept calls from persons other than those persons whose names are provided to the contractor in accordance with this paragraph.

5.2.13.1. The contractor shall maintain the systems in normal operation so that there is no…