Att 2- Performance Work Statement (PWS).pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

White Maintenance Coveralls and Rag Laundering Services

AT

315 Mamiya Avenue, bldg. 2133

PERFORMANCE-BASED WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

1 DESCRIPTION OF SERVICES

2 GENERAL INFORMATION

3 SERVICES SUMMARY

4 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES

1 DESCRIPTION OF SERVICES: The contractor shall provide all personnel, equipment, materials, supervision, and other items and services necessary to perform laundering of rags and white maintenance coveralls, to include pick-up and delivery services for the 15th Aircraft Maintenance Squadron (AMXS) located at 315 Mamiya Avenue, bldg. 2133 Joint Base Pearl Harbor-Hickam, Hawaii. Work shall be performed to the standards set forth in this Performance Work Statement (PWS).

PERIOD OF PERFORMANCE The period of performance will be a 12-month base period with four (4) 12-month option years.

1.1 SPECIFIC REQUIREMENTS The contractor shall provide laundry service for rags and white maintenance coveralls for sustained serviceability of these items. The contractor shall remove all hazardous chemicals, oils, dirt and debris from rags and white maintenance coveralls. These items will be reused frequently and have requirements on cleanliness to be used in or around certain systems on the C-17.

1.1.1 White maintenance coveralls marked “LOX USE ONLY” need to be cleaned separately from other oil saturated products and until free of any oils or other contaminants. Maintenance rags also shall be laundered separate from other white maintenance coveralls. Items shall be washed, rinsed and with regular detergent and water. Items shall be dried at a low to medium heat level until thoroughly dry.

1.1.1.1 RE-PERFORMANCE OF LAUNDRY. Re-accomplishment of all unsatisfactorily laundered items under this contract shall be re-cleaned and returned at no cost to the Government. Government personnel shall separate unsatisfactory items from new laundry by placing the items in a bag and completing a separate count sheet that is marked “Re-perform” at the top.

1.1.1.2 Customer Complaint. Three valid customer complaints per month will be acceptable. A fourth valid complaint will be considered a defect. A valid complaint is when the complaint is delivered from the Quality Assurance Personnel and provided to the Contracting Officer for validity and corrective action.

1.1.2 The contractor will pick up white maintenance coveralls and rags at 315 Mamiya Avenue on scheduled dates between the C-17 AMU Sortie Support Section, clean them at their facility, and return them within 5 business days from date of pickup. Pickup will occur once a week upon contract start.

1.1.3 Approximate quantity pick-up of materials will be 3-10X White maintenance coveralls and 50-200X rags, however this is approximate depending on usage.

Materials to be washed can be stored in large plastic bags or large bins for both pickup and drop off, as long as the same bags used to hold dirty materials is not used to store clean materials. Preferably, white maintenance coveralls will be in separate bags from the maintenance rags. If plastic bags are used, the customer will provide the plastic bags when picked up and the contractor will provide the plastic bags when items are dropped off. If large bins are used, the contractor will provide the bins for pick up and drop off. Items will be counted and inspected when picked up and upon delivery.

Quantities shall be annotated on a count sheet and signed by one customer and one contractor member.

1.1.4 The contractor will be required to replace items if the items become damaged or are lost in the possession of the contractor. All replaced items shall match the exact specifications of items lost or damaged.

1.1.5 Handling of Soiled Items. Handling of soiled items shall be minimal to prevent immediate or long-term harm to personnel. Protective equipment must be worn (i.e.

gloves) during handling of soiled items. Soiled items will be handled in a manner that minimizes hazardous contamination to personnel and surrounding area.

2 GENERAL INFORMATION:

2.1 HOURS OF OPERATION: Services should be available on the scheduled date of pick up and drop off and should schedule in advance to account for any forecasted closures.

2.2 Standards of Conduct: Contractor Personnel must adhere to standards of conduct as established by the Installation Commander.

2.3 Security Requirements: Contractor shall adhere to current installation security policies. If not already established, the contractor will be required to gain access to the base IAW Joint Base Pearl Harbor-Hickam procedures. If the contractor has prior and current approved access to base, they will not need additional security measures since they will not be entering any unsecured areas without an escort.

2.4 RECORDS: The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS. Requested records are receipt of transaction for services provided. Records of receipt will show quantity of materials cleaned, date of pick up, and date of drop off.

2.4.1 INVOICING. The contractor shall perform all clerical and bookkeeping functions as to provide accountability for billing using standard accounting practices. A monthly invoice for each contract line item and corresponding authorized users must be submitted monthly through Wide Area Workflow (further directions in “Wide Area Workflow instructions attachment). All invoices shall be received no later than the 3rd working day of the following month. Contractor shall not invoice for amounts exceeding the total value of the verified quantities per item, established price range, and customer for each month. If discrepancies exist, the Government shall rely upon Count Sheets as mutually agreed upon calculations and monthly values of performance. Failure to properly submit invoices may prevent timely reimbursement for service provided.

2.5 Develop and provide at the start of the orientation period or the start of the first operational performance period (if there is no orientation period) a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel.

2.6 SPECIAL QUALIFICATIONS: No special qualifications exist. Contracted launderer only required to clean rags and white maintenance coveralls.

3 SERVICES SUMMARY:

Performance Objective PWS Para Performance Threshold Laundering rags and white maintenance coveralls for cleanliness and serviceability.

1.2 Standard expected is to launder items

when requested 90% of the time. Deviating more than 10% of the requested time will degrade maintenance operations.

4 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES: The US Government will not provide any equipment, fuel, personnel, utilities or facilities to the contractor for the execution of this contract. Should an emergency arise, only the necessary basic lifesaving and life support measures will be provided during the emergency.