Attachment 0001 - 69391522D000013 - Cypher final.docx

Cypher, LLC.

ATTACHMENT 0001

SAFETY MANAGEMENT SYSTEMS (SMS)

SECTION B: SUPPLIES OR SERVICES AND PRICES

B.1 Supplies or Services

This is a Small Business Set-Aside, Indefinite Delivery and Indefinite Quantity (IDIQ) contract. This requirement was competed as a total small business set-aside to support the United States (U.S.) Department of Transportation (DOT), Federal Transit Administration (FTA), Office of Transit Safety and Oversight (TSO), Safety Oversight (TSO-10). Task orders may be issued on a Firm-Fixed Price (FFP), Labor Hour (LH), or hybrid FFP LH basis. Funding will be delivered on issued individual task order(s) with respective tasks, approved labor categories, rates, other direct costs (ODCs), and travel etc. The Period of Performance (POP) will be a five-year contract period which consists of a one base year period of 12 months and four (4) one (1) year option periods for each IDIQ base contract award.

MINIMUM QUANTITY: The minimum value specified herein, represents the total minimum amount of work effort (in terms of dollars) that the Government is required to order and the contractor is obligated to furnish as ordered, over the entire term of the contract. The total minimum value of this contract is $10,000.00. The Government reserves the right to withhold this minimum amount if the vendor demonstrates consistent lack of interest in competing for orders throughout the life of the contract.

MAXIMUM QUANTITY: The maximum value of the contract specified herein, represents the total maximum amount of work effect (in terms of dollars) that the Government may require and the contractor is obligated to furnish if and as ordered, over the entire term of the contract. The total maximum value of this contract is $17,664,148.80.

B.2 North American Industry Classification System (NAICS) Code and Small Business Standard

The North American Industry Classification System (NAICS) Code for this acquisition is 541611, Administrative Management and General Management Consulting Services. The small business size standard is $16.5 Million.

B.3 Contract Line Item Number (CLIN) Structure

CLIN/Objective 0001 - Policy Development and Implementation CLIN/Objective 0002 – Safety Risk Management (SRM) Process Implementation CLIN/Objective 0003 - Data Collection, Analysis, and Reporting CLIN/Objective 0004 - Technical Assistance Development and Delivery CLIN/Objective 0005 - Program Evaluation CLIN/Objective 0006 – Other Direct Costs (Travel, Printing, and Workshops)

B.4 Contract Period of Performance

The contract period of performance is from date of award through a five-year period including a one (1) year base and four (4) one-year option periods. The Federal Acquisition Regulation (FAR) clause 52.217-8 “Option to Extend Services” NOV 1999, shall be incorporated into the resulting contracts, as referenced in Section I, in the event the Government requires continued performance of any services with the limits and at the rates specified in the contract beyond the five-year period of performance term.

B.5 Pricing/Labor Rates Table

See Attachment 0002

B.6 Contract Period of Performance

The contract period of performance is from September 30, 2022, to September 29, 2027, the below chart illustrates the timeframe for the base and option year periods.

B.7 IDIQ Hybrid Contract Type

The contract type is an IDIQ with allowance of task orders issued against it to be FFP, or LH. Task orders also may be issued with a combination of CLINS with a Not-to-Exceed (NTE) value. All orders shall be awarded in accordance with Section H.22, Task Order Ordering Procedures.

The Contractor agrees that the pricing for each of the resultant task orders shall be submitted in accordance with the respective tables in Section B of this IDIQ contract for the base year and subsequent option periods. In doing so, the Contractor agrees that, unless otherwise specified in the request for quote, reimbursable travel shall be paid based upon Federal travel regulations in place at the time the travel takes place and no additional fees (General &Administrative (G&A), profit, etc.) shall be added to allowable costs.

Payment for services to be furnished under task orders awarded must be work that the contractor performed within scope of the base contract and task order for which the specific services are outlined. Payments shall be in accordance with the provisions of the Federal Acquisition Regulation (FAR) Clause 52.216-8 “SUBMISSION OF VOUCHERS FOR PAYMENT” and Section G.4, Billing Instructions.

(END OF SECTION B)

SECTION C: DESCRIPTION/ SPECIFICATION/PERFORMANCE REQUIREMENT SUMMARY (PRS) IN RESPONSE TO STATEMENT OF OBJECTIVES

In accordance with your approved proposal response dated March 11, 2022. these standards define performance for each individual CLIN, as specified in the below Statement of Objectives (SOO). It was deemed that your proposal provided all resources necessary for the support of this SOO and has therefore been incorporated by reference in the IDIQ contract.

C.1 Background

Pursuant to 49 U.S.C. § 5329, the United States Department of Transportation’s (USDOT) Federal Transit Administration (FTA) is charged with administering the National Public Transportation Safety Program (Safety Program) to improve the safety of public transportation systems that receive Federal financial assistance under 49 U.S.C. chapter 53. FTA adopted the methods and principles of Safety Management Systems (SMS) as the foundation of the Safety Program. An SMS is a formal, top-down, organization-wide data-driven approach to managing safety risk and assuring the effectiveness of safety risk mitigations. SMS includes systematic procedures, practices, and policies for identifying safety hazards and managing safety risk and is intended to support leadership in the prioritization and allocation of resources.

FTA supports the transit industry’s implementation of SMS by providing guidance, training, and technical assistance related to the Public Transportation Agency Safety Plan (PTASP) regulation at 49 Code of Federal Regulation (CFR) Part 673 and other Safety Program regulations including Parts 670, 672 and 674. Formal SMS programs are comprised of:

· Safety Management Policy: The foundation of an agency’s SMS. This policy includes information on developing and carrying out all other SMS elements.

· Safety Risk Management: Processes for identifying safety hazards and analyzing, assessing, and mitigating safety risk.

· Safety Assurance: Processes within a transit agency’s SMS to ensure the effective implementation of safety risk mitigations and attainment of safety objectives through the collection, analysis, and assessment of information.

· Safety Promotion: The component of SMS that includes training and communication to enable SMS activities.

In addition, internally, FTA is implementing data and risk-based SMS processes to identify, analyze, and prioritize safety concerns to inform decision-making on prioritizing resources towards improving transit safety.

C.2 Purpose

FTA is charged with administering the Safety Program to improve the safety of public transportation systems that receive federal financial assistance under 49 U.S.C. chapter 53.

FTA has adopted the methods and principles of SMS as the foundation of the Safety Program. SMS implementation will improve public transportation safety and provide transit agencies with a structure for understanding and addressing safety risk through proactive and timely organizational decision-making.

FTA’s Office of System Safety (TSO-10) within the Office of Transit Safety and Oversight (TSO) is responsible for supporting the transit industry in fully implementing SMS and managing and implementing FTA’s internal SMS processes. To support these efforts, TSO-10 is seeking contractor support in the following areas:

1. Policy Development and Implementation

2. Safety Risk Management

3. Data Collection, Analysis, and Reporting

4. Technical Assistance Development and Delivery

5. Program Evaluation and Safety Assurance

Expected benefits from the support provided in the five program areas listed above include the following:

· Improved transit industry safety performance, including a reduction in safety events, fatalities, and injuries.

· Implementation of statutory requirements for public transportation safety and increased understanding throughout the public transportation industry of FTA’s safety regulatory and oversight framework;

· Development and implementation of programs that support the transit industry’s effective adoption of SMS and FTA safety requirements;

· Assistance in the prioritization of Federal, State, and local resources for transit safety and in the prioritization of FTA activities based on the analysis of data and evaluation of transit safety risk;

· Implementation of the FTA Safety Risk Management program for identifying transit safety concerns and mitigating transit safety risk;

· Development of the FTA Safety Assurance program for evaluating the effectiveness of FTA’s safety risk mitigations, including safety programs; and

· Improved information sharing and coordination with the transit industry.

C.3 Mission

FTA’s core mission is to improve public transportation for America’s communities. FTA functions through a Washington, D.C. headquarters and 10 regional offices that assist transit agencies and other transit stakeholders across the United States. TSO-10 works to continuously improve transit safety through the implementation of SMS methods and principles.

C.4 Place of Performance

The contractor shall furnish necessary facilities to undertake the performance objectives. The work shall be performed at the contractor’s site except for meetings, workshops or conferences held outside the contractor’s site, for which travel will be specified ahead of time, and approved by the Contracting Officer’s Representative (COR).

C. 5 Performance Objectives

This SOO is intended to obtain support for the mission of TSO-10 in carrying out its policy and technical assistance activities, assessing and mitigating safety risk, and evaluating the effectiveness of these efforts to promote safety performance improvements.

Tasks TSO-10’s program activities include extensive writing which must be accomplished while adhering to requirements of the Plain Writing Act of 2010. The highest quality of professional writing is required for all program components. Publications must be compliant with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220).

All program activities require experience and expertise in working with FTA’s established software platforms, including Microsoft (MS) Office Suite and SharePoint. Proficiency with specialty software, as outlined below, is also required to support specific program components.

The contractor will support TSO-10 in administering FTA’s Safety Program through the following five program areas:

1. Policy Development and Implementation The contractor will support TSO-10 in the development and implementation of data driven and risk-based policies governing transit safety and guidance to support policy implementation. These efforts include, but are not limited to the following:

· Analysis of statutory requirements, legislative proposals, and public comments;

· Development of requests for information, advisories, and bulletins;

· Support for the development of plans, strategies, proposed and final regulations, directives, and standards (performance-based and/or compliance-based);

· Analysis performed as part of regulatory impact analyses and cost-benefit analyses;

· Support for drafting reports on FTA safety programs and policies in response to information requests and reporting requirements;

· Development of documentation required for information collection efforts pursuant to the Paperwork Reduction Act, such as supporting statements;

· Support for the management of the Public Transportation Safety Certification Training Program;

· Support for the development and execution of safety initiatives on priority safety topics;

· Formulation of policy papers, memoranda, and briefing documents; and

· Development of advice and recommendations to support policy decision-making.

2. Safety Risk Management The contractor will support TSO-10 through the management and implementation of FTA’s Safety Risk Management (SRM) process. These efforts include, but are not limited to the following:

· Technical data analysis to support risk assessments of identified transit safety concerns;

· Preparation of reports and briefing materials;

· Support for the management of the SRM working group;

· Support for the development, revision, and execution of the FTA SRM Action Plan; and

· Support for the management, documentation, and reporting of progress regarding the work plan.

The contractor will provide support by applying its expertise in analyzing and estimating the likelihood and severity of the potential consequences of safety hazards, together with an assessment of the significance of the results. This includes risk estimation and risk evaluation. The contractor will be expected to apply the following:

· Extensive knowledge and experience in qualitative and quantitative risk assessment;

· Knowledge of best practices in risk assessment;

· Experience in implementing common hazard analysis tools such as Preliminary Hazard Analysis, the Failure Modes Effects (and Criticality) Analysis, System and Sub-System Hazard Analysis, Operating Hazard Analysis, Job Hazard Analysis, Bowtie, Structured What If Technique, Hazard and Operability Study, the Fishbone Cause-and-Effect Diagram, Systems Theoretic Process Analysis, and deductive failure analyses tools such as Fault Tree Analysis and Event Tree Analysis.

· Understanding of the possible benefits and downsides of different risk assessment methods; and

· Knowledge and experience in supporting the selection of appropriate risk assessment methods.

The contractor will support the SRM team by assisting in identifying transit safety hazards and researching the systems related to the hazard, including activities such as engineering design review. The contractor must understand critical system design and performance factors, processes, and activities to the level necessary to identify and document hazards in sufficient detail to determine the associated safety risk within a system. The contractor will perform and prepare documented support for the following:

· Research, assessment, and analysis of the severity and likelihood of consequences associated with an identified safety hazard;

· Development of proposed mitigations, including system designs, to address unacceptable safety risk.

In addition to research, analysis, assessment, and development of mitigations to manage safety risk, the contractor must be readily available to prepare and present effective briefings required throughout the SRM process.

3. Data Collection, Analysis & Reporting

The contractor will support TSO-10’s program activities through the collection, validation, analysis, assessment, and presentation of data through the development of dashboards; analytic reports; maps, charts and graphs; and dynamic visualizations using data from various sources. Data will be accessible from the National Transit Database (NTD), State Safety Oversight Reporting Tool (SSOR), and other approved sources. The contractor must demonstrate the ability to conduct complex analyses of transit safety data.

The contractor will use FTA-approved software, data, and processes. The contractor will need familiarity with databases (e.g., Appian or MySQL) and Structured Query Language (SQL), and experience with Jira. Extensive experience is required in “extract, transform and load” (ETL) processes, identifying issues and validating data conflicts (e.g., in terms of totals, timestamps, counts, or other metrics), and aggregating data across disparate sources in various formats.

The contractor will conduct data analysis, including but not limited to importing, cleaning, exporting, and processing data with varying levels of complexity; flat file familiarity, such as NTD flat files https://www.transit.dot.gov/ntd/ntd-data; combining flat files with raw SQL data server dumps; business intelligence software and dashboards; and extensive experience with MS Office Excel formulas and tools.

These efforts include, but are not limited to the following:

· Support for the querying and analysis of safety data

· Evaluation of safety data for trends to support the determination of safety risk or related safety concerns

· Support for the development of protocols for validating analyzed data

· Support for the development and update of the Bus Safety Data Report and Rail Safety Data Report

· Support in developing quarterly safety reports

· Support in the maintenance and upkeep of data on TSO’s website, to include support for the development and implementation of improvements to the website, in coordination with other offices outside of TSO

· Support for FTA’s safety data management working group to improve, data collection, validation, querying and reporting processes

· Preparation of meeting briefings, presentations, and other support as needed for the data management working group

· Development of monthly status reports with data verification and accounting

4. Technical Assistance Development and Delivery

The contractor will support TSO-10 by providing safety promotion and technical assistance services, including activities such as the coordination of stakeholder peer exchange activities; design, development, and implementation of webinars and related events; the development of outreach and communication materials and documents; and the development of products that serve as inputs for other safety promotion activities. This includes the development of templates, sample documents, outlines, implementation guides, multimedia (including audio and video), checklists, and other technical support products to assist transit stakeholders in fulfilling FTA safety requirements and understanding FTA safety guidance. The contractor must be able to produce these products in Spanish, upon request. The contractor must have capabilities in graphic design, audio and video production, and printing, and proficiency with associated software packages (e.g., Adobe Creative Cloud), to develop effective graphics and other audio and visual products that support external communications regarding FTA’s safety programs and initiatives. The contractor must have capabilities to provide one-on-one support, under FTA’s direct oversight, to individual transit stakeholders (such as transit agencies and States) and groups of these stakeholders. This support includes, for example, answering stakeholder’s questions about an FTA policy and providing technical assistance to address a stakeholder’s challenges with successfully implementing the policy. The contractor must provide excellent customer service in carrying out these activities with clear communication to stakeholders.

5. Program Evaluation and Safety Assurance The contractor will support TSO-10 in two different areas that require evaluation and monitoring. The contractor will conduct program evaluation activities involving analysts and advisors to manage the evaluation of the Safety Program’s effectiveness and the productivity and efficiency of the program’s management. This effort involves using data collection and analysis of the program and policies with the intention of assessing their effectiveness and efficiency. The contractor will present assessment findings and summarize lessons learned, recommend improvements or alternatives, and identify any unintended outcomes.

In the second area of focus, the contractor will support TSO-10 Safety Assurance (SA) activities to ensure the effective implementation of safety risk mitigations and attainment of safety objectives through the collection, analysis, and assessment of information.

The contractor will support the development and implementation of an SA process for FTA.

These efforts include, but are not limited to the following:

· Proposals of criteria for determining the sufficiency and effectiveness of safety risk mitigations;

· Identification of methods and standard procedures for mitigation monitoring;

· Development of approaches for identifying FTA program components or activities to be considered in the SRM Action Plan; and

· Support for the identification of gaps in data needed to effectively monitor FTA safety program components or activities through the SA process.

The contractor will support efforts to design and collect program evaluation data through surveys, requests for information, and other tools to gather stakeholder feedback, while adhering to the Paperwork Reduction Act and other requirements. The contractor may be asked to use various types and sources of data, internal and external to the FTA, to support evaluation efforts.

Additional reference information about program components and support activities can be obtained on the websites for the Office of System Safety and National Transit Database.

6. Other Direct Costs (Travel and Printing Workshops) ODCs concerning associated work which are considered allowable and within scope of this requirement shall be billed against this specific CLIN. A breakdown of specific costs for Travel, Printing, and Workshops is included in Attachment J.1 – Pricing Template. All travel must be pre-approved by the respective Contracting Officer’s Representative (COR) and considered necessary as well as within scope of this requirement. Also, the contractor must adhere to the federal travel regulations concerning per diem etc. All costs associated with this specific CLIN must be supported with documentation such as receipts etc. in order to be considered for review and payment by the Government. The contractor must ensure all materials and ODC’s are within scope of the requirement and all incurred cost are fair and reasonable prior to purchase. An example of an acceptable ODC would be printing of course material as requested by FTA. Also, all ODCs must be those in which directly relate to performance of the requirement. Training of contractor staff will not be considered an allowable cost concerning this resulting awarded requirement.

C.6 Program Deliverables

C.7 Labor Categories and Qualifications The Contractor shall provide, at a minimum, the following qualified labor categories to perform the requirements of the contract:

ALL PROGRAM AREAS

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and ten (10) years of experience in program or project management; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and eight (8) years of experience in program or project management.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and a minimum of ten (10) years of experience in the required area of expertise; or a Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and eight (8) years of experience in the required area of expertise; or a Doctorate (PhD) degree in a relevant field and seven (7) years of experience in the required area of expertise. Experience in transit safety and Safety Management Systems (SMS) strongly preferred.

POLICY DEVELOPMENT AND IMPLEMENTATION

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and seven (7) years of experience; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (5) five years of experience in support of policy development and implementation. Experience in transit safety policy and SMS strongly preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and five (5) years of experience; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (3) three years of experience in support of policy development and implementation. Experience in transportation safety policy and/or SMS preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree and three (3) years of experience; or (5) years of experience in support of policy development and implementation. Experience in transportation policy preferred.

SAFETY RISK MANAGEMENT (SRM)

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and seven (7) years of experience in risk management or analysis; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (5) five years of experience in risk management or analysis. Experience in transit safety risk management or analysis preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and five (5) years of experience in risk management or analysis; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (3) three years of experience in risk management or analysis. Experience in safety risk management or analysis preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree and three (3) years of experience in safety, risk management, risk analysis, or data analysis; or (5) years of experience in safety, risk management, risk analysis, or data analysis.

DATA COLLECTION, ANALYSIS, AND REPORTING

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and seven (7) years of experience in data analysis; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (5) five years of experience in data analysis. Experience in transportation safety data analysis preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and Five (5) years of experience in data analysis; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (3) three years of experience in data analysis. Experience in transportation safety data analysis preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree and three (3) years of experience in data collection, analysis, or reporting; or (5) years of experience in data collection, analysis, or reporting.

TECHNICAL ASSISTANCE, DEVELOPMENT, AND DELIVERY

Provides one-on-one support to individual transit stakeholders (such as transit agencies and States) and groups of these stakeholders. This support includes answering questions about and providing technical assistance to address a stakeholder’s challenges with successfully implementing a policy. Ensures excellent customer service and communicates clearly and respectfully to stakeholders.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and seven (7) years of experience in communications, engagement and outreach, or technical assistance; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (5) five years of experience in communications, engagement and outreach, or technical assistance. Experience in transportation, safety, and/or training preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and five (5) years of experience in communications, engagement and outreach, or technical assistance; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (3) three years of experience in communications, engagement and outreach, or technical assistance. Experience in transportation, safety, and/or training preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree and three (3) years of experience in communications, engagement and outreach, or technical assistance; or (5) years of experience in communications, engagement and outreach, or technical assistance.

PROGRAM EVALUATION AND SAFETY ASSURANCE

Provides leadership for efforts to design and collect program evaluation data through surveys, requests for information, and other tools to gather stakeholder feedback, while adhering to the Paperwork Reduction Act and other requirements.

Provides program leadership in the development and implementation of a Safety Assurance process and the monitoring of safety risk mitigations through the collection, analysis, and assessment of program information and safety data. Identifies criteria for determining the sufficiency and effectiveness of safety risk mitigations; identifies methods and standard procedures for mitigation monitoring; specifies approaches for identifying components or activities to be considered in SRM; and identifies gaps in data needed to effectively monitor safety program components or activities through a Safety Assurance process.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and seven (7) years of experience in program evaluation and/or assurance; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (5) five years of experience in program evaluation and/or assurance. Experience in safety program evaluation and/or Safety Assurance is strongly preferred.

Supports the collection of program evaluation data through surveys, requests for information, and other tools to gather stakeholder feedback, while adhering to the Paperwork Reduction Act and other requirements.

Supports the development and implementation of a Safety Assurance process and the monitoring of safety risk mitigations through the collection, analysis, and assessment of program information and safety data. Identifies criteria for determining the sufficiency and effectiveness of safety risk mitigations; identifies methods and standard procedures for mitigation monitoring; specifies approaches for identifying components or activities to be considered in SRM; and identifies gaps in data needed to effectively monitor safety program components or activities through a safety assurance process.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree in a relevant field and five (5) years of experience in program evaluation and/or assurance; or Master of Science (MS) degree or a Master of Arts (MA) degree in a relevant field and (3) five years of experience in program evaluation and/or assurance. Experience in safety program evaluation and/or Safety Assurance is preferred.

Qualifications: Bachelor of Science (BS) or Bachelor of Arts (BA) degree and three (3) years of relevant experience; or (5) years of relevant experience.

C.8 Labor Categories, Qualifications, and Equivalences The Contractor shall provide sufficient senior professionals and support personnel for the labor categories identified above. All proposed personnel must meet the minimum expertise and experience requirements identified.

C.9 Key Staff This section presents the names for each Cypher LLC’s identified Key Personnel. All identified personnel are authorized to work in the United States.

Branko Sipina: Program Manager Eloy Martinez: Sr. Consultant/SME Vacant (TBD): Sr. Analyst Ryan West: Sr. Analyst Johanna Hawkins: Sr. Analyst Sarah Hart: Sr. Analyst Holly Durso: Sr. Analyst Nick Manibusan: Sr. Analyst Elvis Gibbs: Sr. Analyst David Genova: Sr. Analyst Frank Hudnall: Mid-Level Analyst Emily Marble: Mid-Level Analyst Michele Strange: Mid-Level Analyst Cesar Lopez: Mid-Level Analyst Patrick Tierney: Junior Analyst Chasity Robinson: Junior Analyst

(END OF SECTION C)

SECTION D: PACKAGING AND MARKING

All packing, packaging and mailing of reports or submittals shall be accomplished in the most economical and efficient manner and in accordance with the best commercial practices.

All information submitted to the Contracting Officer and the Contracting Officer's Representative shall be clearly marked with the legal name of the organization/contractor, the contract number, and/or modification number as appropriate and the identification of the submission.

(END OF SECTION D)

SECTION E: INSPECTION AND ACCEPTANCE

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at the following address: http://www.acquisition.gov

52.246-4 INSPECTION OF SERVICES- FIXED PRICE (AUG 1996)

52-246-6 INSPECTION-TIME-AND-MATERIAL AND LABOR-HOUR (MAY 2001)

INSPECTION / ACCEPTANCE

The Contracting Officer or the Contracting Officer's Representative (COR), at the Department of Transportation, Washington, DC, will perform final inspection and acceptance of all items and services called for by this contract. The Contracting Officer reserves the right to designate other Government agents as authorized representatives upon unilateral written notice to the Contractor, which may be accomplished in the form of a transmittal of a copy of the authorization.

E.2 Contracting Officer (CO) or Contracting Officer’s Representative (COR) Inspection and Acceptance) The CO or the COR at DOT, FTA, Washington, DC, will perform final inspection and acceptance of all deliverables called for by this contract. The Contracting Officer reserves the right to designate other Government agents as authorized representatives upon unilateral written notice to the Contractor, which may be accomplished in the form of a transmittal of a copy of the authorization.

E.3 Government Contract Quality Assurance The Government intends to do quality assurance to monitor the quality of the contractor’s performance. The oversight provided for in the order and by the Government’s monitoring, will help to ensure that service levels reach and maintain the required levels throughout the contract term. Further, the Government’s quality assurance monitoring will provide the COR with a proactive way to avoid unacceptable or deficient performance and provides verifiable input for the required Past Performance Information Assessments. Thus, the contractor must ensure that deliverables meet the Government’s acceptance.

(END OF SECTION E)

SECTION F: DELIVERIES OR PERFORMANCE

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

These standards define performance for each individual CLIN, as specified in the Statement of Objectives (SOO). The contractor will follow all deliverable schedule set by the Government as outlined in the SOO and in the proposal response of the contractor.

F.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

52.242-15 Stop-Work Order (AUG 1989)

F.2 Place of Performance

The contractor must provide all resources necessary for the support of this statement of work. The primary work site for this effort is at the Contractor site.

F.3 Schedule of Work All work conducted under this contract and resulting task orders shall be performed within the United States and its territories. This may include, but not be limited to: the Contractor’s primary or remote offices, FTA HQ or regional offices, other government offices, and grantee offices and facilities etc. All awarded task orders shall be performed in accordance with the work schedule as negotiated for the individual task order’s statement of work. Specified CLINs, as designated on the task order level, may be performed as instructed via COR etc.

While working off-site at government, grantee facilities or other off-site locations, contractor personnel shall, at all times, follow the identification requirements and observe all safety and security regulations of the office or facilities where work is being conducted. In the event of inclement weather, building closures, national emergencies, and/or other events impacting agency needs, the contractor is authorized to telework concerning work discussed and approved by the FTA Contracting Officer’s Representative (COR) and/or FTA Alternate Contracting Officer’s Representative (ACOR) (if there is an ACOR as applicable) as well as the FTA Contracting Officer (CO). Authorization to telework must be done in writing specifically if for work that is typically done on-site at a grantee etc.