Attach 1 - PWS 16APR20.pdf

PERFORMANCE WORK STATEMENT

FOR

WATER RESTORATION, HVAC, DUCTS, AND DRYER VENT CLEANING AND/OR DISINFECTING

SERVICES

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment and labor necessary to ensure that water restoration, ducts, and dryer vents cleaning and/or disinfecting services are performed at Ellsworth AFB as per the terms and conditions set forth in this performance work statement.

1.1 BASIC DUCTING SERVICES. The contractor shall inspect, clean, and maintain the vertical and horizontal dryer, Heating-Ventilation-Air Conditioning (HVAC) exhaust ducts systems in accordance with NFPA Standard 96 and local, state, and federal rules and procedures. The contractor and the contract’s Authorized Caller personnel shall review the current inspection and condition status of all duct exhaust systems included in this contract. The contractor shall submit a planned work schedule to the Authorized Caller for approval prior to starting performance.

The contractor shall submit a report to the Authorized Caller on all duct, and exhaust systems inspections noting discrepancies, system impairments and recommendations, before and after any work is completed based on the approved schedule.

1.1.1. The contractor shall inspect, clean, and identify additional work needed for dryer vents, HVAC, and exhaust ducts identified in Appendix A in accordance with local, state, and federal rules and procedures. The contractor and the Authorized Caller shall review the current inspection and condition status of all dryer vents, HVAC, exhaust duct work and connection vents included in this contract. The contractor shall submit a planned work schedule to the Authorized Caller for approval prior to starting performance.

1.1.2. The contractor shall inspect dryer vents, HVAC and exhaust duct systems IAW NFPA Standard 96 (NFPA 96 lists numerous other NFPA and ASTM publications that must be followed.

1.1.3. The contractor shall perform operational tests on dryer vents, HVAC and exhaust duct systems IAW NFPA Standard 96 and manufacturers’ listed procedures. The exhaust system shall be reassembled and fully operational with functional airflow.

1.1.4. The contractor shall clean dryer vents, HVAC and exhaust systems to include but not limited to duct works, vents, flaps, dampers, screens, connection vents, fans/blowers, coils, and other system components. Contractor may use vacuums and compressed air to complete the work. No flammable solvents or other flammable cleaning aids shall be used. All system components shall be clean and free from dusts, dirt, lint and any observable debris to include the dryer unit areas. All disassembled materials shall be reassembled to its original condition or recovered to permit a safe and operational condition. All damage, discrepancies and unserviceable units on the dryer vents and ducts system shall be reported to the authorized caller all electrical switches shall be turned back on as required.

1.1.5. HVAC with non-metal liner systems shall be cleaned, disinfected and encapsulated with water based protective coating formulated for HVAC systems. Coating is to prevent the spread of mold and other containments.

1.1.6. The contractor will submit pictures of the entire duct system with time stamp on the photos. Photos will include before cleaning and after cleaning pictures. Pictures will be stored on a CD or Emailed and delivered to the authorized caller within five business days of cleaning the system.

1.1.7. Contractor will provide an inspection report the next business day after cleaning the system. The report shall include a record of conditions, completed operational tests and inspection results performed on a system to include recommendations. The contractor will use the Inspection Checklist (see Appendix B) to perform the inspections.

1.1.8. The contractor shall perform all work in strict accordance with the highest safety standards and applicable codes in order to eliminate the possibility of damage to installed machinery, equipment and building structures.

1.1.9. The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor's failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

1.2. Water Restoration Services. Contractor shall perform water restoration services in accordance with America National Standards Institute/Institute of Inspection, Cleaning and Restoration S500 (ANSI/IICRC S500) Contractor shall perform and document an inspection of the affected area(s) with water sensing equipment such as probes, thermal imaging and other infrared tools in order to determine the source of the damage and possible extent of area affected. Contractor will provide photos of thermal imaging to include before and after photos. Contractor shall respond within 8 business hours from notification.

1.2.1. The contractor shall be certified/accredited by the ANSI/IICRC S500.

1.2.2. The contractor will coordinate with the Authorized Caller for access to the damaged area as needed.

1.2.3. Categorization: These categories are based upon the level of contamination present, or presumed present, in the source water.

1.2.3.1. Category 1 is water from a clean or sanitary source. These can include water from broken clean water supply lines; clean water from toilet tank or bowl; faucets; and bottled water.

1.2.3.2. Category 2 is water with some level of contaminants that could cause discomfort or illness if ingested, commonly known as gray water. Sources may include washing machine overflow; toilet overflow with some urine, but no feces; dishwasher overflow.

1.2.3.3. Category 3 is water that is grossly unsanitary, and could cause severe illness or death if ingested, commonly known as black water. Sources for category 3 water include, but are not limited to, sewage; flooding from rivers or streams; wind driven rain, water from beyond the toilet trap; water from the toilet bowl with feces;

and standing water that has begun to support microbial growth.

1.2.4. Classifications of Water Damage

1.2.4.1. Class 1 Water Damage - (least amount of water, absorption and evaporation): Water losses that affect only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion are present.

1.2.4.2. Class 2 Water Damage - (large amount of water, absorption and evaporation): Water losses that affect at least an entire room or carpet and cushion (pad). Water has wicked up walls less than 24". There is moisture remaining in structural materials (e.g., plywood, particleboard, structural wood and concrete).

1.2.4.3. Class 3 Water Damage - (greatest amount of water, absorption and evaporation): Water wicked up over 24", or water may have come from overhead affecting ceilings, walls, insulation, carpet, cushion and sub-floor. The entire area is saturated.

1.2.4.4. Class 4 Water Damage - (specialty drying situations): These consist of wet materials with very low penance/porosity (hardwood, plaster, brick, concrete, stone). Typically, there are deep pockets of saturation, which requires very low specific humidity.

1.2.5. Monitoring. After the water has been extracted and any non-salvageable material has been removed, contractor shall place drying equipment according to industry guidelines for capacity in the affected areas.

Contractor will inspect site at a maximum regular interval of every twenty-four hours to monitor the equipment, temperature, humidity, and moisture content of the affected walls, contents, or other affected materials. Contractor may inspect at shorter intervals dependent on situation, equipment capacity and contractor preference.

1.2.6. Once temperature, humidity, and moisture content are deemed acceptable according to industry standards, drying equipment is removed and the drying process is complete.

1.2.7. The Standard Service Minimum Restoration Area is 500 Sq ft. per service call

1.2.8. Contamination Category 1 (See paragraph 1.2.3.1.) minimum service required for water damage class 1 to

Service Call

Thermal Imaging

Extraction of standing water on carpet or hard surfaces

Dry down equipment necessary to dry areas

Clean and deodorize carpeted areas

Excludes any demolition and/or hauling away of waste

1.2.9. Contamination Category 2 (See paragraph 1.2.3.2.) minimum service required for water damage class 1 to

Service Call

Thermal Imaging

Extraction of standing water on carpet or hard surfaces.

Dry down equipment necessary to dry areas

Clean and deodorize carpeted areas

Excludes any demolition and/ or hauling away of waste.

1.2.10. Contamination Category 3 (See paragraph 1.2.3.3.) minimum service required for water damage class 1 to

Service Call - Thermal Imaging

Extraction of standing water - pressure steam floor areas

Microban all areas - PPE for Crew Members

Dry down equipment necessary to dry down in 72 hours

Demolition necessary to flooring and walls

Hauling away of waste

1.3. Disinfectant Services. Contractor shall perform disinfectant services as required based on level of cleaning and disinfecting requested by the Government. Disinfectant services shall comply with the prevailing CDC disinfecting guidance. Contractor shall perform and document cleaning and disinfecting services. If cleaning and disinfecting is performed in response to a declared pandemic, the contractor shall identify on the documentation services were rendered in response to identified pandemic and provide a copy to the contract administrator as well as the caller.

1.3.1. The contractor shall be certified/accredited by the ANSI/IICRC S500.

1.3.2. The contractor will coordinate with the Authorized Caller for access to the area requiring cleaning and disinfecting. The Government’s authorized caller is responsible for ensuring the end user provides assistance as required for each level of cleaning and disinfecting as outlined in this performance work statement.

1.3.3. If the call is made in response to a declared pandemic, the contractor shall contact the Contracting Officer for authorized caller status and applicable updates to the micro-purchase thresholds.

1.3.4. Categorization: These categories are based on the level of cleaning and disinfecting required.

1.3.4.1. Level 1 Cleaning and Disinfecting.

1.3.4.1.1. Carpet Cleaning. Carpet to be cleaned with truck mounted hot water extraction method.

1.3.4.1.2. Hard Surface Flooring (ceramic tile and VCT). To be cleaned with a cyclone or Gecko along with truck mounted cleaning system.

1.3.4.1.3. If Ellsworth AFB, SD provides the contractor with clean hard surface flooring, the contractor shall supply the Government with GS neutral disinfectant cleaner that meets the EPA’s criteria for use against SARS-COV-2 and other emerging viral pathogens, as well as provide the Government with training on proper use and dwell time.

1.3.4.1.4. Office chairs with fabric. Chairs shall be cleaned with truck mounted upholstery tool.

1.3.4.1.5. Office chairs without fabric. Chairs shall be cleaned by hand using GS neutral disinfectant cleaner.

1.3.4.1.6. The contractor will provide an antimicrobial registered disinfectant that meets the EPA’s criteria for use against SARS-COV-2 and other emerging viral pathogens at no cost on all carpet, hard surface flooring, and upholstery cleanings. The contractor shall provide all personnel, equipment, and personal protection equipment for all employees as deemed necessary.

1.3.4.2. Level 2 Cleaning and Disinfecting.

1.3.4.2.1. Level 2 cleaning requires the Government to remove all personnel items and paper prior to disinfecting services.

1.3.4.2.2. The contractor shall disinfect hard/non-porous surfaces (i.e. door knobs, desks, phones, computers, keyboards, mousepads, light switches, etc.) with an EPA registered disinfectant, used in a manner specified by the manufacturer. The disinfectant will be applied with an electrostatic sprayer, fogging device, battery operated sprayer, or applied by hand. The contractor shall determine the most appropriate method for application.

1.3.4.2.3. Level 2 cleaning services must be cleaned off after dwell time as recommended by the manufacturer.

Cleaning may be accomplished by one of two options:

1.3.4.2.3.1. The contractor shall provide all manpower for the full level two cleaning, to include post-disinfecting wipe down.

1.3.4.2.3.2. The Government shall provide the manpower for wipe down after completion of level 2 disinfecting and dwell time.

1.3.4.3. Level 3 Cleaning and Disinfecting.

1.3.4.3.1. Level 3 cleaning requires the Government to remove all personnel items and paper prior to disinfecting services.

1.3.4.3.2. The contractor shall disinfect hard/non-porous surfaces (i.e. door knobs, desks, phones, computers, keyboards, mousepads, light switches, etc.) with an EPA registered disinfectant, used in a manner specified by the manufacturer. The disinfectant will be applied with an electrostatic sprayer or fogging device.

1.3.4.3.3. Level 3 disinfecting shall not be wiped down by the contractor or the Government. The disinfectant shall be applied and left to dry. Minor streaking is acceptable with level 3 application.

1.3.4.4. Level 4 Cleaning and Disinfecting.

1.3.4.4.1. The contractor shall clean and disinfect the HVAC system using a caddy vac unit or portable unit in accordance with NADCA guidelines. Each air duct must be inspected by the contractor prior to cleaning and disinfecting. If it is determined an air duct is dirty, the contractor shall clean it prior to disinfecting. Air duct cleaning, if accomplished, will be in accordance with this SOW. Once inspection, and cleaning if necessary, are complete, the contractor shall disinfect the HVAC unit.

2. GENERAL INFORMATION

2.1 QUALITY CONTROL. The contractor shall develop and maintain a quality program to ensure cleaning services are performed in accordance with the NFPA Standard 96 and other commonly accepted commercial practices. The contractor shall develop and implement procedures to identify and prevent defective services from reoccurring.

2.2. HOURS OF OPERATION. Normal working hours will begin no earlier than 0700 hrs and end no later than 2000 hrs Monday through Friday unless otherwise approved by the Authorized Caller or the Contracting Officer.

Facilities listed in appendix A shall be cleaned during normal business hours. Water restoration operations shall be conducted 24/7 as requested by the Authorized Caller or the Contracting Officer.

2.3. COORDINATION. Only the Authorized Caller and the Contracting Officer are authorized to request services under this contract. All coordination shall be made through the Authorized Caller. All schedules shall be submitted to the Authorized Caller one week prior to the beginning of the proposed work period.

2.4. INSPECTIONS. All Duct inspections shall be made by the HVAC shop the following business day. Base HVAC will perform inspection the following business day and sign off inspection checklist. Failure to clean exhaust system satisfactory as inspected by HVAC and Authorized Caller will require contractor to re-perform work at no additional cost to the Government within one week of checklist failure. The Authorized Caller will maintain the Inspection Checklist to ensure quality of work and compliance with the commonly accepted commercial practices and user satisfaction.

2.5. Water restoration inspections shall be made by the Authorized Caller. These inspections will be based on the standards listed in ANSI/IICRC S500.

3. SECURITY REQUIREMENTS

3.1. Base Access and Passes. Contractor personnel and vehicles must obtain appropriate Base passes. Contractor shall submit an Entry Authorization Letter (EAL) four business days prior to schedule work. The contractor will submit EAL to Authorized Caller for processing. EAL will be on company letter head and include days and time for requested access (example: M- F 0700-1700 hrs), personnel names, date of birth, driver’s license and state issued.

EAL process is subject to changing security measures. Contractor personnel shall turn in their base access badges to the Visitor Control Center (VCC) as they expire.

3.2. Compliance with Laws and Regulations. The contractor is subject to all base fire, safety and security regulations. The contractor shall obey all base, local, state and federal laws and regulations.

3.3. All personnel present on Ellsworth AFB are required to follow any and all pandemic response policies established by the base leadership. Personal protective measures (face masks, gloves, hand sanitization, etc.) may be increased or decreased related to the current pandemic conditions on Ellsworth AFB. Contractors performing on Ellsworth AFB will follow the guidance provided by the local work center where contract performance will occur or other government representatives on the base. Contractors that refuse to comply with any and all pandemic response policies may be denied access to the installation which can result in corrective contract actions.

4. GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1. Utility Service. The government will furnish electricity, water, and sewage required to support this agreement.

4.2. Base Maps. Base maps shall be provided to the contractor to determine locations as required. Contact the Authorized Caller.

4.3. Security Police and Fire Protection. The government will provide security police and fire protection to the extent necessary to maintain a secure and safe installation. The contractor shall adhere to the security and fire directives, instructions, and policies of Ellsworth Air Force Base.

4.4. Emergency Services. The contractor shall reimburse the government for emergency medical treatment and transportation if these services are required.

5. APPENDICES.

A. Estimated Workload Data

B. Inspection Checklist

APPENDIX A

ESTIMATED DRYER VENT WORK LOAD

BLDG NO. BUILDING NAME

DRYER

UNITS FREQUENCY Month cleaned

1103 Pine Tree Inn 6 Quarterly MAR JUN SEP DEC

2204 Borglum Hall 14 Quarterly MAR JUN SEP DEC

3603 Lincoln Hall 14 Quarterly MAR JUN SEP DEC

3706 Washington Inn 14 Quarterly MAR JUN SEP DEC

4207 Jefferson Chambers 14 Quarterly MAR JUN SEP DEC

5806 Roosevelt Inn 14 Quarterly MAR JUN SEP DEC

2305 Rushmore Inn 14 Quarterly MAR JUN SEP DEC

5907 Cedar Inn 4 Quarterly MAR JUN SEP DEC

8003 CDC 2 Quarterly MAR JUN SEP DEC

8008 Aspen Inn 4 Quarterly MAR JUN SEP DEC

7502 Fire Station 3 Bi-Annually JUN DEC

7709 Base Gym 2 Annually DEC

8012 Fam Camp 4 Annually JUN

7430 ALS 2 Annually TBD

7712 HAWC 2 Annually TBD

1012 Army National Guard 1 Annually TBD

104 Transportation 1 Annually TBD

3510 South Facility 12 Annually DEC

3520 East Facility 12 Annually DEC

3530 North Facility 12 Annually DEC

APPENDIX B

INSPECTION CHECKLIST

CONTRACT NUMBER:

DATE:

BUILDING NUMBER:

BLDG

ITEM DESCRIPTION A U N/A

Ensure that no flammable solvents or other flammable cleaning aids are used.

Ensure all duct works, vents, flaps, dampers, screen, connection vents and other appurtenances are clean.

Ensure the serviced areas are free from dirt, lints, dusts and any other obvious debris.

Ensure all items disassembled before the service have been reassemble to it's original condition.

Ensure all electrical switches have been turn back on or reconnected as required.

Ensure all damaged, discrepancies and unserviceable units shall be recorded on the REMARKS section of this Inspection Checklist. Place sign on units that are out of service.

7 Ensure all work is within safety standards.

A - Acceptable U - Unacceptable N/A - Not Applicable

REMARKS:

PRINTED NAME OF CONTRACTOR

SIGNATURE & DATE

PRINTED NAME OF HVAC inspector

SIGNATURE & DATE

DRYER VENTS AND DUCTS INSPECTION CHECKLIST

Place mark in appropriate block for each nonconformance found. Document conditions found in the Remarks section for each service that is unsatisfactory.

INSPECTABLE ITEMS