Atch 1 Statement of Need.pdf

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Attached to
Security System Upgrade and Maintenance Federal contract opportunity
Solicitation number
FA481420TF121
Issued by
Department of the Air Force Air Mobility Command

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File Type Posted
Combined Synopsis Soliciation RFQ FA481420TF121.pdf PDF
Atch 2 Provisions and Clauses.pdf PDF

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JSOU SECURITY SYSTEM UPGRADE/MAINTENANCE SUPPORT

Scope: The objective of this Contract is to Upgrade and provide maintenance support to the JSOU Security System. The system provide contolled access within Joint Special Operations University

(JSOU).

The contractor will upgrade and support the current security system environment with continued maintenance support.

Purpose: The contractor will

1. Provide Hardware and Software upgrade to the current JSOU Security System.

a. Support and Upgrade Symmerty Software/Platform

2. Provide Maintenance Services for the Security System. Services include but are not limited to systems:

a. Maintenance support and repair service.

b. On-Site support and repair and technical support

c. Include using email and ticketing system.maintenance, programming, and engineering expertise to maintain mission essential service.

Hours: The contractor will The support hours are 0600 – 1800 hours Mon-Fri. The time to arrive on-site time will range from 24 hours to 72 hours depending on the urgency of the issue.

Deliverable:

Work in close collaboration with JSOU Security Manager and JSOU IT.

Provide preventative maintenance, equipment replacement and/or maintenance.

Provide support for equipment integration and replacement which could include materials and programming.

Provide a library of as built and/or upgrade engineering drawings.

Provide Programming code and source code, software/hardware changes/modifications, Maintain an up-to-date inventory and configuration status for JSOU infrastructure and supporting devices to include operational devices, hardware spares, and software to include warranty information.

Repair and replace equipment as needed. JSOU Security Manager will coordinate with vendors as required to support the environment.

List of Equipment to be Supported:

1. Security Computer (Badging)

2. Security Server

3. Print Services

Period of Performance. The period of performance is 28 Sept 2020 through 27 Sept 2021. POP subject to change per availability of Funding.

Place of Performance. The work will be performed at JSOU (MacDill AFB).

Hours of Work. Working hours of 0600 – 1800, Monday – Friday Security Clearance: Preferred but not Required

Statement of Need

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