ATT2_RFI 70RWMD26RFIP00001_DRAFT SOW_Travel Health_11.25.25.pdf

RFI: 70RWMD26RFIP00001

OHS Travel Health Subscription Services

ATTACHMENT 2: DRAFT STATEMENT OF WORK

THIS IS NOT A SOLICITATION. THIS IS A SOURCES SOUGHT NOTICE ONLY AND

IS FOR MARKET RESEARCH PURPOSES.

THIS IS A SOURCES SOUGHT NOTICE 70RWMD26RFIP00001 for information and planning purposes only and is not to be construed as a commitment by the Government. This Sources Sought Notice is released pursuant to FAR Part 10 Market Research and is issued for the purpose of identifying available sources (interested entities) capable of performing the requirement. This is not a solicitation announcement for proposals and NO CONTRACT/ORDER will be awarded from this announcement. No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests. The information gathered from this source sought notice will be utilized in the Government’s determination on contract and business type utilized in the solicitation.

The following are the draft requirements:

1. INTRODUCTION

1.1 General

The Department Homeland Security (DHS), Office of Procurement Operations (OPO), Countering Weapons of Mass Destruction/Health Security Acquisition Division (CWMDHSAD) is contemplating the release of a future Request for Quotation (RFQ) on behalf of the DHS Office of Health Security (OHS) to solicit global medical and travel health intelligence subscription services.

The Government anticipates the use Federal Acquisition Regulation (FAR) Overhaul subpart 12.201-1, “Simplified Procedures” for the Evaluation and Solicitation for Commercial Items/Commercial Services (see FAR Overhaul - Part 12 | Acquisition.GOV). Based on the Government’s research, the anticipated (NAICS) is Software Publishers and the Product or Service Code (PSC) is 7A21 – IT and Telecom - Business Application Software (Perpetual License Software).

1.2 Anticipated Award Type

The Government anticipates awarding a Firm-Fixed-Price (FFP) type Purchase Order as a result of a solicitation.

1.3 Period of Performance

The anticipated period of performance (POP) for this requirement is for up to 60-months including a base period of 12-months and up to four (4) option periods for 12-months each in accordance with FAR 52.217-9 Option to Extend the Term of the Contract as follows:

Base Period 12-months (dates to be determined at award) https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-12 https://www.census.gov/naics/?input=513210&year=2022&details=513210

Option Period One (1) 12-months (dates to be determined at award) Option Period Two (2) 12-months (dates to be determined at award) Option Period Three (3) 12-months (dates to be determined at award) Option Period Four (4) 12-months (dates to be determined at award)

1.4 Place of Performance

The contractor shall perform services at the contractor’s site.

2. GENERAL REQUIREMENT

2.1 Background

The Office of Health Security (OHS) is the principal medical, workforce health and safety, and public health authority for DHS. Since the inception of the Department of Homeland Security (DHS), health security has played a pivotal role in the execution of DHS’s mission. The Office of Health Security (OHS) positions the Department for a proactive and agile response to the evolving health security landscape.

OHS was created via bipartisan and bicameral legislation, which permitted the Department to effectuate a mission-targeted reorganization solely focused on departmental workforce health, safety, and medical functions. The roles, responsibilities, and authorities of the Department’s Chief Medical Officer and OHS are found in statute including 6 U.S.C. § 350, 6 U.S.C. § 597, 6 U.S.C. § 597a, and 6 U.S.C. § 321q. These authorities are further reinforced via DHS Delegation 26000, Designation 00-26000 (Designated Agency Safety and Health Official), Designation 00- 26002 (Anomalous Health Incident Agency Coordination Lead), and numerous Directives and Instructions.

Additionally, OHS is responsible for the oversight and implementation at DHS of numerous government-wide authorities, such as those related to Employee Assistance Programs and Health Service Programs (5 U.S.C. § 7901) and Worker’s Compensation Programs (5 U.S.C. § 8101, et seq). OHS also provides significant health leadership and support to ensure that the Department effectively carries out responsibilities related to immigration health under 42 U.S.C. § 249 and the due process clause of the 5th Amendment.

With a mission to protect those who protect the nation, through the delivery of high-quality health, safety, and wellness programs and policies across DHS that are vital to a mission ready and resilient DHS workforce, OHS’ Total Workforce Protection Directorate (TWPD) enriches a mission-ready DHS workforce, including working animals, to promote and sustain workforce health, prevent injury and illness, restore health, and sustain organizational wellness and psychological resilience. TWPD is responsible for programs, projects and activities in alignment with 6 U.S.C. § 350 and 6 U.S.C. § 597. Additionally, TWPD establishes departmental policies for health services programs (5 U.S.C. § 7901 and 5 U.S.C. § 7904), occupational safety and health (29 C.F.R. Part 1960) and workers’ compensation programs (5 U.S.C. § 8101 et seq.).

Embedded within TWPD, the Health and Medical Readiness Division (HMRD) works to integrate efforts towards workforce health protection through policy, guidance, and activities that maintain mission continuity while minimizing health threats and work-related injuries or disabilities. HMRD seeks to build and enhance a department-wide occupational medicine infrastructure that supports workforce health activities via overarching policy. The policy will provide a way to link information about all aspects of employee medical readiness for the purposes of improvement, surveillance, and other questions related to workforce health and readiness.

2.2 Scope

The contractor shall provide online subscription services granting access to a global health intelligence database that delivers continuously updated preventive and travel health information.

The platform must include aerial route risk mapping capability, medical and travel risk data, detailed geographic information system (GIS) mapping, and country-specific health intelligence such as vaccination requirements, risks, and countermeasures. This subscription service will enhance DHS’s operational medical readiness and workforce protection capabilities by providing timely, evidence-based information to support risk assessment, travel planning, and incident response for both domestic and international operations.

2.3 Objective

The DHS OHS requires a premier decision-support tool that meets the requirement summary described above in order to provide the most accurate, comprehensive, and timely health intelligence to clinicians and operational planners responsible for protecting DHS personnel and stakeholders.

This subscription will improve OHS’s ability to maintain a safe, informed, and medically prepared environment for DHS personnel worldwide.

3. SERVICES

The contractor shall provide access to a 12-month online enterprise and aerial route risk mapping subscription license for a global medical and travel health intelligence system that delivers continuously updated information to support DHS operational medical readiness, health protection, and travel risk management. The subscription system shall include the following minimum functional and content capabilities:

3.1 Report Building

• Enable users to create single to or multi-country reports that consolidate medical, safety, and environmental intelligence.

• Allow users to configure reports by itinerary, region, or operational need, selecting from pre-defined templates or building ad-hoc custom reports.

• Reports must include medical summaries, vaccination requirements, emerging-risk bulletins, security updates, and environmental data.

• Reports shall be exportable in PDF format and viewable online, with the option to include or omit specific data elements.

• The system shall retain the ability to save the report templates for future reuse and operational standardization.

3.2 Mapping and Geospatial Tools

• Provide a fully interactive, searchable Geographic Information System (GIS) interface displaying:

o Global hospital and clinic location, trauma centers, airports, and emergency resources.

o Disease-distribution overlays (e.g., malaria, yellow fever) and elevation data (meters and feet).

• Enable search by country, region, city, or coordinates, and allow users to specify a radius for nearby facilities.

• Provide zoom, filter, and export features for operational planning and briefing materials.

3.3 Destination-Specific Health Intelligence

• Deliver detailed country and regional profiles (minimum 230 countries/territories) including:

o General economic, climate, and development data.

o Current health, safety, and outbreak bulletins.

o Vaccination and prophylaxis requirements.

o Summaries of infectious and environmental diseases.

o Traveler-safety and cultural-awareness information.

o Hospital directory listings with trauma designations, emergency capabilities, and contact information.

3.4 Enterprise Resource Component

The system shall include an enterprise-level resources module that provide access to a continuously updated database of medical and logistical support facilities relevant to travel and emergency response. level module containing a searchable database of global health resources:

• Resources shall include healthcare institutions, emergency-care sites, transportation nodes, and specialized treatment or support locations.

• The database shall enable authorized DHS users to identify, compare, and evaluate, and evaluate facilities by type, capability, or proximity to specific operational areas.

• The system shall permit organization-wide visibility and secure collaboration among DHS

Components.

3.5 Aerial Route and Medical Routing Functionality

The system shall provide route-planning capability to support aeromedical and contingency planning for DHS travel missions. This feature shall:

• Enable users to create and save flight-path routes by specifying origin, destination, and optional stop locations.

• Automatically generate medical facility proximity data for each selected airport or waypoint.

• Allow users to annotate routes, adjust map layers, and export route-based medical intelligence reports to Microsoft Word or Adobe PDF formats for operational documentation.

• Include functions for viewing trip legs, toggling information overlays, and saving screenshots for situational planning.

3.6 Advanced Search and Location Capabilities

• Support search by city, country, address, postal code, GPS coordinates, or resource name.

• Provide filtering by facility type, service category, or proximity to a user-defined waypoint.

• Enable mobile and desktop users to locate relevant facilities relative to their operational location.

• Include seamless switching between map and list views with zoom functions for details results.

• Support review of hospital and clinic data associated with route points, including specialty care designations, trauma capability, and emergency contact information.

3.7 Resource Expansion and Update Capability

• Allow authorized users to submit new facility data or corrections to existing records through a controlled update process.

• Ensure all submissions undergo verification, approval, and synchronization across the enterprise environment.

3.8 Preventive Health and Education Content

• Provide curated preventive-care guidance, vaccination information, and workforce-readiness materials suitable for DHS dissemination.

• Include downloadable templates and operational checklist for clinic or deployment use.

3.9 Medical Reference Library and Knowledge Base

• Maintain a continuously updated online library containing no fewer than 100 medical and travel health topics.

• Organize content by category (vaccines, infectious diseases, occupational/ environmental health, traveler safety, special populations, operational materials).

• Provide at least three content formats:

o Provider summaries- evidence-based clinical references.

o Traveler summaries- plain- language education content.

o Research abstracts/ literature reviews- concise summaries of current scientific findings.

• Include a section displaying recently added advisories and publications.

3.10 Automated Alerts and Bulletins

• Deliver continuously refreshed health-risk bulletins, outbreak alerts, safety summaries based authoritative global sources (e.g., Centers for Disease Control and Prevention, World Health Organization, U.S. Department of State).

• Provide automated notifications or dashboard highlights summarizing newly identified threats or advisories. The automated alert and reporting capability shall deliver preventive and travel health risk notifications through email and fully configurable dashboards.

• Integration and Support Requirements: Training and User Support: Provide training guides, reference materials, responsive technical support during normal business hours.

Data Integrity and Collaboration: Ensure version control, cross-user synchronization, and traceable update management.

4. REPORTING REQUIREMENTS

Performance Reporting: The Contractor shall submit via email quarterly performance and utilization reports to the Contracting Officer’s Representative (COR) documenting data-update frequency, system reliability, and user engagement metrics.

5. DELIVERABLES

Item No. Deliverable Frequency SOW Reference

Deliver to Format Due

0001 Base Period: Enterprise and Aerial Route Intelligence Subscription Services ≤ 1,000 obligated travelers

12-month subscription

Section 3.0 - Services

COR Login Information Upon Award

1001 Option Period 1:

Enterprise and Aerial Route Intelligence Subscription Services ≤ 1,000 obligated travelers

12-month subscription

Section 3.0 - Services

COR Login Information Upon Option Exercise Award

Item No. Deliverable Frequency SOW Reference

Deliver to Format Due

2001 Option Period 2:

Enterprise and Aerial Route Intelligence Subscription Services ≤ 1,000 obligated travelers

12-month subscription

Section 3.0 - Services

COR Login Information Upon Option Exercise Award

3001 Option Period 3:

Enterprise and Aerial Route Intelligence Subscription Services ≤ 1,000 obligated travelers

12-month subscription

Section 3.0 - Services

COR Login Information Upon Option Exercise Award

4001 Option Period 4:

Enterprise and Aerial Route Intelligence Subscription Services ≤ 1,000 obligated travelers

12-month subscription

Section 3.0 - Services

COR Login Information Upon Option Exercise Award

END OF DRAFT REQUIREMENTS DOCUMENT.