Atch 1 - Weather Ops Prgm Mgmt Spt Draft PWS.docx

FA4890-20-C-0012 PWS

PWS FA489025Rxxxx Headquarters Air Combat Command (HQ ACC) Weather Operations Division (A3W)

Performance Work Statement (PWS) For

Weather Operations Program Management Support

FA489025RXXXX

RECORD OF REVISIONS

1.0 INTRODUCTION.

1.1 Mission. Headquarters Air Combat Command Weather Operations Division (HQ ACC/A3W) is responsible to organize, train and equip (OT&E) Total Force weather forces, provide combatant commanders with combat-ready weather forces through the global force management process, and provide operations expertise for lead command management of the Air Force Weather Weapons System (AFWWS) in coordination with the ACC Weather Requirements Division (ACC/A5W). Through field units, ACC/A3W maximizes the operational capabilities of active and gained ACC NAFs and wings, active and Reserve Component CONUS-based Army combat units, and the Air Force (AF) and Army components of United States Northern Command (USNORTHCOM), United States Southern Command (USSOUTHCOM), and United States Central Command (USCENTCOM) by enabling operations safety, safeguarding resources, and optimizing training effectiveness.

1.2 Scope. This is a non-personal services contract is to provide weather operations program management services in support of ACC/A3W. The Government shall not exercise any supervision or control over the contract employees performing these services. The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, other items, and non-personal services necessary to perform in accordance with (IAW) this Performance Work Statement (PWS), except for those items specified as Government provided items (PWS Section 4.0). The Contractor shall perform to the standards in this contract as specified in PWS Section 10.0, Table 2.

2.0 TASK REQUIREMENTS. The Contractor, in their advisory capacity to ACC/A3W’s leadership and staff, shall provide the functional support required to fulfill this contract as described in the following subtasks.

2.1 Task 1 – Weather Technical Readiness Evaluation and OT&E Program Support, 1 Full Time Equivalent (FTE). The contractor shall:

2.1.1 Implement ACC/A3W MAJCOM weather functional responsibilities for technical readiness, IAW DAFMAN 15-129_ACC SUP. This will include the following responsibilities:

2.1.1.1. Assist ACC organizations with the development, implementation, and management of unit metrics programs to monitor and evaluate the performance and accuracy of weather products and services.

2.1.1.2. Collect and consolidate Weather Watch, Warning and Advisory (WWA) Verification (WARNVER), Terminal Aerodrome Forecast Verification (TAFVER) metrics for ACC weather organizations.

2.1.1.3. Use metrics to monitor, analyze, and assess the technical performance and effectiveness of ACC tactical-level weather operations. Prepare recommendations for ACC/A3W that identify trends and deficiencies associated with organizing, training, or equipping its weather forces. Provide AF/A3W feedback on MAJCOM-level weather metrics trends or concerns that may require policy or training changes to improve the weather functional community’s technical performance.

2.1.1.4. Prepare command-specific metrics guidance for subordinate ACC weather units and assist commanders with using metrics as a tool to assess their weather readiness and evaluate their ability to meet mission essential tasks in the Defense Readiness Reporting System.

2.1.2 Serve as the ACC/A3W Point of Contact for the Air Force Lessons Learned Program in accordance with AFI 10-1302 and DAFMAN 15-129.

2.1.2.1. Create, maintain, and monitor Joint Lessons Learned Information System (JLLIS) accounts on all security enclaves.

2.1.2.2. Collect and validate observations (Lessons Identified), submitted by Airmen or included in After-Action Reports, and upload them to the JLLIS database no later than 30 days after the event.

2.1.2.3. Analyze Lessons Identified to reveal trends, common issues, and best practices. Recommend resolution actions to ACC/A3W (either to address shortfalls or institutionalize best practices) to ensure Lessons Identified become Lessons Learned.

2.1.3 Serve as an ACC/A3W subject matter expert to integrate weather operations into Information Warfare (IW) capabilities.

2.1.3.1. Coordinate weather operations inputs to IW strategies and policies with HAF/A3W, other Major Commands, and ACC weather organizations.

2.1.3.2. Assist ACC weather organizations with integrating weather operations into IW activities.

2.1.4 Review AF and ACC publications/guidance and assist with coordination and development of ACC supplements to 15-series publications.

2.1.5 Assist ACC/A3W staff members with other OT&E duties (e.g., operations, plans, programs, contingency, readiness, and training) as directed within personnel capacity.

2.1.6 Knowledge, Skills, and Abilities (KSAs)

2.1.6.1. Associate’s Degree in Meteorological Technology, Statistics, or related discipline.

2.1.6.2. Minimum of 4 years’ of military or civilian experience in tactical and/or operational-level weather operations.

2.2 Task 2 – LVC-OT Environmental Simulations, Space Weather, and AFWWS Program Support, 1 FTE. The contractor shall:

2.2.1 Assist with effectively integrating authoritative environmental data, products, and services into Modeling and Simulation (M&S) activities IAW the following directives:

· Department of Defense (DoD) Directive (DoDD) 5000.59, DoD Modeling and Simulation (M&S) Management, 8 August 2007

· DoDI 5000.70, Management of DoD Modeling and Simulation (M&S) Activities, 10 May 2012

· AFPD 16-10, Modeling and Simulation, 23 January 2015

2.2.2 Serve as the weather subject matter expert (SME) to integrate weather into M&S activities.

2.2.2.1. Support AFWWS efforts to identify, document, and manage requirements for authoritative environmental models, databases, tools and services for support to M&S programs.

2.2.2.2. Provide support to improve and optimize the use and exploitation of atmospheric and space environmental representations and their effects in M&S systems, programs, training events, and experiments.

2.2.2.3. Evaluate requirements for Air and Space Natural Environmental (ASNE) weather M&S to Air Force and Army exercises, programs, and systems.

2.2.2.4. Facilitate implementation of authoritative ASNE M&S support in tactical- and operational-level Air Force and Army LVC-OT exercises and events.

2.2.2.5. Participate in M&S working groups, conferences, symposiums, workshops and staff assistance visits to Air Force and Army installations.

2.2.3 Assist with OT&E of the 557 WW in the areas of space weather and Space Based Environmental Monitoring (SBEM).

2.2.3.1. Review and recommend prioritization of space weather requirement/weapon system modification requests up to the TS-SCI level.

2.2.3.2. Participate in space weather working groups, conferences, symposiums, workshops, staff assistance visits, and training courses up to the TS-SCI level.

2.2.3.3. Coordinate with Air Staff, other MAJCOMs, Services, and Federal Agencies on space weather characterization and exploitation activities at all classification levels in support of the Air Force Space Weather Modernization Concept.

2.2.3.4. Serve as the SBEM advisor to review meteorological satellite data requirements and participate in SBEM working groups, conferences, symposiums, workshops, and staff assistance visits, as required.

2.2.4 Support the Air Force Weather Weapon System (AFWWS) IAW DAFPD 10-9, Lead Command/Lead Agent Designation and Responsibilities for United States Air Force Weapon Systems, Non-Weapon Systems, and Activities.

2.2.5 Develop and/or facilitate implementation of weather functional and system concepts.

2.2.6 Assist ACC/A3W with operational roles and responsibilities documented in User Agreements for programs approved for the Software Acquisition Pathway IAW DODI 5000.87_DAFI 63-150, 11 August 2021, Operation of the Software Acquisition Pathway.

2.2.7 Review AF and ACC publications/guidance and assist with coordination and development of ACC supplements to 15-series publications.

2.2.8 Assist ACC/A3W staff members with other OT&E duties (e.g., operations, plans, programs, contingency, readiness, and training) as directed within personal capacity.

2.2.9 Knowledge, Skills, and Abilities (KSAs)

2.2.9.1. Bachelor’s degree in Meteorology, Space Science, or related discipline.

2.2.9.2. Minimum of 4 years’ military or civilian experience in tactical and/or operational-level weather operations.

2.3 Task 3 (OPTIONAL)– Training Program Support, 1 FTE. The contractor shall:

2.3.1 Serve as the ACC/A3W data analyst for training requirements, responsible for compiling and analyzing data related to training needs, effectiveness, and compliance. This includes using statistical software and tools to identify trends, gaps, and opportunities for enhancing training programs.

2.3.2 Enable integration of data-driven insights into strategic planning and decision-making processes.

2.3.3 Coordinate with staff, agencies, activities, and other units to review and integrate training recommendations. This includes liaising with various internal and external stakeholders to ensure that training initiatives are aligned with broader organizational goals and objectives.

2.3.4 Facilitate communication between the Weather Operations Division, other MAJCOM training branches, and ACC Weather unit leaders ensuring training requirements and resources are consistently reviewed and updated in support of Air Force Weather training policies.

2.3.5 Synchronize all ACC Weather training requirements with the Training Manager for the Weather Operations Training and Inspections Branch. This task involves continuous collaboration to address training deficiencies and enhance overall readiness compliance.

2.3.6 Assist with integration of emerging mission areas into training programs. This includes identifying new training needs and courses that support these emerging missions

2.3.7 Review AF and ACC publications/guidance and assist with coordination and development of ACC supplements to 15-series publications.

2.3.8 Assist ACC/A3W staff members with other OT&E duties (e.g., operations, plans, programs, contingency, readiness, and training) as directed within personal capacity.

2.3.9 Knowledge, Skills, and Abilities (KSAs)

2.3.9.1. Associate’s degree in Meteorological Technology.

2.3.9.2. Minimum of 4 years’ military or civilian experience in tactical, operational, or strategic-level weather operations.

2.3.9.3 Demonstrated experience with AI/ML platforms (e.g., ChatGPT, Copilot, MS Office, etc.) to help automate potential processes and conduct data analysis.

3.0 CONTRACT DELIVERABLES

The Contractor shall provide contract deliverables in a format mutually agreed upon by the Government and the Contractor. All deliverables will be reviewed for timeliness, accuracy, and format. If a deliverable due date falls on a weekend or holiday, the Contractor shall submit the deliverable on the last workday prior to the due date.

Table 1 - Deliverables

Personnel Report

PWS 3.1

Monthly Status Report

PWS 3.2

Trip Reports

PWS 3.3

Briefings and Technical Reports

PWS 3.4

Transition Plan

PSW 7.1

3.1 Personnel Report. The contractor shall provide a personnel report every Friday, starting with the first Friday after contract award, until all positions are filled, or as requested by the Contracting Officer (CO). The report shall contain, at a minimum, the name, position, security clearance and adjudication date, for each new hire. Once all positions are filled the contractor shall maintain the report and submit to the Government as changes occur.

3.2 Monthly Status Report. The contractor shall provide end-of-month status reports for the duration of the effort. The report shall summarize accomplishments during the previous month’s reporting period. The report shall also include planned versus actual task completion, anticipated activity (including anticipated deliverables) for the next reporting period, lessons learned, risks, significant accomplishments, training completed, certifications or security clearances expiring, pending or lapsed and mitigation plan, and outstanding issues and recommendations.

· Contract number

· Brief task description

· A narrative review of work accomplished during the reporting period and/or significant events

· Problems areas

· Anticipated activity for the next reporting period

· Description of any travel or unique services provided or planned

· Status of funds:

· Identify labor CLIN funds expended for the month with cumulative totals and funds remaining. Identify any potential shortfalls.

· Identify travel CLIN funds expended for the month with cumulative totals and funds remaining listed. Identify any potential shortfalls.

3.3 Trip Report. Following official travel, the contractor shall prepare a trip report detailing the purpose of the trip, destination(s), dates traveled, organizations/individuals contacted, a discussion of the results and/or any agreements that were reached during the trip or any other significant issues that were identified during the travel, and a list of action items with associated assignments as an outcome of the trip.

3.4 Briefings and/or Technical Reports. As required by the Government.

4.0 GOVERNMENT PROVIDED ITEMS

4.1 Government Provided Documentation. The Government will provide access to relevant Government organizations’, information, documentation, manuals, texts, briefs, and other materials as required and available.

4.2 Government Provided Equipment and Space. The Government shall provide office space, LAN connections, computer (hardware and software), e-mail and internet access and other standard office equipment necessary to support the Contractor. Laptops may be issued via hand receipt and will be returned to the government following completion of requirements for their use.

5.0 TRAVEL

5.1 Travel Coordination and Invoicing. The Contractor shall be required to travel to CONUS and OCONUS locations to attend meetings and training in support of the tasks listed above to fulfill PWS requirements. All trips shall be coordinated and pre-approved by the COR in writing. The Contractor shall provide an initial travel estimate and is responsible for arranging employee travel. If the travel costs exceed the estimate by 10% when booking, the Contractor shall submit a revised estimate the day the discrepancy is discovered and receive Government approval prior to committing expenses. The Contractor must provide detailed explanation and justification for the additional amount. All Government-approved travel will be reimbursed IAW FAR 31.205-46. Invoices for travel shall include all related receipts. Local travel to attend meetings within the local city or base of assignment commuting vicinity shall be considered a cost of doing business and shall not be separately reimbursed.

5.2 Defense Base Act Insurance. Defense Base Act Insurance (DBA) coverage is required for employees of all Contractors working outside of the United States, according to the Department of Labor (FAR 28.305). Insurance costs shall not be included in the fully burdened labor rate, but as a cost reimbursable item in the travel estimate and subsequent invoice.

6.0 SECURITY

6.1 Visitor Group Security Agreement (VGSA) (or equivalent). The local IP Office for each location may require a similar document, which will be produced locally and provided to the company FSO. Contractors who operate as an independent visitor group are subject to local standard operating procedures and must identify an on-site security point of contact (POC) to the local Information Protection Office. The Contractor shall enter into a long-term visitor group security agreement if contract performance is on base for 90 calendar days or more. This agreement shall outline how the Contractor integrates security requirements for contract operations with the local agency to ensure effective and economical operation on the installation. The agreement should address:

6.1.1 Security support provided by the host agency to the Contractor to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required by DOD 5220.22-R, Industrial Security Regulation, and applicable Industrial Security Program Management directives

6.1.2 Security support requiring joint host agency and Contractor coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high value pilferable property.

6.1.3 On base, the -long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

6.2 Security Clearances. All personnel performing on this PWS shall be U.S. Citizens and shall have at least a favorably completed and adjudicated Tier 3 Investigation resulting in access eligibility to at least the:

Task 1 – TOP SECRET / SCI Task 2 – TOP SECRET / SCI Task 3 (Optional) – SECRET

The contractor shall possess a TOP SECRET facility security clearance. The contractor shall request personnel security clearances (Submit Clearance Paperwork through Defense Counterintelligence Security Agency (DCSA) to the National Background Investigations Bureau) for personnel requiring access to classified information within 15 days after contract award. Contractor personnel shall have appropriate clearances prior to commencing work on any contract unless otherwise approved in writing by the CO. The Contractor shall also complete visit requests for each individual that will be performing work on a contract in the Defense Information System for Security (DISS) web application (formerly Defense Manpower Data Center (DMDC) Joint Personnel Adjudication System (JPAS)) prior to performance start unless otherwise approved in writing by the CO.

6.2.1 The Contractor shall provide the COR a list of all company employees assigned to this contract, updating as necessary. The list shall include the employees’ names, email, location of performance and security clearance. The list shall be validated and signed by the company FSO and provided to the Sponsoring Agencies Security Manager. An updated listing shall be provided when an employee's status or information changes. Note: the government will require a contractor’s DoD Electronic Data Interchange (EDI) number or social security number for some transactions, i.e., verifying clearances in JPAS, processing visitor requests, etc.

6.2.2 The contractor shall notify the Servicing Security Activity (SSA) at each location (s) and the local unit through the Defense Information System for Security (DISS), 30 days prior to contract performance on base. In the remarks section of the DISS visit request, add the contract number and the company FSO name, and contact number.

6.3 Security Assistant Appointment. The contractor shall appoint a Security Assistant for the on base Visitor Group. The Security Assistant may be a full-time position or an additional duty position. The Security Assistant and sponsoring agency's Security Manager shall ensure all contractor personnel are integrated into sponsoring agencies Information Protection Program and receive initial and recurring security education training IAW DOD 5200.01, DOD Information Security Program Manual, and AFMAN 16-1404, Air Force Information Security Program.

6.4 Pass and Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract (expires, e.g., terminated for cause, retirement, etc.).

6.5 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves, within their Contractor-owned vehicle, or privately-owned vehicle while on any DoD installation. All Contractor personnel who maintain the privileges of retired, active duty, reserve or guard personnel who possess a valid DoD identification (i.e. non-contractor CAC), are exempted. Exempted personnel are authorized to possess and transport firearms, weapons, and ammunition in compliance with local Air Force Base policy and guidance. Any other exception to this policy must be submitted and approved by the host base Security Forces Squadron.

6.6 Controlled Unclassified Information (CUI). The Contractor shall comply with DoDI 5200.48, Controlled Unclassified Information program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding CUI material.

6.7 Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

6.8 Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

6.9 Controlled/Restricted Areas. The Contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where contractor personnel will work. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by the sponsoring agencies Security Manager before a Restricted Area Badge will be issued.

6.10 Control/Access Badge Control. The contractor shall establish and implement methods of making sure all keys/badges issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

6.11 Lost Keys. The contractor shall immediately report to the COR any occurrences of lost or duplicated keys. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

6.12 Prohibited Use. The contractor shall prohibit the use of keys, issued by the government, by any persons other than the contractor’s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

6.13 Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry. The contractor is not authorized to record lock combinations without written approval by the government Program Manager. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

6.14 Equipment Accountability. The Contractor shall establish and implement procedures to ensure all Automatic Data Processing Equipment (ADPE), to include laptops and other data processing devices, issued to the Contractor by the Government are not lost or misplaced, are not used by unauthorized persons or are not subject to unauthorized external devices. The Contractor shall immediately report to the CO or COR any occurrences of lost ADPE within two hours of discovery of occurrence. In the event that ADPE is lost, the Contractor may be required, upon written direction of the CO, to replace the equipment at no additional cost to the Government. The Government may replace the equipment and deduct the cost of such from the monthly payment due the Contractor.

6.15 Non-government Networks. Visitor groups are prohibited from establishing their own IT systems/networks (i.e. Local Area Networks (LAN), Wide Area Networks (WAN), Cellular phone/USB Modem as WAN, Wi-Fi as WAN etc.) without the direct permission of governing communications and responsible information systems office. If permission is granted, the Government office approving request is responsible for providing oversight to ensure the system is properly accredited/authorized and all DoD/AF IT requirements are met.

6.16 Computer Security. The Contractor shall ensure all contractor-hired U.S. personnel complete the IA training (e.g. Cyber Awareness) prior to gaining access to ".mil" or ".smil"(Secure .mil) domains IAW Air Force Instruction (AFI) 17-130, Cybersecurity Program Management, AFMAN 16-1404, AF Information Security Program, and AFMAN 17-1301, Computer Security (COMPUSEC). Additional user training may be developed locally to reflect local needs and concerns.

6.17 Communications Security (COMSEC). Contractors may require access to COMSEC information. The DD FM 254 will give further instructions on safeguarding and managing COMSEC material. The Contractor shall not require a COMSEC account. Access will be controlled by the sponsoring agency. Access to COMSEC material by personnel is restricted to US citizens holding final US Government clearances. Such information is not releasable to personnel holding only reciprocal clearances.

7.0 TRANSITION

7.1 Transition In. The transition-in period will be the 30 days preceding the full performance start date. The contractor shall provide an updated transition plan within five days of contract award for Government approval. The plan shall update, as necessary, any transition information provided with the proposal, scheduled tasks, milestones, and include transition team personnel and in-place dates.

7.2 Transition Out. Prior to the end of the contract period of performance, the incumbent Contractor shall support a 30-day transition period with incoming personnel supporting the installations listed in this PWS. During this period, all programs, information, data, etc. will be passed from the incumbent Contractor to the incoming Contractor so that there is no break in mission support.

8.0 ADMINISTRATION CONSIDERATIONS

8.1 Period of Performance. The Period of Performance will include a one year base period (inclusive of a one-month transition period), four one-year option periods, and a 6-month extension as defined in FAR 52.217-8.

8.2 Place of Performance. The duty location is Joint Base Langley-Eustis (JBLE), Virginia. Contractor personnel will be required to perform a minimum of two days per week at JBLE and permitted to telework the remainder of the week on a regular and reoccurring basis with advance COR approval. Contractor personnel are expected to attend all virtual events (meetings, briefings, trainings, etc.) and teleworking shall result in no additional cost to the Government to include maintaining high-speed internet and telephone capabilities at their telework location. The on-site workdays may vary from week-to-week as determined by the Government (ACC/A3W), and will typically align with weekly staff meetings, briefings, mandatory training events, or access to classified systems or information. The Government may occasionally direct on-site performance to extend beyond the two-day minimum (e.g. multi-day conferences, exercises or inspections). The CO may revoke the acceptance of telework with a reasonable period of advanced notice, or at any time due to the Contractor’s failure to perform in accordance with the terms of the contract.

8.3 Contractor Identification. Each Contractor employee shall, while on duty, wear in plain view on the upper portion of their outer garment a metal or plastic identification badge to be furnished by the Contractor, containing the company name, employee name, and the section where the employee works. Contractor employees shall clearly always identify themselves as “Contractors”, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other Contractor personnel, or with the public. Contractors with access to the base Local Area Network (LAN) or with an official Government e-mail address shall include their company name in the signature block and the designation "CTR" in the global address. The Contractor shall notify the Government if the "CTR" designation is not included in the global address.

8.4 Duty Hours. Normal duty hours are 0800-1700, Monday through Friday. Federal Holidays will be observed in accordance with the Office of Personnel Management (OPM) guidelines. Known changes to duty hours (i.e. TDY support) will be coordinated in advance and shall conform to a schedule agreed upon by the Contractor and the COR, not to exceed 80 hours in a two-week period.

8.5 ACC Family Days and Down Days. ACC family and down days apply to active military personnel only.

8.6 Base Shutdown/Inclement Weather. The Contractor will follow the guidance of the Base and/or Unit Commander when their place of performance is restricted/closed. Base closures may occur for inclement weather or by the Commander’s direction. In the event of a base closure, telework is authorized. The website for the status of Langley AFB is https://www.jble.af.mil/.

9.0 ENVIRONMENTAL SAFETY AND HEALTH

9.1 Environmental Requirements. The Contractor shall comply with all applicable federal, state and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments), and all Presidential Executive Orders in effect on the date of issuance of this contract. The Contractor shall comply with the highest degree of environmental protection where any disagreements exist. For OCONUS work, the Contractor shall also comply with all applicable host nation statutes and agreements. In addition, the Contractor shall comply with the following publications: the DoD Overseas Environmental Baseline Guidance Document (OEBGD) or the Final Governing Standards (FGS), if adopted for a particular location.

9.2 Safety and Health Requirements. The Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications both within and outside of the United States. The Contractor shall comply with the highest degree of safety protection where any disagreements exist.

10.0 QUALITY ASSURANCE

10.1 COR Designation. The CO will provide the Contractor with a COR Designation Memorandum to inform the Contractor of the designated COR on the contract.

10.2 Performance Evaluation. Contractor performance is subject to Government COR surveillance to ensure PWS compliance. The Contractor shall permit the CO and COR access to all work areas, records, and data used in the performance of the contracted services. The Contractor shall provide support, and not interfere with the CO, CORs, state, federal, and other designated personnel in the performance of their official duties.

10.3 Non-conformances. The Contractor shall respond to non-conformances through root cause analysis, corrective actions, and preventive actions. Focus on eliminating the cause to prevent reoccurrence. Maintain records of non-conformities and actions taken. Correct and provide response to all Government-identified non- conformances IAW timeframes specified by the CO. This contract identifies two types of non-conformances: Minor and Major.

10.3.1 Minor Non-conformance. A minor non-conformance is a non-conformance, which by itself does not adversely affect mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. It normally does not increase risk to the Government. Minor non-conformances are typically low risk and are communicated through notices; first notices are issued for any identified nonconformance, second notices are issued for repeat non-conformances or failing to correct issues within a reasonable amount of time. Upon receipt of a non-conformance notification (first or second notice), the Contractor shall complete applicable sections and return it to the CO within time constraints directed by the CO in the notice. A formal corrective action plan is not required for notices.

10.3.2 Major Non-conformance. A major non-conformance is a non-conformance that adversely affects (or has the potential to impact) mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This type of non-conformance increases risk to the Government and therefore has a risk assessment rating of moderate or high. An example of increasing risk would be a significant number of recurring non-conformances, which is an indication of inadequate preventive measures/actions and lowers the Government’s confidence that the Contractor can provide quality services on time and within costs. The CO will communicate major non- conformances on a Corrective Action Request (CAR) form with a suspense date for the Contractor’s corrective action plan. As a minimum, the Contractor’s corrective action plan will address:

· Action taken to fix the immediate problem.

· Root cause analysis of the problem to determine cause.

· Corrective action on the cause of the problem.

· Actions taken to prevent recurrence.

Table 2 – Performance Requirement Summary

Note: The government reserves the right to inspect or test services that have been tendered for acceptance. The government may require performance of any nonconforming services at no increase in contract price. If performance will not correct the performance issue or is not possible, the government may seek an equitable price reduction or contractual processes will begin to terminate the contract. Past performance history will be reported in Contractor Performance Assessment Reporting System (CPARS) to reflect satisfactory or unsatisfactory performance.

11.0 HUMAN RESOURCE MANAGEMENT.

11.1 Personnel Qualifications. Provide qualified personnel at contract start that meet or exceed the stated Knowledge, Skills, and Abilities (KSA) qualification requirements in PWS Section 2.0 of the PWS.

11.2 Personnel Maintenance. Maintain minimal personnel turnover throughout the life of the contract. Ensure continuation of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that impact to the Government is minimal. Once the Contractor knows that an employee is leaving and will no longer support a task, the Contractor shall provide written documentation to the CO and COR within three business days of the employee advising the Contractor of their intent to leave. This written notification shall include the date the position will be vacant, anticipated replacement date, and what management corrective action will be taken to ensure task mission completion during the vacancy period. Position vacancies shall not exceed 30 calendar days unless approved in writing or otherwise directed in advance by the CO.

11.3 Replacement/Substitution. Prior to replacing personnel performing on this contract, the Contractor shall provide a sufficiently detailed qualification summary/redacted resume of proposed personnel for Government coordination.

11.4 Removal of Personnel at Government Request. The Government may request removal (permanent or temporary) of personnel on this contract for security, safety, or health reasons, upon discovery of fraudulent resume documentation, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person. Any Government request to remove personnel from this contract shall be made by the CO only.

12.0 REFERENCES

Table 3 – Acronyms

Note: the most current version of each reference is applicable