MEDICAL SIMULATION TRAINING CENTER

(MSTC) INSTRUCTOR OPERATOR SUPPORT

SERVICES (MIOSS)

Base Performance Work Statement (PWS)

16 February 2026

Prepared By: Ms. Caffee Odermann APM, PL TADSS Support Operations

Approved By: Mr. Marko Nikituk Approved By: COL Gustavo Moreno PdL Live, PL TADSS Support Operations Director of Army Medical Simulation, MEDCoE

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Table of Contents Vision Statement

1.0 Introduction

1.1 Mission

1.2 Background

1.3 Scope

1.3.2 Disciplines (include but are not limited to):

1.3.3 Exercise Planning, Management and Operator Support (include but are not limited to):

1.4 Applicable Documents

2.0 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Financial Management

2.3.2 Contract Administration

2.3.3 Contract Management

2.3.4 Personnel Administration

2.3.4.1 OCONUS Requirements ........................................................ Error! Bookmark not defined.

2.3.4.2 Individual Logistical Support - Germany .................................... Error! Bookmark not defined.

2.3.4.4 Efforts to be Performed Outside Continental United States (OCONUS)

2.3.4.5 Performance and Delivery in a Foreign Country ......................... Error! Bookmark not defined.

2.4 Organizational and Consultant Conflicts of Interest (Services)

2.5 Subcontract Management

2.6 Contractor Personnel, Disciplines, and Specialties

2.7 Location and Hours of Work

2.7.1 Government Installation Work Schedule

2.7.2 Surge Support Requirements

2.8 Travel / Temporary Duty (TDY)

2.8.1 Reimbursement of Travel, Per Diem, and Special Material Costs

2.9.1 Common Tools and Equipment

Under a separate contract the Army Maintenance Contractor will provide all necessary common tools to perform all PWS maintenance requirements on TADSS The OEM will provide medically unique tools and equipment as needed

2.10 Access and Key Control

2.10.1 Base Access

2.10.2 Identification and INS Form 9

2.10.3 Local Visitor Reception Center

2.10.4 Period of Performance more than 180 days

2.10.5 Base Pass at Contract Completion

2.10.6 Compliance Failure

2.11 Safety and Risk Management

2.12 Hazardous Materials (HAZMAT) Management

2.13 Security

2.13.1 Force Protection Condition (FPCON) impact on work levels:

2.14 Cybersecurity

2.14.2 Cybersecurity Standards

2.15 Security Related Training

All Contractor employees, to include subcontractor employees, requiring access to military installations, facilities, and controlled access areas shall complete AT Level I awareness training in accordance with DODI 2000.16 within 30 calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the PCO within 30 calendar days of completing training. AT Level I awareness training is available at the following website:

http://jko.jten.mil

2.15.2 AT Awareness Training for US based Contractor Personnel Traveling Overseas All U.S. based Contractor employees and associated subcontractor employees must take Government Provided Area of Responsibility specific AT Awareness Training as directed by AR 525-13. Specific Area of Responsibility Training content is directed by the combatant commander with the unit AT office being the local point of contact

2.15.3 iWatch Training

2.15.4 Information Assurance/Information Technology Training

2.15.5 OPSEC Training

2.15.6 Army Training Certification Tracking System (ATCTS)

2.15.7 Threat Awareness and Reporting Program (TARP)

2.16 Government Furnished Materials

2.17 Quality Assurance Surveillance Plans (QASPs)

2.18 Accidents and Incidents

2.18.1 Accident/Incident Reporting and Tracking

2.18.2 Installation or Local Command Safety Rules and Regulations

2.18.3 Health and Safety Incidents

2.18.4 Property

2.18.5 Criminal, Legal and Administrative Adverse Actions

2.19 Contractor Manpower Report

3.0 Performance Requirements

3.1 Provide medical skills training in a realistic environment

3.1.2 Instructor/Operator Support

3.1.3 Training Evaluation

3.1.4 Program of Instruction (POI)

3.2 Support for U.S. Military Exercises

3.2.1 TADSS Operator Maintenance

3.2.4 Training Exercises

3.2.5 After Action Reviews (AARs)

3.3 Phase-In

3.3.1 Phase-In Plan

3.3.1.1 In Progress Reviews (IPRs)

3.3.1.2 Post Award Conference (PAC)

3.3.1.3 Program Management Reviews (PMRs)

3.3.2 Integrated Product Team (IPT) Meetings

3.3.3 Quality Control Plan (QCP)

3.3.4 Phase-Out Tasks

3.3.5 Request for Information (RFI)

3.4 General Core Task Order requirements are as follows, but not limited to:

3.4.1 MIOSS I/O Qualification Requirements

3.4.2 MIOSS Team Lead Qualification Requirements

3.4.3 Exceptions and Waivers

3.4.4 MSTC Training Performance Parameters

3.4.5 Training Focus

3.4.6 Authority for Programs of Instruction

3.4.7 Training and Instruction Courses

3.4.8 I/O Training Capabilities

3.4.9 Training Scenario Development

3.4.10 NRP Sustainment Course

3.4.11 Other Training

3.4.12 Training Instructional Materials

3.4.13 Training Supplies

3.4.14 Test Support

3.4.15 Units Conducting Unit-Led Training in MSTC Facilities

4.0 Special Requirements [Only when directed by the PCO]

4.1 Program Management Reviews

4.2 Corrective Action Plan

5.0 Deliverables

6.0 Related Documents

Base Performance Work Statement (PWS)

Vision Statement To be the premier Instructor/Operator (I/O) support service provider for Capability Program Executive for Simulations, Training, and Instrumentation (CPE STRI) Medical Training Aids, Devices, Simulators, and Simulations (TADSS).

1.0 Introduction

This Performance Work Statement (PWS) establishes the general performance requirements necessary to execute tasks within the Medical Simulation Training Center (MSTC) Instructor Operator Support Services (MIOSS) contract. C PE STRI has a requirement to provide I/Os for Medical TADSS world-wide. The efforts described in this PWS are required to support teacher-led medical based training and situational scenario-based training, and provide services related to medical TADSS instruction and operation. The MIOSS contract will support MSTC TADSS during the contract period of performance.

1.1 Mission

To provide I/O support services in the MSTCs which strengthen the Warfighters’ skills required to successfully perform mission requirements. Deliver effective teacher led medical training with a standardized training platform for both classroom and simulated battlefield conditions. The MSTC program supports training for medical and non-medical personnel including Active Duty, Reserve, and National Guard, with priority given to deploying units. The MSTC’s goal is to better prepare Soldiers for the application of medical interventions under combat conditions.

1.2 Background

The MSTCs are standardized Army training assets located at various military installations worldwide, delivering effective medical training with a standardized training platform. The MSTC provides medical training and education on new battlefield procedures and equipment, while affording military members the ability to provide comprehensive training in several formats such as the classroom setting, practical hands-on training, trauma lanes, and distance learning. Each MSTC configuration consists of a Medical Training Command and Control Center (MT-C2) which integrates and controls the Instructor Support System (ISS), and Virtual Patient System (VPS) that contains all the MSTC training devices and critical technologies.

Training devices include bleed/breathe patient simulators, dead-weighted simulators, airway management simulators, partial task trainers and moulage kits that replicate single patient polytrauma injuries. In addition to program of record (PoR) training aids, cadavers may also be utilized for training. Training Soldiers, leaders and units is the vital ingredient that ensures the readiness of the force to accomplish this mission. To be effective, training must provide Combat Medics with opportunities to practice their skills in a realistic operational environment.

Conditions are tough and realistic as well as physically and mentally challenging. The MSTC uses scenarios and situational training exercises to train and evaluate Soldiers, Combat Lifesavers and Combat Medics in medical, trauma and evacuation skills. The use of Tactical Combat Casualty Care (TCCC or TC3) in tactics, techniques and procedures is required to reinforce care under fire and tactical field care.

1.3 Scope

The primary requirement described in this PWS is to provide I/O support for the MSTCs as well as support for other miscellaneous courses and training events located at Army MSTCs throughout the CONUS and OCONUS and includes all Army, Army Reserve, and Army National Guard sites.

The requirements described in this PWS are primarily to facilitate Combat Medics enhancing their skills and honing their tactics, techniques and procedures, Military Occupation Specialties (MOS) proficiency and skills to complete their wartime mission.

MSTCs’ primary training focus is on Combat Medic (68W Military Occupational Specialty (MOS)) sustainment training and non-Combat Medic training, Tiers I and II. This training includes Medical Education and Demonstration of Individual Competence (MEDIC) (TC8-800 Tables) and Combat Life Saver (CLS) and all other applicable medical tiered medical training per DoDI 1322.24 or as designated by the Medical Center of Excellence (MEDCoE).

MSTC locations are funded for training of US Army personnel (e.g., Active Army, Army Reserve/National Guard (ARNG), United States Army Reserve (USAR), and Department of Army Civilians (DAC's).

The medical related tasks identified in this PWS are broken down into the following core service areas:

1.3.1 Training/Education Services: The Contractor shall provide instructor led training services in the MSTCs to support the customer’s capability to meet existing and emerging medical training requirements.

1.3.2 Disciplines (including but are not limited to):

• All Roles of 68W Military Occupational Specialty (MOS) Medical Care

• Didactic Training (Classroom or Field)

• TC3 All Tiers (ASM, CLS, CM, CP)

• Other Sustainment Medical Training

1.3.3 Exercise Planning, Management and Operator Support (included but are not limited to):

• Instrumented Systems

• Scenario Development

• Support Military Exercises

• Operations Control and Oversight Support

• After Action Review (AAR)

• Training Related Administrative Functions

• Operations and Operator Level Maintenance (preventive maintenance checks and services

(-10 level maintenance)) for medical TADSS

The Contractor shall provide training services across a wide variety of mission areas to provide each customer with the capability to meet existing and emerging training and training related requirements. The Contractor shall be capable of providing simultaneous services/support in all MSTCs.

1.4 Applicable Documents

The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures specified in the MIOSS PWS. The Contractor shall perform each requirement in accordance with (IAW) current versions of governing instructions as identified in applicable paragraphs of this PWS. Applicable documents are cited throughout this PWS. The following documents are provided only as reference unless otherwise specified. The Contractor can find the most current version of the documents at http://armypubs.army.mil/, http://www.dtic.mil/whs/directives/, and www.tradoc.army.mil/tpubs/pamndx.htm.

AR 25-2: Information Assurance, Rapid Action Revision AR 380-5: Department of the Army (DA) Information Security Program AR 380-10: Foreign Disclosure and Contacts with Foreign Representatives. AR 381-12: Threat Awareness and Reporting Program AR 385-10: The Army Safety Program. AR 530-1: Operations Security (OPSEC).

DODI 1322.24: Medical Readiness Training AR 600-20: Army Command Policy DODI 2000.16: DOD Antiterrorism (AT) Standards DODM 5200.01 Vol 1, DOD Information Security Program: Overview, Classification and Declassification DODI 5200.48: Controlled Unclassified Information (CUI) 32 CFR part 117 National Industrial Security Program Operating Manual

2.0 General Requirements

Section 2 describes the general requirements for this effort.

2.1 Non-Personal Services

The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer’s Representative (COR) immediately.

2.2 Business Relations

The Contractor shall provide a Program Management Office (PMO) structure and organization to manage the requirements of this contract. The PMO shall facilitate routine face-to-face Program Management. The Contractor shall manage, organize, coordinate, and control all program activities to meet requirements as described in this PWS. The Contractor shall participate in such activities as analysis, Integrated Product Team (IPT) meetings, partnering, transition meetings, and support for training I/O support services. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

After contract award, but no later than (NLT) three months after award of the contract the Contractor shall establish an Associate Contractor Agreement (ACA)(s) with the maintainer under the Warfighter Training Readiness Solutions (Warfighter TRS / W-TRS) contract. All simulators and equipment that are used for the training are being provided, serviced, and inventoried under a separate contract that has already been established. The Contractor for the MIOSS contract must establish and maintain an Associate Contractor Agreement (ACA)(s) with said Contractor no later than (NLT) three months after award of the contract, to be in compliance and in order to use this equipment. The agreement shall include the procedures and what each Contractor’s responsibilities are in providing and mandating the simulators/equipment. The Contractor shall establish the ACAs during Phase-In and shall update/maintain ACAs as applicable for the life of the contract. The

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Contractor shall notify the maintainer on the ACA for any equipment failure outside of the warranty period.

2.3 Contract Administration and Management

The following subsections specify requirements for financial, contract, management, and personnel administration.

2.3.1 Financial Management

The Contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of the contract. The Contractor shall document and track the status of all obligated funds associated with the contract to include payments, cancellations, and invoices against each Contract Line-Item Number (CLIN) and Subline Item Number (SLIN). The Contractor shall correlate Contractors Contract Work Breakdown Structure (CWBS) with each contract line item. The CWBS defines the lower-level components or services of what is to be procured and includes all the product and service elements (hardware, software, data, or services), which are defined by the Contractor and the Contractors responsibility. The CWBS shall serve as the framework for contract planning, budgeting, and reporting of cost and schedule status. The Contractor shall identify major elements of subcontracted work in the CWBS. The Contractor may propose changes to the CWBS to enhance its effectiveness in satisfying program objectives.

Deliverables B008 DI-MGMT-81928 Contractor’s Progress, Status and Management Report

2.3.2 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single primary Point of Contact (POC) between the Government and Contractor personnel assigned to support contracts and a single POC between the Government and Contractor personnel at each location (determined by the Contractor's analysis of manpower requirements to support I/Os and training).

2.3.3 Contract Management

The Contractor shall provide the overall management and administrative effort necessary to ensure that the requirements of this contract are accomplished. The Contractor shall plan, implement, and maintain a management process to minimize cost.

B008 DI-MGMT-81928 Contractor’s Progress, Status and Management Report

2.3.4 Personnel Administration

The Contractor shall provide the following management and support as required. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall make necessary travel arrangements for employees. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall comply with all applicable local host-nation and international laws, rules, regulations, and policies.

2.3.4.4 Efforts to be Performed Outside Continental United States (OCONUS) The Contractor shall be responsible for researching and considering all costs of doing business when pricing the services to be performed OCONUS. No pre- or post-award price adjustments for services being performed at OCONUS will be considered.

2.4 Organizational and Consultant Conflicts of Interest (Services) Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational and Consultant Conflicts of Interest (OCI) as defined in FAR Subpart 9.5 and DFARS 209.5. The Contractor shall notify the PCO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractors mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the PCO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the PCO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI. Please be advised that the Government may not make an award that would result in a prohibited OCI.

2.5 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the PCO and Contracting Officer Representative

(COR).

2.6 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.7 Location and Hours of Work

The Contractor shall be responsible for providing training and training activities during normal business hours of not less than 8 hours per day Monday through Friday, excluding U.S. federal holidays. Maximum use of flextime can be used to meet training requirements when necessary to cover weekend operations. The Contractor shall always maintain sufficient workforce for the uninterrupted performance of all tasks defined within this PWS. In addition, upon COR request, the contractor shall provide surge support. The government will provide 15-day advanced notice to contractor that surge support is required. To accommodate changing training schedules, it may be necessary to reschedule these training events or be impacted by federal or state labor laws or policies that cause any of the forty hours to be premium time, however the Contractor will not be required to exceed a forty-hour work week. The Contractor shall be provided two weeks’ notice of schedule changes.

Performance Standards

a) STD: Supports a flexible work schedule that facilitates site/user training requirements during times of certification cycles, pre-deployment training, ARNG/USAR Inactive Duty Training (IDT, also known as Drill Weekends), or ARNG/USAR Annual Training periods.

b) STD: Contractor representative attends training/coordination meetings or coordinates with the MSTC Course Coordinator a minimum of two weeks prior to week of training execution and then daily, prior to the following days training.

2.7.4 Government Installation Work Schedule

a) The Holidays applicable to this contract are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.

b) If any of the above holidays fall on a Saturday, the preceding Friday will be considered a holiday.

When such holidays fall on a Sunday, the succeeding Monday will be considered a holiday. Except as otherwise specified, routine work shall not be scheduled on holidays or holidays observed in lieu thereof.

c) If the Contractor is prevented from performance as the result of an Executive Order or an administrative leave determination that applies to the using activity, such time may be charged to the contract as a direct charge provided such charges are consistent with the Contractors accounting practices. For other than firm fixed price CLINs, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within the PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

2.7.2 Surge Support Requirements

Surge labor requirements more than 40 hours per week will be negotiated on an as needed basis and shall require funding and approval by the Procuring Contracting Officer (PCO) prior to execution.

2.7.3 Instructor Operator vacancies

The Contractor shall always maintain sufficient workforce for the uninterrupted performance of all tasks defined within this PWS. When any MSTC has an I/O position vacant, the contractor will have 2 weeks to identify and onboard a new employee. After 2 weeks, the Government can demand “considerations” in the form of payments when necessary to recoup damages to the USG whereby performance was not met. COR reporting will also be used to document vacancies longer than 2 weeks which may ultimately be reflected in CPARS.

2.8 Travel / Temporary Duty (TDY)

Government directed travel may be required. Travel requirements shall be pre-approved by the Government (subject to local policy procedures). Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234, FAR 31.205-46 Travel Costs, and the Joint Travel Regulations on a cost, no fee basis. The Contractor shall collect and record travel cost data and cumulative fiscal data. The submission shall be delivered every month when travel has occurred and shall be due on the fifteenth calendar day of the month following the first full month of the contract.

2.8.4 Reimbursement of Travel, Per Diem, and Special Material Costs

a) Area of Travel. Performance under this contract may require travel by Contractor personnel. If travel, domestic or overseas, is required, the Contractor is responsible for making all necessary arrangements for its personnel. These include but are not limited to medical examinations, immunizations, and passports/visas/etc.

b) Government Directed Travel Policy. The Government will reimburse the Contractor for allowable travel costs incurred by the Contractor in performance of the contract in accordance with FAR Subpart 31.205-26. Travel required by tasks assigned under this contract shall be governed in accordance with: Federal Travel Regulations (FTR), prescribed by the General Services Administration, for travel in the contiguous United States; Joint Travel Regulation (JTR), Volume 2, DOD Civilian Personnel, Appendix A, prescribed by the Department of Defense, for travel in Alaska, Hawaii, and other outlying areas of the United States; and Standardized Regulations (SR) (Government Civilians, Foreign Areas), Section 925, "Maximum Travel Per Diem Allowances for Foreign Areas," prescribed by the Department of State, for travel in areas not covered by FTR and

JTR.

c) Travel. Travel and subsistence are authorized for travel beyond a fifty-mile radius of the Contractors office whenever a task assignment requires work to be accomplished at a temporary alternate worksite. No travel or subsistence shall be charged for work performed within a fifty-mile radius of the Contractors office. The Contractor shall not be paid for travel or subsistence for Contractor personnel who reside in the metropolitan area in which the tasks are being performed.

Travel performed for personal convenience, in conjunction with personal recreation, or daily travel to and from work at the Contractors facility will not be reimbursed.

1) For Government directed travel costs other than described in paragraph (c) above, the Contractor shall be paid based on actual amount paid to the extent that such travel is necessary for the performance of services under the contract and is authorized by the COR in writing.

2) When transportation by privately owned conveyance is authorized, the Contractor shall be paid on a mileage basis not to exceed the applicable Government transportation rate as contained in the JTR or SR. Authorization for the use of privately owned conveyance shall be indicated in the basic contract. Distances traveled between points shall be shown on invoices as listed in standard highway mileage guides. Reimbursement will not exceed the mileage shown in the standard highway mileage guides.

3) The Contractor agrees, in the performance of necessary travel, to use the lowest cost mode commensurate with the requirements of the mission as set forth in the basic. When it is necessary to use air or rail travel, the Contractor agrees to use coach, tourist class, or similar accommodations to the extent consistent with the successful and economical accomplishment of the mission for which the travel is being performed.

4) The Contractors invoices shall include receipts or other evidence substantiating actual costs incurred for authorized travel. In no event will such payments exceed the rates of common carriers.

d) Vehicle and/or Truck Rentals. The Contractor shall be reimbursed for actual rental/lease of special vehicles and/or trucks (i.e., of a type not normally used by the Contractor in the conduct of its business) only if authorized in the basic contract or upon approval by the PCO. Reimbursement of such rental shall be made based on actual amounts paid by the Contractor. Use of rental/lease costs of vehicles and/or trucks that are of a type normally used by the Contractor in the conduct of its business are not subject to reimbursement.

e) Per Diem. The Contractor shall not be paid for per diem for Contractor personnel who reside in the metropolitan areas in which the tasks are being performed. Per Diem shall not be paid on services performed within a fifty-mile radius of the Contractor’s home office or the Contractor’s local office. Per Diem is authorized for Contractor personnel beyond a fifty-mile radius of the Contractors home or local offices whenever a government directed task assigned requires work to be done at a temporary alternate worksite. Per Diem shall be paid to the Contractor only to the extent that overnight stay is necessary and authorized under this contract. The authorized per diem rate shall be the same as the prevailing per diem in the worksite locality. These rates will be based on rates contained in the JTR or SR. The applicable rate is authorized at a flat seventy-five (75%) percent on the day of departure from Contractor’s home or local office, and on the day of return.

Reimbursement to the Contractor for per diem shall be limited to actual payments to per diem defined herein. The Contractor shall provide actual payments of per diem defined herein. The Contractor shall provide supporting documentation for per diem expenses as evidence of actual payment.

f) Shipboard Stays. Whenever work assignments require temporary duty aboard a government ship, the Contractor will be reimbursed in accordance with the Joint Travel Regulations, Paragraph C4558, and Per Diem for Travel by Ship.

g) Special Material. Special material includes only the costs of material, supplies, or services which is peculiar to the ordered data, and which is not suitable for use in the course of the Contractors normal business. It shall be furnished pursuant to specific authorization approved by the COR. The Contractor will be required to support all material costs claimed by its costs less any applicable discounts. Special materials include, but are not limited to, graphic reproduction expenses, or technical illustrative or design requirements needing special processing.

2.9 Tools and Equipment

2.9.4 Common Tools and Equipment

Under a separate contract the Army Maintenance Contractor will provide all necessary common tools to perform all PWS maintenance requirements on TADSS.

2.9.5 OEM Proprietary Tools and Equipment

The OEM will provide medically unique tools and equipment as needed.

2.10 Access and Key Control

The Contractor shall coordinate with the Government to obtain access and/or keys on an as-needed basis.

2.10.4 Base Access

The Contractor shall submit a written request on company letterhead to the PCO listing the following: contract number, location of work site, start and stop dates, and names of Contractor employees needing access to the base. The authorized PCO will endorse the request and forward it to the issuing base pass and registration office or security forces for processing.

2.10.5 Identification and INS Form 9

Contractors will present government (state or federal) issued ID, and INS Form 9 (I9), before being issued a pass to enter the installation. At the time of issuance, a Wants and Warrants check is conducted for every Contractor. Personnel employed by the Contractor must get a pass for their privately owned vehicles at the local Visitor Reception Center, with proof of following:

• Liability Insurance

• Current License Plates

• Current State Inspection Sticker (If required)

• Valid State Driver License

• A phone number for sponsor on applicable installation

2.10.6 Local Visitor Reception Center

The Contractor is responsible for ensuring employees report to their local Visitor Reception Center.

2.10.7 Period of Performance more than 180 days

If contract period of performance is more than 180 days, a NAC-I 85P background investigation must be initiated in order to extend a pass or to obtain a temporary Civilian Identification Card.

2.10.8 Base Pass at Contract Completion

Upon completion or termination of the contract or expiration of the identification passes, Contractors shall ensure that all base identification passes issued to Contractor employees are returned to the issuing office. If a contractor employee has been terminated, the pass will need to be retrieved and returned to Security Forces (SF)/ Military Police (MP) so that employee does not have base access. If the pass is not retrieved, then SF/MP will need to be notified so base access is not allowed.

2.10.9 Compliance Failure

Failure to comply with these requirements may result in withholding of final payment.

2.11 Safety and Risk Management

The Contractor shall establish and maintain a Risk Management Process and Reporting System to identify hazards, assess their risk, track hazards, mitigate hazards, verify implementation of corrective action, and verify the elimination of hazards to an acceptable level.

2.12 Hazardous Materials (HAZMAT) Management

The Contractor shall comply with military installation, local, state, and federal laws, regulations, policies/procedures for HAZMAT, and be guided by AIA/NAS 411 "Hazardous Materials Management Program. The Contractor shall comply with all applicable federal, state, and local laws and regulations addressing handling, storage, clean-up of spills, and disposal procedures for regulated wastes and hazardous materials, and create and/or maintain relevant Safety Data Sheets (SDS) as guided by ANSI-Z400.1 at each site. Additionally, the Contractor shall be responsible for ensuring Contractor personnel are certified and trained IAW applicable Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), U.S. Military public health regulations, and state and local regulations, as appropriate. The Contractor shall be responsible for any additional expenses incurred due to their management of regulated waste or hazardous materials including, but not limited to, noncompliance with or violation of federal, state, or local laws and regulations, maintaining inappropriate records, spills, failure to source separate wastes, or failure to provide chemical composition of wastes.

2.13 Security

The Contractor shall comply with National Industrial Security Program (NISP), Army and local installation security regulations as appropriate. The Contractor shall coordinate with the local installation security office to initiate required background access. Contractor personnel shall successfully complete, at a minimum, a Tier 1 (T1), before operating government furnished workstations that have access to Government e-mail systems. Also, Contractor personnel who require routine access to the installation more than six months will require a T1. The Contractor shall comply with DODD 5200.2-R, Personnel Security Program. T1 investigations requests shall be submitted to the installation Information Protection Office through the Unit Security Manager.

The Contractor shall ensure that all employees, including subcontractor employees, provide all information required for background checks to meet installation access requirements as directed by each Task Order. The Contractor shall ensure that employees clearly always display the prescribed identification while they are working within Government facilities and performing official duties in execution of contract requirements.

Contractor and all associated sub-contractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.13.4 Force Protection Condition (FPCON) impact on work levels:

All contractors, contractor employees, and subcontractors will adhere to the FPCON level and comply with the governmental organization's Random Antiterrorism Measure (RAM) program. Contractors and subcontractors will develop actions commensurate with the FPCON levels.

2.13.4.4 Force Protection Condition (FPCON) impact on work levels, Not Mission Essential: During FPCON Charlie and Delta contractors’ on-site services are discontinued. On-site services will resume when FPCON level is reduced to level Bravo or lower, unless otherwise directed by the Contracting officer via the appropriate Contracting Officer Representative (COR).

2.13.5 Common Access Card (CAC): Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 (T1) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled T1 at the Office of Personnel Management.

2.14 Cybersecurity

2.14.4 Cybersecurity Training/Certification

All Contractor employees and associated subcontractor employees must complete the DOD cybersecurity awareness training before issuance of network access and annually thereafter. All Contractor employees working cybersecurity/IT functions must comply with DOD training requirements in DOD Directive 8570.01, DOD Directive 8570.01-M Information Assurance Workforce Improvement Program, DFARS Clause 252.239-7001, and AR 25-2 within 60 days of employment. In addition, per DOD Directive 8570.01-M, DFARS 252.239.7001, and AR 25-2, any Contractor employees support cyber security/IT functions shall be appropriately certified upon award of the TO PWSs. The baseline certification as stipulated in DOD Directive 8570.01M must be completed upon award of the TO PWSs.

2.14.5 Cybersecurity Standards

The Contractor shall secure all Controlled Unclassified Information (CUI), unclassified DOD information on non-DOD information systems in accordance with DODI 8582.01, Security of

Unclassified DOD Information on Non-DOD Information Systems, and DFARS Clause 252.204- 7012.

2.15 Security Related Training

2.15.4 AT Level 1 Training

All Contractor employees, to include subcontractor employees, requiring access to military installations, facilities, and controlled access areas shall complete AT Level I awareness training in accordance with DODI 2000.16 within 30 calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the PCO within 30 calendar days of completing training. AT Level I awareness training is available at the following website: http://jko.jten.mil

2.15.5 AT Awareness Training for US based Contractor Personnel Traveling Overseas All U.S. based Contractor employees and associated subcontractor employees must take Government Provided Area of Responsibility specific AT Awareness Training as directed by AR 525-13. Specific Area of Responsibility Training content is directed by the combatant commander with the unit AT office being the local point of contact.

2.15.6 iWatch Training The Contractor and all associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the requiring activity AT Office). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR and/or PCO. This training shall be completed within 30 calendar days of contract award and within 30 days of new employees commencing performance with the results reported to the PCO/COR no later than 60 calendar days after contract award.

2.15.7 Information Assurance/Information Technology Training

All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training, the DoD Cyber Awareness Challenge (https://ia.signal.army.mil/dodiaa/default.asp) before issuance of network access and annually thereafter before issuance of network access and annually thereafter. All contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

2.15.8 OPSEC Training

Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

2.15.9 Army Training Certification Tracking System (ATCTS)

All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

2.15.10 Threat Awareness and Reporting Program (TARP)

http://jko.jten.mil/

All Contractor employees with security clearances must receive annual TARP training by a counterintelligence agent or other trainer as specified in AR 381-12, Threat Awareness and Reporting Program, Paragraph 2-4b.

2.15.8 Equal Opportunity (EO), Equal Employment Opportunity (EEO), Fraternization, and Sexual Harassment/Assault Response and Prevention Program (SHARP) All Contractor employees conducting operations and training within a MSTC must receive annual SHARP, EO, and EEO training by approved trainer or distance learning as specified in AR 600-20, Army Command Policy. Completion certificates will be maintained by the MSTC NCOIC/Course Coordinator, and Contractor Site Lead. Copies of completed training will be forwarded to the MSTC PoR Manager, Directorate of Simulation, Medical Center of Excellence (MEDCoE).

2.16 Government Furnished Materials

The Government will make available the office space, communications capability, and information standard equipment and supplies, e.g. Desks, computers, phone, at each training location.

2.17 Quality Assurance Surveillance Plans (QASPs)

The Government will monitor the Contractor’s performance under this contract in accordance with the Governments QASP. The QASP will determine if the Contractors performance meets the performance standards contained in the contract. The Government will utilize the QASP to verify the Contractors adherence to their Quality Control Program (QCP) (See section 3.3.3 for additional information on the QCP). The QASPs establish procedures on how the surveillance process will be conducted and provides the detailed process for a continuous oversight process. The COR will monitor the Contractors performance to ensure it meets the standards of the contract.

2.18 Accidents and Incidents

Reportable accidents and incidents are those involving training assets supported by the MIOSS contract, involving, or witnessed by Contractor personnel, and other incidents as defined below.

An accident is defined as an unplanned event that causes personal injury or illness, or property damage. Incident is defined as an occurrence or event involving or resulting from failure to comply with standards or regulations, and/or misbehavior or criminal behavior, which results in negative mission impact, personal injury, property damage, or criminal, legal, disciplinary, or adverse administrative action being taken by authorities.

2.18.4 Accident/Incident Reporting and Tracking.

The Contractor shall provide a preliminary report and update it as necessary. The Contractor shall provide a final report after closing out the accident or incident. In addition to the reporting requirements below, the Contractor shall report all accidents and incidents within 24 hours to the PCO, COR and the Director and Deputy Director of Field Operations via email within 72 hours.

B001 DI-SAFT-81563 Accident/Incident Report

2.18.5 Installation or Local Command Safety Rules and Regulations The Contractor shall comply with all installation or local command safety rules and regulations, including those pertaining to assisting injured personnel, securing accident scenes as practicable, safeguarding evidence in their possession, and assisting the Government in investigations as required. The Contractor shall provide a preliminary report immediately after the incident has occurred and will update it as necessary. The Contractor shall provide a final report after closing out the accident or incident.

2.18.6 Health and Safety Incidents

IMMEDIATELY upon discovery, the Contractor shall report incidents involving serious injury or loss of life, via telephonic notification to the PCO, COR and the Director and Deputy Director of Field Operations ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life.

2.18.7 Property

IMMEDIATELY upon discovery, the Contractor shall report any damage, loss, or theft of Government property involving Contractor personnel where the value of the loss exceeds $2K via telephonic notification to the PCO, COR and the Director and Deputy Director of TADSS Support Operations ensuring contact is made in real time along with a written notification. The Contractor shall report any willful damage or theft of equipment that is grounds for disciplinary action against an individual. A voicemail on a telephone is not sufficient to meet the notification requirements for an accident or incident with a value of loss of over $2K.

2.18.8 Criminal, Legal and Administrative Adverse Actions

IMMEDIATELY upon discovery, the Contractor shall report any incident involving or witnessed by Contractor personnel. Reportable incidents include, but are not limited to: criminal action by Contractor personnel on a military installation or when in a Status Of Forces Agreement (SOFA) or when subject to Uniform Code of Military Justice (UCMJ); any incident which results in military, civilian, or host nation authorities recording the event in a crime blotter or arrest or indictment, or writing a memorandum, letter, or email which bans, reprimands, or admonishes Contractor personnel or their behavior; bans from installation or post, bans from contact with military member, or revocation of access to facilities; violations of SOFA; and any other action which would reflect poorly on CPE STRI and the Government. In instances involving criminal, legal or administrative adverse actions, the Contractor shall provide a telephonic notification to the PCO, COR and the Director and Deputy Director of Field Operations ensuring a contact is made in real time, followed by written notification as soon as possible. A voicemail on a telephone is not sufficient to meet the notification requirements for criminal, legal or administrative adverse actions.

2.19 Contractor Manpower Report

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information using the following web address:

https://cmra.army.mil. The required information includes:

• Contracting Office, Contracting Officer, Contracting Officer’s Technical representative

• Contract number, including task and delivery order number

• Beginning and ending dates covered by reporting period

• Contractor name, address, phone number, e-mail address, identity of contractor employee entering data

• Estimated direct labor hours paid in current reporting period (including sub-contracts)

• Estimated direct dollars paid in current reporting period (including sub-contractors).

• Total payments (including sub-contractors)

• Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different)

• Estimated data collection cost

• Organizational title associated with the Unit Identification Code (UIC) for the Army requiring

Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information)

• Locations where Contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website)

• Presence of deployment or contingency contract language

• Number of Contractor and sub-contractor employees deployed in theater in current reporting period (by country) As part of its submission, the Contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and shall be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website.