Attach1 Performance Work Statement MGVC Portable Toilets.pdf

Performance Work Statement (PWS) MGVC Portable Toilet Rental and Service Contract

General Information 1 Background and Purpose

1.1 Background: The Mendenhall Glacier Visitor Center, dedicated in 1962 to the “furtherance of knowledge and enjoyment of glacial phenomena”, was the first Visitor Center in any National Forest in the United States. Nearly sixty years after it first opened, the center now hosts over 500,000 people a year.

1.2 Purpose: The result of this non-personal service contract will provide a clean, disinfected portable toilets that presents the facility in its best appearance to enhance public relations and attractiveness of the facility.

1.3 Description of services: In a typical year, the government orders 7-9 units per year, fluctuating between 1-2 in the winter months and 7-9 on site during the peak summer season. The contractor shall provide all personnel, supplies, supervision, tools, materials, equipment, transportation and other items and non-personal services necessary to provide portable toilet rental and services in accordance with this Performance Work Statement (PWS). The contractor shall perform to the standards in the contract as well as all local, state and federal regulations.

1.4 Place of performance: The Mendenhall Glacier Visitor Center is located at 6000 Glacier Spur

Rd, Juneau, AK. The visitor center is 13 miles from downtown Juneau and about 5 miles from the airport. The center is open year-round but operates on a reduced schedule during winter.

1.5 Type of contract: This is a Firm Fixed Price Requirements contract type. The intent of this contract is to allow flexibility to order more Units to accommodate the visitor center’s usage as it fluctuates throughout the season. Individual Task Orders will specify the placements, period of performance, and requirements for the period of performance specified in the Task Order. The following Periods of Performance apply to the parent contract which the Government may place a Task Order(s).

1.6 Period of performance:

a. Base Items 1 shall be: Award Date through 30 April 2023.

b. Option Items 2 may be: 1 May 2023 through 30 April 2024.

c. Option Items 3 may be: 1 May 2024 through 30 April 2025.

d. Option Items 4 may be: 1 May 2025 through 30 April 2026.

e. Option Items 5 may be: 1 May 2026 through 30 April 2027.

1.7 Government regular working hours: The Government's regular working hours are from 0700 to 1700, five days per week, Monday through Friday, except observed Federal holidays. The MGVC may operate up to seven days of week. For details of exceptions to the regular working hours refer to the subsequent sections of this PWS.

1.8 Federal observed holidays: The government observes the following holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

Services are required on Federal holidays October 1st – March 31st.

1.9 Service Interruptions: If any services must be interrupted (even temporarily) due to maintenance of contract work, the Contractor shall notify the CO, and COR at least three working days in advance. If the service is due to an emergency breakdown the Contractor shall notify the CO and COR as soon as practicable.

1.10 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. A post award conference with the successful offeror is required. It will be scheduled within 10 days after the date of contract award. The conference will be held via teleconference. The CO and/or COR shall meet periodically with the contractor to review the contractor's performance. At these meetings the CO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.11 Project Manager (PM): The Contractor shall provide a PM and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

1.12 Quality Assurance: The contractor shall comply with the quality assurance program as defined in the Quality Assurance Surveillance Plan. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level(s) (AQL).

Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.13 Contracting Officer’s Representative (COR): A COR may be assigned to this contract to monitor all technical aspects and assist in contract administration. The COR may be authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including Government drawings designs, and specifications; monitor Contractor's performance and notify both the CO and Contractor of deficiencies; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract or any task order.

3 Contractor Requirements

General requirements for applicable to all tasks:

a. Units shall be “Clean”: free of dirt, dust, spots, streaks, stains, smudges, litter, debris, graffiti and all other residues.

b. Units shall be “Disinfected”: perform cleaning in order to destroy any harmful micro-organisms by application of an approved chemical agent.

c. Units shall be of “Good Working Order”: Units have working door hinges, locks, and door latches. Venting tubes, louvers and/or screens properly secured to the units with no signs of holes or breakage. Interior railings, toilet seats, side urinals and toilet paper holders are firmly attached. The fiberglass or plastic shells are to be securely attached to their bases. No holes, cracks, large bubbles in the fiberglass, breaks, peeling paint, broken hardware, or cracked/missing toilet seats shall be acceptable. Good working order also includes keeping the toilets pumped regularly to meet the demand of use per toilet.

3.1 TASK 1 - Service Units Tasks:

Six (6) days a week – no service on Sundays.

a. Clean and disinfect units upon each service.

b. All units free of graffiti, and in good working order.

c. Pump-out services provided as needed, or upon request by the Forest Service.

d. All hand sanitizer units filled to the top on each visit. Toilet paper adequately stocked.

3.2 TASK 2 – Provide and Place Rental Units: Units shall be placed in accordance with the quantities, weeks, and locations specified in individual Task Order(s) as issued.

a. Units in the same lot (Middle, Bus, or Upper) shall be the same color, but the unit colors between each lot do not have to match.

b. Deliver unit(s) within seven (7) days of Task Order. Rental locations (subject to adjustment within each lot) specified by Appendix 1 “Map of Portable Toilet Locations”.

c. Units shall be staked, or otherwise secured, to prevent tip-over/blow-over.

i. Late April through September (summer) unit locations are gravel or dirt surfaces.

ii. October through early April (winter) unit locations may be on dirt or concrete.

d. Relocation of Portable Toilet(s): Should the Forest Service find it necessary to relocate any unit(s) , the Contracting Officer Representative (COR) will notify the contractor. The contractor shall relocate and secure the unit(s) within two (2) calendar days after notification from COR.

e. ADA Portable Toilets must conform with the requirements of the Americans with Disability Act 42 U.S. Code § 12101.

4.0 Key Deliverables

Deliverable Placement Standard unit – as required by Task Order See Map Attachment

ADA unit – as required by Task Order See Map Attachment

5.0 Government Furnished:

The Government will furnish the following item - The COR will provide a combination to the Bus Lot gate lock which shall be locked upon departing unless the units are serviced during open hours of operations – 7:00 AM to 7:30 PM.

6.0 Travel

The government will not be responsible for travel to or form the site location. The Contractor shall be responsible for all travel to and from the work site locations.

7.0 Contractor’s Key Personnel: The following personnel are considered key personnel by the Government: Project Manager (PM). The Contractor shall at post award meeting designate a PM and a designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract.

8.0 Performance Requirement Measures

Performance

Objective

PWS

Paragraph Performance Standard Method of Surveillance Incentive/Disincentive

TASK 1 -

Service Units

3.0 3.1

Units cleaned and disinfected up to 95% of standard

Periodic Surveillance by COR and/or

Rework within 24 hours. Full payment of invoice upon

Units pumped out as needed to be in good working order substantiated customer compliant.

acceptance of remedial actions.

TASK 2 -

Rental Units

3.2 Units delivered and

picked up within specified timeframe

COR acceptance Delivery or change placement within 72 hours. Full payment of invoice upon acceptance of remedial actions.

9.0 Appendix:

Appendix I Map of Portable Toilet Locations Acceptable Quality Level: The allowable leeway or variance from a standard before the government will reject the specific service. An AQL does not say that the contractor may knowingly offer defective service. It implies that the government recognizes that defective performance sometimes happens unintentionally. As long as the percent of defective performance does not exceed the AQL, the service will not be rejected by the government. The contractor, however, must re-perform the defective service when possible.

Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of the contract.

Contracting Officer. a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer.

Contracting Officer Representative (COR). The Government employee designated by the Contracting Officer to be responsible for monitoring of Contractor performance. A COR will be assigned to this contract to monitor all technical aspects and assist in contract administration. The COR may be authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including Government drawings designs, and specifications; monitor Contractor's performance and notify both the CO and Contractor of deficiencies; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract.Deliverable: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government Furnished Property: Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract.

Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Non-Personal Services: The personal rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

Project Manager: A foreman or superintendent.