Attach. 5 FY25 KTR Hotel Compliant Form.pdf
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- Solicitation number
- FA466425Q0001
About this file
This document is a Contract Hotel Complaint Form that allows guests staying at a contract hotel to provide feedback on their experience. The form collects information about the guest's name, contact details, the hotel name, details of the complaint, whether the hotel manager was contacted, the manager's response, and whether the guest was satisfied with the resolution. The completed form is to be returned to the base lodging front desk for further action.
The related federal contract opportunity is a solicitation for a Blanket Purchase Agreement to provide supplemental lodging support for the March Air Reserve Base in California. The lodging will be used to accommodate authorized personnel when the on-base March Inn lodging facility reaches capacity during Unit Training Assembly (UTA) missions. The solicitation is being issued by the Department of the Air Force Reserve Command.
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Text version
CONTRACT HOTEL COMPLAINT FORM
GUEST NAME CONTACT PHONE: DATE/TIME: CONTRACT HOTEL NAME
What is your complaint?
Did you contact hotel manager? YES__________NO__________ Managers Name: ____________________________________ Managers Phone Number: ___________________________
What was managements response?
What action or resolution if any, did management take?
Where you sataisfied with managements response or resolution to your complaint? YES_____NO______
Please return this completed form to base lodging front desk as soon as possible and we will contact the hotel for further information.
GUEST SIGNATURE: __________________________________________ UNIT: ____________________ EMAIL: __________________________________________
For office use only: Received By: Date:
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