Attachement B - Quote Submission Form.docx

RFQ S-44000-00004018 – Telephone Based Interpreter Services Attachment B

ATTACHMENT B

QUOTE SUBMISSION FORM

Company Name: ___________________________________________________________________________________ Contact Person: ___________________________________________Title: ____________________________________ Address: ____________________________________________________________________________________________ Telephone: ____________________________Email: ___________________________________________________ Federal ID #: _________________________ Oregon Secretary of State Registry #_____________________ COBID CERT# (if applicable) __________________________________________________________________

Each Bidder must submit this completed quote Form. The quote Form must be signed and submitted in OregonBuys prior to Closing. Quotes must be received no later than August 29, 2022 at 2:00 pm (PT)

All pricing must be held firm for 60 days.

Award will be made to the lowest responsive and responsible Bidder for the average total cost per minute of requested Services listed in RFQ Section 3, Scope of Work. Agency intends to award one (1) Contract.

A. Mandatory Requirements and Specifications (See RFQ Section 4. Minimum Qualifications and Requirements) All quotes must meet or exceed the specifications included in this section.

Yes / No

1. Bidder must have at least 5 (five) years experience providing telephone based interpreter services to state or local government entities on a 365 days a year, 7 days a week, 24 hours a day basis.

2. Bidder must currently provide toll-free access to interpreter services 365 days a year, 7 days a week, 24 hours a day.

3. Bidder must have had an average of at least 30,000 minutes of telephone based interpreter service calls per month within the past year.

4. Bidder must have all necessary equipment, installed and functioning at time of quote submittal, to provided the services required.

5. Bidder must have telephone terminal equipment with expansion capabilities to accommodate an increase in call volume as needed.

6. Bidder must have telephone equipment capable of collecting detailed call traffic information needed to provide the invoice details required by the contract.

7. Bidder’s interpreter services for the top ten most frequently used languages in Oregon must currently be performed with the United States from a professional facility or a professional home-based office with limited background noise and no interruption.

8. On average, Bidder must be able to answer at least 95% of all incoming calls within five seconds of the call starting to ring at Bidder’s facility.

9. On average, Bidder must be able to respond to calls at a rate of 95% or greater within 30 seconds of the client’s language being identified.

B. Rates for Interpretation Services

Unit Price: is on a per minute basis for all languages specified in Section 4.3 of the RFQ as well as for all unlisted languages that may be provided through the resulting Contract.

$XX.XX /min.

$XX.XX / min.

SIGNATURE OF BIDDER’S DULY AUTHORIZED REPRESENTATIVE

I, the undersigned, agree to be bound by the form of Agreement and all remaining contract documents, including instructions to Bidders; Standard Terms and Conditions; Special Conditions; Federal Provisions, if applicable; and Specifications.

I, the undersigned, certify compliance with State of Oregon statutory requirements governing registration of corporations and assumed business names.

I, the undersigned, certify that this Quote has been arrived at independently and has been submitted without any collusion designed to limit independent bidding or competition. Further, I acknowledge that I have read and understand all quote instructions, specifications, terms and conditions, (including the attachments indicated above) and agree, on behalf of myself and the bidder to be bound by them.

I the undersigned, duly authorized representative of the bidder, certify that the information provided in this quote is true and accurate. Further, I understand and acknowledge that providing incorrect information may cause for quote rejections or contract termination.

Company Name: __________________________________________________________________________________

Name of Authorized Representative: ___________________________________________________________

Title: _______________________________________________________________________________________________

Signature: _____________________________________________ Date: ____________________________________