Attach 4 - Performance Requirements Summary.pdf
PDF 365 KB Posted
- Solicitation number
- W81K0225QA063
- Issued by
-
Department of the Army Medical Command
About this file
The Performance Requirements Summary document outlines key performance objectives for Medical Social Worker-Special Needs Coordinator (SNC) services at Kunsan Air Base in the Republic of Korea. The document specifies four critical performance requirements with specific compliance levels: 1) 100% compliance for maintaining current Basic Life Support (BLS) certification through the American Heart Association, 2) 100% compliance for maintaining professional licenses and continuing education requirements, 3) 95% compliance in demonstrating program planning, implementation, evaluation, and assessment capabilities, and 4) 95% compliance in ensuring active-duty sponsor tracking through Air Force Personnel Center and local Military Personnel Section.
Each performance objective includes an assessment method (annual inspection, customer feedback, random sampling) and associated remedies for non-compliance, which range from notices to complete training to counseling and potential notation in contractor performance reports. The performance requirements are referenced from specific paragraphs in the Performance Work Statement (PWS), indicating detailed expectations for medical social workers providing special needs coordination services for the 8th Medical Group.
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Text version
PERFORMANCE REQUIREMENTS SUMMARY
Performance Objective Acceptable Quality Level
Contract Reference
Assessment Method
Remedy
All contracted SNCs must possess and maintain current course completion documentation for basic cardiac life support (BLS) through an American Heart Association approved training program.
100% Compliance PWS Paragraph 5.2.4
Annual Inspection
Notice to complete training
All contracted SNCs shall maintain all license and certification requirements and meet all continuing education requirements of the U.S.
jurisdiction in which they are licensed to practice.
100% Compliance PWS Paragraph 5.2.5
Annual Inspection
Notice to complete training
Demonstrates abilities in program planning, implementation, and evaluation, and in conducting individual, family, group, and community Assessments.
95% Compliance PWS Paragraph 5.1.3.4
Customer Feedback
Counseling and/or note in Contractor performance report
Ensures all active-duty sponsors known to the Air Force Personnel Center, and local Military Personnel Section.
95% Compliance PWS Paragraph 5.1.4.2
Random Sampling
Counseling and/or note in contractor
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