Attach 1 SOW Statemen of Work.pdf

UNITED STATES DEPARTMENT OF AGRICULTURE (USDA)

STATEMENT OF WORK

FOR

JANITORIAL SERVICES

USDA FOREST SERVICE

SOUTHERN RESEARCH STATION

FORESTRY SCIENCES LABORATORY

ATHENS, GEORGIA

19 AUGUST 2025

Contents

PROJECT: SRS ATHENS JANITORIAL

GENERAL INFORMATION

1.0 SCOPE OF WORK

1.1 SCOPE

1.2 DESCRIPTION AND LOCATION

2.0 BACKGROUND / DEFINITIONS

2.1 DEFINITIONS

CONTRACTOR REQUIREMENTS

3.0 TECHNICAL REQUIREMENTS / TASKS

3.1 WORK SCHEDULE

3.2 MANAGEMENT

3.3 CONTINUITY OF SERVICES

3.4 SRS ATHENS JANITORIAL SERVICES

3.5 PRODUCT REQUIREMENTS

3.6 STANDARD SERVICES

4.0 GOVERNMENT FURNISHED

4.1 GOVERNMENT FURNISHED FACILITIES

4.2 GOVERNMENT FURNISHED EQUIPMENT

4.3 GOVERNMENT FURNISHED MATERIALS

4.4 AVAILABILITY OF UTILITIES

4.5 CONTRACTOR FURNISHED ITEMS

4.6 QUALITY CONTROL

5.0 DELIVERABLES / SCHEDULE

5.1 KEY DELIVERABLES – TASKS / SCHEDULE (TABLE)

5.2 KEY DELIVERABLES – REPORTS (TABLE)

6.0 TRAVEL

7.0 CONTRACTOR’S KEY PERSONNEL

8.0 SECURITY REQUIREMENTS

8.1 PERSONNEL

9.0 MANDATORY CONTRACTOR TRAINING

ATTACHMENTS ............................................................................................... Error! Bookmark not defined.

BUILDING LAYOUTS

DIRECTIONS: 320 GREEN STREET TO 155 PHOENIX ROAD

PROJECT: SRS ATHENS JANITORIAL

GENERAL INFORMATION

The SRS Athens Forestry Sciences Laboratory (SRS Athens) is part of the USDA Forest Service Southern Research Station (SRS), whose primary facilities are located on approximately three acres within the perimeter of the main campus of the University of Georgia, in the rapidly growing metropolitan area of Athens-Clarke County. Secondary facilities are located less than five miles away at Whitehall Forest.

1.0 SCOPE OF WORK

1.1 SCOPE

This is a Statement of Work (SOW) for Janitorial Services defined under the scope of the contract for Southern Research Station – Athens, Georgia Facilities (SRS Athens). This SOW describes minimum requirements for janitorial services to be provided by the Janitorial Contractor (Contractor). Janitorial services performed at this facility shall be in accordance with the terms, specifications, and provisions of this contract. All cleaning supplies used for this contract will be in accordance with the Sustainable Acquisition Policy (FAR 23.1). All, or part of, the successful offeror’s Proposal Package may be incorporated into the Contract.

The Contractor shall furnish all labor, supplies, materials, tools, equipment, permits, travel and transportation, employee training, and supervision as specified herein. Supplies and materials shall be of a quality and type customarily utilized by current industry standards and equipment ratings and shall be subject to the approval of the Contracting Officer (CO) or Contracting Officer’s Representative (COR) (industry standards are only applicable where they do not violate any codes or mandates).

Training and performance of this contract shall include and comply with all applicable OSHA, EPA, local, State and Federal codes, mandates, and standards. The Contractor shall at all times provide adequate supervision of employees and subcontractors by Key Personnel employee(s) Project Manager of the prime Contractor, with minimum experience and qualifications as outlined in Section 7.0, ensuring all work is accomplished in accordance with the terms and conditions of both the Contract and the Contractor’s Quality Control Plan (QCP), a copy of which shall be provided in writing to the Government prior to contract award, in a manner that will maintain satisfactory facility condition and present a clean, neat, and professional appearance throughout the year.

Services performed under this contract shall be subject to inspection and approval by the COR. For the protection of the building and its equipment and the facilitation of the business to be conducted therein, first quality cleaning utilizing industry best practices will be required. Documentation of completion of cleaning will be provided to the COR upon request, in the form of a checklist verifying that all required tasks were completed and signed off, including any procedures specific to locked or closed rooms.

Unsatisfactory work will be called to the attention of the Contractor, and he/she will be required to correct the work deficiencies and improve the overall work results.

Contractor will:

1.1.1 CONTRACTOR FURNISHED

Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, except to the extent any of the supplies may be furnished directly by the Government under the contract, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract. The building(s) shall be fully staffed per Contractor’s QCP, beginning the first day of work under the contract and throughout the entirety of the contract.

1.1.2 SIGN IN / SIGN OUT

Sign in and out of the Visitors Register when keys and badges are picked up and returned. Log sheet will be provided by the Government.

1.1.3 U.S. PRODUCTS

Maximize the use of goods, products, and materials that are produced in the United States.

1.1.4 SAFETY PLAN

Develop and execute a Safety Plan and furnish all safety precautions, and ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems, chemicals, or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws;

codes, permits or ordinances.

Housekeeping: Ensure the janitor's closet and areas serviced are left neat, orderly, and in safe condition at all times. Cleaning supplies and equipment, cleaning product residue, water used to clean, etc. shall be properly stored away or wiped and dried completely.

1.1.5 QUALITY PERFORMANCE RESPONSIBILITY

Be responsible to make the management and operational decisions to meet the performance expectations required under this contract.

1.1.6 EFFICIENCY

Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

1.1.7 QUALITY CONTROL PLAN (QCP)

Implement and provide a copy of an effective Quality Control Plan (QCP) to the Government.

1.1.8 STATUS OF WORK

Keep the COR informed of status of the work being performed, provide work schedules, and provide other pertinent information.

1.1.9 ENVIRONMENTAL AWARENESS

Reduce the environmental impacts of work performed under this contract by using environmentally sound practices, processes, and products.

1.1.10 PERSONNEL TRAINING / CERTIFICATIONS

Though not required, it is strongly recommended that Contractor provide training for their employees that stresses stewardship and effective communication in cleaning practices. Current information on stewardship, training, educational materials, and other issues can be found on the web sites including but not limited to the Standard Guide for Stewardship for the Cleaning of Commercial and Institutional Buildings (ASTM E1971-19 at www.astm.org) and International Sanitary Supply Association (ISSA) websites (www.issa.com and www.cims.issa.com).

http://www.astm.org/ http://www.issa.com/ http://www.cims.issa.com/

1.1.11 RESTRICTED ACCESS SPACES

COR will coordinate with the Contractor regarding tenants who have restricted access spaces. Current restricted spaces have notes posted on their doors with further details. Tenants whose lab / office spaces are restricted are responsible for their own janitorial duties, except for trash collection, unless otherwise specified in writing to the COR. If certain rooms or labs are restricted, to receive trash and recycling services, it shall be the responsibility of those occupants responsible for managing the laboratories and research units to place trash and recycling containers outside the doors of those areas on regular service days, when trash service is needed. Trash will be emptied, and the container left outside the door. As tenants indicate changes to these areas to the COR, COR will notify Contractor of the changes.

The occupants and managers of restricted areas shall provide the COR written notice of these specific restricted areas and schedule in advance any requested services for these areas, in writing, to the COR as necessary.

Tenants whose door locks are keyed differently from the master key will be responsible for having their offices open and accessible if service is requested on regularly scheduled service days.

If occupants of any unrestricted areas are engaged in in-office meetings, calls, or training on regular service days, these tenants are responsible for placing the trash containers outside the door as a signal to the Contractor that a particular room is not to be serviced on that day, other than to empty the trash and leave the container outside the door.

1.1.12 LOCKING UP

Windows are to be closed and locked, lights turned off when not in use, buildings locked, and all "lost and found" articles turned into the COR.

1.2 DESCRIPTION AND LOCATION

Services shall be provided at a total of four buildings – three (3) buildings, approximately 34,000 square feet, located on the campus of the University of Georgia - Athens, Forestry Sciences Laboratory, 320 Green Street, Athens, Georgia; and the Whitehall Butler Building, 155 Phoenix Road, Athens, Georgia.

2.0 BACKGROUND / DEFINITIONS

The main office buildings are two-story structures with multiple entrances, stairwells, and restrooms, as described in section 1.2, above. Approximately 55 individuals work in both main office buildings.

As used throughout this SOW, the following terms have the meaning set forth below.

2.1 DEFINITIONS

2.1.1 ANNUALLY

Once during the contract period, per Section 5.1, Key Deliverables – Tasks / Schedule and Section 5.2, Key Deliverables – Reports. Scheduling of annual tasks will be determined within 10 calendar days after contract award, for dates that are mutually acceptable to Contractor and the COR.

2.1.2 BIANNUALLY

Once every six months. Twice during the contract period, per Section 5.1, Key Deliverables – Tasks / Schedule. Scheduling of biannual tasks will be determined within 10 calendar days after contract award, for dates that are mutually acceptable to Contractor and the COR.

2.1.3 BIOPREFERRED

The Contractor must comply with Section 9002 of the Farm Security and Rural Investment Act of 2002 (FSRIA), Executive Order (EO) 13423, “Strengthening Federal Environmental, Energy, and Transportation Management," and the Federal Acquisition Regulation to provide biobased products.

The Contractor shall utilize products and material made from biobased materials (e.g., biobased greases, biobased hydraulic fluids, biobased absorbents) to the maximum extent possible without jeopardizing the intended end use' or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

All supplies and materials to be used in the performance of work described herein are subject to the approval of the CO.

The following are examples of products that may be used in this contract for which biobased products are available. The list is not all inclusive. It is desirable that vendors be able to supply the greatest number of biobased products listed meeting the health and environmental specifications.

• Restroom cleaners

• Carpet and upholstery cleaners

• Disinfectants

• Floor strippers, finishes, and waxes

• Glass cleaners

• Hand cleaners and sanitizers

• Industrial cleaners

• Microbial cleaning products

• Sanitary tissues

• Wipes

Biobased products that are designated for preferred procurement under USDA's Bio-Preferred program must meet the required minimum biobased content as stated at www.biopreferred.gov. The Contractor shall provide data for their biobased products such as biobased content.

In addition to the biobased products designated by the U.S. Department of Agriculture in the Bio- Preferred Program, the Contractor is encouraged to use other biobased products.

The Contractor shall comply with the provision at FAR 52.223-1, Biobased Product Certification.

The Contractor shall comply with the clause at FAR 52.223-2, Affirmative Procurement of Biobased Products Under Service and Construction Contracts.

A Contractor may propose more than one product within a product category and/or propose a product or products addressing more than one product category.

Contractor shall file Biobased Report to report purchases of Biobased products in the System for Award Management (SAM), at SAM.gov by Oct 30 for the prior fiscal year (Oct. 1 - Sep. 30) ending the performance period of the contract base period, and for each option year, if exercised.

2.1.4 CLEAN

Free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

2.1.5 CONTRACTING OFFICER (CO)

The person with the authority to enter, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the CO acting within the limits of their authority as delegated by the CO.

2.1.6 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The person(s) whom the CO will designate in writing to perform specific technical or administrative functions. Responsible for monitoring of Contractor performance as per the contractor’s QCP submitted to and approved by the government.

2.1.7 CONTRACTOR

The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor must ensure that his/her subcontractors comply with the provisions of this contract.

2.1.8 CONTRACTOR KEY PERSONNEL

PROJECT MANANGER. A Project Manager assigned in accordance with Section 7.0, Contractor’s Key Personnel.

2.1.9 DAILY

Once each of three weekdays; a regular three-day schedule of M, W, F, per Section 5.1, Key Deliverables

– Tasks / Schedule.

2.1.10 MONTHLY

Once every calendar month, per Section 5.1, Key Deliverables – Tasks / Schedule. Scheduling of monthly tasks will be determined within 10 calendar days after contract award, for dates that are mutually acceptable to Contractor and the COR.

2.1.11 PERMISSIONS / REQUIREMENTS

Where "as directed", "as required", "as permitted", "approval", "acceptance", or words of similar import are used, it must be understood that direction, requirement, permission, approval, or acceptance of the ACO is intended unless stated otherwise.

2.1.12 QUALITY ASSURANCE (QA)

A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.1.13 QUALITY CONTROL (QC)

A method used by the Contractor to control quality of goods and/or services provided.

2.1.14 QUARTERLY

Once within a standard three-month period on calendar. Four times per year, per Section 5.1, Key Deliverables – Tasks / Schedule. Scheduling of quarterly tasks will be determined within 10 calendar days after contract award, for dates that are mutually acceptable to Contractor and the COR.

2.1.15 RECYCLABLES

Any plastic, paper, metal, or other materials that may be recycled locally free of charge at the local recycling center. SRS Athens provides a container for collecting recyclables between the North and South buildings at the Green Street location.

2.1.16 REFERENCES

Where "as shown", "as indicated", "as detailed", or words of similar import are used, it must be understood that reference is made to this specification and the drawings accompanying this specification unless stated otherwise.

2.1.17 SOAP

The soap used by contractor in cleaning operations.

2.1.18 SUSTAINABLE ACQUISITIONS

Products that are energy-efficient, water-efficient biobased, environmentally preferable, non-ozone depleting, and products made with recovered material.

2.1.19 WASTE / TRASH CONTAINERS

Trash receptacles, waste baskets, trash cans, wastepaper baskets, or any container holding trash, paper, or refuse of any type.

2.1.20 WEEKLY

Once per standard calendar week, per Section 5.1, Key Deliverables – Tasks / Schedule. Scheduling of weekly tasks will be determined within 10 calendar days after contract award, for a regular day each week that is mutually acceptable to Contractor and the COR.

2.1.21 WORKING HOURS

Contractor will perform the required Custodial services during the Government's regular (normal) working hours at this location, of weekdays 8:00 a.m. – 4:30 p.m.

CONTRACTOR REQUIREMENTS

3.0 TECHNICAL REQUIREMENTS / TASKS

3.1 WORK SCHEDULE

Except stripping and waxing and as may otherwise be specified, all work must be performed during regular working hours on a regular three-weekday schedule of Monday, Wednesday, and Friday, (except Holidays). If the Contractor desires to carry on work on Saturday, Sunday, holidays, or outside regular hours, he/she may submit a written request to the Contracting Officer’s Representative (COR) for approval. Less frequent tasks will be arranged within 10 calendar days of contract award, in a Cleaning Schedule, per Section 5.2, Key Deliverables – Reports, on a schedule that is mutually acceptable to Contractor and the COR, per the relevant frequency definitions listed above.

3.2 MANAGEMENT

The Contractor must manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, report preparation, and quality control. As such, Contractor must provide an adequate employee Key Personnel / Project Manager, as outlined in Section 7.0 Contractor’s Key Personnel, with the necessary minimum experience, qualifications, and management expertise to assure the performance of the work in accordance with sound and efficient management practices. The manager shall have the authority to communicate and act on behalf of the Contractor.

3.2.1 WORK CONTROL

The Contractor must implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor must plan and schedule work to assure labor, equipment, and material are available to complete work requirements within the specified time limits and in conformance with the quality expectations established herein.

Written schedules and status reports must be provided when requested by the COR.

3.2.1.1 No smoking by Contractor Personnel.

3.2.1.2 Service personnel are not to use any telephone in offices or laboratories. Contact COR for authorized telephone use.

3.2.1.3 For offices and labs that are not restricted, but are locked, the Contractor shall knock, unlock, service the room, then close and lock the room again.

3.2.2 PROTECTION OF GOVERNMENT PROPERTY

The contractor must ensure services performed do not damage Government property.

3.3 CONTINUITY OF SERVICES

To ensure continuity of essential services, the successful bidder must be prepared to fully commence work on the start date of this contract and should not assume that Government or previous Contractor employees will be available to guide, direct, or specifically orient each Contractor employee. Contractor will ensure adequately trained personnel are available to take over for periods of absence due to vacation and sick leave. Contractor will cooperate with incoming contractor personnel at conclusion of this contract to ensure smooth transition of services.

3.4 SRS ATHENS JANITORIAL SERVICES

The Contractor must provide the following janitorial services in the areas specified in Section 1.2 DESCRIPTION AND LOCATION, and in Table 5.1 KEY DELIVERABLES – TASKS / SCHEDULE.

3.4.1 SUSTAINABLE CLEANING

The Contractor is required to conduct custodial and related services utilizing industry best practices and guiding principles to minimize the Government’s environmental footprint.

The Contractor and their personnel shall employ practices and use products and equipment that are energy-efficient, water-efficient, minimize material resource use, optimize indoor air quality, and meet the sustainable product requirements in Section 3.5.1. Examples of sustainable cleaning practices include:

• Communicating the building’s sustainability performance goals and requirements, as directed by the CO or their designee.

• After cleaning or leaving a room that is unoccupied, turn off lights and water faucets.

• Closing window blinds when practical, especially in the summer, over long weekends, and during extended closures of the building.

• Turning off equipment when not in use. [Note: The Contractor shall never turn off or unplug

Government equipment in the space they are cleaning without prior written approval by the CO or their designee. The Contractor must ensure that workers do not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems.

• Notifying the CO or designee of any observed water leaks.

• When replacing existing equipment, strive to acquire replacement equipment in the top 25% of efficiency as per the Energy Star guidelines.

• Employing practices that reduce dependency on non-renewable sources of energy.

3.5 PRODUCT REQUIREMENTS

When a disinfectant product is used, it must be an Environmental Protection Agency (EPA)-registered product or another product containing the same active ingredient(s) at the same or greater concentration and, to the maximum extent practicable, be EPA Design for the Environment (DfE)-certified. A list of disinfectants that are both EPA-registered and DfE-certified is at https://www.epa.gov/pesticide-labels/dfe-certified-disinfectants. The Contractor must use the disinfectants in accordance with directions provided by the manufacturers. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable), and any additional required personal protective equipment as recommended by the manufacturer when cleaning. The Contractor shall select, and track, cleaning product and material purchases as described herein.

3.5.1 SUSTAINABLE PRODUCT REQUIREMENTS

Cleaners and hand soaps provided by the Contractor under this contract must be USDA BioPreferred® certified. In addition, they must be certified to one of the following ecolabels in order to ensure they contain no intentionally added per- and polyfluoroalkyl substances (PFAS):

• EPA Safer Choice

• Green Seal® GS-37

• Green Seal® GS-41

• Green Seal® GS-53

Bathroom tissue and paper towels must meet EPA’s Comprehensive Procurement Guideline’s (CPG’s) minimum post-consumer recycled content percentage (20% for bathroom tissue and 40% for paper towels) or be Green Seal® or ECOLOGO® certified.

As noted in FAR clause 52.208-9, the Contractor must use Ability One (“Skilcraft”) consumables purchased from Ability One Suppliers unless the Contractor has notified the CO, and the CO has obtained an exception. If the Contractor cannot acquire a product meeting the sustainability requirements listed above from any source competitively within a reasonable time frame, meeting reasonable performance standards, or at a reasonable price, the Contractor shall provide the CO or COR with a short, written justification for a proposed exemption.

3.5.2 PROOF OF COMPLIANCE

15 days prior to the start of contract performance, the Contractor shall submit to the CO or their designee a product list and, for each product, proof of compliance with the sustainable product requirements.

Contractors may show proof of compliance by providing an ecolabel compliance certificate, a screenshot of a product description showing compliance, or other method deemed acceptable by the Government.

3.5.3 SUSTAINABLE CLEANING PLAN

The Contractor shall submit a sustainable cleaning plan that sets forth the procedures, products, and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological, and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment, and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways;

practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and sustainable cleaning QCP. The Sustainable Cleaning Plan is due to the CO or their designee within 15 calendar days before the start of the contract.

The Contractor shall also ensure that: (a) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval (refer to resource(s) noted in Section 3.6.1.2). (b) Cleaning products that require dilution are used whenever possible as compared to ready-to-use products. Dilution control equipment should be utilized to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

3.5.4 HAZARD COMMUNICATION PLAN

The Contractor shall submit a Hazard Communication Plan in accordance with the OSHA requirements in 29 C.F.R. § 1910.1200. The plan will list all chemical products proposed to be used in the performance of the contract and include current Safety Data Sheets (SDS) for each product. This list shall be updated as necessary, with a copy provided to the COR throughout the term of the contract. The COR or their designee shall contact the Contractor immediately if any item is deemed inappropriate for use under this contract.

The Hazard Communication Plan shall include documentation of training for all Contractor staff in both the Contractor’s Hazard Communication Plan and the Hazard Communication Standard. The plan shall also identify the method of labeling the Contractor will use for all chemical product containers, including secondary dispensing containers used on site. The standard requires the Contractor to maintain a copy of their written Hazard Communication Plan onsite and it must be readily available to employees. The Hazard Communication Plan is due to the COR within 15 calendar days after the start of the contract. The Sustainable Cleaning Plan and Hazard Communication Plan may be combined into a single document at the discretion of the Contractor.

3.5.4.1 SAFETY DATA SHEETS (SDS)

All new products used during the life of the contract must have Safety Data Sheets (SDS) provided to the COR prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes.

The Contractor shall maintain the SDS in a location accessible to all employees and shall advise the COR or their designee of its location. The SDS shall be available for inspection by the COR upon request. The Contractor shall take every precaution to ensure that environmentally sustainable products are used.

Information can be obtained from Federal, State, and local agencies concerning safe chemical cleaning materials.

3.6 STANDARD SERVICES

3.6.1 INTERIOR SERVICES

The Contractor shall provide interior standard services for the work items listed below.

3.6.1.1 FLOOR CARE

The Contractor shall include a floor maintenance schedule as part of their Cleaning Schedule due to the COR in accordance with Sections 2.1.1 and 5.2, Key Deliverables – Reports. The floor maintenance section of the schedule must outline routine, periodic, and restorative tasks (stripping and refinishing).

All nonstationary objects shall be moved before sweeping and mopping. Floors shall be swept thoroughly, removing wads of gum, tar, and similar substances from the floor surface. Entrances and other assigned areas shall be swept clean of all dirt and trash. No dirt shall be left where sweepings were picked up.

Floors and base moldings shall be mopped with a treated mop. In restrooms, grout shall be scrubbed to remove discoloration. Wet mopping of bare floors shall be performed using disinfectant cleaner(s), and wall surfaces shall be spot cleaned to a height of approximately 70” from the floor. These areas and surfaces shall be swept and mopped or cleaned and disinfected using EPA registered disinfectants or another product containing the same active ingredient(s) at the same or greater concentration.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms shall not be used to clean any other areas.

Additional considerations for floor care:

• BARE FLOORS: All bare floors (except those in restricted areas), base moldings, walls, corners, and grout shall be kept clean, free of dirt and other foreign matter. There shall be an overall appearance of cleanliness. After sweeping and damp mopping operations, no dirt shall be left in corners, behind doors, under furniture, or on stair landing treads. All surfaces shall be clean and dry with no residue or damage from cleaning equipment and no visible buildup of finish in corners or crevices. All floors shall maintain their natural luster and not have a dull appearance.

• ASBESTOS CONTAINING BUILDING MATERIAL (ACBM) FLOORS: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices. The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results. UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING

METHODS BE USED ON ACBM FLOORING.

• ASPHALT FLOORS: Damp mopping shall be the only method of wet cleaning for floors containing asphalt material.

• STAIRWELLS AND LOADING DOCK FLOORS: Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA) and/or State and local regulatory agency requirements.

• WOOD FLOORS: Water solutions shall not be used on wood flooring. There shall be no dry stripping methods used on wood flooring.

• PARQUET FLOORS: Dust mop with treated dust mops, and damp mop, both in accordance with manufacturing instructions with BioPreferred solutions provided by Contractor and approved by

COR.

• SLATE TILE: All applicable floor areas shall be maintained in accordance with the manufacturer's recommendations. Avoid acidic and abrasive cleaners and chemicals, and do not use oil-based products, as they make the floors slippery and clog the surface.

• RESTROOMS: Special attention shall be given to floors around urinals and commodes for elimination of odors and stains and to provide a uniformly clean appearance throughout.

• STRIPPING FLOORS: The old finish or wax shall be removed in accordance with standard commercial practices and spots shall be eliminated. There shall be no evidence of burns or wax build-up in corners or crevices.

• FINISHING FLOORS: Walls, baseboards, and other surfaces shall be free of residue and marks from equipment. Floors shall have no streaks, mop strand marks, or skipped areas. The applied finished area shall have a uniform luster.

• SEALING FLOORS: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

3.6.1.2 CARPETS AND RUGS

All cleaned areas of carpets and rugs, except those in restricted areas, shall be reasonably blended with surrounding carpets and shall be kept clean, free of dirt and other foreign matter. All carpets and rugs shall be clean and dry with no marks from cleaning.

The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned.

The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold and is responsible for any remediation that may be required. Moving of furniture and equipment is to be coordinated with the CO or their designee. Any furnishings or equipment moved are to be returned to their original positions.

• EXTRACTION: Spills, crusted materials, and removable spots shall be removed. Harsh brushing or scrubbing shall not be used, to minimize deterioration or fuzzing to the carpets and rugs.

• SPOT CLEANING: A spot is defined as approximately 12” X 12”. Carpet surfaces shall be free of removable spots, soiled traffic patterns, debris, gum, and crusted materials.

• VACUUMING: Carpet surfaces shall be thoroughly vacuumed weekly to remove dirt, dust, and other debris. Vacuuming shall be done at a frequency that protects the carpet’s integrity and to reduce carpet wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s Seal of Approval Program (https://carpet-rug.org/testing/seal-of-approval-program/). Contractor will ensure that their vacuum cleaner and buffers are in always working order.

3.6.1.3 FLOOR MATS AND RUNNERS

All floor mats and runners, except those in restricted areas, shall be kept clean and dry, free of dirt and other foreign matter, and shall have no marks from cleaning.

The Government shall furnish all mats and runners. Where they are provided, mats and runners shall be laid out as specified by the CO or their designee at main entrances, main lobbies, main and secondary corridors at all times. Replacement mats and runners shall be the same type as the original mats and runners. Mats and runners shall be free of spots, soiled traffic patterns, gum, and crusted materials. They shall be cleaned in accordance with the manufacturer's instructions. Any Government provided mats and runners that are found to be non-repairable or cannot be cleaned shall be brought to the attention of https://carpet-rug.org/testing/seal-of-approval-program/ https://carpet-rug.org/testing/seal-of-approval-program/ the CO or their designee so they can be replaced. Mats and runners shall be stored in accordance with the ANSI/ASSP A1264.2-2006 Provision of Slip Resistance on Walking/Working Surfaces Guidelines.

When the procurement of new mats and runners is necessary, the Contractor shall adhere to ABAAS requirements.

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather, mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work. Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

3.6.1.4 DAMP WASHING

All surfaces, except those in restricted areas, shall have a clean, dry, polished appearance, free of dirt, smudges, marks, spots, or damage to surfaces. There shall be an overall appearance of cleanliness, without leaving residue on surfaces, or strong chemical odors from cleaners.

This task consists of using a clean damp cloth or sponge to remove all dirt, spots, streaks, and smudges from walls, glass, and other specified surfaces and then drying to provide a polished appearance. The wetting solution shall contain an appropriate cleaning agent.

All areas shall be cleaned in accordance with the applicable standard service requirements outlined in Section 5.0. These areas and surfaces shall be cleaned and disinfected using EPA registered disinfectants or another product containing the same active ingredient(s) at the same or greater concentration.

Radiators, windowsills, ledges, grilles, stall partitions, and trash receptacles shall be dusted and cleaned.

All areas shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

• RESTROOMS: When damp wiping in toilet areas, a multi-purpose (disinfectant-deodorizer) cleaner shall be used. Sinks shall be clean and free of all watermarks. All walls, mirrors, shelves, dispensers, chrome fixtures, pipes, towel and tissue dispensers, soap dispensers, stall partitions, doors, window frames, and sills shall be damp washed and polished dry. Sinks shall be cleaned and wiped free of all soap and watermarks. Trash and sanitary receptacles shall be emptied, washed and disinfected, and liners replaced.

Restroom servicing shall also include checking and replenishing towels, toilet tissue, and soap dispensers with Contractor-furnished towels, toilet tissue, and soap. Dilution of liquid hand soap product is not allowed.

Toilets, urinals, and shower stalls shall be scrubbed inside and out, to include scrubbing under lips of bowls and urinals, to remove scale deposits. Wash toilet seats and clean thoroughly. Toilet seats shall be left in a raised position. Urinals shall have a disinfectant bar/strainer.

Floors shall be swept and then mopped with disinfectant detergent. Mop entire floor area with a pine oil type disinfectant and utilizing practices above in Section 3.6.1.1 Floor Care. Tile grout on floors and walls is to be scrubbed, mechanically or by hand, to clean grout. Solution will be provided by contractor and approved by COR.

• SHOWERS: Partitions, doors, vents, sills, and walls shall have no dirt, bodily fluids, waste, or graffiti. Shower curtains or windows shall be cleaned and free of mold and dirt. Shower liners present in locker rooms shall be cleaned and free of mold and dirt. Shower liners shall be replaced at the Contractor’s expense and at a minimum of annually.

• LOCKER ROOMS: Locker exterior surfaces shall be free of dust and streaks.

• LABORATORIES: Carts, trash cans, and other non-stationary objects shall be moved, the floor swept, and the objects returned to their original positions. Avoid cleaning of equipment in laboratories that could result in damage to any surface or that could cause contamination with chemicals or infectious materials. Cleaning shall be performed for all areas and surfaces, not otherwise identified as restricted, in writing, by those responsible for managing the laboratories and research units. The Contractor shall submit a Safety Plan for approval by the CO or their designee.

• DISPENSERS: The Government shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall stock supplies, damp wash and replenish all dispensers as a daily service. Any Contractor provided dispensers must be approved by the CO or their designee prior to installation. The supplies for the provided dispensers shall be compatible with the dispenser manufacturer’s requirements. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements, and health codes.

• SANITARY RECEPTACLES: The Government shall provide sanitary receptacles. The Contractor, with proper training in blood borne pathogens, shall wear disposable gloves to empty, clean, and disinfect all sanitary napkin and waste receptacles. Sanitary napkin disposal containers shall be lined with new receptacle bags.

• FITNESS AREAS: All vinyl surfaces of exercise equipment and exercise mats shall be wiped clean and have no dust, dirt, and spots. Cleaning shall be performed under and around without moving or lifting items.

• STAIRWAYS AND SHIPPING ROOMS: Stairways and shipping rooms shall be free of dirt and have an overall appearance of cleanliness. All floors, handrails, ledges, and other surfaces shall be cleaned daily (MWF), per Section 5.1, Key Deliverables – Tasks / Schedule.

3.6.1.5 FIXTURES

All fixtures shall maintain a high level of luster and have no dirt, mold, mildew, streaks, or encrustation.

All fixtures (washbasins, urinals, modesty panels, toilets, shower stalls, etc.) shall be cleaned and disinfected daily.

All drinking fountains and bottle filling stations shall be cleaned and disinfected daily, free of dirt, watermarks, and other debris or encrustations.

3.6.1.6 SURFACES

There shall be no dust streaks. Corners, crevices, molding, and ledges shall be free of all dust. There shall be no oils, spots, or smudges on dusted surfaces caused by dusting tools or products. Dust shall be removed daily, directly from the areas on which it lays by the most effective means – appropriately treated dusting cloths, vacuum tools, etc.

• HORIZONTAL SURFACES: Routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent. All horizontal surfaces (within approximately 10 feet from the floor) shall be wiped clean and free of dust, dirt, or smudges.

Cabinets and desks with papers, computers, and keyboards shall not be disturbed.

• METAL, BRASS, WOODWORK, AND STAINLESS STEEL: Surfaces (including corners, crevices, moldings, ledges, handrails, grills, doors, doorknobs, door frames, kick plates, etc.) shall be wiped cleaned and have no dirt, dust, streaks, spots, or smudges. Bright metal polishing may be performed by damp-wiping with a suitable cloth if a polished appearance is obtained. However, if a polished appearance cannot be produced, the COR shall be contacted for direction as to the use of an appropriate metal polish.

• PORCELAIN AND DRINKING FOUNTAINS: Porcelain fixtures (drinking fountains, sinks, urinals, toilets, etc.) shall be clean and bright, with no dust, spots, stains, rust, green mold, encrustation, or excess moisture. Walls and floors adjacent to fixtures shall be free of spots, drippings, and watermarks. Drinking fountains shall be kept free of trash, ink, coffee grounds, etc., and nozzles and drains free from encrustation.

• GLASS: After each washing operation, all glass shall be clean and free of dirt, grime, streaks, excessive moisture, and cloudiness. All glass, clear partitions, mirror surfaces, bookcases, and other glass (within approximately 10 feet from the floor) shall be cleaned and free of dirt, dust, streaks, smudges, watermarks, spots, and shall not be cloudy. There shall be no water spots on the glass or adjacent fixtures and furniture. All interior plate glass (to include glass over and in vestibule doors, all plate glass around entrances, lobbies, and vestibules) shall be cleaned and have no dirt, streaks and shall not be cloudy. Window sashes, sills, woodwork about interior glass and other surroundings shall be thoroughly wiped free of drippings and other watermarks.

Cleaners shall use pads to protect windowsills when standing on or placing cleaning materials on them. All such pads and/or cloths necessary to protect Government property shall be furnished by the contractor.

• SPOT CLEANING: Following this cleaning operation, smudges, marks, or spots shall have been removed from the designated areas without causing unsightly discoloration.

3.6.1.7 HIGH TOUCH SURFACES

The Contractor must routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards in Section

3.5.1 in this specification. This requirement is compliant with guidance issued by Centers for Disease Control and Prevention (CDC), which include the routine cleaning of all high-touch (frequently touched) surfaces. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the product manufacturer when cleaning. Cleaning products and application should be chosen so as not to damage interior finishes or furnishings. “Routinely,” for purposes of this scope, is defined as being in accordance with applicable guidance from the CDC but shall not be less frequently than once daily or once per shift where custodial services are provided for during more than one shift. Daily is defined as the normal operating hours where the custodial contractor is currently performing the standard services.

Examples of high-touch (frequently touched) surfaces include, but are not limited to the following:

handrails, doorknobs, access control panels, light switches, countertops and work surfaces, appliances and their handles and doors, water faucets and handles, elevator buttons, sinks, toilets and flush handles, tabletops, restroom stall handles, toilet paper and other dispensers, door handles and push plates, and water cooler and drinking fountain controls.

Individual occupant agencies, not the custodial contractor, are responsible to provide their own products (such as disposable wipes) and to perform cleaning and/or disinfecting of their agency-owned equipment, such as telephones, computers, keyboards, docking stations, computer power supplies, computer mouse devices, personal fans and heaters, and desk lighting.

3.6.1.8 WALLS

All wall surfaces shall be cleaned and free of dirt, spots, smudges, and marks. All walls shall be spot cleaned to a height of approximately 70 inches above the floor. Cleaning shall not cause discoloration.

3.6.1.9 TRASH AND RECYCLING

All trash and recycling (including restrooms) shall be collected daily and removed to the dumpsters appropriately marked between the North and South buildings, or a location designated by the COR.

Trash and recycling containers shall be emptied, kept clean, disinfected, and odor-free daily. Plastic liners for all trash and debris containers shall not be torn, worn, or contain residue, and shall be replaced daily.

Clean spare bags shall be left in bottoms of containers.

3.6.1.10 ELEVATORS AND STAIRWAYS

Elevator door tracks shall be cleaned and free of dirt, built up, grime, and other matter. Exterior and interior car surfaces shall be cleaned and have no marks, streaks, or smudges. Carpets and floors shall be free of removable spots, dirt, and debris. Floors requiring a finish shall be maintained at a high luster.

Stairways, entrances, landings, railings, risers, ledges, elevator panels and buttons (inside and outside of the elevator cab), grills, doors, radiators, and surrounding areas shall have no dirt, litter, residue, or grime.

3.6.1.11 INTERIOR WINDOW WASHING

The windows shall be cleaned and free of dirt, streaks, and shall not be cloudy. Window sashes, sills, woodwork, and other surroundings of glass shall be wiped clean and free of drippings. Windows shall be cleaned once per year, per Section 5.1, Key Deliverables – Tasks / Schedule.

Exterior and interior window washing shall be coordinated to maximize cost effective operations as directed by the CO or their designee. In the event there is blast protection film, the Contractor shall follow the manufacturer's recommendations for appropriate window cleaning methods. The Contractor shall comply with ANSI/IWCA I-14.1 Window Cleaning Safety Standard, and all Federal, State, and local regulations.

3.6.1.12 BLINDS AND COVERINGS

(Not including drapes, curtains, and unique coverings)

All blinds, coverings, cord tapes, and valances shall be wiped clean and have no dust and spots. Blinds and coverings that are not operating properly shall be reported to the COR for repair.

3.6.1.13 DINING AREAS

The Contractor shall be responsible for cleaning and disinfecting the dining areas. Food contact surfaces such as break room counters and dining tables shall be cleaned and sanitized with products safe for food contact.

Sink shall be cleaned and wiped free of all watermarks. Stove and chrome fixtures shall be damp wiped and polished dry. Countertop shall be cleaned and wiped dry. The Contractor shall clean, disinfect, and ensure the areas are free of spillages, food crumbs, spots, smudges, marks, and soil build-up.

These areas include dining area floors, exterior/interior windows (including ledges and frames), and dining room equipment (tables, table tops and bases, chairs, booths, counters, tray carts, furniture, water stations, and trash/recycling collection stations). Floors shall be maintained using the floor care standard requirements in 3.6.1.1. The Contractor is responsible for trash and recycling collection and removal.

3.6.1.14 ENTRANCES

(Including lobbies, corridors, hallways, and conference rooms)

All building areas shall be free of papers, trash, and other discarded materials. Sweep all floors, vacuum if carpeted; clean all glass; dust all surfaces and polish metal and wood surfaces. All walls shall be spot cleaned. Do not clean chalk boards or whiteboards.

3.6.1.15 HOUSEKEEPING / WASTE

Keep janitor's closet and work areas neat, orderly, and in a safe condition at all times.

3.6.2 EXTERIOR SERVICES

The Contractor shall provide exterior standard services for the work items listed below.

3.6.2.1 EXTERIOR PLATE GLASS

All exterior glass (to include spandrel glass, glass over and in exterior and vestibule doors, and all plate glass around entrances, lobbies, and vestibules) shall be cleaned, free of dirt, streaks, and shall not be cloudy.

3.6.2.2 POLICING OUTSIDE AREAS

Outside trash dumpster doors shall be closed after use. Any debris dropped between building and dumpsters shall be picked up by Contractor Personnel.

3.6.3 OTHER BUILDINGS

3.6.3.1 INSECTARY AT 320 GREEN STREET

On a weekly basis, the full floor area shall be swept, and all trash receptacles emptied.

3.6.3.2 WHITEHALL BUTLER BUILDING AT 155 PHOENIX ROAD

On a weekly basis the full floor area will be swept, and damp mopped to remove all dirt, dust, litter, etc.

Windowsills and all horizontal surfaces shall be dusted. Restrooms will be thoroughly scrubbed, and trash removed.

4.0 GOVERNMENT FURNISHED

The government shall make available to the contractor the following listed material, supplies, and property (hereinafter referred to as "Government-Furnished Property") at the place and time specified below. The contractor shall be liable for all loss or damage of such delivered Government-Furnished Property until completion and final acceptance of work required under this contract. If the Government fails to make timely delivery of such Government-Furnished Property suitable for its intended use, and upon written request from the contractor, the Contracting Officer shall make an equitable adjustment of contract delivery of performance dates or contract price or both.

In addition, per ASTM E1971-19 referenced above in…